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Hera Grand Cruise Tours

2DAY
Hera Grand Cruise 2 days
$125/pp
3DAY
Hera Grand Cruise 3 days
$240/pp

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Hera Grand Cruise
Hera Grand Cruise
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Hera Grand Cruise

Departure Port: No 12, Tuan Chau Marina, Halong, Quang Ninh - Show on map
Tai ChiSwimmingSquid Fishing SpaKayakingCooking ClassClimbing
Prices starting from:
US$137.5 US$125
per person
View price calendar
+44 photos
Built: 2017
11 Cabins
Wooden boat
Halong Bay
Full board included
9.7
Excellent Based on 100 reviews
Unbelievable what a wonderful vacation we had. The staff are polite and kind people. Delicious meals.  
— Jan Novak Czech

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-3 Years old Free
04-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Junior Suite
Junior Suite
  • Size: 35 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Ocean Suite
Ocean Suite
Room with balcony
  • Size: 45 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Earth Suite
Earth Suite
Room with balcony
  • Size: 60 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
Heaven Suite
Heaven Suite
Room with balcony
  • Size: 60 sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)

About Hera Grand Cruise

Named after a Greek Goddess of Marriage and also a Queen of Olympus, Hera Cruise is the luxury boutique liner marrying the celestial qualities of the goddess with energies from five elements. Strives to offer unforgettable travel experiences in Halong Bay, Hera Cruise focuses on attentive services, qualified excursions, and world-class amenities.
The cruise features 11 spacious cabins, each has a unique name and different story, offering the utmost intimacy and exclusive conveniences. The room size ranges from 28 to 55 square meters, some have glass window allowing full view of the gorgeous bay.
Top-class amenities are well-appointed in room: air-conditioning, mini bar and safe, king beds with imported premium 100% cotton line, etc. With regards to the dining service, Hera Restaurant has the capacity of 30 seats, including lounge and bar. The restaurant serves daily meals, set conference services, banquet design, and live piano and themed dinner music daily. Handling all aspects of a trip so passengers can enjoy it all at leisure, Hera Cruise makes sure you get the finest treatment that you deserve.

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  • Wifi
  • Spa & massage
  • Bar
  • Restaurant

4 things that we love most about Hera Grand Cruise

  • Luxury boutique cruise
  • Sumptuous meals on board
  • “Footstepts of Heritage” : Fashion show traditional customes
  • In-room foot bath and free herbal bag

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Tuan Chau - Halong Bay
Morning:

As the shuttle bus arrives at Tuan Chau Marina, hospitable crew will welcome you on board and help you to complete the check-in procedure.

Afternoon:

Hera Chef will treat you to a gourmet lunch featuring cuisine enjoyed by Hanoi intellectuals in the period of 1910 – 1930 while the cruise starts sailing in Halong Bay. Take a rest after the lunch time and get ready for a plenty of energetic activities in the afternoon: hike to the top of the mountain to capture the 360-degree view of Halong Bay, relax with a swim at Titop Beach, venture out by kayak or take a sampan boat trip through Luon Cave. Cooking demonstration will be performed around 5:30 - 6:00pm by Hera Chef with traditional Vietnamese dishes.

Evening:

Around 7:30, be ready for a delicious dinner with fresh seafood in the restaurant. The rest time in the evening is free for you: let’s do what you like or participate in night activities including squid fishing, board games, and watching movies.

  • Meals included: Lunch, Dinner
Day 2: Halong Bay - Tuan Chau
Morning:

Start your new day in Halong Bay with Tai Chi exercises led by master instructor (wake-up call request is available at the reception). Light breakfast buffet is served from 6:30 with pastries, coffee, and tea. Hera Cruise will then take you to explore Sung Sot Cave, climb stone steps for glimpse of great lake, considered a royal garden. Later, come back the cruise to relax and check out the cabin. Full brunch buffet will be served while cruising back to the main port.

Day 1: Tuan Chau - Halong Bay
Morning

As the shuttle bus arrives at Tuan Chau Marina, hospitable crew will welcome you on board and help you to complete the check-in procedure.

Afternoon

Hera Chef will treat you to a gourmet lunch featuring cuisine enjoyed by Hanoi intellectuals in the period of 1910 – 1930 while the cruise starts sailing in Halong Bay. Take a rest after the lunch time and get ready for a plenty of energetic activities in the afternoon: hike to the top of the mountain to capture the 360-degree view of Halong Bay, relax with a swim at Titop Beach, venture out by kayak or take a sampan boat trip through Luon Cave. Cooking demonstration will be performed around 5:30 - 6:00pm by Hera Chef with traditional Vietnamese dishes.

Evening

Around 7:30, be ready for a delicious dinner with fresh seafood in the restaurant. The rest time in the evening is free for you: let’s do what you like or participate in night activities including squid fishing, board games, and watching movies.

  • Meals included: Lunch, Dinner
Day 2: Halong Bay - Lan Ha Bay
Morning

After breakfast, get on the day boat from Titop area to start cruising to Lan Ha Bay. Visit the Dark and Bright cave area by kayak in an hour and a half. Then return to the day to freshen up and relax.

Afternoon

Lunch is served on the day boat. In the afternoon, proceed to the Ba Trai Dao Beach area - one of the most beautiful pristine beaches in Lan Ha Bay. You have around an hour and fifteen minutes for sunbathing and swimming here. On the way back to Halong Bay, visit the Pearl Farm Exhibition Center and Museum. Back on Hera Cruise at around 3:30 pm. You can take a rest in your cabin, use a foot soak basin and sauna room, book a massage, or relax on the Sundeck. Sunset party & cooking class is also available. Don't miss the Happy Hour to get the best deal for your favorite drinks.

Evening

Savor a sumptuous dinner on the sun deck (if the weather is favorable) or in the Lily's Restaurant. Enjoy evening activities.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: Halong Bay - Tuan Chau
Morning

Start your new day in Halong Bay with Tai Chi exercises led by master instructor (wake-up call request is available at the reception). Light breakfast buffet is served from 6:30 with pastries, coffee, and tea. Hera Cruise will then take you to explore Sung Sot Cave, climb stone steps for glimpse of great lake, considered a royal garden. Later, come back the cruise to relax and check out the cabin. Full brunch buffet will be served while cruising back to the main port.

  • Meals included: Breakfast, Lunch
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Price Inclusions
  • 01night accommodation on 5-star luxury cruise 
  • Welcome drink and cold towel
  • Tea, coffee, bottled mineral water and amenities according to room standards.
  • 04 standard meals as mentioned in the itinerary
  • Foot bath basin in the room and free herbal bags
  • “Footstepts of Heritage” : Fashion show traditional customes, Bamboo dancing
  • Fruit in all rooms
  • Activities: Kayaking or bamboo boat in Luon Cave, Visiting Sung Sot Cave, Swimming or climbing on Titop Island to see entire Halong Bay
  • Cooking Class: Traditional Vietnamese floating rice cake 
  • Afternoon tea
  • WiFi on board
  • Complementary room setup for birthday (if any), wedding anniversary, honeymoon
  • Sightseeing tickets 
  • Service fee and insurance as required in sightseeing tickets.
    •  
Price Exclusions
  • Beverages
  • Transfer
  • Spa treatment services
  • Tips for tour guide and driver
  • Personal expenses
  • Other services and items not mentioned in the “INCLUSIONS”
Cruise policy
  • Check in on board: 12:00pm
  • Check out:  11:00am
  • Return Hanoi: 2:30pm
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 4-11 will pay extra charge 75% of adult rate. Children 12 and above must pay full fare as adult.
  • Extra bed is not available for either child or adult
  • Peak season surcharge: $40/adult and $30/child for GALA dinner if traveling on 24 or 31 December, and $20/person for Lunar New Year (28, 29, 30, 31/1 and 1 Feb 2025). Surcharge of $10/pax if traveling on 30 April, 1 May, and 2 September.
  • On the second day you will travel on day boat and do not have access to mother boat and your cabin until later in the afternoon (3 day/2 night itinerary)
Booking policy
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.

Questions & Answers (94)

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Asked by Angela D'Aquaro 2 weeks, 3 days ago

Hello, do you have a karaoke onboard ? (I don't like it...) and could you please advise what type of food is prepared for the cooking demonstration? Thanks

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Answered by Iris 2 weeks, 2 days ago

Dear Angela D'Aquaro, Hera Cruise does offer karaoke on board. Participation is entirely optional, so if it's not of interest, you are welcome to simply relax and enjoy other activities. Regarding the cooking class, guests will have the opportunity to make traditional Vietnamese floating rice cakes - a fun and cultural culinary experience. Should you have further questions or concerns, please do not hesitate to contact me. Sincerely, Iris

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Asked by virat gupta 1 month ago

Do you serve Vegetarian Indian food in Meals, as my family is pure vegetarian

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Answered by Tearis 1 month ago

Dear Virat Gupta, The restaurant on board can accommodate your Indian vegetarian meals. Should you have any questions, please do not hesitate to contact us. Best regards, Tearis

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Asked by bas wismans 1 month, 2 weeks ago

Can you confirm that de Ocean Suite can be used by a family of 4 with two kids (7 & 5), as the price (rate) offer it is given, but in the desciption of the room of maximum amount of people it is given that it is a maximum of 2 adults, 1 child and 1 infant. A 5year old is however needs a normal bed instead of a crib.

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Answered by Hallie 1 month, 1 week ago

Dear Bas Wismans, Please note that the Ocean suite cabin can only accommodate 1 Double bed and 1 extra bed, so if you prefer to stay in one cabin, the 5 years old will need to share a bed with parents. If you need any further assistance, please feel free to let me know. Best regards, Hallie

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Asked by Sharon Manuson de Jesus 2 months, 3 weeks ago

Hi, Do you have pickup from ninh binh and then drop off at Hanoi? Or would there be a cruise that will have the pickup and dropoff that I mentioned?

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Answered by Annie 2 months, 3 weeks ago

Dear Sharon Manuson de Jesus, For Hera Cruise, we offer shuttle bus Ninh Binh - Halong - Hanoi at USD 28/person. Best regards, Annie (Ms.)

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Asked by Diego Abete 2 months, 3 weeks ago

Hi! What time its checkout? If my flight departs from Hanoi (Nội Bài International Airport (HAN)) at 4:20pm. Would I be able to make it? Thanks

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Answered by Cindy 2 months, 3 weeks ago

Dear Diego, The cruise finishes at about 11.00-11.30am. If you take a private car, you will reach Noi Bai airport around 2.00pm and be able to make the cruise on time. Best regards, Cindy

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Asked by An Nguyen 3 months ago

If I were to book a flight landing at Cat Bi airport at 10:55, would I be able to make it for the check-in time at 12?

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Answered by Cindy 3 months ago

Dear An Nguyen, It will be a bit rushed as it takes 45 minutes to 1 hours from Cat Bi airport to the cruise terminal so if possible, please take a flight that arrives no later than 10.30am. Or you can consider Doris Cruise instead as this cruise departs at 12.30pm, iso 12.00pm. Best regards, Cindy

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Asked by Luke Almeida 3 months, 2 weeks ago

Hi, what is the meet time to start the cruise on day 1 and what time does the cruise finish on day 2?

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Answered by Annie 3 months, 2 weeks ago

Dear Luke Almeida, Hera Cruise's check-in time is 11:30 - 12:00 and it will disembark the same time the following day. Best regards, Annie (Ms.)

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Asked by Eddy Foster 3 months, 3 weeks ago

Hi. What time do we disembark on Day 3 please? I want to make sure that I can get on a flight at 1740 from hanoi

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Answered by Cindy 3 months, 3 weeks ago

Dear Eddy, Please be advised that the cruise finishes at 11.00am so you will have enough time for your flight at 17.40 from Hanoi. Best regards, Cindy

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Asked by yasmine khonsari 3 months, 4 weeks ago

I have been referred to this cruise because i wanted to see Halong Bay and Lan Ha bay. I would like to confirm you do both.

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Answered by Cindy 3 months, 3 weeks ago

Dear Yasmine, I am Cindy and I have referred you to the Hera Grand Cruise that visits both Halong and Lan Ha Bay. I emailed the detailed itinerary for your reference. Should you have other questions, please do not hesitate to contact me. Best regards, Cindy

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Asked by Cheol Jong Lim 4 months, 2 weeks ago

Hello, I'm going to book 3days package and will depart from Hanoi Hoan Kiem. Can you let me know where I should go to and the boarding time? I need to get the exact drop point when I take a bus from Hanoi. Thanks.

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Answered by Annie 4 months, 2 weeks ago

Dear Cheol Jong Lim, If you book a transfer with us, the bus will pick you up and drop you off at any hotel that is located in the Old Quarter. Best regards, Annie (Ms.)

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Asked by Nancy Ander 6 months, 1 week ago

I see from the Hera Website that the Earth and Heaven suites have additional benefits include dinner menu choices and a massage. Is this true if purchased from Halong Bay Tours? Also, what is the cost of a massage? Thank you.

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Answered by Cindy 6 months ago

Dear Nancy Ander, I have talked with the Hera Grand Cruise and they confirm that you will still get the Privileged Service if you book through us. The benefit includes: 01 bottle of wine, massage (herbal foot bath basin), a half of lobster per person and bird’s nest soup for dinner, and you can choose menu for dinner. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by An 6 months, 1 week ago

Hi there, we are wanting to travel from Ha Long to Sapa after the cruise. Do you guys offer transfers to Sapa?

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Answered by Cindy 6 months ago

Dear An, We only have the option for a private car from Halong to Sapa and its price is pretty high. Please book the bus service on your own if you wish. Best regards, Cindy

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Asked by Christian Bosshard 6 months, 3 weeks ago

Dear all I need to have a transfer from and to Hanoi. I will stay at the Jo Cosmo Hotel 23 Lo Su Street. Is there a pick up at the hotel? best regards Christian

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Answered by Cindy 6 months, 3 weeks ago

Dear Christina Bosshard, Yes, the bus can pick you up and drop you off at Jo Cosmo Hotel 23 Lo Su Street. If you take Hera Cruise, the transfer costs USD 20/person/round trip by bus. Best regards, Cindy

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Asked by Ruey Yong 6 months, 4 weeks ago

May I know check in timing is from what time to what time? How much private pick up trip charge from Hanoi international airport to Halong main port?

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Answered by Cindy 6 months, 3 weeks ago

Dear Ruey Yong, Please be advised the check in time is between 11.45 - 12.00pm. The price is USD 110 for a private car from Hanoi airport to the cruise terminal in Halong. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by Juan Alvarado 7 months, 1 week ago

What is the cost of the round trip transfer shuttle from/to Hanoi? Is there a pick up point or does the transfer pick up and drop off is at the hotel we stay?

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Answered by Mary 7 months, 1 week ago

Dear Juan Alvarado, The bus transfer costs US20/person for round trip from Hanoi Old Quarter Area. If your hotel is inside this area, the bus will pick you up and drop you off at your hotel. Otherwise, you can come to our office at 72 Hang Trong to wait for the bus. Regards, Mary

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Asked by Jonathan 7 months, 3 weeks ago

Hello, where does the shuttle service pick up and drop off in Hanoi?

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Answered by Mary 7 months, 3 weeks ago

Dear Jonathan, The shuttle bus will pick you up and drop off at your hotel in Hanoi Old Quarter Area. If your hotel is outside this area, you can get to our office at 72 Hang Trong Street to be picked up. You can send us your hotel location so we can check it for you. Regards, Mary

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Asked by Paulo de Castro Reis 7 months, 3 weeks ago

Please inform the cost of the best and fastest transfers from Hanoi Old Quarter to the boat and back. Thank you

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Answered by Cindy 7 months, 3 weeks ago

Dear Paulo de Castro Reis, Please be advised the best and fastest transfer from Hanoi Old Quarter to the boat and back is by a private car. Its price is USD 100 per way for a sedan for 2 persons. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by Carol Hall 8 months ago

Please send list and prices of massages available on the Hara boat for January 5-7, 2025.

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Answered by Cindy 7 months, 4 weeks ago

Dear Carol Hall, Please check the Spa menu of Hera cruise I have sent to your mail. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by Mathieu 8 months ago

Around what time does the boat arrives in the main port on day 3 ?

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Answered by Cindy 8 months ago

Dear Mathieu, Please be advised Hera Cruise will arrive in the main port at 11.00am on day 3. Best regards, Cindy

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Asked by Trips 8 months, 1 week ago

Is this cruise provide halal food ?

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Answered by Quan 8 months, 1 week ago

To whom it may concern, I would like to inform you that unfortunately the Hera Cruise does not provide certified halal food. We can only provide vegetarian meals upon your request. If halal food (with certification) is a must, you can consider the Mon Cheri Cruise. Please inform us of your planned trip date so we can assist you accordingly. Looking forward to hearing from you soon, Quan

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Asked by Med 9 months ago

Hello, do you arrange pick up from Hanoi international airport to Ha long, then Halong to Hanoi central? Thank you

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Answered by Mary 9 months ago

Dear Med, Yes, we offer private car pick up from Noi Bai Airport to Halong and one-way shuttle bus Halong - Hanoi. Regards, Mary

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Asked by Claire Harrower 9 months, 1 week ago

Hi there, How much would the cost be to arrange a transfer from Ninh Binh - Halong Bay on way to the cruise, and then a return journey Halong Bay - Hanoi? Many thanks, Claire

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Answered by Cindy 9 months, 1 week ago

Dear Claire Harrower, We can arrange a bus from Ninh Binh to Halong and Halong to Hanoi for you and its price is USD 30/person. Best regards, Cindy

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Asked by Ivan Bergman 9 months, 2 weeks ago

Does the shuttle take the new highway, or the old slow route? Also, we prefer showers instead of bathtubs, do only the junior suites have showers? Thank you

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Answered by Phoebe 9 months, 2 weeks ago

Dear Ivan, I would like to advise you that the new expressway will be used for the transfer from Hanoi - Halong - Hanoi. Regarding your concern, that's correct. Junior suite is the only cabin category include standing shower. Phoebe

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Asked by Kevin Hai Pham 9 months, 2 weeks ago

Hi there, I was wondering if it would be possible to be shuttled to Ninh Binh after this trip ? I'm currently planning a trip and was wondering if there was a direct route from Ha Long Bay to Tam Coc.

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Answered by Quan 9 months, 2 weeks ago

Dear Kevin Hai Pham, we have the shuttle bus from Halong to Tam Coc, Ninh Binh available for 20 USD/ person with drop off directly at your hotel. Should you need further information, feel free to contact us. Regards, Quan

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Asked by Saga 9 months, 3 weeks ago

Hello, I just booked my cruise with Hera, I also booked the shuttle from Hanoi. Where is your pick-up station in Hanoi? or is it door-to-door service? Thank you in advance, Saga

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Answered by Mary 9 months, 2 weeks ago

Dear Saga, Our shuttle bus will pick you up at your hotel in Hanoi Old Quarter Area. Please advise us of your hotel for better assistance. Regards, Mary

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Asked by Senarath Kuleesha Kodisinghe 9 months, 3 weeks ago

Regarding the ocean suite, can the large windows facing the bay be opened? Thanks

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Answered by Bonnie 9 months, 3 weeks ago

Dear Senarath Kuleesha Kodisinghe, The Ocean Suite on Hera Grand Cruise comes with balcony so you can open the door to walk outside to the balcony to enjoy the atmosphere and the scenery of the bay. Should you need further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by John Kupsch 11 months, 2 weeks ago

Hi Team, Can I confirm what time you will have us back in Hanoi on the shuttle bus after the voyage? Thanks,

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Answered by Mary 11 months, 2 weeks ago

Dear John Kupsch, If you book our shuttle, you will be back in Hanoi at around 2:30 pm. Regards, Mary

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Asked by castor 1 year ago

We are 3 adult group. if we book, will you provide 2 rooms or a room with 3 single beds

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Answered by Bonnie 1 year ago

Dear Castor, A cabin is normally for 2 guests and if you are 3, you can choose either 1 cabin with an extra bed or 2 separate cabins. The option with extra bed costs less than 2 cabins because the 3rd person will need to pay for a single cabin if taking a separate one. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)

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Asked by Juan Pablo Castillo 1 year, 1 month ago

Hello! Does the shuttle from Hanoi is included with the cabin booking? If not, do you provide the service with a fee? What is the cost? Thanks!

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Answered by Mary 1 year, 1 month ago

Dear Juan Pablo Castillo, The shuttle bus from Hanoi is not included in the room rate. For Hera Cruise, it costs US$20/person for a round trip Hanoi - Halong - Hanoi. You can book the transfer after choosing the room type and processing checkout. Regards, Mary.

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Asked by Hung kuan hui 1 year, 1 month ago

Hello i want to make sure how many people does the shuttle bus carry?

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Answered by Bonnie 1 year, 1 month ago

Dear Hung Kuan Hui, Hera Cruise bus has a maximum of 26 passengers for this cruise. If you prefer a smaller group in the bus, we can also help book limousine bus which carries just 6-7 passengers in total. The cost for limousine bus is 35 USD/per person/round trip. Should you need further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by Charlène 1 year, 1 month ago

Hello ! With the "Ocean Suite - Room with balcony" do we have a table and chairs installed ON the balcony ? Cause in the pictures it always looks like chairs and table are inside the room. Thank you !

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Answered by Mary 1 year, 1 month ago

Dear Charlène, The table and chair are set up inside the cabin. Should you need further information, please feel free to ask us. Regards, Mary.

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Asked by Tri Hoang 1 year, 1 month ago

We will be staying at Hanoi Royal Palace 2, Hang Bong. If we book a private minivan, will you pick us up at our hotel?

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Answered by Mary 1 year, 1 month ago

Dear Tri Hoang, Thank you for contacting us. We can surely pick you up at your hotel (Hanoi Royal Palace 2, Hang Bong) if you book a private minivan. Should you need further information, feel free to send us an email. Regards, Mary.

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Asked by Ben 1 year, 1 month ago

We have two boys aged 10 and 11. Are they able to have a separate room and are we able to book two rooms next to each other?

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Answered by Mary 1 year, 1 month ago

Dear Ben, Thank you for contacting us. You can surely book a separate room for your children and request two rooms next to each other, no worries. Should you need further information, feel free to get back to us. Regards, Mary.

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Asked by Estafirani Kamahayani 1 year, 2 months ago
Hi, is tai chi inclusion of the fee we pay? Thanks.
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Answered by Halongbaytours Team 1 year, 2 months ago
Dear Estafirani Kamahayani, Thank you for contacting us. Taichi is included in the price of Hera Grand Cruise. Regards, Halongbaytours Team
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Asked by Isaiah 1 year, 2 months ago
Hello, Do you guys have any pick up services from Old quarter Hanoi? Thanks Isaiah
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Answered by Halongbaytours Team 1 year, 2 months ago
Dear Isaiah, Thank you for contacting us. For Hera Grand Luxury Cruise, we offer the shuttle bus service at the cost of US$20/person/round trip. Should you need further information, feel free to contact us. Regards, Halongbaytours Team
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Asked by Herman 1 year, 2 months ago
Hello :) I plan to book a Lan Ha Bay tour for January 26, 2004. We prefer to do a 3D/2N tour. I have some questions: a) On the Tab 'Price Inclusion' it says only '01 Night Accommodation on 5-star luxury cruise'. When booking for 3 days/ 2 Nights, I assume it is 2 nights..? b) Do you also have rooms with 2 single beds? c) Is the transfer from Hanoi to Cruise included? d) We would like to go to Tam Coc on the way back, what will be the price for that? Looking forward to hearing from you! Herman
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Answered by Cindy 1 year, 2 months ago
Dear Herman, Thank you for your email! We are so happy to hear from you! a) Yes, if you book a 2 night trip, it will include 2 night accommodation so please no worries. b) The room with 2 single beds is available for sure. c) The transfer is not included. It costs USD 10/person for one way with pick up from hotel in Hanoi Old Quarter. d) We can arrange bus from Halong to Tam Coc for USD 20/person. Should you have other questions, please feel free to contact us. Best regards, Cindy
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Asked by Melissa 1 year, 2 months ago
Hello! I see you offer a shuttle pickup in Hanoi. Do you offer a drop off shuttle in Ninh Binh? We want to go to Ninh Binh after the cruise.
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Answered by Cindy 1 year, 2 months ago
Dear Melissa, Thank you for your email! We are so happy to hear from you! Yes, we can arrange bus Halong - Ninh Binh after the cruise and its price is USD 20/person. Should you have other questions, please feel free to contact us. Best regards, Cindy
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Asked by Krina Prajapati 1 year, 2 months ago
Hi I wanted to know if you offer Vegetarian food on the cruise?
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Answered by Halongbaytours Team 1 year, 2 months ago
Dear Krina Prajapati, Yes, all the cruises offer vegetarian food, no worries. If you have further concerns, feel free to contact us. Regards, Halongbaytours Team
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Asked by Das 1 year, 2 months ago
Hi, do you offer shuttle service to and from Hanoi? If yes, what are the charges for that? Also, does the cruise stop at a place in the afternoon for sunset?
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Answered by Annie 1 year, 2 months ago
Dear Das, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, we offer shuttle bus Hanoi - Halong - Hanoi at US$ 20/person/round trip. Also, yes, the cruise will anchor in the afternoon and you can enjoy the sunset view. May I know your travel date and group size so that I can check the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Stefano 1 year, 2 months ago
Hello, could you please tell me at what time the 3 days cruise will approximately end? thanks in advance.
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Answered by Halongbaytours Team 1 year, 2 months ago
Hera Grand Cruise ends the tours (1 or 2 nights) at around 11:00 at Tuan Chau Marina. If you need further assistance, feel free to get back to us. Regards,
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Asked by Lachlan Nguyen 1 year, 2 months ago
what time are we picked up to go to the cruise? Our group will already be in Ha Long at 5am, how will we be picked up?
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Answered by Annie 1 year, 2 months ago
Dear Lachlan Nguyen, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. The cruise check in time is at 11:30am so you can go around or book a day-use in a hotel and wait until noon to join the cruise trip. I am sorry that the cruise does not offer a transfer from Halong city so please take a taxi to the cruise pier to join the trip. May I know your group size and travel date so that I can assist you accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Philipp 1 year, 2 months ago
Hello, we would be very interested in booking your cruise. However, since we are travelling with our small 2-year-old child, we would like to ask first about the security measures provided on the boat. For instance, can you provide a life vest for a 2-year-old (11 Kg/90cm)? Are there any places on the boat, where a small child could easily fall overboard (like wholes on the railings)?
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Answered by Melissa 1 year, 2 months ago
Dear Mr. Philipp, Thank you for your question. All our cruises can provide small life jacket upon request especially for young children. In general most cruises are child friendly however it is best to avoid the balcony area or watch your child closely while on sundeck area. If you need any further information, please do not hesitate to contact us! Best regards, Melissa
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Asked by Lia 1 year, 2 months ago
Do you guys do pickup from Haiphong Airport? Thanks?
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Answered by Mary 1 year, 2 months ago
Dear Lia, Thank you for your question. Please be advised that the shuttle bus does not pick guests up from Haiphong or another airport. You can take a taxi or book our 4-seat private car at the cost of US$40/car/way. Should you have other concerns, feel free to email us and we are happy to assist you. Regards, Mary (Ms.)
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Asked by Kit 1 year, 2 months ago
Is there a 3D/2N option in September?
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Answered by Hana 1 year, 2 months ago
Dear Ms. Kityee Au-Yeung, Thank you for your question! However I am so sorry as at the moment, Hera Cruise is only available for 2days 1night option for this cruise thus please consider if it is alright for you? I look forward to hearing from you! Kind regards, Hana (Ms.)
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Asked by Rei Kim 1 year, 2 months ago
Does this boat sail from La Han Bay?
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Answered by Jolie 1 year, 2 months ago
Dear Rei Kim, Thank you for contacting us! Please note that Hera Cruise visits Halong Bay, not Lan Ha Bay. I have sent the cruise's detailed itinerary via your email, please help me to check it. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Luther 1 year, 2 months ago
Hello, how new are your boats? Hopefully Wifi is good on the boat?
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Answered by Jolie 1 year, 2 months ago
Dear Mr. Luther, Thank you for your question. Hera Cruise was launched in 2017 and the cruise does offer wifi. However, I am sorry that the signal is unstable since this is a mountainous area. Thank you for your understanding! If you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Thomas F 1 year, 2 months ago
Hi, Has this cruise launched yet? I am looking to spend my honeymoon in Halong Bay, please give some suggestion. Thanks, Tom
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Answered by Hannah 1 year, 2 months ago
Dear Mr. Thomas, Thank you for your question. Hera Cruise has started operating since July 1st 2017 with great reviews from its passengers (you can visit Tripadvisor for some detailed accounts of their experience). I believe this cruise will be a great one for your honeymoon choice. If you have any questions please let me know. Best regards,
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View all answers (89)

122 Customer reviews for Hera Grand Cruise

9.7
Excellent
Based on 122 reviews
Score breakdown
Cruise quality
9.5
Food/Drink
9.7
Cabin quality
9.7
Staff quality
9.9
Entertainment
9.6
Traveler rating
  • Outstanding: 43
  • Excellent: 74
  • Very good: 5
Traveler type
  • Family with children: 8
  • Groups of friends: 7
  • Mature couples: 62
  • Solo travellers: 2
  • Young couples: 43
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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  • Newest
  • Highest
  • Lowest
Maria Petrova
Russia
05-07-2024
Mature couples
Very good
Staff was helpful, and bedroom provided basic amenities.
Nothing special for food.
Cruise quality
9
Staff quality
9
Food/Drink
8
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 4
Miguel Hernandez
Spain
30-06-2024
Groups of friends
Excellent
Service was very attentive, and food was great. We highly recommend 2 nights for a less busy schedule.
We do hope the bathroom could be improved.
Cruise quality
9
Staff quality
9.5
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 4
Sofia Fernandez
Argentina
27-06-2024
Mature couples
Excellent
Food was delicious. The service was excellent!!! The view was amazing. Our biggest wish is to see the wonderful staff again!!!
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9.5
Show ratings
Did you find this review helpful?
YES 5
Anna Schmidt
Austria
23-06-2024
Mature couples
Excellent
Comfortable rooms. Good food quality. Staff provide high quality service. Ship for all ages. Alex deserves a raise for his 5 star service.
Cruise quality
8.5
Staff quality
10
Food/Drink
9.5
Entertainment
9
Cabin quality
9.5
Show ratings
Did you find this review helpful?
YES 6
Stefan Ivanov
Bulgaria
20-06-2024
Young couples
Excellent
Nice view, great location. Spring roll making class. Good room and food too.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 2
Jacob Cooper
US
14-06-2024
Mature couples
Excellent
The Hera cruise greatly enhanced our overall experience by stunning scenery giving us beautiful photos. Our trip was made even more memorable by well-organized activities especially thanked Leon for his efforts to make our stay comfortable. We would gladly pay more to see them again on future trips.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 3
Ewa Kowalski
Poland
10-06-2024
Groups of friends
Excellent
A classic and luxurious ship of the highest order! Spectacular views from the glass windows in front of the bed and helpful staff always at your service. You won't find yourself bored even for a moment. Loved the 6-course dinner was fantastic. The weather wasn’t really great it didn’t ruin the overall wonderful experience.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 2
Jessica Brown
Canada
07-06-2024
Mature couples
Outstanding
We arrived at Hera with great excitement and left with great regret. The boat exceeded our expectations so much that we didn’t want to leave so soon. We were well taken care of by Alex, who was helpful and knowledgeable. Hera was the first and only boat I'd choose when I returned to Vietnam. See you again shortly.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 6
Mikael Jensen
Sweden
31-05-2024
Young couples
Excellent
We spent the whole time on the terrace. The view was amazing. The staff (especially leader guy Alex) were all helpful. There was a lot of food for us to choose from. We are already planning our next trip on Hera. Start with staying here for your Vietnam trip.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
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YES 2
Carmen Torres
Spain
27-05-2024
Mature couples
Excellent
We have just finished our trip on Hera Grand. Managed by the very friendly and accommodating Alex. The food was exceptional, with our dietary requirements carefully catered to. The cabin was clean and spacious. We consider it as perfect place to rest after a long day of exploring. It was a worthwhile experience at any cost.
Cruise quality
8.5
Staff quality
9.5
Food/Drink
10
Entertainment
10
Cabin quality
9.5
Show ratings
Did you find this review helpful?
YES 4
View all reviews
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