Our Price Guarantee

All of our listed prices come with a Best Price Policy. We have worked with top suppliers in the field to secure you the best price possible - now you can book your dream cruise trip with peace of mind.

 

What is Best Price Policy

Simply put, Best Price Policy is meant to assure you of our competitive price - so that you can book with confidence. If you see a cruise that you would like to travel on, book it with us for both quality of service and low price. We are confident that we offer the best price you can find online attached with the best value.

 

Our listed price is per cabin, not per person - so you do not have to double the cost. We also include in our low price a wide range of offers: all meals on board, welcome drinks, transfer service where applicable, tour guides, and especially Free visa service if you need one. Occasionally, we will contact you with surprises: FREE UPGRADE to cruise of higher star ratings or from higher priced rooms on board of the same cruise. And if you can find a lower price online for the same value, we will match that.

 

Still not convinced? Here's all the reasons why you should book with us.

 

Terms and Conditions:

If you book a qualifying cruise on our site and find the same cabin type, for the same dates, at a lower price online (rate must be open to all public with no restrictions), we will match that.

 

When to submit claim?

You can submit claim within 24 hours of booking and expect a feedback within 48 hours. 

 

How is the refund processed if approved?

If the claim was verified, we will make direct refund by cutting the amount you get to pay us in cash when you arrive in Vietnam or issue a refund via credit card if you have paid full amount. Just email your claim to info@halongbaytours.com with your name and cruise that you booked and evidence that shows a lower price.

 

General Terms  

 

  • The Best Price Guarantee applies to the rate for cruise cabins only. Promotional packages, deals and other extra services are not eligible.
  • Blue Dragon Tours reserves the right to deny any claim that does not meet our terms and conditions or provide insufficient information. We will not be responsible for any refund if there is typo mistake in printing, administrative and technological error.
  • Blue Dragon Tours reserves the right to modify or cancel the Best Price Guarantee at any time without prior notice. Any modification will be effective upon posting of modified Best Price Guarantee Terms and Conditions on our Halong Bay Tours Web site. Any cancellation will be effective upon removal of references to the Best Price Guarantee. 

 

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How We Differentiate

We love the landscape and the culture of all places we deliver tours to; and we do our best to ensure you will feel the same way while traveling with us. At Blue Dragon, we pay attention to the smallest details of service to maximize your satisfaction while touring Indochina.

From the very time that you contact us, our personalized consultant who is an expert of the region, will assist you by his/her well-trained skills for first-hand advice and suggestions. Our requests or bookings will be carefully handled with attention to details and more importantly, there is no hassle while you are proceeding with your bookings.

Why Book With Us?

Best Price Guaranteed

Enjoy our lowest rate you can find online.

No hidden fee

No credit card charge. All taxes and service charges included.

Verified cruise reviews

Real sharing from real travelers.

Easy change/cancellation

Minimal fee for change/ Cancellation with great flexibility.

Special promotions and deals

We have what others have not.

Cruise and tour experts

Local consultant- local knowledge - world class support level.

Meet our team

We are proud of our excellent team who are not only pleasant to work with but will also bring you an unparalleled experience when booking your tour. Our past travelers have enjoyed our punctual response, ultimate care and smiling face and we believe that we will make you feel the same way.

  • Dzung Nguyen

    Senior Travel Consultant

  • Duong Trinh

    Sales Manager

  • Quynh Anh

    Cruise Consultant

  • Van Dao

    Tour Operator

  • Nhung Nguyen

    Air Ticket Consultant

  • Andrew Lee

    Train Ticket Consultant

  • Van Nguyen

    Air Ticket Consultant

  • Nhung Tran

    Admin & Secretary

  • Ky Nguyen

    Tour Guide

Customer Testimonials

The city tour
Both the cruise tour and the city tour went great. Could not recommend more about this trip. ...
Emily

Canada

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