Ambassador Day Cruise

Dear Parvathy, Yes, the Ambassador Day Cruise is equipped with an elevator to accommodate guests. Best regards, Annie (Ms.)

Dear Marian Dodosn, Yes, the Sung Sot Cave (Surprise Cave) is a key stop on the Ambassador Cruise itinerary. You will have the opportunity to hike through the cave and admire its incredible limestone formations. It is a beautiful walk with a fantastic panoramic view of the bay from the exit! Let us know if you have any other questions. Best regards, Tracy

Dear Vinod Kumar, We unfortunately do not offer bookings for the Hercules Premium Day Cruise. However, the Ambassador Day Cruise is an excellent alternative.

For the Ambassador Day Cruise, the child policy is as follows:
- Children aged 5-12 years old are charged 85% of the adult price.
- Children from 2 years old to under 5 years old are charged 75% of the adult price.

Please let me know if you have any other questions.

Best regards,
Tracy

Dear Vivek, I would like to inform you that the cruise terminal functions as a waiting lounge and provides seating and restrooms for your use before check-in. Once you are onboard, we have bathrooms available for you to freshen up. Best regards, Tracy

Dear Ahmed, Yes, you can certainly bring two bags on board the cruise. We can also arrange transportation to pick you up in Hanoi and drop you off in Ninh Binh. We offer a shuttle bus service for the Halong - Ninh Binh route at $18 USD per person. Best regards, Lilly

Dear Ms. Phạm Mai Ngọc, Regarding your question about pick-up from Hai Phong, please note that our bus service does not extend to Hai Phong. However, we can arrange a private car pick-up for you. The rate for this service is USD 45 and it can accommodate a maximum of 2 adults and 1 child. Best regards, Iris (Ms.)

Dear Ali, You can easily book the shuttle service to and from the Hanoi Old Quarter after completing your cruise tour booking on our website. The option for transfer service will be available for you to select and secure with payment during the checkout process. Regarding the private cabin reservation, we recommend booking it directly with us or adding it to your existing booking request. This allows us to check availability and assist you accordingly. Best regards, Tracy

Dear Juanita, The shuttle bus pick-up for the day cruise typically takes place between 5:30 AM and 6:00 AM in the Old Quarter of Hanoi. This allows for an 8:00 AM check-in at the port. Best regards, Iris

Dear Henie, Yes, I can confirm that the Ambassador Day Cruise does serve halal food. Best regards, Iris

Dear Mr. KWON DAL AN, You are welcome to leave your luggage in our waiting lounge, or you may bring it on board. Our staff will be happy to assist and keep an eye on it for you. You may choose to stay on the cruise and enjoy the scenery of Halong Bay instead of participating in activities such as cave exploration or other excursions. Your comfort and preferences are our priority. Yours sincerely, Iris (Ms.)

Dear Tawni, For the Ambassador Day Cruise, private cabins are available at an additional cost of 65 USD/room. Best regards, Tracy

Dear Saurabh Kulkarni, I would like to share some great day cruise options available for your group of 5 for tomorrow, July 30th as follows:

• Jadesails Cruise: $89/person, including round-trip shuttle transfer from Hanoi to Halong and back. The pick-up time from Hanoi Old Quater is around 7:00 - 7:20 am
• Ambassador Day Cruise: $69/person, the shuttle bus round trip Hanoi - Halong - Hanoi costs $30/person. The pick-up time in Hanoi is around 6:30 - 7:00 am
• La Casta Daily Cruise: $70/person, with the shuttle bus round trip from Hanoi for $30/person. The pick-up time is at around 6:45 - 7:15 am
• Amethyst Cruise: $48/person, the shuttle bus round trip Hanoi - Halong - Hanoi costs $25/person. The pick up time is between 6:45 and 7:15 am

I hope one of these options meets your needs! Please let me know your thoughts soon, as we cannot hold slots for long with last-minute bookings.

Kind regards,

Tracy

Dear Nimfa, Yes, the breakfast is already included in the price. Best regards, Annie (Ms.) 

Dear Ito, I'm pleased to inform you that after your cruise, the shuttle bus will take you back to Hanoi Old Quarter, arriving between 6:30 PM - 7:00 PM (depending on traffic conditions). If you head straight to the airport from there, you would arrive around 7:30 PM - 8:00 PM. You might also consider booking a private car directly to the airport instead, which would save you a good amount of time. Best regards, Lilly

Dear Ms. Jennifer Tran, We can arrange a return shuttle bus service for you. This service includes pick-up from your hotel in Hanoi, transportation to Halong International Cruise Port for your day cruise, and then a comfortable return journey to your hotel in Hanoi after the cruise. The rate for shuttle bus round trip transfers is 30$ per person. Yours sincerely, Iris

Dear Keely, I am pleased to inform you that the rate for a cabin on the Ambassador Day Cruise is USD 65 per cabin. Please kindly note that a shared shuttle bus service is not available from your hotel to the pier. However, we would be pleased to arrange private transportation for you at a cost of USD 35 per car. With regard to dining, should you prefer not to have seafood, we are happy to accommodate alternative meal options. For your convenience, I emailed the cruise menu for your review. Yours Sincerely, Iris

Dear Alan, Regarding the best way to experience Ha Long Bay, we generally recommend an overnight cruise with a room on the ship. This allows you more time to immerse yourself in the stunning scenery, explore different areas of the bay, and enjoy a wider range of activities. While a day trip offers a glimpse of the bay's beauty, an overnight cruise provides a much more comprehensive and memorable experience. Also, we can arrange convenient transfer services using a shared shuttle bus for all of our cruises. We look forward to hearing from you and helping you plan an unforgettable trip to Halong Bay. Best regards, Helen

Dear Mr. James, The shuttle bus round trip costs 30USD/person, and room for day use is 60USD. I look forward to hearing from you! Melissa

Dear Youhsuan, We offer a private room on the Ambassador Day Cruise for 70 USD. Kindly share the number of passengers in your group so we can proceed with the booking accordingly. Kind regards, Tearis

Dear Pesi, Thank you for reaching out to us. Yes, Ambassador Day Cruise offers day rooms where you can relax. I have sent you the offer via email. If you have any more questions, please don't hesitate to ask. Best regards, Helen

Dear Richard, To answer your question, after the boat tour, you can easily get to Flamingo Cat Ba by booking a ferry or taxi directly from the cruise pier to Cat Ba. Please let me know if you have any other questions. Best regards, Helen

Dear Lim Chin Tee, Please note that 69 USD does not cover the round-trip shuttle bus, which must be selected separately when booking. The shuttle bus round-trip Hanoi - Halong - Hanoi costs 30 USD/person. Kind regards, Tearis

Dear Emmanuel Arackal, We also offer a private transfer option. It is USD 175/private sedan for 2 persons from Hanoi - Halong - Ninh Binh. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Emmanuel Arackal, For Ambassador Day Cruise, we offer Shuttle bus round trip Hanoi - Halong - Hanoi for $30/ person. The pick up location is within Hanoi Old Quarter. Regards, Mary

Dear Hetal Athale, We offer a private cabin on the Ambassador Day Cruise upon request for 70 USD/cabin. Each cabin is well-equipped with a bathroom. Should you have any questions, please do not hesitate to contact us. Best regards, Tearis

Dear Rowan Eliot, A private cabin on the Ambassador Day Cruise costs 68 USD/cabin. Please share your travel date and group size so we can check its availability and book manually for you. Looking forward to hearing from you. Kind regards, Tearis

Dear Amanda Nguyen, As per your request, you can find the quotation below:
- Roundtrip transfer Hanoi - Halong - Hanoi by private minivan: 195 USD for your group
- Private cabin: 68 USD per cabin

Hope to hear from you soon. 

Best regards,
Tearis

Dear Megan Stewart, Ambassador Day Cruise is one of the largest and most renowned luxury day cruises in Halong Bay. It is considered a top choice for travelers who wish to explore the breathtaking bay while enjoying modern facilities, fine dining restaurants, and exceptional service. The well-planned itinerary covers key attractions within a day, so it is suitable for families and middle-aged travelers. Another advantage we think would be that the cruise docks at Halong International Cruise Port, thus it allows your family to reach easily from Holland America Line disembarkation. Kind regards, Tearis

Dear Matt Jowett, An additional fee applies for kayaking. It costs $18 per kayak which fits 2 people. You can register directly with the cruise staff on board. Kind regards, Tearis

Dear Devang Patel, The pick up time is between 5.30 - 6.00am from Hanoi Old Quarter for Ambassador Day Cruise. The cruise serves a buffet lunch so you can choose the vegetarian options. Best regards, Cindy

Dear Brigid Burns, Please just book for the Ambassador Day Cruise on our website and leave a special note when booking then we will accommodate your request accordingly. Best regards, Cindy

Dear Ruby, The cruise does serve drinks with alcohol on board so you can order and pay when you are there. Best Regards, Cindy

Dear Janie, Thank you for your email. We can arrange the service for you as below:

- USD 140 for a private car round trip with pick up from/to Hanoi Westlake hotel. Pick up from 6.00am
- USD 69/person for cruise
- USD 65 for a deluxe balcony cabin (check in when you are aboard the ship)

Total cost: USD 343 for 2 persons

Should you have other questions, please do not hesitate to contact us.

Best regards,
Cindy

Dear Karla Hernandez, Thank you for your inquiry about the Ambassador Day Cruise. You can reserve the cabin by adding special request during the booking process on our website. The cost for the cabin is 68 USD, and it can accommodate up to 6 adults. Please let me know if you have any further questions. Sincerely, Melissa 

Dear Melaine Chan, You can request to do kayak or bamboo boat when you are on the cruise. Its price is USD 15/kayak for 2 persons or USD 5/person for bamboo boat option. Best regards, Cindy

Dear Sebastian Cordero, Please be advised the cabin is not included in the cruise's price. Please see the price below:

- USD 69 per person for Ambassador day cruise
- USD 65 for a deluxe cabin for max 6 pax

Total cost: USD 479 for 6 persons excluding transfers (USD 30/person/bus round trip from Hanoi). Should you have any further questions, please do not hesitate to contact us.

Best regards,
Cindy

Dear Tanishq, For 1 night cruise, please have a look at Ambassador Cruise (https://www.halongbaytours.com/cruise/president-cruise/2-day-1-night.html). Please let me know your travel date to check availability and bring you our quote. Best regards, Cindy

Dear Marissa Chua, Our offer for Ambassador Day Cruise is USD 69/person and USD 195/private minivan Hanoi - Halong - Hanoi. I emailed you the itinerary for your reference. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Stephen Ho, We have emailed you the offer. The cruise starts at approx 8:00 am and finishes at 16:00. If you need a transfer from Hanoi, please consider a private minivan at USD 195/round trip.

Our cancellation policy is as follows:
• More than 30 days prior to check-in: free of charge. 
• From 30 to 11 days prior to check-in: 15% of total rates. 
• From 10 to 7 days prior to check in: 30% of total rates. 
• Less than 7 days prior to check-in: 100% of total rates. 
• No-Show: 100% of total rates.

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Dear Paul, I have sent the cruise's menu for your reference. Should you need further assistance, please do not hesitate to contact me! Best regards, Annie (Ms.)

Dear Gunjan, Yes, the cruise does have an elevator. Best regards, Annie (Ms.)

Dear Kriana, Yes, you can come to our office to pay for this trip. We are at 72 Hang Trong Street and we open from 8:00 - 12:00 & 13:30 - 17:30. Best regards, Annie (Ms.)

Dear NJ, Please check the answer as below:

1. The cruise docks at the pier so you will get on directly at Halong International Cruise Port and do not need to join a tender to the cruise ship.

2. Due to the geography of Ha Long Bay, you will visit islands and caves, join activities by speedboat.

3. Unfortunately, one deluxe cabin can accommodate a maximum of 6 people and costs $60/cabin. Thus, I suggest you should book two cabins for your group to take a rest on board. If you would like to book, I will check the availability with the cruise and help to arrange this cabin accordingly.

Should you have any questions do not hesitate to contact us.

Best regards,
Susan

Dear Monika Szubert, Regarding your questions for Ambassador Day Cruise on Dec 18 or 19, we offer a shuttle bus Hanoi - Halong - Hanoi at USD 30/person. The bus will pick you up at your hotel from 5:30 - 6:00 AM. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Marty, Ambassador Day Cruise costs below:

- USD 69 per person for 6 hour cruise
- USD 30/person/bus Hanoi - Halong - Hanoi
- USD 65 for a deluxe cabin for 2 persons

Best regards,
Cindy

Dear Sir/Madam, For Ambassador Day Cruise, you can take a taxi to Office Lobby - Hanoi Tower - 49 Hai Bà Trưng at 6:15am to join the bus. Best regards, Mary

Dear Lalitha, I am sorry that the cost of Ambassador Day Cruise does not include day-use. The Deluxe cabin costs US$ 70/cabin and you can use it from check-in to check-out. For the activities, the cruise does offer kayaking (460,000d/kayak) and bamboat (100,000nvd/person). Best regards, Annie (Ms.)

Dear PRATHYUSHA KANNA, Please be advised Ambassador Day Cruise offers a light breakfast and it can be breads or noodles (subject to change everyday). Best regards, Cindy

Dear Janet Nichols Whitney, Please be advised Ambassador Day Cruise finishes at 16.30pm and as your ship leaves at 17.00, do you think it is a bit rushed for you? Actually Ambassador Cruise docks at the same Halong International Port so after the cruise, you just need to walk about 5 minutes to your cruise ship terminal so you can consider it. Best regards, Cindy

Dear Annie, Please be advised the itinerary is fixed so it is not possible to add the bamboo boat activity. Can you please consider another cruise to have an option for bamboo boat? Please see the other below:

1. Amethyst Day Cruise: USD 62/person - 7 hour cruising - $30/person/bus round trip
Details: https://www.halongbaytours.com/day-cruise/amethyst-cruise.html

2. La Casta Day Cruise: USD 70/person - 8 hour cruising + $30/person bus round trip 
Details: https://www.halongbaytours.com/day-cruise/la-casta-daily-cruise.html

Should you have other questions, please do not hesitate to contact us.

Best regards,
Cindy

Dear Sam, The shuttle bus pick up time is between 5.45 - 6.00am from your hotel in Hanoi Old Quarter to Ambassador Day Cruise. Best regards, Cindy

Dear Marie, I am sorry that the day cruise does not include a fishing village. Best regards, Cindy

Dear Amy Lin, We can add the cabin as an extra service for you and its price is USD 65 for a deluxe cabin for max 6 persons. Best regards, Cindy

Dear Vivian, Yes, you can ask the staff to help keep the luggage when you go down the ship for the tour. Best regards, Cindy

Dear Anna Tam, Please be advised that the Deluxe cabin costs USD 65 for max 6 persons. Best regards, Cindy

Dear Arshdeep Singh, The day cruise rate does not include the day use cabin yet. Shuttle bus Hanoi-Halong-Hanoi is at 30 USD/per person. If you take a cabin for day use on Ambassador Cruise, there is an extra charge applied. Please share your travel date and number of guests for further checking. Best regards, Bonnie (Ms.)

Dear Ms. Patricia, Thank you for your email and inquiry. Celebrity Cruise and Ambassador Day cruise has the same pier location so you can walk from one to another. Best Regards, Melissa

Dear Sunil, Thank you for your email. The lunch served on Ambassador Day Cruise is buffet style so you can select the dish that you prefer. Should you need any further assistance please do not hesitate to contact me. Best regards, Melissa

Dear Vijay, The shuttle bus can only drop-off at Ambassador Day Cruise office in Hanoi center but not the airport. We can help arrange a private car for your trip Hanoi-Hanoi Airport if you are keen on (extra cost applied). Please feel free to contact us if you need further assistance. Best regards, Bonnie (Ms.)

Dear Sam, If you are staying in Hanoi before and after the trip, we recommend you to leave your luggage at the hotel for the most convenience. Otherwise, you stay in Halong after the trip, it is totally fine and you can bring your suitcase along. For Ambassador Day Cruise, the shuttle bus costs US$ 15/person/way. The bus will pick you up at around 5:45 - 6:15 and you will return to the center at around 20:00 - 20:30. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Anna Tam, Please note that Ambassador Day Cruise also starts at Halong International Cruise Port so you do not need any transfer. If you have other questions, please let me know! Best regards,
Annie (Ms.)

Dear Lia, Yes, people with wheelchairs can still join the tour. The cruise staff can help you when transferring the boat thus please kindly not worry. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Dipesh, Yes, the cruise does offer vegetarian meals and they may offer some Indian meals in the buffet. For kayaking, it is around US$ 15/kayak. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Sir/Madam, For Ambassador Day Cruise, the shuttle bus costs US$ 30/person and it will pick you up at your hotel if it is located in the Old Quarter. Otherwise, you can take a taxi to Office Lobby - Hanoi Tower - 49 Hai Bà Trưng at 6:15am to join the bus. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Cho,

Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that the offer on our website which is US$ 69/person is for the tour only, it does not include accommodation. In case you want to book it, it costs US$ 70/cabin extra. Please find the room's image as attached. I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)