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Scarlet Pearl Cruise Tours

2DAY
Scarlet Pearl Cruise 2 days
$180/pp
3DAY
Scarlet Pearl Cruise 3 days
$340/pp

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Scarlet Pearl Cruise
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Scarlet Pearl Cruise

Departure Port: Block 41, Tuan Chau Marina - Show on map
Tai ChiSwimmingSquid Fishing SpaKayaking
Prices starting from:
US$187.0 US$170
per person
View price calendar
+31 photos
Built: 2019
23 Cabins
Steel Boat
Lan Ha Bay
Full board included
9.5
Excellent Based on 230 reviews
The ship was clean. Our room was spacious and comfortable. Program was good.
— Christopher Lee Garcia US

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-3 Years old Free
04-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Silver Pearl
Silver Pearl
Room with balcony
  • Size: 28sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Golden Pearl Cabin
Golden Pearl Cabin
Room with balcony
  • Size: 40sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Onyx Pearl Cabin
Onyx Pearl Cabin
Room with balcony
  • Size: 60sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)

About Scarlet Pearl Cruise

Elegant and sophisticated, this well-furnished steel ship is truly a dedication to the ultimate luxury in the cruising industry. Sailing solely within Lan Ha Bay, Scarlet Pearl provides a less crowded location and incredibly untouched base compared to the neighboring, touristy world-class wonder of Halong Bay.

The sense of style, quality, and comfort is set impeccably on Scarlet Pearl. The luxurious vessel is well- known for its sophisticated, beautiful design and an impressive selection of premier facilities. The overall style is the ultimate luxury among numerous cruises in the North. From the exquisitely relaxed cabins to the neutral color palette of cream and dark wood brown tone, the impression is subtle elegance over glitz.

23 spacious accommodations, divided into 4 types of cabins, dominate two of five desks on Scarlet Pearl Cruise. Large and lavish, the cabins range from a generous entry-level of 28m2 to the spotlight of the cruise – the one and only Scarlet Pearl cabin with a total area of 150m2. All of them open onto private balconies to take full advantage of the vast vista of the ocean in front of your eyes.

As ultimate luxury is the key principle behind the Scarlet Pearl, once you enter the lobby, you will be overwhelmed by its endless list of first-class facilities. Dining by the sea, treat yourself to fascinating delicacies at Tahiti restaurant, then let the classy Bar Bistro feast you on an extended menu of lavish cocktails, wines, and tonics. Lying on the sundeck to wait for sunrises and sunsets, relax with a Jacuzzi pool or keep your body in shape at a private fitness center, Scarlet Pearl has unlimited facilities to indulge travelers.

The highlight of Scarlet Pearl unquestionably is the unique Pearl Museum right on board. A tranquil sophisticated venue showcases the most fabulous and high-qualified pearls in the area. Get an insight into the tradition of local pearl farming and admire stunning creations that have become a unique and signature gift of the bay. The authentic experience over the bay combines with a unique, complemented service to promise a memorable journey on this catamaran sailboat.

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  • Jacuzzi pool
  • Fitness room
  • Spa & massage
  • Bar
  • Restaurant

3 things that we love most about Scarlet Pearl Cruise

  • Catamaran-style cruise
  • Outdoors Jacuzzi
  • All rooms with private balcony

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Sun Pier - Lan Ha Bay
11:30

At 11:30, arrive at Halong International Cruise Port. Complete the check-in process and other introduction procedures before heading to Scarlet Pearl Cruises. Take time to enjoy a sumptuous lunch at Tahiti Restaurant while Scarlet Pearl discovers the primitive Lan Ha Bay.

15:00

15:00 Visit Sang Cave by kayak or sampan boat through a 70-meter water path. Then, the ship progresses to Ech Lagoon where you can continue to kayak or immerse in the emerald water of the bay.

17:00

Back to the cruise to relax and watch the magnificent sunset from the topdeck. A sunset party and cooking class are carried out on the top deck. Happy Hour starts from 17:30 until 18:30 with the drink promotion Buy one get one free.

19:00

A delicious dinner is served.

21:30

Participate in various evening activities on the ship or simply chill out at the bars.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay - Hanoi
6:30

Start a new day with a Taichi session or photo hunt on the sundeck. Light breakfast is served from 6:30 to 7:30. Then, the catamaran brings you to explore remote areas of the bay.

9:00

Return to Scarlet Pearl Cruise for check-out the cabin and savor a buffet brunch. Afterward, the cruise’s Limousine car will drive guests back to Hanoi.

  • Meals included: Breakfast, Brunch
Day 1: Hanoi - Sun Pier - Lan Ha Bay
11:30

Arrive at Halong International Cruise Port and embark on Scarlet Pearl Cruise for check-in and have lunch at Tahiti restaurant.

15:00

15:00 Visit Sang Cave by kayak or sampan boat through a 70-meter water path. Then, the ship progresses to Ech Lagoon where you can continue to kayak or immerse in the emerald water of the bay.

17:00

Back to the cruise to relax and watch the magnificent sunset from the topdeck. A sunset party and cooking class are carried out on the top deck. Happy Hour starts from 17:30 until 18:30 with the drink promotion Buy one get one free.

19:00

A delicious dinner is served.

21:30

Participate in various evening activities on the ship or simply chill out at the bars open until late.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay - Ba Trai Dao - Viet Hai Village
6:30

Wake up early to attend a Taichi class and breeze the freshest atmosphere in the morning. Then enjoy a light breakfast while admiring the stunning bay views.

9:00

The luxury catamaran takes you to Ba Trai Dao - one of the most stunning beaches in Lan Ha Bay. Then, arrive at Cat Ba Island and visit Viet Hai Village by bike or electric car. You have a chance to explore a rainforest tunnel and know about local life. (The trip to Viet Hai Village depends on the weather and might be canceled). 

12:00

Enjoy lunch on the catamaran. Then, you can go swimming in the remote area or go fishing in the afternoon. 

14:30

Back to Scarlet Pearl Cruise and relax.

19:00

Fine-dining dinner is served in the restaurant.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: Lan Ha Bay - Hanoi
6:30

Start a new day with photo hunt or relaxing moment on the sundeck before having a light breakfast.

9:00

Get ready for check-out the cabin and savor a brunch. Afterward, the cruise’s Limousine car will drive guests back to Hanoi.

  • Meals included: Breakfast, Brunch
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Price Inclusions
  • Taxes & Service Charges
  • Welcome Cocktail
  • Cruise Itinerary and Program
  • Entrance and Sightseeing Fees
  • In-house English-speaking Tour Guide
  • Luxury Cabins and Suites with A/C
  • Luxury en-suite Bathroom
  • Meals on board during cruise program
  • Tai Chi Session
  • Cooking Class
  • Insurance
  • Kayaking
Price Exclusions
  • Transfer from Hanoi to Sun International Port and back (transfer time approximately 3 hours)
  • Airfares, and Hotel Accommodation
  • Visa to Vietnam
  • Beauty Spa Services and Massage
  • Beverages and Tobacco
  • Tax, tips and other Personal Expenses
  • All other services not clearly mentioned above
  • Surcharge for New Year, Christmas
Cruising Policy
  • Check in on board: 12:10pm
  • Check out:  10:30am
  • Return Hanoi: 2:30pm
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 4-11 will pay extra charge 75% of adult rate.
  • Children 12 and above must pay full fare as adult.
  • Peak season surcharge : Surcharge $40/adult and $30/child (4 - 11 years old) for Gala dinner applies if guests stay on board on December 24th and/or December 31st 2024, Lunar New Year (28, 29, 30, 31/01/2025), and $25/adult for Sep 2, 2024.
  • Shuttle bus:  $30/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
Booking Policy
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.

Questions & Answers (196)

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Asked by Andrew Breed 1 week, 3 days ago

What are the surcharge prices for new year?

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Answered by Annie 1 week, 2 days ago

Dear Andrew Breed, Scarlet Pearl has a surcharge of USD40/adult and USD 30/child (4 - 11 years old) for Gala dinner if you are staying on board on Dec 31. Best regards, Annie (Ms.)

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Asked by Angie Wilson 3 months, 2 weeks ago

Hello we are booked on 2 night Scarlet Pearl Cruise. What time do we arrive back in Hanoi please?

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Answered by Mary 3 months, 2 weeks ago

Dear Angie Wilson, For shuttle bus service, you will be back in Hanoi around 2:30 - 3:00 pm. Regards, Mary

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Asked by Linda Greene 5 months, 1 week ago

We arrive to by way of the Celebrity Solstice to Hon Gai Seaport, is that near where you are located at the Halong Bay International Pier or will we need a taxi?

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Answered by Cindy 5 months ago

Dear Linda Greene, Please be advised that all the cruise ships including Celebrity Solstice Cruise will dock at Halong International Port, not Hon Gai port anymore so it will be very convenient for you to join Scarlet Pearl Cruise. You just need to walk from your cruise terminal to the Scarlet Pearl cruise waiting lounge. Best regards, Cindy

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Asked by Ben Sitler 6 months, 3 weeks ago

My wife broke her foot and has a soft cast and uses crutches. Is there an elevator on board or easy to use a portable wheel chair to move her around?

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Answered by Annie 6 months, 3 weeks ago

Dear Ben Sitler, I suggest some cruises that feature an elevator such as Elite of the Seas Cruise, Indochine Premium Cruise, Indochine Cruise, Catherine Cruise, Grand Pioneers Cruise, and Capella Cruise. Best regards, Annie (Ms.)

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Asked by Louise. Dowman 9 months, 2 weeks ago

If we want to get to Cat Bi International airport after cruise can you arrange for our flight to Da Nang

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Answered by Quan 9 months, 1 week ago

Dear Louise, I would like to inform you that we have private cars available directly from Halong to Cat Bi Airport. Regards, Quan

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Asked by Christopher Walton 10 months ago

Hi I'm doing a sea plane flight that should land at In Halong: Tuan Chau Marina, Halong City, at around 11.15am. It then looks like a 20 minute taxi to cruise boarding port. What is the latest I could arrive and still make it onbaord?

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Answered by Cindy 10 months ago

Dear Christopher, The latest time you should arrive in the Scarlet Pearl Cruise is at 12.00pm so it will still be enough time for you to make the cruise after the seaplane. Please be advised Scarlet Pearl now starts from Tuan Chau Marina as well, so it takes only a few minutes by taxi from Seaplane Terminal to Scarlet Pearl Cruise Terminal. Best regards, Cindy

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Asked by Sue 10 months, 3 weeks ago

1. Could you please list out which activity incur additional costs. 2. Beverage drinks are not inclusive?

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Answered by Cindy 10 months, 2 weeks ago

Dear Sue, Please see the exclusions below:

  • Transfer round trip Hanoi - Halong Bay - Hanoi
  • Beauty Spa Services and Massage
  • Beverages and Tobacco
  • Tax, tips and other Personal Expenses
  • Surcharge for New Year, Christmas

Should you have other questions, please do not hesitate to contact us.

Best regards,
Cindy

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Asked by Carolina 11 months, 2 weeks ago

Hi there, We are wanting to do your cruise from 16-18 Oct, 2 people. Do you pick and drop off? We are staying at Hanoi Pearl hotel. And how do we book the transfer? Thanks Carolina

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Answered by Mary 11 months, 2 weeks ago

Dear Carolina, Thank you for booking cruise tour with us. We have well received your booking. We are processing the booking and will arrange the shuttle bus pick up/drop off at Hanoi Pearl hotel. Regards, Mary

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Asked by Lee Johns 1 year ago

Hi if we tour over the New Year is there anything special you do to celebrate in the bay Many thanks

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Answered by Annie 1 year ago

Dear Lee Johns, Yes, on New Year's eve, normally all the cruises will hold a Gala Dinner to celebrate it. If you have further questions, please feel free to contact me! Best regards, Annie (Ms.)

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Asked by Helen Chang 1 year, 1 month ago

Hi, the itinerary for the 2 nights cruise says that on the last day, cruise's limousine will take gest back to Hanoi. Is that included in the fare?

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Answered by Annie 1 year, 1 month ago

Dear Helen Chang, Please note that the transfer service is optional and it is at an additional cost. For Scarlet Pearl, it is US$ 30/person/round trip Hanoi - Halong - Hanoi. Best regards, Annie (Ms.)

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Asked by Kk Se 1 year, 1 month ago

Hello, we are flying into Haiphong so we can find our own way to begin the cruise. What is the cost for 1 way transport to Hanoi at the end of the cruise for 4 people? Thank you!

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Answered by Annie 1 year, 1 month ago

Dear Kk Se, Thank you for your email. If you use one way transfer only it costs US$ 15/person/way. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Jon 1 year, 1 month ago

Hello…what time does the shuttle drop off in the old quarter after the cruise? Is it possible to just be taken to the airport instead of going back to the old quarter as I booked a round trip shuttle already!?

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Answered by Annie 1 year, 1 month ago

Dear Jon, The shuttle bus will take you back to the Old Quarter at around 14:30 - 15:00. I am sorry that it can only drop you off in the Old Quarter, in case you need to get to the airport please consider the 2 following options:

- Connecting car to the airport: US$ 20 for 2 persons
- Private car from the pier to the airport: US$ 100 for 2 persons

I hope to hear from you soon and please let me know if you have any other inquiries.

Annie (Ms.)

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Asked by Tuyen 1 year, 1 month ago

Hey there. We’re looking for a 3 days cruise but we’re not going to Hà Nội, we will be in Ha Long. Where about is the pick up point at? Thank you

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Answered by Bonnie 1 year, 1 month ago

Dear Mr./Ms. Tuyen, If you are in Halong, you can come to Halong International Port to start your trip on Scarlet Pearl Cruise. We will also have a contact at the port which will be put in the voucher for you upon booking confirmation. Best regards, Bonnie (Ms.)

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Asked by Olivier Cornet 1 year, 2 months ago

Hello, Looking to book a 3 day 2 nights. 1 room with 2 beds for 2 adults. We will be in Hanoi on Sunday June 9 in the morning. Ideally back in Hanoi on Tuesday June 11. Pls let us know if that's doable and you organize pick ups. Thx. Olivier

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Answered by Annie 1 year, 2 months ago

Dear Olivier Cornet, Our offer is US$ 650/Silver Pearl cabin with US$ 30/person for shuttle bus Hanoi - Halong - Hanoi. The bus can pick you up at any hotel that is located in the Old Quarter. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Mayank Mistry 1 year, 2 months ago

I am planning to book 3D/2N itinerary for December. Does a cruise depart daily or it has different dated windows for each itinerary?

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Answered by Bonnie 1 year, 2 months ago

Dear Mayank, Scarlet Pearl sails daily both 2D1N and 3D2N itineraries especially in December - in the peak season. Should you need any further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)
 

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Asked by Ho Chee Khuan 1 year, 2 months ago

We are looking at 2 days 1 night tour package. Are you able to send us to the airport at the end of our tour?

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Answered by Annie 1 year, 2 months ago

Dear Ho Chee Khuan, As the bus will return to Hanoi Old Quarter, we can arrange you a connecting car from the midway to the airport at US$ 20 extra for 2 persons and you can reach the airport at around 15:00 - 15:30. In case you need to get to the airport earlier, please consider a private car at US$ 110/way for 2 persons and you will reach it at around 14:00 - 14:30. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Aiza Zabs 1 year, 3 months ago

Hello, are there any 1-night cruises that allow you to go to the islands to see a viewpoint of the bay? Thank you

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Answered by Annie 1 year, 3 months ago

Dear Aiza Zabs,

Thank you for your question. You can consider the cruises that visit Ti Top Island, where you can see a viewpoint of the bay. Please consider the following cruise options:

Luxury cruises: Catherine Cruise, Essence Grand, Ambassador, Paradise Elegance Cruise.

Mid-range cruises: Hermes, Athena Cruise.

Budget cruises: Amanda, Hera Classic, Mila Cruise.

Should you need further details, please let us know.
Best regards,
Annie (Ms.)

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Asked by Jessica Ma 1 year, 3 months ago

Hello, Is it possible to arrange for transfer for pickup from Old Quarter Hanoi, and be dropped off at the end in Ninh Bihn at our accomodation? What would be the cost and how would you recommend for 9 people? What is the length of time for both transfers? Thanks!

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Answered by Annie 1 year, 3 months ago

Dear Jessica Ma, We can surely offer you the transfer Hanoi - Halong - Ninh Binh. It takes around 2,5 hours from Hanoi to Halong and 4 hours from Halong to Ninh Binh. Should you have further concerns, please let us know. Best regards, Annie (Ms.)
 

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Asked by Vidisha Goel 1 year, 3 months ago

Hello! On some website it also shows that they have a Silver Pearl Triple Room which has 3 single beds but I cant see that option here. How can we book that one?

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Answered by Mary 1 year, 3 months ago

Dear Vidisha Goel, You can send a request directly to us to book the triple cabin. Should you need further information, please feel free to contact us. Regards, Mary.

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Asked by Vidisha Goel 1 year, 3 months ago

Hello, we are a family of 5. We want to book 2 rooms, 1 with double occupany and 1 with triple but here it is adding one more cabin on its own. How can we book 1 room with triple occupany and how much would it cost us in total? Also do you provide jain/vegetarian food? Can you also provide a deck plan, which deck has the rooms? Waiting for a quick response

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Answered by Melissa 1 year, 3 months ago

Dear Mr. Vidisha, Thank you for your inquiry and we can surely arrange 1 double + 1 triple silver pearl for you. The cruise can prepare vegetarian food. Cabins are located on the first and second deck of the vessel. Should you need further information, please let us know. Regards, Melissa
 

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Asked by Luis 1 year, 3 months ago

Does this include the ride from the hotel to the port?

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Answered by Mary 1 year, 3 months ago

Dear Luis, Thank you for contacting us. The transfer is usually not included in the room rate. For Scarlet Pearl Cruise, it costs $30/person/round trip. However, you can consider our Summer Promotion from May 3rd to September 30th 2024 that is only $380 per Silver Cabin for 2 including bus round trip from Hanoi Center. Please let me know if you need more details. Regards, Mary.

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Asked by Suhas Ravi 1 year, 3 months ago

Is Vegan or Vegetarian food available on board

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Answered by Mary 1 year, 3 months ago

@Suhas Ravi, Thank you for contacting us. All cruises serve vegetarian food upon request, no worries. Should you need further information, feel free to ask us. Regards, Mary.

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Asked by Emily 1 year, 3 months ago

Where in Hanoi does the limousine drop us off after the cruise?

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Answered by Mary 1 year, 3 months ago

Dear Emily, Thank you for contacting us. The bus drops you off at your hotel or location within Hanoi Old Quarter area. Should you need further information, feel free to let us know. Regards, Mary.

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Asked by Nicole 1 year, 4 months ago
For the 3D2N cruise, will we have to switch to another boat for the day activities on the second day? Is it possible if we choose not to join in for the day activities and instead choose to remain on the mother boat? If yes, does the mother boat return to the port/dock/berth to pick up new passengers and do a repeat of the day one activity? Thanks for your advice!
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Answered by Cindy 1 year, 4 months ago
Dear Nicole, Thank you for your email! We are so happy to hear from you! Yes, for the 3D2N cruise, you will have to switch to another boat for the day activities on the second day. If you choose not to join in for the day's activities, you can stay on the mother boat but the boat will pick up new passengers and the meal and activities will be repeated. Should you have other questions, please feel free to let me know. Best regards, Cindy
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Asked by eddy 1 year, 4 months ago
Do you offer rooms for 3 adults?
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Answered by Cindy 1 year, 4 months ago
Dear Eddy, Thank you for your email! We are so happy to hear from you! Yes, Scarlet Pearl Cruise does have a room for 3 persons. The price is USD 555 for a silver pearl triple for 3 persons excluding transfers. Best regards, Cindy
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Asked by Jamie 1 year, 4 months ago
I am looking to book this cruise for 2 people on the 20th March 2024. I have found the same cruise on trip advisor, with the same dates, however the itinery is different. Trip advisor states that there will be a village bike ride, however it does not have this on the itinery on this site. Please can you explain this
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Answered by Annie 1 year, 4 months ago
Dear Jamie, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Please note that the biking activity is on the second day of a 3 days 2 nights excursion. May I double check if you are looking for a 2 days 1 night or 3 days 2 nights trip? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by RG 1 year, 4 months ago
We are 6 adults and 1 child planning to book the cruise on 30th Dec morning/afternoon from Hanoi and return to Cat Bi (Hai Phong) on 31st afternoon. What will be the cost of shuttle and/or private transfers ?
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Answered by Annie 1 year, 4 months ago
Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. It costs US$ 15/person for shuttle bus Hanoi - Halong and US$ 70/private minivan car Halong - Haiphong. Do you want to book it and may I know your child's age so that I can assist you accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Jodie fry 1 year, 4 months ago
Hello, i see that you offer a pickup/dropoff service for US$30 per person. Do you offer just a pickup service from Hanoi. We are wanting to stay in Ha Long after the cruise so will not need the drop off service. Thank you!
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Answered by Lily 1 year, 4 months ago
Dear Jodie, Thank you very much for contacting us! Yes, we can surely arrange the one-way shuttle bus Hanoi - Halong for you at US$15 per person, so kindly no worries! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by c 1 year, 4 months ago
Hi, I want to book the 2 day 1 night Scarlet Pearl cruise. I have 5 people in my group. We have a flight out of hanoi at 3:20pm. Do you offer direct transportation to the airport and would we make it for your flight? Thank you.
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Answered by Lily 1 year, 4 months ago
Dear Sir/ Madam, Thank you for contacting us! We are very happy to hear from you! We can surely arrange a private car for you to directly get to the airport after the cruise, so kindly no worries! Scarlet Pearl Cruise finishes at around 11:30 PM, thus you will get to the airport at 2:00 - 2:30 PM. May I know if your flight is domestic or international so we can advise you better? We look forward to hearing from you! Best regards, Lily
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Asked by Ranjith 1 year, 4 months ago
Do you provide pick up and drop from hanoi city ?
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Answered by Lily 1 year, 4 months ago
Dear Ranjith, Thank you for your question and we are very happy to hear from you! Yes, for Scarlet Pearl Cruise, we do provide the shuttle bus round trip Hanoi - Halong - Hanoi at USD 30/ person. May I also know your trip dates and how many people will travel so we can check availability for you? Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Suhaniya 1 year, 4 months ago
Hi, I'm interested in booking for 2 nights from the 12th October for 2 people? Are there rooms with a bathtub?
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Answered by Lily 1 year, 4 months ago
Dear Suhaniya, Thank you for contacting us! Please be advised that Scarlet Pearl Cruise has Golden Pearl, Onyx Pearl, and Scarlet Pearl rooms that have a bathtub. I would like to bring you the prices as follows: USD 910/golden pearl for 2 persons + USD 30/person/bus round trip. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Michael 1 year, 4 months ago
Hey, we would like to book a trip from 23 Sep to 24 Sep and would want to get to the Airport on 24 Sep after the boat trip. Could you tell when we will arrive at the airport approximately? Thank you very much. Regards Michael & Ines
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Answered by Lily 1 year, 4 months ago
Dear Michael, Thank you for contacting us! We are very happy to hear from you! Please be advised that our shuttle bus can only drop off in the Hanoi Old Quarter and we do not offer a direct bus to the airport, but our van can continue to the airport after dropping off all guests. The surcharge for this trip to the airport is USD 10/ person and you will reach the airport at 4:00 PM. Or we can also arrange for you a private car to directly get from Halong to Hanoi Airport, and this service is USD 110/ one way/ car for 2 persons. You will reach the airport at around 2:30 PM. Please let us know which option you prefer! We look forward to hearing from you! Best regards, Lily
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Asked by Helena Jiang 1 year, 4 months ago
Will you provide transportation service from Hanoi Old Quarter area to the Halong International Cruise Port? How long will it need to get to Halong? How much is the transportation fee?
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Answered by Lily 1 year, 4 months ago
Dear Helena, Thank you for contacting us! We are very happy to hear from you! Yes, we can surely arrange a transfer from Hanoi Old Quarter to the cruise pier for you. For Scarlet Pearl Cruise, the shuttle bus round trip Hanoi - Halong - Hanoi is USD 30/ person. The travel time is around 2.5 - 3 hours. We look forward to hearing from you! Best regards, Lily
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Asked by Anonymous 1 year, 4 months ago
Hello, My family and I are interested in a 3 day/2 night cruise in Nov/December timeframe. I have several questions for you regarding the accommodations: (1) Is this a good time of year to visit?; (2) There are 2 adults and 2 children (ages 3 & 10). What accommodations do you have for families?; (3) Is transportation complimentary? Do you provide carseats for children?; (4) What time would we return to Hanoi on the final day of our trip?; (5) Do you have wi-fi available on the ship? Thank you in advance for your time and attention. I look forward to hearing from you.
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Answered by Lily 1 year, 4 months ago
Dear Sir/ Madam, Thank you for your questions and please see my answers as follows: (1) Both November and December are great months to visit Halong Bay, and this time is actually the peak season for tourists; (2) Your family can take a Silver Pearl Triple with 1 double bed + 1 single bed for 2 adults + 2 children (a 3-year-old will share a bed with parents); (3) The shuttle bus round trip Hanoi - Halong - Hanoi is $30/ person and child seats are available, so please no worries; (4) You will return to the Hanoi Old Quarter at around 2:30 PM; (5) Yes, wifi is available on board but the connection can be unstable due to the sea conditions. I hope the above information is helpful to you! We look forward to hearing from you! Best regards, Lily
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Asked by Peter Atsikbasis 1 year, 4 months ago
hello, me and two other friends (all adults) are looking at booking the cruise on November 23rd. Questions: (1) will the weather be good enough for swimming? (2) Are we able to book 1 room with the rollout bed for the third person or do we need to buy 2 rooms? Cheers
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Answered by Lily 1 year, 4 months ago
Dear Peter, Thank you for contacting us and we are very happy to hear from you! (1) The weather in November is favorable to visit Halong Bay and this time is actually the peak season to visit this place. The weather is cool, and you can still go for a swim. (2) You can all stay in one room with an extra bed, so please no worries. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Peter Atsikbasis 1 year, 4 months ago
hello, may I ask if there is squid fishing available on this cruise at night? I have not seen any mention of it on the itinerary. Cheers
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Answered by Annie 1 year, 4 months ago
Dear Mr. Peter Atsikbasis, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. All the cruises offer squid fishing so please kindly do not worry about it. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Tanya B 1 year, 4 months ago
Me and 2 of my friends are are planning a girls' trip this October to Hanoi. It seems it would be nice to do the 2 day/1 night cruise. Would like to ask if transportation to and from the ship is possible if we stay at an AIRBNB in the Old Quarter? Thank you!
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Answered by Lily 1 year, 4 months ago
Dear Tanya, Thank you for contacting us and we are very happy to hear from you! Regarding your question, yes we can arrange a shuttle bus service from your airbnb in the Hanoi Old Quarter to Halong and back, so please no worries. Best regards, Lily
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Asked by Claudia 1 year, 4 months ago
Hello - we are looking to do a cruise for 1 night on 17 September 2023. Would you be able to pick us up from Ninh Binh (Tam Coc) on the 17th and then drop us back off at Hanoi on the 18th?
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Answered by Lily 1 year, 4 months ago
Dear Claudia, Thank you for your questions and we are very happy to hear from you! Regarding your inquiry, yes, we can surely arrange you the transfer service Ninh Binh - Halong - Hanoi: (1) Shuttle bus Ninh Binh - Halong: USD 22/ person; (2) Shuttle bus Halong - Hanoi: USD 15/ person. Please let us know if you want to book this transfer service! Best regards, Lily
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Asked by David F. 1 year, 4 months ago
Hi, We are interesting in squid fishing, please let us know if squid fishing is offered regularly on Scarlett Pearl or any other cruise. We need 1 room can accommodate a family of 2 adults and 2 children ( 8 and 10 years old) and 2 rooms which are connected for a couple and a solo traveler. Please let us know if Scarlett Pearl or which other cruise ships can provide such rooms Thank you! David
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Answered by Cindy 1 year, 4 months ago
Dear Mr. David, Thank you for your email! We are so happy to hear from you! Please be advised that squid fishing is an optional activity that all of the cruises can offer. Regarding your request, you can take a Silver Pearl Triple with 1 double bed + 1 single bed for 2 adults + 2 children (one child will share bed with parents) and 2 silver connected for 3 adults. However, please be advised that the connecting room has a very limited view. I can recommend a few options that have triple rooms and connecting rooms with nice view such as Genesis Regal Cruise, Doris Cruise, La Casta Regal Cruise... I hope my information would be helpful and should you have any further questions, please do not hesitate to contact me. Best regards, Cindy
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Asked by Allison Carr 1 year, 4 months ago
Hello my name is Allison, is it possible to be picked up at my Ninh Binh hotel and be dropped off at my Hanoi? Travel date 8/21/23.
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Answered by Lily 1 year, 4 months ago
Dear Allison, Thank you very much for contacting us and we are so happy to hear from you! Regarding the transfer, we do offer shuttle bus Ninh Binh - Halong at the cost of USD 22/person and Halong - Hanoi at the cost of USD 15/person. Please let me know if you would like a private car instead. We look forward to hearing from you soon! Best regards, Lily
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Asked by Anuj Mehta 1 year, 4 months ago
Hi.. we shall need transport from our hotel in Hanoi to cruise dock - two way. Can we book through you ? Pls send some details. thanks
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Answered by Lily 1 year, 4 months ago
Dear Anuj, Thank you for contacting us and we are so happy to hear from you! Yes, we can arrange a shuttle bus round trip Hanoi - Halong - Hanoi for you at the cost of $30/ person. Please be advised that the shuttle bus only picks up and drops off clients at hotels in the Hanoi Old Quarter area, so please book your hotel in this area. May I also know your trip dates and how many people will travel so we can check availability for you? We look forward to hearing from you soon! Best regards, Lily
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Asked by Angie 1 year, 4 months ago
Hello, my partner and I booked Scarlet Pearl cruise from July 17th to 19th, however there is a possibility that our travel plans may change and would like to ask is it possible to change our booking dates? Thank you for your time and attention and I look forward to hearing from you.
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Answered by Lily 1 year, 4 months ago
Dear Angie, Thank you for your question! Yes, we can help you change your travel dates as long as there are still vacancies on the new dates. Please share with us your new travel dates so we can check the availability for you. Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Neha 1 year, 4 months ago
Hi, we are planning to book this cruise for 17/6/23. We are pure vegetarians ( no egg/ No Meat/ No Fish). Will you be able to provide this kind of food?. I have my parents with us, Mum is a diabetic ( so only rice will not work). What would be the transport option (we need pick up from Hanoi airport). Kindly reply asap
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Answered by Lily 1 year, 4 months ago
Dear Neha, Thank you for your inquiry and we are so happy to hear from you! Regarding your concern, please do not worry because all cruises can serve vegetarian meals and your mother's special food restriction on request. In addition, we can help arrange a private car to pick you up from the airport to Halong Bay. Please share with us how many people will travel and your flight details so we offer you the most suitable transfer options. Best regards, Lily
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Asked by Derrick C 1 year, 4 months ago
What time does the cruise end? What time will we get back to Hanoi? Is it possible to arrange for us to be taken directly to Hanoi Airport, rather than the Old Quarter/downtown? Thanks.
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Answered by Cindy 1 year, 4 months ago
Dear Derrick, Thank you for your inquiry! For the Scarlet Pearl Cruise, you will come back to the harbor at around 11:30 am and you will be back to Hanoi around 2.30pm by bus. May I know what time your flight departs to have suitable advice? If you have any questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Rachellara 1 year, 4 months ago
Hi, do you offer any room for three adults? if not, I'd like to know the total cost for Onyx Pearl Cabin, on june 4th-5th(2days, 1night), 3adults(maybe +extra bed). total cost for 2adults is 570$, so should i add 285$?
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Answered by Cindy 1 year, 4 months ago
Dear Rachellara, Thank you for your inquiry! Regarding your question, please be advised that the Onyx Pearl Cabin cannot accommodate 3 adults so can you please take a golden pearl + an extra bed instead? The cost is USD 690 for 3 persons + USD 30/person/bus round trip. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Munhee Kim 1 year, 4 months ago
Hi, Does it include a shuttle bus service from hotel(Hanoi) to Cruise dock? If you offer the service, I'd like to know how much does it costs (not for private, just shuttle bus). Thx. Plus, for 4 adults, Is it possible to book the connecting-room in SilverPearl? Or do I have to book 2 rooms (2 adults for each room)?
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Answered by Melissa 1 year, 4 months ago
Dear Munhee, Thank you for your email and question! The cost for shuttle bus service for Scarlet Pearl is 30 USD/guest/round trip. We can arrange 2 silver pearl connecting cabin, for sure. If you need more information please let me know! Melissa
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Asked by Julia 1 year, 4 months ago
Hi- I have a life-threatening allergy to all nuts, peanuts, and food cooked in peanut oil and nut oil. Would the cruise be able to cater to my nut & peanut allergies? Thank you!
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Answered by Annie 1 year, 4 months ago
Dear Ms. Julia, Thank you for your inquiry and I am very glad to assist you with your trip. Yes, the cruise will take care of your allergy and prepare proper meals for you so please kindly not worry about it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Cat Parry 1 year, 4 months ago
I am considering booking a 3D/2N cruise on the Scarlet Pearl, on some itinerary's it includes bike riding on one of the islands. However, I read a review from a traveler who said there was no bike riding. Could you please let me know if there is an option to bike ride on one of the day trips? Thank you!
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Answered by Helen 1 year, 4 months ago
Dear Cat, Thank you for your email! Regarding your concern, Booking for 3D/2N surely includes bike riding on the second day (Cat Ba Island), but 2D/1N does not, that's why. If you have any questions, please do not hesitate to contact me. Best regards, Helen
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Asked by Clay Gill 1 year, 4 months ago
Hello there, my wife and I are interested in honeymooning to Vietnam but I am having trouble applying for a visa. We would like to reserve a cruise for the 31st of march. I am from Barbados and she is from Germany. Can you inform me of how I can process the visa and how I can reserve a booking ?
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Answered by Annie 1 year, 4 months ago
Dear Clay Gill, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that we do not offer the visa so I would refer you to Ms. Huyen at Sales@vietnamEvisa.com. Please kindly contact her for assistance. For the cruise trip, may I know which cruise you are considering so that I can check the availability and send you our offer accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Nathan Richardson 1 year, 4 months ago
Hi, we are interested in this cruise on Saturday April 15. Does this pick up, drop off from Hanoi? Does this pick up, drop off from Haiphong? Thank you
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Answered by Cindy 1 year, 4 months ago
Dear Nathan, Thank you for your email! We are so happy to hear from you! Please be advised that the shuttle bus picks up and drops off in Hanoi Old Quarter but if you want to travel from Hai Phong, we can arrange a private car for you. The cost is USD 45/person/private sedan car/way. Please share with us more details about your trip plan for our further assistance. Best regards, Cindy
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Asked by Diane Zoratti 1 year, 4 months ago
I am interested in a 3 day cruise of Halong Bay from Hanoi on October 29.
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Answered by Annie 1 year, 4 months ago
Dear Ms. Diane Zoratti, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. May I know your group size and if you have a fixed budget? For example, do you have preference for budget, mid-range or luxury cruise option? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Theresa CHAN 1 year, 4 months ago
Hi, I will be travelling with 2 elderly. May I check, 1. Can the balcony be accessible directly from the room? 2. Is the balcony private to the room or share with others? 3. Are the different decks accessible by lift? 4. Can I get the itinerary for a 3D2N cruise? 5. Is it easy for elderly to get onto another small boat when visiting any cave? 6. Are connecting rooms request guarantee? Thank you.
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Answered by Annie 1 year, 4 months ago
Dear Ms. Theresa CHAN, Thank you for your questions. May I reconfirm that you are considering Scarlet Pearl Cruise? If yes, please kindly find our answers to your questions as follow. 1. Can the balcony be accessible directly from the room? => Yes, the balcony is accessible directly from the room. 2. Is the balcony private to the room or share with others? => The balcony is a private one. 3. Are the different decks accessible by lift? => I am sorry that Scarlet Pearl does not offer a lift. 4. Can I get the itinerary for a 3D2N cruise? => Please find the itinerary attached. 5. Is it easy for elderly to get onto another small boat when visiting any cave? => Yes, it is easy to get on/off the small boat. 6. Are connecting rooms request guarantee? => If the connecting rooms are available, we will book it for you and it will be confirmed. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Erol 1 year, 4 months ago
Looking into the Scarlet Pearl cabin to reserve on Scarlet Pearl cruise but the Onyx pearl seems the be the highest option. Please assist
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Answered by Melissa 1 year, 4 months ago
Dear Erol, Thank you for your inquiry and may I know your trip date? We have the following room category for Scarlet Pearl: Silver pearl Golden Pearl Onyx Pearl Presidential suite - this is top level Should you need any further information please do not hesitate to contact us! Melissa
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Asked by Ani Denkova 1 year, 4 months ago
Dear Sir, We are group 8 pax and please give me your best price for 2 days/1 night (21.03 - 22.03 ) and transfer from Hanoi.
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Answered by Quan 1 year, 4 months ago
Dear Ani, Thank you for your email and questions! Regarding your inquiries, Scarlet Pearl cruise is available on March 21st. I will assume you are a group of 8 adults and the cruise is available with 4 Silver Pearl suites for total of 1480 USD excluding transfers. In case there are children included, the price will be lower. The shuttle bus is available round trip Hanoi - Halong for 30 USD/pax and private minivan ( max 8 adults ) is available for 210 USD/ car. Should you need further assistance, please do not hesitate to contact me. Best regards, Quan.
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Asked by David Mercer 1 year, 4 months ago
Hi, are there any one night cruises that start and finish in cat ba island? Thanks
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Answered by Hallie 1 year, 4 months ago
Dear David, Thank you for your email! We only have a cruise sails in the Lan Ha Bay area which starts in Halong Bay and ends in Halong as well. I'm looking forward to hearing from you soon Best regards, Hallie
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Asked by sachin 1 year, 4 months ago
Hi We are pack of 6 people, planning for 1N/2D stay in Ha Long Cruise on 18th April to 19th April. Can you give use the best price for 6 persons? How about drinks? do we need to carry from outside or its available there? is it affordable?
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Answered by Quan 1 year, 4 months ago
Dear Sachin, Thank you for your email and sorry for the late reply! As you mentioned you have 6 people, so I suggest you book 3 Silver Pearl for 1110 USD excluding transfer or 3 much bigger rooms Golden Pearl for 1440 USD excluding transfer. The cruise will offer welcome drinks and complimentary water in your room or there are plenty of choices available for a very affordable price. Should you need any further assistance with your booking, please do not hesitate to contact me. Best regards, Quan.
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Asked by Alessandro Antonini 1 year, 4 months ago
Hi We're going to be staying in Halong for a week or so, would we be able to just board the cruise from Halong without getting in the transfer bus from Hanoi?
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Answered by Halongbaytours Team 1 year, 4 months ago
Dear Alessandro Antonini, Thank you for your inquiry. You can surely go directly from Halong to the cruise port without getting on the transfer bus from Hanoi. The address for Scarlet Pearl Cruise is No.03 on the 1st floor at Halong International Port (Sun Harbor), Halong city, Quang Ninh. Please kindly be present at the port no later than 11:30 am for smooth check-in. Regards, Halongbaytours Team.
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Asked by Gan Leong 1 year, 4 months ago
Hi. I am interested in taking the Scarlet Pearl 2D1N package. Would like to find out whether we can bring our 28-inch luggage with us on the shuttle bus?
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Answered by Halongbaytours Team 1 year, 4 months ago
Dear Gan, Thank you for your email. There is no luggage limit on Halong Bay cruises. However, we recommend you leave the bigger bags at your hotel if possible so you don't need to carry heavy and are more comfortable in the bus and cabin. Best regards, Halongbaytours Team
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Asked by Nova 1 year, 4 months ago
I would like to book for feb2022. Does the scarlet pearl cruise itinerary include visit surprise cave?
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Answered by Melissa 1 year, 4 months ago
Dear Nova, Thank you for your email! I am sorry that Scarlet Pearl sails in Lan Ha bay only. If you prefer Surprise cave, please consider other cruises such as Ambassador or Paradise Elegance. I look forward to hearing from you! Melissa
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Asked by Deborah Quinn 1 year, 4 months ago
We are looking at booking a 2 night Halong Bay cruise on 29 January to 1 February. We would like to then fly to Ho Chi Minh. There are flights to HCM at 12.10 and 14.35. Would we make the 12.10 flight? Thank you
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Answered by Mellisa 1 year, 4 months ago
Dear Deborah, Thank you for your inquiry and we are so happy to hear about your trip plan! Regarding your question: you will only come back to Hanoi at 2:30 pm so none of the flights will work. Please book flight later at 4:30 pm. If you have any other questions please let me know any time! Melissa
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Asked by Amelia 1 year, 4 months ago
How much is the one-way shuttle bus from Hanoi to Halong per pax? Is there a tour guide for the kayaking activity?
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Answered by Mina 1 year, 4 months ago
Dear Amelia, Thank you for contacting us and we are so happy to hear about your trip plan. We have the shuttle bus from Ha Noi to Ha Long, which is cost 15 USD/ 1 pax/ 1 way. The Scarlet Cruise has a tour guide who can help you with kayaking activities. May I know when is your trip date and how many guests are traveling so I can check availability for you? I am looking forward to hearing from you soon. Thank you and have a nice day! Best regards, Ms.Mina
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Asked by Julia Zysko 1 year, 4 months ago
Hi! We are arriving at Noi Bai Airport at 8.30 am. Would it be possible to be picked up from there instead of a hotel in Hanoi and go on the trip the same day?
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Answered by Mina 1 year, 4 months ago
Dear Julia Zysko, Thank you for your email! I hope this mail finds you well. We can arrange a private car to pick you up at Noi Bai airport to Halong Bay and you can go on the cruise on the same day if you can leave the airport no later than 9.30am. May I know how many people are traveling? If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Quang Lu 1 year, 4 months ago
Hi, I'd like the best quote for 4 people on Jan 11, 2022. Thanks, Quang
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Answered by Mina 1 year, 4 months ago
Dear Quang Lu, Thank you for your inquiry and we are very happy to assist you with your Halong bay trip. For the 2D1N trip, the best deal we have on the Scarlet Pearl Cruise cruise is as follows: 01 Silver Pearl room with a balcony - Cost: $380/cabin/2 adults+ $30/1 person/ bus round trip. For the 3D2N trip, the best deal we have is: 01 Silver Pearl room with balcony - Cost: $720/cabin/2 adults+ $30/ 1person/bus round trip. Here is our booking policy: More than 30 days prior to check-in: free of charge, From 30 to 7 days prior to check-in: 10% of total rates, From 6 to 3 days prior to check in: 50% of total rates, Less than 3 days prior to check-in: 100% of total rates, No-Show: 100% of total rates. If you are interested in booking or have other questions, please let me know! Thank you and have a nice day! Best regards, Ms.Mina
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Asked by Hemal 1 year, 4 months ago
Hello. We are 5 of us traveling on Dec 27. We're looking to book 2 rooms in Scarlet Pearl and wanted to know if 5 pax can be accommodated. Also, wanted to know if there are any other offers on the package. Awaiting your revert. Thanks Hemal
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Answered by Ellie 1 year, 4 months ago
Dear Hemal, Thank you for your inquiry and we are happy to hear from you! We can arrange 1 double + 1 triple cabin on Scarlet Pearl for 27th December for you, with program as attached file. Best offer without transfer: 185 USD/person Best offer with Hanoi - Halong Bay - Hanoi included: 210 USD/person I look forward to hearing from you soon! Ellie
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Asked by Kohei Rii 1 year, 4 months ago
Hi! We are going to stay in the Soleil Boutique Hotel Hanoi, which is located near the Old district. Can we get shuttle bus from our hotel? And all the activities and meals are included in the rates, right?
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Answered by Halongbaytours Team 1 year, 4 months ago
Dear Kohei Rii, Thank you for your question. We confirm our shuttle bus can pick you up at Soleil Boutique Hotel Hanoi and activities and meals mentioned in the program are included in the cruise rate. If you need more assistance with your Halong trip, feel free to ask us. Regards, Halongbaytours Team
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Asked by Amelia 1 year, 4 months ago
Do you provide shuttle bus pickup at Bonsella Hotel in Hanoi?
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Answered by Mary 1 year, 4 months ago
Dear Ms. Amelia, Thank you very much for your email! I confirm the shuttle bus can pick you up at Bonsella Hotel or other hotels in Hanoi Old Quarter area. For further assistance, do not hesitate to get back to us. Regards, Mary (Ms.)
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Asked by Ami 1 year, 4 months ago
Hi, could you let me know what time will we get off the ship and ready to go? We are going to take flight from hay phon after. Thank you!
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Answered by Halongbaytours Team 1 year, 4 months ago
Dear Ms. Ami, Thank you for your question! The disembark time depends on the itinerary of each cruise. For Scarlet Pearl Cruise, you will come back to the harbor at around 11:30 am. It takes you more than 1 hour from Halong International Cruise Port to Hai Phong Airport. Therefore, it is suitable for a domestic flight after 2 pm. I hope this helps. If you need more information, feel free to ask. Regards, Halongbaytours Team
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Asked by Emily 1 year, 4 months ago
Hello, i would like to confirm the transportation from Hanoi to Halong Bay, as per description, this is not covered. What about the return trip from Halong Bay to Hanoi? We have 6 in our group. Many thanks.
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Answered by Mellisa 1 year, 4 months ago
Dear Emily, Thank you for contacting us! We offer shuttle bus service for $30/person/round trip. May I know when is your trip date so I can check availability? I look forward to hearing from you! Melissa
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Asked by Uwe Moog 1 year, 4 months ago
Hello, what time would we be back in Hanoi. We want to continue flying to da nanag. Warm greetings from Germany Uwe
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Answered by Ellie 1 year, 4 months ago
Dear Uwe, Thank you for your email! Please kindly find our timing for transfer below: Pick up from Hanoi Old Quarter: 8:15-8:45am. If you stay outside of the Old Quarter we can make some exception such as for Sheraton or Intercontinental Hanoi with pick up time at 8:00am. Drop off after the trip: you will reach Hanoi between 2:30pm-3:00pm. Our bus can only drop off in Hanoi Old Quarter. If you wish to book a flight after the cruise trip please book one after 5:30pm to avoid rushing between places. OR you can fly from Hai Phong which is closer to Halong Bay. We do not offer direct bus to the airport but our van can continue to the airport after dropping off guests in downtown Hanoi. The surcharge for this trip to airport is $10/person and you will reach the airport at 4:00pm. I hope this is helpful for you! Best regards, Ellie
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Asked by Renee 1 year, 4 months ago
Hi, we are looking a doing cruise on Halong Bay in October. We willl be travelling from Danang and would like to know if there is an option to fly to Halong Bay from Danang? Thanks
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Answered by Melissa 1 year, 4 months ago
Dear Renee, Thank you for your inquiry and it's our honor to assist you with your Halong Bay trip. The closest airport to Halong Bay is Hai Phong airport - you can book a flight to Hai Phong from Danang. Then, it takes around 40 minutes and 45 USD by private car to get to Halong Bay. I hope this is helpful for you! If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Robert 1 year, 4 months ago
Hi, Onyx Pearl rooms also have twin beds, right? We are looking for 3D/2N from 9-11 nov. 22 . Do we have a choice between backboard and starboard side? another question: we don't need a transportation from/to Hanoi. On the day of departure we need a transfer from Vinpearl Spa in Ha Long and on the return journey a transfer to the Wyndham Hotel in Ha Long. What does it cost?
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Answered by Melissa 1 year, 4 months ago
Dear Mr. Robert, Thank you for contacting us with your request. I am sorry that Onyx pearl room is fixed with king size bed so can you change to Golden pearl room for twin bed option? From the pier to Vinpearl Resort Halong or Wyndham Hotel it is only 1-2km, we can help you with a taxi! If you need any further information please let me know! Melissa
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Asked by Nikolas Ocko 1 year, 4 months ago
Hello. I am planning a trip to Vietnam and we are going on one of these cruises. I would like to ask if we can check in somewhere in Halong Bay or do we have to take your transfer from Hanoi ?
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Answered by Jolie 1 year, 4 months ago
Dear Mr. Nikolas Ocko, Thank you for your inquiry. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, you can surely join the trip directly from Halong. The transfer from Hanoi is just an optional service for those who need it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Josh Diekman 1 year, 4 months ago
Hello Does this booking include transportation to and from a Hanoi hotel JW Marriott in Hanoi? Thank you
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Answered by Melissa 1 year, 4 months ago
Dear Mr. Josh, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. For all our cruises except Paradise Elegance, the bus cost is not included in cabin price. Furthermore we can only pick up and drop off from Hanoi Old Quarter. If you stay in JW Marriot you will need to take a taxi to Hanoi Old Quarter to join the bus. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Josh 1 year, 4 months ago
Hi, looking to book a cruise for 3 days, 2 nights around December 20 Flexible within a few days before or after, we noticed when looking at booking it says the cruise is available to leave everyday. Please advise what days the cruise leaves for a 2night cruise at that time, or do they leave every day?
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Answered by Melissa 1 year, 4 months ago
Dear Mr. Josh, Thank you for your email and I am glad to hear of your trip to Halong bay! The cruise leaves everyday in December and it's still available the whole month so when you are ready, you can book direct on our website. Best regards, Melissa (Ms.)
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Asked by jas 1 year, 4 months ago
Hi can I check whether it's possible to accommodate 3 adults in one room e.g. the Golden pearl room? We're looking to travel in mid Sept 2022, please advise the estimated prices.
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Answered by Clarissa 1 year, 4 months ago
Dear Jas, Thank you for your email! We can add an extra bed to the Golden Pearl on Scarlet Pearl so the room can be shared among 3 persons. If you have any other questions please let me know! Best regards, Clarissa (Ms.)
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Asked by Papisar Luenam 1 year, 4 months ago
When is the pick up time from Hanoi? Will the limousine pick up at hotel or airport wherever the guests stay in Hanoi?
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Answered by Melissa 1 year, 4 months ago
Dear Papisar, Thank you for contacting us! The cruise bus can pick up from any hotel in Hanoi Old Quarter and the pick up time is 8:30-9:00am. If you need any further information please do not hesitate to let me know! Melissa (Ms.)
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Asked by sally Morris 1 year, 4 months ago
Hi, we are a family of 4 adults and would like to take this trip 11th August. can you provide a quote for transfer 1 way Hanoi to Ha Long and on our return from ha Long to Ninh Binh.
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Answered by Melissa 1 year, 4 months ago
Dear Ms. Sally, Thank you for your enquiry and we are sorry for the late reply! I understand that you want to consider a trip on Scarlet Pearl: https://www.halongbaytours.com/cruise/scarlet-pearl-cruise.html At the moment we still have available cabin on 11 August. Please find the quotation below: Scarlet Pearl Cruise Date: 11-12 Aug Guests: 04 Cabin: 2 silver pearl cabins Transfer: Hanoi - Halong Bay by bus Halong Bay - Ninh Binh by private car Cost: $860 for 4 persons If you have any questions please do not hesitate to let me know! Best regards, Melissa (Ms.)
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Asked by Michael Ryan 1 year, 4 months ago
Hi, Is it possible to book consecutive cruises to have a 6 day four night cruise ? Thank you
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Answered by Melissa 1 year, 4 months ago
Dear Mr. Michael, Thank you for your email! We can arrange consecutive cruise for you but the activity will be quite repetitive. Do you want to take, for example, 3 different cruises for your trip to experience different routes and services? If you need more information please let me know! Melissa (Ms.)
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Asked by RAJAN MALHOTRA 1 year, 4 months ago
hello, we r 3 pax and wud like to take a 2 days trip to Halng Bay, starting on the 3rd May and returning on 4th May. We need two cabins, one of which wud be single occupance. Please advise your best rate with itinerary, confirming whether you visit the caves (inside) or not.
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Answered by Rosie 1 year, 4 months ago
Dear Mr. Rajan Malhotra, Thank you very much for your inquiry. On May 3rd the best rate we have is on Ambassador Cruise, premium cabin at USD 295/per cabin x 2 = USD 590 excluding transfers, kayaking and drinks. Would you like to book this, please? We look forward to hearing from you. Best regards, Rosie (Ms.)
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Asked by Lauren 1 year, 4 months ago
Can I please have the updated itinerary for this 1 night cruise, What time would the morning transport pick up from Hoian be if I'm staying in the old quarter? Thanks
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Answered by Rosie 1 year, 4 months ago
Dear Lauren, Thank you very much for contacting us. I have sent you the itinerary of Scarlet Pearl Cruise via mail, please kindly check it. If you take the shuttle bus, it will pick you up in Hanoi Old Quarter area around 8:15-8:45 AM. Should you need further assistance, please feel free to contact us. Best regards, Rosie (Ms.)
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Asked by Carolina Minondo (Ms.) 1 year, 4 months ago
Hello, the cruise looks spectacular and itinerary as well. I was wondering if you could send me the refund policies regarding COVID. Meaning, what happens if at the airport I have a positive result? Could you explain this cancellation policy, please. How much is the updated transportation (both ways) Hanoi-Halong pier? We are 2 people, would like to know the cheapest. At what time is the pick-up? Also, is there a map for the route the cruise takes? What do we need for checkin? Any documents besides our passport? Thank you so much, will be waiting for your response. Carolina (Ms.)
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Answered by Jolie 1 year, 4 months ago
Dear Ms. Carolina Minondo, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. For the cancellation policy, we understand that you may have concerns about change and cancellation because of Covid-situation or local policy. We have implemented a very flexible cancellation policy this year where you can cancel or change free of charge if your travel is affected by Covid-related issues or change in government policy (either from the incoming or outgoing country). In the other cases, find kindly our policy as follows: - More than 30 days: Free of charge - From 30 to 7 days prior to check-in: 10% of total rates - From 6 to 3 days prior to check-in: 50% of total rates. - Less than 3 days prior to check-in: 100% of total rates. - No-Show: Charge 100% of total rates For the transfer, the cruise offers a shuttle bus at US$ 25/person/round trip. The pickup time is around 8:30 - 9:00 AM at your hotel if it locates in Hanoi Old Quarter area. For the tour route, I am sorry that the cruise has not updated its route map yet. I have sent you the detailed itinerary via the mail. I hope it helps. You will need to bring your passport along for check-in. At the moment, they do not need any other documents. If there is any change, we will update you accordingly. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Bhabuk Tandukar 1 year, 4 months ago
If we have a flight out of Hanoi at 410p on the return day, will we get back to Hanoi on time? Thank you.
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Answered by Cindy 1 year, 4 months ago
Dear Bhabuk Tandukar, Thank you for your question! My name is Cindy and I am very happy to assist you with your trip plan. Regarding your question, due to your flight time, you should book a private car to go directly from Halong to Noi Bai airport. You would be at the airport at about 2.30pm and have enough time to catch your flight. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Ian V 1 year, 4 months ago
Hello! I'd like to know if the rooms on the cruise ship have a private balcony?
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Answered by Jolie 1 year, 4 months ago
Dear Mr. Ivan V, Thank you for contacting us! Yes, all of the cabins on the cruise come with a private balcony with a beautiful view of the bay. If you need any further information, please feel free to let us know! Best regards, Jolie (Ms.)
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Asked by Gregory Ralph Eayrs 1 year, 4 months ago
I need only one way transportation from Hanoi to Halong. Please send me the price for one way Private sedan. I will stay in Halong after the trip so no need transfer back.
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Answered by Cindy 1 year, 4 months ago
Dear Mr. Gregory Ralph Eayrs, Thank you for your inquiry. I am Cindy from Halong Bay Tours Department and I am very happy to assist you with your trip plan. For one way private sedan Hanoi - Halong, our price is US$100 including highway fee. Can you please share with me your travel dates for me to check availability? Should you need further assistance, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Chen 1 year, 4 months ago
Hello, I just want to know if kayaking is free? If not, how much is it?
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Answered by Cindy 1 year, 4 months ago
Dear Chen, Thank you for your questions. Please note that kayaking activity is free of charge and you do not need to pay any extra fee for it. If you need any further information, please feel free to let us know! Best regards, Cindy(Ms.)
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Asked by Mike 1 year, 4 months ago
Hi I am from state. I am plan taking Ha Long Bay cruise tour with my girlfriend from Saigon Vietnam. Can we stay in the same room? Thanks
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Answered by Jolie 1 year, 4 months ago
Dear Mr. Mike, Thank you so much for your questions. Yes, you two can surely stay in the same room, it is totally fine. May I know your travel date and if you are interested in any cruise in order for me to assist you better? Best regards, Jolie (Ms.)
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Asked by Ms. Madeleine Wilson 1 year, 4 months ago
Hi! We will be in Halong Bay before the cruise, is it possible to be picked up in Halong instead of Hanoi? or meet at a location in Halong? Thanks!
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Answered by Hana 1 year, 4 months ago
Dear Ms. Madeleine Wilson, Thank you for contacting us. Please note that our bus does pick up/drop off in Hanoi Old Quarter only. If you are staying in Halong the night before, please take the taxi on your own to cruise port for checking in as following information: Scarlet Pearl Cruise: Halong International Cruise Port (Sun World Port) - No.9 Ha Long Street, Bai Chay, Ha Long, Quang Ninh. Should you need further assistance, please do not hesitate to contact us again. Best regards, Hana (Ms.)
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Asked by Tracy 1 year, 4 months ago
Hello, do all cabins have a bathtub? How much is the one-way transfer from Hanoi to Halong? Thank you
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Answered by Mary 1 year, 4 months ago
Dear Tracy, Thank you for your interest in our service. Kindly note that Silver Pearl Cabins only have a standing shower while the other cabin types have both standing shower & bathtub. Besides, the one-way shuttle bus from Hanoi to Halong cost US$15/person/way. Should further information needed, please feel free to contact us again. Best regards, Mary (Ms.)
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Asked by Becky 1 year, 4 months ago
Hello, I see the Silver for a maximum of 2 adults and 1 kid, but we have 2 kids (7 and 2 y.o), is that possible? Thanks.
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Answered by Mary 1 year, 4 months ago
Dear Becky, Thank you for your interest in our service. About your question, it will be possible for your family to stay in Silver Pearl cabin, no worries. You only need to pay a surcharge for the kid aged 7 and free of charge for the other. May I ask your travel date so I can check the availability and send you the proper quotation, please? Thank you and I look forward to hearing from you soon. Best regards, Mary (Ms.)
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Asked by JOJO 1 year, 4 months ago
CAN WE USE FLYCAM OR DRONE WHILE ON BOARD? THANKS
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Answered by Cindy 1 year, 4 months ago
Dear JOJO, Thank you for contacting us! My name is Cindy and I am very happy to assist you with your trip plan! Regarding your question, yes you can use flycam or drone while you are on board. You can ask the staff help you also if needed. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Tracy 1 year, 4 months ago
Do you have vegetarian food on the cruise? Thanks!
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Answered by Cindy 1 year, 4 months ago
Dear Ms. Katherine, Thank you for your question. Yes, the boat does offer vegetarian food. We will inform the cruise organizer in advance to prepare it for you thus please no worries. Should you have any further questions, please feel free to ask us! Best regards, Cindy
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Asked by ck 1 year, 4 months ago
Do you provide shuttle bus pickup and drop off at Hilton Garden Inn Hanoi? What would be the cost for two persons?
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Answered by Mary 1 year, 4 months ago
Dear Chow, Thank you for your inquiry. My name is Mary and I am very happy to assist you with your trip plan! Regarding your question, pleas be advised that we do provide shuttle bus pick up and drop off at Hilton Garden Inn Hanoi hotel. It's cost is US$30 per person for round trip Hanoi - Halong - Hanoi by limousine van. I hope my info would be helpful and please contact us for more details of your inquiry.
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Asked by Luke Cook 1 year, 4 months ago
Hello We are considering booking the Scarlet Pearl. I couldn't see where it mentioned if all dinner and meals were included in the price. Can you please confirm if this is the case. Thank you
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Answered by Cindy 1 year, 4 months ago
Dear Luke Cook, Thank you for your inquiry! My name is Cindy and I am very happy to assist you with your trip plan. Regarding your question, please be advised that all the meals on board are included in the price so you do not have to pay for that anymore. You just have to pay for personal services such as drinks, massage service. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by jane 1 year, 4 months ago
I would like to book for 2022. Does the itinerary include the floating village or pearl farm?
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Answered by Cindy 1 year, 4 months ago
Dear Jane, Thank you for your inquiry! Please be advised that the itinerary of Scarlet Pear neither includes floating village nor pearl farm. The itinerary includes kayaking and swimming. If you want to visit floating village, may I recommend you another cruise such as Paradise Elegance, Ambassador...? Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Katherine Gled 1 year, 4 months ago
I was wondering if you have vegetarian food options on the cruise? Thanks!
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Answered by Hana 1 year, 4 months ago
Dear Katherine Gled, Thank you for your question! Please be advised that the cruise can cater vegetarian food for you so please no worries. Please contact us for more details about your inquiry. Should you have other questions, please feel free to let me know. Best regards, Hana
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Asked by Sandra Erichsen 1 year, 4 months ago
Hi there, we are hoping to travel from Australia in November 2022. What days of the week does yout 3 day cruise leave? Also we will be travelling with our 3 Adult daughters aged 19, 22 and 25. Can we possibly book 1 cabin for my husband and myself and 1 cabin for my 3 daughters to share. We are happy to pay for a larger cabin if the 3 girls can stay together. Thank you in advance for your assistance. Regards Sandrs
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Answered by Jolie 1 year, 4 months ago
Dear Mrs. Sandra Erichsen, Thank you so much for contacting us! The boat operates a 3-day-2-night excursion every day if they can collect enough passengers to run the tour. You can surely take 1 cabin for 2 of you and the next cabin for your 3 children. They will put an extra bed in the cabin for your children accordingly. I hope my information is helpful or should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Lee 1 year, 4 months ago
Hi. May I know where is the cruise pier? We'll get there on our own.
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Answered by Jolie 1 year, 4 months ago
Dear Lee, Thank you for contacting us with your question! Scarlet Pearl Cruise is at Halong International Cruise Port (Sungroup Port) in Quang Ninh Province. I hope this helps and please let me know if you need any further information! Best regards, Jolie (Ms.)
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Asked by Kang 1 year, 4 months ago
Is the summer promotion only available until September 30th? I would like to make a reservation for 3 adults on October 5th, but I wonder if it is impossible for the promotion price.
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Answered by Lily 1 year, 4 months ago
Dear Kang, Thank you for contacting us! Yes, I confirm that the summer promotion only lasts until 30 September 2023. May I also know your trip dates (2 days or 3 days) so we can check the availability and best price for you? Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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235 Customer reviews for Scarlet Pearl Cruise

9.5
Excellent
Based on 235 reviews
Score breakdown
Cruise quality
9.4
Food/Drink
9.3
Cabin quality
9.7
Staff quality
9.8
Entertainment
9.3
Traveler rating
  • Outstanding: 48
  • Excellent: 166
  • Very good: 21
Traveler type
  • Family with children: 22
  • Groups of friends: 29
  • Mature couples: 94
  • Solo travellers: 6
  • Young couples: 84
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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Daniel Robinson
US
26-04-2025
Young couples
Excellent
Spectacular view, especially sunset. The boat and its staff were amazing. Our room was clean and spacious. We had very good sleep. Totally recommend this cruise.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
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YES 3
Kim Ha-eun
South Korea
18-04-2025
Groups of friends
Outstanding
Food was fantastic. All the dishes were well prepared and decorated. One of us is a vegetarian and they also prepared separate food for him. Service was great.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
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YES 5
Joshua
Canada
11-04-2025
Young couples
Excellent
Luxury vessel and interior. Clean and well equipped. Dinner was brilliant. Seafood was so fresh and tasty.
Cruise quality
9.5
Staff quality
9
Food/Drink
10
Entertainment
9
Cabin quality
9.5
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YES 4
Fatma Ersoy
Turkey
03-04-2025
Young couples
Excellent
Had 3 days 2 nights and all were incredible. The location was stunning, calm and peaceful. The staff was attentive and went beyond. The meals were diverse and tasty. A must-try in Vietnam!
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
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YES 1
Andres Reyes Lim
Philippines
17-03-2025
Mature couples
Excellent
Warm and caring staff. Every need was responded in the most timely manner. Food was 5-star, very delicious. Activities were varied. Cooking class was fun. Thank the whole team.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
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YES 3
Christopher Lee Garcia
US
12-03-2025
Young couples
Excellent

The ship was clean. Our room was spacious and comfortable. Program was good.

Cruise quality
9
Staff quality
9
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 1
Ashley Nicole Harris
Canada
03-03-2025
Mature couples
Excellent
Stefan went the extra mile to accommodate our requests. Dinner and breakfast were superb. Thank you for a great time!
Lots of trash on the bay.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
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YES 4
Jennifer
US
20-02-2025
Family with children
Excellent

Our family choose 1 night on Scarlet pearl. The vessel was well maintained. The room was clean and well equipped. The scenery was excellent. 5-star service from the crew. Recommended!

Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
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YES 2
Ji-eun Kang
South Korea
13-02-2025
Young couples
Outstanding

The ship has a good size. Not too many people on the cruise. The staff are welcoming and helpful. Chris was the best host. He was informative and always looked after us. Food was great and plentiful.

Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 2
Priya Singh
India
04-02-2025
Mature couples
Outstanding
Everything especially the Manager Chris and his staff
Nothing. Everything was great
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 2
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