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Paradise Elegance Cruise
Departure Port: Tuan Chau Island, Halong, VietnamExcellent Based on 83 reviews
A big ship but well-organized. We heard lots about service on Paradise and were glad to choose it....
About Paradise Elegance Cruise
Launched in February 2017, Paradise Elegance is the latest and most promising product of Paradise Cruises Lines. With 31 cabins, the cruise can host up to 62 passengers. Both the extetior and interior designs are works of arts and a real treat for the eyes.
6 things that we love most about Paradise Elegance Cruise
- Expansive sundeck
- Spa and wellness center
- Piano lounge with live music
- All cabins have balcony
- Free shuttle bus
- Just 2.5 hours road travel from Hanoi
Full Itinerary
Arrive in Tuan Chau Island and board Paradise Elegance. Welcome cocktails will be served as you check in. Enjoy a sumptuous lunch at Le Marin restaurant. In the afternoon you will enjoy a visit to Sung Sot Cave or kayak around the islets. Enjoy afternoon high tea at La Piano Lounge or spa treatment.
Early eveningHappy hour with classical piano program. We will then anchor at Coconut Three Island and you can enjoy our cooking class at L'Odyssee Sundeck.
EveningDinner will be served. In the evening you will enjoy live music at Le Piano Bar or mingle on sundeck.
Wake up early for a Taichi Session on L'Odyssee Sundeck. Breakfast will be served as you cruise along the bay. Morning activity selection includes Titop Island or you can just stay on board and relax. Breakfast will be served in full while you take a glance at Thien Cung, Dau Go Caves and Fighting Cock Islet.
Settle bill for your trip and check out.
Last updated 11:08 Tuesday 21 Jan 2020
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Check in on board: 12:00 PM
- Check out: 10:30 AM
- Return Hanoi: 3:30 PM
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The FOC rate for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 5 years old traveling with two (2) adults is allowed for FOC per cabin.
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Children from 5-11 will pay extra charge 75% of adult rate. Children 12 and above must pay full fare as adult.
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An extra charge of USD 25.00 per extra bed if required to set up in the cabin for 02 days/1night program or USD 35.00 per extra bed for 03 days/2 nights program (already included in children rate). An extra charge of USD 10.00 per baby cot for 02 days/1 night program or USD 15.00 per baby cot for 03 days/ 2nights program if require. This extra service is subject to Paradise Cruises availability.
- The child rate for children from 5 to 12 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. In case the child occupies the sole cabin, the rate for adult is applied
- Peak season surcharge: Surcharge of $50 per person per night applies for travel period from 20 December 2018 to 5 January 2019.
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- Tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas (20 Dec 2018 - 5 Jan 2019)
- Shuttle bus round trip
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals as stated in cruise program
- Tai Chi Session
- Cooking Class
- On board insurance
Asked by ana mae m. tan | Sep. 08, 2021 03:32
Hi, do you have a room that can accommodate 3 adults? thank you.
Answered by Cindy | Sep. 08, 2021 03:28
Dear Ana, Thank you for your question! Please be advised that at the moment Paradise Elegance only allow 2 adults + 1 child in one room to keep your comfort. The third person should take her/his own room or you can consider another cruise which allow 3 persons per room. I hope my info would be helpful and please feel free to contact us for more information. Best regards, Cindy (Ms.)
Asked by Giridhar | Aug. 12, 2021 02:46
Hey, how long does it take from Hanoi airport to the place where the cruise starts from ? do you offer complimentary airport pick up and drop ?
Answered by Hana | Aug. 12, 2021 03:02
Dear Giridhar, Thank you for your question! It takes around 3 hours drive from the airport to the cruise port by the Express way. Yes, we do offer airport transfer with charge. Could you share with me more detail about your trip for better assistance? I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Hana (Ms.)
Asked by Nicole Marie Minnerath | Aug. 06, 2021 02:47
What port does the cruise leave from for the 2 day/1 night?
Answered by Jolie | Aug. 06, 2021 03:00
Dear Ms. Nicole, Thank you for your questions! Paradise Elegance Cruise departs from Tuan Chau International Cruise Port in Halong Province. I hope this helps and should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Sol | Jul. 24, 2021 11:18
Do you pick me up and off at a hotel or specific place? If you pick me up at my hotel then How do I let you know about my accommodation?
Answered by Jolie | Jul. 24, 2021 11:19
Dear Sol, Thank you for your question. The bus can pick you up straight from your hotel if it locates in Hanoi Old Quarter. Please kindly email us your hotel address name and address so that I can check if it locates in the Old Quarter. Please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Samantha C | Jul. 13, 2021 09:30
Hi, if website does not stated "free Kayaking", does it mean we have to pay for it?
Answered by Mary | Jul. 13, 2021 09:33
Dear Samantha C, Thank you for your question. Paradise Elegance Cruise does not include the kayaking fee in the cost currently. Thus if you want to use that service, the charge will be US$15/kayak (maximum 2 people on 1 kayak). I hope this helps. If you need more information, feel free to ask. Regards, Mary (Ms.)
Asked by aisha kayani | Jul. 01, 2021 03:16
Hiya. Please confirm whether the spa treatment on the first day instead of the afternoon tea is included in the price?
Answered by Hana | Jul. 01, 2021 03:23
Dear Ms. Aisha Kayani, Thank you for your questions! Please note that spa service is not included in the price. If you wish to take this service, you can book and pay for it directly on the boat. Should you need any further information, please feel free to let us know! Wish you have a nice day! Best regards, Hana (Ms.)
Asked by Conrad | Jun. 24, 2021 09:13
Hi. With the Executive Balcony room, are there rooms with two single beds available, rather than one double bed ? thanks
Answered by Jolie | Jun. 24, 2021 09:16
Dear Mr. Conrad, Thank you for contacting us with your inquiry! The Executive balcony cabin on the Paradise Elegance cruise can be set up with either a double bed or two single beds up to your request. Could you please provide me your travel date and number of passengers so I can check cabin availability? Best regards, Jolie (Ms.)
Asked by Bryan F Stern | Jun. 17, 2021 09:42
When the cruise ends, what time does the cruise return to the dock? How long is the drive to Hanio Airport?
Answered by Mary | Jun. 17, 2021 09:45
Dear Mr. Bryan, Thank you for your question. The cruise end returns to Tuan Chau Pier at 10:30 am. If you go directly from there to Hanoi Airport, it takes you around 3 hours by car. If you have other concerns, feel free to contact us again. Regards, Mary (Ms.)
Asked by Shaily Shah | Jun. 11, 2021 09:07
Hello, Do you have any restaurants or food options for vegetarian food onboard? We are okay with Pizza/Pasta/Sandwiches as well, but we are vegeterians so do not eat fish, chicken or any meat. Also, is there a breakfast buffet available onboard? Please let me know. Thanks!
Answered by Mary | Jun. 11, 2021 09:14
Dear Shaily Shah, Thank you for your interest in our service. All cruises serve vegetarian food for passengers and your trip on Paradise Elegance includes a breakfast buffet. For your food requests, we will send them to the cruise organizer before your travel date and they will prepare appropriate meals for you. If you have a plan for your trip, feel free to get back to us at any time for better assistance. Regards, Mary (Ms.)
Asked by Jerry Alzate | Jun. 03, 2021 02:53
Do you offer transfer to Catbi airport on day two after the cruise?
Answered by Cindy | Jun. 03, 2021 02:56
Dear Mr. Jerry, Thank you for your question. If you need to transfer to Cat Bi airport after the cruise trip, we offer a private car at US$ 45/car/way for 2 persons (as the cruise shuttle bus can only do the pickup and drop-off in Hanoi Old Quarter). Should you need further information, please do not hesitate to contact me at any time of your convenience. It's our pleasure to assist you! Best regards, Cindy (Ms.)
Asked by Kaiyuan Wang | May. 06, 2021 10:41
Hello, Is there a limit to how many suitcases my girlfriend and I can carry onboard, for the cruise and the shuttle bus from Hanoi to Ha Long Bay? Thanks.
Answered by Mary | May. 06, 2021 10:48
Dear Kaiyuan Wang, Thank you for your contacting us! It is no limit for the luggage to carry on the bus and the boat, you can bring all your stuff with you. However, if you coming back to, Hanoi you can leave your big suitcase at the hotel and only carry the small ones for more convenience as the room on the boat is not too big. I hope this helps and please let me know if you have any further questions! Best regards, Mary (Ms.)
Answered by Ms Bailey | Jan. 22, 2021 04:08
Dear Lee, Thank you for your email. My name is Bailey from Halong Bay Tour department and I'm glad to assist you with your trip. Please be advised that the bus of Paradise Elegance cruise taking New Highway so kindly no worries. It takes only 02 hours from Hanoi to the cruise. Could you share with me your travel date so I can check availability for you. I hope to hear from you soon and please let me know if you have any questions. Best regards, Bailey (Ms.)
Asked by Daniela | Jan. 04, 2021 04:31
Hi, DO you offer for an additional cost private transfer from Hotel in Hanoi Old Quarter and on the way back to Hanoi Domestic flights airport? If so, could you please provide the rates. Thank you,
Answered by Ms Bailey | Jan. 04, 2021 04:36
Dear Daniela, Thank you for your inquiry. My name is Bailey from Halong Bay Tour department and I'm glad to assist you with your trip. We can arrange private from Hanoi old quarter to cruise port and on the way back drop off to Noi Bai airport for you. May I know if you wish to go for a 2 or 3 days tour and the number of passengers for better assistance? I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Bailey (Ms.)
Asked by Michael Shaw | Jan. 04, 2021 04:25
Hi there, I'm wondering how much we will need to pay for our drinks on board the cruise? for example, how much is a bottle of water? a glass of coke and a beer?
Answered by Jolie | Jan. 04, 2021 04:27
Dear Mr. Michael Shaw, Thank you so much for contacting us with your inquiries. I have already sent you the dink list of Paradise Elegance Cruise via email, please help me to check it for more information. Should you need any further assistance, please feel free to let us know! Best regards, Jolie (Ms.)
Asked by Menah Johnson | Dec. 22, 2020 01:47
Hi, Can you please let me know what caves do you go to and is you visit the fishing village and the pearl farm please?
Answered by Mary | Dec. 22, 2020 01:53
Dear Menah Johnson, Thank you for contacting us! Paradise Elegance Cruise trip includes a trip to Surprising cave - one of the most beautiful caves in Halong Bay and Tung Sau pearl farm, but not a fishing village. However, you may see some floating houses or local fish boats on the way to the ocean. Should you need further information, please do not hesitate to contact us again. Best regards, Mary (Ms.)
Asked by ck chow | Dec. 16, 2020 02:52
Do you offer shuttle bus pick up at Hilton Garden Inn Hanoi?
Answered by Ms Bailey | Dec. 16, 2020 02:52
Dear Chow, Thank you for your email and for contacting us. My name is Bailey from Halong Bay Tours department and I'm glad to assist you with your trip. Regarding your request, I would like to reply to your question below: Yes, the bus round trip is included in the price. Our bus can surely pick you up at Hilton Garden Inn & the bus goes to the new expressway thus It takes around 2.5 hours' drive only. Should you have any questions, please let me know in advance. Best regards, Bailey
Asked by William Fortner | Dec. 04, 2020 04:51
What time does the shuttle return to Hanoi? My train leaves at 1930.
Answered by Amber | Dec. 04, 2020 04:53
Dear Mr. William Fortner, Thank you for your questions! The shuttle bus will drop off you at Hanoi Old Quarter at around 2:30 - 3:00 PM so you will have plenty of time for the train, please kindly no worries. Could you share with me your travel date and number of passengers so that I can check availability for you? I am looking forward to hearing from you and please feel free to contact me if you have any questions. Best regards, Amber (Ms.)
Asked by Chong-Im Kim | Nov. 20, 2020 04:36
Hi, For 2-day Paradise Elegance Cruise, I saw peak season surcharge of $50 per person per night. When is this paid? I didn't see during check out process. My date is Dec 29, 2020 for 2D1N trip. Also, for Deluxe room, it showed max two adults and one child less than 5 year old. However, when I chose the option, I entered my 10 year old son. Not sure if this is acceptable.
Answered by Mary | Nov. 20, 2020 04:47
Dear Chong-Im Kim, Thank you so much for contacting us. At this time, the peak season surcharge is only applied on 24 and 31 December, thus please no worries about that if your date is Dec 29. About your son, if you entered the age of your son, the cost will be automatically added to the total price. If you get trouble in the booking process, please let me know and we can process it manually for you. If you need further assistance, please contact us again. Thank you! Best regards, Mary (Ms.)
Asked by jackie | Nov. 16, 2020 02:33
will I be on time to catch a flight at Cat Bi Airport (HPH) for a 1.:55 departing flight.
Answered by Mary | Nov. 16, 2020 02:45
Dear Jackie, Thank you so much for contacting us. For your information, Paradise Elegance Cruise disembarks at around 10:30 am on the next day, and it takes you around 1 hour from Tuan Chau Pier to Cat Bi Airport. Thus, you will be on time to catch your flight. Should you need further information, please feel free to ask us. Thank you! Best regards, Mary (Ms.)
Asked by Lester noronha | Nov. 14, 2020 12:46
Hey I’ve booked the cruise for the 28th of Sept with booking ID 2001-699394. The payment hasn’t gone through. How do I make the payment now?
Answered by Mary | Nov. 14, 2020 01:05
Dear Mr. Lester Noronha, Thank you so much for your booking with us and we notice that the payment has been failed. We have sent you the new payment link via email, please kindly help us to check it and process the payment. Once we receive your payment, I will send you the voucher for confirmation. Looking forward to hearing from you soon. Best regards, Mary (Ms.)
Asked by carlos | Nov. 09, 2020 03:37
the check out day at what time i can leave the ship because i have a flight on cat bi airport at 1:30 pm
Answered by Hana | Nov. 09, 2020 03:38
Dear Carlos, Thank you so much for your email. My name is Hana (Ms) from Halong Bay Tour department and I'm glad to assist you with your trip. Paradise Elegance Cruise will disembark to Tuan Chau Pier at around 10:00 - 10:30AM. You can take the taxi yourself to Cat Bi airport which takes about 45 minutes to 1 hour. Otherwise, we can arrange the private car (4 seats) for you with cost of USD 60/car/way. Should you have any questions, please do not hesitate to contact us. Best regards, Hana (Ms)
Answered by Jolie | Feb. 24, 2020 04:10
Dear Ms. Jennifer Berryman, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, wifi is available on the boat, however, the signals sometimes may not be stable since this is the mountainous area. I hope you understand! Should you need any further information, please do not hesitate to contact me! Best regards, Jolie (Ms.)
Asked by rola hamed | May. 01, 2019 02:25
Do you do hotel pick up from Hanoi Old Quarter? If not, where is the pick-up from? what time is check_in, check-out? Thank you
Asked by 정서현 | Jan. 16, 2019 12:28
If we book 2 deluxe rooms, is 2rooms are connected with door?
Answered by Lisa | Apr. 15, 2017 10:46
Dear Elyne, Thank you very much for your question. I am sorry that the shuttle bus can only pick up and drop off in Hanoi Old Quarter. If you are in Halong Bay, it's most saving to take a taxi to the pier. If you have any question please let me know. Lisa (Ms.) - Travel Consultant
Asked by Lexi | Mar. 17, 2017 11:27
Hi there does the tour include hotel pick up and drop off if i choose the package for $360?
Answered by Sunny | Mar. 17, 2017 11:28
Dear Lexi, Thank you for your contacting us and I am so sorry that the $360 cabin cost for Paradise Elegance does not yet include transfer round trip from and to Hanoi. Shuttle bus costs $35/person/round trip with pick up and drop off within Hanoi Center/ Hanoi Old Quarter area. If you have any other question please contact me anytime.
Asked by jayden | Mar. 16, 2017 06:03
Other Cruise all have some entertain program such as squid fishing. What about paradise elegance? Do you have any thing to enjoy on board?
Answered by Cindy | Mar. 16, 2017 06:05
Dear Jayden, Thank you so much for your contacting us. Although squid fishing is not included in the itinerary of Paradise Elegance, you can enjoy other activities such as kayaking, swimming, or watching movie on board at night. There are also restaurant area for happy hour and live music at our Piano bar which is a unique activity. If you have any other question please let me know.
157 Customer reviews for Paradise Elegance Cruise
Excellent
Based on 157 reviews
| Cruise quality |
|
9.7 |
| Food/Drink |
|
9.6 |
| Cabin quality |
|
9.6 |
| Staff quality |
|
9.7 |
| Entertainment |
|
9.5 |
| Outstanding: | 74 |
| Excellent: | 69 |
| Very good: | 14 |
| Mature couples: | 65 |
| Solo travellers: | 7 |
| Family with children: | 15 |
| Groups of friends: | 13 |
| Young couples: | 57 |
Comments are provided by customers who have previously taken this cruise trip
-
Zoe US 29-05-2020
Excellent
A big ship but well-organized. We heard lots about service on Paradise and were glad to choose it. Nice staff and delicious food.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Eden Vietnam 23-05-2020
Excellent
I live in Vietnam with my wife and 2 year old boy. Some of my friends back from this cruise and recommended us. We are happy that we did it. The ship is big and well-equipped. They served us a lot of food and took care of our boy well. The trip to the cave was crowded but it was nice.
Cruise quality 10 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 9 -
Noah Belgium 16-05-2020
Excellent
Mary suggested us this trip and our family was all satisfied. Our kids were so excited about kayaking and the cooking class. The staff was all lovely. A big shout out to Mr. Lee! But the drink was a little bit pricey.
Cruise quality 10 Food/Drink 9 Cabin quality 9 Staff quality 9 Entertainment 9 -
Rachael Canada 10-05-2020
Excellent
Food was fabulous. We loved every meal and the way they took care of passengers' diet.
The excursion to the cave and island was crowded although the scenery was definitely worth it.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 8 -
Andrea New Zealand 18-04-2020
Excellent
Our trip was wonderful!! The boat is clean, beautiful. The staff is friendly and nice. I would highly recommend this trip!
Cruise quality 10 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 10 -
Justin Branco US 11-03-2020
Outstanding
The entire crew at Paradise Elegance made our honeymoon so memorable. We felt so special while we were here and can't wait to come visit again. The cabin was beautiful and the customer service was perfect. Ryan really went out of his way to make sure our experience was amazing. From the delicious food, private dinner and fun activities, we highly recommend having a trip on the Paradise Elegance.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10
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