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What Our Guests Say
Maya Cruise
Departure Port: Dinh Vu Port, Hai Phong CityExcellent Based on 27 reviews
The trip was well organized from start to finish. The staff was really helpful and friendly. The c...
About Maya Cruise
Maya is the newest addition to mid-range cruise groups in Halong Bay. Offering outstanding service, Maya cruise promises to be a popular choice for boutique travellers.
3 things that we love most about Maya Cruise
- Short transfer time - just 2 hours away from Hanoi
- Spacious cabins with ocean view window or balcony
- Luxury bus transfer from Hanoi to Hai Phong and back
Full Itinerary
Last updated 14:06 Wednesday 08 Nov 2017
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
- Check-in: 12.00 am
- Check-out: 11.00 am
- Arrival time in Hanoi: 04:30pm
- Guide: English Speaking Guide
- Child under 5 years sharing fully paid cabin with parents: No additional charge, limited to one child per cabin.
- Child from 5 to 11 sharing fully paid cabin with parents: Charge 75%, limited to one child per cabin
- Child from 12 and above are charged as adult
- Shuttle bus: $30/person/round trip, pick up and drop off from hotels in Hanoi Old Quarter only by luxury minivan
- Peak Season Surcharge: $30/person for stay on 24 / 31 December 2017 and 15 February 2018
- Transfer from Hanoi to Halong and return by Shuttle Bus (service available - see Cruise policy)
- Additional drinks
- Tips and other personal expenses
- All other services not mentioned above
- Peak season surcharge: $30/person for stay on 24 / 31 December 2017 and 15 February 2018
- Full equipped luxury en-suite cabin with A/C, hot water
- All meals onboard
- Complimentary mineral water
- Complimentary morning tea and coffee
- Welcome drink
- Cookery demonstrations
- Entrance and sightseeing fees
- Kayaking
- Fishing equipment
- English speaking guide
Asked by Irene Mestre | Apr. 24, 2018 11:10
Hello. We are going to stay in Haiphong instead of Hanói. Is is posible that we go straight to a meeting point in Haiphong to do the cruise, instead of picking us up in Hanói. Thank you very much.
Answered by Hana | Apr. 24, 2018 11:12
Dear Ms. Irene Mestre, Thank you very much for your question! You can surely arrange a taxi yourself to the pier of the cruise and save the shuttle bus cost. The address for Maya Cruise is Got Pier (Bến Gót in Vietnamese). The pier is around 20 minute from city center. Best regards, Hana (Ms.)
27 Customer reviews for Maya Cruise
Excellent
Based on 27 reviews
| Cruise quality |
|
9.3 |
| Food/Drink |
|
9.6 |
| Cabin quality |
|
9.6 |
| Staff quality |
|
9.9 |
| Entertainment |
|
9.5 |
| Outstanding: | 6 |
| Excellent: | 19 |
| Very good: | 2 |
| Mature couples: | 9 |
| Family with children: | 1 |
| Groups of friends: | 6 |
| Young couples: | 11 |
Comments are provided by customers who have previously taken this cruise trip
-
Anna UK 09-03-2020
Excellent
The trip was well organized from start to finish. The staff was really helpful and friendly. The cabin was big and convenient enough for just one or 2-night stay. Highly appreciate their effort to take care of our food requests.
Should inform guests of the detailed program from the night before. Wifi could be improved.Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Rachael Australia 05-03-2020
Outstanding
Halong Bay was extremely unique and spectacular. We are happy we made it with Maya. Food exceeded our expectations and the staff was very attentive and accommodating to our dietary requirements. We loved the bicycle trip to the ancient village and it was worth doing a 2 night trip to see more Halong Bay. The cave tour on the third day was very early but it turned out that it was a perfect choice to avoid the crowds. Highly recommended!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Eaden Australia 03-03-2020
Excellent
The boat looks very lovely. The staff was helpful and welcoming, especially our tour guide (can't remember his name). The food was varied and delicious. It would be perfect if we had more traditional dishes. Thank you for a nice trip!
Cruise quality 10 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 9 -
Tim Germany 28-02-2020
Excellent
Lan Ha Bay was very stunning. It was said to be less touristic than Halong so we chose it for our one-night stay. Staff on Maya Cruise was nice, very caring and friendly. We had a small group on our trip so we felt very personal. Food was plenty of it and had a good taste.
The bathroom and deck chairs could be better. The engine was quite loud.Cruise quality 8 Food/Drink 10 Cabin quality 9 Staff quality 10 Entertainment 9 -
Mariana UK 22-02-2020
Excellent
We had a nice experience! Our guide Moon and Chung were very friendly and informative. The crew was also very accommodating. Food was good. The route was less busy than the main Halong Bay and our excursions were started earlier than other cruises so we did not feel so crowded. Highly recommended!
Could have a bigger portion of food.Cruise quality 10 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 10 -
Iva Poland 18-02-2020
Excellent
We stayed on this cruise for 2 days and 1 night. There was the right amount of activities so we still have some free relaxing time. Our cabin was spacious and well-furnished. The food was plentiful and yummy.
Drinks were pricey.Cruise quality 8 Food/Drink 10 Cabin quality 10 Staff quality 9 Entertainment 10
