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What Our Guests Say
Peony Cruise
Departure Port: Lot 34, Tuan Chau Pier, Quang NinhExcellent Based on 148 reviews
The ship was not too big and small, enough for a relaxing trip. Peony crew team was very hospitabl...
About Peony Cruise
Launched in late October 2018, Peony cruise promises to be the top choice for travelers who wish to visit Halong Bay. Belonging to the same company as Orchid and Azalea Cruise, Peony is among the most popular cruise in Halong Bay.
3 things that we love most about Peony Cruise
- Best mid-range cruise in Lan Ha Bay
- Short transfer time on limousine bus
- Great rooms with balcony
Full Itinerary
Peony Cruise is set to depart at noon from Lot 34, Tuan Chau Marina, around 3 hours from Hanoi. If you book shuttle bus service, the pickup time is between 8:30 - 9:00am.
AfternoonCheck in and enjoy welcome drink as well as safety instructions. Start cruising and explore Lan Ha Bay. You have lunch while the cruise passes stunning islets and islands. These amazing limestone karst formations rise up out of the sea in an impressive manner. The first stop is Tra Bau Area with the tranquil scenery. You can swim or kayak to discover the bay.
Early eveningReturn to boat, you can watch the magnificent sunset over the Gulf of Tonkin. It’s time for Sunset Party. You can order some drinks from the bar to chill at the top deck or book a spa at the reception to refresh your body. There will be a cooking lession with one of the most famous Vietnamese cuisines called spring rolls.
EveningDeluxe dinner is served. Enjoy delicious local food prepared and served for you by our wonderful onboard catering staff. This is a delightful meal in an intimate romantic setting. Enjoy the landscape of the bay at night up on the top deck. Relax whilst enjoying drinks from the bar. Try your hand at night squid fishing, watching a movie in the restaurant. Overnight on board.
Wake up early to enjoy the beautiful scenery of Lan Ha Bay at dawn. Have a light breakfast at the restaurant.
MorningWe access Cat Ba Island and visit Trung Trang Cave - one of the highlights of the island with the stalactites and pristine beauty.
9:30amAt 9:30, visitors check out the cabin and make any incurred payments. You will enjoy a delightful brunch while the ship cruises back. We bid farewell at Tuan Chau Marina, this is the end of the program. We hope you have enjoyed your time with us and wish you a safe onward journey.
Last updated 15:00 Friday 11 Aug 2023
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
- Check in on board: 12:10pm
- Check out: 11:35am
- Return Hanoi: 2:30pm
- The FOC rate for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 5 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 5-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Peak season surcharge: Surcharge $75/adult and $55/child for Gala dinner applies if guests stay on board on December 24th and/or December 31st, and Lunar New Year 2024 (9,10,11,12/2/2024)
- Shuttle bus: $35/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- Transfer from Hanoi to Dinh Vu Port and back (transfer time approximately 2.5 hours)
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- Tax, tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals on board during cruise program
- International Breakfast Buffet
- Tai Chi Session
- Cooking Class
- Insurance
- Kayaking
Asked by Lucia Leskovska | Oct. 02, 2023 02:11
Hi, I am planning to book a trip in January. I've just wanted to double check- just in case the cruise would be cancelled due to bad weather from your side, would I get the full refund? Also please what is the difference between deluxe room and premium deluxe room? Many Thanks
Answered by Cindy | Oct. 02, 2023 02:18
Dear Lucia, Thank you for your question! Please see our cancellation due to bad weather below: (1) If the tour is canceled in advance with prior notice, a full refund will be made. (2) If the tour is canceled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). And the difference between a deluxe room and premium deluxe room is only the location. The Deluxe room is on the 1st deck and the premium deluxe room is on the 2nd deck. Other things are the same. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
Asked by Stephanie Clark | Oct. 02, 2023 01:55
Hello, we are thinking of booking in December. Are the pool & jacuzzi heated? Thanks
Answered by Cindy | Oct. 02, 2023 01:56
Dear Stephanie, Thank you for your email! We are so happy to hear from you! Please be advised that the pool on Peony Cruise is heated in December but as it is an outdoor pool and the weather in December is pretty cold, the water cannot be warm as expected. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Asked by Mandy | Sep. 30, 2023 09:21
Hi, is the family deluxe 2 interconnecting rooms?
Asked by Chris | Sep. 27, 2023 09:03
Can I fly into to Haiphong airport instead of Hanoi? Any pick ups in Haiphong?
Answered by Lily | Sep. 27, 2023 09:04
Dear Chris, Thank you very much for contacting us! As per your request, we can provide a private car Hai Phong Airport - Halong for you at USD 45/ car for 2 persons. Please let me know if you want to book this! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Kyla | Sep. 26, 2023 08:41
Hi, Looking at booking for October 2023. Do you cater for food allergies? I'm allergic to all seafood and another travelling guest is allergic to sesame.
Answered by Lily | Sep. 26, 2023 08:42
Dear Kyla, Thank you very much for contacting us! Regarding your question, yes, we can surely note this with the cruise, and they can cater to your food allergies on request, so kindly no worries! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by David Earvin Dequina | Sep. 25, 2023 09:30
Hello, we plan on taking the 2-night cruise on Dec 13 and want to ask if you can pick us up to an Airbnb instead of a hotel? Thank you!
Answered by Lily | Sep. 25, 2023 09:32
Dear David, Thank you for contacting us! We are very happy to hear from you! Yes, we can surely pick you up at your Airbnb as long as it is in the Hanoi Old Quarter. May I know your Airbnb address, so we advise you better? Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by wengshun | Sep. 25, 2023 09:27
Is there Christmas surcharge on 23-24 Dec 2023? Also are there any hidden surcharges, for example is there a Halong bay entrance visa tax or something? Thanks!
Answered by Lily | Sep. 25, 2023 09:28
Dear Wengshun, Thank you for your question! For Peony Cruise, the Christmas surcharge is only applied if you stay the night on board on December 24th. So as per your trip dates, you will not be charged an extra surcharge! Also, there are no hidden fees. For detailed inclusion and exclusion, please see the Inclusion & Options Section! We look forward to hearing from you! Best regards, Lily
Asked by Deborah | Sep. 22, 2023 09:27
Hi! Would like to enquire on the itinerary for 3D2N as I can only see the 2D1N listed here. I also wanted to check, if we arrive at the pier late, is there a service for us to get to the cruise? Thanks!
Answered by Lily | Sep. 22, 2023 09:32
Dear Deborah, Thank you for contacting us! We are very happy to hear from you! Regarding your concern, please see and you can book the 3D2N Peony Cruise via this link: https://www.halongbaytours.com/cruise/peony-cruise/3-days-2-nights.html And if I understand correctly, you will get to the pier by yourself to start the cruise, right? If so, please make sure to be at the cruise pier at 11:30 PM for boarding. If you arrive late, you will need to cover extra speedboat fees to reach the cruise. We look forward to hearing from you! Best regards, Lily
Asked by Anurag Agarwal | Sep. 12, 2023 08:37
Hi Team, I am planning for a 2 days/1 night cruise. I need a Pickup from Nam Định and Drop-off at Hanoi Airport. How I can proceed with this?
Answered by Lily | Sep. 12, 2023 08:38
Dear Anurag, Thank you for contacting us! If you want a transfer Nam Dinh - Hanoi - Hanoi Airport, you would need a private car transfer as our shuttle bus only picks up and drops off within the Hanoi Old Quarter. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Yovchev | Aug. 25, 2023 08:23
Hi, I'd look a book a cruise but I am travelling solo and I don't see any good options - I'd have to book a room for double the price, which is not ideal. Are there any other options than the ones listed here?
Answered by Lily | Aug. 25, 2023 08:24
Dear Yovchev, Thank you for contacting us! Please be advised that if you travel alone and stay in a cabin, there will be a single supplement applied, thank you for your understanding. Thus, may I suggest you other cruises with lower budgets than Peony Cruise? If so, please also let me know your trip dates (2 days or 3 days) so we can check availability and quote you the best price? We look forward to hearing from you! Best regards, Lily
Asked by Giulia Rotta | Aug. 23, 2023 09:13
Hello, I would like to ask if there is any transfer that you can organize from Ninh Binh to the pier on the day of the cruise to be able to board the cruise on time. What would be the price for 2 people? Thank you!
Answered by Lily | Aug. 23, 2023 09:14
Dear Giulia, Thank you for your question! Yes, we can surely arrange the transfer for you, so kindly no worries. The limousine bus Ninh Binh - Halong is USD 22/person. Please let us know if you want to book this! Should you need any assistance, please do not hesitate to contact us! Best regards, Lily
Asked by Erik | Aug. 21, 2023 05:33
Hi, at what time do we return to Hanoi. Is it possible to reach the airport on time with an international flight leaving at 23:30? (both 2d/3d trip) Erik
Answered by Cindy | Aug. 21, 2023 05:33
Dear Erik, Thank you for your email! We are so happy to hear from you! Please be advised that you will be back to Hanoi around 2.30pm so you still have plenty of time for your flight at 23.30, please no worries. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Asked by Lee | Aug. 07, 2023 09:34
Hi, I am traveling to Halong Bay with my partner this November. Does the price include all meals on board?
Answered by Jolie | Aug. 07, 2023 09:35
Dear Lee, Thank you for your question and I am very glad to assist you with your trip. Please be advised that the price includes all meals on board. However, please note that drinks are excluded. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Madison Cooley | Aug. 07, 2023 09:01
Hi, I am wondering if you do transfers from Hanoi to Halong Bay and then Halong Bay to Ninh Binh after the cruise is finished? If so, how much would this be? Or how much would a one-way transfer from Hanoi to Halong Bay be?
Answered by Lily | Aug. 07, 2023 09:08
Dear Madison, Thank you for contacting us! Yes, we do offer transfer from Halong Bay to Ninh Binh, so I would like to suggest you the following transfer option: (1) Hanoi - Halong: shuttle bus USD 35 for 2 people; (2) Halong - Ninh Binh: limousine bus USD 22/person. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Carolina Bouza Rodriguez | Aug. 04, 2023 09:08
Hi, we are considering booking the 3-day cruise. My mum would be joining us but she can't ride a bicycle. I can see by the itinerary that there're activities that involve riding around villages in a bicycle. Is there an option to see the same sights without having to ride a bicycle? Thank you :-) Carolina
Answered by Amber | Aug. 04, 2023 09:09
Dear Ms. Carolina, Thank you for your question and I'm glad to assist you with your trip. As the itinerary of Peony cruise 3D2N have activity riding through Viet Hai Village, if your Mom can ride the bike, she can take electric car to see the sights instead of do biking. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
Asked by Ida Yip | Aug. 04, 2023 08:51
My plane will land at Hanoi international airport on 29/12/2023 on 08:50. Is it possible to catch the cruise on 29/12? Any shuttle bus can be arranged from the airport to the pier directly? Thank you.
Answered by Lily | Aug. 04, 2023 08:52
Dear Ida, Thank you for contacting us! Yes, your flight will still make it on time for the cruise at 11:30 AM in Halong. However, in case it gets delayed, the cruise will have a speedboat to take you to the cruise at an extra cost, thus please also consider booking earlier flights. We do not offer a shuttle bus to the airport, but we can arrange a private car Hanoi Airport - Halong at USD 110/ car/ one way for 2 persons. We look forward to hearing from you! Best regards, Lily
Asked by Phuong Nguyen | Aug. 02, 2023 08:37
Our flight leaves Noi-Bai airport at around 5PM for Dong Hoi. (1) What time will the cruise dock, and debark? Will I have enough time for a car transfer from the Ha-Long Bay to the airport?; (2) How much does the transfer cost from Halong Bay's dock to Noi Bai Airport for 6 people.
Answered by Amber | Aug. 02, 2023 08:38
Dear Phuong Nguyen, Thank you for your question and I'm glad to assist you with your trip. (1) The Peony cruise disembark around 11:30AM so if you take a private car go direct to the airport you will reach Noi Bai airport around 2:30PM; (2) The cost for private minivan from cruise port to the airport is USD 145 per van. Please feel free to contact me if you have any questions. Best regards, Amber (Ms.)
Asked by Oscar Wong | Aug. 02, 2023 08:24
Hello, if i dont want to do Kayaking. Is there any sampan service on your cruise?
Answered by Lily | Aug. 02, 2023 08:25
Dear Oscar, Thank you for contacting us and we are very happy to hear from you! Yes, bamboo boat riding is available on Peony Cruise when you visit Dark & Bright Cave, so please no worries. Should you have any questions, please do not hesitate to contact me! Best regards, Lily
Asked by kim de chavez | Jul. 28, 2023 09:11
Hello. Is there an option for guests to hike the titop island to see the view of Halong bay?
Answered by Lily | Jul. 28, 2023 09:12
Dear Kim, Thank you for your question and we are very happy to hear from you! Please be advised that Peony Cruise does not visit Titop Island, so please let me know if you would like other cruises that visit this attraction, so we can suggest you other options. We look forward to hearing from you! Best regards, Lily
Asked by Jack Dougan | Jul. 25, 2023 08:54
Hi Jolie, I am looking at going on a 2 days 1 night trip with you on 24th Aug 2023, but were staying in the Movenpick hotel which I believe is 5 mins outside the Old Quarter. Would you still be able to collect us and if so, would there be any extra charge?
Answered by Jolie | Jul. 25, 2023 08:54
Dear Jack Dougan, Thank you so much for your question. Yes, the bus can pick you up and drop you off at Movenpick Hotel at no extra charge, please kindly no worries. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Jenny Li | Jul. 22, 2023 08:44
Hello! We'd like to book 2-night cruise with you in January 2024. It looks though there is a benefit saying "Free Visa Approval Letter". What exactly this "free visa approval letter" mean? Can we enter Vietnam with it? Thank you, and look forward to hearing from you soon, Jenny
Answered by Lisa | Jul. 22, 2023 08:46
Dear Ms. Jenny, Thank you for contacting us and we are happy to know that you will visit Halong Bay in January. As part of the offer, you will get a free visa letter to enter Vietnam. However, at the airport you will still need to pay $25 stamping fee to the Immigration Office as only the visa letter is free of charge. May I know where you are from as certain nationalities does not need a visa for Vietnam at all. If you have any questions, please let us know! Lisa
Asked by Eunice Ng | Jul. 15, 2023 09:04
Hi, I'm looking to book a 2d1n cruise on 26th-27th Aug? Can I check if you visit light dark cave and may i know how much is the transfer fee? is it possible to pick up from hotel at hanoi old quarter and drop off at Noi Bai international airport? i'm flying to danang on 27th march so can you advise me the timing pls?
Answered by Jolie | Jul. 15, 2023 09:06
Dear Ms. Eunice Ng, Thank you for your question and I am very glad to assist you with your trip. Yes, Peony Cruise does visit Dark and Light Cave. For the transfer, you can consider the following options: (1) Taking shuttle bus round trip (US$ 70 for 2 persons) and then a private sedan Hanoi center - Noi Bai airport (US$ 20/car) => You can reach the airport at around 3:00 - 3:30 PM; (2) Taking shuttle bus one way Hanoi - Halong (US$ 35 for 2 persons) and then private car Halong - Noi Bai airport (US$ 100) => You can reach the airport at around 2:00 - 2:30 PM. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Oliver | Jul. 15, 2023 08:57
Hi there, We are looking at doing a 2 night/ 3 day stay with you in October. Do you offer a transfer to the Hai Phong airport after the cruise, instead of heading back to Hanoi? Thanks, Ollie
Answered by Lily | Jul. 15, 2023 08:59
Dear Oliver, Thank you so much for contacting us and we are very happy to hear from you! After the cruise, we can help arrange you a private car to get straight from the cruise pier to Hai Phong Airport, so please no worries. Private car Halong-Hai Phong Airport is at 45 USD/ car for 2 persons or 55 USD/car for 3-4 persons. We look forward to hearing from you soon! Best regards, Lily
Answered by Sunny | Jul. 10, 2023 09:02
Dear Ms. Maria, Thank you for your inquiry and I am very glad to assist you with your trip. About your question, please kindly note that we offer all cabins with bathtubs. Kindly no worries. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Sunny (Ms)
Asked by Kaye Read | Jul. 10, 2023 08:59
We are looking at booking a 3 day, 2 night cruise in March 2024 for my 60th birthday. I am gluten free; do you offer gluten free meals?
Answered by Lily | Jul. 10, 2023 09:00
Dear Kaye, Thank you for contacting us and we are so happy to hear from you! Regarding your question, the cruise can cater to your gluten free food request so please no worries. Should you have any questions, please feel free to contact us! Best regards, Lily
Answered by Jolie | Jul. 06, 2023 10:58
Dear Mr. Ryan, Thank you so much for contacting us and I am very glad to assist you with your trip. Yes, the cruise does have wifi, however, the signal is not stable since you are on the bay. I hope you understand this situation! Best regards, Jolie (Ms.)
Asked by Fae | Jul. 06, 2023 10:55
Hi, Can I check on the food provided onboard. Do you have halal meals? Or can we customised our dietary requirements to vegetarian but seafood is okay and no alcohol in food items?
Answered by Jolie | Jul. 06, 2023 10:56
Dear Fae, Thank you so much for contacting us and I am very glad to assist you with your trip. I am sorry that the cruise organizer cannot prepare Halal food. They can prepare vegetarian but seafood and no alcohol in food items for you, I hope it is okay. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Matthew L McDermott | Jul. 06, 2023 09:40
Hello, I may be doing this trip as a solo traveler, is that allowed? Also, is there any snorkeling during this trip? Thank you. Matt
Answered by Lily | Jul. 06, 2023 09:41
Dear Matthew, Thank you so much for contacting us and we are very happy to hear from you! Yes, you can definitely do the cruise as a solo traveler. To check the price rates, you can select the Rooms option as room for 1 adult. And please be advised that we do not offer snorkeling in Halong Bay. Should you have any further questions, please do not hesitate to contact us! I look forward to hearing from you soon! Best regards, Lily
Asked by Cheong Fui Yin | Jul. 03, 2023 09:57
Is the bicycle ride included in the price?
Asked by LEE.CH | Jul. 03, 2023 09:55
Hi! We are 3 adults. I'd like to book this cruse with "Family deluxe". Will we use a rollaway bed? And I see "Family premium deluxe" on other site. If there is this cabin, please let me know differences between two types and prices.
Answered by Jolie | Jul. 03, 2023 09:56
Dear Lee, Thank you so much for contacting us and I am very glad to assist you with your trip. I would like to send you some options for 3 adults on Peony Cruise as follows: (1) Deluxe Balcony cabin + extra bed; (2) Family Deluxe cabin: 2 Deluxe cabins connecting, you can choose a double bed or twin beds in each room; (3) Premium Balcony cabin + extra bed: locates on the 2nd floor. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Prashant | Jul. 03, 2023 09:52
Hi, is the trip elderly friendly? Are there elevators on the boat?
Answered by Lily | Jul. 03, 2023 09:54
Dear Prashant, Thank you so much for contacting us! Peony Cruise is a lovely cruise and also elderly friendly, but it does not have elevators. If you seek a cruise with elevators, please refer to these following cruises: Capella Cruise; Ambassador Cruise; Indochine Cruise; Elite of the Seas. Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
Asked by Charlotte England | Jun. 29, 2023 11:18
Do you do a 2 night 3 day option? Many Thanks
Answered by Jolie | Jun. 29, 2023 11:18
Dear Charlotte England, Thank you for your question and I am very glad to assist you with your trip. Yes, the cruise does offer 3 days 2 nights trip. May I know your travel date for checking the availability and our best offer? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by YK | Jun. 29, 2023 11:16
Hi, with regards to the shuttle service, are we able to change the return bus to a day other than the check out day of the cruise if we plan on spending extra days in Halong after the cruise? For example, if the cruise ends on July 1st, can we opt to take the return shuttle on July 3rd? Otherwise, can we book the shuttle for only one-way (i.e. Hanoi -> Halong)?
Answered by Lily | Jun. 29, 2023 11:17
Dear YK, Thank you for contacting us and we are so happy to hear about your travel plans in Halong! Regarding your inquiry, yes, our bus can pick you up on the later date, please come back to the Cruise pier at around 11:30 AM to wait for the bus. If you need any further questions, please do not hesitate to contact us! Best regards, Lily
Asked by Katie | Jun. 24, 2023 08:46
do you provide ground transportation to the cruise port? I would need a pickup from Hanoi hotel to the cruise port. And for returning, I would need drop off at Hanoi airport. Can you provide me a cost for both transfers for 2 adults?
Answered by Quan | Jun. 24, 2023 08:47
Dear Katie, Thank you for your question. For your requirements, you can consider the following options: (1) Private car Hanoi - Halong - Hanoi Airport: USD 180 per car; (2) Hanoi - Halong bay by shuttle bus & Halong - Hanoi Airport by private car: USD 140. Should you have any questions, please do not hesitate to contact me. Best regards, Quan.
Asked by Gabrielle | Jun. 24, 2023 08:44
Hi, I'm planning to book a 2 night 3 day tour. I was wondering if your cruise provides a quieter more relaxing experience rather than a loud with evening parties vibe. I'm looking to relax on this trip. I am also wondering if you accommodate food restrictions. I do not eat beef or pork.
Answered by Helen | Jun. 24, 2023 08:45
Dear Gabrielle, Thank you for your inquiry and we are so happy to hear from you. Since Peony has many children, I would like to recommend you the Nostalgia Cruise - The Queen Suite cabin costs: US$660 for 2 people and US$35/person for shuttle bus round trip. This cruise pays great attention to the quieter and comfort of its passengers. Besides, all cruises can cater to your vegetarian food requirements. You can note with us when you book the tour. I hope this gives you an option to consider and if you have any other questions, please let me know any time! Best regards, Helen
Asked by Zach | Jun. 24, 2023 08:40
Hello, do you operate during the Tet holidays? We are planning a trip to Halong and we are hoping to get on a cruise on 9 February 2024. Thank you!
Asked by Jaclyn | Jun. 19, 2023 11:03
Can you please confirm there is only one Peony boat? We specifically want to book the boat with the jacuzzi and pool on the deck for a 2 night, 3 day cruise.
Answered by Quan | Jun. 19, 2023 11:04
Dear Jaclyn, Thank you for your inquiry. Yes there is only one cruise named Peony. If you would like the jacuzzi and pool, you can consider Capella cruise as well with an extra unique Inflatable Waterslide. Should you have any further questions, please do not hesitate to contact me. Best regards, Quan.
Asked by Diana | Jun. 16, 2023 11:48
Is the family deluxe two rooms connected with one room double bed and one room with two twin beds? Are there three beds total?
Answered by Lily | Jun. 16, 2023 04:05
Dear Diana, Thank you for your inquiry and we are so happy to hear from you! Regarding your question, yes, I confirm to you that the Family Deluxe Room is 2 Deluxe connecting cabins, which makes it the most suitable for families. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by ricc | Jun. 12, 2023 10:32
what is the COST fo the shuttle bus trasfer from HANOI? peony cruise 3 days. 8 aug 2023 from hanoi to cruise and then from cruise to hanoi (2 ways ticket)
Answered by Lily | Jun. 12, 2023 10:32
Dear Ricc, Thank you for your inquiry and we are so happy to hear from you! For Peony Cruise, the shuttle bus Hanoi - Halong - Hanoi costs $35/ person/ round trip. Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
Asked by Oliver Cox | Jun. 12, 2023 10:30
Hi! We are looking to book a cruise with you in July and would like to be back at Noi Bai Airport for a flight at 7:20pm. Does this allow enough time and would you be able to help arrange a transfer? Thanks, Ollie.
Answered by Helen | Jun. 12, 2023 10:30
Dear Oliver, Thank you for your question. Yes, since the tour ends around 11:00-11:30 am and returning to Hanoi takes 2.5 hours, you can definitely have a domestic flight at 7:20pm. No worries. If you have any questions, Please feel free to let me know. Best regards, Helen
Asked by Zayne | Jun. 01, 2023 09:23
Hi, I would like to check if it is possible for a direct pick-up from Noi Bai International Airport to the cruise. If so, by what time should I be arriving at Noi Bai to make it in time for the cruise?
Answered by Lily | Jun. 12, 2023 10:28
Dear Zayne, Thank you for your inquiry! Regarding your question, yes, we can help arrange a private car to pick you up directly from the airport. Please make sure to be prepared for the pick-up at around 8:15 - 8:30 am. In case of delay, please schedule a flight before that to avoid rush transfers. Can you please share with us your travel date, the number of people who will travel with you, and your travel plan so we can check availability for you? If you have any further questions, please feel free to contact us! Best regards, Lily
Asked by Sophie Aballain | May. 18, 2023 02:25
Hi is there an extra cost for a rollaway bed if we choose the deluxe cabin or premium cabin?
Answered by Lily | May. 18, 2023 02:30
Thank you for your inquiry! Please let us know if you need extra bed for adult or children (younger than 12 or younger than 5) so we can inform you the rate accordingly. Should you have any further questions, please do not hesitate to contact us. Best regards,
Asked by Pollyane | May. 03, 2023 08:52
Hello. What is the cost for the shuttle bus from Halong Bay to Hanoi? And what time does it arrive at Old Quarter? I have a flight at 18:30
Answered by Cindy | May. 03, 2023 08:52
Dear Pollyane, Thank you for your email! Please be advised the cost is from USD 15 to 35/person for round trip depending on which cruise you choose. You will be back to Hanoi Old Quarter around 2.30 - 3.00pm so you still have enough time for your flight at 18.30 Please let me know which cruise you like or share with me your details about your trip plan for our further assistance. Best regards, Cindy
Asked by Clarissa Alano | Apr. 11, 2023 12:04
Are all activities included - kayaking, bicycle ride, etc?
Answered by Cindy | Apr. 11, 2023 12:05
Dear Clarissa, Thank you for your email! We are so happy to hear from you! Yes, all activities included in Peony Cruise - kayaking, bicycle ride, Tai chi, cooking class... You can see the itinerary I have sent to your mail for reference. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Asked by S. Das | Mar. 28, 2023 11:57
I want to book cruise. Are you helping to send invitation letter for VISA. I am India passport holder. Please advise. Or need some help if i apply E-VISA individually
Answered by Cindy | Mar. 28, 2023 11:58
Dear S. Das, Thank you for your email! We are so happy to hear from you! As the visa policy has changed after covid-19, we are not available to arrange visa letter now but you can easily apply for e-Visa via this official website: https://evisa.xuatnhapcanh.gov.vn/trang-chu-ttdt Should you have other queries, please do not hesitate to contact us. Best regards, Cindy
Asked by Subhajit Paul | Mar. 07, 2023 08:49
Hi, I will be travelling with my wife and 3+ years old kid and planning for 3days 2 nights cruise. I would like to know, if I book 1 Deluxe Balcony Cabin, then do I need to pay anything extra for my kid? Also from old quarter to Tuan Chau Marina what are the conveyance\transfer options you have and what are their charges.
Answered by Cindy | Mar. 07, 2023 08:50
Dear Subhajit, Thank you for your email and question. Please be advised your child will be free of charge as he/she is under 5 years old. For the transfer from Hanoi to Halong/cruise, you can take a shared limousine bus (max 8 guests) for USD 35/person/round trip or a private car at USD 165/round trip Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Asked by Ashleigh | Feb. 28, 2023 10:15
Does this boat offer Tai Chi class in the mornings?
Asked by Klara Khanh Amrein | Feb. 27, 2023 10:11
Hi we're going to arrive in Hai Phong, Cat Bi at about 11:30 o'clock. Could you pick us up with your airport shuttle so we could check in on time? Could we still check in later than 13 o'clock in case our flight is delayed ? Best regards!
Answered by Annie | Feb. 27, 2023 10:13
Dear Klara Khanh Amrein, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that almost all of the cruises will depart at around 12:00 and it takes 1 hour from the airport to the cruise pier so I am afraid you cannot make it on time. You can still join the cruise later than others, but you will need to pay for a speedboat to catch the boat, also, miss a part of the trip. Hence, I would suggest you to take the cruise trip on the following day instead. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Alexander Bayerlein | Feb. 21, 2023 12:00
Hi, we are interested in traveling with you. Is there a possibility to be picked up in Hanoi old town and dropped off in haipong airport after the trip and how much does it cost. best regards Alex
Answered by Quan | Feb. 21, 2023 12:00
Dear Alexander, Thank you for contacting us. Regarding your question, you can book our shuttle bus one way from Hanoi to Halong for your cruise and then book a private car from Halong Bay to Hai Phong Airport. Should you need any further assistance with your booking, please do not hesitate to contact us. Best regards, Quan.
Asked by Nina | Feb. 09, 2023 11:27
Hello, I'm hoping to book the Peony cruise 3 days/ 2 nights for 4 adults. We would like to be picked up at our hotel in Old Quarter Hanoi. Can we get dropped off at Ninh Binh after the cruise ? If so, how much would that cost per person. Thank you
Answered by Melissa | Feb. 09, 2023 11:28
Dear Nina, Thank you for your email and we are happy to hear from you! We can arrange shuttle bus from pier to Ninh Binh for 22USD/guest. The transfer cost in total shall be 38 USD for Hanoi - Halong - Ninh Binh Should you need any further information please do not hesitate to contact us! Melissa
Asked by Ron Savidge | Jan. 16, 2023 10:15
Hello. What would be the pick up time from Sinfonia del Rey for a Feb 7 cruise? And what time and date would be the drop off back to the hotel after the cruise? Thank you for your help.
Answered by Annie | Jan. 16, 2023 10:15
Dear Mr. Ron Savidge, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. If you book the shuttle bus with us, the pickup time is around 8:15 - 8:45 AM and the drop-off time is 2:00 - 2:30 PM the following day at your hotel in Hanoi Old Quarter. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Vivian | Jan. 10, 2023 10:36
Hi, I was just wondering if all the Deluxe Balcony Cabins come with a bathtub in front of a window that overlooks the bay
Answered by Jolie | Jan. 10, 2023 10:37
Dear Ms. Vivian, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, all Deluxe Balcony cabins on Peony Cruise offer a bathtub with a direct view of the bay. Should you have any further questions, please do not hesitate to contact me! Best regards, Jolie (Ms.)
Asked by Thao | Jan. 04, 2023 11:02
I will be traveling with my son who is 1 and half year old. We went to do the 2d1n cruise. Do you offer the bamboo or a small boat ride for those that don't want to/can't kayak but still want to see the view? I can't kayak with my son. He is too young.
Asked by wendy | Dec. 23, 2022 10:29
Hi, my flight wil reach hanoi airport at 1pm on 17 Jan. We will reach ha long bay around 4pm, could we still join this cruise? if yes how do we get there and what will we missed out?
Asked by wonderqueen73@hotmail.com | Dec. 16, 2022 01:47
Good evening We will be interested in coming on your cruise potential date Sunday 29th October 2023. We will be needing a cabin that fits 3 adults in it. Could you please supply me with price of this many thanks Wendy
Answered by Cindy | Dec. 16, 2022 01:48
Dear Wendy. Thank you for your email! We are so happy to hear from you! Our price for Peony cruise is US$270/person + $35/person/bus round trip for the 3 day and 2 night trip. We will arrange a deluxe balcony + an extra bed for 3 adults. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
Asked by Laura | Dec. 09, 2022 11:36
Is it possible to arrange a ride from Tam Coc to the port?
Answered by Mina | Dec. 09, 2022 11:36
Dear Laura, Thank you for contacting us. We can arrange a private car (4 seats) from Ninh Binh to Ha Long. It costs $100 per car. May I know which day you want to travel and how many guests are traveling so I can check the availability for you? If you have any questions, please do not hesitate to contact us. Thank you and have a nice day! Ms.Mina
Asked by Nikhil | Nov. 21, 2022 09:00
Does the cruise have vegetarian options for meals?
Answered by Mina | Nov. 21, 2022 09:02
Dear Nikhil, Thank you for your email. Please be advised that all the cruises can cater to your vegetarian food requirements. May I know which day you want to travel and how many people are traveling so I can check the availability for you? I am looking forward to hearing from you soon and if you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by Elizabeth Grinstin | Nov. 04, 2022 11:16
Hi, I want to book for 2 adults for February. Is it possible to pay with 2 credit cards? Thanks
Answered by Mina | Nov. 04, 2022 11:18
Dear Elizabeth Grinstin, Thank you for your question! Regarding payment, it is possible to pay with 2 credit cards. Could you share with me which day you want to travel so I can assist you further, please? I am looking forward to hearing from you soon. Best regards, Ms.Mina
Asked by susu | Oct. 27, 2022 11:05
Hi, in the full itinerary, it says the check out is at 9.30am. However, at the Cruise Policy, it says the check out is 11.30am. Can I confirm the timing please? As need to book a flight out to HCM. thank you
Answered by Mina | Oct. 27, 2022 11:06
Dear Susu, Thank you for your inquiry and we are so happy to hear from you! About the check-out time, the cabin check-out process starts at 9:30 am while the cruise sails towards the port and return to Tuan Chau Harbour at around 11:30. The shuttle bus transfer tourists back to Ha Noi at around 14:30. If you need further information please let me know! Thank you and have a nice day! Best regards, Ms.Mina
Asked by Emily | Oct. 06, 2022 10:03
Hi, I would like to book a 2D1N with Peony Cruise. We would like to book the round trip shuttle (we are staying in Old Quarter). 1. Is the pickup at our hotel in Old Quarter or do we have to meet up somewhere for the shuttle? 2. On the return leg we want to be dropped off at Noi Bai International Airport. On the checkout page, there is only the $35/pp Hanoi - Halong - Hanoi option. How do I indicate on the checkout I want to pay the extra $10/pp to extend the shuttle to the airport? Thanks.
Answered by Mellisa | Oct. 06, 2022 10:04
Dear Ms. Emily, Thank you for your inquiry and we are so happy to hear from you! I would like to answer your questions. The pick up is from any hotel in Hanoi Old Quarter. On the return we can only bring you back to Hanoi Old Quarter. You can pay 10 USD extra for the extend shuttle to the airport and we will add this to the balance payment. I hope this is helpful for you! If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Kyne Low | Oct. 03, 2022 11:38
Hi, It is my second time booking through halongbaytours since December 2019 and i am looking to stay at Peony Cruises again this December. I would like to ask if there are any special promotional rates?
Answered by Annie | Oct. 03, 2022 11:38
Dear Kyne Low, Thank you so much for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. We still have a very good deal for Peony Cruise which is US$ 320/Deluxe Balcony cabin with US$ 35/person for shuttle bus round trip. Please note that there will be a surcharge of US$50/person for Gala dinner applies if guests stay on board on December 24th and/or December 31st. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Kunal Mahajan | Aug. 19, 2022 10:08
Is the visa fees also included in the free visa approval letter
Answered by Ellie | Aug. 19, 2022 10:08
Dear Kunal, Before Covid the visa on arrival system used to be in place and you could apply online for a visa letter ($25/person) and pay stamping fee ($25/person) at the airport. We have helped with the visa letter so you just need to pay $25/person stamping fee at the airport, therefore saving you on the approval letter fee. After Covid the immigration policy changes and we can only apply for the visa letter if guests book their whole trip in Vietnam with us. As you are only booking the Halong Bay trip so we are not eligible to apply for the visa letter for you. Instead the evisa system is in place and you pay $25/person for evisa fee. It's still the same amount you would pay as before. I hope this information is clear and please let me know if you have any questions! Ellie
Asked by CC | Aug. 13, 2022 08:41
Hi! What time is happy hour and what are the deals?
Answered by Annie | Aug. 13, 2022 08:41
Dear CC, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Happy Hours on Peony Cruise is from 17:30 until dinner, and after dinner to late night. The deal is Buy one get one applied for several drinks. When you are on the boat, the cruise staff will inform you more details about this program. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Ivan | Aug. 06, 2022 09:24
Hi, for a 2 days 1 night cruise from 23 Dec to 24 Dec, do I have to pay the Christmas surcharge?
Answered by Melissa | Aug. 06, 2022 09:24
Dear Mr. Ivan, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. The Christmas surcharge only applies if you take the trip from 24-25 Dec so you will not be charged for the stay on 23rd Dec. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Maria | Aug. 05, 2022 01:48
Hi, I'm planning to travel to Halong Bay, and I was wondering what time the 2 days and 1 night trip starts and ends. If we take the shuffle bus from Peony cruise , what time the bus will pick us up and what time drops us off in Hanoi Old Quarter? How can we book it? Is there a possibility that instead of drops in the Old Quarter, they leave us at the airport? does it have an added cost? Thanks you so much in advance :)
Answered by Melissa | Aug. 05, 2022 01:48
Dear Ms. Maria, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I would like to answer your questions below: 1. If you book your transfer with us the details will be as follows - the cost is $35/person/round trip for Peony Cruise: Pick up from Hanoi Old Quarter: 8:15-8:45am. If you stay outside of the Old Quarter we can make some exception such as for Sheraton or Intercontinental Hanoi with pick up time at 8:00am. Drop off after the trip: Cruise trip finishes around 11:30-12:00 and you will reach Hanoi between 2:30pm-3:00pm. Our bus can only drop off in Hanoi Old Quarter. If you wish to book a flight after the cruise trip please book one after 5:30pm to avoid rushing between places. OR you can fly from Hai Phong which is closer to Halong Bay. We do not offer direct bus to the airport but our van can continue to the airport after dropping off guests in downtown Hanoi. The surcharge for this trip to airport is $10/person and you will reach the airport at 4:00pm. 2. If you do not book transfer with us, please see the port/pier details and take note of contact person who will meet and greet you at the pier. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Daniel L | Aug. 02, 2022 04:27
Hello! I was looking to do 3d/2n on September 21st or 22nd. I was wondering if you offer the round trip shuttle to/from Hyatt Regency West Hanoi? Also would it still be $30/pp? Thank you
Answered by Ellie | Aug. 02, 2022 04:28
Dear Mr. Daniel, Thank you for your email and I am sorry that our bus only picks up + drops off in Hanoi Old Quarter. For Peony cruise it costs $35/person/round trip. If you stay at Hyatt Regency West you need to take a taxi to the Old Quarter to join the tour. Best regards, Ellie
Asked by Han | Jul. 27, 2022 10:13
Hello, I have a question about your promotion as below: "Special Expat Deal 2022 - Only $160/person including bus" In terms of this special promotion, which room can you offer to customers for this promotion?
Answered by Ellie | Jul. 27, 2022 10:13
Dear Han, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. Please kindly note that this special expat deal is for guests who have a work permit or temporary residence card (TRCs) in Vietnam. Please let me know if you have one of these documents so I can apply the expat rate for you. I look forward to hearing from you! Ellie
Asked by Ty | Jul. 25, 2022 10:50
Hi, I'm planning to book a 2D1N on 19Nov, but would like to clarify the below questions before proceed. 1. there is any public transport from Hanoi, or I must book for the bus transfer? 2. How much is I take the private transportation, i.e. taxi? 2 pax. Thank you.
Answered by Melissa | Jul. 25, 2022 10:51
Dear Tien Yong, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I would like to answer your questions below: 1. We can arrange shuttle bus Hanoi - Halong - Hanoi. At the moment there is no public transfer that pick up from hotel and go to the pier. 2. Private car is $160 per car round trip, and shuttle bus is $35/personr/round trip. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Alessandro | Jul. 12, 2022 09:21
Hello, I was considering booking a Premium cabin for 3D2N cruise on August 9th. Before I complete the booking I have a couple of questions: 1) Is there a full refund in case of cruise cancellation due to bad wheater? 2) Is it possible to book only the drop off in Hanoi, we don't need the pick up since we are already in Haipong? Thank you for your time. Sincerely, Alessandro
Answered by Ellie | Jul. 12, 2022 09:21
Dear Alessandro, Thank you very much for contacting us and I understand that weather is a cause for concern for visitors to Halong Bay. Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). Please note that the decision to cancel a cruise trip is made solely by Halong Port Authority. I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know! And yes we can arrange transfer one way too. Best regards, Ellie
Asked by Miguel Angel Garcia Andres | Jul. 09, 2022 06:32
I want to book a deluxe 1 cabin with balcony 2 nights 3 days from the 5th september. But I want to know if you offer a shuttle service from Hanoi. I see that on web the fare for that is $480 and I just need to know if that include the transfer. If not, How much do you charge for that?
Asked by Rhea | Jul. 06, 2022 09:01
Hi, we are planning a 2D1N on 22 Jul - 23 Jul. What are the prices? Do you offer pick up from Hanoi and drop off to Ninh Binh?
Answered by Lynn | Jul. 06, 2022 09:02
Dear Rhea, Thank you for your email and at the moment we still have cabin available on Peony Cruise for 22nd July. We can pick up in Hanoi but our bus does not go to Ninh Binh after that. We can help arrange private car to drop you off there. If you have any other question please let me know! Lynn
Asked by Ashleigh | Jul. 05, 2022 05:11
Hello, I'm hoping to book the Peony Cruise 2 days/1-night cruise on 26.12.22 for a family of 5 (2 adults, 3 kids (12, 7, & 8). Do you have a room big enough for all of us or can you provide two interconnecting rooms? If so, which type of room am I best to book to ensure I get rooms side by side. I'm also looking for a hotel pick-up and drop-off from Hanoi. Thanks
Answered by Jo | Jul. 05, 2022 05:11
Dear Ashleigh, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I have received your request for a quotation. On Peony cruise we have the family cabin which is double + twin connecting deluxe balcony which is best for your family. Total cost is $760 for your family, including surcharge for an extra bed for your 7 year old child. Pick up and drop off from Hanoi is $35/person my limousine bus. If you have any other questions please let me know any time! Jo (Ms.)
Asked by Jennifer | Jun. 25, 2022 09:34
Hi, I'm looking to go on a 2 Day, 1 Night cruise on the 5th of January. Can you please let me know if its available? I am looking to book for 4 ADULTS and am requesting PICK UP from Old Quarter. Can you please send me any necessary information? I look forward to hearing from you soon.
Answered by Melissa | Jun. 25, 2022 09:34
Dear Ms. Jennifer, Thank you for your inquiry and we are happy to hear of your trip to Halong Bay! We are still available on 5th January and the cost is $320/deluxe balcony cabin and shuttle bus $35/person/round trip. Please review the program file as attached. If you have any questions please let us know! Melissa (Ms.)
Asked by Gladys | Jun. 18, 2022 11:26
Hi, I would like to enquire on the family deluxe room for 3 people. Is there an extra bed? Also, is the price of 510usd final or there are additional charges? Also, will it be cheaper to go on weekdays?
Answered by Hallie | Jun. 18, 2022 11:26
Dear Gladys, Thank you for your inquiry! Yes, the Family Deluxe cabin for 3 people costs: $510/cabin and $35/person for shuttle bus round trip. This cabin is 2 Deluxe connecting cabins. You can also choose a Deluxe Balcony cabin with extra bed costs: $405/cabin and $35/person for shuttle bus round trip May I know what day you would like to join the cruise so I can check the availability for you? I'm looking forward to hearing from you soon Best regards, Hallie
Asked by Alison | Jun. 17, 2022 10:07
Hello - can you please tell me if there will be Peony Cruise for 3D/2N in December 2022 and if so what are the leaving dates ? We are family of 5, 2 adults and 3 children although the children are older than 12. We would like family cabin or connecting rooms for 5 people please. All information appreciated. Thank you.
Answered by Melissa | Jun. 17, 2022 10:08
Dear Ms. Alison, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. There is daily departure for Peony 3 day 2 night so may I know what is your travel date, and your children's age too? I already sent you the itinerary for this trip via your mail. If you have any questions please do not hesitate to contact me! Melissa (Ms.)
Asked by Álvaro Luque Vargas | Jun. 15, 2022 10:50
Hello, We are planning a 2d1n from 23 to 24 of August. As far as I know, the transfer from Hanoi is included, right? Or we have to add the extra service during the checkout? Thanks!
Asked by Candy | Jun. 07, 2022 08:52
Hello, if we fly to Cat bai international airport and land at 9am, is that enough time to join the cruise on 14th June? Also, how much will transfer cost? Thanks
Asked by Long | Jun. 02, 2022 09:21
Hello, I plan to take a flight from Ho Chi Minh to Hai Phong for a 3D2N trip with your cruise. So, I want to ask if there is a free transfer from Hai Phong airport or not. If not, how much does it cost for the transfer?
Answered by Melissa | Jun. 02, 2022 09:21
Dear Mr. Long, Thank you for your email and we are happy to hear from you! Please kindly note that all cruises now move to Tuan Chau pier for better amenities. You will need to take a taxi to the pier or we can arrange private car pick up for 900,000/car that take you from the airport to Tuan Chau Pier. If you have any questions please do not hesitate to contact us! Best regards, Melissa
Asked by Megan | Jun. 01, 2022 09:16
Hi there, I see from the Q&As that the cruise does not operate daily. May I ask 1) Is the cruise available for 26-27 June? I'm looking at a cabin for 2 persons. 2) Is the shuttle bus transfer able to pick up at Sheraton Hanoi at West Lake? 3) I don't see cooking demonstration/class or taichi class included in the itinerary. Are they not included?
Answered by Melissa | Jun. 01, 2022 09:18
Dear Ms. Megan, Thank you for your email and I confirm that Peony Cruise operates on 26th Jun. The cost is $280/cabin and shuttle bus $35/person/round trip. Please see the file attached for the detailed itinerary I have sent to your mail. If you have any questions, please let me know! Melissa
Asked by Natasha | May. 23, 2022 11:57
Does this boat have a pool? The Peony Cruise website has photos in the gallery with a pool at the rear of the boat but there is none shown on your photos.
Answered by Melissa | May. 23, 2022 11:59
Dear Ms. Natasha, Thank you for your email and questions. Peony Cruise indeed has a pool which we will update the website shortly. The itinerary sent to your email is also the most updated one for both Peony and Orchid Cruise, so you can take a look. Peony Cruise's website is not updated yet. If you need any further information please let me know! Best regards, Melissa (Ms.)
Asked by TF | May. 20, 2022 08:50
Hi, 1) I saw this Q&A section that your trips are affected by covid. I would like to confirm that you have 2D1N trips organized on 15/6? 2) Also, if I am travelling alone, will the price be cheaper or do I still need to pay the price for 2? 3) As for the Hanoi-Ha Long transfer, is it possible for me to opt for one way Hanoi-Halong? How much will that be? Thank you.
Answered by Hallie | May. 20, 2022 08:51
Dear Taurus, Thank you for contacting us! As I have checked the Peony cruise is temporarily available on June 15th for one cabin. The Deluxe Balcony cabin costs: $250/cabin and $18/person for one way shuttle bus Hanoi - Halong Total cost: $268 for your booking If you are happy to take this cruise, please kindly let me know so I can send you the link to secure your booking. I'm looking forward to hearing from you soon Best regards, Hallie
Asked by Ankesh Khandelwal | May. 18, 2022 09:15
Hi, can you help confirm food options for vegetarian/vegan travellers? How do we book that? And what are the options available?
Answered by Annie | May. 18, 2022 09:16
Dear Mr. Ankesh Khandelwal, Thank you for your email. Yes, all the cruises offer vegan or vegetarian meals on board. You can inform us in advance or once your booking is confirmed, we will double check with you about your diet requirement then. Could you please share with me the number of passengers in your group and your travel date in order for me to check the room availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Catherine ng | Apr. 29, 2022 11:43
Good afternoon, I would like to know if 22 September 2022 is available for 3 days 2 night cruise for 2 cabins? 1 cabin for 2 adults and 1 year old infant and 1 cabin for 2 adults. Please let me know. Thank you.
Answered by Melissa | Apr. 29, 2022 11:45
Dear Ms. Catherine, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I have received your request for a quotation for Sept 22 trip, however as we just get back from Covid, Peony Cruise does not surely offer 3 day 2 night trip. Can I recommend you other cruises with a definite departure for 3 day 2 night trip? I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Michelle Teo | Apr. 26, 2022 09:02
Hello, I am looking to book the peony cruise 3days/2nights from 18-20th May 2022 for 3 people. I would like to ask the following questions before booking: 1) Can I have the full itinerary for the entire cruise. 2) If I want to include roundtrip transport from Hanoi to Halong Bay, how much is it per pax? And where are the pickup point(s) and what time would it be? 3) What time are we expected to be back at Hanoi on the 20th? As we have an international flight at 5pm to catch on the same day. 4) As there are 3 of us (all adults) that will be going, can I book the normal rooms and request for a rollaway bed for the 3rd person? I notice that there is an option to add rollaway bed. 5) Do you have any ongoing promotions for the booking as well?:) Thank you! I hope to receive your response asap so that I can proceed to book it! Best, Michelle Teo
Answered by Melissa | Apr. 26, 2022 09:03
Dear Ms. Michelle, Thank you for your inquiry and we are happy to hear from you. I would like to answer your questions below. Before that I am sorry to inform you that because of Covid, Peony Cruise currently offers 2 day 1 night trip on Saturday only. For 3 day 2 night cruise please consider other options for your trip date: Heritage Cruise Binh Chuan: https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html It costs US$ 660/Delta Suite cabin with US$ 40/person for shuttle bus round trip. Extra person stay cost $300. This is the best trip as it offers all 3 bays (Halong Bay, Bai Tu Long Bay, Lan Ha Bay) in 1 itinerary. The service is also amazing. Orchid Cruise: https://www.halongbaytours.com/cruise/orchid-cruise.html It costs US$ 550/Suite Balcony cabin with US$ 40/person for shuttle bus round trip. Extra person stay cost $250. This is a boutique cruise with only 14 cabins. Scarlet Pearl Cruise: https://www.halongbaytours.com/cruise/scarlet-pearl-cruise.html It costs US$ 620/silver pearl Balcony cabin with US$ 30/person for shuttle bus round trip. Extra person stay cost $290. This is a modern design cruise boat. The quotes above already include some of the information you need. Pick up time is 8:30-9:00am from hotel in Hanoi and you will be back around 2:30pm. I hope this is helpful! Please let me know if you have any other questions. Best regards, Melissa (Ms.)
Asked by Keng | Apr. 22, 2022 09:07
Dear Sir/Mdm Does the cruise include picking us up from our hotel and back to our hotel at the old quarters ?
Answered by Melissa | Apr. 22, 2022 09:08
Dear Mr. Keng, Thank you for your email and I am happy to hear from you! The cabin cost of Peony Cruise does not yet include transfer round trip Hanoi - Halong Bay - Hanoi which is $30/person/round trip. This service picks up and drops off from your hotel in Hanoi. If you have any further questions please do not hesitate to contact me! Best regards, Melissa (Ms.)
Asked by Jessica | Apr. 20, 2022 08:51
Hi, I am looking to book a 1 night trip on 25th April for 2 people, can you please let me know costs? And can you also let me know how busy it is for that date? Do you need a minimum number of people for the boat to run?
Answered by Melissa | Apr. 20, 2022 08:52
Dear Ms. Jessica, Thank you for your email and we are happy to arrange the trip to Halong Bay for you. As Peony Cruise does not yet operate on 25th April, can I recommend you some other options below: Heritage Cruise Binh Chuan: https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html 1 Ocean Suite cabins is available at USD 360/per cabin + shuttle bus USD 40/per person. Orchid Cruise: https://www.halongbaytours.com/cruise/orchid-cruise.html 1 Suite balcony cabins is available at USD 330/per cabin + shuttle bus USD 40/per person Scarlet Pearl Cruise: https://www.halongbaytours.com/cruise/scarlet-pearl-cruise.html 1 Silver Pearl balcony cabins is available at USD 320/per cabin + shuttle bus USD 30/per person I hope you can consider this option and look forward to your reply! Melissa (Ms.)
Asked by Laura | Mar. 29, 2022 09:37
hello I am interested in booking the Peony Cruise for 2 nights starting 10/22/22
Answered by Mary | Mar. 29, 2022 09:40
Dear Laura, Thank you for your question. The rate for Deluxe Balcony cabin for 2 people on Peony Cruise on 22 Oct 2022 is US$ 560/cabin and US$ 30/person for the shuttle bus round trip. Can you please kindly share with us the number of passengers in your group in order for us to assist you to book the cruise accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Mary (Ms.)
Asked by Simona | Nov. 11, 2021 11:24
Hi, we will Book the luxury Cruise Peony (2 days one night on 27 December) . Is it possible to add the transfer (round trip) from Hanoi to the Halong bay? How much is it?
Answered by Hana | Nov. 11, 2021 11:29
Dear Ms. Simona, Thank you for contacting us! Yes, you can surely book the transfer round trip from Hanoi, it costs 30USD per person. Could you provide me with the number of passengers so I can check availability? I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Hana (Ms.)
Asked by Ethan Steinberg | Oct. 15, 2021 07:39
Hi, we're very interested in this cruise for the first week of December and wondering if it stops at one of the four floating villages in the bay?
Answered by Jolie | Oct. 15, 2021 07:56
Dear Ethan Steinberg, Thank you for your concern! Peony Cruise does not visit floating villages but it includes other interesting places namely Trung Trang Cave and Dark and Light Cave. I have sent the cruise's detailed schedule to your email, please help me to check it. If you have any other questions, please feel free to contact us! Best regards, Jolie (Ms.)
Asked by Nguyen | Sep. 14, 2021 04:19
so i was wondering the fare of the shuttle bus, would that take us both there and back from hanoi after the cruise?
Answered by Jolie | Sep. 14, 2021 04:27
Dear Nguyen, Thank you for your question! For Peony Cruise, the shuttle bus costs US$ 30/person/round trip. Please note that the pickup and drop-off area is in Hanoi Old Quarter only. Should you have any further inquiries, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Aravind | Sep. 13, 2021 05:09
HI, I just made a reservation for Jan 28th 2022 (3 days & 2 nights). I need a pickup from Hanoi (Hotel near Old quarter) and drop off at Hai phone for a 6 pm flight. Can this be arranged and what is the cost? And will I have enough time to take the flight at 6 pm from Hai phong
Answered by Jolie | Sep. 13, 2021 05:15
Dear Aravind, Thank you for contacting us! Peony Cruise is at GOT Pier which is quite near to Hai Phong Airport so when the cruise trip finishes, you can just take a taxi for the most convenience. The cruise disembarks at around noon so you will have plenty of time for your flight. For the transfer from Hanoi Old Quarter to the cruise pier, we offer the shuttle bus at US$ 15/person, please confirm to us if you wish to book it in order for us to arrange it accordingly. I hope to hear from you soon and please let me know if you have any further questions! Best regards, Jolie (Ms.)
Asked by Julie Goodman | Sep. 09, 2021 10:29
Hello! We plan to take the Peony on 2/11. Can we take the transfer from Hanoi to the boat and then for the return from ferry to Hai Phong airport? Please let me know what time flight you would recommend out and how to go about booking.
Answered by Jolie | Sep. 09, 2021 10:35
Dear Ms. Julie Goodman, Thank you for your inquiry! Please note that the bus is available from/to Hanoi Old Quarter only. As the cruise pier is at GOT Pier which is quite near to Hai Phong airport, you can simply take a taxi for the most convenience. You will reach the airport at around 12:30 PM thus a domestic flight after 2:00 PM or an international flight after 3:00 PM would be fine. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Michael L | Aug. 26, 2021 08:01
Hello, I'm interested in taking the Peony Cruise 2 day / 1 night cruise. I plan on arriving at Hai Phong airport at 9am. Is transportation available from the airport directly to the boat? Also when the cruise finishes, is there transfer available directly to Hanoi Airport, and what time would it arrive at Hanoi airport?
Answered by Hana | Aug. 26, 2021 08:07
Dear Mr. Michael, Thank you for contacting us! Please be advised that the shuttle bus is available from Hanoi old quarter only thus we would like to arrange a private car to pick you up from Hai Phong airport and to take you to Hanoi airport after the cruise trip. It costs 35USD/private sedan car from Hai Phong airport to the cruise port and 115USD/private sedan car from the cruise port to Hanoi airport. You can reach Hanoi airport at around 2:30 PM. I hope it helps and please feel free to let me know if you need any further information! Best regards, Hana (Ms.)
Asked by Penny | Aug. 16, 2021 03:45
Hi, I am planning to book to go on 3D2N cruise from 2 Feb 2022. Can you advise if free shuttle transfer is included in the price? We are staying at the InterContinental Hanoi Westlake (05 P. Từ Hoa, Quảng An, Tây Hồ, Hà Nội, Vietnam). Also, is there wifi onboard the cruise?
Answered by Cindy | Aug. 16, 2021 03:47
Dear Penny, Thank you for your question! Please be advised that shuttle bus is not included in our price. Its cost is US$25 per person for round trip by limousine van and the bus can surely pick you up at the InterContinental Westlake hotel. And yes, wifi is available onboard the cruise but the signal may not be stable when the cruise goes further into the bay. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by tvinh | Jul. 22, 2021 03:25
I have several questions about the Peony cruise. Does the tour include a visit to any of the cave? We have 6 people in our party and how much would it be to get a private van/suv to travel from hanoi hotel to the pier. For the return trip, how much would it be for a private van/suv to Hanoi airport and what time would we reach the airport?
Answered by Mary | Jul. 22, 2021 03:30
Dear Mr. Tvinh, Thank you for your question. Peony Cruise includes the trip to Dark - Bright Cave (underwater cave) and you will visit by a kayak or sampan boat. The cost for a private minivan Hanoi - Hai Phong - Noi Bai airport is 210USD/van. The cruise will disembark around 11:30 AM and you will reach Hanoi airport around 2:00 - 2:30 PM. Please let me know if you have any other inquiries. Best regards, Mary (Ms.)
Asked by Penny | Jul. 19, 2021 10:38
Hi, I am planning to book to go on 3D2N cruise on Jan 2022. Can you advise if free shuttle transfer is included in the price? We are staying in Hai Phong city. Also, is there wifi onboard the cruise?
Answered by Mary | Jul. 19, 2021 10:41
Dear Penny, Thank you for your interest in our service. Firstly, I am sorry that the shuttle transfer is not included in the price. It costs US$30/person/round trip. Secondly, wifi is available for all passengers on Peony cruise but is sometimes unstable due to weak signal points across the mountainous bay. Should you have any questions, please do not hesitate to contact me. Best regards, Mary (Ms.)
Asked by Ms Yap | Jul. 09, 2021 03:56
Hi, I will be arriving at Noi Bai International airport at 12noon, will i be able to board the cruise at 2-3pm? Thank you.
Answered by Jolie | Jul. 09, 2021 04:03
Dear Ms. Yap, Thank you for your inquiry. As the cruise departs at 12:00PM, I'm sorry that you don't have enough time to take the trip on the same day. You can consider staying in Hanoi for one night and then go for the tour the next day. Should you have any other questions, please feel free to let me know! Best regards, Jolie (Ms.)
Asked by Apoorva Sharma | Jun. 28, 2021 03:58
Hi. Could you elaborate on the New Year's / Christmas surcharge? What is the exact amount and how is it charged? Thanks
Answered by Hana | Jun. 28, 2021 04:11
Dear Apoorva Sharma, Thank you for your question. If you travel on Peony Cruise on 24th or 31st Dec, there will be a surcharge of 40USD per person for the Christmas and New year celebration. I hope it helps and please let me know if you have any further questions. Best regards, Hana (Ms.)
Asked by Amanda | Jun. 21, 2021 11:31
Hi, are you able to snorkel during the cruise? Thanks!
Answered by Hana | Jun. 21, 2021 11:33
Dear Amanda, Thank you so much for your interest in our service. Please note that snorkeling is not available during the cruise. However, you can swim and kayak as we mentioned in the program. Should you need further assistance, please do not hesitate to contact us. Best regards, Hana (Ms)
Asked by NEHA | Jun. 18, 2021 01:49
Hi, I am trying to book family deluxe for 3 adults and 1 child 6 years. is the extra bed included in the price. We all are vegetarians so what vegetraian options you would have on board. thanks, neha
Answered by Jolie | Jun. 18, 2021 02:01
Dear Neha, Thank you for your interest in our cruise. Please note that Family Deluxe cabin is 2 Deluxe cabins connecting thus it can surely accommodate your family of 4 without an extra bed. May I know your travel date to check the availability and our rate? The cruise can also offer vegetarian meals for you as well thus please no worries. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Sarah Tan | Jun. 11, 2021 09:28
Hello, is there a jacuzzi bathtub in the Deluxe Cabin?
Answered by Mary | Jun. 11, 2021 09:29
Dear Sarah Tan, Thank you for your question. All cabins on Peony Cruise own a bathtub with a rain shower yet only Exclusive Suite has a jacuzzi tub in the room. I hope this helps. If you have other concerns, feel free to ask us. Best regards, Mary (Ms.)
Asked by Alex | Jun. 03, 2021 03:21
Hi, the itinerary doesn't mention that passengers are going to explore any cave around the bay. I am wondering if the cruise would stop at any island that has small caves?
Answered by Jolie | Jun. 03, 2021 03:23
Dear Mr. Alex, Thank you for your question! At the moment, Peony Cruise visits Dark and Light Cave, a beautiful cave that is only accessible by boat or kayak. I have sent the detailed itinerary of the boat as attached, please kindly check it for more information. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Jojo | May. 27, 2021 03:10
Hi, Are there any discounts if we decide to skip the trip back to Hanoi? We want to take a bus from Ha long to Ninh Binh at the end of the cruise. Thanks
Answered by Hana | May. 27, 2021 03:13
Dear Gabriela Morales, Thank you for your questions! If you only need the one-way shuttle bus transfer from Hanoi hotel to the cruise ship, the cost is US$ 15/person (instead of US$ 30/person for round trip transfer). May I know your trip date & group size thus I could check the availability and return to you with more details? Kind regards, Jolie (Ms.)
Asked by Gabriela Morales | May. 05, 2021 08:55
Hi We're a couple and would like to book this cruise but we also want to take the seaplane. Is it possible to get dropped off at the aviation site once the tour ends?
Answered by Cindy | May. 05, 2021 08:57
Dear Gabriela Morales, Thank you for your inquiries. Please kindly be advised that Peony Cruise departs from GOT Pier in Hai Phong while seaplane departs from Tuan Chau Marina in Halong, it is around 1-hour driving between the two piers. If you want to take the seaplane you can choose a cruise that departs from Tuan Chau for the most convenience. Or if you still want to take Peony cruise, we can arrange for you a private car to Tuan Chau Marina to take the tour. Please kindly consider it and share with us your decision. Best regards, Cindy (Ms.)
Asked by Daniela | Mar. 19, 2021 04:11
Dear Sir/ Madam We are planning to book this one for 2D/1N on the 27 of March and then on the 28 of March to fly to Da Nang from Hai Phong airport with flight at 13.55. If we have enough time to reach the airport and to take that flight? Thanks in advance!
Answered by Cindy | Mar. 19, 2021 04:26
Dear Daniela, Thank you for your request! We now have a very good deal for Peony Cruise which is US$ 220/Deluxe Balcony cabin for 2 persons only. The cruise disembarks around 11:30AM and you can take a taxi quickly to Hai Phong Airport, which takes around 40 minutes so you will have enough time for your flight. Should you need any further information, please feel free to ask us! Best regards, Cindy (Ms.)
Asked by Harris | Jan. 08, 2021 01:52
Hi, do you think that we can catch the flight from HPH to Da Nang (DAD) departing at 14:00? Thanks
Answered by Amber | Jan. 08, 2021 01:55
Dear Mr. Harris, Thank you so much for contacting us! Peony Cruise disembarks at around 11:30 AM and it takes 45-50 mins to Cat Bi airport by taxi so you will have enough time for the flight at 14:00 to Da Nang. I hope this helps and please let me know if you have any further questions. Best regards, Amber (Ms.)
Asked by Nathan | Dec. 22, 2020 12:00
Hi I am looking at booking the Exclusive Suite on 6 January 2021. But I would like to stay in Ha Long Bay rather than returning back to Hanoi. Is it possible to get off the boat stay in Ha Long Bay on the second day of the cruise? Thank you for your assistance. Looking forward to hearing from you. Nathan
Answered by Jolie | Dec. 22, 2020 12:02
Dear Nathan, Thank you for your question. We can surely arrange for you the cruise with a shuttle bus one way from Hanoi, it is US$ 15/person. However, please note that the cruise pier is GOT Pier in Hai Phong and it is around 1-hour drive to Halong. We can arrange for you a private 4-seat car from the cruise pier to Halong at US$ 50/car/way, please let us know if you need this service. Please feel free to let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Alvin | Dec. 14, 2020 02:17
What is the cancellation policy for bad weather or weather that is not suitable for sailing? We would like to arrange a pick up from Hanoi to Halong Bay, how much would it be? We are travelling to Ninh Binh after the cruise, can you arrange the transportation and how much would it be?
Answered by Amber | Dec. 14, 2020 02:26
Dear Mr. Alvin, Thank you for your email. Please be advised that at this time, we are offering special deals for expats that are non-refundable and non-cancellation. In case of bad weather: 1/ If the tour is canceled by the Management Board of the bay before your trip date, we will support to amend your trip to a later date. 2/ If the tour is canceled midway through, you will be charged for service already used (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies for each specific case). About the transfer, the cost of a shuttle bus from Hanoi to Got Ferry, Haiphong is 15USD/person/way. After the trip, we also can arrange a private 4-seat car to Ninh Binh at the cost of 110USD per car. May I know your travel date then I can check the availability for you accordingly? Looking forward to hearing from you soon. Best regards, Amber (Ms.)
Asked by Sandy | Dec. 08, 2020 04:43
Can you please advise if smoking is allowed on the balcony of your cabin/room? Thank-you
Asked by Sondre | Dec. 04, 2020 11:12
Hi! Your trip looks amazing! We are considering booking your three-days trip (two nights), and have some short questions: 1: We need to be back in Hanoi at 15 pm the last day. Is this possible, and are you able to arrange the travel from Hanoi the first day and to Hanoi the last day for us? And at what price? 2: Are all meals included? And is it a fixed menu or buffet? Hope to hear from you soon! Have a nice day!
Answered by Cindy | Dec. 04, 2020 11:21
Dear Sondre, Thank you for your questions. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. Firstly, we can surely arrange transfer Hanoi - Peony cruise - Hanoi for you and its cost is US$ 30/person/round trip. You will return to Hanoi Old Quarter at around 14:00 on the last day. Secondly, please be advised all the meals are included in the price. The meals will be both buffet (lunch) and set menu (dinner). I hope my info would be helpful and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
Asked by Parash Dodhia | Nov. 27, 2020 03:39
Hi, I am planning to onboard on cruise during the month of December 2021 with approx 6 audlts and one child. Can you please let me know the charges to and from Hanoi? Further we will need vegetarian food, so could be also checked and let me know whether vegetarian food will be served?
Answered by Amber | Nov. 27, 2020 03:40
Dear Mr. Parash Dodhia, Thank you for your email. My name is Amber from Halong Bay Tour department and I'm glad to assist you with your trip. The shuttle bus from/to Hanoi costs 30USD per person round trip. Or if you want a private minivan for your family I would arrange it for you with cost 170USD per car for 2 days tours and 210USD per car for 3 days tour. On boat, they do serve Vegetarian food so kindly no worries. Could you please provide me your travel date and your children's age for the best quote? I am looking forward to hearing from you soon and please feel free to let me know if you have any questions. Best regards, Amber (Ms.)
Asked by Tammy Tran | Nov. 18, 2020 12:02
Hello, If I'm traveling with someone that lives in Vietnam, does that person need a passport to board the cruise?
Answered by Amber | Nov. 18, 2020 12:04
Dear Tammy Tran, Thank you for your email. My name is Amber from Halong Bay Tour department and I'm glad to assist you with your trip. Please be advised that with overnight cruise all the guests need to bring ID card or passport to register on boat. Should you need further assistance, please feel free to let me know. Best regards, Amber (Ms.)
Asked by ck chow | Nov. 16, 2020 02:50
Please advise the round trip transport cost for 2 persons from Hilton Garden Inn Hanoi to the boat.
Answered by Bailey | Nov. 16, 2020 03:00
Dear Ck Chow, Thank you for your email and for contacting us. My name is Bailey from Halong Bay Tour department and I'm glad to assist you with your trip. Regarding your question, the cost for the shuttle bus round trip from Hilton Garden Inn Hanoi to the boat is USD 30/person. If you would like to use a private transfer, the cost depends on the car (4 or 7 seats) and the duration of your trip (1 or 2 nights) so please let us know more details for better assistance. Should you need further information, please feel free to ask. I am more than happy to assist you. Best regards, Bailey (Ms.)
Asked by Simonetta | Nov. 11, 2020 04:26
Hello, We want to book a 3 days-2 nights. Are you picking and dropping us up at Hanoi old city? Or it has an extra cost? Another thing, how big is the boat? How many people fit in?
Answered by Jolie | Nov. 11, 2020 04:25
Dear Simonetta, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. Peony Cruise does offer a shuttle bus from/to hotels in Hanoi Old Quarter at US$ 30/person/round trip. Also, the cruise has 20 cabins and it can accommodate around 40 people. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Balza | Oct. 30, 2020 10:59
Hi, If we land at Hai Phong airport can you pick us up. Is it in the price?
Answered by Halong Bay Tours Staff | Oct. 30, 2020 11:00
Dear Mr. Balzar, Thank you for your question. We can arrange private pick up from Hai Phong Airport to one of the cruise piers for sure. May I know whether you will depart from Got Pier or Tuan Chau Pier so we can send you a quote? We look forward to welcoming you to Halong Bay!
Asked by Sandy Wong | Feb. 17, 2020 02:41
Hi! We are a family of 2 adults and 2 children age 8 and 10. I would like know what the difference in bed arrangement between the family cabin $490 and the deluxe balcony cabin $630. Thanks!
Answered by Jolie | Feb. 17, 2020 02:44
Dear Ms. Sandy Wong, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. The family suite is connecting deluxe balcony cabin and with extra set up of fruits and flowers. Actually the price $490 is price set for 3 persons only. As your family has 4 member it will cost extra and the cost is $650 for family cabin for 4. Please note that the cabin cost does not include the transfer from/to Hanoi Old Quarter. If you need this service, the extra cost is US$ 30/person/round trip. The bus is Limousine van thus it is very comfortable. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Lieke | Dec. 01, 2019 11:52
Hello, we would like to book a cruise from 29-30th of December 2019. We want to be picked up in Hanoi on the 29th and drop off at Haiphong airport for a 5pm flight. Can you please inform me on the price for the transfers? Thank you
Answered by Amber | Dec. 01, 2019 11:53
Dear Lieke, Thank you for your email. My name is Amber from Halong Bay Tour department and I'm glad to assist you with your trip. As I checked the Peony cruise have one room left on your trip date with offer: 01 Deluxe balcony cabin: 316USD Shuttle bus Hanoi - Halong: 15USD per person Private car GOT - Hai Phong airport: 35USD per car => Total cost: 381USD Should further information needed, please feel free to let me know in advance. Best regards,
Asked by Michael Wu | Aug. 17, 2019 12:06
Hi, If we took this cruise, would it be possible to get back to Hanoi Noi Bai airport in time for a 3:30 pm flight to Kuala Lumpur if we took the regular shuttle?
Answered by Jolie | Aug. 17, 2019 12:08
Dear Mr. Michael Wu, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that even if you take a private car, you will reach the airport at around 2:00 - 2:30 PM and I am afraid it is late for your flight. Can you please change to a later flight or take the cruise a day earlier? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards,
Asked by Andrea C Gill | Jul. 13, 2019 08:56
I am wondering if I can fly to Haiphong (HPH) to get on your cruise. I am aware your transfer is from Hanoi but just want to make sure I can get on a taxi and go to the port from this airport.
Asked by Patrick O'Hara | Mar. 16, 2019 01:40
Hello - We would like to arrange to be driven directly to the airport from Hai Phong, after the cruise. How much would that cost? It is for 2 people. Thank you!
Answered by Jolie | Mar. 16, 2019 01:40
Dear Patrick O'Hara, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. We can arrange for you a private car from the cruise pier to Noi Bai Airport (Hanoi) at US$ 110/car/way and you can reach the airport at around 2:00 - 2:30 PM. Please consider and let us know if you wish to take it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Syafeeq | Jan. 22, 2019 11:35
hi, do you have any recommendation for transport from Hanoi to the cruise?
Asked by Dean Hoffmann | Jan. 21, 2019 09:56
Hello, I would like to book this cruise 3 days / 2 nights. Day (1) 29 Sept, day (2) 30 Sept & day (3) 1st October. Would we get back to Hanoi airport in plenty of time catch a 4.30PM flight on day 3?
Answered by Cindy | Jan. 21, 2019 09:57
Dear Mr. Dean Hoffmann, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. Please be advised that the bus would get back to Hanoi at about 2.00pm and it is 45 minutes from Hanoi city center to Hanoi airport thus it would be okay if your flight is a domestic flight. If it is an international flight, to avoid any risk, you can take a private car to go to the airport directly or if you want to save cost, you can stop at the outside of Hanoi (you might reach there at about 1.30pm) and take a taxi to the airport right after. I hope my info would be helpful and please feel free to let me know if you have any questions. Best regards, Cindy (Ms.)
Asked by Cory Allen | Jan. 20, 2019 04:57
What is the difference between a deluxe cabin and premium cabin?
Asked by Merasol Menchavez | Jan. 16, 2019 12:24
Hi, i am planning to book for two days 1 night halong bay cruise on 25 Feb, however my worries is i might not be able to catch my flight on 26 Feb at 17;50pm flight to Siem reap. Kindly advise if the timing will allow me. Thanks
Answered by Hana | Jan. 16, 2019 12:25
Dear Ms. Merasol Menchavez, Thank you for contacting us with your question! As Peony Cruise departs from Hai Phong, only 2 hours by bus from Hanoi, you will get back to Hanoi at 2:00-2:30pm approximately and have enough time for the flight to Siem Reap. At the moment we still have cabin available on 25 Feb- if you wish to book please let us know! Best regards,
Asked by Iasmine Ward | Jan. 11, 2019 11:54
Hi, I'm looking to book for 2 people on the 13th of March, how much would it cost to arrange a shuttle bus to an from our hostel in Hanoi?
Asked by Ernesto | Jan. 09, 2019 10:55
Hi I'd love to book this tour, what time does it leaves and what dock? My flight is to Hai Phong, and I want to know if I can get it.
Asked by kaitlin | Dec. 25, 2018 01:07
Hi, We are booking a 3 day 2 night and got quoted $520. On their website and on the itinerary stated below it says that we would get picked up by a shuttle. How much would it cost per person for the shuttle service if it isn't included? Also if we wanted to stay an extra day in halong , can we take the shuttle the following day?
Asked by Mandy C. | Sep. 22, 2018 12:14
Hi, I got a quote for a family deluxe room, 3D2N, for 3 adults for $880. Is there a fee for a rollaway bed for the 3rd pax? Also, can you please let me know how much does it cost to hire an electric car on the second day since my friend does not bike?
Asked by Andy | Aug. 21, 2018 12:39
Hello, I would like to check with you if this cruise available on 6th september? We are staying at hanoi and do you provide a shuttle bus from Hanoi?
Answered by Jolie | Aug. 21, 2018 12:40
Dear Mr. Andy, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. However, I am sorry that Peony Cruise will not be launched until October. May I suggest you consider Azalea Cruise as an alternative? (https://www.halongbaytours.com/cruise/azalea-cruise/2-day-1-night.html). This cruise comes from the same company as Peony Cruise. The cost is US$ 328/Deluxe Balcony cabin. Flash Sale Promotion: Free shuttle bus round trip - Non-amendable, non-refundable I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Marlene E. | Aug. 20, 2018 11:05
Hi, I am planning on booking the 2D/1N Cruise on January 10 and was wondering if it's possible to book the shuttle only one-way as we'll fly out of Hai Phong afterwards? Could you also advise what time guests disembark in Cat Hai? Thank you very much!!
Answered by Jolie | Aug. 20, 2018 11:06
Dear Ms. Marlene, Thank you for your email and question. You can surely book one way bus from Hanoi to Hai Phong, the cost is $15/person. On second day you will get off the boat around 11:00-11:30am. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Pamela johnson | Jul. 09, 2018 01:51
Hello, I would like to book this cruise but we are staying at Moon Bay Ha Long Hotel and if I'm correct your cruise departs from Hai Phong, do you provide a shuttle bus from Ha Long Bay? Many thanks Pam Johnson
Answered by Hana | Jul. 09, 2018 01:52
Dear Ms. Pamela Johnson, Thank you for contacting us with your question! I am sorry that at the moment the shuttle bus only departs from Hanoi. You can take a taxi from your hotel in Halong Bay to Hai Phong pier which costs around $40 and transfer time is 1.5-2 hours. If you have any questions please let us know! Best regards, Hana (Ms.)
Asked by Alice Chen | May. 30, 2018 12:33
Hi, I'm traveling to Halong Bay this November with my husband and 3 year old kid. Will the cruise be running by then? Do I have to pay any surcharge for my child's ticket?
Answered by Hana | May. 30, 2018 12:36
Dear Ms. Alice, Thank you for your question and we are happy to know you are visiting Halong Bay this coming November! It's one of the best months to visit Halong Bay. Peony cruise will start operating on October 18th this year so you can surely book your November trip on this cruise. According to the cruise policy, children under 4 year old travel free of charge so you just need to pay normal cabin price for 2 adults (no surcharge for 3 year old child). I hope this information is helpful! Please let me know if you have any other questions or need further assistance!
148 Customer reviews for Peony Cruise
Excellent
Based on 148 reviews
| Cruise quality |
|
9.6 |
| Food/Drink |
|
9.5 |
| Cabin quality |
|
9.7 |
| Staff quality |
|
9.8 |
| Entertainment |
|
9.6 |
| Outstanding: | 61 |
| Excellent: | 76 |
| Very good: | 11 |
| Mature couples: | 55 |
| Solo travellers: | 6 |
| Family with children: | 15 |
| Groups of friends: | 23 |
| Young couples: | 49 |
Comments are provided by customers who have previously taken this cruise trip
-
Amelia US 10-06-2023
Outstanding
The ship was not too big and small, enough for a relaxing trip. Peony crew team was very hospitable and willing to help. Food was mouthwatering and plenty of it. 1 night was short. Highly recommend everyone to book 2 nights.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Sidhant Sharma India 04-06-2023
Excellent
Friendly staff, great activities, lovely cabin.
More vegetarian options.Cruise quality 9 Food/Drink 8 Cabin quality 9 Staff quality 10 Entertainment 9 -
Christina Australia 23-05-2023
Excellent
Dinner set menu, massage, all staff, especially Ken, Lee, Cong.
Internet connection.Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Andrew US 17-05-2023
Outstanding
We were lucky to be upgraded to the cabin on the second deck. The cabin was spacious, pretty and had a nice view from the balcony. We stayed 2 nights and the schedule was well planned. We did not feel rushed and could enjoy every moment onboard. Mr. Lee and Ken were best managers. I would highly recommend the Peony Cruise to anyone visiting Ha Long Bay.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Stephanie US 07-05-2023
Outstanding
Our room was comfortable and the bathroom was clean. Food was fabulous. My son was a bit picky but he enjoyed the food onboard. The manager was also very kind when asking if he want some extra. Kayaking and biking trip were the highlights.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Joanne US 23-04-2023
Excellent
Food, staff, cabin. Service was good.
More kayaking time.Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9
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