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Ambassador Cruise
Departure Port: Halong International PierExcellent Based on 52 reviews
President seems to be the biggest ship in Halong Bay so it was very professional. You can find sta...
About Ambassador Cruise
Step aboard the luxurious and refined Ambassador cruise (previously known as President Cruise) for a memorable experience on the way to explore the beauty of Halong Bay.
Boasting one of the biggest cruises in the region, this floating hotel features 46 chic and stylish rooms with capacity of 120 passengers. You will be overwhelmed with your stay in large cabins/ suites which are all fitted with air conditioning, en-suite bathrooms, bathtubs, and private balcony. Besides top-notch accommodation, the cruise also provides a full range of modern amenities namely a luxury spa on cruise, swimming pool on the sundeck, a piano lounge and a restaurant.
Ambassador’s restaurant caters guests with delectable food including international buffet for lunch and a la carte menu for dinner, world-class hospitality and exclusive services. Let the sleek modern cruise take you on its well-designed itinerary curated by experts to sumptuous sceneries of Sung Sot Cave, Tung Sau Pearl Farm or Luon Cave. Additionally, reward yourself with spa treatment, Happy Hour and attend fun-filling cooking demonstration as well as other night activities onboard.
4 things that we love most about Ambassador Cruise
- The only cruise featuring Michelin Star Chef
- Outdoor Jacuzzi available
- Road journey just 2.5 hours from Hanoi via expressway
- Elevator available
Full Itinerary
Pick up from your hotel in Hanoi Old Quarter (pick-up not included in cruise price). Arrive in Ambassador Cruises - Reception Lounge at Halong International Pier.
NoonWelcome drinks and snack, cruise information and check-in 12:15 – 13:30 Lunch will be served while Ambassador vessel cruises toward Halong Bay. You will pass the famous Fighting Cocks Islet, and Thien Cung and Dau Go Caves.
AfternoonStop to visit the magnificent Sung Sot Cave and have panoramic views across Halong Bay. The cruise continues sails along Halong Bay. Make your own choice of enjoying afternoon tea on the sundeck, having spa treatment or pampering yourself at sundeck swimming pool. Kayaking in Luon Cave is also optional.
Late afternoonTake part in cooking demonstration on the sundeck. The cruise then anchors at Coconut Tree Island for overnight stay. Happy Hour on the sundeck.
EveningYou can choose either to savor a delicious dinner at Ambassador’s restaurant or pick your own interesting spot onboard to dine. Relax and indulge in drinks and squid fishing or spa treatment after dinner. Overnight onboard.
Early risers can attend Tai Chi session on sundeck to start off a new day. Enjoy morning coffee & tea with freshly baked pastries in the restaurant. At 7:40 we take you to TiTop Island where you can go swimming or admire panoramic of Halong Bay via a short hiking trip to the top of the island.
Late morningBill settlement and check out. Back to Halong International Pier and disembark.
Last updated 17:18 Wednesday 07 Apr 2021
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Check in on board: 12:30 PM
- Check out: 10:30 AM
- Return Hanoi: 3:30 PM
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The FOC rate for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 5 years old traveling with two (2) adults is allowed for FOC per cabin.
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Children from 5-11 will pay extra charge 75% of adult rate. Children 12 and above must pay full fare as adult.
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An extra charge of USD 25.00 per extra bed if required to set up in the cabin for 02 days/1night program or USD 35.00 per extra bed for 03 days/2 nights program (already included in children rate). An extra charge of USD 10.00 per baby cot for 02 days/1 night program or USD 15.00 per baby cot for 03 days/ 2nights program if require. This extra service is subject to Paradise Cruises availability.
- The child rate for children from 5 to 12 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. In case the child occupies the sole cabin, the rate for adult is applied
- Peak season surcharge: Surcharge of $50 per person per night applies for travel date on 24th December and 31st December.
- Transfer from your home/hotel to the cruise pier and back
- Airfares, and Hotel Accommodation
- Kayaking
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- Tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals as stated in cruise program
- Tai Chi Session
- Cooking Class
- On board insurance
Asked by Terry Levesque | Nov. 13, 2021 04:16
We arrive at Hai Phong airport and would need airport transfer from there not hanoi can that be arranged?
Answered by Hana | Nov. 13, 2021 04:28
Dear Mr. Terry Levesque, Thank you so much for your questions! Regarding your question, please be advised that our shuttle bus only picks up and drops off in Hanoi Old Quarter but we can organize a private car from Cat Bi Airport (Hai Phong) to Ambassador Cruise at US$60/car/way. After the cruise trip, you can join the free transfer back to Hanoi. By the way, may I know your trip date so I can check the cabin availability? Looking forward to hearing from you soon. Best regards, Hana (Ms.)
Asked by Maria Soliman | Oct. 18, 2021 03:32
Hello. Are all your rooms with bathtubs?
Answered by Cindy | Oct. 18, 2021 03:36
Dear Maria Soliman, Thank you for your question! Please be advised on President cruise, only Suite rooms (Cabinet Suite, Treasure Suite or Presidental Suite) have bathtubs. Please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
Asked by Marina | Oct. 07, 2021 02:56
Hello. Is it possible to book the Ambassador Balcony for 3 people?
Answered by Jolie | Oct. 07, 2021 03:51
Dear Ms. Marina, Thank you for contacting us! Yes, we can put an extra bed on Ambassador Balcony for the third person. However, please note that the extra bed is smaller than a single bed. May I know your travel date for checking the availability and the cost? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Yuki Numa | Oct. 01, 2021 08:07
Can you pick up from Pan Pacific Hanoi HOTEL, then 1 night cruise, pick off InterContinental Hanoi Westlake HOTEL. Sincerely,
Answered by Mary | Oct. 01, 2021 08:09
Dear Yuki, Thank you for your inquiry. The cruise bus can pick you up at Pan Pacific hotel but they do not drop off at the hotel outside of Hanoi Old Quarter liked Intercontinental thus you need to take the taxi from Hanoi Old Quarter to this hotel. If you have any further questions, please feel free to ask us! Best regards, Mary (Ms.)
Asked by Poonam Shah | Sep. 14, 2021 09:15
Hello Are kayaks included in the price? Do you provide vegetarian options on the boat? No fish or meat. Thank you
Answered by Jolie | Sep. 14, 2021 09:41
Dear Poonam Shah, Thank you for your questions! Kayaking is excluded and it costs US$ 20/kayak for 2 persons. Regarding vegetarian meals, the boat can surely prepare it so please kindly no worries about it. Should you need any further information, please feel free to contact us! Best regards, Jolie (Ms.)
Asked by Dipesh Raj | Aug. 30, 2021 04:41
Hi, We are the group of 4 people and planning to visit on 15th December for 2 Days 1 Night. My question is in case Cruise is canceled due to bad whether then do you return all my money?
Answered by Hana | Aug. 30, 2021 04:45
Dear Mr. Dipesh Raj, Thank you for your inquiry. In case the cruise trip has to be canceled due to bad weather, please find our cancellation as follow: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). Should you need any further assistance, please do not hesitate to contact us! Best regards, Hana (Ms.)
Asked by Seungwoo Paek | Aug. 18, 2021 11:28
Hi, I was searching for a trip with 2 adults and 2 kids(8yrs) option. and "Superb Deal 2021 - Only $140 per person" this option came up with 280 USD. Is this applicable for 2 adults and 2 kids option too?
Answered by Cindy | Aug. 18, 2021 11:38
Dear Mr. Seungwoo Paek, Thank you so much for contacting us! Our offer is US$ 280/Deluxe cabin for 2 adults. It is US$ 110/children surcharge and US$ 30/extra bed surcharge. Hence, the total cost is US$ 530 for your family with free shuttle bus round trip. I hope to hear from you soon and should you need any further information, please feel free to contact me! Best regards, Cindy(Ms.)
Asked by LEE | Jul. 29, 2021 03:54
Is the shuttle bus going through the expressway and the journey time is about 2.5 hours?
Asked by James W | Jul. 19, 2021 05:50
Hello, does the 3-day/2-night Ambassador Cruise involve any bicycling in the towns? My wife and I cannot ride a bicycle and we're wondering what we would do if there is bicycling in the town. Thank you
Answered by Jolie | Jul. 19, 2021 05:54
Dear Mr. James, Thank you for your question. Please be noted that President Cruise does not offer biking activities. I have sent you the cruise's detailed itinerary via email, please help me to check it! Should you have any further questions, please do not hesitate to contact me. I am more than happy to help! Best regards, Jolie (Ms.)
Asked by Peter Russell | Jul. 08, 2021 10:53
Hi, is it possible to meet up at the cruise port instead of booking the shuttle with you? Thanks.
Answered by Mary | Jul. 08, 2021 10:57
Dear Peter Russell, Thank you for your question. You surely can arrange the transport by yourself and meet up at the cruise port. Please be ready at the address Halong International Cruise Port (SunGroup Port) no later than 11:30 am on your travel date. If you need more information, feel free to ask. Regards, Mary (Ms.)
Asked by Michael R Dugger | Jul. 02, 2021 10:13
We have a flight out of Hanoi about 4p. If we took a private shuttle back from Ha long, would we make it to the airport on time and what would this cost? Thank you.
Answered by Hana | Jul. 02, 2021 10:17
Dear Mr. Michael R Dugger, Thank you for contacting us! With a private car from the cruise pier straight to the airport, you can reach the airport at around 1:30 - 2:00 PM and it costs US$ 100/private sedan car for 2 persons. May I double-check if your flight is domestic or international? Best regards, Hana (Ms.)
Answered by Mary | Jun. 19, 2021 08:50
Dear Eva Pasgaard, Thank you for your question. Ambassador Cruise does provide free Wifi onboard, however, internet connection may be interrupted due to the mountainous area in the bay. I hope you understand. If you have other concerns, feel free to contact us. Regards, Mary (Ms.)
Asked by icey | Jun. 16, 2021 11:48
Do you allow medium size luggage/s (20 kg) in the cruise?
Answered by Jolie | Jun. 16, 2021 11:51
Dear Icey, Thank you for your question! There is no limit for luggage you carry with you, however, we suggest you bring little luggage only for the most comfortable as this is a short trip. I hope this helps and should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Martina Jezdikova | Jun. 11, 2021 10:14
Good evening, Is it possible to get 2 interconnected rooms on President Cruise please? Or be guaranteed 2 rooms next to each other? We will be travelling with kids. Thank you Martina
Answered by Cindy | Jun. 11, 2021 10:15
Dear Martina Jezdikova, Thank you for your email. My name is Cindy from Halong Bay Tour department and I'm glad to assist you with your trip. Please be advised that the Ambassador cruise have connecting cabin so it is surely suitable for your family with kids. I hope my info would be helpful and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
Asked by Rushan Malla | Jun. 04, 2021 09:50
Hi there, my husband has a problem with his leg and it may be inconvenient for him to step up and down too much or join the activities. Is that possible to make the trip?
Answered by Mary | Jun. 04, 2021 09:52
Dear Rushan Malla, Thank you for your question. Please kindly note that there is an elevator inside the ship, and all the outdoor excursions like visiting the cave or kayaking are optional. Your husband still can unwind on the beach or the sundeck and join all other onboard activities, no worries. If you have any more questions, we are very happy to assist. Best regards, Mary (Ms.)
Asked by Yoon | May. 04, 2021 03:02
Hi, I'm looking for 2 people on 18th May ticket. Is the shuttle bus to / from Hanoi included in the price? There's text that says it's included, and some pages that says it's not...?
Answered by Mary | May. 04, 2021 03:09
Dear Yoon, Thank you for contacting us! We now have the special expat deal which is only US$ 280/Deluxe cabin including a shuttle bus round trip for 2 persons. Do you want to book it now? I hope to hear from you soon and please let me know if you need any further information. Best regards, Mary (Ms.)
Asked by park | Jan. 08, 2021 02:15
We have 3 people and would like to do 2 days/1 night. Can we get one room ? Thank you.
Answered by Cindy | Jan. 08, 2021 02:17
Dear Mr. Park, Thank you for your question! My name is Cindy and I am very happy to assist you with your trip plan. Please be advised that one room on President can be added an extra bed to accommodate 3 adults of your group. Kindly contact us for further assistance. Best regards, Cindy (Ms.)
Asked by Kaiyuan Wang | Dec. 17, 2020 04:18
Hello, Is there a limit to how many suitcases my girlfriend and I can carry onboard, for the cruise and the shuttle bus from Hanoi to Ha Long Bay? Thanks.
Answered by Ms Bailey | Dec. 17, 2020 04:25
Dear Kaiyuan Wang, Thank you for your inquiry. My name is Bailey from Halong Bay Tour department and I'm glad to assist you with your trip. There is unlimited to bring the luggage to the bus and boat, you can bring all your stuff with you. However, if you coming back to Hanoi you can storage your bug suitcase at the hotel and carry a small one for more convenience as the room on the boat is not too big so if bring more luggage will be narrow for you. Could you share with me more detail about your trip for a better recommendation? For example which cruise/budget are you looking for, your travel date, and the number of passengers? Please let me know if you have any questions. Best regards, Bailey (Ms.)
Asked by Jade Tran | Dec. 14, 2020 02:32
Can the complimentary limo bus pick up/drop off at a city other than Hanoi?
Answered by Jolie | Dec. 14, 2020 02:37
Dear Mr. Jade Tran, Thank you for your question. I am sorry that the bus is only available for hotels in Hanoi Old Quarter. If you are staying in another city, we can arrange a private car instead thus please let us know. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by stephanie phu | Dec. 09, 2020 09:00
Hi, If we fly from Saigon to Hanoi Airport the same morning. Arrive HAN at 8:10AM, Do you think we can get to the pier on time for departure same day.?
Answered by Mary | Dec. 09, 2020 09:12
Dear Stephanie Phu, Thank you for your email. Please be noticed that President Cruise departs at 12:00, and it takes you around 3 hours by private car/taxi from Hanoi airport to the cruise pier. So if you would like to be in time for the cruise, you need to be ready in a taxi/car no later than 9:00 am to go to the pier. Also, please estimate both the time for check-out from the airport with luggage and the flight might be delayed. Just to make sure, you can consider to stay in Hanoi for 1 night and book the cruise trip on the next day or book an earlier flight on the same day. Should you need further information, please feel free to ask us. We are more than glad to help. Best regards, Mary (Ms.)
Asked by Ram | Dec. 08, 2020 04:46
We are planning to book a 2D 1N trip on Jan 2, 2021. Is it available? Are bathtubs available in all room types?
Answered by Bailey | Dec. 08, 2020 04:50
Dear Mr. Ram, Thank you so much for contacting us! As I have checked, President Cruise is still available on Jan 2, 2021. Please note that bathtubs are only available in Cabinet Suite and Presidential Suite. May I know which cabin you wish to take in order for me to send you the link to secure your booking accordingly? I hope to hear from you soon and please let me know if you have any further inquiries. Best regards, Bailey (Ms.)
Asked by Tammy Tran | Dec. 07, 2020 10:07
If my flight arrives at the Hanoi airport at 7:40am, can I make it to the shuttle bus?
Answered by Cindy | Dec. 07, 2020 10:14
Dear Tammy Tran, Thank you for your email! My name is Cindy and I am very happy to assist you with your trip plan! Regarding your question, please be advised that the shuttle bus leaves at 8.45 from Hanoi and it is 40 minute (without traffic jam) to drive from Hanoi airport to Hanoi city center. However, your flight might be delayed, you need to time take suitcases, get the car so please consider to rent a car go directly from the airport to Halong Bay. I hope my info would be helpful and please feel free to let me know if you have other questions. Best regards, Cindy (Ms.)
Asked by malpani | Dec. 04, 2020 01:43
do you provide seafood free vegetarian food?
Answered by Ms Jolie | Dec. 04, 2020 01:48
Dear Malpani, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. Please note that all of the cruises can prepare vegetarian meals thus please kindly no worries about that. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.
Asked by Patrice | Nov. 10, 2020 02:16
Hello, I read in the itinerary that Kayaking on the first day is optional. May I inquire how much Kayaking would cost per person USD? Thank you.
Asked by Courtney | May. 01, 2019 02:25
We have 3 people and would like to do 2 days/1 night. Can we still get one room and use the rollaway bed for the 3rd person? Or is it required that we get two rooms? Thank you.
Asked by Charles | Apr. 12, 2019 01:50
Is there squid fishing at president cruise?
Answered by Jolie | Apr. 12, 2019 01:51
Dear Mr. Charles, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. I confirm that there is squid fishing activity for President Cruise. However please kindly note it is highly seasonal so the chance of catching squid really depends. I hope this helps and please let me know if you have any questions! Best regards, Jolie (Ms.)
Asked by maureen | Mar. 05, 2019 11:11
For the 3 day cruise, do passengers move to another boat, or stay on the same boat?
Asked by Samantha Sumarli | Jan. 16, 2019 12:25
Hi There. What is the cost of the shuttle? And can I check what time we will reach Hanoi? We have a flight to catch at 7pm and want to know if we would be able to make it on time.
Answered by Hana | Jan. 16, 2019 12:27
Dear Ms. Samantha, Thank you for your question. We offer free shuttle bus for President Cruise (limousine bus) and it will get back to Hanoi around 3:30-4:00pm. There is plenty of time for your onward flight, as it takes around 30-40 minutes from Hanoi Old Quarter to the airport. Best regards,
Asked by JimC | Oct. 20, 2018 02:01
Will the President Cruise add a Peak Season Surcharge for the Dec 19, 2018, 2 days/1 night cruise. Please confirm
Answered by Cindy | Oct. 20, 2018 02:01
Dear JimC, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. Please be advised that President cruise will add Peak Season Surcharge for travel date from 20 Dec to 5 Jan thus if you do the tour on 19 Dec for 2 days, you will not be surcharged. Please share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
113 Customer reviews for Ambassador Cruise
Excellent
Based on 113 reviews
| Cruise quality |
|
9.8 |
| Food/Drink |
|
9.9 |
| Cabin quality |
|
9.9 |
| Staff quality |
|
9.9 |
| Entertainment |
|
9.6 |
| Outstanding: | 71 |
| Excellent: | 39 |
| Very good: | 3 |
| Mature couples: | 29 |
| Solo travellers: | 5 |
| Family with children: | 20 |
| Groups of friends: | 28 |
| Young couples: | 31 |
Comments are provided by customers who have previously taken this cruise trip
-
Davis Green Australia 20-08-2020
Excellent
President seems to be the biggest ship in Halong Bay so it was very professional. You can find staff at any place to get help and they were very hospitality. Food was good and well displayed. Overall we had a great trip and very enjoyable. Thank you
Cruise quality 9 Food/Drink 9 Cabin quality 9 Staff quality 10 Entertainment 9 -
Ines US 05-08-2020
Outstanding
Thank you for arranging this trip for us. We had an unforgettable birthday trip. Everything was great.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Jackson M Canada 01-08-2020
Excellent
Thank you all for a great memory. Our group was very satisfied.
Cruise quality 10 Food/Drink 9 Cabin quality 9 Staff quality 9 Entertainment 9 -
Tiffany Austria 13-07-2020
Outstanding
Halong bay is crowded the time we go. Although noticing it is peak season in Vietnam but we have no other free time. The cruise was faultless from facilities to service. Would definitely come back at a different time with fewer crowds.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Zoe Taiwan 09-07-2020
Excellent
A huge cruise but very well organized and professional. Staff welcomed us from the pier, took care of our food dietary, and provided as much information as I need. Thumbs up for service!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Li-Hua Taiwan 26-06-2020
Excellent
A new boat with a nice outdoor jacuzzi. Facilities were luxurious, the cabin was fully equipped. But they should improve about food.
Cruise quality 10 Food/Drink 8 Cabin quality 9 Staff quality 9 Entertainment 9
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