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Heritage Cruise Binh Chuan Tours

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Heritage Cruise Binh Chuan

Departure Port: Lux Cruise Lounge, No 28, Tuan Chau Pier - Show on map
SwimmingSquid Fishing SpaKayakingCooking Class
Prices starting from:
US$209.0 US$190
per person
View price calendar
Summer Sales - Only $190/person inc transfer
+35 photos
Built: 2019
20 Cabins
Steel Boat
Lan Ha Bay
Full board included
9.7
Excellent Based on 183 reviews
Amazing for the whole journey. Heritage Binh Chuan was fabulous. We booked a Captain room for a 2-night stay. The …
Valentina Gonzalez Argentina

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-4 Years old Free
05-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Delta Suite
Delta Suite
Room with balcony
  • Size: 33sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Ocean Suite
Ocean Suite
Room with balcony
  • Size: 33sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Captain Suite
Captain Suite
Room with balcony
  • Size: 38sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Regal Suite
Regal Suite
Room with balcony
  • Size: 46sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)

About Heritage Cruise Binh Chuan

Put into operation in 2019 as a new 5-star cruise, this 4-story work of art reflects the golden time of the Indochine period. Bearing the iconic embarks of the first ship by Bach Thai Buoi, Heritage Binh Chuan promises a luxury stay right above the emerald water of Lan Ha Bay.

Heritage Binh Chuan's built-in 20 boutique cabins, including 6 Delta Suites, 10 Ocean Suites, 2 Captain Suites, and 2 Regal Suites. Despite having a different design, all units are spacious, ranging from 33 to 46 sqm, and clad with high-end amenities.

The design is mainly inspired by the Indochine style but still able to express the tradition and culture of past time. With the intention of maximizing the coverage of natural lights, arched staircases and large windows are used everywhere. The cabins have their own private balconies and a large bathroom with huge glass windows for green Bay vista.

The first two floors of the cruise are distributed for visitors’ cabins - Delta and Captain Suite stand next to the wine cellar on the 1st floor, Ocean and Regal are on the 2nd - while the remaining floors are adorned for dining and entertainment purposes. There is a large sun lounge for multi activities such as morning Vovinam, outdoor cooking class, event parties, afternoon tea, or just simply lying on the benches to admire the stunning Bay.

Moreover, the only seasonal pool of Lan Ha cruise, and one of the largest onboard swimming pools, located on the top floor, will absolutely satisfy the need for a dip. For guests craving Vietnamese local food and international dishes, L’Indochine and Le Tonkin restaurants, a wine cellar, and a lounge bar can serve. Breakfast and lunch will be Asia plus Western buffet, dinner will be of fine dining style, small kids have their own custom-made order menu.

There is also a piano lounge, an art gallery, and a boutique spa for other relaxing experiences. Along with flexible tours and exciting activities, the cruise is on fire to bring an unforgettable cultural experience for every Vietnam traveler.

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  • Souvenir
  • Wifi
  • Waterslide
  • Fitness room
  • Spa & massage
  • Art gallery
  • Library
  • Bar
  • Restaurant

4 things that we love most about Heritage Cruise Binh Chuan

  • Spacious cabins with private balcony
  • Swimming pool on sundeck
  • Exclusive Arts Gallery
  • Free Kayaking

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Halong Bay - Lan Ha Bay
Morning

You will be greeted at your hotel in the Old Quarter to take the new highway to Tuan Chau Pier (if book our shuttle bus).

Afternoon

Board the Heritage Cruise's boat and enjoy a welcome drink as you receive a cruise briefing, safety instructions and check in to your suite. Lunch is served at L’Indochine Restaurant. Later cruise to Da Chong islet, where you can see a heritage lighthouse built by the French more than 100 years ago. After lunch, cruise to Gia Luan Lagoon where limestone karst formations rise out of the sea. This quiet bay is untouched and remote, as not many cruise ships visit. At 15:30 the cruise vessel approaches the Ba Trai Dao beach (or Tra Bau) in Lan Ha Bay, a natural frontier between the provinces of Halong and Haiphong. This secret hideaway has beaches, caves and the spectacular natural beauty of about 400 islands. Guests can try kayaking or simply swim in the clear waters of the bay.

Evening

Activities include afternoon tea and the chef will lead a Vietnamese cooking class. Afterwards, a memorable dining experience will be offered at the restaurant, with local food in an intimate and romantic setting. Enjoy evening views of the bay at the bar on the top deck. Try your hand with squid fishing. The bars are open until late.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay - Hanoi
Morning

Start the day with a session of Vovinam on the sundeck. Afterwards, guests will enjoy a light breakfast on board. At 7:15 we shall head off in a bamboo boat to explore the Dark and Bright Cave. Return to the ship for checkout. At 10:00 enjoy brunch while cruising back to harbour.

Noon

Departure to Hanoi for those who have booked our Limousine service.14:00 Approximate time of arrival in Hanoi, and drop-off at your hotel.

  • Meals included: Breakfast, Brunch
Day 1: Hanoi - Tuan Chau - Lan Ha Bay
Morning

For guests booking our bus transfer service, pick-up will be at your hotel; drop-off at Tuan Chau Pier, Halong. Crossing the expressway, you will have the chance to witness the longest cross-ocean bridge in Southeast Asia.

Afternoon

Check in on Heritage Cruise at 12.30 and enjoy welcome tea while receiving safety instruction information. The cruise will then pass the Da Chong islet where the ancient French lighthouse still resides. After lunch, the vessel will anchor at Gia Luan Lagoon, where rock formations take place and tourist routes vanish. Then, all approach Ba Trai Dao Beach (or Tra Bau), the natural border between Halong Bay and Hai Phong. There are over 400 islets with a long coastline and many magnificent limestone caves hidden behind the emerald water. Kayaking and swimming are the most awaited activities. Afternoon rounds off with a relaxing time in public areas. Cocktails are served on the sun deck.

Evening

Tea party, massage, and cooking class on deck, followed by a dinner at the luxury restaurant. Enjoy an evening view at the La Piscine bar or try night squid fishing.

  • Meals included: Lunch, Dinner
Day 2: Viet Hai Village - Ba Trai Dao Area
Morning

Rise up for a Vovinam class, following is a light breakfast. Visit Viet Hai village by speed boat. Strolling around the area by bicycle or electric bus to explore the life of locals and enjoy an exotic lunch in a village deep inside the jungle. Transfer back to the ship to cruise to Lan Ha Bay.

Afternoon

Cruise to Ba Trai Dao Beach for swimming and sunbathing. After 5 hours of nature discovery, back to the vessel to rest. A cooking class is displayed on the deck for anyone interested.

Evening

Enjoy a fine dining experience in a romantic setting. Move to the night bar or have your hand on squid fishing.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: Lan Ha Bay - Hanoi
Morning

Vovinam class to start the day. After a tea, coffee, and pastries, boat to Dark and Bright Cave. Check out from 9.00 to 9.30. Have a light brunch during waiting time transferring to Tuan Chau Pier. Return to Hanoi by our limousine service (only available for guests booking the transfer service).

Afternoon

After about 2 hours of travel, back to your home/hotel.

  • Meals included: Breakfast, Brunch
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Price Exclusions
  • Transfer from Hanoi to Tuan Chau Pier and back (transfer time approximately 2.5 hours)
  • Airfares, and Hotel Accommodation
  • Visa to Vietnam
  • Beauty Spa Services and Massage
  • Beverages and Tobacco
  • Tax, tips and other Personal Expenses
  • All other services not clearly mentioned above
  • Surcharge for New Year, Christmas and Vietnam's Holiday
Price Inclusions
  • Taxes & Service Charges
  • Welcome Cocktail
  • Cruise Itinerary and Program
  • Entrance and Sightseeing Fees
  • In-house English-speaking Tour Guide
  • Luxury Cabins and Suites with A/C
  • Luxury en-suite Bathroom
  • Meals on board during cruise program
  • Tai Chi Session
  • Cooking Class
  • Insurance
  • Kayaking
Cruising Policy
  • Check in on board: 12:10pm
  • Check out:  10:00am
  • Return Hanoi: 2:30pm
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 4-11 will pay extra charge 75% of adult rate.
  • Children 12 and above must pay full fare as adult.
  • Peak season surcharge : Surcharge $75/adult and $35/child for December 24th, December 31st
  • Vietnam Holiday Surchage : Surcharge of $40/adult and $35/child for travel during Lunar New Year (28, 29, 30, 31/01/2025)
  • Shuttle bus:  $40/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
Booking Policy
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.

Questions & Answers (178)

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Asked by natal 1 month, 1 week ago

hello.what is it departure time ? and we are going to stay at the oriental jade hotel Hanoi , can bus pick up us from hotel ? plan to do it on 27 of april

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Answered by Annie 1 month, 1 week ago

Dear Natal, Yes, we do offer a shuttle bus Hanoi - Halong - Hanoi at US$ 35/person/round trip. The bus will pick you up at Oriental Jade Hotel between 8:15 and 8:45am. The cost for a Delta Suite on 27 April is US$ 420/cabin. The shuttle bus Hanoi - Halong - Hanoi costs US$ 35/person => Total cost: US$ 490. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Colin 1 month, 1 week ago

Hi, is there any restriction on how much luggage you can bring on board? We are travelling as part of an extended journey so will have a couple of large cases minimum. Thanks Colin

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Answered by Annie 1 month, 1 week ago

Dear Colin, There is no official restriction for luggage to bring on board, however, it is just a short trip so we highly recommend you leave some of your suitcases at your hotel for the most convenience. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by C K YAP 1 month, 1 week ago

Can you do pick up for clients from Haiphong? I intend to stay 1 night in Haiphong before proceeding to Halong. Can your company organise for pick up from Haiphong? Thanks, Mr Yap

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Answered by Bonnie 1 month, 1 week ago

Dear Mr Yap, Thank you for your question. We can surely help arrange a private transport from Hai Phong to the cruise pier. Please share with us the number of guests for better assistance. Looking forward to hearing from you soon. Best regards, Bonnie (Ms.)

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Asked by HLAING PHYO AUNG 1 month, 2 weeks ago

Hi, I am looking for two days one night trip on 24 May 2024. May I know Delta Suites for 3 pax?

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Answered by Mary 1 month, 1 week ago

Dear HLAING PHYO AUNG, The Delta Suite (with an extra bed) for 3 pax costs $570/room including bus round trip from Hanoi. Should you need further information, feel free to ask us. Regards, Mary

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Asked by Phuong D Tran 1 month, 3 weeks ago

We planning on a 2 days overnight with Heritage Cruise Binh Chuan on may 5th 2024 Summer Sales - Only $190/person inc transfer, can we get pick up at Cat Bi International Airport and drop off in Hanoi? US$380 Includes Taxes & Fees

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Answered by Annie 1 month, 3 weeks ago

Dear Phuong D Tran, Thank you for your question. The shuttle bus is only applied for pick up/drop off in Hanoi. If you want to get picked up at Cat Bi International Airport, we have transfer by a private car. The total cost is US$380/Delta cabin including one-way bus Halong - Hanoi + 40$/private car/way from Haiphong - Halong = US$420. Should you need further assistance, feel free to contact us. Annie.
 

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Asked by Dan Fica 1 month, 3 weeks ago

Hi, I”m confused on Price Exclusions- Price Inclusions. On Price inclusions it says “Taxes &Service Charges”,but in the Price Exclusion it says “ Tax,Tips n other Personal Expences”. What Tax isn”t included?

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Answered by Nelly 1 month, 3 weeks ago

Dear Dan, Thank you for contacting us. The taxes and fees for drinks and personal expenses (i.e: souvenirs if you buy on your trip) are not included in the price. Should you need any further assistance, please feel free to contact us. Best regards, Nelly (Ms.)

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Asked by carlo felisi 1 month, 4 weeks ago

we'd like to make the cruise starting on may 3rd (two nights) :We arrive from ninh bin in the morning. At what time the departure of the boat from halong? At what time to be at harbour? Thanks

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Answered by Mary 1 month, 4 weeks ago

Dear Carlo Felisi, Heritage Binh Chuan Cruise departs at around 12:00 pm and guests need to be at the harbor at 11:30 am for check-in procedure. Regards, Mary

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Asked by C.Nguyen 2 months, 3 weeks ago
Hi there, Am I able to switch the dates of the cruise without any charges?
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Answered by Annie 2 months, 3 weeks ago
Dear C.Nguyen, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Please kindly find our cancellation and change policy as follows: More than 30 days prior to check-in: free of charge/ From 15 to 29 days prior to check-in: 25% of total rates/ From 7 to 14 days prior to check-in: 50% of total rates/ Less than 6 days prior to check-in: 100% of total rates/ No-Show: 100% of total rates. However, we always try our best to assist our customers so in case you need to change your travel date, please kindly inform us as soon as possible and we will work with the cruise organizer to find the best offer for you accordingly. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Linda Allsop 2 months, 3 weeks ago
Hi, I am looking at the Heritage Cruise Binh Chuan 3 Days around 1 October. Can I please check what you charge for transferring from Hanoi. Many thanks Linda
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Answered by Annie 2 months, 3 weeks ago
Dear Linda Allsop, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Our offer for Heritage Cruise Binh Chuan in October is US$ 790/Delta Suite cabin for 2 persons with US$ 35/person for shuttle bus round trip. Please consider and let me know if you want to book it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Sarah Faith Yong 2 months, 3 weeks ago
Hello, my husband and I would like to spend our honeymoon on this cruise from 27th to 28th Jan, in the regal suite. How much would our pick up from old quarter hanoi hotel to the cruise and from the cruise straight to airport? Our flight is at 6pm hanoi airport. Thank you for your time.
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Answered by Cindy 2 months, 3 weeks ago
Dear Sarah, Thank you for your email! We are so happy to hear from you! We can arrange bus Hanoi - Halong for USD 35 for 2 persons + private car Halong - Hanoi airport for USD 100 for 2 persons. You will reach the airport around 2.00pm As I have checked, the regal suite is still available for 27 - 28 Jan. Do you want to book it now? Best regards, Cindy
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Asked by Jean M 2 months, 3 weeks ago
Hello! I was wondering if I can be picked up from my hotel located in Old Quarter but dropped off at the airport after the cruise? Can you elaborate on the price as well please. Thank you! how much is the cost for transportation from Halong Bay back to the airport?
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Answered by Lily 2 months, 3 weeks ago
Dear Jean, Thank you so much for contacting us! Regarding the transfer, you can book the shuttle bus Hanoi - Halong - Hanoi at USD 25/ person: Pick-up: the bus will pick you up at hotels in the Hanoi Old Quarter. Drop-off: after the cruise, you will still join the bus to Hanoi and get off at a midpoint in Hanoi (Aeon Mall Long Bien), then our private car will take you to the Hanoi Airport at an extra charge of USD 10/ person. You will reach the airport at around 3.30 pm. May I also know your trip dates and how many people will travel so we can check availability for you? We look forward to hearing from you! Best regards, Lily
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Asked by Meghan B 2 months, 3 weeks ago
We are looking to visit HaLong Bay next year for 2 day 1 night visit, however after our trip we do not want to return to Hanoi but want to continue our journey to Nimh Binh do you offer one way service on the shuttle Bus?
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Answered by Lily 2 months, 3 weeks ago
Dear Meghan, Thank you for contacting us and we are very happy to hear from you! Yes, we can surely arrange you the following transfer options: (1) Hanoi - Halong shuttle bus: USD 12.5/ person. (2) Halong - Ninh Binh limousine bus: USD 22/ person. Please also share with us your trip dates and how many people will travel so we can check availability for you! We look forward to hearing from you! Best regards, Lily
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Asked by Bomb S 2 months, 3 weeks ago
Hi, we plan to visit Vietnam in December and interested in doing a 2D1N with your cruise. A few quick questions 1. 25-26 Dec, would be good time to do? Would there be a big traffic from Hanoi to Halong? (Given it's right after Xmas) 2. For extra shuttle service, I understand it's 25USD round trup, does the bus go on expressway? and 3years old ride for free? 3. Would it possible to arrange private car service from Hanoi to the pier (2 adults + 1 kid) and how much would that cost round trip?
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Answered by Lily 2 months, 3 weeks ago
Dear Bomb S, Thank you for contacting us! We are very happy to hear about your travel plan in Halong Bay! I would like to answer your question below: (1) December is a good time to travel to Halong Bay with a low chance of rain. The weather is cold so please bring enough warm clothes. Please be advised that traffic conditions will not be affected after Christmas, so kindly no worries. (2) The shuttle bus goes on the expressway, and it takes about 2.5 hours to get from Hanoi to Halong. And yes, I confirm that the shuttle bus round trip Hanoi - Halong - Hanoi is USD 25/person. (3) Yes, we can surely arrange you a private sedan car Hanoi - Halong - Hanoi at USD 165/ car. Please let me know which transfer option you prefer! Should you have any questions, please do not hesitate to contact us! We look forward to hearing from you! Best regards, Lily
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Asked by Kim 2 months, 3 weeks ago
Hello, I am currently trying to find the most suitable Halong Bay 2 or 3-day cruise for my November stay in Vietnam. (1) But as I will be travelling solo, I would need a single cabin - that comes with extra costs, correct? (2) Do you have any solo guests on each cruise as well or are there mostly couples and families so I would feel awkward among them being there solo?
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Answered by Lily 2 months, 3 weeks ago
Dear Kim, Thank you for contacting us and we are very happy to hear from you! (1) Yes, if you travel alone and stay in a cabin, there will be a single supplement applied. May I know your trip dates (2 or 3-day) so we can check availability and the price for you accordingly? (2) Most travelers are couples and families, but there are solo travelers as well. Traveling alone is also getting popular too, so please no worries. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by John Myhill 2 months, 3 weeks ago
Can we get a ride from Hanoi?
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Answered by Lily 2 months, 3 weeks ago
Dear John, Thank you for contacting us and we are very happy to hear from you! Yes, we provide the shuttle bus round trip Hanoi - Halong - Hanoi at USD 25/ person. The bus will pick up and drop off at your hotel in the Hanoi Old Quarter. Thus, if you stay outside this area, please come to our office at 72 Hang Trong for the pick-up. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Tomasz 2 months, 3 weeks ago
Hello, we would like to spend one night on board with you and go to Cat Ba Town after the cruise. Is it possible?
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Answered by Lily 2 months, 3 weeks ago
Dear Tomasz, Thank you for contacting us and we are so happy to hear from you! Yes, you can do a 2 days 1 night cruise and after finishing the cruise, we can help you with arranging a transfer to Cat Ba as well as hotel booking. We look forward to hearing from you! Best regards, Lily
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Asked by evan chomer 2 months, 3 weeks ago
Hi would you be able to let us know how much it would cost to get a limosine transfer from hanio hotel and then drop off at hanoi airport after the cruise
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Answered by Lily 2 months, 3 weeks ago
Dear Evan, Thank you for your inquiry! A shuttle bus only picks up and drops off in the Hanoi Old Quarter. However, we can help arrange you a private car to take you directly to the airport after the cruise. Can you please share with us the time your flight departs so we can provide the most suitable suggestion? If you have any further questions, please do not hesitate to contact us. Best regards, Lily
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Asked by Abhishek Narula 2 months, 3 weeks ago
Hi I am booking your cruise from 8th July 2023 to 9th July 2023. Its our first wedding anniversary. Do you have any special arrangements for that? Like cake wine decorated bed/suite and bathtub. Also what's the mode of travel from Aira Boutique hotel and back to Hanoi Airport from Cruise. Please explain in detail. How to reach, when to reach, when to leave hotel and everything.
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Answered by Cindy 2 months, 3 weeks ago
Dear Abhishek, Thank you for your inquiry! Yes, Heritage Cruise Binh Chuan does offer special arrangements for wedding anniversary (bed decor, cake and follower set up). Regarding your question about transportation, I suggest the following way to travel: (1) Aira Boutique Hotel - Halong: Sharing shuttle bus - pick up between 8.15 - 8.45am. Cost USD 35 for 2 persons. (2) Halong - Hanoi Airport: Sharing bus Halong - Hanoi + a private car picking up on the way to the airport. Cost USD 35 + USD 20 = USD 50 for 2 persons Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Thuy 2 months, 3 weeks ago
Hello, I am interested in this 3 days, 2 nights Heritage cruise this coming May. However, we have 5 adults and would like a third bed in the regal suite that is connected to the ocean suite. Please let me know if this is OK and how do we book this cruise. Do we put a deposit and then pay at a later date. How much does it costs for transportation back to Hanoi after the cruise. Thank you!
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Answered by Cindy 2 months, 3 weeks ago
Dear Ms. Thuy, Thank you for your email! We are so happy to hear from you! I can arrange an extra bed in the regal suite so please find my best offer below: Heritage Cruise Binh Chuan - Date: May - Guest: 5 adults - Cabin: 1 regal + 1 extra bed connected to 1 ocean suite - Transfer: bus one way Halong to Hanoi. Cost: 2110 + USD 20x5 = USD 2210. To confirm the booking, we need to collect a deposit of USD 1000 and you can pay the rest later. Can you please let me know your travel date to check availability and send you the invoice accordingly? Best regards, Cindy
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Asked by Max Power 2 months, 3 weeks ago
Hi, Can I book 1 room for 3 adults? Is there enough room for an adult on a rollaway bed? And how do we book the extra bed? Thanks
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Answered by Jennie 2 months, 3 weeks ago
Dear Max, Thank you for your email! Regarding your question, we can set up an extra bed in a room for you to accommodate 3 adults. Can you provide us your departure date so I can check the availability and then arrange your booking accordingly? Should you need further assistance please let me know Best regards, Jennie
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Asked by Merriel 2 months, 3 weeks ago
Hi, may I know what is the suite included on Welcome Back Promo of Heritage Cruise Binh Chuan?
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Answered by Cindy 2 months, 3 weeks ago
Dear Merriel, Thank you for your email! We are so happy to hear from you! Please be advised the welcome back promotion of Heritage Cruise Binh Chuan is for delta suite. If you take a higher level room, there will be a surcharge. Can you please let me know more information about your trip plan for our further assistance? Best regards, Cindy
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Asked by KM 2 months, 3 weeks ago
I need 1 way transfer from Hanoi to Halong Bay. How much does it cost?
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Answered by Halongbaytours Team 2 months, 3 weeks ago
Dear KM, Thank you for sending us your question. If you go with Heritage Cruise Binh Chuan, the one-way transfer from Hanoi to Halong Bay is US$20 per person. The price may change if you book another cruise. For further information needed, don't hesitate to contact us. Regards, Halongbaytours Team.
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Asked by Lak Tang 2 months, 3 weeks ago
1. Do you provide airport pick up? 2. If you do, when is the latest arrival time at the airport in order to make it to the ship before it departs? We are wondering if we have to arrive a day earlier.
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Answered by Annie 2 months, 3 weeks ago
Dear Lak Tang, Thank you for your question. Yes, we do offer private cars from the airport to Halong Bay. If you can leave the airport before 9:00 AM you will make it on time. If possible, we would suggest you to arrive one day earlier as if your flight is delayed and you are late, it will take an extra cost for you to hire a speedboat to catch the cruise. Also, you can save on the private car cost since we offer shuttle bus from the center at a more reasonable price. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Van 2 months, 3 weeks ago
Hello! I am interested in booking a Regal Suite 3D2N for my Honeymoon in July. I am wondering if there is anything special we can do or add on to make our cruise more enjoyable. Thank you
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Answered by Annie 2 months, 3 weeks ago
Dear Van, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. May I reconfirm that you are considering Heritage Cruise? For your honeymoon, the cruise organizer will decorate your room, offer you a cake with flowers to celebrate it. We hope you will enjoy it. May I know your travel date so that I can check the room availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Oonagh 2 months, 3 weeks ago
Hi, Can I bring my 7month old on the boat? Do you provide cots? thanks
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Answered by Melissa 2 months, 3 weeks ago
Dear Oonagh, Thank you for your question. You can surely bring your baby on board and the cruise has a baby cot complimentary for sure. If you have any other questions, please let me know any time! Melissa
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Asked by Albert 2 months, 3 weeks ago
Hi ! As my partner is vegetarian, do you offer vegetarian meals on board throughout the entire stay ? Thanks !
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Answered by Melissa 2 months, 3 weeks ago
Dear Mr. Albert, Thank you for your inquiry and we are so happy to hear about your trip plan! Regarding your question: all our cruises offer vegetarian menu for sure. If you have any other questions please let me know any time! Melissa
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Asked by Marlene 2 months, 3 weeks ago
How are your cancellation refund for bad weather please?
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Answered by Melissa 2 months, 3 weeks ago
Dear Marlene, Thank you very much for contacting us and I understand that weather is a cause for concern for visitors to Halong Bay. Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). Please note that the decision to cancel a cruise trip is made solely by Halong Port Authority. I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know! Best regards, Melissa
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Asked by Jose Reyes 2 months, 3 weeks ago
Hi we are planning to book 2 nights/3 days Which Hanoi hotels do you offer transportation to Halong Bay? Most probably we will book Melia
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Answered by Melissa 2 months, 3 weeks ago
Dear Jose, Thank you for reaching out! Regarding your question: we can arrange transfer from any hotel in Hanoi Old Quarter area, including Melia. If you need more information, feel free to ask. Regards, Melissa
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Asked by Mikayla Hunt 2 months, 3 weeks ago
Hey! We are looking for a 2 night cruise starting Jan 31. I noticed the weather may be a tad on the chilly side. Is the pool heated and open year round? And is there a hot tub? Thank you! Mikayla
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Answered by Halongbaytours Team 2 months, 3 weeks ago
Dear Mikayla Hunt, Thank you for your question. The pool on Heritage Binh Chuan Cruise is heated and can be used all year round. All suites on the cruise have a hot tub as well. If you need more information, feel free to contact us. Best regards, Halongbaytours Team
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Asked by Patrick Gordan 2 months, 3 weeks ago
We would like to book the Heritage Bins Chuan from 9 Jan to 10 Jan for 4 adults in an Ocean Suite and Regal Suite. We are arriving at Cat Bi on 9 Jan on VJ 722 at 10:35. Is there enough time for a transfer? What happens if the flight is delayed?
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Answered by Melissa 2 months, 3 weeks ago
Dear Patrick, Thank you for your email and I confirm that we still have cabins on Heritage Cruise for your trip date. There is enough time for transfer as it takes only 40 minutes to get from one place to another. In case the flight is very delayed you may have to pay for a private canoe service to get to pier, the cost is 200-250 USD for this service. If you need any further information please let me know! Melissa
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Asked by Helen 2 months, 3 weeks ago
Hi, do you see Halong Bay as well as Lan Ha Bay? Or is the trip mostly in Lan Ha Bay? If so, could you recommend another, similar luxury cruise which is mainly in Ha Long Bay, rather than Lan Ha? Thank you!
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Answered by Mina 2 months, 3 weeks ago
Dear Helen, Thank you very much for your inquiry. Yes, Heritage Cruise Binh Chuan trip is mostly in Lan Ha Bay. For a similar luxury cruise which is mainly in Ha Long Bay, you can consider Ambassador Cruise (https://www.halongbaytours.com/cruise/president-cruise/2-day-1-night.html) or Paradise Elegance (https://www.halongbaytours.com/cruise/paradise-luxury-elegance/2-day-1-night.html). May I know which date you want to travel and how many guests are traveling so I can check the availability for you? If you have any questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Anh 2 months, 3 weeks ago
According to Heritage's official website, the regal suite can be connected with an ocean suite. How can I book these 2 suites and make sure they can be connected for my family? Thank you!
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Answered by Mina 2 months, 3 weeks ago
Dear Mr/Ms.Anh, Thank you for your inquiry. We are so happy to assist you with your Halong Bay trip. If you want to book Regal Suite connects with Ocean Suite, please let us know which day you want to travel so we can check the availability for you. And, may I know how many people are traveling? If you need any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Susan Eschete 2 months, 3 weeks ago
We are interested in a 3 day/ 2 night trip departing Feb. 12, 2023. (1.) Is it possible to arrange a pick up at our hotel, and after the cruise be dropped off at the Hanoi airport? (2.) If this is possible, what time would we arrive at the airport on Tues, Feb. 14 2023?
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Answered by Mina 2 months, 3 weeks ago
Dear Susan Eschete, Thank you for contacting us and we are so happy to hear about your trip plans. Regarding transport, we can arrange shuttle bus to pick you up from your hotel to Ha Long if your hotel is located in Old Quater Area. After the cruise, we do not offer a direct bus to Ha Noi airport but our bus can continue to the airport after dropping off guests in downtown Hanoi. The extra cost for the bus to the airport is $10/ person. You will reach the airport at around 3:45 pm. If you book a flight after the cruise trip, please book one after 5:30 pm to avoid rushing between places If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Taylor 2 months, 3 weeks ago
Hello! My husband and I are wanting to come on a 2 or 3 night cruise with you all Mid to late June. What is the weather typically like? will we be ok with rain?
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Answered by Halongbaytours Team 2 months, 3 weeks ago
Dear Ms. Taylor, Thank you for contacting us and we hope this mail finds you well. The weather in Halong in June is hot and humid since it is summer. Although there will be a higher chance of rain showers and storms, rain often comes in the late afternoon in a short burst and storms may last for only 1-2 days. If you want better weather, October to December or March to May is an ideal time. Otherwise, June is best for a nice beach vacation with ideal water temperature, blue sky, and sunshine. Just make sure you check the weather forecast frequently and have a careful trip plan, it will be alright. I hope this helps. If you need further information, feel free to ask us. Regards, Halongbay tours team.
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Asked by Shane Gan 2 months, 3 weeks ago
What time do you arrive back at the Port after the cruise? I plan to take the train aback to Hanoi which leaves at 1.50pm for the experience. Is this possible?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Shane Gan, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. The cruise will return to the pier at around 11:00 - 11:30. However, as far as I know, there is no train from Halong to Hanoi so please kindly double check the information carefully. At the moment, there is only the train from Hai Phong to Hanoi but they do not depart everyday due to low occupancy. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Alex Montiel 2 months, 3 weeks ago
Hi! I'm planning a 2D/1N trip check in on 27/11/22. I just want to confirm which Entrance fees are included with Heritage Cruise Binh Chuan, like which specific places.
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Answered by Ellie 2 months, 3 weeks ago
Dear Alex, Thank you for your email! I confirm that all entrance fee, meals are included in our price. If you need further information please let me know! Ellie
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Asked by Mia Wang 2 months, 3 weeks ago
Hi, How are you? I plan to take a tour in Vietnam in October.In fact, I have booked hotels and flights and found out my Chinese E-passports is not eligible for E-visa. If I book a cruise tour with you, can you help me with a visa approval letter? Thank you very much! Mia
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Answered by Ellie 2 months, 3 weeks ago
Dear Ms. Mia, Thank you for your email and I am sorry that we cannot help you with the visa. I hope you can contact the embassy for that! Have a nice weekend! Ellie
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Asked by S Datta 2 months, 3 weeks ago
Hi, I'd like to book this cruise for 2days and 1 night (7-8th Aug. 2022). Can you please confirm the price per person? Will the room come with a balcony? Thanks.
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Answered by Ellie 2 months, 3 weeks ago
Dear Datta, Thank you for your email and may I know how many persons will travel please? All cabins on Heritage has private balcony and bathtub. It's one of our best cruises in Halong Bay. Best regards, Ellie
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Asked by Prachi Sharma 2 months, 3 weeks ago
Hi. I wanted to know if you have an availability of two rooms for the 20/21/22 July. Two nights and three days. Thankyou.
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Answered by Ellie 2 months, 3 weeks ago
Dear Prachi, Thank you for contacting us and I am sorry that Heritage Cruise does not have enough room for your trip date, can we recommend you some other options? I look forward to hearing from you! Ellie (Ms.)
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Asked by Ian 2 months, 3 weeks ago
Hi, where on the ship is the regal suite situated? Is it at the back of the ship? The side or the front?
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Answered by Melissa 2 months, 3 weeks ago
Dear Mr. Ian, Thank you for your email and I confirm that the regal suite is located at the front of the boat. If you need further information please let me know! Best regards Melissa
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Asked by Shirin 2 months, 3 weeks ago
Hi, my fiancé and I will be on our honeymoon in Vietnam this autumn and in October we are joined by family and friends. We would like to do a 3 day cruise starting October 13th, with 7 people. Preferably one Regal Suite and two other cabins, either Delta or Ocean with an extra bed in one of them. Is this a possibility? How much would it cost? Are there other cruises with a similar itinerary that you can recommend? Thank you in advance :)
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Shirin, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay as well as your special event! Heritage is definitely a great option to consider although you may want to consider Stellar of the Seas - our most popular cruise as well: https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html I would like to send you the price option for both of these for you to consider: Heritage Cruise 3 day 2 night - Cabin: 1 regal suite + 2 delta suite + 1 extra bed . Total cost: 3200 USD Special offer early bird - 5% ~ $160 Cost after discount: 3040 USD Stellar of the Seas (https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html) Cabin: 1 executive cabin + 2 junior suite + 1 extra bed. Total cost: 3250 USD. Special offer early discount $50. Cost after discount: 3200 USD For transfer: - Bus by Heritage Cruise: 40$/person/round trip - Bus by Stellar of the Seas: 20$/person/round trip - Private van round trip: $215. Please take your time going over the information and let me know if you have any questions! Best regards, Melissa
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Asked by Samantha Owen 2 months, 3 weeks ago
Please can you confirm which pier this cruise departs from and arrives at? On the website it appears in a list of cruises departing Hai Phong, yet when I read the description it says it leaves from Tuan Chau pier which doesn't seem to be in Hai Phong? Thank you.
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Answered by Jo 2 months, 3 weeks ago
Dear Ms. Samantha, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. As of Jun 2022 all cruises have moved its operation to Tuan Chau Pier for better facilities in welcoming guests. For the Got pier in Hai Phong it often experiences traffic jam especially during summer which was an inconvenience for many guests. If you have any other questions please let me know any time! Jo (Ms.)
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Asked by Audrey 2 months, 3 weeks ago
Hello, I’m interested in doing a 3D2N cruise but I am flying in from Ho Chi Minh City. Should I fly into Hanoi Airport or Van Dan Airport? Can you arrange for a transfer from either one? What time flights should I booked? thank you/ Audrey
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Answered by Melissa 2 months, 3 weeks ago
Dear Audrey, Thank you for your questions and we are happy to hear from you! You can fly to Hanoi Airport and the distance is 3 hours. I suggest you arrive at the airport before 7:30am, just in case there is flight delay. You can also fly to Van Don and the distance is 40 minutes. In this case please book a flight to arrive before 10:00 am just in case there is flight delay. If you need any further information, please let me know! Best regards, Melissa
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Asked by Estela Lim 2 months, 3 weeks ago
We are a group of 4 who wants to join your Halong Bay 3D2N cruise in the first week of October 2022. Please indicate date available for 2 rooms and the price for each pax. We would also like to be picked up in our Hanoi hotel to the pier and back after the cruise. Does your meal included in the cruise?
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Estela, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. We are still available for any departure date in October so once we know of your specific date I can inform you the availability of cabin type. The cost for transfer round trip is $40/person/round trip and we can pick up from any hotel in Hanoi Old Quarter. All meals are included. The only exclusions are drinks. Please let me know if you have any further questions and I look forward to hearing from you soon! Best regards, Melissa
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Asked by Werner 2 months, 3 weeks ago
Hi, does the itinerary include a chance to hike to a viewpoint/summit of an island, so that I can take pictures also from a higher level lookout point?
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Answered by Melissa 2 months, 3 weeks ago
Dear Mr. Wener, Thank you for your email and question. Heritage Binh Chuan Cruise does not include a hike to the top of the island. If you prefer to include a trek/hike to view point, it is better to consider Halong Bay route. Two of the best cruises operating on Halong Bay are Ambassador Cruise: https://www.halongbaytours.com/cruise/president-cruise.html or Paradise Elegance Cruise: https://www.halongbaytours.com/cruise/paradise-luxury-elegance.html I hope you can consider them. If you have any questions please let me know! Best regards, Melissa (Ms.)
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Asked by Anca 2 months, 3 weeks ago
Dear, I am interested in itinerary 2 days/ 1 night . We are two persons. Is not very clear for me what are exactly the outdoor activities that we will be doing (example: bamboo boat, caves, cycling, hiking..etc) are any of these activities part of the tour? I am also interested in a bus transfer from Hanoi to the cruise and back to Hanoi. How much it will costs for two people and where will be the pick up in Hanoi take place (hotel?)? Thank you!
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Answered by Melissa 2 months, 3 weeks ago
Dear Anca, Thank you for your email and we are happy to hear from you! I have sent you the detailed itinerary attached for Heritage Cruise 2 day 1 night trip via email. We offer shuttle bus round trip and the cost is $40/person - with pick up and drop off at your hotel. Have you decided on your trip date yet? I look forward to hearing from you soon! Melissa (Ms.)
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Asked by Ingri Seth 2 months, 3 weeks ago
Hi! We are looking to book your cruise in the start of July, but have heard that typhoons and bad weather can occur in this season. Will we get a full refund if the trip is cancelled due to bad weather conditions? Thank you in advance, Best regards
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Ingri Seth, Thank you so much for contacting us and we are happy to hear from you! Late July - August we may have some typhoons and if you travel at the start of July you should be fine! Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know! Best regards, Melissa
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Asked by Kristina Quintal 2 months, 3 weeks ago
Hello, I am wanting to book the Heritage Cruise for next April 2023, for Sunday 2nd. We want to do the 3 day, 2 night cruise with cycling etc. Is this a day the cruise departs, or are there set days already planned? It comes up with availability, but it does for every day of the week? Is there set sailing days I should plan around instead? Thank you in advance, Kristina :)
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Kristina, Thank you for your email and we are happy to hear from you! Heritage Cruise departs daily so please do not worry. May I know how many people will travel, please? For early booking we are also offering 5% off so the saving is quite a lot! When you are ready to book please let me know so I can assist you! Melissa (Ms.)
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Kristina, Thank you for your email and we are happy to hear from you! Heritage Cruise departs daily so please do not worry. May I know how many people will travel, please? For early booking we are also offering 5% off so the saving is quite a lot! When you are ready to book please let me know so I can assist you! Melissa (Ms.)
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Asked by Narendra Hutomo 2 months, 3 weeks ago
Hi there. I plan to book the Delta Suite for 2D1N sometime in mid-August 2022 for my honeymoon with my soon-to-be wife. 1. May I ask what makes someone eligible for the "Exclusive Expat Offer - Only $135/person"? Plus if I'm eligible and I plan to take on that offer, what is excluded from this offer? Will the room I pay for also have a balcony as well as a bathtub? 2. So the price would be $270/2 pax + $40 for round trip transport = $310 right? Looking forward to hearing from you.
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Answered by Melissa 2 months, 3 weeks ago
Dear Narendra, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. Please kindly note that this special expat deal is for guests who have a work permit or temporary residence card (TRCs) in Vietnam. Please let me know if you have one of these documents so I can apply the expat rate for you. If not we have many other special deal. Can you let me know the trip date, and how many persons are traveling so I can send you our deals? Best regards, Melissa
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Asked by Greg 2 months, 3 weeks ago
Hello, is there any space for 3 people today to go on this cruise thank you,
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Answered by Melissa 2 months, 3 weeks ago
Dear Mr. Greg, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I have received your request for a quotation, and wonder when is your trip date? I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Marilyne Boyer 2 months, 3 weeks ago
Hi, I would like to book a 4D/3N trip in june for 2 people, could you let me know if this is available? thanks
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Marilyne Boyer, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. We are available on Heritage Cruise / Captain cabin for 7-9 June only. The 4 day 3 night has not yet resumed. I wonder if you can consider this trip date and if so, may I know how many persons are travelling so I can send you best trip quotation? I look forward to hearing from you! Best regards, Melissa (Ms.)
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Asked by Jihee Kim 2 months, 3 weeks ago
Hello, We(2 adults) are thinking of making a reservation for the Delta Room from June 13th to 14th. The price of $350 is very attractive for us! But it says that the transfer fee is not included. How much does it cost to transfer fee from Hanoi Old Quarter to Cruise, and from Cruise to Hanoi Hotel?
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Jihee Kim, Thank you for contacting us! The cost for transfer round trip Hanoi - Halong Bay - Hanoi for Heritage Cruise is $40/person/round trip. It is our best selling cruise so I hope you can consider this trip. Best regards, Melissa
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Asked by Zac 2 months, 3 weeks ago
Hi, would like to check if the cruise is scheduled for departure on 4th June 2022 for 3D2N ? and how much would be the transfer from Hanoi to Ha Long?
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Answered by Rosie 2 months, 3 weeks ago
Dear Zac, Thank you very much for contacting us. We are happy to assist you with your Halong Bay trip! We are pleased to advise that Heritage Cruise Binh Chuan is now available on 04Jun for 3D2N trip. Delta Suite cabin costs USD 660/cabin for 2 persons + shuttle bus transfer round trip costs USD 40/per person. May we have the number of guests and cabins you need for booking assistance please? We look forward to hearing from you soon. Best regards, Rosie (Ms.)
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Asked by Hallie Huffaker 2 months, 3 weeks ago
Hello! Do you help with organizing the transfer / what do most people do for the transfer?
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Answered by Cindy 2 months, 3 weeks ago
Dear Hallie Huffaker, Thank you for your email! We are so happy to hear about your trip to Halong Bay! Please be advised we can help arrange transfer for you and it can be by sharing shuttle bus or private car. Most people book shuttle bus for the transfer. Can you please let me know your travel date and how many people are travelling for me to check the availability accordingly? Should you have any questions, please do not hesitate to contact me. It's my pleasure to help you. Best regards, Cindy (Ms.)
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Asked by DLo 2 months, 3 weeks ago
Hi, I would like to book two rooms -- one Ocean Suite, and connected to the Regal Suite. We have two adults and three children, and one of the children is 4 years old. I understand that he will be considered FOC. Can you send me a quote for this? Thank you! (Departure 1 June 2022).
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Lo, Thank you for your reply. Please find the cruise quotation below: Heritage Cruise Binh Chuan Date: 1-3 June Guests: 02 adults + 2 children + 1 FOC child (younger than 5) Cabin: 1 ocean suite double with balcony connecting with 1 regal suite Transfer: pick up and drop off by shuttle bus Cost: $1870 for your family If you want to book this trip please let me know! Should you need any further assistance from us, please do not hesitate to ask in advance. Many thanks with best regards, Melissa (Ms.)
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Asked by Hong 2 months, 3 weeks ago
Hello there, are there non-seafood dishes available? My partner is not able to eat seafood.
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Answered by Lisa 2 months, 3 weeks ago
Dear Ms. Hong, Thank you for your email and we are happy to assist you with your trip to Halong Bay! Heritage Cruise Binh Chuan is known for its food service, and the cruise can surely prepare alternatives for your partner. Non-seafood meals are available for sure. Have you had a trip date in mind yet? Please let me know if you have any questions! Best regards, Lisa (Ms.)
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Asked by Sasha 2 months, 3 weeks ago
Is snorkeling equipment provided?
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Answered by Mary 2 months, 3 weeks ago
Dear Sasha, Thank you for your question. Kindly be noticed that snorkeling is not available in Halong Bay. Some activities you can try when booking a cruise trip include kayaking, swimming, or hiking to the mountain. Should you need further information, feel free to get back to us. It's our pleasure to help. Regards, Mary (Ms.)
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Asked by Michelle Loh 2 months, 3 weeks ago
Noted only an itinerary listed for 2 days…may I know what would be the itinerary for 3 days? What would be different for the additional 1 day? Thanks!
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Answered by Rosie 2 months, 3 weeks ago
Dear Michelle, Thank you very much for contacting us. I have already sent you the 3 day - 2 night itinerary of Heritage Cruise Binh Chuan via email. This itinerary brings guests further to the bay so you could discover more and enjoy the quieter area. Do you have a preferred travel date and number of cabins you need so we could check the cruise availability for you? We look forward to hearing from you soon. Thank you. Best regards, Rosie (Ms.)
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Asked by Kerrie 2 months, 3 weeks ago
I have 2 questions What is the weather like at the end of September. As my husband is not a fit man he would not be able to kayak so would there be another option for us as we are both seniors. Looking at arrival to your cruise on 30/09/2022.
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Answered by Lisa 2 months, 3 weeks ago
Dear Mrs. Kerrie Mclean, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. The end of September is a good time to visit Halong Bay as the weather will be milder than the summer month and still sunny enough for you to enjoy the Bay. Heritage Cruise Binh Chuan is definitely a good choice for seniors because of its decoration and services. There is an art gallery, a wine cellar on the first floor, a beautiful library on the second floor, and a swimming pool on sundeck. If you do not feel like kayaking, you can still enjoy lazing on the beach, or staying on the sundeck with a tea or cocktail. I hope this is helpful for you. If you have any questions please let me know and I would be happy to answer! Best regards,
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Asked by Arianne Daly 2 months, 3 weeks ago
Do you have a different menu for a 3-year-old kid or we need to prepare it by ourselves? Thanks.
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Answered by Mary 2 months, 3 weeks ago
Dear Arianne Daly, Thank you for your question. The cruise serves kids menu, so you don't need to bring your own meals. Should you need further assistance, feel free to contact us again. Regards, Mary (Ms.)
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Asked by Alison 2 months, 3 weeks ago
Does the cruise have a bathtub in each cabin? Thanks!
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Answered by Mary 2 months, 3 weeks ago
Dear Alison, Thank you for your question. Kindly be noticed that all cabins on Heritage Binh Chuan Cruise have a bathtub, and the Regal Cabin also includes a jacuzzi for relaxation. If you have further questions, don't hesitate to contact us. Regards, Mary (Ms.)
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Asked by Alicia 2 months, 3 weeks ago
Hello, will we walk or hike to Dark and Bright Cave? I have a weak knee and wonder if I can make the tour to the cave.
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Answered by Mary 2 months, 3 weeks ago
Dear Alicia, Thank you for contacting us. Please note that Dark - Bright Cave is underground caves and you just visit by a kayak or sampan boat and will see a beautiful lagoon after passing through. You definitely can make the trip, no worries. Should you need more information, feel free to ask us. Best regards, Mary (Ms.)
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Asked by Jeff W 2 months, 3 weeks ago
Hello, Is it possible to be picked up in Hanoi (via shuttle bus) and dropped off at Haiphong Airport? Thank you!
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Answered by Hana 2 months, 3 weeks ago
Dear Mr. Jeff W, Thank you for your questions. Yes, you can take the shuttle bus one way from Hanoi to the cruise pier and after the cruise trip finishes, you can simply take a taxi to Hai Phong Airport for the most convenience. It is around 40-minute driving by car. If you need any further information, please feel free to ask us! Best regards, Hana (Ms.)
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Asked by Ling 2 months, 3 weeks ago
Hi, do you have vegetarian food options on the boat? Thank you!
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Answered by Cindy 2 months, 3 weeks ago
Dear Ling, Thank you so much for your question. Yes, the boat can surely prepare the vegetarian food if you require thus please kindly no worries about that. May I know your trip date and group size in order for me to check the cruise availability accordingly? Looking forward to hearing from you soon! Best regards, Cindy
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Asked by Angela 2 months, 3 weeks ago
What time is pick up in Hanoi? Also, if I book a flight from Haiphong to HCMC - what is a suitable departure time to consider. I presume there is transport to the airport after the cruise.
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Answered by Cindy 2 months, 3 weeks ago
Dear Angela, Thank you so much for your question. My name is Cindy from Halongbaytours department and I am very happy to assist you with your trip. Please be advised that the pick up time is at around 8.45-9.25 AM from 198 Tran Quang Khai, Hoan Kiem, Ha Noi. The cruise finishes at abotu 11.30 - 12.00 and it is only about 45 minutes by car from GOT pier (where the Heritage Cruise Binh Chuan docks, so you can book the flight back to HCMC from Hai Phong after 2.00pm.
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Asked by Maria Gomez 2 months, 3 weeks ago
Hi. We are thinking of booking Heritage Cruise Binh Chuan and I would like to know if there is a bathroom/toilet in each cabin please?
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Answered by Jolie 2 months, 3 weeks ago
Dear Maria Gomez, Thank you for your questions. Yes, each cabin on the cruise does have a private bathroom. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Sarah 2 months, 3 weeks ago
hi team, I am looking at booking this cruise on 23 January - 24 January. I am also looking at a flight out of Hanoi at 5:40pm on the 24th of January. Will I be able to make it to my flight after this cruise?
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Answered by Mary 2 months, 3 weeks ago
Dear Sarah, Thank you for your question. The cruise trip finishes at around 11:30 am on 24 Jan. If you use our bus transfer, you will be back to Hanoi Old Quarter at around 2:30 pm, and it takes you around 50 minutes from there to Hanoi Airport. Thus, you still have plenty of time for your flight. Otherwise, since the nearest airport to the cruise port is Cat Bi airport (Haiphong), you can consider to book the flight from here, a one-way bus transfer from Hanoi, and take a taxi after the cruise to save time. I hope this helps. Should you need more information, please do not hesitate to ask us. Best regards, Mary (Ms.)
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Asked by Kim 2 months, 3 weeks ago
Hello, may I ask what food you serve on this cruise? As my parents are a bit picky. Thanks a lot!
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Answered by Mary 2 months, 3 weeks ago
Dear Kim, Thank you for your interest in our service. Heritage Binh Chuan Cruise serves Asian combined with Western food and the menu is created to match the taste of almost all customers, please no worries. If your parents have any special food requirements or allergies, please tell us in advance so the cruise can serve you better during your trip. Should you need further information, please feel free to ask us. Best regards, Mary (Ms.)
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Asked by Chen 2 months, 3 weeks ago
Hi Team, I see that the departure port is Got Pier, but I don’t find it on the map. May I know where is this Got Pier?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Chen, Thank you for contacting us with your question. GOT Pier is located in Cat Hai Island, Hai Phong Town. Please follow this link for the maps of the pier: https://goo.gl/maps/d6Bfws2E3iDb2kFM8. I hope this helps and please let me know if you have any other questions. Best regards, Jolie (Ms.)
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Asked by Fiona 2 months, 3 weeks ago
Hi, I am interested in 2 days/1 night Heritage cruise. Is it possible to arrange the transfer from Ninh Ninh instead of Hanoi. Maybe I would go to Hanoi after the cruise. How much would the transfer be? Kind Regards, Fiona.
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Answered by Mary 2 months, 3 weeks ago
Dear Fiona, Thank you for contacting us. Heritage Binh Chuan Cruise does offer the shuttle bus, but from Hanoi only. Thus, if you would like to be picked up from Ninh Binh, we can arrange a private car for you, and the cost is US$ 90/4-seat car/way. After the cruise, you can book the shuttle bus with the cost of US15/person/way back to Hanoi. Should you need further assistance, please feel free to contact us. Thank you! Best regards, Mary (Ms.)
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Asked by Jenny 2 months, 3 weeks ago
Is it possible to book one-way transfer from Hanoi to the pier? I only find the round trip choice. Please let me know. Thank you!
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Jenny, Thank you so much for your email! You can surely book the shuttle bus one way, it costs US$ 15/person/way from Hanoi Old Quarter to the cruise pier. If you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Luke Davies 2 months, 3 weeks ago
Hi there, I'd like to book a 2days/1night trip sometimes from 26-30/10/2021 for 2 people. Can you please send me a detailed itinerary and the cost of the trip? Thank you!
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Answered by Bailey 2 months, 3 weeks ago
Dear Mr. Luke Davies, Thank you for contacting us with your request! I have already sent you a detailed itinerary and cost of this trip for 2 persons, please help me to check your email. Once you decide your travel date, please let me know as soon as possible to check the cruise's availability accordingly. I hope to hear from you soon and should you need any further information, please feel free to let us know! Best regards, Bailey (Ms.)
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Asked by Chen 2 months, 3 weeks ago
Hi, I would like to know at what time the tour returns to Hanoi and if it is possible to be dropped off at the airport?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Chen, Thank you for your questions. The shuttle bus will take you back to Hanoi at around 2:30 PM, however, I am sorry that the drop-off area is in Hanoi Old Quarter. If you need to get to the airport, you can simply take a taxi there. I hope this helps and please let me know if you need any further assistance. Best regards, Jolie (Ms.)
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Asked by Chris 2 months, 3 weeks ago
Hello, I'm looking to book a 2D1N trip of 2 rooms for 4 people. Do I have to pay extra for kayaking and boat ride on the itinerary?
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Answered by Hana 2 months, 3 weeks ago
Dear Mr. Chris, Thank you for contacting us! Please note that kayaking and the itinerary are already included in the price and you do not need to pay extra cost for these services. May I know your travel date in order to check the cruise availability accordingly? I hope to hear from you soon and please let me know if you need any further assistance. Best regards, Hana (Ms.)
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Asked by David 2 months, 3 weeks ago
Hi, we are a family of parents and 2 children aged 6 and 8. Is that possible to stay in the Delta Cabin? Thank you so much!
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Answered by Mary 2 months, 3 weeks ago
Dear David, Thank you for your interest in our service. Your family will surely fit the Delta Cabin, no worries. Your 6-year-old child will share the same bed with parents and the other child will sleep on an extra bed for the best comfort. Should you have any other questions, please do not hesitate to contact us. Best regards, Mary (Ms.)
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Asked by Sarah 2 months, 3 weeks ago
Hi, Does the cruise run on December 24th? We are thinking of booking for 2. What would be the cost? Any surcharge for Christmas Eve?
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Answered by Cindy 2 months, 3 weeks ago
Dear Sarah, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip plan. Regarding your preference for Heritage Cruise Binh Chuan, I am glad to inform you that this cruise is available on 24th Dec and its cost is US$310 for a Delta Suite cabin for 2 persons including bus from/to Hanoi. If you do not take the transfer, the cost is only US$260 for 2 persons. And the surcharge for Christmas Eve is US$15 per person. Do you want to confirm this? Should you have any further questions, please do not hesitate to contact me. Hope to hear from you soon! Best regards, Cindy (Ms.)
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Asked by OS KIRAN 2 months, 3 weeks ago
We are pure vegetarians and do not eat any sea food or meat, will we have good vegetable spread for meals and breakfast
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Answered by Amber 2 months, 3 weeks ago
Dear OS Kiran, Thank you for your questions. Heritage Cruise Binh Chuan and all the other cruises do offer vegetarian food so please kindly no worries. Please kindly inform us of your food request when you book the cruise. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Grace Herman 2 months, 3 weeks ago
Hi, do you have 1 single cabin room? How much it cost? Is it possible to fit 3 person in 1 room? Im planning to go there with my husband and my mother, if i book regal suite, where is the extra bed will be placed? is it possible to put it somewhere so me and my husband still have some privacy from my mother? thank you
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Grace Herman, Thank you so much for contacting us! Yes, you can surely take one room for 3 persons, however, it is quite difficult to have privacy as you are staying in one room. Hence, I would suggest you take 1 Ocean Suite single cabin with 1 Regal Suite cabin. The two cabins are connecting thus I believe it fits your family the best. May I ask for your travel date in order for me to send you our quotation accordingly? I hope to hear from you soon and should any further assistance be needed, please do not hesitate to contact us! Best regards, Jolie (Ms.)
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Asked by Archenita Ferlito 2 months, 3 weeks ago
Hello, I would like to book a double bed cabin for 3 adults please. I have a husband and a girlfriend and do not wish to sleep separately for a 3day cruise. Please assist.
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Answered by Jolie 2 months, 3 weeks ago
Dear Mrs. Archenita Ferlito, Thank you so much for contacting us! Three of you can surely stay in one cabin on Heritage Binh Chuan Cruise. We will arrange one extra bed in the cabin for your group. Can you please kindly share with me more about your travel plan in order for me to assist you better? I hope to hear from you soon and should any further assistance be needed, please do not hesitate to ask us! Best regards, Jolie (Ms.)
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Asked by Sam 2 months, 3 weeks ago
Is smoking allowed on the boat?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Sam, Thank you for contacting us! Yes, you can smoke on the balcony of your cabin or on the sundeck of the cruise. I hope this helps and should any further information be needed, please feel free to contact us! Best regards, Jolie (Ms.)
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Asked by Nicky 2 months, 3 weeks ago
Hi, we'd like to book the transfer service but haven't booked any hotel yet. Is it okay if we inform you of the hotel address later? Thanks!
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Answered by Jolie 2 months, 3 weeks ago
Dear Nicky, Thank you for your questions and yes, you can surely let us know your hotel address later. However, please note that the shuttle bus pickup area is in Hanoi Old Quarter only thus please book a hotel in this area. Also, please kindly inform us at least 3 days in advance of your travel date for the best arrangement. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Elvin 2 months, 3 weeks ago
HI, can you please provide a quote for 3D/2N cruise for 3 persons in 1 Ocean suite cabin on June 9, 2022? thanks
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Answered by Rosie 2 months, 3 weeks ago
Dear Elvin, Thank you very much for your interest in our service. We are pleased to advise that Heritage Binh Chuan Cruise has the Ocean Suite cabin available at USD 870/03 persons (a double bed + 1 extra bed) excluding bus (Dcar Limousine bus surcharge: USD 35/per person). I hope this works for you. Should you have any other questions, feel free to get back to us. We look forward to hearing from you soon. Best regards, Rosie (Ms.)
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Asked by Yuki 2 months, 3 weeks ago
May I ask the address of the cruise? Is it possible for us to go to the port by ourselves?
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Answered by Mary 2 months, 3 weeks ago
Dear Yuki, Thank you for your question. Please update the latest address of Heritage Binh Chuan Cruise as followed: Lux Cruises, Lot 28 Tuan Chau Marina, Halong, Quang Ninh Province. You can surely arrange the vehicle by yourselves. Please make sure you are ready at the port no later than 11:30 am on your travel date. If you need more information, feel free to ask us. Regards, Mary (Ms.)
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Asked by Loic Potin 2 months, 3 weeks ago
Hello, I'm interested for your 2 days cruise but I need to take my flight back at Hanoi Airport (international flight) at 18:15. Do you think I could be on time to take my flight by returning from your cruise? Thank you in advance for your answer... Kind regards, Loic
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Answered by Cindy 2 months, 3 weeks ago
Dear Loic Potin, Thank you for your inquiy! My name is Cindy and I am very happy to assist you with your trip plan! Regarding your questions, please be advised that you would be back to Hanoi at about 2.30pm and from Hanoi to Hanoi airport is only 30 minutes so you would still have enough time to catch your flight at 18.15, please no worries. Please contact us for us to help you to arrange the tour. Best regards, Cindy (Ms.)
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Asked by carmel norris 2 months, 3 weeks ago
hello does the tour include kayaking through or under the caves? regards Carmel
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Answered by Mary 2 months, 3 weeks ago
Dear Carmel Norris, Thank you for your email. You will have time kayaking in an untouched area on the first day and go on a bamboo boat (rowed by a local person) through the Dark-Bright Cave on the second day. Should you need further information, please do not hesitate to contact us. Best regards, Mary (Ms.)
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Asked by Varsha 2 months, 3 weeks ago
Hello, I plan to fly out of Noi Bai International Airport (Hanoi) at 1545 after the 2D/1N cruise. If I get a private car to go directly to the airport will I make my flight on time?
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Answered by Melissa 2 months, 3 weeks ago
Dear Varsha, Thank you for your email! I am afraid you will only reach the airport at 3:00pm. Can you delay the flight to later? I look forward to hearing from you! Melissa
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Asked by Ritu 2 months, 3 weeks ago
Hello. I am looking to book the cruise for the 9th of June. Total no of pax is 3. Can you give me your best price for 3 passengers? Also is the price inclusive of the price for the cruise. If I wanted a transfer from the pier to the Hanoi international airport, could that be arranged? How much would thay cost ?
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Answered by Melissa 2 months, 3 weeks ago
Dear Mr. Ritu, Thank you for contacting us and we are happy to hear from you! We can arrange 1 delta suite + 1 extra bed for you on 9th Jun. The cost is $522 for this cabin. For transfer the options are: - Hanoi - Halong Bay - Hanoi by bus: $40/person. Total: $120 for 3 persons - Hanoi - Halong Bay - Hanoi - Hanoi Airport by bus: $155 for 3 persons - Hanoi - Halong Bay - Hanoi Airport by private car: $180 for 3 persons If you need further information please let us know! I look forward to hearing from you soon! Best regards, Melissa (Ms.)
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Asked by Gaurav Mangla 2 months, 3 weeks ago
(1) Does the cruise stop at Ba Trai Dao beaches? (2) Some other cruises also include another Cat Ba Island cave or another large cave in the 2D1N itinerary, apart from Dark & Bright cave? Can interested passengers do another cave as an optional activity sometime during the cruise? (3) There is a very significant price difference between the prices at the cruise website and here? How is that managed? Do we get some guarantee that the cruise ship honors all the offers/inclusions mentioned on this portal?
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Answered by Rosie 2 months, 3 weeks ago
Dear Gaurav, Thank you for sending us the questions. (1) Depending on the weather on your travel date, you will visit either Ba Trai Dao or Tra Bau. Tra Bau is also a beautiful area for kayaking and swimming. (2) Normally, the cruise visits Viet Hai Village which belongs to Cat Ba Island on their 3-day-2-night excursion. I am sorry that the cruises sailing to Lan Ha Bay only offer Dark and Bright Cave without any other caves on their itinerary. (3) For the price, we are the key partner of many cruise operators thus they always offer us a better deal for sure. We offer the same trip as on the cruise organizer's website thus the services included are similar. I hope my info would be helpful or should you need any further information, please do not hesitate to contact me! Best regards, Rosie (Ms.)
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Asked by Shannon Williamson 2 months, 3 weeks ago
Hello, is it possible for 3 of us to stay in one cabin? We just see the suggestion of 2 separate cabins for 3 adults. Thanks!
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Answered by Mary 2 months, 3 weeks ago
Dear Shannon Williamson, Thank you for your interest in our service. If three of you want to share one cabin, the third person has to sleep on an extra bed and will be charged 50% of a cabin. Please consider and let us know if you have other concerns. Regards, Mary (Ms.)
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192 Customer reviews for Heritage Cruise Binh Chuan

9.7
Excellent
Based on 192 reviews
Score breakdown
Cruise quality
9.7
Food/Drink
9.6
Cabin quality
9.8
Staff quality
9.8
Entertainment
9.6
Traveler rating
  • Outstanding: 84
  • Excellent: 97
  • Very good: 8
  • Good: 3
Traveler type
  • Family with children: 37
  • Groups of friends: 35
  • Mature couples: 46
  • Solo travellers: 12
  • Young couples: 62
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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  • Lowest
Carlos Rodriguez
Colombia
02-05-2024
Groups of friends
Excellent
The crew was like our personal butler. They took care of us from check-in on board until landing. Our cabin was very clean and smelled of essential oils. Traditional Vietnamese costumes were always ready for us to wear. We tried to join in all activities like swimming, squid fishing, kayaking, and visiting traditional villages. A little tired but learned a lot. The food was super delicious. Make sure you have an empty stomach to enjoy all special dishes. We still remember his name - Daniel - a big thanks to him for taking care of us. If you come to Halong, Heritage cruise can be good for you to experience and make new friends.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9.5
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YES 1
Lucía Fernandez
Argentina
30-04-2024
Young couples
Outstanding
Everything was wonderful. The ship deserves 5 stars in cabins, design, service, views, and destinations. Experiences on the Heritage ship made us love Vietnam more. The staff did everything they could to make our stay as enjoyable as possible. What a kindness to them. We will come back here for our Honeymoon.
One drawback was that the service was pricey due to the peak season we went to.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 5
Juan Martinez
Mexico
28-04-2024
Mature couples
Excellent
My wife and I had a memorable time together. We went on exploratory trips. The staff cared for us attentively. Highly recommended for those who are seeking both relaxing and exploring.
Cruise quality
10
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
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YES 1
Liu Ying
China
25-04-2024
Family with children
Outstanding
No words could describe our experiences with Heritage cruise. Room, cleanliness, activities, staff, services, the whole trip was admirable. The food was prepared abundantly, making sure no one could get hungry. Big thanks for everything.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 4
Maria Lopez
Spain
22-04-2024
Young couples
Outstanding
Once-of-a-lifetime experiences were gotten on the Heritage Binh Chuan cruise. The sweetness of the staff made us value customers. The food options were diverse, even for vegan or special requirements. Each cabin was decorated with elegant style but still exuded modern beauty. The activities were arranged properly throughout the trip. Highly recommend this boat for a 2 nights holiday.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 1
Amelia Sanchez
Spain
19-04-2024
Young couples
Excellent
Amazing cruise with clean bedding, elegant room, delicious food, especially dinner. The members were welcome and accommodating. We did not miss any interesting activities offboard. A sincere gratitude to talented chefs for preparing us great dishes.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 2
Ana Silva
Portugal
17-04-2024
Mature couples
Very good
There were many staff around us, just required them, and they were willing to give their hands.
Some staff did not really do great their job at dinner. The waitress didn’t refill the food at Happy Hour although the chips were gone. They even forgot my wine order. The wifi didn’t work stably. Disappointed with reviews on the Internet of good wifi onboard. Nothing special on the second day. We had to wake up super early for our remaining itinerary, having a light breakfast and checking out. So tight for us to finish them before 10 am.
Cruise quality
9
Staff quality
8
Food/Drink
8
Entertainment
8
Cabin quality
9
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YES 4
Sara Aziz
Iran
14-04-2024
Groups of friends
Excellent
Heritage cruise marked the start of our traveling Vietnam trip. 2 nights was truly worth a comfortable stay. Our spacious cabin was appointed with a large bathtub. Food and beverages were diverse and exceptional. Cooking class and cultural performances provided us with a deep connection with native culture. White Lotus Spa invited us with a peaceful atmosphere and a variety of therapy selections. We had a chance to meet cheerful people.
The drink list was a bit expensive. Have to pay an extra fee to bring drinks onboard.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
10
Cabin quality
10
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YES 2
Yuki Tanaka
Japan
11-04-2024
Groups of friends
Excellent
Endless compliments for Heritage and Halong bay. A modern room, fun plan, yummy food, hard-working staff, and a safe round-trip transfer. A bit of bad weather but it was still a memorable travel overall.
Cruise quality
10
Staff quality
9.5
Food/Drink
9
Entertainment
10
Cabin quality
10
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Valentina Gonzalez
Argentina
08-04-2024
Young couples
Excellent

Amazing for the whole journey. Heritage Binh Chuan was fabulous. We booked a Captain room for a 2-night stay. The room was very elegant and neat. All places the boat stopped at were amazing. The crew was dedicated, with special mention to Vince, Dat, and Karen. The food served at the restaurant was abundant and tasty. Thanks for these wonderful experiences.

Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
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Did you find this review helpful?
YES 1
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