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Hermes Cruise Tours

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Hermes Cruise

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Hermes Cruise

Departure Port: Block 20, Tuan Chau Marina, Halong, Quang Ninh - Show on map

Tai ChiSwimmingSquid Fishing SpaKayakingCooking ClassClimbing

Prices starting from:

~~US$181.5~~ US$165

per person

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+53 photos

Built: 2022

18 Cabins

Steel Boat

Halong Bay

Full board included

9.4

Excellent Based on 91 reviews

Everything was well organized. We enjoyed our stay and look forward to see again in future.

— Elena Weber Switzerland

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Cruise Itinerary
Inclusions & Options
Q&A (50)
View all verified reviews

Availability ( View price calendar )

Cruise Duration:

2 Days/1 Night
3 Days/2 Nights

Check-in:

Rooms:

Room 1

Adult(s)

Child

DONE

Child Policies

Child Age	Cruise Fares
0-3 Years old	Free
04-11 Years old	75% Adult fares
12 Years old and up	Full Adult fares

**Book now to get this fantastic price.** If you book later, there’s a chance the price will go up or the cruise will be sold out.

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Room Types	Max	Rates (per room)
Junior Suite Room with balcony Size: 28sqm Max Adults: 2 Bed options: Double Bed or 2 Beds Extra beds available: Rollaway bed Crib Show more	Max adults: 2 Max children: 0 (up to 12 years of age)	Choose dates to show prices
Senior Suite Room with balcony Size: 30sqm Max Adults: 2 Bed options: Double Bed or 2 Beds Extra beds available: Rollaway bed Crib Show more	Max adults: 2 Max children: 0 (up to 12 years of age)
Royal Suite Room with balcony Size: 47sqm Max Adults: 2 Bed options: Double Bed or 2 Beds Extra beds available: Rollaway bed Crib Show more	Max adults: 2 Max children: 0 (up to 12 years of age)
President Suite Room with balcony Size: 64sqm Max Adults: 2 Bed options: Double Bed or 2 Beds Extra beds available: Rollaway bed Crib Show more	Max adults: 2 Max children: 0 (up to 12 years of age)

About Hermes Cruise

Launched in July 2022, Hermes Cruises is a 5-star cruise fleet promising luxury experiences in Halong Bay. Apart from a luxury restaurant and bar, and a spa with professional massage services, Hermes Cruise impressed travelers with 02 outdoor swimming pools, offering an unforgettable trip for all travelers.

Designed in neoclassical style, 18 cabins bring modernity but no shortage of traditional features to create a comfortable and luxurious but intimate space. You can find an ensuite bathroom with an ocean-view jacuzzi tub and a private balcony in each room. Amenities are fully equipped and the staff is always willing to assist you at any time onboard. Around 28 to 64 square meters large, rooms on Hermes Cruise are designed to accommodate solo travelers, couples, 3-adult groups, and families with kids.

Hermes Cruise sets sail on Halong Bay and stops by the highlights of the Heritage site such as Surprise Cave, Titop Island, Trong Cave, Dong Tien Lake, Me Cung Cave, and pearl farm village. Visitors can opt for a 2 day/1 night and 3 day/2 night programs and take part in a bunch of other activities onboard namely cooking class, Taichi, Happy Hour, squid fishing, etc.

Jacuzzi pool
Bar
Restaurant

4 things that we love most about Hermes Cruise

All cabins with private balcony and jacuzzi tub
Two outdoor pools
Triple and connecting rooms
Modern facilities and services

Cruise itinerary

2 Days/1 Night
3 Days/2 Nights

Day 1: Tuan Chau - Halong Bay - Luon Cave - Titop Island

Morning

Get picked up at your hotel in Hanoi Old Quarter area (surcharge) and start a 2.5-hour drive to Tuan Chau harbor. Embark on the boat and check in your cabin.

Afternoon

Savor a hearty lunch while Hermes Cruise sets sail to Halong Bay. The ship puts anchor at Luon Cave where you can participate in kayaking or relax on a sampan boat rowed by a local to admire the scenery. Later, progress to Titop Island for swimming and hiking. You can immerse in the seawater, relax on the sandy beach, or climb up over 400 steps to reach the peak and watch the panoramic view of Halong. Then, back to the vessel, enjoy Sun Set party, or book a massage service to pamper yourself. Those who are in love with Vietnamese cuisine cannot miss a cooking demonstration with the most traditional dish called spring rolls.

Evening

Enjoy set menu dinner in a luxurious and intimate space of the restaurant. After that, your free time can give squid fishing a try or order some drinks and socialize with other passengers.

Meals included: Lunch, Dinner

Day 2: Surprise Cave - Tuan Chau

Morning A Tai Chi session would be the perfect start for a new day. Enjoy light breakfast while the cruise proceeds to Surprise Cave area - the largest cave in Halong Bay with an area of 10,000 sqm. Spend almost 1 hour there and then return to Hermes Cruise for check out. A buffet brunch will be served in the dining area on the way back to the harbor. Disembark at Tuan Chau Harbor at around 11:30 am.

Meals included: Breakfast, Lunch

Day 1: Tuan Chau - Halong Bay - Luon Cave - Titop Island

Morning

Get picked up at your hotel in Hanoi Old Quarter area (surcharge) and start a 2.5-hour drive to Tuan Chau harbor. Embark on the boat and check in your cabin.

Afternoon

Evening

Enjoy set menu dinner in a luxurious and intimate space of the restaurant. After that, your free time can give squid fishing a try or order some drinks and socialize with other passengers.

Meals included: Lunch, Dinner

Day 2: Trinh Nu Cave - Me Cung Cave

Morning

Early birds may want to join a Taichi class on the sundeck. Then, have breakfast and prepare some belongings for the day trip. Day boat picks you up at around 8:30 and moves to the deeper parts in Halong Bay. The first stop is Trinh Nu Cave area where you can kayak to discover the rocky mountains for an hour and a half.

Afternoon

Lunch is served on the day boat. Later, you will visit Me Cung Cave. Return to the mother boat and have free time until dinner. You can choose to join Sunset Party, Happy Hour, or cooking class, or simply unwind on the sun loungers on the top deck.

Evening

Enjoy a fusion set-menu dinner. Free time for night activities.

Meals included: Breakfast, Lunch, Dinner

Day 3: Surprise Cave - Tuan Chau

Meals included: Breakfast, Lunch

Last updated 17:27 Friday 01 Mar 2024

Important Notes

PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
Trip cancellation due to bad weather in Halong Bay:
The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.

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Cruise inclusions & options

Booking Policy

More than 30 days prior to check-in: free of charge
From 30 to 11 days prior to check-in: 15% of total rates
From 10 to 7 days prior to check-in: 30% of total rates.
Less than 7 days prior to check-in: 100% of total rates.
No-Show: 100% of total rates.
Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.

Cruise Policy

Check in on board: 12:00pm
Check out: 11:30am
Return Hanoi: 3:00pm
The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
Children from 4-11 will pay extra charge 75% of adult rate.
Children 11 and above must pay full fare as adult.
Peak season surcharge: Surcharge $50/adult and $40/child for Gala dinner applies if guests stay on board on December 24th and/or December 31st 2024. Surcharge $25/person/night on Lunar New Year (28, 29, 30, 31/1/2025).
On the second day you will travel on day boat and do not have access to mother boat and your cabin until later in the afternoon.

Price Exclusions

Transfer
Beverages
VAT tax
Personal expenses
Holiday surcharge
Tips and other personal expenses
All services and items not mentioned specifically in the list above

Price Inclusions

Full furnished deluxe en-suite cabin with A/C, hot water, snack
English Speaking Guide
Welcome drink, cold handkerchief
All meals on board
Cooking demonstration
Tai Chi Session
Entrance and sightseeing fees
Kayaking
Fishing equipment, movie, exciting games
Fruits and local green tea (in sunset party)
2 bottles of mineral water in rooms
On board insurance

Questions & Answers (140)

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Looking for more info? Send your question to us and our staff will answer it here as soon as possible.

Asked by YT CHOK 1 week, 3 days ago

Hi Hermes Cruise, would like to know where is the pick up point in Hanoi for bus services? thanks.

0 Answers (1) Reply

Answered by Iris 1 week, 3 days ago

Dear YT Chok, I would like to answer your concern that we will pick you up directly in your hotel if your hotel is located in the Old Quarter between 8:00-8:30am. We can make some exceptions such as for Sheraton or Intercontinental Westlake Hanoi with pick up time at around 7:45am. Otherwise, if you stay outside of the Old Quarter, please come to our office at 72 Hang Trong Street at 8:00am for the bus. Sincerely, Iris

Asked by Yien 1 month ago

1. Is there public swimming pool on Hermes Cruise? For customer except president suite 2. May I have the on cruise menu for all the foods and beverages?

0 Answers (1) Reply

Answered by Tearis 1 month ago

Dear Yien, Apart from the Jacuzzi on the 2nd floor for the President Suites, there is another one available on the sundeck that you are welcome to use. Kind regards, Tearis

Asked by Anjali Bhardwaj 1 month, 2 weeks ago

We are family of 3 and planning to take 2 days cruise on 31 Mar. Can we get Inbound shuttle from Hanoi and then drop off to Ninh Binh?

0 Answers (1) Reply

Answered by Tearis 1 month, 2 weeks ago

Dear Anjali Bhardwaj, We can arrange the shuttle bus transfer Hanoi - Halong for free and Halong - Ninh Binh for 19 USD/person. Kind regards, Tearis

Asked by Dieter Lechner 2 months ago

Gibt es in den Juniorsuiten oder den Seniorsuiten eine private Toilette?

0 Answers (1) Reply

Answered by Tearis 2 months ago

Dear Dieter Lechner, We confirm that each room on board is equipped with a private toilet and bathroom. Please feel free to contact us for any further information. Kind regards, Tearis

Asked by Anukalp Jain 2 months, 1 week ago

Hello I wish to book Junior Suite (with balcony) for 2 of us on 14th April'25. We would also like to avail to & fro shuttle from Hanoi. Though while returning on 15th April, we have our flight from international airport at 5.55 pm. Shall we be able to reach back on time?

0 Answers (1) Reply

Answered by Annie 2 months, 1 week ago

Dear Anukalp Jain, The Junior Suite on Apr 14 with shuttle bus from Hanoi: USD 380/cabin. After the cruise trip, you can consider 2 following options:
- Shuttle bus Halong - Hanoi & connecting car to the airport: US$ 20 for 2 persons => You will reach the airport at around 3:30 - 4:00 pm
- Private car Halong - Hanoi airport: US$ 110 for 2 persons => You will reach the airport at around 2:00 - 2:30 pm

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Asked by Devang Patel 2 months, 2 weeks ago

I am planning for 2day1night cruise on 15th May...We are 3 adult...Wish to go in Halong bay....Which cruise are their with sung sot cave and kayaking for family of 3 adults....How much is the price for Ambassador cruise or Hermes cruise for 3 adults all inclusive?

0 Answers (1) Reply

Answered by Annie 2 months, 1 week ago

Dear Devang Patel, Please kindly find our offer as follows:

Ambassador Cruise: USD 465/Deluxe & extra bed and USD 35/person for bus round trip (Early Bird promotion)
Hermes Cruise: USD 540/Junior Suite & extra bed and free bus round trip

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Asked by 謝先生 2 months, 3 weeks ago

3 月 3 1日至 4 月 8日之間出發的 3 天/2 夜愛馬仕遊輪有三人房嗎？我沒有看到愛馬仕郵輪 (Hermes Cruise) 的三人間選項。我該如何預訂？

0 Answers (1) Reply

Answered by Cindy 2 months, 3 weeks ago

Dear Shie, We can arrange a junior triple for 3 persons from 31 March to 2 April or 1 - 3 April for you. Its price is USD 1085 for 3 persons including bus Hanoi - Halong - Hanoi. Please let me know if you want to book it. Best regards, Cindy

Asked by Edwin Cheng 2 months, 4 weeks ago

Hello, We have 4 people, can I book a "Family Senior Suite Connecting Room With Balcony" including shuttle bus from Hanoi city? Thank you. Best regards, Edwin

0 Answers (1) Reply

Answered by Annie 2 months, 3 weeks ago

Dear Edwin Cheng, Yes, the Family Senior Suite connecting would suit your group the best. Best regards, Annie (Ms.)

Asked by kenny su 3 months ago

Are there any 3 Days/2 Nights Hermes Cruise with a triple room that depart from April 3rd to April 5th? I didn’t see the option of Hermes Cruise for a triple room. How can I book one?

0 Answers (1) Reply

Answered by Cindy 2 months, 3 weeks ago

Dear Kenny, As Hermes Cruise is fully booked on 3 April already, it is not possible to arrange the 3 days/2 nights trip for 3 - 5 April for you. Can you please take another cruise in Halong Bay for a room with 2 single beds + 1 rollaway bed? You can make a booking for 2 persons and make a note that you are three, we will assist that accordingly. Best regards, Cindy

Asked by Nicole 3 months ago

According to your cruise policy, we will be back in Hanoi by 3:00 PM. If our departure flight is at 6:00 PM, will it be too late to get to the airport? Our stay is at Hotel Emerald Waters Classy, thank you.

0 Answers (1) Reply

Answered by Annie 3 months ago

Dear Nicole, We offer a connecting car from the midway to the airport so you can reach the airport at around 3:30 - 4:00 PM, which should be fine for your flight. Please note that it will costs USD 20 extra. Best regards, Annie (Ms.)

Asked by CHRISTINE DOAN 3 months, 1 week ago

I saw the transportation (HN-HLB-HN) included in the price. can we request transportation revise to HN-HLB-Ninh Binh? if yes, how much more we have to pay per person? if we cannot revise & we don't want transportation, how much per person for 2 days 1 night 6/29-6/30/25 on junior suite for 4 adults?

0 Answers (1) Reply

Answered by Annie 3 months, 1 week ago

Dear Ms. Christine Doan, Please kindly find our offer as follows:

2 Junior Suite, 4 persons: USD 190/person x 4 = USD 760
Shuttle bus Hanoi - Halong: Free of charge
Shuttle bus Halong - Ninh Binh: USD 18/person x 4 = USD 72
Total cost: USD 832

Please let me know if you wish to proceed with it, I will be more than happy to assist you with further steps.

Best regards,
Annie (Ms.)

Asked by Karen 3 months, 1 week ago

The Cruise itinerary said "Get picked up at your hotel in Hanoi Old Quarter area (surcharge)" Where is the bounder of Quarter area? Is that including the area below Hồ Hoàn Kiếm ?(Near Vietnamese women's museum)

0 Answers (1) Reply

Answered by Melissa 3 months, 1 week ago

Dear Karen, As long as it's in Hoan Kiem district we can pick up, including area near Women's Museum. Best regards, Melissa

Asked by Joanna 3 months, 2 weeks ago

Hi, if I travel in mid April 2025, is the return transfer/ shuttle from& to Hanoi still free of charge? Also pls confirm that Junior suite for Hermes cruise has balcony and bathtub. Thanks

0 Answers (1) Reply

Answered by Annie 3 months, 2 weeks ago

Dear Joanna, Yes, we still offer free shuttle bus Hanoi - Halong - Hanoi in April 2025 and the Junior Suite comes with a balcony and bathtub. Best regards, Annie (Ms.)

Asked by Miranda W 4 months ago

Hi, can you please advise if all rooms have a private jacuzzi? As I can only see the jacuzzi in the Presidential room, I assume only the Presidential has private one? Thank you

0 Answers (1) Reply

Answered by Cindy 3 months, 4 weeks ago

Dear Miranda W, Please be advised that only the Presidential rooms have jacuzzi and it is shared for 2 Presidential suites. Should you have other questions, please do not hesitate to contact me. Best regards, Cindy

Asked by Alice 4 months ago

We are a family of 5 and planning on a cruise on March 27th (2D/1N). What is the price for Cabin 1 (2 adults), cabin 2 (3 adults, balcony triple cabin or other room type with extra bed is also fine). We get sea sick very easily and prefer to pick a room far away from the engine and kitchen. What best can be offered?

0 Answers (1) Reply

Answered by Annie 4 months ago

Dear Alice, As I have checked, Hermes Cruise is availble for 1 Junior Suite on your travel date, thus can you take 1 Junior Suite and 1 Senior Suite, or 2 Senior Suite? The cost is as follows:

Junior Suite for 2 guests: USD 380; or Junior Suite for 3 guests: USD 570
Senior Suite for 2 guests: USD 410; or Senior Suite for 3 guests: USD 615
Transfer: Free shuttle bus round trip

Should you need further assistance, please feel free to let us know!

Best regards,
Annie (Ms.)

Asked by Stepan 4 months ago

Dear Hermes Cruise, Please let us know the following: 1) Is the same boat used all the time, or there is any excursion boat? If there is one - how much time do we spend on this boat? Could you please also send the photos/info on it 2) Is it possible to organize personal transfer for 2 persons Hanoi - Boat - Ninh Binh and what will be the price for that?

0 Answers (1) Reply

Answered by Annie 4 months ago

Dear Stepan, You will use a day boat on the second day for activities. For the transfer, it costs USD 170/private sedan Hanoi - Halong - Ninh Binh for 2 persons. Best regards, Annie (Ms.)

Asked by HUI YING 5 months ago

May I ask for a connecting room for 2 adults, 2 children on 7th Feb 2025? Or we can sleep in a triple-beds room as I couldn't find the option while booking.

0 Answers (1) Reply

Answered by Cindy 4 months, 4 weeks ago

Dear Hui Ying, We have received your request for Hermes Cruise on 7 Feb and I am so sorry that this cruise is fully booked on 7 Feb already. Please let us know if you can change to 8 Feb or if not, I can recommend another cruise for you. Best regards, Cindy

Asked by Li Chen 5 months, 1 week ago

I want to book a 2D1N tour for my family of 5 people for 12/24. May I ask if it is still available and what are the room option? Ideally all in one room but also ok to split into 1room with 2 and 1room with 3.

0 Answers (1) Reply

Answered by Annie 5 months ago

Dear Li Chen, We are available for 1 room only on Hermes Cruise and unfortunately, it cannot accommodate 3 persons. Hence, please consider the suggestion we emailed you. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Xiaodong Li 5 months, 1 week ago

Do you have oysters at the lunch or dinner?

0 Answers (1) Reply

Answered by Annie 5 months, 1 week ago

Dear Xiaodong Li, Please help me to find the menu of the cruise we sent to your mail. Should you need further information, please do not hesitate to contact us! Best regards, Annie (Ms.)

Asked by Jharana 5 months, 2 weeks ago

Can you confirm if there are vegeterian meals provided for breakfast, lunch and dinner. We do not eat egg also.

0 Answers (1) Reply

Answered by Annie 5 months, 1 week ago

Dear Jharana, Yes, the cruise surely offers vegetarian meals thus please kindly not worry. Best regards, Annie (Ms.)

Asked by Rona Mapili 5 months, 3 weeks ago

Hi! Is there a shuttle bus from Sapa? Thanks

0 Answers (1) Reply

Answered by Annie 5 months, 2 weeks ago

Dear Rona Mapili, I am sorry that we do not offer a bus option from Sapa to Halong. You may find a local bus operator, or take a bus Sapa - Hanoi and then take the free shuttle bus Hanoi - Halong of Hermes Cruise. Best regards, Annie (Ms.)

Asked by Miss Hollie Cunningham 6 months, 1 week ago

Would it be possible to get eh shuttle bus back to Ninh Binh?

0 Answers (1) Reply

Answered by Mary 6 months, 1 week ago

Dear Miss Hollie Cunningham, We can arrange a shuttle bus from Halong to Ninh Binh for you. The cost is US$19/person/way. Regards, Mary

Asked by Rubin Lee 6 months, 2 weeks ago

I went to Halong Bay last year, and I want to take my wife and family there this year and stay there for one night. I would like to book a one-night trip from 11/29 to 11/30. A total of 4 people will sleep in 2 rooms. I have some questions to ask: I would like to confirm whether there will be a bus to the hotel in Hanoi to pick us up and back? Do I provide the expected pick-up and drop-off hotel address after placing the reservation? How much will such a trip cost in total? Can I just place an order directly on your website? Thank you! Please feel free to contact me anytime.

0 Answers (1) Reply

Answered by Cindy 6 months, 2 weeks ago

Rubin Lee, As I have checked, there is only 1 Senior Family Suite for 4 persons available on 29 Nov. I sent you an offer via email. Please check and let me know if you need more information. Regards, Cindy

Asked by Susan Wong 7 months ago

Can transport be arrange from Hanoi to Halong Bay, and for return Halong Bay to Ninh Binh?

0 Answers (1) Reply

Answered by Cindy 6 months, 4 weeks ago

Dear Susan Wong, Yes, we can arrange free bus from Hanoi to Halong for you and from Halong to Ninh Binh, the bus fee is USD 19/person. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Asked by Tzuying chen 7 months, 3 weeks ago

its includes ti top island if stay one night?

2 Answers (1) Reply

Answered by Cindy 7 months, 3 weeks ago

Dear Tzuying Chen, Yes, Hermes Cruise includes Titop island for a 1 night cruise. Should you have other questions, please do not hesitate to contact me. Best regards, Cindy

Asked by natalia r zonta 8 months, 3 weeks ago

Hi, Do you offer a shuttle bus from Halong Bay- Ninbin for an extra cost?

2 Answers (1) Reply

Answered by Cindy 8 months, 3 weeks ago

Dear Natalia, We can arrange bus from Halong to Ninh Binh for USD 19/person. Please let us know if you need more information. Best regards, Cindy

Asked by srikanth 9 months ago

it cruises only on halong nor lan ha??? Also does we have vegeatarian food options if yes can u share the menu

2 Answers (1) Reply

Answered by Cindy 9 months ago

Dear Srikanth, Please be advised the 2 day 1 night trip includes Halong Bay only but the 3 day 2 night trip includes both Halong Bay and Lan Ha Bay. You can find the menu of Hermes Cruise with vegetarian options from the email we sent you. Should you have other questions, please do not hesitate to contact me. Best regards, Cindy

Asked by Paul 10 months ago

Hi there Will u get sea sick during the cruise? Also if we choose not to do kayaking what will happen? Is there other methods of seeing the caves without kayaking Paul

2 Answers (1) Reply

Answered by Annie 10 months ago

Dear Paul, The water on the bay is actually very calm so normally people do not get seasick. Also, yes, if you do not kayak you can use a bamboo boat which is rowed by the locals to visit the caves, please kindly do not worry about it. Regards, Annie (Ms.)

Asked by Fabi 10 months ago

How much is it de transfer round trip Hanoi /Cruise/ Hanoi por 2 persons?

2 Answers (1) Reply

Answered by Annie 10 months ago

Dear Fabi, We now have a promotion of free shuttle bus for Hermes Cruise. If you have any other inquiries, please let me know. Best regards, Annie (Ms.)

Asked by Junie 10 months ago

Hi ! We have 1 child with us. Does room have one extra bed inside? thank you

2 Answers (1) Reply

Answered by Mary 10 months ago

Dear Junie, An extra bed can be set up in the room for a surcharge. Please share more details of your travel plan (travel date, number of guests, child's age) so we can assist you better. Regards, Mary

Asked by Mari 10 months, 1 week ago

Hi!we are planning to go halong bay from hotel in Hanoi and lanning to go back to hanoi airport. Is it possible to ask to pick us up and drop us off? is so, how much would it be? 3 person

2 Answers (1) Reply

Answered by Annie 10 months, 1 week ago

Dear Mari, Yes, we do offer transfer Hanoi - Halong - Hanoi airport. Please kindly consider 2 following options:

- Shuttle bus Hanoi - Halong - Hanoi center & connecting car to the airport: US$ 25 for 3 persons => You will reach the airport at around 15:30 - 16:30
- Shuttle bus Hanoi - Halong & private car Halong - Noi Bai Airport: US$ 110 for 3 persons => You will reach the airport at around 14:00 - 14:30

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Asked by Stacey 10 months, 2 weeks ago

Hi There, I just had a couple questions. My boyfriend and I were looking to do the 2 day/1 night cruise Oct 22 2024. We will be coming from Hanoi and then after the cruise are heading to Ninh Binh. I see the transfer is included, but is that just to/from to Hanoi? Or is it possible to have one way be to Ninh Binh? Also, I just wanted to confirm what the itinerary was, as I had checked this site, as well as the cruise’s own site and it seems that they don’t match up. Thank you so much for your help. Stacey

2 Answers (1) Reply

Answered by Annie 10 months, 2 weeks ago

Dear Stacey, For Hermes Cruise, we offer bus transfer from Halong to Ninh Binh at US$ 19/person. We have sent the detailed itinerary to your mail for your reference. Should you need further information, feel free to contact us. Regards, Annie (Ms.)

Asked by Issac 10 months, 3 weeks ago

Hi, may I know what the earliest time is to arrive the harbour on the second day? Is it possible for me to catch the flight VJ459 (HAN to PQC departing at 14:15pm)? This is very important to me and looking forward to your reply.

2 Answers (1) Reply

Answered by Bonnie 10 months, 3 weeks ago

Dear Issac, Thank you very much for asking. The disembarkation time at the pier will be at about 11:15-11:30am and if you use a private car to go straight to Hanoi Airport, you will only be able to reach the airport by 14:00. Please consider changing the flight to a later time or you can also use a private speedboat for early check-out (extra cost applicable). Best regards, Bonnie (Ms.)

Asked by Hayley E 11 months ago

Hi I'm wanting to go on this cruise but travel from Ninh Binh to Tuan Chau harbor. What time would I need to arrive at the harbour, please? We'd then take the free shuttle back to Hanoi Thanks a lot

2 Answers (1) Reply

Answered by Annie 11 months ago

Dear Hayley E, If you arrange the transfer on your own, please kindly present at the cruise pier at Tuan Chau Marina Cruise. For Hermes Cruise, the check-in time is 11:30am. Regards, Annie (Ms.)

Asked by Sulina Yee 11 months, 1 week ago

Hi, We are a party of two, I have a question for you. When will we return to Hanoi? We wanted to make sure we could catch our flight. Thanks

0 Answers (1) Reply

Answered by Mary 11 months, 1 week ago

Dear Sulina Yee, The time may depend on each cruise schedule. For Hermes cruise, you will disembark at Tuan Chau Harbor at around 11:30 am. If you book our transfer, you will return to Hanoi Old Quarter around 2:30pm. Regards, Mary

Asked by Jan 11 months, 2 weeks ago

Hello. Would love to know the menu for meals provided in the cruise. separately, will the free shuttle bus provided pick us up from our hotel/airbnb or is there a meeting place we have to go to? thanks!

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Answered by Annie 11 months, 2 weeks ago

Dear Jan, Thank you for your question. I have sent the menu to your mail. Please check it. The shuttle bus will pick you up at your hotel/airbnb if it is located in the Old Quarter. If it is outside of this area, please come to our office at 72 Hang Trong Street to join the bus. If you need further information, please let me know! Best regards, Annie (Ms.)

Asked by Amber B 11 months, 2 weeks ago

Hello, what time is pick up for the transfer to the marina?

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Answered by Mary 11 months, 2 weeks ago

Dear Amber B, The pick up time is between 8:15 - 8:45 am in Hanoi Old Quarter Area. Should you need more information, feel free to contact us. Regards, Mary

Asked by FOONG 11 months, 2 weeks ago

Would like to join the 3D2N cruise during October, wish to know does the itinerary include visiting the Halong Pearl farm?

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Answered by Annie 11 months, 2 weeks ago

Dear Foong, I am sorry that the itinerary does not include pearl farm. You will visit Luon Cave, Titov Island, Dark - Bright Cave, Ba Trai Dao Beach, and Sung Sot Cave. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by David 1 year ago

Hi, I have 2 adults and an 11yr old child. Thinking of booking one of your junior/senior suite with a double bed. Is it possible to arrange an extra bed in the room? If so, is there any additional cost? Also, I notice you have free transfer from hotel in the old quarter area. What if I am not staying in the area? Is there a pickup point in the old quarter area which we can travel to in the morning to get pick up? thanks

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Answered by Annie 1 year ago

Dear David, For your family of 2 adults and 1 child of 11 y/o, please kindly consider the Junior Suite Triple or Senior Suite Triple (double/twin & single bed) for the most convenience. For the shuttle bus, you can come to our office at 72 Hang Trong Street to take it. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Ann 1 year ago

Hi just checking if 2D1N tour on 4/30-5/1 still available? We have 2 people and need a round trip shuttle to Henoi. Thank you

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Answered by Annie 1 year ago

Dear Ann, Thank you for your email. I am sorry that Essence Cruise is fully booked on your travel date so can you consider Hermes Cruise? It costs US$ 370/Junior Suite cabin with free shuttle bus round trip. Please consider and let me know if you want to book it? Best regards, Annie (Ms.)

Asked by Ting 1 year, 1 month ago

If the cruise is not able to depart due to bad weather, will you provide fully refund?

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Answered by Annie 1 year, 1 month ago

Dear Ting, Please note that in case of bad weather and the cruise is not allowed to sail (the decision is made by Halongbay Board Management), please kindly find our refund policy as follows:

1/ If the tour is cancelled in advance with prior notice, full refund will be made.
2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case).

Please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Asked by HE YUN JUI 1 year, 1 month ago

Hi, we are two couples with a total of 4 people. We would like to stay for 2 days and 1 night on 6/5. I have some questions. 1. We want to go to Halong Bay on June 4 to experience the Queen Cable Car and Ferris Wheel. Can we use the Hanoi-Halong Bay shuttle bus in advance? 2. Is there any accommodation close to the boating location on 6/4? 3.6/5 Are there connecting rooms?

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Answered by Annie 1 year, 1 month ago

Dear He Yun Jui, Thank you for your email. The cruise organizer can arrange to arrange the bus for you one day earlier, however, please note that they will drop you off at the cruise pier and you will have to take a taxi to your hotel. You can book hotels in Tuan Chau Marina which is close to the waiting lounge, or a hotel in Bai Chay area, which is around 20-minute drive. As I have checked, the Junior Suite connecting rooms are still available and our offer is US$ 740 for 2 Junior Suite cabins with free shuttle service. Please consider and let me know soon if you want to book it. Best regards, Annie (Ms.)

Asked by Bill 1 year, 1 month ago

Hi there, I would like to know that are all Junior Suite connecting room style? Is it possible to book a Junior Suite without a connecting door(room)?

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Answered by Bonnie 1 year, 1 month ago

Dear Bill, If you book a Junior Suite, it will not be a connecting room. Should you need further information, feel fee to ask us. Regards, Bonnie (Ms).

Asked by Melanie Hosgen 1 year, 1 month ago

We are a family of 4. Do you have connecting rooms available for 2d/1n cruise on 8 July 2024? Thank you

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Answered by Nelly 1 year, 1 month ago

Dear Melanie Hosgen, I have checked and found Hermes Cruise is still available on your trip date. The cost is $740/ 2 connecting Junior Suite and shuttle bus round trip for 4 guests. I have sent you an email with further assistance for the booking process. Should you need more information, please do not hesitate to ask in advance. Regards, Nelly (Ms.)

Asked by wanhang 1 year, 2 months ago

Hi! We want to use the shuttle bus Hanoi - Halong one way, and private car Halong - Noi Bai airport directly. How much for 3 adults? Besides, I have a flight to catch at 6pm. Is it possible for me to catch the flight if I book the 2-day cruise?

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Answered by Annie 1 year, 2 months ago

Dear Wanhang, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. If your flight is at 18:00, I recommend you take the free bus round trip and then we will arrange you a connecting car to the airport. It costs US$ 25 for 3 of you only and you can reach the airport at around 15:30 - 16:00. Regarding your question about Ambassador Cruise, the Deluxe Triple cabin will have one extra bed for 3 persons. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Sue 1 year, 2 months ago

Hello, We are a family of 3 travelling on Aug 4-5. What room type/price are available? Does it include transfers from Hanoi? I heard that Ha Long Bay tourist attractions are pretty crowded. Does Hermes Cruise make a point to avoid the crowds (arriving before or after other cruises' tourists)? Thanks for your help.

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Answered by Annie 1 year, 2 months ago

Dear Sue, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. For your family of 3, you can consider Junior Suite Triple at US$ 555/cabin or Senior Suite Triple at US$ 600/cabin with free shuttle bus round trip. I am sorry that the cruises will have similar itinerary, like time for meals and time for activities thus I am afraid that they will have the same time for activities. If you want a less touristy route, maybe you can consider cruise to Lan Ha Bay. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Lin 1 year, 2 months ago

hi, we saw there is "triple junior/senior room" for three people on 18th Jan on Hermes Cruise website, but not show up here. Is "triple junior/senior room" available here ? If it's available, what's the price for 2 day one night trip (check in on 18th Jan)? Also, is the price include transfer fee? Thank you.

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Answered by Cindy 1 year, 2 months ago

Dear Lin, Thank you for your email! We are so happy to hear from you! As I have checked, the triple junior suite on Hermes Cruise is still available for 18 - 19 Jan. Its cost is USD 550 for 3 persons including transfer Hanoi - Halong - Hanoi. Do you want to book it now? Best regards, Cindy

Asked by Leo Hoo 1 year, 2 months ago

Hi Good Day. I have several of questions to confirm: 1. i read through the itinerary schedule, but i did not see the kayaking session for both days itinerary, may i know is that kayaking is included? and is that the kayaking fee already includes in the package? 2. is that the shutte bus from hanoi old quarter to halong to and fro are free? i saw your replied comment is free, to double confirm. 3. my girl friend is vietnamese and she is currently at HANOI, any office can she visit in order to book the slot instead of online? and will the price be more cheaper than booking online? thanks.

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Answered by Annie 1 year, 2 months ago

Dear Leo Hoo, Thank you for contacting us. Please kindly find our answers to your questions as follows: (1) For kayaking, I confirm that the itinerary has kayaking and it is included in the price. (2) For shuttle bus, we currently offer a free shuttle bus round trip for Hermes Cruise. It is our special offer for this period only. (3) For the office location, our office is at 72 Hang Trong Street and you can surely come to our office to book the tour. However, the price will be the same. I also receive another request from you for the Amanda Cruise, please note that the shuttle bus of Amanda Cruise is not free. It is US$ 20/person/round trip. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Michelle Chan 1 year, 2 months ago

Hi We are a family of three. Is there a triple sharing cabin or 2 connecting cabins? We are looking at 2D 1N tour on 8-9 Dec23.

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Answered by Cindy 1 year, 2 months ago

Dear Michelle, Thank you for your email! We are so happy to hear from you! As I have checked, Hermes cruise has a triple senior suite cabin available for 3 persons on 8 - 9 Dec. Its price is USD 600 for 3 persons including bus round trip from Hanoi + kayaking. Do you want to book it now? Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy

Asked by Joanna 1 year, 2 months ago

We are interested in a 3 days/2nights cruise, starting on 27th Nov, however I would like to ask about the transfer, is it possible to be picked us from Ninh Binh? The info reads that the transfer HN-HL-HN is includes, We need to come from Ninh Binh, but get back to HN. Will it be free of charge as well?

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Answered by Annie 1 year, 2 months ago

Dear Joanna, Thank you for your question. I am sorry that we offer shuttle bus Hanoi - Halong - Hanoi only. If you need a transfer from Ninh Binh, we offer shuttle bus at US$ 19/person/way. Do you want to book it? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by FANG 1 year, 2 months ago

Hi, We have 4 people. Is there’re any 2 connecting rooms with 2 single bed in each room? Thank you!

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Answered by Annie 1 year, 2 months ago

Dear Fang, Thank you for your question. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, Hermes Cruise does offer 2 connecting rooms with 2 single beds in each room. May I know your travel date in order for me to check the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Muse 1 year, 2 months ago

Hi, I would like to check if the price indicated in this website includes the tour and transfer. If we have 3 pax, are we able to stay in a room together or at least a connecting room? Thank you.

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Answered by Annie 1 year, 2 months ago

Dear Muse, Thank you for your question. We now have the offer of free shuttle bus Hanoi - Halong - Hanoi for Hermes Cruise thus the cost on our website include tour and transfer already. Yes, Hermes Cruise offers either connecting rooms or a triple room for 3 persons. You can consider the triple room to save cost. May I know of your travel date so that I can assist you in checking the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Christina 1 year, 2 months ago

Do you provide private transfer for group of 10 adults?

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Answered by Nelly 1 year, 2 months ago

Dear Christina, Thank you for your questions. We can surely help arrange private transfers for your group for Hermes Cruise. The double bed size is 1.8m x 2m for Junior Suite and Senior Suite, and is 2m x 2.2m for Royal Suite and President Suite on this cruise. May we have your preferred travel date, trip length (2D1N or 3D2N) and number of guests/cabins so we can send you our best offer for cruise and transfers? We look forward to hearing from you soon. Best regards, Nelly (Ms.)

Asked by phoebe 1 year, 2 months ago

Hello, there are some questions I would like to ask: (1) Is the price US$320 including bus round trip from Hanoi to Halong? (2) If the weather is bad so the cruise cannot sail, how many days earlier will you inform me? Look forward to hearing from you, thanks!

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