Peony Cruise

Dear Emmanuel, Regarding your request, I would like to book the cruise and transfer for you for the most convenience. You do not have to make a booking on our website. However, as per the update from Peony Cruise, it is fully booked on 22 Feb by a big group so may I know if you can take the tour from 20 to 22 Feb instead? Looking forward to hearing from you soon. Best regards, Cindy

Dear KL, We can arrange a bus to pick up from Hanoi and drop off to Hanoi after the cruise. Its price is USD 35/person for two ways. I emailed you the itinerary attached for the details and inclusions of the 3D2N and 2D1N cruise. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Michelle Brennan, Yes, we can arrange a shuttle bus from Hanoi to Halong and from Halong to Ninh Binh afterwards. Its price is USD 37/person for that transfer. Best regards, Cindy

Dear Jutta Lotter, Yes, we can arrange transfer from Ninh Binh to Halong and Halong to Hanoi airport for you as below:

- USD 38 for 2 persons for bus from Ninh Binh to Halong
- USD 35 for 2 persons for bus from Halong to Hanoi
- USD 20 for 2 persons for a connecting car from a meeting point near the city center to Hanoi airport. Arriving at Hanoi airport by 3.30pm.

Best regards,
Cindy

Dear David Zinger, We can arrange a bus from Hanoi to the cruise for you and its cost is USD 35 for 2 persons. To go to Cat Bai, you can get dropped off at Gia Luan Pier on Cat Ba island then take a taxi/bus to Cat Ba town. Please see the options below:

- Free drop off at Gia Luan Pier from 8.45 - 9.00 (after visiting Trung Trang cave, you will check out from the boat after breakfast and miss the brunch).

- Drop off at Gia Luan pier after 10.00am (after visiting Trung Trang cave and back to the boat to have brunch). Extra fee is USD 15/person.

Should you have other questions, please let me know.

Best regards,
Cindy

Dear Mr. Ranendra P Hazra, Please be advised that the cruise finishes at 11.30 and you will get back to Hanoi city around 2.30 - 3.00pm. The bus cannot drop you off at Noi Bai airport but we can arrange a private car to pick you up on the way to go directly to the airport and you will arrive there at 3.00 - 3.30pm. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Tim, I have checked and emailed you the detailed offer. Please check and let me know if you need further assistance. Regards, Cindy

Dear Nora, We can arrange a shuttle bus from Hanoi to Halong and Halong to Ninh Binh for you. Please be advised Peony Cruise does not include a village tour at all. Best regards, Cindy

Dear Suncho, Please be advised that Peony Cruise returns back to the pier at 11.30am. Best regards, Cindy

Dear Ashley Chrisfield, Peony Cruise will hold a gala dinner with a theme party and mini games for New Years Eve with extra charge. However, I am sorry that at the moment, this cruise is fully booked on 31 December already, so please consider another date or let me know if I can recommend another cruise for you. Best regards, Cindy

Dear Charlotte, I checked the availability and sent you our offer via email. Please consider and let us know if you need more assistance. Regards, Cindy

Dear Sam Chan, If you take a seaplane after the cruise, you will do it on your own and as our bus leaves Halong at 12.00pm, you will need to arrange your own transportation back to Hanoi or we can arrange a private car for you with extra fees. Best regards, Cindy

Dear Carlos, Yes, we can arrange a bus from Hanoi to cruise and a private car from cruise to Hai Phong airport for you. Its price is USD 80 for 2 persons. Best regards, Cindy

Dear Ruben Gonzalez, I am sorry that our website somehow does not show real-time availability so you may see it is available but actually it's not. However, we have some rooms blocked in advance so you can let me know your travel dates to check availability on our system. Best regards, Cindy

Dear Andrew Tarbitt, Our bus only picks up and drops off in Hanoi Old Quarter so to drop you off at Hanoi airport, we will arrange a connecting car to pick you up on the way then go directly to Hanoi airport. Our cost is USD 35/person for two ways from Hanoi to Halong and return + USD 20 for the connecting car to the airport for 2 persons. Best regards, Cindy

Dear Maud, I would like to answer your questions below:

- Yes, the pool is open and heated in December

- There is no karaoke at night

- Peony Cruise does not include a pearl farm in the itinerary. Please see its full itinerary attached for your reference. 

- Yes, your family can stay in the same cabin, with a double bed + a sofa bed. 

Best regards,
Cindy

Dear Krishna Pradhan, Please see the spa menu we sent to your mail. Should you need more information, please let me know. Best regards, Cindy

Dear Filip Gubik, Please be advised that the only difference between Deluxe Balcony Cabin and Premium Balcony Cabin is the location. Deluxe Balcony is located on the 1st floor and Premium Balcony is on the 2nd floor with a nicer view. Both of the cabins have a bathtub beside the window. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy

Dear Katherine, I can book the rooms manually for you to get two different types of cabins. Please see the booking review below:

Peony Cruise
Date: 6 Dec (3D2N)
Guest: 4 adults
Cabin: 1 deluxe balcony + 1 premium balcony 
Cost: USD 1190 (NZD 1950) excluding transfers

We have sent you a link for deposit payment via email. Once we receive your payment, we will send you a voucher for confirmation.

Best regards,
Cindy

Dear Bettina, The transfer cost is not included in the room price. For Peony Cruise, it costs US$35/person for a round trip Hanoi - Halong - Hanoi. Regards, Mary

Dear Sami Almutairi, Kindly note that the Exclusive Suite only includes a big bed. Regards, Mary

Dear Rosalind, Please be advised that the price does not include transport transfer from/to Hanoi. Its price is USD 35/person for round trip. Best regards, Cindy

Dear Terence, Many hotels are located in Hanoi Old Quarter. You can search for Hoan Kiem Area to see them. For example, Soleil, Acoustic, San Grand, La Siesta, La Sinfonia, Meritel, Hotel du Lac... The pick up and drop off can be at different hotels for sure. Best regards, Cindy

Dear Karen Templeton, From Cai Lan International Cruise Port, you can take a taxi to Tuan Chau island, where Peony Cruise departs. As far as I know, most of the cruises will be docking at Halong International Port instead so please double check with your cruise ship's agent about this. Best regards, Cindy

Dear Joshi, May I confirm that a night stay at Cat Ba is referring to reserve a hotel in Cat Ba island please? If that is the case, there is no itinerary for that. You simply just need to book a hotel in Cat Ba and enjoy your night there. Looking forward to hearing from you, Quan

Dear Joanne Sawyers, The transfer is not included in the tour price. Please be advised our bus only drops off in Hanoi Old Quarter, so if you want to be dropped off at Hanoi airport, we can arrange a connecting car to pick you up on the way to go directly to Hanoi airport. Doing that, you will reach the airport around 3.00pm. With Peony Cruise, the cost for bus Hanoi - Halong - Hanoi + a connecting car to the airport is USD 90 for 2 persons. Regards, Mary

Dear Stoopendaal, We can arrange a bus from Hanoi to Halong then Halong to Ninh Binh for you and its price is USD 37 per person. Best regards, Cindy

Dear Sarah, Please be advised that we made it through the typhoon and all the cruises are still running currently so please no worries. Should you have other questions, please feel free to let me know. Best regards, Cindy

Dear Sanchi N, We have emailed you the menu for your reference. The vegetarian options are available onboard. Regards, Mary

Dear Tina, To take a cruise in Halong, you need to fly to Hanoi first then take a transfer by car or bus to the pier in Halong. Otherwise, if you stay in HCMC first, you can take a flight to Hai Phong airport then get a car from there to Halong with a 45 minute drive. I hope my information will be helpful and should you have other questions, please feel free to let me know. Best regards, Cindy

Dear Daisy, The website peonycruises.com is the correct one. But you can book through us via website Halongbaytours.com to get better rates as we are a big partner of Peony Cruises. Best regards,
Cindy

Dear Amy, After you submit a room, you will see the options for transfer so please book step by step to finish your booking on our site. Or if you can share with me more details about your trip plan, I can help you to book manually accordingly. Best regards, Cindy

Dear Mr. Alberto, Thank you for contacting us. If you do not want to take the day excursion you can remain on board as well. We offer private transfer from pier to Hanoi airport for 120USD/car. From Hanoi hotel you can take the shuttle bus for 20USD/person. Best regards, Melissa

Dear Iain Harris, Yes, the Peony Crusie welcomes all guests from seniors to children so please feel free to book it. Best regards, Cindy

Dear Gianna, I am sorry we do not have option for you to book half a cabin. You will need to pay for the single supplement to take your own cabin as we do not have another one to share the cabin with you. Best regards, Cindy

Dear Grace Green, Please be advised that I can create an invoice that you can pay in AUD then our bank will transfer to Vietnam Dong for us. Please share with me your travel date and details for me to better assist you. Best regards, Cindy

Dear Mamy Zander, The difference between deluxe and premium is the location. The Deluxe cabin is on the 1st floor and the premium cabin is on the 2nd floor. Best regards, Cindy

Dear Grace, I would like to advise that transfer by sharing bus Hanoi - Halong - Hanoi costs 35usd per person. Please check the menu I have sent to your mail. Should you have any further questions, please do not hesitate to contact us. Regards, Ellie

Dear Tanya, If you book the cruise with us, you can feel free to request the transfer ninh binh to Halong or Halong - Ninh binh right with our consultant. The fee for this transfer is 18usd per person. Should you have any questions, please do not hesitate to contact us. Regards, Ellie

Dear Ms. Ann, We can arrange drop off in Ninh Binh after the cruise trip for you for 18USD/person and you will reach the destination around 3:30pm. If you have any questions please feel free to contact us! Melissa (Ms.)

Dear Andrea Noble, Your family can take a deluxe balcony with a double bed + 1 sofa bed for 3 adults. Best regards, Cindy

Dear Jeff, If you pay on site, you will pay in USD. Best regards, Cindy

Dear Barbel Breen, To get to Hanoi airport after the cruise, you can take a private MPV and its price is USD 110 for 4 persons. You will reach there by 2.30pm. However, as per the update, I am sorry that Peony Cruise is booked out on 24 Nov already. I have sent you another suggestion via email. Please consider and let us know if you need further assistance. Looking forward to hearing from you soon. Cindy

Dear Chantal Kelly, The tours mentioned in the itinerary are included in the cost. Regards, Mary

Dear Hayley, Please be advised it is not possible to put two rollaway beds in the room so your family can take 2 deluxe balcony cabins connecting to each other for the best comfort. Best regards, Cindy

Dear Karen, To pick you up from the airport to Halong, we need to arrange a private car and its price is USD 110 for 2 persons. Or to save cost, you can take a taxi from the airport to our office at 72 Hang Trong to wait for the bus. As per the update, I am sorry that Peony Cruise is booked out on 31 Oct already so please let us know if you need other suggestions. Best regards, Cindy

Dear Baerbel, Your group of 4 adults can book 2 deluxe balcony cabins (1 room with a double bed + 1 room with 2 single beds). And two rooms can be connected or next to each other as per your request. Best regards, Cindy

Dear Sue Wade, Please be advised that Peony Cruise offers a bottle of water per person per night but you can bring the empty bottle to take free water at the reception area. To drop you off at Hanoi airport, we can arrange a connecting car on the way and the extra charge is USD 20 for 2 persons. Best regards, Cindy

Dear Sam, Yes, if you choose 2 beds, we guarantee to arrange it for sure. Please find the menu we sent to your mail for your reference. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Sanna, We can arrange bus pick up from your hotel in Ninh Binh and its price is USD 19/person. Best regards, Cindy

Dear Jess, The cruise finishes at 11.30am and you will be back in Hanoi around 2.30pm. Best regards, Cindy

Dear Anna Updegrove, Peony Cruise includes the Tai Chi class on both 2 day and 3 day programs. Regards, Mary

Dear Srikanth, Peony Cruise does not visit Dark-Bright Cave. The 2-day itinerary includes Tra Bau Area and Trung Trang Cave and the 3-day one includes Tra Bau, Viet Hai Village, Ba Trai Dao Area, and Trung Trang Cave. Regards, Mary

Dear Elise Elger, We sent the menu to your mail. Please check and let us know if you need more assistance. Regards, Mary

Dear Srikanth, We have emailed you Peony's vegetarian menu for your reference. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Sonja, Peony Cruise has a separate menu for vegetarians. I already sent the menu to your mail for your reference. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Edith, Please be advised that all the rooms on Peony Cruise have a private balcony. If you do not want to use the balcony, you can lock the door. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Phuong Tran, Thank you for contacting us. We can help arrange private car from your address to the cruise pier and shuttle bus from cruise pier to Hanoi Old Quarter area. Please let me know if you need further assistance for your trip. Best regards, Bonnie (Ms.)

Dear Meetu, Please be advised that the cruise arrives at the port around 11.30 - 12.00pm and you will reach the airport around 3.00pm so there will still be plenty of time for your flight at 7pm. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy

Dear Anandee Ghorpade, The cost for the transfer from Hanoi to the pier is USD 18/person and the pick up time is between 8.15 - 8.45am from your place in Hanoi Old Quarter. Please share your residence address so we can check if we can pick you up there. Best regards, Cindy

Dear Alan, Please be advised that you will be back to Hanoi around 2.30pm so it is still good for you to take the flight at 6.30pm. We can also arrange a drop off at Hanoi airport for you rather than to the Old Quarter (but with extra charge). Best regards, Cindy

Dear Ann Goodwin, Yes, you can choose bamboo boats when visiting the cave instead of kayaking. I have emailed you the food and drink menu for your reference. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Ms. Nhung, We can pick you up from Hai Phong bus stop but by a private car. Or you can take a taxi yourself to the cruise. Best regards, Cindy

Dear Elise, With your flight at 15.20 to Chiang Mai, I think it is too tight of a time frame if you take Peony Cruise. Instead of that, you may consider another cruise such as Ambassador, Paradise Elegance, Paradise Grand as they finish at 10.30am and if you take a private car from Halong directly to Hanoi airport, you will reach there around 13.00 and still have enough time for your flight. I hope my information is helpful to you and please let me know if you have other questions. Best regards, Cindy

Dear Nicola, Please find the Peony's drinks and spa price we sent to your mail. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear JC, Peony Cruise leaves the pier at around 11:30-12:00 and it is the same time the following day (about 11:30am) the cruise comes back. If you have other concern, please let me know. Regards, Bonnie (Ms.)

Dear Sarah Murphy, We emailed you the itinerary for your reference. For more information, feel free to contact us. Regards, Mary.

Dear Mohan, I would like to inform you that our shuttle bus provides pick up and drop off directly at your hotel inside the Old Quarter area. It costs 35 USD/ person for the shuttle bus round trip Hanoi - Halong - Hanoi for the Peony Cruise. On the return, if you want to be dropped off at the Hanoi Airport, we can arrange a connecting car to pick you up at a connecting point and you will be arriving at around 3:30pm. It costs an extra 10 USD/ person. If you wish to arrive earlier, we also have a private transfer directly from Halong to Hanoi Airport as well. Should you need any further assistance, please do not hesitate to contact us. Best regards, Quan

Dear Kp, Thank you for your inquiry! I would like to advise you that they do have one Family Deluxe (02 Deluxe cabins connecting) cabin on their whole ship. If you need further information, feel free to contact us. Phoebe

Dear Ms. Catherine, Thank you for contacting us. Please note that the price for single room is less than a double room. If you need more information, feel free to contact us. Melissa

Dear Charles, Your hotel is located in the Old Town then we can pick you up from this point. However, the rate on our website for Peony cruise is not yet included transfer round trip or one way. Should you have any further questions, please do not hesitate to contact us. Phoebe

Dear Arwyn, I have emailed you the menu and drinks list for your reference. Should you have any questions, please do not hesitate to contact us. Phoebe

Dear Mr. Ajay, You can surely skip the activities and relax on the main boat if you prefer. Please note that our shuttle bus can only pick up from Hanoi Old Quarter. The Deluxe cabins are located on lower floor while Premium cabins are on upper floor with elevated view. Should you need any further assistance please let me know. Best regards, Melissa

Dear Andres, I already sent you the drinks menu and spa menu for Peony cruise via mail. Should you need any further information, please do not hesitate to contact me. Best regards, Bonnie (Ms.)

Dear Terry-Anne Sullivan, Family Deluxe on Peony Cruise is 2 Deluxe Balcony cabins interconnecting. You can choose double/twin beds in each cabin. Should you need any further information, please do not hesitate to contact us. Best regards, Bonnie (Ms.)

Dear Ms. Sharon, Thank you for your inquiry. You can take a direct transfer by private car from the pier and arrive at the airport at 2:00-2:15pm, which is enough time for your flight. Should you need any further assistance please do not hesitate to contact me! Best regards, Melissa

Dear Roy Symonds, For Peony Cruise, the shuttle bus round trip from Hanoi to Halong costs US$35/person. Should you need further assistance, feel free to contact us. Regard, Mary

Dear Ashley, I already emailed you drink/food menu of Peony Cruise. Shuttle bus only pick-up and drop-off in Hanoi Old Quarter but if you need Ninh Binh pick-up, you can book it on https://www.ninhbinhbus.com/ . They can pick up at your accommodation and drop-off at cruise lounge. Should you need further information, please do not hesitate to contact us. Best regards, Bonnie (Ms.)

Dear Eric H, Thank you very much for contacting us. Please check the menus we sent to your mail and let us know if you need further information. Regards, Bonnie (Ms.)

Dear T Nathan, For group of 6 people, we have following options for Peony Cruise:

- Shuttle bus Ninh Binh - Halong - Hanoi: US$ 34/person => Total cost: US$ 204
- Private minivan Ninh Binh - Halong - Hanoi: US$ 220

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Dear Emma, Yes, we do offer transfer Hanoi - Halong - Noi Bai Airport, please kindly consider the following options (applied for Peony Cruise):

- Shuttle bus Hanoi - Halong - Hanoi & connecting car to the airport: US$ 85 for 2 persons => You will reach the airport at around 15:00 - 15:30
- Shuttle bus Hanoi - Halong & private car Halong - Hanoi airport: US$ 135 for 2 persons => You will reach the airport at around 14:00 - 14:30

I sent the drink list and spa menu to your mail. Please kindly check it. I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Dear Kiara F, Peony Cruise will disembark at around 11:30 - 12:00 and it normally takes around 2,5 hours to transfer from Hanoi to Halong thus you will have plenty of time for your flight. Regards, Annie

Dear Charisse S, For Peony Cruise, we offer shuttle bus Hanoi - Halong - Hanoi at US$ 35/person. Regards, Annie (Ms.)

Dear Tristan, We have sent the drink menu to your mail. Please check it and let us know if you have other questions. Regards, Annie (Ms.)

Dear Lucas Robinson- Grant, Yes, we offer private car Halong - Hai Phong at US$ 45/sedan car for 2 persons. It takes 1 hour transfer only so you can consider booking a flight in the afternoon. Best regards, Annie (Ms.)

Dear Eimear Moriarty, I am sorry that we do not offer bus from Halong to Sapa. We offer private car only and it is US$ 220 for sedan car for 2 persons. The journey is around 8 hours. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Julie Cain, For Peony Cruise, we offer a shuttle bus Hanoi - Halong - Ninh Binh at US$ 34/person. Regards, Annie (Ms.)

Dear Charles, For your group of 8, we can arrange you a private car for the most convenience. It is US$ 190 from Hanoi - Halong - Cat Bi Airport. Should you need further assistance, feel free to let us know. Best regards, Annie (Ms.)

Dear Katherine Hughes, The Deluxe Balcony and Premium Balcony have the same size and design, however, Deluxe cabin is on the first floor while Premium is on the second floor. Best regards, Annie (Ms.)

Dear Jess, You can book the shuttle bus after selecting the room type. You will be able to select whether you want one way or round trip on the confirmation page. Should you need further assistance please let me know! Best regards, Melissa

Dear Craig Greenall, If your group has 3 people, you can consider a Deluxe Balcony cabin & extra bed (28sqm) or a Family Deluxe cabin (56sqm, 2 rooms connecting). Best regards, Annie (Ms.)

Dear Atharv Bheda, Yes, the cruise surely offers vegetarian meals. Should you need further information, feel free to contact us. Regards, Annie (Ms.)

Dear Arthur Koo, The cruise has around 20 cabins thus it can accommodate around 40 people. Best regards, Annie (Ms.)

Dear Steph Freeman, Peony Cruise departs from Tuan Chau Pier and you can easily take a taxi since it is a short distance (shuttle bus does not pick up from Halong, only in Hanoi). If you prefer, we still can arrange a private car for you. Please let me know if you need further assistance. Regards, Mary

Dear C Sinclair, For Peony Cruise, it is US$ 37/person for shuttle bus Hanoi - Halong - Ninh Binh. Please also find their menu and drink list we sent to your mail. Should you need further information, please do not hesitate to contact me! Best regards, Annie (Ms.)

Dear Jon, The cruise will finish at around 11:30 - 12:00. For the transfer, we have 2 options as follows:

- Shuttle bus Hanoi - Halong - Hanoi: US$ 35/person/round trip
- Private sedan car (for 2 persons): US$ 165/person/round trip

Best regards,
Annie (Ms.)

Dear Stacey, For Peony Cruise, we offer a shuttle bus Hanoi - Halong - Ninh Binh at US$ 37/person. We have sent the detailed itinerary to your mail for your reference. Should you need further information, feel free to contact us. Regards, Annie (Ms.)

Dear Jaren, For your family of 5 people, please kindly consider the Family Suite cabin. For the transfer, we offer shuttle bus Hanoi - Halong - Hanoi at US$ 35/person. Best regards, Annie (Ms.)

Dear Alyssa, You can send a request to us via email or book shuttle bus directly on our website after selecting the room type for a specific cruise. Should you need further information, feel free to contact us. Regards, Mary

Dear Jen, May I confirm that you are mentioning Cat Bi airport in Hai Phong? We offer a private sedan car from Tuan Chau Pier where Peony Cruise disembarks to Cat Bi airport at US$ 45/car for 2 persons. For Peony Cruise, you will reach the airport at around 12:30 - 13:00. Should you need further assistance, please do not hesitate to contact us! Best regards, Annie (Ms.) 

Dear Melanie Hughes, Thank you for your inquiry. We have sent details to your mail. Please check it and let us know if you need further assistance. Looking forward to hearing from you soon. Regards, Bonnie (Ms.)

Dear Sharon, I am sorry that the cruise does not offer a transfer from hotels in Halong. However, it is just a short distance so you can simply take a taxi for the most convenience. When the cruise trip ends, we offer sedan car for 2 persons from Halong to Cat Bi Airport at US$ 45/way, please kindly consider it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Steve Logos, We are pleased to advise that Peony Cruise is temporarily available on your trip date 15 - 17 Jul.  The cost for a Deluxe Balcony cabin: 520 USD/cabin for 2 persons. Shuttle bus round trip, pick-up and drop-off in Hanoi Old Quarter area: 35 USD/per person. Total: 590 USD. I hope to hear from you soon and please let us know if you need further information. Best regards, Bonnie (Ms.)

Dear Ginale Harris, Our offer for Peony Cruise is US$ 465/Deluxe Balcony & extra bed with US$ 36/person for shuttle bus Hanoi - Halong - Ninh Binh. Please kindly consider and let me know if you want to book it. Best regards, Annie (Ms.)

Dear Julie Trinh, Yes, we do offer a private car from the airport to Halong. As long as you leave the airport at 9:00am it would be fine. Regards, Annie (Ms.)

Dear Monique, The bus for Peony Cruise will return to the Old Quarter at around 14:30 - 15:00 so you will have plenty of time for the train, please kindly not worry. Best regards, Annie (Ms.)

Dear Dan, Please kindly find my answers to your questions as follows:

1. If ever, can we be put in a floor that's not the lowest level so we can have privacy from the vendors that sell drinks on boats? 
=> The Premium cabin will be on the second floor, however, do you mean the vendors are the restaurant and the bar? Please note that the restaurant is on the second floor and the bar is on the third floor (the sundeck) 

2. There seems to be two versions of the bathrooms in the photos for this room. It's sure to have a bathtub/jacuzzi, right? 
=> Yes, all the cabins comes with a bathtub

3. Can you help us organize transportation if we'll be coming from Ninh Binh, and then if our next destination would be Hanoi? How much would that be if ever?
=> We offer shuttle bus Ninh Binh - Halong - Hanoi at US$ 37/person

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Dear Jraul, If you need to get to the airport, we have the following options:

- Taking shuttle bus Halong - Hanoi center (US$ 18/person) and we arrange you a connecting car from the midway to the airport (US$ 20/sedan car for 2 persons) => You can reach the airport at around 15:00 - 15:30
- Taking private sedan car from Halong straight to Hanoi airport: US$ 100 for 2 persons => You can reach the airport at around 14:00 - 14:30

*** Our suggestion for timing is for the Peony Cruise. I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Dear Iain, For Peony Cruise, the cruise will start and disembark at around 11:30. We offer shuttle bus Ninh Binh - Halong (or return) at US$ 19/person/way, please let me know if you need it. Regards, Annie (Ms.)
 

Dear Dan, We can help you book local bus from Ninh Binh to Halong and shuttle bus Halong-Hanoi. Both ways are limousine bus. The cost is 35 USD/per person/both ways. Please feel free to let us know if you need more information. Best regards, Bonnie (Ms.)

Dear Audrey, Yes, it is around 20-30 minutes transfer between 2 piers only so you will surely have enough time. You can simply take a taxi or we offer private sedan car at US$ 25/way for 2 persons. Regards, Annie (Ms.)
 

Dear Blue, Please note that Peony Cruise starts and finishes at Tuan Chau Marina, Halong, Quang Ninh and we offer shuttle bus from Hanoi at US$ 18/person/way or US$ 35/person/round trip. Regards, Annie

Dear Karli Baker, The shuttle from Hanoi Old Quarter to Halong Bay takes around 2.5 hours. From the pier, you will access Peony Cruise by a tender boat which takes around 30 minutes. Regards, Mary

Dear Camila Tamashiro, Yes, you can bring your suitcases with you without any fee. Regards, Annie (Ms.)

Dear Nur Azreen, We can help book local bus Ninh Binh - Halong (pick-up at your accommodations between 7:30 and 8:15am) and shuttle bus Halong - Hanoi. The cost is 35 USD/both ways or 18 USD/each way. Disembarkation time at the pier is about 11:30-11:45am. Should you need further information, please do not hesitate to contact us. Best regards, Bonnie (Ms.)

Dear Jocelyn, The price does not include the transfer service from/to Hanoi. You can book it separately for $18/person/way. The bus will pick up/drop off in Hanoi Old Quarter area. Should you need further information, feel free to contact us. Regards, Mary

Dear Jen tjiao Tjhen, For your group of 30-40 people, please kindly consider some cruises such as Rosy Cruise 22 cabins, La Casta 22 cabins, Orchid Trendy Cruise 20 cabins, V'Spirit cruise 18 cabins, or Sena Cruise 16 cabins. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Ally Newman, The cruise will disembark at around 11:30 - 12:00 at Tuan Chau Marina, Halong, Quang Ninh. You can take a bus from Halong to Sapa, or return to Hanoi and take a bus from Hanoi to Sapa. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Christine, We can help book local bus Ninh Binh - Halong and shuttle bus Halong - Hanoi. The cost is 35 USD/per person/both ways. Should you need more information, please feel free to contact us. Bonnie (Ms.)

Dear Paolo Thank you very much for your question. Our shuttle bus will pick up and drop off at hotels in Hanoi Old Quarter. So, if you book it and stay in this area, we will pick you up right from your hotel/accommodation. Should you need any further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

Dear Joanne, Peony Cruise does have a pool as in the photos. Should you need further information, feel free to contact us. Regards, Mary

Dear Phuong Lam, We can put an extra bed to all cabins on Peony Cruise to accommodate 3 persons. If you prefer to have price in VND or CAD, we can provide you. Please feel free to let us know if you need any further assistance. Best regards, Mary

Dear William Johnson, There are options for a single cabin on our website. Please adjust the number of guests in the room before checking the rate and you will see it. Should you need further assistance, feel free to ask us. Regards, Mary.

Dear Joe, The overnight cruises in Halong Bay usually finish at around 10:30 - 11:30 am and the shuttle will return to Hanoi at 2:00 - 3:00 pm depending on each cruise's schedule. Should you need further information, do not hesitate to contact us. Regards, Mary.

Dear Ingo Stöckel, The overnight cruises in Halong Bay usually finish at around 10:30 - 11:30 am and you will be back in Hanoi between 2:00 and 3:00 pm. For Peony, you will return around 2:30 pm and have plenty of time before your train. Regards, Mary.

Dear William Johnson, For Peony Cruise, the tour will end at around 11:30 at Tuan Chau Marina. Shuttle bus will return to Hanoi at around 2:30 pm. Should you need further information, feel free to contact us. Regards, Mary

Dear Aine O Neill, Our shuttle bus only pick-up from Hanoi Old Quarter but we can also help book local bus pick-up at your accommodation in Ninh Binh. The cost is 18USD for Ninh Binh-Halong and 18 USD for Halong-Hanoi if you also need our shuttle bus after the cruise. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)

Dear Ruben, We can help book shuttle bus one way Halong to Hanoi at 18 USD/per person. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)

Dear Karina, You can book 2 Deluxe Balcony cabins with a sofa bed added in each. The shuttle bus Hanoi-Halong-Ninh Binh can be arranged at 36 USD/per person. We have sent the details to your mail. I look forward to hearing from you soon. Regards, Bonnie
 

Dear Jessi Hembrey, Thank you for contacting us. If you need to get to the airport, please kindly consider the following options: 

- Shuttle bus Halong - Hanoi & connecting car to the airport: US$ 50 for 2 persons => You will reach the airport at around 15:00 - 15:30
- Private car Halong - Noi Bai Airport (Hanoi): US$ 110 for 2 persons => You will reach the airport at around 14:00 - 14:30

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Dear Brad Anderson, For both 1 and 2-night programs, you will walk to explore Trung Trang Cave - a small cave with stalactites on Cat Ba Island. Besides, there is not a specific place where you can see monkeys. However, while kayaking around the bay, you may have a chance to see them. We have sent the drink list to your mail. Please check it and let us know if you need further information. Regards, Mary

Dear Richard Jimenez, The Premium cabin is on the upper deck while Deluxe is on the lower deck (1st deck for entry level cabins). The amenities are the same for both cabins. If you have any further questions, please feel free to let me know. Have a great day! Best regards, Bonnie (Ms.)

Dear Milou, The bus only picks up and drops off in Hanoi Old Quarter. If you stay in Halong, please kindly take a taxi from your hotel to the cruise port for more convenience. Regards, Mary

Dear Allegra, Peony Cruise have an outdoor child pool and jacuzzi so you can swim there. Should you need any further information, please feel free to contact us. Best regards, Bonnie (Ms.)
 

Dear Samantha, We do have shuttle bus service: Tam Coc - Halong (local bus) and Halong - Hanoi (limousine bus) for your cruise trip. The cost is 36 USD/per person/both ways. Have a nice day! Best regards, Bonnie (Ms.)

Dear Castor, A cabin is normally for 2 guests and if you are 3, you can choose either 1 cabin with an extra bed or 2 separate cabins. The option with extra bed costs less than 2 cabins because the 3rd person will need to pay for a single cabin if taking a separate one. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)

Dear Priyank Chanania, The cruises have vegetarian food (not exact Indian food) or cater food for guests who have food allergies. You can inform us about your food restrictions upon booking confirmation. Should you need any further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

Dear Michelle Coley, Peony cruise offers 2 days 1 night and 3 days 2 nights only so I hope the 3 days 2 nights cruise is okay for you. Please note that the cabin cost does not include a transfer from Hanoi. You will transfer by a shuttle bus and it is US$ 35/person/round trip Hanoi - Halong - Hanoi. From the pier to the big boat, you will use a speedboat and it takes around 15-20 minutes to transfer. However, Halongbay is quite calm so I think it is okay for you. You can also prepare some medicines in advance if needed. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
 

Dear Martha, Shuttle bus is not included in the cabin cost of Peony, it is 35 USD/per person/round trip Hanoi-Halong-Hanoi. Should you need any further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)