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Pelican Cruise

Departure Port: Lot 32, Tuan Chau Marina - Show on map
Tai ChiSwimmingSquid Fishing SpaClimbing
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+36 photos
Built: 2012
22 Cabins
Steel Boat
N/A
Full board included
9.4
Excellent Based on 244 reviews
There were 6 of us. We booked 2 nights on Pelican Cruise. The boat itself was not new as the …
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Availability

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-4 Years old Free
05-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Deluxe Cabin
Deluxe Cabin
  • Size: 17m2
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
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Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Royal Suite
Royal Suite
Room with balcony
  • Size: 30m2
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Suite Ocean View
Suite Ocean View
  • Size: 17m2
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Family Deluxe (3 pax)
Family Deluxe (3 pax)
  • Size: 34 sqm
  • Max Adults: 3
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 3
Max children: 1 (up to 12 years of age)

About Pelican Cruise

Started offering service in early 2012, Pelican Cruise is one of the most popular luxury cruise lines in Halong Bay. The fleet of Pelican Cruise has a total of three vessels, one was launched in 2012 while the two others were put into waters in 2013.

Following the luxury standards, each Pelican Cruise has 22 well-appointed cabins, a luxury bar & restaurant, and a spacious sundeck. In terms of accommodation, each cabin in Pelican cruise has been set in a perfect setting to meet various requirements. All cabins have a wide bow-window and a private balcony and feature wooden floor and hand-made furniture. Contemporary amenities such as Wi-Fi, air-conditioning, in-house telephone, private bathroom, hot and cold shower can be found in each cabin.

In addition to modern facilities and advanced services, Pelican is one of the few Halong Bay cruises being fully equipped with sonars and radars. This is one of the safest cruises in Halong Bay that passengers can place their trust in.

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4 things that we love most about Pelican Cruise

  • Spacious cabins with oversized windows
  • Larger cruise ship perfect for group travel
  • Excellent daily BBQ dinner served on board
  • Royal suite cabin with private terrace

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Halong Bay
Morning:

Depart Hanoi for a scenic drive to Halong Bay (transfer by shuttle bus or private vehicle, not included in cabin price). Check in at Tuan Chau Marina and embark the luxury Pelican Cruise.

Afternoon:

Lunch will be served after check in and relax with good food as you sail toward Da Chong Islet, passing Incense Burner, Dog Stone Islet, Fighting Cock, Soi Sim Beach, Coconut Tree Island. By mid-afternoon, you will have a chance to venture to Tung Sau area for kayaking and and swim by Titop Island. You can also climb up to the top of Titop island to enjoy the panoramic view of Halong Bay.

Evening:

Anchor nearby Lom Bo area. At 19:30, enjoy a deluxe dinner. Relax with night activities such as board games or squid fishing. Spend overnight on board.

  • Meals included: Lunch, Dinner
Day 2: Halong Bay - Hanoi
Morning:

Start your day with Tai Chi on the Sundeck. At 07:00, have breakfast with tea, coffee, and pastries while cruising towards Surprise Cave.

Back to the boat, relax before checking out round 09:30 while passing by Hoa Cuong area, Ngon Tay islet (Finger Islet), Ga Choi islet, Lu Huong islet, Ba Hang area, Dog islet. At 10:00, brunch is served in the restaurant. Disembark at the harbor and take our shuttle bus to return to Hanoi at around 11:30 am.

You will get back to Hanoi at 14:30 approximately.

  • Meals included: 1
Day 1: Hanoi - Halong Bay
Morning:

Be picked up from your hotel in Hanoi and start your trip to Halong Bay (transfer by shuttle bus or private vehicle, not included in cabin price). Bus ride will take around 3 hours. Reach Tuan Chau Harbour and rest a bit before boarding the cruise.

Afternoon:

Check in is at noon and lunch will be served shortly after. As you sail towards the myriad caves and islets, you will have the opportunity to visit Tung Sau area to learn how locals make pearls or kayak around at your preference. Enjoy the quiet space and pure air before we proceed to Titop Beach.

Enjoy plenty of time at Titop Beach with activities such as hiking or swimming. Then, the cruise moves and anchors in Luom Bo area during the night time.

Evening:

Dinner will be served at 7:30PM. There are plenty of opportunities for relaxing at night such as Spa service or squid fishing. Overnight on board.

  • Meals included: 2
Day 2: Halong Bay - Tien Ong Cave - Cua Van Fishing Village
Morning:

Start your day with early morning Tai Chi on the Sundeck. Breakfast will be served at 07:00 and try to take a spoonful so as to have energy for this activity-packed day. 

At 8:30 transfer to a day cruise (smaller day boat) to cruise towards Cua Van Floating Fishing Village. Guests can choose to kayak or take a sampan boat rowed by a local to take a close look at authentic floating houses and learn about villagers' daily life.

Afternoon:

Enjoy lunch on day boat. Visit Tien Ong Cave - one of the most pristine caves on Halong Bay. Back to Pelican Cruise, enjoy sunset party on top deck with happy hour.

Evening:

Attend our cooking class on sundeck or watch the magnificent sunset view over the bay. Luxury Vietnamese dinner will be served. Free evening activities.

  • Meals included: 3
Day 3: Halong Bay - Hanoi
Morning:

Enjoy early fresh air on the bay and do some Tai Chi exercise to release stress and gain energy for the whole day. Have breakfast and start the trip to Surprise Cave. Lunch will be served and later check out to get disembarked and get back to Hanoi at around 14:30.

  • Meals included: 1
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Booking Policy
  • More than 30 days prior to check-in: free of charge
  • From 30 to 7 days prior to check-in: 20% of total rates
  • From 6 to 3 days prior to check-in: 50% of total rates.
  • Less than 3 days prior to check-in: 100% of total rates.
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Cruise Policy
  • Children less than 5 years of age are FOC, sharing a room with parent/s.
  • Children from 5 to 11 years of age are charged 75%, sharing a twin room
  • Children from 12 years of age and above are charged as adult
  • The rate for children applicable for one child sharing a twin or double cabin with two adults on mattress.
  • Shuttle bus: $25/adult and $15/child round trip
  • Peak season surcharge: Surcharge $25/person for Gala dinner applies if guests stay overnight on December 24th and/or December 31st or Lunar New Year (9, 10, 11, 12/2/2024)
Price Exclusions
  • Transfer round trip Hanoi - Halong - Hanoi (shuttle bus available)
  • Kayaking Services
  • Airfares, and Hotel Accommodation
  • Visa to Vietnam
  • Beverages and Tobacco
  • Tips and other Personal Expenses
  • All other services not clearly mentioned above
Price Inclusions
  • Tax & Service Charges
  • Cruise Itinerary and Program
  • Entrance and Sightseeing Fees
  • In-house English-speaking Tour Guide
  • Luxury Cabins and Suites with A/C
  • Luxury en-suite Bathroom
  • Meals as indicated
  • Tai Chi Session
  • Cooking Class
  • Insurance

Questions & Answers (92)

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Asked by Birgurman 2 weeks, 3 days ago
I want to travel in march 2023. How would be the weather like? How many cabins on the cruise? Which caves does your cruise stop at? How much for Limousine travel from Hanoi to Halong bay and back?
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Answered by Quan 2 weeks, 3 days ago
Dear Birgurman, Thank you for your questions. The weather in March is normally beautiful. Your selected cruise has 22 cabins. The itinerary of the cruise will stop at Tung Sau pearl farm, Ti top Island, etc. Please find the itinerary on the cruise website. Limousine round trip travel can be included for 25 USD/pax. Should you have any further questions, please feel free to contact me. Best regards, Quan
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Asked by erwin 2 weeks, 3 days ago
Hi, I am planning to book the cruise for this coming December holiday (3day2nights). Since the weather is cold, will there be a change of the itineraries?
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Answered by Jolie 2 weeks, 3 days ago
Dear Mr. Erwin, Thank you for your question! The itinerary works for winter as well. If there is any change, we will surely keep you update. Should you need any further information, please feel free to let us know! Best regards, Jolie (Ms.)
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Asked by Andrew Lua 2 weeks, 3 days ago
Dear Pelican Cruise, Just 2 quick questions ... 1) Are there vegan options for your meals and the cooking class? 2) I heard there are cruises where small boats will bring us out for stargazing? Regards Andrew
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Answered by Hana 2 weeks, 3 days ago
Dear Mr. Andrew Lua, Thank you for your question! Yes, the cruise organizer does offer vegan options and a small cooking class. However, I am sorry that no cruise offers stargazing service. Should you have any other inquiries, please feel free to let us know. Best regards, Hana (Ms.)
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Asked by Kieran 2 weeks, 3 days ago
Hi there, The exclusions says "Transfer round trip Hanoi - Halong - Hanoi (shuttle bus available)" indicating that the transfer is not included, but the itinerary on the website says 830 pickup from Hanoi? Is transfer included or not? Thanks
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Answered by Amber 2 weeks, 3 days ago
Dear Mr. Kieran, Thank you for your questions. I'm glad to assist you with your trip. The price for Pelican cruise shows on our website doesn't include a shuttle bus round trip from/to the hotel in the old quarter; you need to add 25 USD per person for that. The itinerary said 8:30 pick up just for guests to know the time you depart from Hanoi. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Christine Liang 2 weeks, 3 days ago
May I ask is there wifi on the cruise? Kind regards, Christine
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Answered by Hana 2 weeks, 3 days ago
Dear Ms. Christine, Thank you for contacting us! Yes, wifi is available on the boat. However, please note that due to the mountainous areas, the signal may be unstable sometimes. Should you need any further information, please feel free to ask us! Best regards, Hana (Ms.)
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Asked by Liz Byers 2 weeks, 3 days ago
Hi, we are a family of 4 (2 adults and 2 children aged 4 and 7 years old). Can we book a triple room with an extra rollaway bed to accommodate all 4 of us? (Ideally separate beds for our children)
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Answered by Amber 2 weeks, 3 days ago
Dear Liz, Thank you for your question. I would like to suggest you 2 following options: (1) As cruise policy, your kid 4 years old will be free of charge and share bed with parents, kid 7 years old will be charge 80% of adults price and get extra bed. So yes, you can take 1 double bed + extra bed for your family. (2) Of another option, you pay a little bit more to take Family room with 2 small room connect together. I hope to hear from you and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Patricia Ooi 2 weeks, 3 days ago
Do you have free wifi on the boat
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Answered by Cindy 2 weeks, 3 days ago
Dear Patricia Ooi, Thank you for your inquiry. Please be advised wifi is available on Pelican cruise but its signal is very weak due to the condition on the sea thus I think you should purchase a 4G Sim Card to use if needed. Please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Kevin 2 weeks, 3 days ago
Hi, two quick questions. 1. Does the Deluxe Cabin has windows like in your photo gallery? Noticed that the photo for deluxe cabin is the same as the Ocean View Suite. 2. Do you provide free transfer/shuttle from/to Hanoi? Thanks, Kevin
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Answered by Mary 2 weeks, 3 days ago
Dear Kevin, Thank you for your question. Please be noticed that all cabins on Pelican Cruise have a balcony. As for transfer service from/to Hanoi, there is a surcharge of US$25/person/round trip. I hope this helps. If you need more information, feel free to contact us. Regards, Mary (Ms.)
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Asked by Joshua Drojetzki 2 weeks, 3 days ago
Hi, what time does the actual cruise start? Our plane lands 9:45 in Haiphong, and I wonder if we could make it in time to Halong.
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Answered by Sunny 2 weeks, 3 days ago
Dear Joshua Drojetzki, Thank you for your email. Our cruises will leave the pier at around noontime (11.30- 12.00), and it takes you around 1 hour from Cat Bi Airport (Hai Phong) to the cruise port (Tuan Chau Marina). Therefore, if your flight is not delayed, it is totally fine for you to join our cruise. Thanks for your kind notice! May I know when would you like to join the trip and how many people you have so I can get back to you with more details. Thank you! I look forward to hearing from you! Kind regards, Sunny (Ms)
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Asked by Alex 2 weeks, 3 days ago
Why I couldn't find a cave dinner in the route as shown in the video ?!
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Answered by Mary 2 weeks, 3 days ago
Dear Mr. Alex, Thank you for your question. Kindly be noticed that due to the updated policy of Halong Bay Administration Department, dinner in the cave is not allowed anymore. You will have dinner in the dining area of the cruise. Should you need further information, feel free to contact us again. Regards, Mary (Ms.)
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Asked by Thomas Bagley 2 weeks, 3 days ago
Can the shuttle bus pick up from the JW Marriott or the Sheraton in Hanoi? I can stay at either hotel, but I prefer the JW. Let me know which one is easier for your driver. Thank you!
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Answered by Sunny 2 weeks, 3 days ago
Dear M. Thomas, Thank you for your question! Pelican bus can pick you up from Sheraton Hotel but not JW Marriot as it is located on the west side of Hanoi (around 40 minutes from Hanoi Old Quarter). If possible I would suggest you to consider a hotel either inside Hanoi Old Quarter or West Lake area. Best regards,
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Asked by James Gillan 2 weeks, 3 days ago
Good Evening, What time would we need to be at the dock if we were to make our own way there? We are looking to fly into Haiphong and make our way to Halong Bay, but have to make sure the timing is right. Regards, James
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Answered by Cindy 2 weeks, 3 days ago
Dear Mr. James Gillan, Thank you for contacting us! Please be advised that you need to be at the dock between 11.30 - 12.00 to check-in and get on board. May I know what time your flight arrives at Hai Phong airport? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by salem 2 weeks, 3 days ago
is massage and spa available ??
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Answered by Jolie 2 weeks, 3 days ago
Dear Salem, Thank you for contacting us. Yes, Pelican Cruise does offer spa services. You can book and pay for it directly on the boat. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Debashree Bose 2 weeks, 3 days ago
Hi, I am planning for a 2D1N trip on 19/20 November. Have the following questions:(1) Is there a possibility of sea sickness? (2) During the time I am visiting, will the weather be bad? (3) Will complementary drink be available and spa complementary?
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Answered by Jolie 2 weeks, 3 days ago
Dear Debashree Bose, Thank you for your question. Please kindly find my answers as below: (1) Since you are visiting the bay, it is quite calm thus I hope it would be okay with you. However, if you have seasick, you can prepare the medicine just in case. (2) Normally the weather in November is quite cold with less rain. You should check the weather forecast closer to your travel date. (3) I am sorry that the cruise does not offer complimentary drink and spa, you will have to pay for it. However, please note that you will have free 1 bottle of water for each of you in the cabin. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Chin Chew Bin 2 weeks, 3 days ago
Hi, does the shuttle bus for Pelican cruise guests pick up from InterContinental Hanoi Westlake hotel?
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Answered by Jolie 2 weeks, 3 days ago
Dear Mr. Chin Chew Bin, Thank you for contacting us. I confirm that the shuttle bus by Pelican cruise can pick you up from Intercontinental Hanoi. Pick up time is 7:00-7:15am. If you have any other question please let us know!
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Asked by Mr.Jung 2 weeks, 3 days ago
Hi, could you let me know the price for the kayaking service?
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Answered by Jolie 2 weeks, 3 days ago
Dear Mr. Jung, Thank you for your email and question. For Pelican Cruise, we are glad to offer you free kayaking. Can you please kindly share with us your travel date and group size so that I can check the availability for you accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Fre.S 2 weeks, 3 days ago
Hi, Will we be visiting any cave on this trip?
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Answered by Jolie 2 weeks, 3 days ago
Dear Sir/ Madam, Thank you for your question and I am very glad to assist you with your trip. As part of the trip with Pelican Cruise, you will visit Surprise Cave - this is one of the largest caves in Halong Bay. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Sarah 2 weeks, 3 days ago
Hi, I'll be travelling with a 9 and 4 year old. Is your cruise kid friendly i.e. no late parties that might keep them awake at night? Can you also cater for special meal requests e.g halal/vegetarian/seafood? Many thanks.
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Answered by Cindy 2 weeks, 3 days ago
Dear Sarah, Thank you for your inquiries and I am very glad to assist you with your trip. Please be advised the boat is friendly with kids and there is no night party on board on Pelican cruise thus kindly no worries. Although the cruise cannot serve proper halal food, the boat can still cater to vegetarian food/seafood upon your request. Kindly share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
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Asked by Liew Sueh Yin 2 weeks, 3 days ago
Hi, May I know if we apply shuttle service by pelican, where is the pick up point? what is the pick up time? Thanks.
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Answered by Hana 2 weeks, 3 days ago
Dear Mr./ Ms. Liew Sueh Yin, Thank you very much for your question. Pelican shuttle bus can pick up from all hotels in Hanoi Old Quarter and pick up time is between 7:45am and 8:15am. If you have any other question please let me know!
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Asked by Rachel 2 weeks, 3 days ago
Hello, To book and come on this trip, do you require us to have our passports? Would like to book to come soon, however do not currently have our passports in our possession as we are in the process of extending our visa. Thanks.
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Answered by Sunny 2 weeks, 3 days ago

Dear Ms. Rachel, Thank you so much for your email and we only require your passport when you are on the cruise trip thus at the moment, please kindly no worries. Kind regards, Sunny (Ms)

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Asked by Michelle 2 weeks, 3 days ago
Hi. My partner and I plan to visit Hanoi in the 3rd week of January. Would this be a suitable time to visit Halong Bay? and also, we would like to know if we were to come back from the 2D1N cruise, would there be transport provided to the airport to catch a flight to HCM?
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Answered by Cindy 2 weeks, 3 days ago

Dear Michelle, Thank you for your email! Please be advised that the weather in January is pretty cold with foggy thus if your trip plan is flexible, you may consider changing to the end of March or April. Until that time, the weather is warmer and nicer. For transfer, as shuttle bus only picks up and drops off in Hanoi old quarter thus if you want to be dropped off at the airport, you would need a private car. I hope my info would be helpful and should further assistance needed, please feel free to let me know. Best regards,

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Asked by Raymond Foster 2 weeks, 3 days ago
We will be arriving in Halong Bay by cruise ship. We must return to our ship by 12:30 the following day. Are there taxis available at your dock? Also, how long is the time to travel from your dock to the Port of Cai Lan?
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Answered by Cindy 2 weeks, 3 days ago
Dear Raymond Foster, Thank you for your email! Please be advised it is about 30 minutes drive from Tuan Chau marina where Pelican cruise docks to your cruise ship port as well as it is easy to take a taxi from Tuan Chau thus you would surely arrive the cruise by 12.30pm. Can you please share with me more details of your inquiry? Best regards, Cindy (Ms.)
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Asked by JOHN ALLAIN P VILLAVERT 2 weeks, 3 days ago
will you pick me up at hanoi sky hotel on january 2 then drop me off at hanoi golden moment hotel on january 3? i booked my overnight cruise on january 2.
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Answered by Cindy 2 weeks, 3 days ago
Dear John Allain P Villavert, Thank you for your email! Yes, the bus can pick you up at Hanoi Sky hotel on and drop you off at Hanoi Golden Moment hotel on the next day. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Grace M 2 weeks, 3 days ago
Hello, My brother and I are interested in booking a 2D1N tour on Ha Long Bay on Jan. 2-3, 2018 through Pelican Cruise. I do have a few questions, if you don't mind. 1) Based on the quoted price 310 USD, I would like confirm whether or not that is the Net Price. Would there be any additional surcharge based on the dates? 2) If we were to avail your shuttle service from Hanoi to Ha Long and back, what would be the total price? 3) In your Price Inclusion tab, a cooking class is mentioned, but I didn't see it included in the itinerary. Kindly clarify. Looking forward to hearing from you soon. Blessings, Grace
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Answered by Jolie 2 weeks, 3 days ago
Dear Ms. Grace, Thank you so much for contacting us with your question and please find our answers below: 1/ The price is net price but does not included transfer from Hanoi and drink cost on board. 2/ The shuttle bus by Pelican costs $25/person/round trip 3/ A cooking class is organized in late afternoon around 5:00-5:30pm and already included in the price/ schedule, please no worries. If you have any questions please let me know.
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Asked by BIDISHA GANGULY 2 weeks, 3 days ago
Hello, We are interested in booking a 1N2D cruise with Pelican in th month of Decemver 2017. However, we would like to know the time of return at Hanoi once the cruise is over as we would need to catch as evening flight back to Danang. Thank you Regards Bidisha
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Answered by Lisa 2 weeks, 3 days ago
Dear BIDISHA GANGULY, Thank you very much for your question. The cruise bus will reach Hanoi around 5:00pm so I suggest you plan for your onward flight after 7:00pm. If you have any other inquiries please let me know. Lisa (Ms.)
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Asked by Amy 2 weeks, 3 days ago
Hi, If I request to get a private transfer, What time is pick up and drop off from hanoi?
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Answered by Lisa 2 weeks, 3 days ago
Dear Ms. Amy, Thank you for your question. For private car, the latest time for pick up is at 8:00am and earliest time for drop off is 4:00pm. If you have any other questions please let me know! Hana (Ms.)
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Asked by Hayley KIM 2 weeks, 3 days ago
Hello, Dear. Does your cruise visit Titop island and sung sot cave in 2days/1night program? Also is there a fridge in each room? thanks and regards.
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Answered by Sunny 2 weeks, 3 days ago
Dear Hayley KIM, Thank you so much for your email and yes, we offer to visit Titop Island and Sung Sot cave for your cruising route. We have fridge in each room. Thank you! Kind regards, Sunny (Ms)
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Asked by Jacinta Marcus 2 weeks, 3 days ago
Hi there, I was wondering if you can cater for GLUTEN FREE diet on the 3D/2N cruise? Thank you :)
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Answered by Cindy 2 weeks, 3 days ago
Dear Jacinta Marcus, Thank you for your question. Yes, the boat can surely cater to gluten-free diets on the trip. May I know your travel date in order for me to assist you better? Best regards, Cindy (Ms.)
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Asked by peter bloom 2 weeks, 3 days ago
Hi, do you supply complimentary bottled water on this cruise please? Thanks.
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Answered by Hana 2 weeks, 3 days ago
Dear Mr Peter, Thank you for your question. Yes Pelican cruise provided complimentary water inside your cabin (2 bottles/ cabin). Best regards,
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Asked by SUNNY 2 weeks, 3 days ago
I want to book this cruise on 04/07. After the tour, I have to go to Noi Bai airport because my flight is 6:00 (domestic). If I take a Private sedan car Hanoi-Halong-Hanoi $120/car, is it possible to go to the airport directly? Or, Can i use one way shuttle bus Hanoi - Halong and a private car Halong-Noi Bai airport? If then, how much is the cost? thank you!
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Answered by Cindy 2 weeks, 3 days ago
Dear Sunny, Thank you for your email! We have emailed you the availability of Pelican Cruise for 4 July. For the private car, kindly be advised that our cost US$120 is for Hanoi - Halong - Hanoi only thus if you want to go directly to the airport, the extra charge is US$20. The airport is about 35 minutes from Hanoi Center. If you have any other question please let me know. Best regards, Cindy (Ms.)
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Asked by Eunjoo 2 weeks, 3 days ago
I'm going to take the shuttle bus.(round trip) Can you pick me up at the airbnb hostel? (address: 24D Trần Hưng Đạo, Hanoi)
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Answered by Sunny 2 weeks, 3 days ago
Dear Eunjoo, Yes we can pick you up from the address listed above. Pick up time is at 7:30am. Best regards,
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Asked by Joyce Palermo 2 weeks, 3 days ago
Hello, The suttle (Hanoi-Halong Bay-Hanoi) is for free? Or there is a extra charge for this? Thanks
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Answered by Sunny 2 weeks, 3 days ago
Dear Joyce Palermo, Thank you for your contacting us and our Pelican cruise does not offer free of charge shuttle bus transfer. It is US $ 25 per person with pick up and see off within Hanoi Center/ Hanoi Old Quarter area. Thank you! Kind regards, Sunny (Ms)
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Asked by Ding Xuan 2 weeks, 3 days ago
Hi, If we were to book the cruise on 6th June, but we have a flight to catch on the next day at 5.15pm. Will we be able to reach Noi Bai Airport at around 3.15pm?
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Answered by Lisa 2 weeks, 3 days ago
Dear Ding Xuan, Thank you for your email. If you take a direct private transfer you can get to Noi Bai Airport ontime for the flight. The cost for one way direct transfer is $95/car. If you take the shuttle bus I am afraid you will not make it for the flight time. Best regards,
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Asked by Yun Hui 2 weeks, 3 days ago
Hi there, I am interested in the 2D1N Halong tour for 5 pax. May I check what is the price for one extra bed to one of the deluxe cabins? Also, please confirm if the itinerary includes a tour to Sung Sot cave. Thank you =)
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Answered by sunn 2 weeks, 3 days ago
Dear Yun Hui, Thank you so much for contacting us and the extra bed cost is the cost of 1 person (2 persons sharing 01 cabins for 2 days and 1 night). And I confirm our Pelican cruise will visit Sung sot cave, so please no worries!. Thank you! I look forward to hear from you, Kind regards, Sunny (Ms)
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Asked by cassie 2 weeks, 3 days ago
Hi, we come in family of 4 adult, can we book the family deluxe with extra bed?
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Answered by Sunny 2 weeks, 3 days ago
Dear Cassie, Thank you for your email and yes, I can arrange a family deluxe cabin for your family thus please let me know your travel date and if you wish to spend 2days 1night or 3days 2nights on board? As soon as I received your information, I will return with more details. Actually the family cabins are connecting cabin, so it can host up to 5 passengers but extra person will have to pay surcharge. Kind regards,
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Asked by Jinny 2 weeks, 3 days ago
I'm take the shuttle bus. Can you pick me up in Hanoi delano Hotel?
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Answered by Lisa 2 weeks, 3 days ago
Dear Jinny, Thank you very much for your question. We can surely pick you up from Hanoi Delano Hotel! Best regards,
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Asked by KIM GON 2 weeks, 3 days ago
I am going to use the cruise for 2n1d. Arrive at Hai Phong Cat Bi Airport at 09:40. Can you pick me up by shuttle bus? Is it possible to cruise tour on the day?
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Answered by Cindy 2 weeks, 3 days ago
Dear Kim Gon, Thank you for your question! As per your arrival time, it is possible for you to do the cruise on the day you arrive, but we do not have shuttle bus service picking up from Hai Phong. You would need a private car at USD 45/car for 2 persons. Should you have any questions, please feel free to contact us! Best regards, Cindy (Ms.)
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Asked by Angela Lord 2 weeks, 3 days ago
family 2 adults, 2 kids 12 & 16. would we have to have 2 rooms or can we fit 4 in 1 room. also does every room have a balcony?
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Answered by Cindy 2 weeks, 3 days ago
Dear Angela Lord, Thank you for your questions! As your family is 4 persons, you need a family room with 1 double bed + 2 single beds. Please note only the Suite Ocean view room has a French balcony. The Deluxe room comes with a window only. Should you would like to book this cruise, please advise me your exact travel date and duration of the trip (2 days or 3 days). Best regards, Cindy (Ms.)
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Asked by Ken 2 weeks, 3 days ago
Hello, I'm intending to book for a 2D1N itinerary with Pelican Cruise. May I know much is the shuttle/transport per pax back and forth our hotel in Hanoi and Halong Bay? Do you pick up from any hotel (any district) in Hanoi? Thanks!
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Answered by Sunny 2 weeks, 3 days ago
Dear Mr. Ken, Thank you for your contacting us and our shuttle bus only do pick up and drop off within Hanoi Center/ Hanoi Old Quarter area thus please try to book your hotel within this area. The cost for Pelican shuttle bus is $25/person/round trip. Thank you and best regards
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Asked by Trish Lloyd 2 weeks, 3 days ago
We are staying in Hoi An for the first week of our trip and then plan to go to Halong Bay via Hanoi. Do you still offer the visa on arrival service if entry point into Vietnam is not Hanoi?
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Answered by Sunny 2 weeks, 3 days ago
Dear Ms. Trish Lloyd, Thank you for contacting us and yes, we still offer a visa letter even if you do not arrive in Hanoi. The visa letter is alright for air transfer in international airports such as Hanoi, Ho Chi Minh city... Thank you! Should you need any further assistance, please feel free to let me know. It's my pleasure to help! Kind regards, Sunny (Ms)
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Asked by joara 2 weeks, 3 days ago
where is pick up point?
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Answered by Sunny 2 weeks, 3 days ago
Dear Joara, Thank you so much for contacting us and we will do pick up and drop off at clients' hotels within the Hanoi Old Quarter area thus please kindly consider booking your hotel within this area. Thank you! I look forward to hearing from you, Kind regards, Sunny (Ms)
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Asked by Hiromi 2 weeks, 3 days ago
Hi, I have heard that there are small boats to go to caves as an optional tour. Does Pelican Cruise have it?
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Answered by Sunny 2 weeks, 3 days ago
Dear Hiromi, Thank you for your question and yes, Pelican also offers this kind of service. Should you have further questions, please do not hesitate to contact us. Thank you! I look forward to hear from you, Kind regards, Sunny (Ms)
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Asked by elena sng 2 weeks, 3 days ago
can i check if we dont want kayaking and swimming, what else can we do, must we stay on the cruise..
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Answered by Sunny 2 weeks, 3 days ago
Dear Elena Sng, Thank you so much for contacting us and I confirm that if you do not want kayaking or swimming, you can stay on board and take part in onboard activities. Should you have any further questions, please do not hesitate to contact us. Thank you! Kind regards, Sunny (Ms)
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Asked by Marcelo Seráfico 2 weeks, 3 days ago
Dear Sirs, Me, my wife, our 13 year old daughter and 05 year old son are planning a Halong Bay cruise next January (from 09 to 11) and would like to ask a few questions: (1) what would be the best room for the 4 of us?; (2) does the itinerary include any pearl farms?; (3) Are kayaking and transfer Hanoi-Halong-Hanoi included in the price?; (4) If the transfer is not included, how much would it cost? I thank you for your attention and wait for a soon answer. Best regards, Marcelo
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Answered by Cindy 2 weeks, 3 days ago
Dear Marcelo Serafico, Thank you for contacting us! I am glad that your family is planning a trip to Halong bay next year! Regarding your questions for Pelican cruise, please refer my answers as follows: (1) For 4 persons, I suggest you should take a Family Deluxe cabin (2 Deluxe connecting with 1 double bed + 1 twin bed); (2) Yes, Pelican cruise visits Tung Sau Pearl farm; (3) Kayaking is included but transfer Hanoi - Halong - Hanoi is not included in the price; (4) The shuttle cost is US$25/adult and US$15/child under 12 years old. I hope my info would be helpful and should you be ready to book, please kindly do let me know. Look forward to hearing your advice soon. Best regards, Cindy (Ms.)
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Asked by Barbara 2 weeks, 3 days ago
Hi, do deluxe cabins have a window?
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Answered by Lisa 2 weeks, 3 days ago
Dear Ms. Barbara, Thank you for contacting us. Deluxe cabin on Pelican cruise has big window for sea view. If you have any other questions please let me know!
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Asked by Nelly Lie 2 weeks, 3 days ago
Dear Sir / Madam, We are a family with 2 adults and one 12 years old girl. Can we only book 1 cabin with 1 extra bed? Besides, we are vegetarian and how about our meal on board? Can we have special request for our meal on board? Looking forward your reply . thanks and regards.
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Answered by Sunny 2 weeks, 3 days ago
Dear Nellie, Thank you for your question and please kindly find my comments as following: - As you are a family of 3 thus we could arrange an extra mattress for your daughter thus she could share the same cabin with you. - We can arrange vegetarian for your family- please no worries about it. If you have any other questions please let me know!
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244 Customer reviews for Pelican Cruise

9.4
Excellent
Based on 244 reviews
Score breakdown
Cruise quality
9.3
Food/Drink
9.3
Cabin quality
9.4
Staff quality
9.5
Entertainment
9.3
Traveler rating
  • Outstanding: 65
  • Excellent: 131
  • Very good: 44
  • Good: 3
  • Average: 1
Traveler type
  • Family with children: 23
  • Groups of friends: 49
  • Mature couples: 80
  • Solo travellers: 21
  • Young couples: 71
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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Kevin
US
01-10-2023
Groups of friends
Excellent

There were 6 of us. We booked 2 nights on Pelican Cruise. The boat itself was not new as the picture but clean. Our cabins were comfortable. We visited the island and went kayaking on the first day. On the second day, we were on the day boat to visit a fishing village and a small cave in a quiet area. The trip was very relaxing. On the last day, Surprise Cave was huge and beautiful but much more crowded. The food was nice and plentiful. The staff was very kind and helpful. A 2-night package is recommended!

Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
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YES 2
Nathan
US
15-09-2023
Young couples
Outstanding

We booked a Royal Suite which was spacious and had a nice view with a private balcony. The bed was comfy and the bathroom was clean. The food was excellent. Although there were quite a lot of activities continuously, we enjoyed the itinerary. Thank you for a great trip! We would recommend our friends.

Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
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YES 2
Kathleen Sekeres
US
07-09-2023
Mature couples
Very good

Activities were great. We joined kayaking, climbing, discovering the cave, swimming, etc.

Drinks were expensive
Cruise quality
8
Staff quality
9
Food/Drink
9
Entertainment
9
Cabin quality
9
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YES 5
Prashant
India
05-09-2023
Solo travellers
Excellent

Nice cabin. Good staff. Excellent food. Beautiful view.

Trash in the bay. Bad wifi.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
Show ratings
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YES 5
Kathryn
Canada
10-08-2023
Groups of friends
Excellent

The room was comfortable and nice with a small balcony. Watching the bay from the room was great. The food was good but could be more varied, especially for vegan.

Cruise quality
9
Staff quality
10
Food/Drink
8
Entertainment
9
Cabin quality
9
Show ratings
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YES 1
Larry
US
04-08-2023
Young couples
Very good

Our Deluxe room was compact but clean and comfortable. The staff went the extra mile and we appreciate their kindness. The excursions were too crowded. Maybe next time we would book 2 nights on the bay to have more time to relax and visit isolated areas. 

Cruise quality
9
Staff quality
10
Food/Drink
8
Entertainment
7
Cabin quality
9
Show ratings
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YES 2
Emma
UK
29-07-2023
Groups of friends
Excellent

My family had a 1-night tour with Pelican. The ship was downgraded a bit but the cabin and public areas were kept clean and neat. The food was diversified. Drinks were excluded and fairly expensive. Halong Bay was breathtaking and you will never regret it.

Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
Show ratings
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YES 2
Neil
New Zealand
09-07-2023
Mature couples
Excellent

A nice experience overall. The crew was excellent. Good food and well-organized program.

Less-touristy attractions if possible. Anyway, the cave and island were beautiful.
Cruise quality
9
Staff quality
9
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
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YES 4
Matthias Teufel
Austria
03-07-2023
Young couples
Excellent

The room had a nice view. The itinerary was good but a bit rushed. More downtime between activities would be better. Other things were great, especially the staff. Everyone was accommodating and friendly. Thank you!

Cruise quality
10
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
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YES 5
Rahul
India
26-06-2023
Groups of friends
Excellent

Vegetarian meals were good. The cabin was clean and well equipped. We loved kayaking. The cave was beautiful too. Recommended!

Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 1
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