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Emperor Cruise
Departure Port: Hon Gai Pier, Halong CityExcellent Based on 71 reviews
Large and well-equipped room. Best food ever. 5-star service. Will come back! ...
About Emperor Cruise
Emperor Cruise has created a new concept of all-inclusive cruising trip in Halong Bay and places a strong emphasis on personal experience of luxury. All cabins are spacious and traditionally furnished with local touch.
Guest can choose between an inclusive package with drinks, spa service and all cruise amenities included OR a full board package which is more economic without compromising the experience. Book your cruise trip with Emperor to treat yourself like one.
3 things that we love most about Emperor Cruise
- All including of food and beverage
- Spacious and luxury cabin
- Round trip limousine bus available
Full Itinerary
Picked up at your hotel in Hanoi Old Quarter (if you book our transfer). Emperor Cruise departs from Lot 28, Tuan Chau Marina which is around 2.5 hours from Hanoi.
NoonCruise staff welcomes you on board before you check in the cabin. A lunch set menu with Vietnamese traditional cuisine is served in Can Chanh Palace Restaurant while the boat cruises to Halong Bay.
AfternoonThe first excursion is Dark - Bright Cave where you can immerse yourself in the emerald water of Lan Ha Bay or kayak under through the cave and witness the peaceful scenery of a lagoon. Back to the vessel, time for afternoon tea with canapes and an interesting Vietnamese traditional cooking class on sundeck while waiting for the sun to set.
EveningA-la-carte dinner is served at Royal Palace Restaurant. Freetime at night with activities such as squid fishing, relaxing on sundeck with cocktails, or booking a spa at reception.
Dawn-hunters may try Vovinam class to start a new day. Light breakfast with tea, coffee, and pastries is ready from 6:45 to 7:15 am. The vessel heads over to Me Cung (Maze) Cave. Guests can witness the most ancient cave in Halong Bay with a stunning view from the royal garden.
9:00 amCheck-out time is from 9:00 to 9:15 am. Enjoy an A-la-carte brunch at Can Chanh Restaurant on the 1st deck while cruising back to the harbor. Arrive at Tuan Chau Marina at around 11:00. Trip ends.
Last updated 14:43 Thursday 21 Jul 2022
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- Check in on board: 12:15pm
- Check out: 11:00am
- Return Hanoi: 2:30pm
- The FOC rate for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 5 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 5-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Peak Season Surcharge: Surcharge $80/adult and $40/child for December 24th, December 31st
- Vietnam Holiday Surchage Vietnam Holiday Surcharge: Surcharge of $50/person for travel during Lunar New Year (21-25 January 2023)
- Shuttle bus: $40/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
- Transfer from Hanoi to halong Bay and back
- Drinks and tips
- Christmas and New Year surcharge
- Welcome drink
- Tender/speedboat transfer
- Tour guide service for unlimited exploration
- Full board -2D1N Cruise: 01 set lunch, 01 a la carte dinner, 01 breakfast,1 Brunch. -3D2N Cruise: 02 set lunches, 01 a la carte & 01 BBQ dinner, 02 breakfasts, 01 brunch
- Complimentary mineral water bottle during the meal
- 15 minutes foot massage
- Music, cinema, bars & art gallery
- Cookery & Tea/ Cocktail demonstration
- Use of sauna & gym
- Vovinam
- All-inclusive activities such as squid fishing, bamboo boat, swimming, cave discovery, visiting fishing village
- Fun club for kids & library
- Free upgrade to higher room category
- All rooms with private balcony & ocean view
- High speed wifi
- Butler service
- All sightseeing tickets
Asked by Clancy James | Aug. 06, 2022 09:21
Hi there, I see you can prepare vegetarian meals onboard. Is it possible to have vegan food (no egg, even in noodles; no cheese, no cow's milk)?
Answered by Melissa | Aug. 06, 2022 09:22
Dear Clancy, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I am glad to inform you that all cruises can prepare vegan meal for you. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Andrea Ludovico Borri | Apr. 22, 2022 08:55
Do you provide vegetarian meals in board? Legume And vegetable? Or oat meal, or coconut milk? Thanks
Asked by Justin F | Jul. 29, 2021 04:15
Hello - Are the rates for "all-inclusive" or "full-board"?
Answered by Jolie | Jul. 29, 2021 04:17
Dear Justin F, Thank you for your questions! Please be advised the rate on our website is "all inclusive". You can see the inclusions part on our website to have more details. Should you have other questions, please feel free to let me know. Best regards, Jolie
Asked by YY | Jul. 21, 2021 03:49
hi, what are the drinks provided on board?any limitation on these drinks?
Answered by Cindy | Jul. 21, 2021 03:54
Dear YY, Thank you for your inquiry! Please be advised if you book the all-inclusive package, you would get Unlimited drinks all time: water, tea, coffee, house wine, spirit, local beer, fruit juices, soft drink, cocktail, and mocktail. Please share with us more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
Asked by Gerry Baker | Jul. 13, 2021 09:37
Dear Sales, I would like to book your signature suite how every I need you to confirmi the following 1/ I am 187cm tall so normally a double bed is not long enough, what length is the bed in your signature suites? 2/ A lot of your opposition tours are offering free pickup and return to Hanoi , inclusive in the cabin price. 3/ How many guests would be aboard for this cruise? Regards Gerry Baker
Answered by Joy | Jul. 13, 2021 09:41
Dear Mr. Gerry Baker, Thank you very much for your questions, please find answers as followed: 1/ The double bed in Signature Suite Cabin is more than 220cm long thus it definitely fits you. 2/ Emperor Cruise does not offer free pick-up and drop-off in Hanoi. The rate for shuttle bus round trip Hanoi - Halong - Hanoi is $40/ person and it will pick you up and drop you off at hotels or addresses in Hanoi Old Quarter. 3/ The number of guests depends on each travel date and the maximum capacity is 20 adults for 10 cabins. Should further information be needed, please feel free to let me know in advance. Best regards, Joy (Ms.)
Asked by Jay Park | Jul. 07, 2021 04:00
Any (paid) luxury limo bus from Hanoi to Halong Bay?
Answered by Jolie | Jul. 07, 2021 04:06
Dear Mr. Jay Park, Thank you for your questions. The cost for the limousine bus is US$ 50 per person for round trip Hanoi hotel - Halong - Hanoi hotel. I hope this helps and should you have any further questions, please feel free to ask us! Kind regards, Jolie (Ms.)
Asked by Bianca | Jun. 18, 2021 10:42
Hi, how many cabins on Emperor Cruise? I check on other webs, it says the cruise port is not Hon Gai Pier. Could you reconfirm, please? Thank!
Answered by Mary | Jun. 18, 2021 10:45
Dear Bianca, Thank you for your interest in our service. Emperor Cruise has a total of 10 cabins. The cruise has just changed the departure address to Lot 28, Tuan Chau International Harbor, Halong City, Quang Ninh. Please be updated. If you need more information, please feel free to contact us. Regards, Mary (Ms.)
Asked by sha | Jun. 03, 2021 11:29
Can we get dropped back at the airport after the cruise? If so do we need to pay extra?
Answered by Sunny | Jun. 03, 2021 11:34
Dear Ms. Sha, Thank you so much for your contacting us. Please notice that our shuttle cost only includes the way from the cruise to Hanoi center which is around 30km far from Hanoi airport. Thus, you will need a taxi or private car transfer if you want to go directly from the pier to there. Should you need further assistance, don't hesitate to ask. Best regards, Sunny
Asked by ayumi mugitani | Dec. 04, 2020 11:28
Hello, ・How long does it take for transfer? Do you use new express road? ・What time would we return to Hanoi at the end of the trip? ・Is it possible to drop us off at the Hai Phong Airport? In case of that, what time would we arrive to the Hai Phong Airport, and how much would it cost for the transfer?
Answered by Sunny | Dec. 04, 2020 11:30
Dear Ms. Ayumi Mugitani, Thank you so much for your contacting us and I am so sorry as our shuttle bus can not drop you off at Haiphong airport thus you may need a private transfer instead. It is around more than 1-hour transfer from Halong to Haiphong airport and the cost is US$ 60 per way by private 4 seat car. By the way, we travel by normal road not express road. Thanks for your kind notice and understanding! May I know when would you like to travel thus I could check availability and return to you with more details. Thank you! Kind regards, Sunny (Ms)
Asked by John McCaskill | Jan. 03, 2018 06:40
We will be flying from Ho Chi Minh City the morning of the cruise - can someone pick us up at the airport or do we need to arrange our own transporation? Can we take your shuttle to Hanoi after the cruise? Thank you.
Answered by Sunny | Jan. 04, 2018 10:32
Dear Mr. John, Thank you for your email and in this case, you will need one way private car from Hanoi airport to Halong and the return trip, you could join our shuttle bus transfer. As the transfer time from Hanoi airport to Halong is around 4 hour per one way transfer thus you may need to book your flight as earliest as possible as if you are late, the cruise can not wait for you. All cruises of us will need to leave the pier at around 12.00 - 12.30PM as latest. Thanks and best regards, Sunny (Ms)
71 Customer reviews for Emperor Cruise
Excellent
Based on 71 reviews
| Cruise quality |
|
9.6 |
| Food/Drink |
|
9.7 |
| Cabin quality |
|
9.7 |
| Staff quality |
|
9.8 |
| Entertainment |
|
9.6 |
| Outstanding: | 29 |
| Excellent: | 39 |
| Very good: | 3 |
| Mature couples: | 25 |
| Solo travellers: | 5 |
| Family with children: | 10 |
| Groups of friends: | 8 |
| Young couples: | 23 |
Comments are provided by customers who have previously taken this cruise trip
-
Arianna US 26-07-2022
Outstanding
Large and well-equipped room. Best food ever. 5-star service. Will come back!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Michael Clarke US 23-07-2022
Very good
The design is unique. The ship was a bit aged but the interior was well maintained. We got 1 night trip on Emperor and nothing was too much trouble. The staff was caring and kind, especially the guide, he was knowledgeable and paid attention to details. Food for the dinner was outstanding.
Cruise quality 8 Food/Drink 9 Cabin quality 9 Staff quality 9 Entertainment 9 -
Patricia Australia 16-07-2022
Excellent
Food was nice. Our cabin is on the second floor, a bit noisy when the cruise moves. The staff took care of us during every meal and activity. We feel at home when staying on Emperor Cruise. Thank you for the hard work.
Cruise quality 9 Food/Drink 9 Cabin quality 9 Staff quality 10 Entertainment 9 -
Flora US 07-07-2022
Excellent
2 nights on Emperor Cruise were unforgettable. We joined so many activities and the bay was stunning. We went to Viet Hai village and our kids were very interested in the cycling trip. Food was eye-catching and very tasty. Thank you very much for the great service.
Cruise quality 10 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 10 -
Daily Hernandez UK 02-07-2022
Excellent
The trip was impeccable. Staff, cabin, food was all amazing. The trip to Maze cave was very nice but crowded. Kayaking on the bay was the best.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Barbara Taylor US 25-06-2022
Excellent
if you like the royal style, this is the one. Very sophisticated design and luxurious interior. Although some parts show downgrades, the cabin is very large and comfortable. Totally recommend everyone.
Cruise quality 9 Food/Drink 10 Cabin quality 9 Staff quality 10 Entertainment 10
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