My Viewed Cruises
What Our Guests Say
Hermes Cruise
Departure Port: Block 20, Tuan Chau Marina, Halong, Quang NinhExcellent Based on 10 reviews
We celebrated our honeymoon on Hermes Cruise and it was an unforgettable time. The service by Tomm...
About Hermes Cruise
4 things that we love most about Hermes Cruise
- All cabins with private balcony and jacuzzi tub
- Two outdoor pools
- Triple and connecting rooms
- Modern facilities and services
Full Itinerary
Get picked up at your hotel in Hanoi Old Quarter area (surcharge) and start a 2.5-hour drive to Tuan Chau harbor. Embark on the boat and check in your cabin.
AfternoonSavor a hearty lunch while Hermes Cruise sets sail to Halong Bay. The ship puts anchor at a Pearl Farm village and you can participate in kayaking and visit the village. Later, progress to Titop Island for swimming and hiking. You can immerse in the seawater, relax on the sandy beach, or climb up over 400 steps to reach the peak and watch the panoramic view of Halong. Then, back to the vessel, enjoy Sun Set party, or book a massage service to pamper yourself. Those who are in love with Vietnamese cuisine cannot miss a cooking demonstration with the most traditional dish called spring rolls.
EveningEnjoy set menu dinner in a luxurious and intimate space of the restaurant. After that, your free time can give squid fishing a try or order some drinks and socialize with other passengers.
Last updated 09:49 Thursday 13 Apr 2023
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
- Check in on board: 12:00pm
- Check out: 11:30am
- Return Hanoi: 3:00pm
- The FOC rate for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 5 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 5-11 will pay extra charge 75% of adult rate.
- Children 11 and above must pay full fare as adult.
- Peak season surcharge: Surcharge $50/adult and $40/child for Gala dinner applies if guests stay on board on December 24th and/or December 31st 2023
- On the second day you will travel on day boat and do not have access to mother boat and your cabin until later in the afternoon.
- Transfer
- Beverages
- VAT tax
- Personal expenses
- Holiday surcharge
- Tips and other personal expenses
- All services and items not mentioned specifically in the list above
- Full furnished deluxe en-suite cabin with A/C, hot water, snack
- English Speaking Guide
- Welcome drink, cold handkerchief
- All meals on board
- Cooking demonstration
- Tai Chi Session
- Entrance and sightseeing fees
- Kayaking
- Fishing equipment, movie, exciting games
- Fruits and local green tea (in sunset party)
- 2 bottles of mineral water in rooms
- On board insurance
Asked by Michelle Chan | Nov. 13, 2023 05:30
Hi We are a family of three. Is there a triple sharing cabin or 2 connecting cabins? We are looking at 2D 1N tour on 8-9 Dec23.
Answered by Cindy | Nov. 13, 2023 05:31
Dear Michelle, Thank you for your email! We are so happy to hear from you! As I have checked, Hermes cruise has a triple senior suite cabin available for 3 persons on 8 - 9 Dec. Its price is USD 600 for 3 persons including bus round trip from Hanoi + kayaking. Do you want to book it now? Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
Asked by FANG | Oct. 17, 2023 02:15
Hi, We have 4 people. Is there’re any 2 connecting rooms with 2 single bed in each room? Thank you!
Answered by Annie | Oct. 17, 2023 02:15
Dear Fang, Thank you for your question. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, Hermes Cruise does offer 2 connecting rooms with 2 single beds in each room. May I know your travel date in order for me to check the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Joanna | Oct. 17, 2023 02:04
We are interested in a 3 days/2nights cruise, starting on 27th Nov, however I would like to ask about the transfer, is it possible to be picked us from Ninh Binh? The info reads that the transfer HN-HL-HN is includes, We need to come from Ninh Binh, but get back to HN. Will it be free of charge as well?
Answered by Annie | Oct. 17, 2023 02:04
Dear Joanna, Thank you for your question. I am sorry that we offer shuttle bus Hanoi - Halong - Hanoi only. If you need a transfer from Ninh Binh, we offer shuttle bus at US$ 19/person/way. Do you want to book it? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Muse | Oct. 10, 2023 09:48
Hi, I would like to check if the price indicated in this website includes the tour and transfer. If we have 3 pax, are we able to stay in a room together or at least a connecting room? Thank you.
Answered by Annie | Oct. 10, 2023 09:48
Dear Muse, Thank you for your question. We now have the offer of free shuttle bus Hanoi - Halong - Hanoi for Hermes Cruise thus the cost on our website include tour and transfer already. Yes, Hermes Cruise offers either connecting rooms or a triple room for 3 persons. You can consider the triple room to save cost. May I know of your travel date so that I can assist you in checking the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Christina | Oct. 06, 2023 09:34
Do you provide private transfer for group of 10 adults?
Answered by Nelly | Oct. 06, 2023 09:34
Dear Christina, Thank you for your questions. We can surely help arrange private transfers for your group for Hermes Cruise. The double bed size is 1.8m x 2m for Junior Suite and Senior Suite, and is 2m x 2.2m for Royal Suite and President Suite on this cruise. May we have your preferred travel date, trip length (2D1N or 3D2N) and number of guests/cabins so we can send you our best offer for cruise and transfers? We look forward to hearing from you soon. Best regards, Nelly (Ms.)
Asked by Christina | Oct. 06, 2023 09:34
Is your double bed Queen size or King size?
Asked by phoebe | Sep. 19, 2023 08:55
Hello, there are some questions I would like to ask: (1) Is the price US$320 including bus round trip from Hanoi to Halong? (2) If the weather is bad so the cruise cannot sail, how many days earlier will you inform me? Look forward to hearing from you, thanks!
Answered by Lily | Sep. 19, 2023 08:55
Dear Phoebe, Thank you for your questions! We are very happy to hear from you! (1) The price rates shown on our website do not include the transfer service. For Hermes Cruise, the shuttle bus round trip Hanoi - Halong - Hanoi is USD 30/ person. (2) In case of cancellation due to bad weather, we will inform you as soon as we receive the notification from the Management Board of Halong Bay. However, these cancellations are very rare, so kindly no worries! Best regards, Lily
Asked by Krishna Chaitanya | Sep. 18, 2023 09:26
Hello team, I would like to travel with Hermes Cruise during end of October 2023. This is for 2 people. I have a query - We would be in Ninh Binh. So, do you arrange free Shuttle Ninh Binh to Halong Bay to Hanoi. Please confirm if you provide this pick-up service. Thanks
Answered by Lily | Sep. 18, 2023 09:27
Dear Krishna, Thank you for contacting us! We are very happy to hear from you! As per your request, we can surely arrange the transfer options for you as below: (1) Ninh Binh - Halong: limousine bus USD 22/ person; (2) Halong - Hanoi: shuttle bus USD 15/ person. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Katherine | Sep. 05, 2023 08:39
Hello, do you do transfers from the Haiphong area? Thank you
Answered by Lily | Sep. 05, 2023 08:39
Dear Katherine, Thank you for your question! Yes, we can arrange pick-up from Hai Phong to Halong for you. The private car Hai Phong - Halong is USD 45/ one way/ car for 2 persons. May I also know your trip dates and how many people will travel so we can check availability for you? Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by van | Aug. 23, 2023 09:07
Hi, We would like to book 29-31 Dec 2023. I have the following questions: (1) what temperature do you heat the swimming pool to in December? I would like to know if it is lukewarm or hot like a jacuzzi; (2) I can't see in the itinerary but do you visit or go pass floating villages?; (3) If we check in on 29 Dec, do we need to pay the peak season surcharge as we will not be there for the gala dinner?
Answered by Lily | Aug. 23, 2023 09:08
Dear Van, Thank you for contacting us! I would like to answer your questions as follows: (1) In winter, the swimming pools will be heated to lukewarm; (2) The cruise will visit Pearl Farm village only, I hope it is okay for you; (3) If you check in on board on 29 December for a 3D2N tour, you do not have to pay a surcharge. I hope the information is helpful to you. Should you need any assistance, please do not hesitate to contact us! Best regards, Lily
Asked by RayChui | Aug. 17, 2023 08:27
Hi,I am planning to book this package for 20 Oct for 3D2N. I will stay in The Oriental Jade Hotel & Spa. Can the pick-up be done from Oriental Jade?
Answered by Lily | Aug. 17, 2023 08:27
Dear RayChui, Thank you for your question! Yes, we can surely provide pick-up and drop-off at your hotel, so kindly no worries! And for Hermes Cruise, the shuttle bus Hanoi - Halong - Hanoi is free. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by mandy | Aug. 07, 2023 09:14
hey I am looking to book president suite, is there a private outdoor pool with this room as shown in pictures??
Asked by IWANAGA SHIHO | Jul. 28, 2023 09:08
Hello. Can I make a reservation even if I haven't decided on a hotel yet?
Answered by Lily | Jul. 28, 2023 09:09
Dear Iwanaga, Thank you for your inquiry and we are very happy to hear from you! Yes, you can surely make a reservation now and update the hotel information later, so please no worries. As the shuttle bus only picks up and drops off clients in the Hanoi Old Quarter, please book your hotel in this area. We look forward to hearing from you soon! Best regards, Lily
Asked by Ram | Jul. 21, 2023 09:09
Hi,I am planning to book this package for 22nd July. But, I am staying in Sheraton. We are couple traveller. Can the pick-up be done from Sheraton or else it will be difficult to come to old quarters in the morning with the luggage?
Answered by Lily | Jul. 21, 2023 09:10
Dear Ram, Thank you for your question and we are very happy to hear from you! Yes, our shuttle bus can pick you up in Sheraton for the cruise, so please no worries. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Vincent Ng | Jul. 17, 2023 09:12
Hello, May I know where is pickup point in old Quarter, Hanoi? Transportation transfer to Holang bay is included? Plan to reserve on Oct 2023. Thank you.
Answered by Lily | Jul. 17, 2023 09:14
Dear Vincent, Thank you so much for contacting us! Currently, we offer FREE shuttle bus Hanoi - Halong - Hanoi for Hermes Cruise. The bus will pick you up at your hotel located in the Hanoi Old Quarter, so please no worries! Should you have any questions, please feel free to contact us! Best regards, Lily
Asked by Johnson L | Jul. 11, 2023 08:58
Hi, can i check, does the package include Hanoi round trip transfer? I have noted that the Transfer is under your exclusion.
Answered by Lily | Jul. 11, 2023 08:58
Dear Johnson, Thank you for contacting us and we are so happy to hear from you! Please be noted that for Hermes Cruise, the shuttle bus transfer round trip Hanoi - Halong - Hanoi is FREE at the moment, so please no worries. Please do not hesitate to ask if you have any questions! Best regards, Lily
Asked by Lyndie Arkell | Jun. 29, 2023 03:27
Do you have wireless internet access and is it reliable? Thank you for answering promptly because I want to book asap
Answered by Lily | Jun. 30, 2023 10:19
Dear Lyndie, Thank you so much for contacting us and we are very happy to hear from you! Please be advised that all cruises provide free wifi but the connection can be unstable when the ship moves. I look forward to hearing from you soon! Best regards, Lily
Asked by Davina Ma | Jun. 24, 2023 09:20
Hello, we are planning to catch a flight at the Hanoi Airport the same day that we return from the cruise. (1) I'm wondering what time I should book the flight based on the schedule you have us returning to Hanoi? (2) My understanding is the shuttle is free right now? Thanks!
Answered by Lily | Jun. 24, 2023 09:21
Dear Davina, Thank you so much for contacting us and we are so happy to hear from you! (1) According to the itinerary, you will reach Hanoi between 2:30-3:00pm. And please be noted that our bus can only drop off in Hanoi Old Quarter. If you want to book a flight after the cruise trip, please book one after 5:30pm to avoid rushing between places. OR you can also fly from Hai Phong which is closer to Halong Bay. (2) At the moment, the shuttle bus round trip Hanoi - Halong - Hanoi is free. Should you have any other questions, please feel free to contact us! Best regards, Lily
Answered by Lily | Jun. 16, 2023 04:03
Dear Yanbei, Thank you for your inquiry! For Hermes Cruise, yes, the shuttle bus round trip Hanoi - Halong - Hanoi is free of charge. Please share with us your travel dates and how many people will travel so we can check availability for you! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Ellen | Jun. 16, 2023 09:41
Hello, I am considering book a Junior Suite on 23 June for a 2 day trip, there are some questions I would like to ask: (1) Is the price US$320 including bus round trip from Hanoi to Ha Long bay? (2) If the weather is bad so the cruise can not sail, how many days earlier will you inform me? Look forward to hearing from you, thanks!
Answered by Lily | Jun. 16, 2023 09:43
Dear Ellen, Thank you for your inquiries and we are so happy to hear from you! I would like to answer your questions as follows: (1) For Hermes Cruise, the shuttle bus round trip Hanoi - Halong - Hanoi is free. (2) In case of bad weather, we will inform you as soon as possible about the sailing. Please find our cancellation policy in case of bad weather that the cruises are not allowed to sail as follows. It is applied for all cruises: (+) If the tour is canceled in advance with prior notice, a full refund will be made. (+) If the tour is canceled midway through, you will be charged for service already used (such as breakfast, or shuttle bus, whichever applies in specific cases). Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
Asked by Ankita Rohatgi | Jun. 06, 2023 08:20
We are a couple looking to book HERMES CRUISES for 10 June'23. I have some questions: (1) Is there any restriction on luggage? I will have my entire luggage for 10 days with me; (2) Is there provision for snorkeling? If yes, what are the charges?; (3) I am a vegetarian. What food options will be available for me; (4) 4. Since we'll be celebrating a birthday, is there any provision for cake or some celebration? (5) Can you please contact me to offer the best rate.
Answered by Cindy | Jun. 06, 2023 08:21
Dear Ankita, Thank you for your questions! We are so happy to hear from you! Please see answers as follows: (1) No, there is no restriction on luggage. You can bring all the luggage with you and store it in the cabin; (2) No, snorkeling is not available in Halong Bay; (3) The cruise can accommodate vegetarian requirements; (4) The cruise will offer a free cake if your birthday is the same with the cruise's date. Other than that, you will pay an extra charge to have it; (5) Our best rate is public on our website already for USD 320/junior suite cabin for 2 persons including bus round trip. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Asked by antoine van | Jun. 01, 2023 08:53
how much is the round trip fare from Hanoi?
Answered by Linh | Jun. 01, 2023 08:54
Dear Antoine, Thank you for your question! For a 2-day trip, here are fares of a round trip Hanoi - Halong - Hanoi transfer: Shuttle bus: $25/ person. Private sedan car: $165/car - Max. 2 adults + 1 child. Private MPV: $180/car - Max. 4 adults. For a 3-day trip, the prices are as follows: Shuttle bus: $25/ person. Private sedan car: $195/car - Max. 2 adults + 1 child. Private MPV: $205/car - Max. 4 adults. Can you share with us your travel dates and the number of people traveling with you so we can check availability for you? If you have any questions, please do not hesitate to contact us! Best regards, Linh
10 Customer reviews for Hermes Cruise
Excellent
Based on 10 reviews
| Cruise quality |
|
9.7 |
| Food/Drink |
|
9.7 |
| Cabin quality |
|
9.8 |
| Staff quality |
|
9.9 |
| Entertainment |
|
9.5 |
| Outstanding: | 5 |
| Excellent: | 4 |
| Very good: | 1 |
| Mature couples: | 2 |
| Family with children: | 4 |
| Groups of friends: | 1 |
| Young couples: | 3 |
Comments are provided by customers who have previously taken this cruise trip
-
Sandra Australia 10-07-2023
Outstanding
We celebrated our honeymoon on Hermes Cruise and it was an unforgettable time. The service by Tommy and his team was superb. We will come back. Thanks a lot.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Rosana DeRobles US 05-07-2023
Outstanding
A family-friendly cruise! We traveled with 2 little girls and every crew was super friendly and helpful. They took care of our meals and made sure we felt comfortable and enjoyed every activity. The set menu diner was 10 out of 10!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
John Henry Canada 15-06-2023
Outstanding
The manager Tom and the whole team did a great job. They were welcoming and hospitable. The tour guide was very kind and informative. Our family had a memorable time. Thank you very much!Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Kelly US 12-06-2023
Excellent
The boat is luxurious and nicely decorated. We booked 2 Junior Suites on the lower deck but the view was amazing. Food was abundant and all included. Drinks were charged. The excursions were great yet a bit rushed. Recommend everyone to book 2 nights.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Maria Netherlands 03-06-2023
Outstanding
What an experience!! Hermes Cruise provides a bunch of activities and good food. The staff provided great hospitality. We stayed for 2 nights and had a day boat trip to isolated areas which was amazing. Would suggest Hermes Cruise to my friends. Thank you!Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Mathew US 22-05-2023
Very good
Activities were varied and the view was amazing, although there were quite a lot of people during the excursions. The ship was well maintained. Food was average and needed more options for vegetarians. Wifi was weak.Cruise quality 9 Food/Drink 8 Cabin quality 9 Staff quality 9 Entertainment 8
You may also like
