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What Our Guests Say
La Pandora Cruise
Departure Port: Tuan Chau Harbor, Halong, Quang NinhExcellent Based on 10 reviews
The cabin was clean and provided all the necessary amenities and I love watching the bay from the ...
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About La Pandora Cruise
4 things that we love most about La Pandora Cruise
- One of the best family cruises
- Spacious and well-equipped cabins
- Private balcony
- Friendly and dedicated staff
Full Itinerary
Shuttle bus picks you up at your hotel in Hanoi Old Quarter (extra fee). After checking in at Tuan Chau Pier, a tender transfer you to La Pandora cruise. Enjoy a welcome drink and listen to the safety instruction while the cruise starts sailing to Lan Ha Bay.
AfternoonA hearty lunch with Vietnamese cuisine is served in the restaurant. After lunch, you rest a bit before getting off the boat for a trip around Ong Cam Area. Here you can kayak or swim in the crystal clear water of Lan Ha Bay. Then, back to La Pandora for Sunset Party and cooking demonstration with a Vietnamese traditional dish.
EveningEnjoy dinner at 19:00. There is a bunch of night activities for you such as squid fishing, playing board game, watching movies, ordering drinks from the bar, or unwinding on the sunloungers on the top deck.
Last updated 16:33 Friday 24 Mar 2023
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check-in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and sent to us via email.
- Check in on board: 12:30 PM
- Check out: 11:00 AM
- Return Hanoi: 3:30 PM
- F.O.C for one child below the age of 5 years traveling with two adults, sharing bed with 2 adults. Limited one child per cabin only.
- Children from 5 to below 10 years of age sharing a cabin with two adults on one bed are charged at 75% of adult rate, limited to one child per cabin only.
- Child from 10 years old: Charged 100% of the given price.
- Peak season surcharge: Surcharge of $25 per person per night applies for travel date on 24th December and 31st December, and $15 per person on Lunar New Year (9-10-11-12/02/2024)
- On the second day you will travel on a day boat and do not have access to the mother boat and your cabin until later in the afternoon (for 3 days/2 nights itinerary)
- Beverages (cocktail, wine, other drinks)
- Transfer service
- Tips and other personal expenses
- Surcharge for Christmas (24/12) & New Year’s Eve (31/12)
- All other services not clearly mentioned above
- Welcome drink, cold handkerchief, fresh fruits basket, bottles of mineral water in each cabin.
- Full furnished deluxe en-suite cabin with A/C, hot water.
- All meals on board.
- Complimentary morning tea and coffee.
- Cooking demonstrations.
- Entrance and sightseeing fees.
- Kayaking, Local rowing boat, swimming (if the weather permits), Squid fishing, Music entertainment.
- English speaking tour guide.
- Hi-class A/C shuttle bus (round trip).
- Fruits and local wine party.
- Wifi access.
Asked by Ashley | Nov. 29, 2023 04:44
Hi there, few questions: - I have a shellfish allergy, can the boat cater to this? - Is shuttle pickup/dropoff to Hanoi free in March 2024? - We (2 adults) would like to do 2D1N and upon return to Hanoi, go to the airport. Can we pay extra after the free shuttle service to be taken straight the airport? How much would this cost? We are considering a 7pm domestic flight to Hue.
Answered by Cindy | Nov. 29, 2023 04:45
Dear Ashley, Thank you for your email! We are so happy to hear from you! I would like to answer your questions as follows: (1) Yes, the boat can cater to your food restrictions for sure. (2) The shuttle bus is free in March 2024 with pickup/drop off in Hanoi Old Quarter. (3) The free bus cannot drop off at Hanoi airport so we will arrange a private car to pick you up on the way from Halong to Hanoi then go straight to Noi Bai airport and the extra fee is USD 20 for 2 persons. You will reach the airport by 3.30pm. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Asked by Steven Parker | Nov. 22, 2023 02:55
The inclusive transfers, and they be changed to accommodate a different location. Looking to go from Hanoi to the cruise and then from the cruise to Ninh Bingh, is that possible
Answered by Annie | Nov. 22, 2023 02:56
Dear Mr. Steven Parker, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that the cruise only offer free shuttle bus Hanoi - Halong - Hanoi. If you need to transfer to Ninh Binh, we offer shuttle bus at US$ 19/person/way. May I know your group size and travel date so that I can check the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Heather Hughes | Sep. 12, 2023 08:34
Hi, (1) can you tell me do you visit Ti Top island on the 2-night cruise and (2) what is the difference in 4 start, 4.5 stars and 5 stars are there on the boat? Thanks
Answered by Lily | Sep. 12, 2023 08:35
Dear Heather, Thank you for contacting us! We are very happy to hear from you! (1) La Pandora Cruise does not visit Ti Top Island, thus if you want a cruise visiting this attraction, please let us know! (2) Please be advised that the number of stars indicate its luxury level, thus 5-star cruises are more luxurious than 4-star ones regarding facilities, services,... Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Viji | Aug. 29, 2023 08:41
Hi, We are interested in booking and Want to confirm 2 things: (1) will the cruise return on time always? As we have a flight out on 26th want to confirm if we will reach Hanoi by 3:30pm; (2) Will the shuttle bus picks up from any hotel in Hanoi?
Answered by Lily | Aug. 29, 2023 08:42
Dear Viji, Thank you for contacting us! I would like to answer your questions as follows: (1) After the cruise, the bus will drop you off in the Hanoi Old Quarter/ Hanoi Center at 2:30 - 3:00 PM. After dropping all guests, our van can continue to the Hanoi Airport and you will reach the airport at 4:00 PM. The surcharge of this trip to the airport is USD 10/ person. Or if you prefer a direct transfer from Halong to Hanoi Airport, we can also arrange a private car transfer at USD 110/ car for 2 persons. (2) The shuttle bus picks up and drops off clients at hotels within the Hanoi Old Quarter, so please kindly book your hotel in this area. Please let us know if you have any other questions! Best regards, Lily
Asked by Nurma | Aug. 29, 2023 08:38
hello, would there any photo documentation included in this tour?
Answered by Lily | Aug. 29, 2023 08:39
Dear Nurma, Thank you for contacting us! We are very happy to hear from you! I am sorry that I do not understand what you mean by "photo documentation". Can you please clarify it so we can assist you better? Or if you are referring to taking pictures of tourists on board during the tour, please be advised that this service is not included in the tour. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Dejan | Aug. 23, 2023 11:48
Hello, is the bus shuttle from Hanoi free? It says "extra fee" in the description
Answered by Lily | Aug. 23, 2023 11:49
Dear Dejan, Thank you for your question! At the moment, we offer free shuttle bus round trip Hanoi - Halong - Hanoi for La Pandora Cruise, so kindly no worries. May I also know your trip dates and how many people will travel so we can check availability for you? Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Trang | Aug. 15, 2023 08:52
Hello. I land at Hanoi airport at 7am, what time and how much is shuttle service for this tour?
Answered by Lily | Aug. 15, 2023 08:53
Dear Trang, Thank you for contacting us! We are very happy to hear from you! Please be advised that the shuttle bus only picks up and drops off clients at hotels in the Hanoi Old Quarter, so you will need to get to our office at 72 Hang Trong to be picked up. Shuttle bus round trip Hanoi - Halong - Hanoi is FREE. Or we can also arrange for you a private car to directly get from Hanoi Airport to Halong at $110/ car/ one way for 2 persons. Please let me know if you have any questions! Best regards, Lily
Asked by stephanie mcewen | Jul. 29, 2023 08:36
Hi Do we visit the fishing village? Is it possible to request 2 cabins beside each other? Thank you
Answered by Lily | Jul. 29, 2023 08:37
Dear Stephanie, Thank you for your questions and we are very happy to hear from you! Please be advised that a visit to Viet Hai Village is included in a 3 days/ 2 nights cruise only, not in a 2 days/1 night cruise. And yes, we can surely arrange 2 cabins beside each other for you, so please no worries! We look forward to hearing from you! Best regards, Lily
Asked by Chandan Verma | Jul. 27, 2023 09:40
Can you guys arrange to pick up - drop service from the hotel in Hanoi ? what will be the rough tariff for both ways?
Answered by Lily | Jul. 27, 2023 09:41
Dear Chandan, Thank you for contacting us and we are very happy to hear from you! For La Pandora Cruise, the shuttle bus round trip Hanoi - Halong - Hanoi is FREE, so please no worries. The bus will pick up and drop off at your hotel in the Hanoi Old Quarter. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by SHIRLEY | Jul. 20, 2023 08:30
Hi, I am interested to book 2 Suite Balcony rooms (upper deck). May I have if there are any interconnecting rooms?
Answered by Lily | Jul. 20, 2023 08:31
Dear Shirley, Thank you for contacting us and we are very happy to hear from you! Yes, La Pandora Cruise does offer Suite Balcony connecting cabins. May I know your trip dates and how many people will travel so we can check availability for you? We look forward to hearing from you! Best regards, Lily
Asked by kathleen | Jul. 06, 2023 09:46
Are the prices quoted per night? so a 3day/2 night cruise would be $300 x 2 nights=$600 total for two people?
Answered by Lily | Jul. 06, 2023 09:47
Dear Kathleen, Thank you for your questions and we are so happy to hear from you! To see a more exact price rate, please choose the options between 3 days/2 nights OR 2 days/ 1 nights in the Cruise Duration Box. And the shown price is the total cost for the cruise. May I also know your trip dates and how many people will travel so we can quote you the prices accordingly and check availability for you? I look forward to hearing from you soon! Best regards, Lily
Asked by Jeevika Kapadia | Jun. 17, 2023 08:56
Hi, I have a couple of questions... (1) Is there is a pick up from the airport... if yes will this be included in the overall cost or not? (2) When it comes to activities esp. the cave visit... do we need to pay extra or it is included in the complete cruise package? Thanks.
Answered by Lily | Jun. 17, 2023 08:57
Dear Jeevika, Thank you for your questions and we are so happy to hear from you! (1) We can help arrange a private car to pick you up directly from the airport to Halong Bay at an extra cost, please share with us how many people will travel and your flight details so we can provide the most suitable options for you. (2) Regarding the activities, I confirm that caving is included in the price, so please do not worry. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Elizabeth McMahon | May. 05, 2023 02:06
I am interested in booking the 3 day/2 night cruise beginning Jan 27, 2024. Do you include hotel pick up in the Hanoi Old Quarter in a standard shuttle bus? And a return trip back to that same hotel? I understand that a private car would be extra. Thank You!
Answered by Cindy | May. 05, 2023 02:12
Dear Elizabeth, Thank you for your email! We are so happy to hear from you. Yes, at the moment La Pandora is offering a free bus from/to hotel in Hanoi Old Quarter. The pick up and drop off can be in two difference hotels as long as they are in Hanoi Old Quarter. If you take a private car, it will be in a separate service with extra charge. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
Asked by Simon D. | May. 03, 2023 08:50
- Free Shuttle Bus - HN-HL-HN - Shuttle bus picks you up at your hotel in Hanoi Old Quarter (extra fee) Is the shuttle for free or is there an extra fee? If there is an extra fee, it is not for free. I am confused.
Answered by Cindy | May. 03, 2023 08:50
Dear Simon, Thank you for your reply! We are so happy to hear from you! Please be advised we are offering free shuttle bus service for La Pandora Cruise so you will not have to pay extra fee for that. It is included in the cruise's cost. Should you have other questions, please feel free to let me know. Best regards, Cindy
10 Customer reviews for La Pandora Cruise
Excellent
Based on 10 reviews
| Cruise quality |
|
9.3 |
| Food/Drink |
|
9.6 |
| Cabin quality |
|
9.9 |
| Staff quality |
|
9.9 |
| Entertainment |
|
9.7 |
| Outstanding: | 2 |
| Excellent: | 8 |
| Mature couples: | 3 |
| Solo travellers: | 1 |
| Family with children: | 3 |
| Groups of friends: | 1 |
| Young couples: | 2 |
Comments are provided by customers who have previously taken this cruise trip
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Jayden Singapores 05-06-2023
Excellent
The cabin was clean and provided all the necessary amenities and I love watching the bay from the balcony. The guide Huy made us feel at home and he was really knowledgeable about the area. There were lots of activities included and we wish we could stay for 2 nights. The only minor downside is the vessel itself is a bit downgraded. However, the view was well worth it and the service would make your trip the most memorable.
Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Lydia Potter US 28-05-2023
Outstanding
What a great experience. My parents and I had 2 days and 1 night on La Pandora. The staff was very polite and hospitable. My parents really loved the food. The bay was beautiful!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Shilpa Sharma India 20-05-2023
Excellent
The ship was a bit old. The cabin was spacious and all had a balcony. It was nice kayaking on the bay as it was calm and peaceful. However, it was quite busy in the kayaking area. Lan Ha Bay was maginfient. Food and beverage was nice.
More cruising time.Cruise quality 8 Food/Drink 10 Cabin quality 9 Staff quality 9 Entertainment 9 -
Kristy Lean New Zealand 06-05-2023
Excellent
Sunny was excellent. She was friendly, polite, caring, and knowledgeable. It was my birthday and the staff made us really special. The cabin was clean and neat. Food was average.
Cruise quality 9 Food/Drink 8 Cabin quality 10 Staff quality 10 Entertainment 9 -
Judee Vruz Philippines 01-05-2023
Excellent
Lan Ha Bay is very beautiful but you will see many trash on the water. La Pandora crew team was awesome. Our trip was more memorable thanks to the dedicated service of the whole team especially tour guide Victor. We booked the Suite balcony on the second deck and nothing to complain about it. The view from the room was amazing. Thank you!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Claire Williamson AU 23-04-2023
Outstanding
Cody offered excellent service. He shared useful information and always took care of us. Food and drinks were great. However, drinking water should be included in meals. Our cabin was nice and well equipped. Kayaking is a must on the trip.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10
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