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What Our Guests Say
Alisa Premier
Departure Port: No. 18, Tuan Chau Marina
About Alisa Premier
With 20 well decorated cabins on board, Alisa Premier seeks to bring guests memorable experience in the beautiful setting of Halong Bay, one of the world's new 7 wonders. All cabins are tastefully furnished and can house up to 3 persons. Especially the cabins on second floor offer balcony with bird eye view of the Bay.
4 things that we love most about Alisa Premier
- New luxury cruise
- Room is spacious
- Triple cabin and family connecting cabin available
- Perfect choice for honeymooners
Full Itinerary
Last updated 13:54 Wednesday 09 Aug 2017
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- Full equipped luxury en-suite cabin with A/C, hot water
- All meals onboard
- Complimentary mineral water
- Complimentary morning tea and coffee
- Welcome drink
- Cookery demonstrations
- Entrance and sightseeing fees
- Kayaking
- Fishing equipment
- English speaking guide
- Transfer from Hanoi to Halong and return by Shuttle Bus (service available - see Cruise policy)
- Additional drinks
- Tips and other personal expenses
- All other services not mentioned above
- Check-in: 12.00 am
- Check-out: 11.00 am
- Arrival time in Hanoi: 04:30pm
- Guide: English Speaking Guide
- Child under 5 years sharing fully paid cabin with parents: No additional charge, limited to one child per cabin.
- Child from 5 to 11 sharing fully paid cabin with parents: Charge 75%, limited to one child per cabin
- Child from 12 and above are charged as adult
- Shuttle bus: $35/person/round trip, pick up and drop off from hotels in Hanoi Old Quarter only by luxury limousine car
- Peak season surcharge: $35/person on 24 and 31 December
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Asked by James Gilchrist | Oct. 18, 2021 10:35
Hi, We are currently booking a holiday in Hanoi, and are looking at staying in the old quarter. I understand that you are able to arrange a shuttle service to and from the ship? The dates we are looking at for a 2day/ 1 night cruise would be the 14th/15th of December 2021. Could you please let me know what our options are, and how much they would cost? Thank you. Kind Regards, James Gilchrist
Answered by Jolie | Oct. 18, 2021 10:47
Dear Mr. James Gilchrist, Thank you for contacting us! Our offer for Alisa Premier Cruise is US$ 400/Junior Suite cabin for 2 persons and US$ 30/person for shuttle bus round trip from/to your hotels in Hanoi Old Quarter area. Please kindly consider and let me know if you wish to go ahead and book it. Best regards, Jolie (Ms.)
Asked by Henrik | Sep. 01, 2021 09:58
Hi, I want to ask if you provide wifi onboard?
Answered by Jolie | Sep. 01, 2021 10:03
Dear Mr. Henrik, Thank you for your inquiry and yes, wifi is available onboard. However, as this is a mountainous area, the signals may be unstable sometimes. We hope you understand the situation! If you need any further information, please feel free to contact me! Best regards, Jolie (Ms.)
Asked by Nathan | Aug. 05, 2021 05:39
Hello! May I know how to get on this boat? We'll be staying in Hanoi.
Answered by Hana | Aug. 05, 2021 05:44
Dear Mr. Nathan, Thank you for your question! If you are staying in Hanoi, we offer the shuttle bus at US$ 30/person or a private sedan car at US$ 140/car/round trip for 2 persons for 2 days 1 night. May I know your trip date, group size then I could check availability and return to you with more information? Should you need further assistance from our side, please do not hesitate to contact us. Kind regards, Hana (Ms.)
Asked by Susan | Jul. 23, 2021 04:44
Hello, may I ask what time the bus arrives in Hanoi the next day?
Asked by Brenda Rice | Jul. 16, 2021 11:11
Can you tell me the itinerary for the 2 night cruise as I cannot see it on my computer on your website.
Answered by Amber | Jul. 16, 2021 11:16
Dear Brenda Rice, Thank you for contacting us. Please be noticed that the cruise currently operates 2 days/1 night only. I've sent you the 3 days/2 night itinerary via email yet it is subject to change later. Please get back to us when you have a specific travel plan so we can assist you better. Regards, Amber (Ms.)
Asked by Shauna Jackson | Jun. 30, 2021 10:58
Does this cruise (2 night) go to Bai Tu Long Bay?
Answered by Jolie | Jun. 30, 2021 11:01
Dear Ms. Shauna Jackson, Thank you for your contacting us however I am so sorry as Alisa Premier cruise does not sail on Bai Tu Long Bay. The boat visits Halong Bay which offers many famous tourist spots such as Surprise Cave and Ti Top Island. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by neena | Jun. 04, 2021 08:52
Hi, I want to know if the senior suite has a private balcony in each room??
Answered by Cindy | Jun. 04, 2021 09:04
Dear Neena, Thank you so much for contacting us! Yes, the Senior Suite cabin does come with a private balcony where you can enjoy the gorgeous view of the bay. Should you need any further information, please feel free to let us know! Best regards, Cindy (Ms.)
Asked by Lily T | Mar. 29, 2021 11:12
Can I ask what the itinerary is for 3 day 2 night cruise? Is kayaking free? Thank you
Answered by Mary | Mar. 29, 2021 11:17
Dear Ms. Lily Tran, Thank you for contacting us! Yes, kayaking is included already. I have sent you a detailed itinerary via email, can you please help me to check it? Should you need any further information, please feel free to let us know! Best regards, Mary (Ms.)
Asked by Liew LL | Dec. 23, 2020 02:24
Can transportation be provided from Hanoi to Halong for a group of 6?
Answered by Hana | Dec. 23, 2020 02:28
Dear Liew LL, Thank you for your questions! Yes, we can surely arrange the transfer for your group of 6. You can choose the Limousine bus which costs US$ 30/person/round trip or taking a private minivan at US$ 170/car/round trip for more privacy. I hope this helps and please let me know if you have any further questions. Best regards, Hana (Ms.)
Asked by JH Kim | Dec. 10, 2020 04:43
Hello, we plan to have a trip and we are total 5 adults. So, we look for 1 room for 3 person and 1 room for 2 person. Is it available in your cruise ? Thank you in advance for your information
Answered by Mary | Dec. 10, 2020 04:48
Dear JH Kim, Thank you for your email. Alisa Premier Cruise does have cabins for 2 and 3 people. Could you please kindly share with us your travel date so that I can check the availability for you accordingly? (Kindly note only 1-night tour is available at this time) I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Mary (Ms.)
Answered by Jolie | Dec. 03, 2020 08:56
Dear Azura, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that the cruise cannot prepare Halal food, can they arrange vegetarian meals for you instead? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
61 Customer reviews for Alisa Premier
Excellent
Based on 61 reviews
| Cruise quality |
|
9.6 |
| Food/Drink |
|
9.5 |
| Cabin quality |
|
9.7 |
| Staff quality |
|
9.9 |
| Entertainment |
|
9.4 |
| Outstanding: | 15 |
| Excellent: | 45 |
| Very good: | 1 |
| Mature couples: | 27 |
| Solo travellers: | 3 |
| Family with children: | 5 |
| Groups of friends: | 8 |
| Young couples: | 18 |
Comments are provided by customers who have previously taken this cruise trip
-
Sarah UK 25-06-2020
Excellent
This is my second time on Halong Bay. The boat is much bigger than the previous one and the facilities are modern. The ship was kept clean and tidy all the time. We love the seafood and service from waiters, bartender guy, receptionists, everyone.
Cruise quality 9 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 9 -
Thomas UK 13-06-2020
Excellent
Halong was stunning but a bit touristic. Alisa Premier Cruise did a good job. Thank you for arranging this trip for our family.
Cruise quality 10 Food/Drink 9 Cabin quality 9 Staff quality 10 Entertainment 8 -
Julia Peru 30-05-2020
Excellent
A nice trip. We were lucky with very nice weather. Program was well planned. Recommended!
Cruise quality 9 Food/Drink 8 Cabin quality 9 Staff quality 10 Entertainment 10 -
Yin Indonesia 23-05-2020
Excellent
Overall very good.
Well organized, interesting activities.The boat is clean, the room is nicely decorated.Some staffs aren't really good at EnglishCruise quality 9 Food/Drink 9 Cabin quality 10 Staff quality 8 Entertainment 10 -
Cheryl Malaysia 09-03-2020
Excellent
We had a wonderful experience. Staff was very polite and enthusiastic.
Cruise quality 10 Food/Drink 10 Cabin quality 9 Staff quality 10 Entertainment 8 -
Cesar New Zealand 06-03-2020
Excellent
Professional staff. Comfy bed and cabin. Excellent food.
Cruise quality 9 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 9
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