Ambassador Day Cruise

Address: Halong International Cruise Port Departure: Daily departure

OVERVIEW
ITINERARY DETAILS
INCLUSIONS
Q&A (0)
REVIEWS (0)

About Ambassador Day Cruise

Launched in February 2023, Ambassador Day Cruise is the largest and one of the most luxurious day cruises in Halong Bay. Featuring spacious 360-degree twin sundecks, 2 deluxe restaurants serving sumptuous dishes from Asian and European cuisine, an outdoor jacuzzi pool, and well-equipped cabins, Ambassador promises a second-to-none day cruising experience in Halong Bay.

Ambassador Day Cruise not only provides travelers with an attractive route with signature attractions such as Sung Sot Cave and Titov Island but also ensures a high-quality service from a well-trained and dedicated crew team.

4 reasons to choose Ambassador Day Cruise

600m2 twin sundecks with panoramic view
Outdoor jacuzzi pool
Varied Asian-European gastronomy
Deluxe rooms for guests

Full itinerary

Day tour itinerary

8:00 - 8:45

Check in at Ambassador Lounge in Halong City at 1st Floor, Terminal - Halong International Cruise Port, Bai Chay Ward, Halong.

9:00 - 10:00

Enjoy light breakfast onboard. Ambassador Cruise starts to sail on Halong Bay and crosses thousands of limestone islands and islets.

10:30 - 12:00

Explore Sung Sot Cave – the biggest cave in the bay with uniquely-shaped stalactites and stalagmites existing for millions of years. Then, visit Titov Island where you can sunbathe or swim at a sandy beach and conquer around 400 stone steps to the top of the mountain and witness the 360-degree view.

12:00 - 14:00

Enjoy a hearty lunch while the cruise continues to cross the beautiful landscapes in Halong Bay.

13:30 - 14:30

Explore Luon Cave by a sampan boat rowed by a local or kayak (extra fee, kindly sign up and pay at reception area before 01:30 PM).

14:20 - 15:30

Enjoy afternoon tea on the sundeck on the 3rd and 4th floors.

15:00 - 16:00

Enjoy a live music show on sundeck (or inside the restaurant area in case of unfavorable weather).

16:00 - 16:15

Disembark at Halong International Cruise Port. Trip ends.

Note: shuttle bus service, if booked, will pick up guests at 7:30am.

Meals included: Lunch

Cruise inclusions & options

Cruising Policy

The FOC rate for only 01 children under 2 years old.
Children from 2 - 11 will pay an extra 85% of the adult rate.
Children aged 12 and above must pay full fare as an adult.
Peak season surcharge: Surcharge of $12 per person per night applies for travel during Lunar New Year (16, 17, 18, 19/02/2026) and 7 April (Hung Kings' Festival), 30 April (Vietnamese Reunification Day), 1 May (Labor Day), 2 September (Vietnam Independence Day).

Price exclusions

Shuttle bus transfer Hanoi - Halong - Hanoi
Airfare & airport transfers
Visa & hotel accommodation
Beverages
Massage, spa treatments
Tips
Other expenses not mentioned in Inclusions

Price Inclusion

Day cruise itinerary and program
1 luxury buffet lunch
Entrance and sightseeing fees
Afternoon tea
Onboard insurance, tax, and service charges

Questions & Answers (128)

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Looking for more info? Send your question to us and our staff will answer it here as soon as possible.

Asked by Marian Dodosn 4 days, 13 hours ago

As part of the Ambassador cruise day, are passengers able to hike at Sun Sot Cave?

0 Answers (1) Reply

Answered by Tracy 4 days, 4 hours ago

Dear Marian Dodosn, Yes, the Sung Sot Cave (Surprise Cave) is a key stop on the Ambassador Cruise itinerary. You will have the opportunity to hike through the cave and admire its incredible limestone formations. It is a beautiful walk with a fantastic panoramic view of the bay from the exit! Let us know if you have any other questions. Best regards, Tracy

Asked by Vinod Kumar 6 days, 19 hours ago

Hi, I would like to know how much percent or fix is charged for Hercules Premium Day Cruise: Ha Long Bay with Sung Sot & Ti Top for childs (aged 7 year and less than 4 year).

0 Answers (1) Reply

Answered by Tracy 5 days, 21 hours ago

Dear Vinod Kumar, We unfortunately do not offer bookings for the Hercules Premium Day Cruise. However, the Ambassador Day Cruise is an excellent alternative.

For the Ambassador Day Cruise, the child policy is as follows:
- Children aged 5-12 years old are charged 85% of the adult price.
- Children from 2 years old to under 5 years old are charged 75% of the adult price.

Please let me know if you have any other questions.

Best regards,
Tracy

Asked by Vivek 6 days, 21 hours ago

Do we have any facility in terminal for freshup.

0 Answers (1) Reply

Answered by Tracy 5 days, 21 hours ago

Dear Vivek, I would like to inform you that the cruise terminal functions as a waiting lounge and provides seating and restrooms for your use before check-in. Once you are onboard, we have bathrooms available for you to freshen up. Best regards, Tracy

Asked by Ahmed 3 weeks, 1 day ago

Can I bring 2 carry ons on board?(2 people) Can we be picked up at Hanoi & returned to Ninh Binh?

0 Answers (1) Reply

Answered by Lilly 3 weeks ago

Dear Ahmed, Yes, you can certainly bring two bags on board the cruise. We can also arrange transportation to pick you up in Hanoi and drop you off in Ninh Binh. We offer a shuttle bus service for the Halong - Ninh Binh route at $18 USD per person. Best regards, Lilly

Asked by Phạm Mai Ngọc 2 months, 2 weeks ago

Hi, is it possible to get a pick up from Hai Phong?

0 Answers (1) Reply

Answered by Iris 2 months, 2 weeks ago

Dear Ms. Phạm Mai Ngọc, Regarding your question about pick-up from Hai Phong, please note that our bus service does not extend to Hai Phong. However, we can arrange a private car pick-up for you. The rate for this service is USD 45 and it can accommodate a maximum of 2 adults and 1 child. Best regards, Iris (Ms.)

Asked by Ali 2 months, 3 weeks ago

Hi, I'm looking at booking the Ambassador day cruise for 2 people, how do I book the shuttle service to and from Hanoi old quarter? and If i wanted a cabin is that booked when we board or at checkout here?

0 Answers (1) Reply

Answered by Tracy 2 months, 3 weeks ago

Dear Ali, You can easily book the shuttle service to and from the Hanoi Old Quarter after completing your cruise tour booking on our website. The option for transfer service will be available for you to select and secure with payment during the checkout process. Regarding the private cabin reservation, we recommend booking it directly with us or adding it to your existing booking request. This allows us to check availability and assist you accordingly. Best regards, Tracy

Asked by Juanita 2 months, 3 weeks ago

What time does the cruise sail? If the shuttle bus picks us up at 7:30 am, it'll be 10 am by the time we arrive at the port from Hanoi.

0 Answers (1) Reply

Answered by Iris 2 months, 3 weeks ago

Dear Juanita, The shuttle bus pick-up for the day cruise typically takes place between 5:30 AM and 6:00 AM in the Old Quarter of Hanoi. This allows for an 8:00 AM check-in at the port. Best regards, Iris

Asked by KWON DAL AN 3 months, 4 weeks ago

안녕하세요? 좋은 리뷰와 유튜브 후기를 보고 연락드립니다. 9월 17일에 임산부 아내와 앰배서더 크루즈 당일투어 예정입니다. (총 2명) 1. 빈폴 리조트에서 아침 8시까지 라운지로 가려고 하는데 크루즈 여행 중 저희 캐리어를 보관해주실수 있나요? 2. 전망대나 동굴탐험을 안하고 배에 체류해도 되나요?

0 Answers (1) Reply

Answered by Iris 3 months, 3 weeks ago

Dear Mr. KWON DAL AN, You are welcome to leave your luggage in our waiting lounge, or you may bring it on board. Our staff will be happy to assist and keep an eye on it for you. You may choose to stay on the cruise and enjoy the scenery of Halong Bay instead of participating in activities such as cave exploration or other excursions. Your comfort and preferences are our priority. Yours sincerely, Iris (Ms.)

Asked by tawni 4 months, 2 weeks ago

for one day cruise, do you get to check in your own room

0 Answers (1) Reply

Answered by Tracy 4 months, 2 weeks ago

Dear Tawni, For the Ambassador Day Cruise, private cabins are available at an additional cost of 65 USD/room. Best regards, Tracy

Asked by Saurabh Kulkarni 5 months, 1 week ago

I am planning to Book a day cruise tomorrow for 4 Adults and 1 Child. I am looking for Round Trip Bus transfers as well from La Passion Classic Hotel, Hanoi. Could you please share the cost and Pick up timings etc. Also we are Vegetarians so do you have options?

0 Answers (1) Reply

Answered by Tracy 5 months, 1 week ago

Dear Saurabh Kulkarni, I would like to share some great day cruise options available for your group of 5 for tomorrow, July 30th as follows:

Jadesails Cruise: $89/person, including round-trip shuttle transfer from Hanoi to Halong and back. The pick-up time from Hanoi Old Quater is around 7:00 - 7:20 am
Ambassador Day Cruise: $69/person, the shuttle bus round trip Hanoi - Halong - Hanoi costs $30/person. The pick-up time in Hanoi is around 6:30 - 7:00 am
La Casta Daily Cruise: $70/person, with the shuttle bus round trip from Hanoi for $30/person. The pick-up time is at around 6:45 - 7:15 am
Amethyst Cruise: $48/person, the shuttle bus round trip Hanoi - Halong - Hanoi costs $25/person. The pick up time is between 6:45 and 7:15 am

I hope one of these options meets your needs! Please let me know your thoughts soon, as we cannot hold slots for long with last-minute bookings.

Kind regards,

Tracy

Asked by Ito 5 months, 2 weeks ago

Hello, I'm thinking of booking this day-tour with shuttle bus. I want to know the time of arrival at Hanoi. And is the bus often delayed? I'm worried about it because I have a flight on the same day.

0 Answers (1) Reply

Answered by Lilly 5 months, 2 weeks ago

Dear Ito, I'm pleased to inform you that after your cruise, the shuttle bus will take you back to Hanoi Old Quarter, arriving between 6:30 PM - 7:00 PM (depending on traffic conditions). If you head straight to the airport from there, you would arrive around 7:30 PM - 8:00 PM. You might also consider booking a private car directly to the airport instead, which would save you a good amount of time. Best regards, Lilly

Asked by Jennifer Tran 5 months, 3 weeks ago

Hello, I am interested in booking the Ambassador Day Cruise this September and would like to know if I can book a shuttle bus service? Do you provide a return shuttle bus service to pick us up from our hotel in Hanoi, transport us to Halong International Cruise Port for the day cruise, and then drive us back to our hotel in Hanoi?

0 Answers (1) Reply

Answered by Iris 5 months, 3 weeks ago

Dear Ms. Jennifer Tran, We can arrange a return shuttle bus service for you. This service includes pick-up from your hotel in Hanoi, transportation to Halong International Cruise Port for your day cruise, and then a comfortable return journey to your hotel in Hanoi after the cruise. The rate for shuttle bus round trip transfers is 30$ per person. Yours sincerely, Iris

Asked by Keely 7 months ago

Hi, can you please provide me the cost for a day room to relax in. We are staying in Ha Long at the De La Sea Hotel, do you offer a bus/shuttle service between our hotel and the departure terminal for the cruise? Also, are there food options other than seafood?

0 Answers (1) Reply

Answered by Iris 7 months ago

Dear Keely, I am pleased to inform you that the rate for a cabin on the Ambassador Day Cruise is USD 65 per cabin. Please kindly note that a shared shuttle bus service is not available from your hotel to the pier. However, we would be pleased to arrange private transportation for you at a cost of USD 35 per car. With regard to dining, should you prefer not to have seafood, we are happy to accommodate alternative meal options. For your convenience, I emailed the cruise menu for your review. Yours Sincerely, Iris

Asked by alan thomas 7 months, 2 weeks ago

Wgat is the best way to experience Ha Long Bay? Should we also book a room on the ship? Please receommend a transportation service from Hanoi-Ha Long-Hanoi. I was thinking 1 day but could spend one night if this is the best experience. All information is appreciated

0 Answers (1) Reply

Answered by Helen 7 months, 2 weeks ago

Dear Alan, Regarding the best way to experience Ha Long Bay, we generally recommend an overnight cruise with a room on the ship. This allows you more time to immerse yourself in the stunning scenery, explore different areas of the bay, and enjoy a wider range of activities. While a day trip offers a glimpse of the bay's beauty, an overnight cruise provides a much more comprehensive and memorable experience. Also, we can arrange convenient transfer services using a shared shuttle bus for all of our cruises. We look forward to hearing from you and helping you plan an unforgettable trip to Halong Bay. Best regards, Helen

Asked by James 8 months, 1 week ago

We are a family of four departing from Hanoi. Could you please provide the round-trip shuttle price? We are also interested in a private room with deck access. What would the total cost be, including everything? Thank you.

1 Answers (1) Reply

Answered by Melissa 8 months ago

Dear Mr. James, The shuttle bus round trip costs 30USD/person, and room for day use is 60USD. I look forward to hearing from you! Melissa

Asked by Youhsuan 8 months, 1 week ago

Hi, would like to know if we can book a room for a day trip and the pickup service from JW Hanoi on 5/8, thank you!

0 Answers (1) Reply

Answered by Tearis 8 months, 1 week ago

Dear Youhsuan, We offer a private room on the Ambassador Day Cruise for 70 USD. Kindly share the number of passengers in your group so we can proceed with the booking accordingly. Kind regards, Tearis

Asked by Pesi Wadia 8 months, 2 weeks ago

On a Day Cruise, do you provide a room to relax please? And where can we see photos of your cruise boat, please?

1 Answers (1) Reply

Answered by Helen 8 months, 2 weeks ago

Dear Pesi, Thank you for reaching out to us. Yes, Ambassador Day Cruise offers day rooms where you can relax. I have sent you the offer via email. If you have any more questions, please don't hesitate to ask. Best regards, Helen

Asked by Richard Jimenez Vasquez 8 months, 2 weeks ago

I would like to be pick up from Hanoi Old Quarter but after the boat tour my next hotel is Flamingo Cat Ba. How can I get from there to Cat ba? Can you arrange transportation or there is an easy way for me to get there from the port?

0 Answers (1) Reply

Answered by Helen 8 months, 2 weeks ago

Dear Richard, To answer your question, after the boat tour, you can easily get to Flamingo Cat Ba by booking a ferry or taxi directly from the cruise pier to Cat Ba. Please let me know if you have any other questions. Best regards, Helen

Asked by Lim chin tee 8 months, 3 weeks ago

If we booked the Ambassador day cruise. Is the a shuttle bus pick Up n return back to old quarter included in the price of US$69.

0 Answers (1) Reply

Answered by Tearis 8 months, 3 weeks ago

Dear Lim Chin Tee, Please note that 69 USD does not cover the round-trip shuttle bus, which must be selected separately when booking. The shuttle bus round-trip Hanoi - Halong - Hanoi costs 30 USD/person. Kind regards, Tearis

Asked by Emmanuel Arackal 9 months ago

Is it possible for you to arrange a transfer to ninh binh after the cruise? How much would it cost?

0 Answers (1) Reply

Answered by Annie 8 months, 4 weeks ago

Dear Emmanuel Arackal, We also offer a private transfer option. It is USD 175/private sedan for 2 persons from Hanoi - Halong - Ninh Binh. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Emmanuel Arackal 9 months ago

Do you provide any sort of pick up option? How much would it cost? In my case, I am staying in Hanoi and traveling by bus in the early moring to halong bay is quite difficult.

0 Answers (1) Reply

Answered by Mary 8 months, 4 weeks ago

Dear Emmanuel Arackal, For Ambassador Day Cruise, we offer Shuttle bus round trip Hanoi - Halong - Hanoi for $30/ person. The pick up location is within Hanoi Old Quarter. Regards, Mary

Asked by Hetal Athale 9 months ago

Does the Ambassador Day Cruise include a room? Are the showers shared ?

0 Answers (1) Reply

Answered by Tearis 9 months ago

Dear Hetal Athale, We offer a private cabin on the Ambassador Day Cruise upon request for 70 USD/cabin. Each cabin is well-equipped with a bathroom. Should you have any questions, please do not hesitate to contact us. Best regards, Tearis

Asked by Rowan Eliot 9 months, 1 week ago

How do I book a private room on the Ambassador Day cruise? The comments say it is possible but the booking form does not have it as an option.

0 Answers (1) Reply

Answered by Tearis 9 months, 1 week ago

Dear Rowan Eliot, A private cabin on the Ambassador Day Cruise costs 68 USD/cabin. Please share your travel date and group size so we can check its availability and book manually for you. Looking forward to hearing from you. Kind regards, Tearis

Asked by Amanda Nguyen 9 months, 2 weeks ago

Hi there, I’m looking to book the Ambassador Day Cruise for 5 adults 1 infant (2 years old), with private transfer (including baby seat) and a cabin. How much will this cost AUD ? I tried booking on the website but they didn’t show the cabin. I’m looking to go in August 2025

0 Answers (1) Reply

Answered by Tearis 9 months, 2 weeks ago

Dear Amanda Nguyen, As per your request, you can find the quotation below:
- Roundtrip transfer Hanoi - Halong - Hanoi by private minivan: 195 USD for your group
- Private cabin: 68 USD per cabin

Hope to hear from you soon.

Best regards,
Tearis

Asked by Megan Stewart 9 months, 3 weeks ago

Xin chau! We, my daughters (11 and 8) will be docking on a cruise ship (Holland America Line) in Ha Long for the day (7am to 9pm). Will you cruise be suitable for us? It looks wonderful. Gam Un

0 Answers (1) Reply

Answered by Tearis 9 months, 2 weeks ago

Dear Megan Stewart, Ambassador Day Cruise is one of the largest and most renowned luxury day cruises in Halong Bay. It is considered a top choice for travelers who wish to explore the breathtaking bay while enjoying modern facilities, fine dining restaurants, and exceptional service. The well-planned itinerary covers key attractions within a day, so it is suitable for families and middle-aged travelers. Another advantage we think would be that the cruise docks at Halong International Cruise Port, thus it allows your family to reach easily from Holland America Line disembarkation. Kind regards, Tearis

Asked by Matt Jowett 10 months ago

Hello, 'Explore Luon Cave by a sampan boat rowed by a local or kayak (extra fee).' What does the extra fee include? Is it extra fee to explore this cave? or extra fee for boat to be rowed by local? Thanks.

0 Answers (1) Reply

Answered by Tearis 10 months ago

Dear Matt Jowett, An additional fee applies for kayaking. It costs $18 per kayak which fits 2 people. You can register directly with the cruise staff on board. Kind regards, Tearis

Asked by Devang Patel 10 months, 1 week ago

Hi....At what time will I be pick up from hanoi old quarter for Ambassador day cruise in the morning....Also what is the vegetarian menu.... kindly reply....

0 Answers (1) Reply

Answered by Cindy 10 months, 1 week ago

Dear Devang Patel, The pick up time is between 5.30 - 6.00am from Hanoi Old Quarter for Ambassador Day Cruise. The cruise serves a buffet lunch so you can choose the vegetarian options. Best regards, Cindy

Asked by Brigid Burns 10 months, 2 weeks ago

We will need a car service from the Vinpearl Resort in HaLong and would also like to book a cabin for 02 JAN 2026 for a day cruise. I see that I can't add these features when booking the trip. Do I request in special comments when booking and then have another invoice to pay? Thank you!

0 Answers (1) Reply

Answered by Cindy 10 months, 2 weeks ago

Dear Brigid Burns, Please just book for the Ambassador Day Cruise on our website and leave a special note when booking then we will accommodate your request accordingly. Best regards, Cindy

Asked by Ruby 10 months, 3 weeks ago

Are we allowed to drink on board? Do they serve alcohol or can I bring alcohol?

0 Answers (1) Reply

Answered by Cindy 10 months, 3 weeks ago

Dear Ruby, The cruise does serve drinks with alcohol on board so you can order and pay when you are there. Best Regards, Cindy

Asked by Janie W. 11 months ago

Hello! My husband & I are interested in the Ambassador Day Cruise on Ha Long Bay but will need a private transfer from Hanoi Westlake hotel. What time would we need to start from our hotel to the ship? Also, if we wanted to get a private room, how much is it and when would we have access to the room when we are aboard the ship? How much would it cost for everything? Thank you for your help, Janie

0 Answers (1) Reply

Answered by Cindy 10 months, 4 weeks ago

Dear Janie, Thank you for your email. We can arrange the service for you as below:

- USD 140 for a private car round trip with pick up from/to Hanoi Westlake hotel. Pick up from 6.00am
- USD 69/person for cruise
- USD 65 for a deluxe balcony cabin (check in when you are aboard the ship)

Total cost: USD 343 for 2 persons

Should you have other questions, please do not hesitate to contact us.

Best regards,
Cindy

Asked by KARLA HERNANDEZ 11 months, 1 week ago

Hi, how do I reserve the cabin?

0 Answers (1) Reply

Answered by Melissa 11 months ago

Dear Karla Hernandez, Thank you for your inquiry about the Ambassador Day Cruise. You can reserve the cabin by adding special request during the booking process on our website. The cost for the cabin is 68 USD, and it can accommodate up to 6 adults. Please let me know if you have any further questions. Sincerely, Melissa

Asked by Melanie Chan 11 months, 1 week ago

Hi, a previous question mentioned that you can't add on a bamboo boat or kayak when booking. Can you rent one when we get there? If yes, how much is it?

0 Answers (1) Reply

Answered by Cindy 11 months ago

Dear Melaine Chan, You can request to do kayak or bamboo boat when you are on the cruise. Its price is USD 15/kayak for 2 persons or USD 5/person for bamboo boat option. Best regards, Cindy

Asked by Sebastian Cordero 11 months, 2 weeks ago

Hi, we are a group of 6 and we would like to know if the cabin is included, if it is not, how can we reserve it? I would like to know the total cost for the 6 of us and the cabin. Thank You!!

0 Answers (1) Reply

Answered by Cindy 11 months, 2 weeks ago

Dear Sebastian Cordero, Please be advised the cabin is not included in the cruise's price. Please see the price below:

- USD 69 per person for Ambassador day cruise
- USD 65 for a deluxe cabin for max 6 pax

Total cost: USD 479 for 6 persons excluding transfers (USD 30/person/bus round trip from Hanoi). Should you have any further questions, please do not hesitate to contact us.

Best regards,
Cindy

Asked by Tanishq 11 months, 2 weeks ago

Hey! we are 3 people visiting and wanted to ask about price and itenary for 1 night stay at your cruise and will Vegetarian food be available at the cruise.

0 Answers (1) Reply

Answered by Cindy 11 months, 2 weeks ago

Dear Tanishq, For 1 night cruise, please have a look at Ambassador Cruise (https://www.halongbaytours.com/cruise/president-cruise/2-day-1-night.html). Please let me know your travel date to check availability and bring you our quote. Best regards, Cindy

Asked by Marissa chua 11 months, 2 weeks ago

Hi, we are travelling in a group of 7pax. And we are interested in 1 day Halong bay cruise via Ambassador luxury cruise on March 21, 2025. May i know the full details of inclusions and activities and best quote for our group, and can we booked for a shuttle round trip from Solare De Monte Hotel , Hanoi how much for the grp of 7pax. Thank you

0 Answers (1) Reply

Answered by Annie 11 months, 2 weeks ago

Dear Marissa Chua, Our offer for Ambassador Day Cruise is USD 69/person and USD 195/private minivan Hanoi - Halong - Hanoi. I emailed you the itinerary for your reference. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Stephen 11 months, 3 weeks ago

We are a group of 10 people and would like to join the day cruise on 8 December. Can you please let me know the total cruise price? What is the starting and finishing time of the cruise? Thank you.

0 Answers (1) Reply

Answered by Annie 11 months, 3 weeks ago

Dear Stephen Ho, We have emailed you the offer. The cruise starts at approx 8:00 am and finishes at 16:00. If you need a transfer from Hanoi, please consider a private minivan at USD 195/round trip.

Our cancellation policy is as follows:
• More than 30 days prior to check-in: free of charge.
• From 30 to 11 days prior to check-in: 15% of total rates.
• From 10 to 7 days prior to check in: 30% of total rates.
• Less than 7 days prior to check-in: 100% of total rates.
• No-Show: 100% of total rates.

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Asked by Paul 11 months, 3 weeks ago

Hi, is there anywhere i can view the food menu?

0 Answers (1) Reply

Answered by Annie 11 months, 3 weeks ago

Dear Paul, I have sent the cruise's menu for your reference. Should you need further assistance, please do not hesitate to contact me! Best regards, Annie (Ms.)

Asked by kriana 1 year ago

I wonder if we can buy tickets for this ship offline.

0 Answers (1) Reply

Answered by Annie 1 year ago

Dear Kriana, Yes, you can come to our office to pay for this trip. We are at 72 Hang Trong Street and we open from 8:00 - 12:00 & 13:30 - 17:30. Best regards, Annie (Ms.)

Asked by NJ 1 year ago

Are we going to get on-board and off-board the cruise ship directly from land at Halong international cruise port? Or are you going to transfer us in a small boat/ vessel to the cruise ship? 2.Are we going to reach the activities points directly by the cruise ship or would you transfer us in small boats to the activities points? 3. Could we book only one cabin/room for our group of 7 people? How much is the cost and how can we book that?

0 Answers (1) Reply

Answered by Susan 1 year ago

Dear NJ, Please check the answer as below:

1. The cruise docks at the pier so you will get on directly at Halong International Cruise Port and do not need to join a tender to the cruise ship.

2. Due to the geography of Ha Long Bay, you will visit islands and caves, join activities by speedboat.

3. Unfortunately, one deluxe cabin can accommodate a maximum of 6 people and costs $60/cabin. Thus, I suggest you should book two cabins for your group to take a rest on board. If you would like to book, I will check the availability with the cruise and help to arrange this cabin accordingly.

Should you have any questions do not hesitate to contact us.

Best regards,
Susan

Asked by MONIKA SZUBERT 1 year ago

HI we are planning to book a day cruise on The Ambassador for 18 or 19 December. We are staying in Hanoi. Could we book a transfer from the hotel? If yes, what time would be the pick up time please? thank you

0 Answers (1) Reply

Answered by Annie 1 year ago

Dear Monika Szubert, Regarding your questions for Ambassador Day Cruise on Dec 18 or 19, we offer a shuttle bus Hanoi - Halong - Hanoi at USD 30/person. The bus will pick you up at your hotel from 5:30 - 6:00 AM. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Marty Talavera 1 year ago

Looking to book the all-day cruise on The Ambassador on January 4th. for two people, Is the room included to rest and shower or is that extra.

0 Answers (1) Reply

Answered by Cindy 1 year ago

Dear Marty, Ambassador Day Cruise costs below:

- USD 69 per person for 6 hour cruise
- USD 30/person/bus Hanoi - Halong - Hanoi
- USD 65 for a deluxe cabin for 2 persons

Best regards,
Cindy

Asked by Shannon 1 year, 1 month ago

Is it possible to set up a meeting location for pick up in the Old Quarter if not staying there but near there?

0 Answers (1) Reply

Answered by Mary 1 year, 1 month ago

Dear Sir/Madam, For Ambassador Day Cruise, you can take a taxi to Office Lobby - Hanoi Tower - 49 Hai Bà Trưng at 6:15am to join the bus. Best regards, Mary

Asked by Lalitha 1 year, 1 month ago

Hello, We are planning to book ambassador day cruise for Jan 15,2025. May I know if the deluxe cabin rooms are included, if not what is the price and timing for the use of the room? Whether kayaking and bamboo boat activity are included in the itinerary and what is the price for that? Thanks.

0 Answers (2) Reply

Answered by Annie 1 year, 1 month ago

Dear Lalitha, I am sorry that the cost of Ambassador Day Cruise does not include day-use. The Deluxe cabin costs US$ 70/cabin and you can use it from check-in to check-out. For the activities, the cruise does offer kayaking (460,000d/kayak) and bamboat (100,000nvd/person). Best regards, Annie (Ms.)

Asked by PRATHYUSHA KANNA 1 year, 2 months ago

Do we get breakfast on board the ship? if so what do you give as light breakfast?

0 Answers (1) Reply

Answered by Cindy 1 year, 1 month ago

Dear PRATHYUSHA KANNA, Please be advised Ambassador Day Cruise offers a light breakfast and it can be breads or noodles (subject to change everyday). Best regards, Cindy

Asked by Janet Nichols Whitney 1 year, 2 months ago

We will be docked at Ha long Bay from 13:00 January 30, 2025 to January 31, 2025 departing at 17:00. Can we book this cruise for January 31 and be able to board our ship before departure? We are on the Crystal Symphony.

0 Answers (1) Reply

Answered by Cindy 1 year, 2 months ago

Dear Janet Nichols Whitney, Please be advised Ambassador Day Cruise finishes at 16.30pm and as your ship leaves at 17.00, do you think it is a bit rushed for you? Actually Ambassador Cruise docks at the same Halong International Port so after the cruise, you just need to walk about 5 minutes to your cruise ship terminal so you can consider it. Best regards, Cindy

Asked by Annie 1 year, 2 months ago

How much is the bamboo boat? Is there an option for me to add it when I book the cruise online?

0 Answers (1) Reply

Answered by Cindy 1 year, 2 months ago

Dear Annie, Please be advised the itinerary is fixed so it is not possible to add the bamboo boat activity. Can you please consider another cruise to have an option for bamboo boat? Please see the other below:

1. Amethyst Day Cruise: USD 62/person - 7 hour cruising - $30/person/bus round trip
Details: https://www.halongbaytours.com/day-cruise/amethyst-cruise.html

2. La Casta Day Cruise: USD 70/person - 8 hour cruising + $30/person bus round trip
Details: https://www.halongbaytours.com/day-cruise/la-casta-daily-cruise.html

Should you have other questions, please do not hesitate to contact us.

Best regards,
Cindy

Asked by Sam 1 year, 2 months ago

What time is the shuttle bus pick up time from Hanoi for people joining the day cruise? Thank you

0 Answers (1) Reply

Answered by Cindy 1 year, 2 months ago

Dear Sam, The shuttle bus pick up time is between 5.45 - 6.00am from your hotel in Hanoi Old Quarter to Ambassador Day Cruise. Best regards, Cindy

Asked by Amy Lin 1 year, 3 months ago

How do we book a cabin as well for the day?

0 Answers (1) Reply

Answered by Cindy 1 year, 3 months ago

Dear Amy Lin, We can add the cabin as an extra service for you and its price is USD 65 for a deluxe cabin for max 6 persons. Best regards, Cindy

Asked by Vivian 1 year, 4 months ago

Is there a safe place where we can leave our things when we go down the ship for the tour? We will be bringing extra clothes and towel. Thank you.

1 Answers (1) Reply

Answered by Cindy 1 year, 4 months ago

Dear Vivian, Yes, you can ask the staff to help keep the luggage when you go down the ship for the tour. Best regards, Cindy

Asked by Anna Tam 1 year, 4 months ago

I am going to take the day tour cruise and wonder if I want to use cabin during on board for how much ?

1 Answers (1) Reply

Answered by Cindy 1 year, 4 months ago

Dear Anna Tam, Please be advised that the Deluxe cabin costs USD 65 for max 6 persons. Best regards, Cindy

Asked by Arshdeep Singh 1 year, 5 months ago

Can we book transfers from Hanoi Old Quarter for the day cruise. Also, does the price include usage of cabin/room while at the cruise for resting and getting freshened up. Thanks.

1 Answers (1) Reply

Answered by Bonnie 1 year, 5 months ago

Dear Arshdeep Singh, The day cruise rate does not include the day use cabin yet. Shuttle bus Hanoi-Halong-Hanoi is at 30 USD/per person. If you take a cabin for day use on Ambassador Cruise, there is an extra charge applied. Please share your travel date and number of guests for further checking. Best regards, Bonnie (Ms.)

Asked by Patricia Young 1 year, 5 months ago

We will be on Celebrity Cruise and docking Mar 17 and 18. We would like to take a Halong Bay cruise. How far are you from where Celebrity Cruise ship docks?

1 Answers (1) Reply

Answered by Melissa 1 year, 5 months ago

Dear Ms. Patricia, Thank you for your email and inquiry. Celebrity Cruise and Ambassador Day cruise has the same pier location so you can walk from one to another. Best Regards, Melissa

Asked by Sunil Parekh 1 year, 5 months ago

Do serve vegetarian food? How many varieties/dishes can we expect?

1 Answers (1) Reply

Answered by Melissa 1 year, 5 months ago

Dear Sunil, Thank you for your email. The lunch served on Ambassador Day Cruise is buffet style so you can select the dish that you prefer. Should you need any further assistance please do not hesitate to contact me. Best regards, Melissa

Asked by vijay REddy 1 year, 6 months ago

after cruise trip in the evening, can you drop off us at Hanoi International airport ? for that ,do we need to do any reservation along with cruise ticket.

1 Answers (1) Reply

Answered by Bonnie 1 year, 6 months ago

Dear Vijay, The shuttle bus can only drop-off at Ambassador Day Cruise office in Hanoi center but not the airport. We can help arrange a private car for your trip Hanoi-Hanoi Airport if you are keen on (extra cost applied). Please feel free to contact us if you need further assistance. Best regards, Bonnie (Ms.)

Asked by Sam 1 year, 6 months ago

what is the cost of shuttle, if 2 adults 2 kids(3yo & 7 yo),we might have big luggage bags with us, can it be accommodate in shuttle and later in cruise,we will be staying at 27 Lo Su, Hoan Kiem Hanoi, can shuttle pick us up? and what time?What time in evening we will be back to our hotel?Can we stay at Halong city to see the city.

1 Answers (1) Reply

Answered by Annie 1 year, 6 months ago

Dear Sam, If you are staying in Hanoi before and after the trip, we recommend you to leave your luggage at the hotel for the most convenience. Otherwise, you stay in Halong after the trip, it is totally fine and you can bring your suitcase along. For Ambassador Day Cruise, the shuttle bus costs US$ 15/person/way. The bus will pick you up at around 5:45 - 6:15 and you will return to the center at around 20:00 - 20:30. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Anna Tam 1 year, 7 months ago

Do we need to book a transfer to the cruise port for departure as we are in the Halong international cruise port already.

1 Answers (1) Reply

Answered by Annie 1 year, 7 months ago

Dear Anna Tam, Please note that Ambassador Day Cruise also starts at Halong International Cruise Port so you do not need any transfer. If you have other questions, please let me know! Best regards,
Annie (Ms.)

Asked by Lia 1 year, 7 months ago

I need to know, whether elderly ( can walk a little bit) using wheelchair can get in to the cruise? Since I read reviews that passangers will be transfered using small boat to the cruise, so need to know whether wheelchair user can make it before make a booking. Thanks

1 Answers (1) Reply

Answered by Annie 1 year, 7 months ago

Dear Lia, Yes, people with wheelchairs can still join the tour. The cruise staff can help you when transferring the boat thus please kindly not worry. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by dipesh 1 year, 8 months ago

what are the charges for kayak and speed boat is there indian vegetarian meal available

1 Answers (1) Reply

Answered by Annie 1 year, 8 months ago

Dear Dipesh, Yes, the cruise does offer vegetarian meals and they may offer some Indian meals in the buffet. For kayaking, it is around US$ 15/kayak. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by 구수석 1 year, 8 months ago

How much is the round-trip fare for the shuttle bus starting from Hanoi, and I would like to know the exact place (such as the name of the building) where I will pick up at 7:30 am. 하노이에서 시작하는 셔틀버스의 왕복요금은 얼마이며, 오전 7시30분에 어디서 픽업하는지 정확한 장소(건물명칭 등)을 알고싶습니다.

0 Answers (1) Reply

Answered by Annie 1 year, 8 months ago

Dear Sir/Madam, For Ambassador Day Cruise, the shuttle bus costs US$ 30/person and it will pick you up at your hotel if it is located in the Old Quarter. Otherwise, you can take a taxi to Office Lobby - Hanoi Tower - 49 Hai Bà Trưng at 6:15am to join the bus. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Cho 1 year, 9 months ago

Hi I'm considering day trip with Ambassador Day Cruise, ad it seems that this includes Deluxe room for guest Does the price appear on the top including a cabin(Deluxe room)? I wonder if I can check what Deluxe room look like.

0 Answers (1) Reply

Answered by Annie 1 year, 9 months ago

Dear Cho,

Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that the offer on our website which is US$ 69/person is for the tour only, it does not include accommodation. In case you want to book it, it costs US$ 70/cabin extra. Please find the room's image as attached. I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

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