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Pelican Cruise
Departure Port: Lot 32, Tuan Chau MarinaExcellent Based on 229 reviews
My friends and I booked 2 nights on Pelican cruise. The program was well organized and varied but ...
About Pelican Cruise
Started offering service in early 2012, Pelican Cruise is one of the most popular luxury cruise lines in Halong Bay. The fleet of Pelican Cruise has a total of three vessels, one was launched in 2012 while the two others were put into waters in 2013.
Following the luxury standards, each Pelican Cruise has 22 well-appointed cabins, a luxury bar & restaurant, and a spacious sundeck. In terms of accommodation, each cabin in Pelican cruise has been set in a perfect setting to meet various requirements. All cabins have a wide bow-window and a private balcony and feature wooden floor and hand-made furniture. Contemporary amenities such as Wi-Fi, air-conditioning, in-house telephone, private bathroom, hot and cold shower can be found in each cabin.
In addition to modern facilities and advanced services, Pelican is one of the few Halong Bay cruises being fully equipped with sonars and radars. This is one of the safest cruises in Halong Bay that passengers can place their trust in.
4 things that we love most about Pelican Cruise
- Spacious cabins with oversized windows
- Larger cruise ship perfect for group travel
- Excellent daily BBQ dinner served on board
- Royal suite cabin with private terrace
Full Itinerary
Depart Hanoi for a scenic drive to Halong Bay (transfer by shuttle bus or private vehicle, not included in cabin price). Check in at Tuan Chau Marina and embark the luxury Pelican Cruise.
Afternoon:Lunch will be served after check in and relax with good food as you sail toward Da Chong Islet, passing Incense Burner, Dog Stone Islet, Fighting Cock, Soi Sim Beach, Coconut Tree Island. By mid-afternoon, you will have a chance to venture to Tung Sau area for kayaking and and swim by Titop Island. You can also climb up to the top of Titop island to enjoy the panoramic view of Halong Bay.
Evening:Anchor nearby Lom Bo area. At 19:30, enjoy a deluxe dinner. Relax with night activities such as board games or squid fishing. Spend overnight on board.
Start your day with Tai Chi on the Sundeck. At 07:00, have breakfast with tea, coffee, and pastries while cruising towards Surprise Cave.
Back to the boat, relax before checking out round 09:30 while passing by Hoa Cuong area, Ngon Tay islet (Finger Islet), Ga Choi islet, Lu Huong islet, Ba Hang area, Dog islet. At 10:00, brunch is served in the restaurant. Disembark at the harbor and take our shuttle bus to return to Hanoi at around 11:30 am.
You will get back to Hanoi at 14:30 approximately.
Last updated 11:15 Monday 25 Jul 2022
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
- Children less than 5 years of age are FOC, sharing a room with parent/s.
- Children from 5 to 11 years of age are charged 75%, sharing a twin room
- Children from 12 years of age and above are charged as adult
- The rate for children applicable for one child sharing a twin or double cabin with two adults on mattress.
- Shuttle bus: $25/adult and $15/child round trip
- Peak season surcharge: Surcharge $25/person for Gala dinner applies if guests stay overnight on December 24th and/or December 31st or Lunar New Year (9, 10, 11, 12/2/2024)
- Transfer round trip Hanoi - Halong - Hanoi (shuttle bus available)
- Kayaking Services
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beverages and Tobacco
- Tips and other Personal Expenses
- All other services not clearly mentioned above
- Tax & Service Charges
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals as indicated
- Tai Chi Session
- Cooking Class
- Insurance
Asked by Debashree Bose | Sep. 30, 2023 08:48
Hi, I am planning for a 2D1N trip on 19/20 November. Have the following questions:(1) Is there a possibility of sea sickness? (2) During the time I am visiting, will the weather be bad? (3) Will complementary drink be available and spa complementary?
Answered by Jolie | Sep. 30, 2023 08:50
Dear Debashree Bose, Thank you for your question. Please kindly find my answers as below: (1) Since you are visiting the bay, it is quite calm thus I hope it would be okay with you. However, if you have seasick, you can prepare the medicine just in case. (2) Normally the weather in November is quite cold with less rain. You should check the weather forecast closer to your travel date. (3) I am sorry that the cruise does not offer complimentary drink and spa, you will have to pay for it. However, please note that you will have free 1 bottle of water for each of you in the cabin. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Liz Byers | Sep. 28, 2023 09:13
Hi, we are a family of 4 (2 adults and 2 children aged 4 and 7 years old). Can we book a triple room with an extra rollaway bed to accommodate all 4 of us? (Ideally separate beds for our children)
Answered by Amber | Sep. 28, 2023 09:15
Dear Liz, Thank you for your question. I would like to suggest you 2 following options: (1) As cruise policy, your kid 4 years old will be free of charge and share bed with parents, kid 7 years old will be charge 80% of adults price and get extra bed. So yes, you can take 1 double bed + extra bed for your family. (2) Of another option, you pay a little bit more to take Family room with 2 small room connect together. I hope to hear from you and please let me know if you have any inquiries. Best regards, Amber (Ms.)
Asked by KIM GON | Sep. 28, 2023 09:08
I am going to use the cruise for 2n1d. Arrive at Hai Phong Cat Bi Airport at 09:40. Can you pick me up by shuttle bus? Is it possible to cruise tour on the day?
Answered by Cindy | Sep. 28, 2023 09:09
Dear Kim Gon, Thank you for your question! As per your arrival time, it is possible for you to do the cruise on the day you arrive, but we do not have shuttle bus service picking up from Hai Phong. You would need a private car at USD 45/car for 2 persons. Should you have any questions, please feel free to contact us! Best regards, Cindy (Ms.)
Asked by Sarah | Jul. 05, 2023 03:33
Hi, I'll be travelling with a 9 and 4 year old. Is your cruise kid friendly i.e. no late parties that might keep them awake at night? Can you also cater for special meal requests e.g halal/vegetarian/seafood? Many thanks.
Answered by Cindy | Jul. 05, 2023 03:33
Dear Sarah, Thank you for your inquiries and I am very glad to assist you with your trip. Please be advised the boat is friendly with kids and there is no night party on board on Pelican cruise thus kindly no worries. Although the cruise cannot serve proper halal food, the boat can still cater to vegetarian food/seafood upon your request. Kindly share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
Asked by Marcelo Seráfico | Jul. 05, 2023 03:28
Dear Sirs, Me, my wife, our 13 year old daughter and 05 year old son are planning a Halong Bay cruise next January (from 09 to 11) and would like to ask a few questions: (1) what would be the best room for the 4 of us?; (2) does the itinerary include any pearl farms?; (3) Are kayaking and transfer Hanoi-Halong-Hanoi included in the price?; (4) If the transfer is not included, how much would it cost? I thank you for your attention and wait for a soon answer. Best regards, Marcelo
Answered by Cindy | Jul. 05, 2023 03:29
Dear Marcelo Serafico, Thank you for contacting us! I am glad that your family is planning a trip to Halong bay next year! Regarding your questions for Pelican cruise, please refer my answers as follows: (1) For 4 persons, I suggest you should take a Family Deluxe cabin (2 Deluxe connecting with 1 double bed + 1 twin bed); (2) Yes, Pelican cruise visits Tung Sau Pearl farm; (3) Kayaking is included but transfer Hanoi - Halong - Hanoi is not included in the price; (4) The shuttle cost is US$25/adult and US$15/child under 12 years old. I hope my info would be helpful and should you be ready to book, please kindly do let me know. Look forward to hearing your advice soon. Best regards, Cindy (Ms.)
Asked by Fre.S | Jun. 29, 2023 11:24
Hi, Will we be visiting any cave on this trip?
Answered by Jolie | Jun. 29, 2023 11:24
Dear Sir/ Madam, Thank you for your question and I am very glad to assist you with your trip. As part of the trip with Pelican Cruise, you will visit Surprise Cave - this is one of the largest caves in Halong Bay. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Angela Lord | Jun. 29, 2023 11:23
family 2 adults, 2 kids 12 & 16. would we have to have 2 rooms or can we fit 4 in 1 room. also does every room have a balcony?
Answered by Cindy | Jun. 29, 2023 11:23
Dear Angela Lord, Thank you for your questions! As your family is 4 persons, you need a family room with 1 double bed + 2 single beds. Please note only the Suite Ocean view room has a French balcony. The Deluxe room comes with a window only. Should you would like to book this cruise, please advise me your exact travel date and duration of the trip (2 days or 3 days). Best regards, Cindy (Ms.)
Asked by Yun Hui | Jun. 26, 2023 10:59
Hi there, I am interested in the 2D1N Halong tour for 5 pax. May I check what is the price for one extra bed to one of the deluxe cabins? Also, please confirm if the itinerary includes a tour to Sung Sot cave. Thank you =)
Answered by sunn | Jun. 26, 2023 11:00
Dear Yun Hui, Thank you so much for contacting us and the extra bed cost is the cost of 1 person (2 persons sharing 01 cabins for 2 days and 1 night). And I confirm our Pelican cruise will visit Sung sot cave, so please no worries!. Thank you! I look forward to hear from you, Kind regards, Sunny (Ms)
Answered by Sunny | Jun. 26, 2023 10:58
Dear Joara, Thank you so much for contacting us and we will do pick up and drop off at clients' hotels within the Hanoi Old Quarter area thus please kindly consider booking your hotel within this area. Thank you! I look forward to hearing from you, Kind regards, Sunny (Ms)
Asked by elena sng | Jun. 21, 2023 01:47
can i check if we dont want kayaking and swimming, what else can we do, must we stay on the cruise..
Answered by Sunny | Jun. 21, 2023 01:48
Dear Elena Sng, Thank you so much for contacting us and I confirm that if you do not want kayaking or swimming, you can stay on board and take part in onboard activities. Should you have any further questions, please do not hesitate to contact us. Thank you! Kind regards, Sunny (Ms)
Asked by Trish Lloyd | Jun. 14, 2023 08:37
We are staying in Hoi An for the first week of our trip and then plan to go to Halong Bay via Hanoi. Do you still offer the visa on arrival service if entry point into Vietnam is not Hanoi?
Answered by Sunny | Jun. 14, 2023 08:37
Dear Ms. Trish Lloyd, Thank you for contacting us and yes, we still offer a visa letter even if you do not arrive in Hanoi. The visa letter is alright for air transfer in international airports such as Hanoi, Ho Chi Minh city... Thank you! Should you need any further assistance, please feel free to let me know. It's my pleasure to help! Kind regards, Sunny (Ms)
Asked by Hiromi | Jun. 14, 2023 08:35
Hi, I have heard that there are small boats to go to caves as an optional tour. Does Pelican Cruise have it?
Asked by Kieran | Jun. 01, 2023 08:38
Hi there, The exclusions says "Transfer round trip Hanoi - Halong - Hanoi (shuttle bus available)" indicating that the transfer is not included, but the itinerary on the website says 830 pickup from Hanoi? Is transfer included or not? Thanks
Answered by Amber | Jun. 01, 2023 08:37
Dear Mr. Kieran, Thank you for your questions. I'm glad to assist you with your trip. The price for Pelican cruise shows on our website doesn't include a shuttle bus round trip from/to the hotel in the old quarter; you need to add 25 USD per person for that. The itinerary said 8:30 pick up just for guests to know the time you depart from Hanoi. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
Asked by Birgurman | Jun. 01, 2023 08:36
I want to travel in march 2023. How would be the weather like? How many cabins on the cruise? Which caves does your cruise stop at? How much for Limousine travel from Hanoi to Halong bay and back?
Answered by Quan | Jun. 01, 2023 08:35
Dear Birgurman, Thank you for your questions. The weather in March is normally beautiful. Your selected cruise has 22 cabins. The itinerary of the cruise will stop at Tung Sau pearl farm, Ti top Island, etc. Please find the itinerary on the cruise website. Limousine round trip travel can be included for 25 USD/pax. Should you have any further questions, please feel free to contact me. Best regards, Quan
Asked by Andrew Lua | Nov. 13, 2021 08:53
Dear Pelican Cruise, Just 2 quick questions ... 1) Are there vegan options for your meals and the cooking class? 2) I heard there are cruises where small boats will bring us out for stargazing? Regards Andrew
Answered by Hana | Nov. 13, 2021 09:29
Dear Mr. Andrew Lua, Thank you for your question! Yes, the cruise organizer does offer vegan options and a small cooking class. However, I am sorry that no cruise offers stargazing service. Should you have any other inquiries, please feel free to let us know. Best regards, Hana (Ms.)
Asked by erwin | Oct. 04, 2021 05:36
Hi, I am planning to book the cruise for this coming December holiday (3day2nights). Since the weather is cold, will there be a change of the itineraries?
Asked by James Gillan | Aug. 09, 2021 08:08
Good Evening, What time would we need to be at the dock if we were to make our own way there? We are looking to fly into Haiphong and make our way to Halong Bay, but have to make sure the timing is right. Regards, James
Answered by Cindy | Aug. 09, 2021 08:10
Dear Mr. James Gillan, Thank you for contacting us! Please be advised that you need to be at the dock between 11.30 - 12.00 to check-in and get on board. May I know what time your flight arrives at Hai Phong airport? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
Answered by Cindy | Jul. 23, 2021 05:12
Dear Patricia Ooi, Thank you for your inquiry. Please be advised wifi is available on Pelican cruise but its signal is very weak due to the condition on the sea thus I think you should purchase a 4G Sim Card to use if needed. Please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
Asked by Alex | Jul. 03, 2021 10:09
Why I couldn't find a cave dinner in the route as shown in the video ?!
Answered by Mary | Jul. 03, 2021 10:11
Dear Mr. Alex, Thank you for your question. Kindly be noticed that due to the updated policy of Halong Bay Administration Department, dinner in the cave is not allowed anymore. You will have dinner in the dining area of the cruise. Should you need further information, feel free to contact us again. Regards, Mary (Ms.)
Asked by Kevin | Jun. 18, 2021 09:48
Hi, two quick questions. 1. Does the Deluxe Cabin has windows like in your photo gallery? Noticed that the photo for deluxe cabin is the same as the Ocean View Suite. 2. Do you provide free transfer/shuttle from/to Hanoi? Thanks, Kevin
Answered by Mary | Jun. 18, 2021 09:52
Dear Kevin, Thank you for your question. Please be noticed that all cabins on Pelican Cruise have a balcony. As for transfer service from/to Hanoi, there is a surcharge of US$25/person/round trip. I hope this helps. If you need more information, feel free to contact us. Regards, Mary (Ms.)
Asked by Christine Liang | Jun. 10, 2021 02:12
May I ask is there wifi on the cruise? Kind regards, Christine
Answered by Hana | Jun. 10, 2021 02:18
Dear Ms. Christine, Thank you for contacting us! Yes, wifi is available on the boat. However, please note that due to the mountainous areas, the signal may be unstable sometimes. Should you need any further information, please feel free to ask us! Best regards, Hana (Ms.)
Asked by Jacinta Marcus | Jan. 08, 2021 01:47
Hi there, I was wondering if you can cater for GLUTEN FREE diet on the 3D/2N cruise? Thank you :)
Asked by Joshua Drojetzki | Dec. 02, 2020 09:29
Hi, what time does the actual cruise start? Our plane lands 9:45 in Haiphong, and I wonder if we could make it in time to Halong.
Answered by Sunny | Dec. 02, 2020 09:33
Dear Joshua Drojetzki, Thank you for your email. Our cruises will leave the pier at around noontime (11.30- 12.00), and it takes you around 1 hour from Cat Bi Airport (Hai Phong) to the cruise port (Tuan Chau Marina). Therefore, if your flight is not delayed, it is totally fine for you to join our cruise. Thanks for your kind notice! May I know when would you like to join the trip and how many people you have so I can get back to you with more details. Thank you! I look forward to hearing from you! Kind regards, Sunny (Ms)
Asked by Thomas Bagley | Jan. 21, 2019 10:12
Can the shuttle bus pick up from the JW Marriott or the Sheraton in Hanoi? I can stay at either hotel, but I prefer the JW. Let me know which one is easier for your driver. Thank you!
Answered by Sunny | Jan. 21, 2019 10:13
Dear M. Thomas, Thank you for your question! Pelican bus can pick you up from Sheraton Hotel but not JW Marriot as it is located on the west side of Hanoi (around 40 minutes from Hanoi Old Quarter). If possible I would suggest you to consider a hotel either inside Hanoi Old Quarter or West Lake area. Best regards,
Asked by Chin Chew Bin | Jul. 23, 2018 02:53
Hi, does the shuttle bus for Pelican cruise guests pick up from InterContinental Hanoi Westlake hotel?
Asked by Mr.Jung | May. 11, 2018 06:05
Hi, could you let me know the price for the kayaking service?
Answered by Jolie | May. 11, 2018 06:07
Dear Mr. Jung, Thank you for your email and question. For Pelican Cruise, we are glad to offer you free kayaking. Can you please kindly share with us your travel date and group size so that I can check the availability for you accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Liew Sueh Yin | Jan. 08, 2018 10:51
Hi, May I know if we apply shuttle service by pelican, where is the pick up point? what is the pick up time? Thanks.
Asked by Rachel | Jan. 03, 2018 06:31
Hello, To book and come on this trip, do you require us to have our passports? Would like to book to come soon, however do not currently have our passports in our possession as we are in the process of extending our visa. Thanks.
Asked by Michelle | Dec. 15, 2017 11:22
Hi. My partner and I plan to visit Hanoi in the 3rd week of January. Would this be a suitable time to visit Halong Bay? and also, we would like to know if we were to come back from the 2D1N cruise, would there be transport provided to the airport to catch a flight to HCM?
Answered by Cindy | Jan. 04, 2018 10:45
Dear Michelle, Thank you for your email! Please be advised that the weather in January is pretty cold with foggy thus if your trip plan is flexible, you may consider changing to the end of March or April. Until that time, the weather is warmer and nicer. For transfer, as shuttle bus only picks up and drops off in Hanoi old quarter thus if you want to be dropped off at the airport, you would need a private car. I hope my info would be helpful and should further assistance needed, please feel free to let me know. Best regards,
Asked by Raymond Foster | Dec. 04, 2017 04:30
We will be arriving in Halong Bay by cruise ship. We must return to our ship by 12:30 the following day. Are there taxis available at your dock? Also, how long is the time to travel from your dock to the Port of Cai Lan?
Answered by Cindy | Dec. 04, 2017 04:31
Dear Raymond Foster, Thank you for your email! Please be advised it is about 30 minutes drive from Tuan Chau marina where Pelican cruise docks to your cruise ship port as well as it is easy to take a taxi from Tuan Chau thus you would surely arrive the cruise by 12.30pm. Can you please share with me more details of your inquiry? Best regards, Cindy (Ms.)
Asked by Grace M | Nov. 29, 2017 11:15
Hello, My brother and I are interested in booking a 2D1N tour on Ha Long Bay on Jan. 2-3, 2018 through Pelican Cruise. I do have a few questions, if you don't mind. 1) Based on the quoted price 310 USD, I would like confirm whether or not that is the Net Price. Would there be any additional surcharge based on the dates? 2) If we were to avail your shuttle service from Hanoi to Ha Long and back, what would be the total price? 3) In your Price Inclusion tab, a cooking class is mentioned, but I didn't see it included in the itinerary. Kindly clarify. Looking forward to hearing from you soon. Blessings, Grace
Answered by Jolie | Nov. 29, 2017 11:17
Dear Ms. Grace, Thank you so much for contacting us with your question and please find our answers below: 1/ The price is net price but does not included transfer from Hanoi and drink cost on board. 2/ The shuttle bus by Pelican costs $25/person/round trip 3/ A cooking class is organized in late afternoon around 5:00-5:30pm and already included in the price/ schedule, please no worries. If you have any questions please let me know.
Asked by JOHN ALLAIN P VILLAVERT | Nov. 29, 2017 11:14
will you pick me up at hanoi sky hotel on january 2 then drop me off at hanoi golden moment hotel on january 3? i booked my overnight cruise on january 2.
Answered by Cindy | Nov. 29, 2017 11:15
Dear John Allain P Villavert, Thank you for your email! Yes, the bus can pick you up at Hanoi Sky hotel on and drop you off at Hanoi Golden Moment hotel on the next day. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by BIDISHA GANGULY | Sep. 17, 2017 11:17
Hello, We are interested in booking a 1N2D cruise with Pelican in th month of Decemver 2017. However, we would like to know the time of return at Hanoi once the cruise is over as we would need to catch as evening flight back to Danang. Thank you Regards Bidisha
Asked by Amy | Aug. 07, 2017 04:36
Hi, If I request to get a private transfer, What time is pick up and drop off from hanoi?
Asked by Hayley KIM | Aug. 01, 2017 11:50
Hello, Dear. Does your cruise visit Titop island and sung sot cave in 2days/1night program? Also is there a fridge in each room? thanks and regards.
Asked by peter bloom | Jul. 02, 2017 05:41
Hi, do you supply complimentary bottled water on this cruise please? Thanks.
Asked by SUNNY | Jul. 02, 2017 05:40
I want to book this cruise on 04/07. After the tour, I have to go to Noi Bai airport because my flight is 6:00 (domestic). If I take a Private sedan car Hanoi-Halong-Hanoi $120/car, is it possible to go to the airport directly? Or, Can i use one way shuttle bus Hanoi - Halong and a private car Halong-Noi Bai airport? If then, how much is the cost? thank you!
Answered by Cindy | Jul. 02, 2017 05:41
Dear Sunny, Thank you for your email! We have emailed you the availability of Pelican Cruise for 4 July. For the private car, kindly be advised that our cost US$120 is for Hanoi - Halong - Hanoi only thus if you want to go directly to the airport, the extra charge is US$20. The airport is about 35 minutes from Hanoi Center. If you have any other question please let me know. Best regards, Cindy (Ms.)
Asked by Eunjoo | Jun. 09, 2017 03:36
I'm going to take the shuttle bus.(round trip) Can you pick me up at the airbnb hostel? (address: 24D Trần Hưng Đạo, Hanoi)
Asked by Ding Xuan | Jun. 04, 2017 11:56
Hi, If we were to book the cruise on 6th June, but we have a flight to catch on the next day at 5.15pm. Will we be able to reach Noi Bai Airport at around 3.15pm?
Answered by Lisa | Jun. 04, 2017 11:57
Dear Ding Xuan, Thank you for your email. If you take a direct private transfer you can get to Noi Bai Airport ontime for the flight. The cost for one way direct transfer is $95/car. If you take the shuttle bus I am afraid you will not make it for the flight time. Best regards,
Asked by Joyce Palermo | Jun. 04, 2017 11:56
Hello, The suttle (Hanoi-Halong Bay-Hanoi) is for free? Or there is a extra charge for this? Thanks
Answered by Sunny | Jun. 04, 2017 11:56
Dear Joyce Palermo, Thank you for your contacting us and our Pelican cruise does not offer free of charge shuttle bus transfer. It is US $ 25 per person with pick up and see off within Hanoi Center/ Hanoi Old Quarter area. Thank you! Kind regards, Sunny (Ms)
Asked by cassie | Mar. 29, 2017 11:39
Hi, we come in family of 4 adult, can we book the family deluxe with extra bed?
Answered by Sunny | Mar. 29, 2017 11:40
Dear Cassie, Thank you for your email and yes, I can arrange a family deluxe cabin for your family thus please let me know your travel date and if you wish to spend 2days 1night or 3days 2nights on board? As soon as I received your information, I will return with more details. Actually the family cabins are connecting cabin, so it can host up to 5 passengers but extra person will have to pay surcharge. Kind regards,
Asked by Jinny | Mar. 21, 2017 09:39
I'm take the shuttle bus. Can you pick me up in Hanoi delano Hotel?
Asked by Ken | Feb. 15, 2017 06:25
Hello, I'm intending to book for a 2D1N itinerary with Pelican Cruise. May I know much is the shuttle/transport per pax back and forth our hotel in Hanoi and Halong Bay? Do you pick up from any hotel (any district) in Hanoi? Thanks!
Answered by Sunny | Feb. 16, 2017 12:18
Dear Mr. Ken, Thank you for your contacting us and our shuttle bus only do pick up and drop off within Hanoi Center/ Hanoi Old Quarter area thus please try to book your hotel within this area. The cost for Pelican shuttle bus is $25/person/round trip. Thank you and best regards
Asked by Nelly Lie | Jul. 22, 2016 02:07
Dear Sir / Madam, We are a family with 2 adults and one 12 years old girl. Can we only book 1 cabin with 1 extra bed? Besides, we are vegetarian and how about our meal on board? Can we have special request for our meal on board? Looking forward your reply . thanks and regards.
Answered by Sunny | Jul. 27, 2016 12:20
Dear Nellie, Thank you for your question and please kindly find my comments as following: - As you are a family of 3 thus we could arrange an extra mattress for your daughter thus she could share the same cabin with you. - We can arrange vegetarian for your family- please no worries about it. If you have any other questions please let me know!
229 Customer reviews for Pelican Cruise
Excellent
Based on 229 reviews
| Cruise quality |
|
9.3 |
| Food/Drink |
|
9.3 |
| Cabin quality |
|
9.3 |
| Staff quality |
|
9.5 |
| Entertainment |
|
9.3 |
| Outstanding: | 62 |
| Excellent: | 121 |
| Very good: | 42 |
| Good: | 3 |
| Average: | 1 |
| Mature couples: | 78 |
| Solo travellers: | 20 |
| Family with children: | 22 |
| Groups of friends: | 44 |
| Young couples: | 65 |
Comments are provided by customers who have previously taken this cruise trip
-
Lianna Marsha UK 23-07-2022
Excellent
My friends and I booked 2 nights on Pelican cruise. The program was well organized and varied but we wish the resting time between each activity could be longer. The kayaking trip to Cua Van Village on the second day was very nice and that day was definitely the highlight of our trip. Highly recommend everyone to book 2 nights.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Daniel Australia 16-07-2022
Excellent
Program was nice. We tried kayaking on the bay and it was relaxing and peaceful. The trip to the beach was crowded. Squid fishing was fun.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Mie Singapores 12-07-2022
Outstanding
Thanks to Pelican team, we had a very memorable birthday on the bay. The cake was good. Our food and cabin was nice. Thank you once again.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Julieta US 07-07-2022
Excellent
We wish the kayaking trip on the first day could be longer. Kayaking was the highlight. The trip to the cave and beach was nice but too crowded. View from the Titop beach was stunning.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 8 -
Winnie US 04-07-2022
Excellent
Pelican cruise has a very dedicated team. Everyone went extra miles to create the best trip for us and other guests. Our cabin is not very large but includes all things we need. The view from the room was very nice.Cruise quality 9 Food/Drink 9 Cabin quality 9 Staff quality 9 Entertainment 9 -
Rose US 01-07-2022
Very good
The cruise is clean and well equipped. Our cabin is on the second deck with a small balcony. Food was okay. The trip to Surprising cave was nice but too many people.Cruise quality 9 Food/Drink 7 Cabin quality 10 Staff quality 10 Entertainment 8
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