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Orchid Classic Cruise Tours
Orchid Classic Cruise 2 days
$175/ppOrchid Classic Cruise 3 days
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Orchid Classic Cruise
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Availability ( View price calendar )
- 2 Days/1 Night
- 3 Days/2 Nights
| Child Age | Cruise Fares |
|---|---|
| 0-3 Years old | Free |
| 04-11 Years old | 75% Adult fares |
| 12 Years old and up | Full Adult fares |
| Room Types | Max | Rates (per room) |
|---|---|---|
Suite Balcony (2 pax)Room with balcony
Extra beds available:
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+
Max adults: 2
Max children: 1 (up to 12 years of age) |
Choose dates to show prices |
Premium suite balconyRoom with balcony
Extra beds available:
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+
Max adults: 2
Max children: 1 (up to 12 years of age) |
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Orchid Exclusive SuiteRoom with balcony
Extra beds available:
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+
Max adults: 2
Max children: 1 (up to 12 years of age) |
|
Family Suite (3 pax)Room with balcony
Extra beds available:
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+
Max adults: 3
Max children: 1 (up to 12 years of age) |
|
Suite Balcony (3 pax)Room with balcony
Extra beds available:
Show more
|
+
Max adults: 3
Max children: 1 (up to 12 years of age) |
|
Family Suite (4 pax)Room with balcony
Extra beds available:
Show more
|
+
Max adults: 4
Max children: 2 (up to 12 years of age) |
About Orchid Classic Cruise
Launched in November 2016, Orchid Cruise employs state of the art design with a second-to-none cruise routing. Going beyond the ordinary itinerary, Orchid will take you through the best and most hidden part of Halong Bay: it starts from Tuan Chau Pier and crosses Halong Bay and cruises to Lan Ha Bay.
With only 14 luxurious cabins on board with lowest size from 36 sqm, the cruise will promise the best trip you can take in Halong Bay. All cabins in Orchid Cruise provide full ocean view and private balcony to let you enjoy the magnificent seascape of Halong Bay. There are 5 choices of room types, namely, Suite with Balcony, Family Suite with Balcony, Premium Suite with Balcony, Family Premium Suite with Balcony, and Orchid Exclusive Suite - each with its own advantage and fitted for a specific group of travelers. All cabins in Orchid Cruise are fully equipped with advanced amenities to ensure the maximum comfort and satisfaction of customers.
Besides luxury private cabin, public amenities on Orchid Cruise are also unparalleled: beauty spa services, theme party on request, pick up services by Limousine car, luxury bar and restaurant, gym room, and so forth. A great deal of thrilling activities like kayaking, sunbathing, squid fishing, discovering amazing grotto and island, cooking lesson, etc. are awaiting you on Orchid trip.
- Outdoor pool
- Wifi
- Jacuzzi pool
- Spa & massage
- Bar
- Restaurant
5 things that we love most about Orchid Classic Cruise
- Exclusive departure port - only 2.5 hours from Hanoi
- Unique routing
- Extremely spacious cabin (36-72sqm)
- Luxury decoration
- All cabins have balcony and bathtub
Cruise itinerary
- 2 Days/1 Night
- 3 Days/2 Nights
Get picked up from your hotel (in or near Hanoi Old Quarter and not included in cabin price). Pick up time is between 8:30 - 9:00 am. Follow the newest highway connecting Hanoi and Ha Long. The road trip takes around 2.5 hours.
Upon arrival at Tuan Chau Marina, passengers will be welcomed by hospitable staff at Orchid Cruise’s lounge. After enjoying a special cup of tea, around 12.15pm, Orchid tender will transfer tourists to the main boat Orchid Cruise.
Afternoon::After check-in onboard, you will receive cruise briefing and safety instructions. Lunch will be served in the luxury restaurant on board - as you savor the exquisite Vietnamese and international cuisines, the cruise will slowly head pass beautiful islets in Halong Bay such as Da Chong, Con Vit, and Gia Luan.
Stop at Dark-Bright Cave to kayak and admire the serene beauty of the bay. If weather permits, another option is to visit Ba Trai Dao Beach - one of the most beautiful beaches in Lan Ha Bay. You can unwind on the sandy beach, kayak, and swim in the crystal-clear water.
Later return to our cruise to watch the amazing sunset over the Gulf of Tonkin. Cooking demonstration will be held on board, or enjoy our happy hour (buy 1 get 1) at our Bar.
Evening:Around 7:15pm, dinner will be served. Then, you can take a rest in your own room after a long day of interesting activities, enjoy the seascapes of the Bay at night or if you are into socializing, take a climb up on the top deck, try squid fishing, or watch a movie in the restaurant.
- Meals included: Lunch, Dinner
Early risers can enjoy the spectacular beauty of Halong Bay in the early morning and take part in Tai Chi class. After breakfast, tourists will visit Trung Trang Cave - an untouched cave nestled in the forested mountain on Cat Ba Island. Back on Orchid Cruise for check-out schedule from 9:45 - 10:00 am. A delightful brunch will be catered. Around 11:30am, the cruise returns to Tuan Chau Marina, tourists disembark and say goodbye to the cruise.
- Meals included: Breakfast, Brunch
Get picked up from your hotel (in or near Hanoi Old Quarter and not included in cabin price). Pick up time is between 8:30 - 9:00 am. Follow the newest highway connecting Hanoi and Ha Long. The road trip takes around 2.5 hours.
Upon arrival at Tuan Chau Marina, passengers will be welcomed by hospitable staff at Orchid Cruise’s lounge. After enjoying a special cup of tea, around 12.15pm, Orchid tender will transfer tourists to the main boat Orchid Cruise.
Afternoon:After check-in onboard, you will receive cruise briefing and safety instructions. Lunch will be served in the luxury restaurant on board - as you savor the exquisite Vietnamese and international cuisines, the cruise will slowly head pass beautiful islets in Halong Bay such as Da Chong, Con Vit, and Gia Luan.
Stop at Dark-Bright Cave to kayak and admire the serene beauty of the bay. If weather permits, another option is to visit Ba Trai Dao Beach - one of the most beautiful beaches in Lan Ha Bay. You can unwind on the sandy beach, kayak, and swim in the crystal-clear water.
Later return to our cruise to watch the amazing sunset over the Gulf of Tonkin. Cooking demonstration will be held on board, or enjoy our happy hour at our Bar.
Evening:Around 7:15pm, dinner will be served. Then, you can take a rest in your own room after a long day of interesting activities, enjoy the seascape of the Bay at night or if you are into socializing, take a climb up on the top deck, try squid fishing, or watch a movie in the restaurant.
- Meals included: Lunch, Dinner
Only early birds can enjoy the splendid beauty of Lan Ha Bay at sunrise and participate in Tai Chi lesson. After enjoying breakfast, passengers will move to smaller boats which will take you to visit Viet Hai Fishing Village. You will cycle along the village (or use an electric car) to explore the daily life of its fishermen. At 12:00am, lunch will be served.
Afternoon:In the afternoon, Orchid Cruise will bring tourists to Ba Men Temple - an untouched area for kayaking or relaxing on the beach. At 4:00pm, passengers will return to the main boat for resting and enjoying the seascape.
Evening:Dinner will be served around 7:15pm. After that, tourists can enjoy their free time onboard: admiring Halong Bay beauty on the sundeck, sipping a drink and making new friends at the cruise’s luxury bar, watching a movie, or trying squid fishing with staff.
- Meals included: Breakfast, Lunch, Dinner
Early risers can enjoy the spectacular beauty of Halong Bay in the early morning and take part in Tai Chi class. After breakfast, tourists will visit Trung Trang Cave - an untouched cave nestled in the forested mountain on Cat Ba Island. Back on Orchid Cruise for check-out schedule from 9:45 - 10:00 am. A delightful brunch will be catered. Around 11:30am, the cruise returns to Tuan Chau Marina, tourists disembark and say goodbye to the cruise.
- Meals included: Breakfast, Brunch
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
Cruise inclusions & options
- More than 30 days prior to check-in: free of charge
- From 30 to 11 days prior to check-in: 15% of total rates
- From 10 to 7 days prior to check in: 30% of total rates.
- Less than 7 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
- Check in on board: 12:10pm
- Check out: 11:35am
- Return Hanoi: 2:30pm
- The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 4-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Peak season surcharge : Surcharge $45/person for Gala dinner applies if guests stay on board on December 24th and/or December 31st 2024 and Lunar New Year 2025 (28, 29, 30, 31/1/2025)
- Shuttle bus: $40/ adult and $30/ child round trip. Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- On the second day you will travel on day boat and do not have access to mother boat and your cabin until later in the afternoon.
- Transfer from Hanoi to Cruise Pier and back - can be booked online
- Airfares, and Hotel Accommodation
- Drinks and other personal expenses
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals on board during cruise program
- Tai Chi Session
- Cooking Class
- Insurance
Questions & Answers (694)
Ask a questionJust a quick question. On booking it says Free Airport pick up available, but on the checkout page, it says "Pick up from Hanoi Old Quarter", so I am little confused, could you please confirm if I would be picked up from airport or not?
Dear Deval, I wish to advise you that we are offering one way Free Airport - Hanoi hotel or from Hanoi hotel to the Airport. However, for the cruise trip, we also are offering the sharing bus/ private car mode pick up from Hanoi hotel - Cruise and vice versa. With this transportation you require, (depend on your requirement) it'll cause extra fee. Kind regards, Phoebe
Hi! I am trying to book 2 rooms for 3 people with the summer promotion, and it is showing me the total is $340. Is this correct? Also how much is roundtrip transfer between Hanoi and Ha Long Bay? Thank you!
Dear Sylvia, The Suite balcony cabin with 1 extra bed for 3 people costs: $510/cabin and $35/person for shuttle bus round trip. Please let me know if you would like to go ahead with this cabin so we can arrange the booking for you. Best regards, Hallie
Request drop-off at Noi Bai Airport. Is that possible? Thank you.
Dear Mr. David Compton, We can arrange a drop-off at Noi Bai Airport following your cruise. While our standard drop-off point is in the Old Quarter, we are happy to provide a complimentary airport transfer as part of our summer promotion, if you prefer to head directly to the airport. Should you have any further questions or special requests, please don’t hesitate to reach out. Yours Sincerely, Iris
Hi, is it possible to be dropped off to Tam Coc after the cruise?
Dear Emma, I am pleased to confirm that we can arrange a transfer for you to Tam Coc, Ninh Ninh after the cruise. You may choose between a shuttle bus service at 18 USD per person or a private transfer, depending on your preference. Yours sincerely, Iris
I'm curious about the food options for your cruise for the different meals. Can you send me a reference menu for breakfast/lunch/dinner if thats something you can provide with vegetarian options as well. Thank you
Dear Anivridh, Thank you for your interest in our Orchid Cruise! We have emailed you the sample menu for your reference. They include a variety of options, with clearly marked vegetarian choices. We hope this helps with your planning. Please let us know if you have any other questions. Best regards, Iris
Could you offer dietary requirements for vegetarian . Specify “no meat, no fish, and no fish sauce” to avoid misunderstandings.
Dear Liu Yi-hsuan, The cruise offers a vegetarian menu and can accommodate your dietary requirements. Rest assured, we will ensure your food preferences are taken care of, so you have nothing to worry about. Best regards, Tracy
Hi, we will arrive directly at the Haiphong Airport at 3:25 PM on May 17. Can we be picked up from the airport for the cruise, or is it too late? Would you recommend that we pick you up the next day? We can take a hotel near Ha Long Bay.
Dear Mr. ST, This timing is too late since all cruises leave at noon, and there is 1 hour transfer from the airport to the cruise pier as well. I recommend that you join the cruise the next day. Best regards, Melissa
The Family Suite (4 pax) says its 72 sq m. Is it 2 rooms of 36 sqm each connected, or is it just one larger room? And how many beds does it include? Thank you
Dear Pahmo, Family Suite is 2 Suite Balcony connecting and in each room, you can choose either a double bed or 2 single beds. Best regards, Annie (Ms.)
Cost to pick 2 persons up @ Old Quater
Dear Mita Cunningham, For Orchid Cruise, the cost for shuttle service from Hanoi Old Quarter is US$40/person/round trip. Should you need more information, feel free to contact us. Regards, Mary
Hi, we're looking at booking the Orchard Classic Cruise for March 2026 - would you be able to arrange a transfer to Hanoi airport at the end of the cruise? If so, what would the cost be (2 people plus rucksacks) and what time could we expect to arrive at the airport? Thanks
Dear Mr. Duncan, We can arrange private transfer from Halong Bay to Hanoi airport for 100USD, you will reach the airport by 2:30pm. Should you need any further assistance please do not hesitate to contact us! Melissa
Hi What's differnce between suite balcony and premium suite balcony rooms?
Dear Mr. Aldrin, I'd like to clarify that the Suite Balcony is located on the 1st deck, while the Premium Suite Balcony is on the 2nd deck, offering a better view and a location farther from the engine noise. Kind regards, Iris
for the 3-pax suite, what size of beds do you have? Thank you!
Dear Mei Zhou, For the room for 3 persons, we will put an extra bed, thus it will be a double bed & extra bed, or twin beds & extra bed (3 single beds). Best regards, Annie (Ms.)
Hi, how much would the rate ne for 2 People: pick up from hanoi city and drop off at the Airport. from june 12th to 14th. thank you in advance!
Dear Nicole, We can arrange Hanoi - Halong - Noi Bai International Airport with 2 following options:
- By shuttle bus: 50 USD/person
- By private car: 195 USD/2 people
Best regards,
Tearis
Hi, we’re a group of 3 and we’d like to be picked up in our hotel in Hanoi and bring back to Hanoi Airport. Is it possible? If so what would be the cost and at what time could we be back to the airport? To the opposite, is it possible to be picked up at the airport before the cruise and if so what’s the timing ?
Dear Sophie, As per your request, we can arrange a direct private round-trip transfer from Noi Bai Airport to Halong for your group for 200 USD. With this option, please expect to be picked up from the airport around 7:30 - 8:00 am and be back there around 14:30 on the last day. If you would like to proceed with the service, please let us know. Best regards, Tearis
Hi Do you have gluten free options available for the cruise? Thank you
Dear Olivia, The dietary requests for gluten-free meals will be well accommodated on board, so please no worries. We will update this information to the cruise operator while processing your booking to make sure you have alternative options during your trip. Best regards, Tearis
Hi Orchid Cruise Team, do you also cross the fisher villages/houses during this trip? Best M
Dear Martina Huber, We would like to inform you that the Orchid Classic visits Viet Hai Village on the second day of the 3D2N itinerary. It would be a great opportunity for you to cycle through the village or take an electric car to explore the daily life of the local fishermen. Please let us know if you need any further information. Best regards, Tearis
We are planning to do this in Aug, and working this into our itinerary. Appreciate if you can let me know the boarding and disembarkation times .
Dear Selina Gan, The embarkation and disembarkation times are scheduled at 11:30 am. If you need any further information to make your plan, please let us know. Kind regards, Tearis
We plan on arriving in late December is the pool heated?
Dear Sandra Hogue, The Orchid Classic Cruise is well-appointed with a Jacuzzi, which makes it perfect for the chilly weather. Hope you have a wonderful time enjoying a swim. If you need any further information, please let us know. Kind regards, Tearis
Is there any chance we can be picked up from the Hanoi International airport?
Dear Linda, We can arrange a private transfer directly from Hanoi International Airport for you. Kind regards, Tearis
1) How will the weather be around 13-15th March 2025? 2) Do you have enough food options for vegetarian? 3) We have a international flight to catch from Hanoi airport around 7 pm in the evening, we area bit skeptical about can we reach airport well before time? Your itinerary shows you drop us at Hanoi around 3pm. Please confirm these. thanks!
Dear Vimal Shah, I am sorry it is difficult to get a forecast on your travel date since it is still far. I hope you understand it. Regarding the food, yes, the cruise can serve vegetarian food for all meals, please kindly not worry. Regarding the transfer, our bus will take you back to the Old Quarter at around 2:30 - 3:00 pm. We also offer a connecting car from the mid-way to the airport at USD 20 extra for 2 persons and you will reach the airport at around 3:00 - 3:30pm. Best regards, Annie (Ms.)
Hi, is vegan food available onboard? Thanks.
Dear Tom Pearce, Orchid cruise has a vegetarian menu. If you need more vegan foods, the cruise will cater for it upon your request. Best regards, Cindy
hi, we are a party of four. We are booking the cruise for 1 night 2 days on 22nd of December we are staying at the silk Park Hotel in Hanoi and would like a transfer from there to the cruise and then b once the cruise is finished to the airport, how do I go about doing this please? Thank you.
Dear Sunil Yadav, Our offer for Orchid Cruise is USD 450/Suite Balcony cabin for 2 people with USD 20/person for shuttle bus Hanoi - Halong. Best regards, Annie (Ms.)
Hi there, Is there anyway we could end the cruise at cat ba island? Thanks so much
Dear Shannon Orkin, Orchid Cruise can drop you off at Gia Luan Pier in Cat Ba Island. Best regards, Annie (Ms.)
Hi, I would like to book the cruise with transport from Hanoi, and then after the cruise to Ninh Binh. What would be the price of this transport for 2 adults and one kind (2,5 years old). Thank you
Dear Agata, The price is USD 40 per person for bus Hanoi - Halong - Ninh Binh. If your kid takes her/his own seat, she/he will be charged for the same. Best regards, Cindy
Do I have to take a speed boat to reach the main cruise boat
Dear Ajit, Yes, you will take a speedboat in about 30-45 minutes to reach the main cruise boat. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
HI, I am interested in 2 days/1N tour and I am coming with my husband and 3 year old daughter. wanted to check can we take our daughter in kayaking?
Dear Jahnavi, Yes, your daughter can join you but please kindly keep an eye on her. Best regards, Annie (Ms.)
Hi, does your cruise provide halal meat options on board?
Dear Hicham AA, Unfortunately, the Orchid Classic Cruise does not currently offer halal meat options on board. We apologize for any inconvenience this may cause. Sincerely, Melissa
Can you take large luggage onto the boat (23kgs) and how can I pay by British pounds? Thanks
Dear Mr. Price, Yes, you can bring large luggage onto the boat. Regarding payment, we only accept USD for the deposit. However, you can pay the remaining balance in British pounds cash. Please let us know if you have any further questions. Sincerely, Melissa
Hi, with the orchid cruise is there an option to be picked up from cat ba island? Thanks
Dear Liz, Yes, Orchid Cruise can pick you up at Gia Luan Pier in Cat Ba Island. Best regards, Annie (Ms.)
Hello, I heard there is an old lighthouse in Lan Ha Bay, will we be able to see it on the cruise?
Dear Michelle, I am sorry that our tours do not have this destination, and we have no idea on it as well. Thank you for your understanding! Best regards, Annie (Ms.)
Is this cruise over the lan ha bay? Additionally does it include shuttle service from hanoi and is also kayaking included in the package?
Dear Vicky, Yes, Orchid Cruise goes over Lan Ha Bay. The shuttle service is not included in the price. It costs USD 40/person for round trip. However, kayaking is included in the price already. Best regards, Cindy
Hi Im interested in Suit balcony (3 pax) of Orchid Classic cruise. What kinds of bed in 2 beds option? Single or double bed?
Dear Mr. Minh Nguyen, For this room, you can choose either one double bed or 2 single beds and an extra bed. Best regards, Annie (Ms.)
I am interested in the 2 day-1 night Orchid Class Cruise starting on February 13. I think the Family Suite or Family Premium Suite would be best for us (3 adults--3 beds). My guests might get sea sick. Is the first floor or second floor best?
Dear Doug Offenhartz, For 3 adults, you can consider taking one room with an extra bed, or the family room (2 rooms connecting). The Family Suite/Suite Balcony cabins are located on the first floor, while the Family Premium/Premium Balcony cabins will be on the second floor. Actually, it is very calm on the bay, however, I think the lower floor will be better for your guests. Best regards, Annie (Ms.)
Hello, Do you cater for vegetarians please? Thanks
Dear Jay, Yes, Orchid cruise can cater for vegetarian for sure. Best Regards, Cindy
Hello - we will be in Vietnam in October. Planning on staying in Hanoi 2 nights - and then take your 2 day/ 1 night Halong Bay Cruise - 2 questions: 1. Do you offer hotel pickup in old city? 2. What time does the boat return? Can we get transportation from the dock to the airport? We are hoping to catch a 3:20 pm flight. Thanks.
Dear Cindy Dale, We can arrange bus from your hotel in Hanoi Old Quarter to the cruise. Orchid Cruise finishes at 11.30am and you can take a private car from the dock to the airport, arriving there around 2.00pm. Best regards, Cindy
Hi. we are looking for a cruise d. 23 June for two nights. we are 3 adults and want transport from and to Hanoi. What is the best price?
Dear Niels Leth, Our best offer is USD 1010 for a suite balcony + an extra bed for 3 adults including bus round trip from/to Hanoi. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
We arrive from the UK at 0655. Would you be able to collect us from the airport and then to Hanoi after the cruise? What would be the cost for 2 persons
Dear Nicola, We offer a private car from the airport to Halong and after the cruise trip ends, you can take either the private van or shuttle bus back to Hanoi. Best regards, Annie (Ms.)
Are there cruises and itineraries that just include Lan Ha Bay and not Halong Bay? It is a bit confusing online to understand
Dear Paige, Actually, the cruise visits Lan Ha Bay only. However, it starts from Tuan Chau Marina, Halong thus it will pass by Halong on the way from the pier to the main boat. Best regards, Annie (Ms.)
Hi, I am looking for 3D/2N option for Halong bay. we are 3 adults (siblings) Dates of travel: check in 21 Jan 2025 and check out 23 Jan 2025 Nov. Can you please suggest the best all inclusive rates that you can offer and also for basic, mid level and premium room for 3 pax. Also we need to/fro transport from Hanoi. Thank you, Nisha Pal
Dear Nisha Pal, Thank you for your inquiry. On 21 Jan, we have a Suite Balcony cabin on Orchid Classic Cruise for 2 nights and our best offer is USD 1240 for 3 persons including bus from/to Hanoi. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
What's the best way to get to Ha Giang after the cruise?
Dear Kieran Conneely, We offer a private car from Halong to Ha Giang only, it is USD 150/sedan car for 2 persons/way. Otherwise, you can take a local bus as well but unfortunately we do not offer this service. Best regards, Annie (Ms.)
I am thinking of cruise trip on Feb. Is it cold to do water activities on Feb as well?
Dear Ngu Whar Thin Thin, It is still a bit cold in February with the temperature around 15-21 degree C. I am not sure about swimming as it depends on personal preference, but you can still kayak for sure. Best regards, Annie (Ms.)
Hello, we are planning to book at 2 night cruise in early March. Will the weather be suitable for water activities?
Dear Rita, Yes, it starts warmer in March so you can join water activities then. The weather will be around 19-23 degree C. Best regards, Annie (Ms.)
Is it possible to book arrange shuttle pick up from Hanoi, but the return trip to Ninh Bình and what would be a price for 2 people?
Dear Nick,Yes we do offer shuttle bus Hanoi - Halong - Ninh Binh. It is USD 39/person/round trip. Best regards, Annie (Ms.)
Hi - I am interested in booking a 3 day, 2 night cruise with you in January. What is the weather like at this time of year? Will it be too cold to swim?
Dear Debbie Sleep, It will be quite cold in January for water activities, please kindly consider it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Dear Service Team, can you also skip activities and just enjoy the crusing and stay in the room?
Dear Viktor, Yes all the activities were optional so you can stay onboard and relax. Regards, Mary
Hello, can you please tell me what rooms are on the upper floors? Also I have Celiac and have to eat gluten free food, so is it possible to accomodate my dietary restrictions on the boat? Thank you.
Dear Laurel Aplin, The cabins which are located on the upper floors are Premium Suite Balcony and Exclusive Suite. Also, yes, the cruise can surely cater your request. Best regards, Annie (Ms.)
I saw some pictures for riding bicyle, is there any additional activity we could choose? I also want to know if we could go to some place to overlook the whole island during 2days/1night. Thx,
Dear Donna, Please be advised that you can just do the activities as per the itinerary. The cycling is for the 3D2N only. Should you have other questions, please do not hesitate to contact me. Best regards, Cindy
Is it possible to get a transfer from Hanoi and then back to the airport. What would be the cost for 5 people?? do you think we will be able to get on 17.10 local flight?
Dear Alina Knaflewska, For your family of 5, you can consider a private minivan for the most convenience. It is US$ 240 round trip Hanoi - Halong - Hanoi airport. You can get to the airport at 14:00 - 14:30. You will have plenty of time for your flight. Best regards, Annie (Ms.)
Do you organise cooking classes on the cruise as well?
Dear Sasa, Yes, Orchid Cruise includes a cooking demonstration on day 1 of the tour. It takes place at 18.00am on sundeck. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Hello. We are planning to book a 2 days cruise with Orchid Classic Cruise March 12th. We need to take a flight to Hue the day of departure, on March 13h at 19h25. Do you think we will have time to catch the plane or should we plan to take a later flight? Thanks Eddie
Dear Eddie, Yes, you will have plenty of time if your flight is at 19:25. We can assist you with the airport transfer as follows:
Option 1: Shuttle bus Halong - Hanoi & connecting sedan car to the airport
=> Cost: US$ 55 for 2 persons, you will reach the airport at 15:00 - 15:30 => Flights after 16:30 are okay
Option 2: Private sedan car Halong - Hanoi airport
=> Cost: US$ 100 for 2 persons, you will reach the airport at 14:00 - 14:30 => Flights after 15:30 are okay
In case you keep the flight at 19:25, I would suggest you return to the Old Quarter to go around and then transfer to the airport later, as it is too early. I hope to hear from you soon and please let me know if you have any other inquiries.
Best regards,
Annie (Ms.)
Do you provide pickup service in Mövenpick Hotel Hanoi Centre
Dear Sahil Kumar, Yes, we can arrange pick up from Movenpick Hotel. Best Regards, Cindy
We are interested in a 2 night/3 day cruise from the 18th March 2025. What would the itinerary be?
Dear Nicky Aldred, I emailed you the cruise's itinerary for your reference. Best regards, Annie (Ms.)
Is it possible to get picked up from Ninh Binh for the tour?
Dear Hannah Raguine, If you are from Ninh Binh, we offer shuttle bus Ninh Binh - Halong at US$ 19/person. Best regards, Annie (Ms.)
We want to do a three-day tour in February. When would we arrive at Hanoi airport on the day of departure?
Dear Anna Marie, If you arrive at Hanoi airport on the day of departure, I highly recommend you take a private car straight to Halong. You should leave before 9:00am to make it on time. To avoid possible delays, please kindly consider an early flight. Best regards, Annie (Ms.)
Hi, We considering reserving a 2 night cruise with you. Can you please advise the best accommodation for 3 adults please? We are family members. Also, what is the tariff for 3 people for pick up from Hanoi old town and return journey directly to the airport? Thank you.
Dear Elizabeth Cunningham, The best arrangement for 3 persons is a family suite (with 2 connecting suites) but if you want to save cost, you can take the suite balcony triple with 1 double bed + 1 extra bed. The transfer costs USD 170 for limousine bus Hanoi - Halong + private MPV Halong - Hanoi airport. Best regards, Cindy
Hello, are all the activities decribed in the itinerary include in the price per night?
Dear Jose Alarcon, Yes activities mentioned in the itinerary are included in the price. Regards, Mary
Hi, We are interested in the cruis on 12 november, but we are coming from SAPA. Would taking a night bus from SAPA to CAT BA on 11 november (https://www.bookaway.com/routes/vietnam/sapa-to-cat-ba-island/royal-cabin-bus-ferry-by-good-morning-cat-ba-7?departuredate=2024-11-11&fromstation=03-duong-n2-sapa&tostation=oasis-bar-2&adult=2&departuretime=1100PM) allow us to board the boat on time? Thanks!
Dear Mr. Rob, Thank you for contacting us. I think it's best that you remain on Tuan Chau and skip the ferry part, that way you can make it on time for the cruise. Should you need any further assistance please let me know. Best regards, Melissa
For Dark/bright cave, is kayaking the only option or bamboo boat option is there too?
Dear Gaurav, As for your question, we are pleased to inform you that both kayaking and bamboo boat options are available for Dark & Bright Cave visits. You can choose the option that suits your preference. Best regards, Tearis
Could your shuttle transfer drop off at Noi Bai airport Hanoi rather than the Old Quarter?
Dear Sharron Wagstaffe, Our shuttle bus only drops off in Hanoi Old Quarter but we can arrange a connecting car to pick you up on the way back (near the city center) then go directly to Hanoi airport. Doing that, you will arrive at the airport around 3.00pm. The extra charge for the car is USD 20 for 2 persons. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
What’s the difference between suite balcony and premium suite balcony? Photos look the same
Dear Gaurav, The only difference between the suite balcony and the premium balcony is location. Suite balcony is on the 1st floor and the Premium balcony is on the 2nd floor with nicer view. Best Regards, Cindy
How much is the transfers from Hanoi?
Dear Dee, For Orchid Cruise, the shuttle bus transfer costs US$40/person for a round trip. Regards, Mary
We are planning to book cruise for 2D1N, wanted to understand if there are any vegetarian food options available.
Dear Mr. Bhuvan, Thank you for contacting us and we are happy to learn of your plan to visit Halong Bay. All cruises, including Orchid, can cater to vegan/vegetarian options. We can surely include this request in your booking so the cruise can prepare properly. Should you have any further queries please do not hesitate to contact us! Best regards, Melissa
Will you cover both Dark&Bright caves and Ba Trai Do islands on day 1 of 2 day cruise in November, or just cover Ba Trai Do and skip Dark & Bright cave?
Dear Gaurav Mangla, You will explore 1 spot on Day 1 only, either Dark-Bright Cave or Ba Trai Dao Area. Should you need more information, feel free to contact us. Regards, Mary
does private sedan take expressway?
Dear Diane, Please be advised that our both shuttle bus and private sedan go through the expressway. Best regards, Cindy
Hello, could you please advise full itinerary for your 2 night 3 day cruise please and what the costs and inclusions would be for around April May time 2025. What are the busiest months for this cruise? Thank you
Dear Sandra, Please see the full itinerary with inclusions I sent to your mail and the price below:
- April: USD 790 for a suite balcony for 2 persons + USD 40/person/bus Hanoi - Halong - Hanoi
- May: USD 610 for a a suite balcony for 2 persons + USD 40/person/bus Hanoi - Halong - Hanoi
The busiest months of this cruise are November, December and March. To get the best deal of Orchid Cruise, you can choose a date from 3 May to 30 September.
Best regards,
Cindy
Hello, Please share your 3 days 2 night itinerary and cost. We like to go February 11th or after. Which dates do you have available?
Dear Diana Davis, I emailed the itinerary for your reference. Please note Orchid Cruise uses a day boat for the 2nd excursion so it runs the 3 day 2 night trip daily. At the moment, it is still available for 11 - 13 Feb. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Hello, we are interested in a 2 night / 3 day cruise. Could you please send me a menu of roughly what food to expect. Thank you
Dear Simone g, I sent you the menu for your reference. Should you need more information, feel free to contact us. Regards, Cindy
Do you have an itinerary for the 2 night cruise? Can you give me the price including surcharge for December 24th-26th.
Dear Emma Stone, I have emailed you the itinerary for your reference. Our price for Orchid Classic Cruise is USD 890 for 1 suite balcony for 2 persons including Christmas surcharge for Dec 24 - 26. Please help note the price does not include transportation which is USD 40/person for limousine bus round trip from/to Hanoi. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
What kind of food will be on the classic cruise? Is there vegetarian options (no meat or fish)?
Dear Brahim, I sent both standard and vegetarian menu of Orchid Cruise for your reference. Should you have any questions, please do not hesitate to contact us. Best regards, Cindy
Could you please send me the menu for this cruise?
Dear Sharon Westerberg, I emailed you the menu for your reference. If you need more information, feel free to let us know. Regards, Cindy
Hello I am looking to book the 3d2n cruise in April 2025 can you please tell me how much transfers for 2 people would be for pick up from Hanoi to Halong and then Halong Bay to Hai Phong airport after the cruise? Thank you
Dear Larissa De Savi, We can help arrange both ways private car Hanoi-Halong-Haiphong at 165 USD/car. or oneway shuttle bus Hanoi-Halong (20 USD/per person) and oneway private car Halong-Hai Phong (45 USD/car/2 persons). Total: 85 USD. Should you need further information, please do not hesitate to contact us. Best regards, Bonnie (Ms.)
Hello, this hot deals promotion, for orchid classic 2 d 1 n, do we have to BOOK before 30 september, or TRAVEL before 30 sept? Can I book the hot deal price for 11 or 12 november? thanks you.
Dear Elise, I would like to advise you that we have not promote hot deal for October, November and December in this year. However, If you wish to book the tour with the best deal from us, please do let us know. We look forward to hearing from you soon. Phoebe
Is alcohol and other beverages available to purchase throughout the afternoon and evening
Dear Melissa, Yes, alcohol and other beverages are available to purchase throughout the afternoon and evening. You can see the drink list attached for your reference. Best regards, Cindy
How much for transfer from Hanoi to Halong Bay, then from Halong Bay to Nimh Binh? What will the menu look like on the 2D1N cruise in December? Is kayaking available at any time or at set times?
Dear Mr. Daniel Ma, For the transfer from Hanoi to Halong then Halong to Ninh Binh, we can arrange a bus for you and its price is USD 40/person. Kayaking is available at set time in the itinerary only. For 2D1N, there will be kayaking activity on Day 1 only. I emailed you the menu and itinerary for your reference. Best regards, Cindy
Hi, I was just wondering what type of food is included in the Orchid Classic Cruise? Thank you
Dear Louise Will, I emailed you the menus for Orchid Classic Cruise for your reference. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Hi, are there any perturbation on the cruises for the next few days due to the past and upcoming storm?
Dear Nab, I would like to inform you that the Typhoon Yagi has passed and we have restored operations since last week. Regards, Quan
Do you only serve alcohol at meal times?
Dear Tania Wilson, Please be advised Orchid Cruise serves both alcohol and non-alcohol drinks during the meal times so please no worries. Best regards, Cindy
Hi, how much does it cost for a pick-up + drop-off from Hanoi old town for 2 people (for de 2 day, 1 night cruise)? Greets
Dear Julie, The shuttle bus from Hanoi Old Town to Halong costs US$40/person for a round trip. Regards, Mary
Would we be able to arrange from a private transfer from our hotel in Hanoi? Do these cruises include kayacks so we can go throughout the bay?
Dear Jessica Zahn, Yes, we can arrange a private transfer from your hotel in Hanoi for you. And yes, kayaking is included in the price so you can go throughout the bay. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Dear, for a private transfer. We would like a pickup in Cau Gay (Hanoi) and for the return on Sunday, we would like first to relax on the bay till 8pm before moving back to Hanoi. Is this possible? Thank you, Fred
Dear Mr. Frederic, If you book private transfer we can surely pick up from Cau Giay and return later the next day. Should you need more information please feel free to contact us! I look forward to hearing from you! Melissa (Ms.)
Hi, for the transfers is it possible to use the bus to come to the pier (Hanoi --> Pier) and for the return to use a bus to the Hanoi airport (Pier--> Airport). If yes what would be the cost for two people and at what time will we arrive at the airport ? many thanks !
Dear Adrien, Please be advised our bus only drops off in Hanoi Old Quarter, so if you want to be dropped off at Hanoi airport, we can arrange a connecting car to pick you up on the way to go directly to Hanoi airport. Doing that, you will reach the airport around 3.00pm. The cost for bus Hanoi - Halong - Hanoi + a connecting car to the airport is USD 100 for 2 persons. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Hi. What time will we arrive back in Hanoi after the 1N cruise? Thanks!
Dear Chantal Hoeft, Please be advised you will arrive back in Hanoi at about 2.30 - 3.00pm after the 1N cruise. Best regards, Cindy
Hi, we would like pick up from Hanoi Old Town, but drop off to Ninh Binh after. do you provide private transfer and how much would that be?
Dear Regine, Yes, we can arrange a private car from Halong to Ninh Binh for you and its price is USD 100 for 2 persons. Best regards, Cindy
Hello, we are looking to book a 3 day/2 night cruise in November. Can you tell me the price of a private car transfer from Old Quarter, Hanoi and return. Could you also send me your meals menu and drink and other service prices. Thank you Mark
Dear Mark, Our price for a private car from Hanoi to Halong and return to Hanoi is USD 185 for 2 persons. You can see the food, drink and spa menu attached for your reference. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
Hi, There will be 3 of us travelling.. 2 partners and 1 friend. If we book 2 beds will it be one double and one single?
Dear Shayna, If you take a single room for 3 persons, it will be 1 double bed/2 single beds + 1 rollaway bed. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Would you be able to send me the food and drink menus? I am also traveling with someone with a fish allergy and was wondering if having meals with no fish would be possible.
Dear Liam, The cruise can serve meals without fish for your partner for sure. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Hi, can i check for the family suite, how many beds? 2 adults travelling with 2 children both under 10.
Dear Tom, Please be advised the family suite itself is two suites connecting so there will be 4 single beds or 1 double bed + 2 single beds. Best regards, Cindy
Hi , we are arriving with you tomorrow but will need to bring our large suitcases with us as travelling straight to the airport on Friday - 2 x 20 kg bags - just wanted to check in with you in advance - thank you
Dear Susan, I would like to advise you that the luggages are not limited to bring onboard so you can feel free to carry it on. Phoebe
Hello, can we get please 3 days/2 nights cruise offer for 2 adults during New Year? Our plan is to get to Ha Long Bay at 30.12.2024 until 01.01.2025. We would like to stay on your boat during New Year (30.12.2024-01.01.2025). Thanks
Dear Alex, Yes, I can book the Orchid Classic Cruise 3 days 2 nights for you during the New Year. Please see the quote for Orchid Classic Cruise on 30.12.2024-01.01.2025 (3 days 2 nights) below:
- Cabin: 1 Suite Balcony - USD 805/2 persons
- Surcharge for New Year Eve: USD 40/person
- Transfer: bus Hanoi - Halong - Hanoi: USD 40/person
- Total cost: USD 965
Please consider and let us know if you want to book it.
Best regards,
Cindy
Hello, do you allow midweek pick up or do these cruises only run on the weekend?
Dear Natasha, Please be advised Orchid Cruise runs everyday. Best regards, Cindy
Is it possible to meet you at the boat? We will already be in halong bay for the evening prior!
Dear Ru Eldrid, Yes, you can go yourself from your hotel in Halong to the cruise's lounge for check in. Best regards, Cindy
Hi, If our domestic flight lands at 8.25am, can we be picked up from Hanoi Airport and driven straight to the port? Cara
Dear Cara, Yes, we can arrange a private transfer for you from Hanoi airport to Halong. Please share your travel date and the number of people in your group so I can send you the proper cost. Best regards, Cindy
Can you give me a good deal for 3 day 2 nights cruise. We are 3 adults and 2 kids (1&3) travelling in Dec 2024
Dear Urvashi, Thank you very much for contacting us. December is the peak season of travelling yet we will try to offer the best rate for your trip. Please share your travel date so we can check and send you the offer. Looking forward to hearing from you soon. Best regards, Bonnie (Ms.)
We will be travelling from Ninh Binh to Halong Bay & can arrange transport for that through our hotel. But will be travelling to Hanoi Old quarter hotel coming back. Can travel be organised for that or is there a shuttle service available?
Dear Trevor, I would like to advise you that we do provide transfer round trip Ninh Binh - Halong - Hanoi at normally 37usd per person. If you wish to use the transfer service, please do note with us in your reservation. Regards, Phoebe
We are looking to book your cruise. I just need to know do you have gluten free food onboard
Dear Mr Alan, I would like to advise you that we can note down your dietary and cater proper meals for you onboard. As long as you share with us on the booking reservation, that's all fine. Should you need any further assistance, please do not hesitate to contact us. Phoebe
Does your Orchard Classic 3 day Tour leave on 29th Sept?
Dear Mr. Trevor, Orchid Classic has daily departure for 3 day 2 night trip. You can book directly on our website and we will respond to you as soon as possible. Best regards, Melissa
Hey! I have a flight to Phu Quoc at 3:00 will it be possible to depart early from the cruise in order to make it in time to Hanoi Airport.
Dear Rekha Datla, Orchid Cruise disembarks at 11:30 and you will reach the airport at around 14:00. I am afraid it may be quite a rush thus you may consider the following suggestions:
- Taking a speedboat to return to the pier earlier (cost around US$ 80 - US$ 100)
- Consider the cruises that disembark earlier (at around 10:30 - 11:00), for example, Indochine Cruise, Paradise Cruise, Ambassador Cruise, Bhaya Cruise, Capella Cruise, Heritage Cruise, etc.
I hope to hear from you soon and please let me know if you have any other inquiries.
Best regards,
Annie (Ms.)
Hi. We are looking at booking the overnight cruise 2 - 3 Sept. Can you please tell me what time the boat docks at the conclusion of the overnight cruise? I understand we need to purchase a shuttle from the port to Hanoi. I am looking to book the 720pm train to Da Nang and want to make sure we can make the overnight train. Thank you
Dear Sonya, Thank you for contacting us and we are happy to hear from you. I see that you are interested in Orchid Cruise? If so this cruise will disembark at Tuan Chau Marina. All buses return to Hanoi around 2:30pm so there's plenty of time for your continuing train to Danang. Should you need any further information please do not hesitate to contact us! Best regards, Melissa
Hi! My couple and I are planning a cruise. We would take a bus from Ninh Binh which are supposed to leave us on Ha Long bay around 10.30h. Would we make it on time to the check in? Where does the bus leave us and where are we supposed to be for check in? I would like to ask too about the cancellation policy in case of bad weather. Our dates include the Ha Long Bay at the end of the trip so it would be difficult to rearrange dates in that case and will only consider refund if we can't take it. Will that be possible? Thanks in advance.
Dear Irene Espadero, Check-in time at the cruise lounge is about 11:15-11:45am. If your bus drop you off at 10:30am, you can wait at the cruise lounge until check-in time. We look forward to hearing from you soon. Best regards, Bonnie (Ms.)
What is the menu on board meals and drinks?
Dear Sandra Gray, I already sent you the cruise's food and drink menu for your reference. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
We are interested in doing the Orchid Classic Cruise Halong Bay 3 Day 2 Night. What days can you pickup from Hanoi Old Quarter in September? Are you able to pick up 7 days a week or does the cruise only depart port on certain days? Regards Derek
Dear Derek De Wit, Orchid Cruise operates everyday for 3 days 2 nights excursions and will pick you up in Hanoi Old Quarter Area if you book our transfer. Regards, Annie (Ms.)
Hello, can you please send me drinks menu with prices ? And also question- is it possible to have transfer from Hanoi to boat and then from boat to Ninh Binh..? What is the price?
Dear Agata Steczek, We emailed you the drink menu of Orchid Cruise for your reference. For the transfer, we offer shuttle bus Hanoi - Halong - Ninh Binh at US$ 39/person. Regards, Annie (Ms.)
Hi there! I'm looking to book a cruise for September 2024 and wanted to check if we could do a transfer from Hanoi to Ha Long and then Ha Long to Ninh Binh? Could you also please send me the food and drink menus please. Many thanks!
Dear C Sinclair, For Orchid Cruise, we offer a shuttle bus Hanoi - Halong - Ninh Binh at US$ 39/person, please kindly consider it. Also, please find the cruise's menu we sent to your mail. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Hi, We'll be cruising on Celebrity Solstice arriving at Halong bay on November 12th, around 13h30. Is there an overnight cruise option we could get, my wife and I? I've heard we could get a ride on a speed boat to catch up the cruise boat. Is this feasible? Do you offer shuttle from Cruise port where we'll be docking? Thank you!
Dear François Caron, All the cruises will start at around 11:30 - 12:00 so if you still want to join the trip, you can hire a speedboat to catch the big boat. The cost is around US$ 70 - 150 depending on the actual time you arrive at the cruise pier. It is a short distance from the cruise ship port to Tuan Chau Pier, where the cruise starts so you can simply take a taxi. In case you need a private van, we offer sedan car for 2 persons at US$ 25/way. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
What is the difference between the Suite Balcony and Premium Suite Balcony rooms?
Dear Nicholas Kwan, Suite Balcony and Premium Suite Balcony has the same size and design, however, Suite Balcony cabin is located on the first floor while Premium Suite is on the second floor. Best regards, Annie (Ms.)
What is the difference between the Orchid Classic and Orchid Trendy ships?
Dear Nicholas Kwan, Both of the cruises offer similar service and itineraries. Orchid Trendy is the newer one, however, Orchid Classic offers more spacious rooms. Orchid Trendy is also bigger with 20 cabins and Orchid Classic Cruise offers a more cozy atmosphere with 14 cabins only. Regards, Annie (Ms.)
What time do we arrive back in Hanoi?
Dear Mrs. Sofia, you will return to Hanoi center around 2:30 pm after the cruise trip. The vehicle may come a bit late or early because of the distance between drop off places or traffic situation. Regards, Tearis
Hi, Can you please send be the drinks menu with prices. We'll be taking a Halong Bay cruise early September.
Dear Colin Wright, We have sent the menu to your mail. Please check it and let us know if you need more information. Regards, Mary
Just to check, how long is the bike ride? My father is really into riding but we concern that his health won't allow him to do that.
Dear Mr. Juan. The bike ride lasts 30-45 minutes. If your father’s health condition doesn't allow that, you can request a free electric car for the visit. Regards, Tearis
Does anyone know if this cruise visited Trung Trang cave?
Dear Mr. Muhammad, Currently, Orchid Cruise does not visit Trung Trang Cave but Hoa Cuong Cave (Diamond Cave) - also an untouched cave located on Cat Ba Island. Regards, Mary
good day. may i request to see the food/drink menu, as well as any other paid services onboard (massage etc). thank you very much.
Dear Syahmi, I have sent you food/drink and spa menus for the cruise via email. Should you have any questions, please do not hesitate to contact me. Best regards, Bonnie (Ms.)
Is the Orchid cruise the great option for a solo traveler?
Dear Sarah, Orchid Cruise is definitely a great option for solo travelers. The vessel includes only 14 intimate cabins, offering the ideal balance of privacy and opportunities to meet fellow travelers. If you have any questions regarding your upcoming trip, feel free to contact us. Regards, Mary
Hi, We are looking at booking a cruise with Orchid Cruises in Dec. 2024 and we are planning to travel Hanoi - Halong Bay (1st Day) Halong Bay - Nimh Binh (2nd Day) Can you arrange transport and how much would it cost? Also, what do you have a menu for food? Kind Regards, Mark
Dear Mark Pagulayan, We offer shuttle bus Hanoi - Halong - Hanoi at US$ 39/person. Please kindly find the cruise's menu we sent to your mail. Regards, Annie (Ms.)
Could we book a transfer from Ninh Binh to the ship and the return to Hanoi?
Dear Thomas Hillmann, For Orchid Cruise, we offer shuttle bus Ninh Binh - Halong - Hanoi at US$ 39/person/round trip. Regards, Annie (Ms.)
Hi Could you please send me the food and drinks menu? Thanks Linda
Dear Linda, I have sent the menu to your mail. Please check and let us know if you need further information. Regards, Annie (Ms.)
Please can you send me the drinks menu. We are booked for January and very much looking forward to it
Dear Catherine Sudbury, I already sent the drink menu to your mail. Please check it and let me know if you have further questions. Regards, Annie
Hi, could you tell us the price of drinks and spa services on the cruise please? Also how does tipping work? And what is normal/expected in Vietnam?
Dear Chloe Main, I have sent you drink menu for Orchid Crusie via email. If you are happy with the service, tip is always appreciated to encourage the team. Should you have any questions, please do not hesitate to contact me. Best regards, Bonnie (Ms.)
What was the general dress for dinner time on the cruise?
Dear Mrs. Sophia, we understand that you are on a vacation so you can enjoy it in your own way. People on the cruise usually dress casually during dinner time, but you can totally dress up for some nice photos. If you enjoy a romantic dinner on the sundeck, you should follow the weather forecast to dress accordingly as the weather pattern can be unpredictable. Regards, Mary
Hi, we have booked the Suite with balcony in November for our wedding anniversary. Can anybody suggest that we upgrade to the Premium Suite?
Dear Mrs. Anna, Thank you for booking with us! Upon checking, the Premium Suite of the Orchid Cruise is still available on your travel date. Since you want to upgrade to the Premium Suite, the extra will be $50. Please let us know your final decision so we can arrange a suitable option for you. Regards, Mary
Hi, we are looking forward to our Cruise with you in January next year. Can you please tell me the cost of drinks onboard and what drinks you have?
Dear Mark, I have sent drink menu of Orchid Cruise to your mail for your information. Should you need further information, please do not hesitate to contact us. Best regards, Bonnie (Ms.)
Can you please tell me the cost of drinks onboard and what drinks you have?
Dear Marek Stachowski, We have sent you the drink list. Please check it and let us know if you need more assistance. Regards, Annie (Ms.)
Is the pick and drop off from Hanoi included in the price? What weather do you have in February? Is this a good time for cruise trip?
Dear April, The transfer from Hanoi is not included in the price. February is early spring in Vietnam, it is getting warmer so it's good for swimming and doing water activities. In the daylight, it is very comfortable with light sunshine and wind. In general, it's good for sailing. If you have any further questions or need our help on booking the cruise, please feel free to let us know. Best regards, Bonnie (Ms.)
What is the difference of Suite balcony and premium suite balcony?
Dear Jonalyn, The suite balcony is on the first deck while the premium suite balcony is on the second deck. For further information needed, feel free to contact us. Regards, Mary
Hi, is it possible only to buy transfer from Hanoi to Halong Bay and no return to Hanoi and what will the price be ? The reason why I'm asking is that we want to go to Ninh Binh after Halomg Bay instead of going back to Hanoi.
Dear Casper Kristensen, Thank you for your email. We do offer shuttle bus one way Hanoi - Halong at US$ 20/person for Orchid Classic Cruise. Or we also offer shuttle bus Hanoi - Halong - Ninh Binh at US$ 39/person/round trip, please kindly consider it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Do you have availibility for 3 people in one room on the 21st June 2024? Do you find that the weather is often bad at this time?
Dear Caroline Kalms, Yes, we have availability for 3 people on the 21st June 2024. Please check the offer we have sent to your mail. In June, it may be quite hot with the temperature from 25 to 36 degrees. Yes, it may witness some showers or storms but it is not all the time and the other days are still nice and sunny. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
What is the nearest airport to fly out of to Hoi An? Im looking to book 2days/1 night on May 19, 2024.
Dear Liz, Thank you for your email. You can consider a flight from Hai Phong to Danang. Hai Phong - Cat Bi Airport is around 45 minutes away from Halong Bay. You can book flight from 2:00pm onward. Should you need further assistance please let me know! Melissa
Can you please tell me the cost of drinks onboard and what drinks you have? Also the cost of transfers to and from Hanoi in Jan 2025 for 3 adults and a 16 year old. Thanks
Dear Michelle Jamieson, We have sent the drink list to your email. Please kindly check it. For the transfer, we offer shuttle bus round trip at US$ 40/person. Best regards, Jolie (Ms.)
Hello if I book à Twitter dans and one night can you organise pickup and return to Hanoï and how much will it cost? Thank you
Dear Martine, Thank you very much for contacting us. We can surely help arrange the shuttle bus round trip for you for the 2 day 1 night cruise trip. It costs 40 USD/per person/round trip. Regards, Bonnie (Ms.)
We are 3 adult group. if we book, will you provide 2 rooms or a room with 3 single beds
Dear Castor, A cabin is normally for 2 guests and if you are 3, you can choose either 1 cabin with an extra bed or 2 separate cabins. The option with extra bed costs less than 2 cabins because the 3rd person will need to pay for a single cabin if taking a separate one. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)
I would like to fly out of Hanoi after the cruise journey. What is a safe time to book the flight? I don’t want to miss this exciting opportunity. =(
Dear Mr. Khan. Thank you for your question! The safe time to book a domestic flight is from 4:30 pm and the international flight is from 5:30. Please note that you can reach Noi Bai Airport at 3:00 - 3:30 by bus or around 2:30 pm by private car. Hope this helps you choose the most suitable time. Should you need any assistance, please feel free to contact us! Regards, Mary
Hi, I’m looking at a 2 night cruise from the 23rd of April being picked up from our hotel in Hanoi old quarter but we need to be back at the airport in Hanoi by 15.15hrs at the latest. Is this possible to achieve ? What would the associated additional cost be to have you arrange this in addition to the cruise cost. Many thanks
Dear Glenys Truman, As per your sharing, we can arrange you the shuttle bus Hanoi - Halong (US$ 20/person) and private car Halong - Noi Bai Airport (US$ 100/sedan car for 2 persons) and you will reach the airport at around 14:00 - 14:30. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)
I have watched a video about the Jacuzzi, someone said it’s so freezing. Is the Jacuzzi on the Orchid cruise heated?
Dear Mr. John, Thank you for your question! The water temperature in the jacuzzi can be heated and adjusted according to the weather conditions. The Jacuzzi of the Orchid Cruise is located on the second floor at the bow of the ship where tourists can enjoy soaking and overlook the breathtaking view of the surrounding landscape. Regards, Mary
What is the cost of the shuttle bus ?
Dear Shaun, Thank you for contacting us. Shuttle bus for Orchid Cruise is at 20 USD/per person/oneway or 40 USD/per person/round trip. Pick-up and drop-off is in Hanoi Old Quarter and can be supported within about 2kms away from this area. Should you need any further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)
I accidentally booked the 3days cruise twice. And I have a question, what is the different between Balcony Suite and Premium Balcony Suite? Thanks
Dear David Dang, We have not found any booking under your name and email. Please kindly recheck if you book through us or not. By the way, the Suite Balcony is located on the 1st deck while the Premium Balcony Suite is on the 2nd deck with a higher and better view. Regards, Mary.
Hello - does your ship have an elevator? My father has difficulty with too many stairs. Thank you.
Dear Jam, Thank you very much for contacting us. Orchid Classic Cruise does not have an elevator. If you are looking for a cruise with an elevator, please consider Essence Grand, Capella, Ambassador and Elite of the Seas. Best regards, Bonnie (Ms.)
Hello, is there transportation service to pick up from Hanoi to Ha Long ? Thanks
Dear Dewi Marpaung, For Orchid Cruise, the shuttle bus transfer from Hanoi to Halong costs US$40/person/round trip. Should you need further information, feel free to contact us. Regards, Mary
Do you have a room that accommodates three adults? My wife and I and adult son.
Dear Sonny Hoang, Yes, your family can share one Suite Balcony cabin and we will put an extra bed in your room. If you need further details, please let us know. Best regards, Annie (Ms.)
Hi there me and my 3 friends are hoping to come for 2 nights in Nov, there are two celiacs in our group. Can you please provide information on dietary restrictions and what can be done to accommodate us?
Dear Ryan Laushway, All the cruises offer gluten-free meals for people with celiac disease. Should you need further information, feel free to contact us. Best regards, Annie (Ms.)
We want to book a 2 day 1 night classic cruise on May 13, 2024. Can you offer a shared pick up from Hanoi to Halong bay on Day 1? and on the return we want to be dropped directly at the hanoi airport? Is that possible? What is the cost for both trips?
Dear Rohini, Thank you for contacting us! I would like to inform you that the Orchid Classic Cruise is available on May 13th - 14th, 2024 with Suite balcony for 330 USD/ cabin (2 adults). Shuttle bus round trip Hanoi - Halong - Noi Bai Airport costs 50 USD/ person. Total including transfer should be 450 USD for 2 adults. Please kindly advise us whether you would like to proceed with the booking. Best regards, Quan
Hi. We are considering your 2 night cruise however I am vegan therefore done eating eggs, meat q, chicken or seafood. Can you offer food menu for me while on your cruise please ? Do you also offer transfer from Hanoi to the cruise boat them from the cruise terminal to Tam Coc please? Thank you and I look forward to hearing from you Kind regards Rachel
Dear Rachel Carapetis, Thank you for contacting us. All cruises can serve vegetarian meals for you, no worries. For any dietary, feel free to inform us when you make the booking for the best preparation.
As for the transfer with Orchid Cruise, the shuttle bus from Hanoi - Halong costs $20/person/way and from Halong to Tam Coc costs $19/person/way. Should you need further information, please let us know. Regards, Mary
Isn”t kayaking included in packages? If not, how much is it?
Dear Dan Fica, Thank you for your question. Kayaking is included in the tour price of Orchid Cruise. Should you need further information, please let us know. Regards, Mary.
I am interested at a 3D cruise. I need pick up from Hanoi with the shuttle bus and on the way back need to transfer me to Hai Phong Airport. What is the total cost for this transfer?
Dear Andreas Leoussis, The one-way shuttle bus Hanoi - Halong costs $20/person. The private car from Halong to Haiphong Airport costs $45/car/way for 2 people. Should you need further information, please let us know. Regards, Mary.
Hello, when doing the cruise what time do you arrive back into Hanoi? Thank you
Dear Ian, Thank you for contacting us. Orchid Cruise returns to the pier at around 11:30 and you will arrive in Hanoi at around 2:00 - 2:30 pm. Please let us know if you need further information. Regards, Mary.
Hi, we’re interested in booking the 2D/1N Classic in April 2025. Do you provide a shuttle bus service on day 1 from Ninh Binh to Halong and on day 2 from Halong to Hanoi. If so, please can I have the details (times/pricing) Thank you so much
Dear Sandra Russell, Thank you for your email. We offer shuttle bus Ninh Binh - Halong at US$ 19/person and bus Halong - Hanoi at US$ 20/person. The bus will pick you up at your accommodation in Ninh Binh at 7:00 - 7:30am and drop you off at hotel in Hanoi at around 2:30 - 3:00pm. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)
I am planning to land in Hanoi Airport at 8:10am; I am guessing we will be out of the arrivals at 9:00am. It is a party of 3 adults, can you provide private shuttle to pick us up from the airport to take us to the boat and also return drop us in Hanoi old quarter?
Dear Justin, Thank you for your question. The private transfer for 3 people from Hanoi Airport - Halong - Hanoi costs US$ 210/MPV/round trip. To make the cruise trip, please make sure you can leave the airport no later than 9:00 am. Should you need further information, please let us know. Regards, Mary.
If I book a 2D1N orchid cruise, do I get free pickup and dropoff at Hanoi Old Quarter to Tuan Chau Harbour and vice versa?
Dear Skylyn, Thank you for your question. The bus transfer is not included in the room rate. For Orchid Cruise, it costs $40/person/round trip from Hanoi to Halong. Should you need more information, feel free to ask us. Regards, Halongbaytours Team
Dear Mr. Dano Chan, Thank you for your inquiry. If you fly to Hai Phong airport it just takes around 30-40 minute to get to the pier by car. The cost for taxi is around $10-15. If you have any other questions please let me know! Lisa (Ms.)
Dear Louise Rowe, Thank you for your email! Please be advised that Orchid cruise will arrange a gala dinner on Feb 15 to celebrate our Lunar New Year Eve and the surcharge is $50/person for the gala dinner. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
Dear Mr. Kim, Orchid cruise surely has connecting cabins. If you book early we can request connecting room for you with no extra charge (same price as 2 suite cabins). Best regards,
Dear Mr. Robert, Thank you for your question. If you just take one way transfer from Hai Phong to Hanoi, the price is $20/person by shuttle bus. Hope that helps! Best regards, Lisa (Ms.)
510 Customer reviews for Orchid Classic Cruise
Score breakdown
Traveler rating
- Outstanding: 158
- Excellent: 323
- Very good: 26
- Good: 1
- Average: 2
Traveler type
- Family with children: 45
- Groups of friends: 66
- Mature couples: 184
- Solo travellers: 24
- Young couples: 191
- Newest
- Highest
- Lowest
Impeccable service! Shout out to Mr. Dong, the best tour guide ever. Our rooms were spacious with amazing views. Food surpassed our expectations with plenty of option. Vegetarian food can be ordered as well.
The attentiveness and friendliness were excellent. Very good experience.
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