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JadeSails Cruise

Address: Tuan Chau Harbor, Halong, Quang Ninh Departure: Daily departure
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4 reasons to choose JadeSails Cruise

  • Contemporary luxury design
  • Pool bar and large sundeck
  • Visit untouched parts of Lan Ha Bay
  • Kayaking through Dark-Bright Cave

Full itinerary

Day tour itinerary
7:00

Our shuttle bus picks you up at your hotel (if you use our transfer, the pickup location is 2 km from Hoan Kiem Lake). Start a 2.5-hour drive via the expressway to Tuan Chau Marina.

9:30

Arrive at Tuan Chau. Welcome onboard! While you sip a fresh welcome drink, the cruise team has a briefing and safety instructions before you start a 7.5-hour journey on Lan Ha Bay.

11:30

A hearty buffet lunch is served with a bunch of Vietnamese food, Western food, and local seafood.

13:00

JadeSails Cruise drops the anchor at Dark-Bright Cave, one of the most untouched and beautiful areas in Lan Ha Bay. The sampan rowing boats take you through the cave, witness the million-year-old stalactites, and enjoy the tranquility in the lagoon.

14:30

The cruise progresses to Frog Pond area in Lan Ha Bay for kayaking and swimming.

15:45

Back to the cruise. Watch the cooking demonstration by a talented chef and learn how to make the most traditional dish in Vietnam - Spring Rolls.

16:30

Sunset Party is ready on sundeck. You can unwind on the sun loungers, order some beers, make friends with other passengers, or simply admire the magnificent sunset. Jacuzzi pool or spa is another idea to relax while the cruise sails back to Tuan Chau.

17:20 - 17:30

Disembark on Tuan Chau Marina. Get on bus back to Hanoi.

19:30

The bus drops you off at your hotel. Trip ends.

Note: shuttle bus service, if booked, will pick up guests at 7:30am.

  • Meals included: Lunch

Cruise inclusions & options

Cruising Policy
  • Check in on board: 9:30 AM
  • Check out: 5:30 PM
  • Return Hanoi: 7:30 PM
  • The FOC rate for only 01 children under 4 years old.
  • Children from 4 - 9 will pay an extra 75% of adult rate. 
  • Children aged 10 and above must pay full fare as an adult.
  • Peak season surcharge: Surcharge 20% per person applies for travel date on Lunar New Year (9, 10, 11/2/2024).
Price Exclusions
  • Taxes
  • Holiday surcharge
  • Sightseeing fees
  • Other beverages, tips and personal expenses
  • All other services not mentioned clearly in the program
Price Inclusions
  • Shuttle bus Hanoi - Halong - Hanoi.
  • 7.5 hours cruise 
  • All entrance fees for sightseeing indicated 
  • Vietnamese fusion lunch
  • Sunset party and 2 bottles of mineral water on limousine 
  • Kayaking or local rowing boat, life jacket and waterproof bag 
  • English speaking guide 

Questions & Answers (126)

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Asked by Bala 3 days, 10 hours ago

Do you offer kayaking as part of the cruise?

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Answered by Lilly 1 day, 20 hours ago

Dear Bala, I am pleased to inform you that the JadeSails Cruise does offer kayaking as part of the cruise. You will kayak through Dark-Bright Cave. Warm regards, Lilly

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Asked by Avika 1 week, 1 day ago

Does the service pick us up from Sheraton Hanoi West?

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Answered by Lilly 1 week ago

Dear Avika, I am pleased to inform you that our shuttle bus can come pick you up at Sheraton Hanoi West. Our bus will pick you up between 6:30 - 7:00am so please help us to wait inside the hotel lobby and be ready by that time for a smooth ride. Best regards, Lilly

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Asked by Márton Horváth 1 week, 1 day ago

We are travelling with backpack and suitcase. Is there an option to store our belongings during the cruise? Thank you in advance.

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Answered by Iris 1 week ago

Dear Márton Horváth, Thank you for contacting us! The cruise can help you keep your backpack and suitcase. You can bring your luggage along with you onboard. Should you have any questions, please do not hesitate to contact us. Sincerely, Iris

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Asked by Lucien 1 week, 3 days ago

Can you pick us at our hotel in the morning , your bus at Acoustic hotel and spa ?

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Answered by Iris 1 week, 1 day ago

Dear Lucien, I am pleased to answer your consideration that our car can pick you up directly at your hotel from 8:00 to 8:30 AM. Should you need any further assistance, please do not hesitate to contact us. Sincerely yours, Iris

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Asked by ankur bhatia 1 week, 6 days ago

We are vegan do you have sufficient options for food

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Answered by Mary 1 week, 5 days ago

Dear Ankur Bhatia, All cruises serve vegan meals and ensure sufficient food for you as all other guests, no worries. Should you need more information, feel free to contact us. Regards, Mary

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Asked by Danielle 2 weeks, 2 days ago

Hi, is it possible to book without the shuttle? As in we provide our own transport to and from? Thanks

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Answered by Tearis 2 weeks, 1 day ago

Dear Danielle, The round-trip shuttle bus service on Jadesails Cruise is offered complimentary, so it’s entirely up to you if you would like to use it or not. Kind regards, Tearis

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Asked by David Yoon 1 month ago

Hello. 1) Whether shuttle from/to Hanoi, is it possible to book just 1-way-trip which is from Hanoi to Ha Long only. after finishing the Cruise tour we'd like to go our hotel in Ha Long. 2) can we book May 4th trip 3 person? (1 adult, 2 elementary school students.)

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Answered by Tearis 1 month ago

Dear David Yoon, Please be advised that the shuttle bus is only available for transfer between Hanoi Center and the cruise pier. Therefore, we can not arrange your dropoff at hotels in Halong as per your request. We offer a complimentary shuttle bus, you are welcome to use a one-way transfer. We are pleased to inform you that Jadesails Cruise still has vacancies for your group on 4th May. Please kindly provide the exact ages of the elementary school students so we can offer the correct quotation. Kind regards, Tearis

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Asked by YOON DONGWON 1 month ago

How much if I want to take 1-way-trip? meaning I only take bus from Hanoi to HaLong, then after finish the cruise tour I take a taxi and go to my hotel in HaLong. whether charge can be discounted or whether can you drop me off at my hotel in Halong about 10 minutes apart from the boat marina(Oakwood HaLong)

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Answered by Tearis 1 month ago

Dear YOON DONGWON, Please be advised that the shuttle bus is only available for transfer between Hanoi Center and the cruise pier. Therefore, we can not arrange your dropoff at hotels in Halong. We offer the complimentary shuttle bus Hanoi - Halong - Hanoi, thus please let us know if you would like to take advantage of this service. If you have any further questions, please do not hesitate to contact us. Kind regards, Tearis

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Asked by Mansi Gogia 1 month ago

Is hotel pickup included in this price?

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Answered by Mary 1 month ago

Dear Mansi Gogia, Round-trip transfer from Hanoi Center by shuttle bus is included. If you have any questions, please feel free to contact us. Kind regards, Mary

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Asked by seokmin 1 month, 1 week ago

FOR the JadeSails Cruise tour. i received confirmation that the shuttle bus can pick me up from the Grand Plaza Hotel Hanoi at around 6:30 AM.However, I noticed in the "Special Notes" section on your website that the shuttle service is limited to hotels within the Hanoi Old Quarter area. Since the Grand Plaza Hotel Hanoi is outside this area, I would like to reconfirm whether the pickup is still possible.

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Answered by Tearis 1 month, 1 week ago

Dear Seokmin, Normally, the shuttle bus service is only available around Hanoi Old Quarter. However, Jadesails is a large and highly popular cruise company, so their buses can cover nearby areas as long as they are not too far from the city center. They will arrange suitable vehicles to make sure that guests from the same area travel together. We believe this should not cause any misunderstanding for you when booking. If you would like to proceed with Jadesails Cruise, please kindly let us know. Best regards, Tearis

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Asked by Rachael Hayes 1 month, 1 week ago

Hello, Does this tour depart from Hanoi?

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Answered by Tearis 1 month, 1 week ago

Dear Rachael Hayes, Yes, we can arrange the pickup for you from Hanoi to the cruise pier. Kind regards, Tearis

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Asked by Smitha Dawson 1 month, 1 week ago

Hello, does the price include pick up in the Old quarter in Hanoi? We are interested in the day cruise on Jade Sails. Does this day trip go to Cat Ba, or Lan Ha only? We would like to definitely go to Lan Ha, because we hear that Halong Bay is a bit crowded. Thank you.

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Answered by Tearis 1 month, 1 week ago

Dear Smitha Dawson, Jadesails offers a complimentary roundtrip transfer by shuttle bus, and we would be happy to add this service to your booking if you would like to take advantage of it. Please note that the Jadesails itinerary covers Lan Ha Bay only, a destination renowned for its untouched beauty and fewer crowds. Hope this option can meet the expectations that you are looking for. Best regards, Tearis

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Asked by Amanda Nguyen 1 month, 1 week ago

Hi there, I have a 2 year old child with me, will this tour accomodate younger children?

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Answered by Tearis 1 month, 1 week ago

Dear Amanda Nguyen, Your 2-year-old child is more than welcome on board! We will be happy to inform the cruise operator, and they will arrange suitable meals accordingly. As per our children’s policy, one child under 4 years old can join free of charge. Kind regards, Tearis

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Asked by Emmy Daniels 1 month, 2 weeks ago

I am getting an overnight bus from Ha Giang that gets to halong bay at 5am. What can I do before embarking if I book

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Answered by Tearis 1 month, 1 week ago

Dear Emmy Daniels, If you arrive in Halong Bay at 5:00 am, you will have several options to pass the time before embarking on your cruise.: have a sip at a café, take a walk along the Bai Chay area to enjoy the sunrise and fresh morning air, or book a hostel for a few hours to rest after your long journey. Kind regards, Tearis

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Asked by seokmin 1 month, 2 weeks ago

Can your shuttle service pick me up from my hotel Grand Plaza Hotel Hanoi" 117 Tran Duy Hung, Cau Giay

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Answered by Tearis 1 month, 2 weeks ago

Dear Seokmin, The shuttle bus service can pick you up directly from the Grand Plaze Hotel Hanoi around 6:30 am. Best regards, Tearis

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Asked by Roxy 1 month, 2 weeks ago

Will the shuttle bus pick up from Intercontinental Hotel West Lake ?

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Answered by Tearis 1 month, 2 weeks ago

Dear Roxy, Intercontinental Hotel West Lake works fine for the shuttle bus route. Best regards, Tearis

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Asked by TANISHA JAIN 2 months ago

will shuttle bus pick from my hotel which is Lotus Boutique Hotel 2 Ng. Hội Vũ, Hàng Bông, Hoàn Kiếm, Hà Nội, Vietnam ??

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Answered by Cindy 2 months ago

Dear Tanisha Jain, Yes, the bus can pick you up from Lotus Boutique Hotel 2 Ng. Hội Vũ, Hàng Bông. The pick up time is between 7.00 - 7.20am. Please make a booking on our website for us to confirm it. Best regards, Cindy

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Asked by Steve 2 months, 3 weeks ago

Hi, is it possible to get a shuttle bus to drop us off at ninh binh instead of returning to hanoi?

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Answered by Cindy 2 months, 3 weeks ago

Dear Steve, I am sorry the bus cannot drop you off at Ninh Binh so you will need a private car instead. We can arrange a car for you and its price is USD 100 for 2 persons. Best regards, Cindy

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Asked by Kate 2 months, 3 weeks ago

Hi, is there enough time to do this cruise and then be back in Hanoi to catch the o'night train to Da nanag which departs at 20:55?

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Answered by Cindy 2 months, 3 weeks ago

Dear Kate, You will be back to Hanoi around 7.45pm so you will have enough time for your train to Danang. The bus can drop you off at the train station. Best regards, Cindy

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Asked by Rebecca 3 months ago

Hello, is it possible to skip the activities like caves and kayaking and just stay on the boat, relax and enjoy the views?

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Answered by Cindy 2 months, 4 weeks ago

Dear Rebecca, Yes, you can skip all the activities and just stay on the boat, relax and enjoy the views. Should you have other questions, please feel free to let me know. Best regards, Cindy

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Asked by Amanda 3 months, 1 week ago

Hello Do you cater for gluten free food? Is it possibile to send a copy of the menu please?

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Answered by Cindy 3 months, 1 week ago

Dear Amanda, The cruise can cater to gluten free food on your request. I emailed you the copy of JadeSails Cruise menu for your reference. Best regards, Cindy

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Asked by Anoshka Pande 3 months, 1 week ago

Hi there, what about if we want to get picked up from hanoi but want to stay back at ha long- will you be able to store our luggage during the day cruise time?

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Answered by Cindy 3 months, 1 week ago

Dear Anoshka Pande, If you do not go back to Hanoi you can bring all your luggage with you and leave it on the boat during the day cruise time. Best regards, Cindy

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Asked by Shao Wang 3 months, 2 weeks ago

If we book this tour, would you be able to pick up a party of 6 from our Airbnb at 19 Phố Gia Ngư, Hoàn Kiếm, Hà Nội?

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Answered by Annie 3 months, 2 weeks ago

Dear Shao Wang, Yes, we can surely pick you up at 19 Gia Ngu Street. Best regards, Annie (Ms.)

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Asked by Peter Truman 3 months, 2 weeks ago

Is there a reduction in price to join direct at Marina? We plan 2 places on Monday 21 April 2025

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Answered by Annie 3 months, 2 weeks ago

Dear Peter Truman, I am sorry that the shuttle bus is offered free of charge, thus the cost is the same whether you take it or not. Best regards, Annie (Ms.)

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Asked by Hazy 3 months, 2 weeks ago

Hi, is there a food menu available to view please?

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Answered by Annie 3 months, 2 weeks ago

Dear Hazy, Please kindly find the cruise's menu I sent to your mail. Best regards, Annie (Ms.)

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Asked by Adhar Narain 3 months, 3 weeks ago

Hi, I am travelling with my wife who is 20 weeks pregnant. Is she permitted to board the day cruise, the doctor has allowed us already.

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Answered by Annie 3 months, 3 weeks ago

Dear Adhar Narain, Yes, your wife can surely join the trip, please kindly not worry. We will note with the cruise organizer to take more care of her accordingly. Best regards, Annie (Ms.)

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Asked by Bunnie 4 months ago

could we get on boat from Hai phong

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Answered by Cindy 3 months, 4 weeks ago

Dear Bunnie, From Hai Phong, you can take a cab to Tuan Chau to get on boat. Should you have other questions, please feel free to contact us. Best regards, Cindy

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Asked by Shannon B 4 months ago

Will the JadeCruise shuttle pick us up at the Dolce by Wyndham Hanoi Golden Lake?

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Answered by Cindy 4 months ago

Dear Shannon B, JadeSails Cruise shuttle can pick you up at the Dolce by Wyndham Hanoi Golden Lake between 6.40 - 6.50am. Best regards, Cindy

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Asked by Mudit Saxena 4 months, 2 weeks ago

Hi, I see only 1 day package. Do you also operate 2days/1night package?

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Answered by Cindy 4 months, 2 weeks ago

Dear Mudit Saxena, Please be advised JadeSails is a day cruise only. For a 2 day 1 night cruise, please have a look other options on our website (https://www.halongbaytours.com/itineraries/2-day-1-night.html). Best regards, Cindy

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Asked by Aayush Mehta 4 months, 2 weeks ago

Hi, we want to book this day cruise for 2nd January 2025. Just wanted to check if pick up would be arranged from Hotel Nostalgia Hanoi and if it would be a Limo service and what would be the pick up time. Thank you :)

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Answered by Susan 4 months, 2 weeks ago

Dear Aayush Mehta, The shuttle bus can pick you up from Hotel Nostalgia Hanoi between 7:00-7:30am but you should get ready at 7:00am for a smooth ride. This is the limousine bus so no worries. Best regards, Susan

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Asked by Stephanie 4 months, 2 weeks ago

Can you pick up from an Airbnb at 39C Phố Hai Bà Trưng, Hoàn Kiếm, Hà Nội, Vietnam?

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Answered by Cindy 4 months, 2 weeks ago

Dear Stephanie, Yes, the bus can pick you up at your Airbnb at 39C Phố Hai Bà Trưng. Best regards, Cindy

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Asked by Yuli 4 months, 3 weeks ago

how much it cost for a 3 years old ? and is the cruise safe for kids?

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Answered by Cindy 4 months, 3 weeks ago

Dear Yuli, The 3 years old kid will be free of charge. Yes, the cruise is safe for kids. Best regards, Cindy

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Asked by MICHAEL MANCUSO 4 months, 3 weeks ago

Can the shuttle pick me up and drop me off at the Q Hotel on December 28, 2024 for the cruise?

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Answered by Cindy 4 months, 3 weeks ago

Dear Michael Mancuso, May I know your hotel address is at 87 P. Nguyễn Trường Tộ, Nguyễn Trung Trực right? If so, the bus can pick up and drop off there for the cruise. Best regards, Cindy

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Asked by Hung 5 months ago

Hi there, we are staying in Hanoi old quarter in Peridot Grand Luxury Hotel. I understand that you provide pickup and drop off. What time would pick up be? Around 7:30h?

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Answered by Tearis 5 months ago

Dear Hung, Our shuttle bus will pick you up from Peridot Grand Luxury Hotel around 7:00 a.m. Kind regards, Tearis

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Asked by Saengwan 5 months ago

Hello, We are staying at Vinpreal Ha Long. Do you provide pick up services from the hotel for day trips? Thank you

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Answered by Annie 5 months ago

Dear Saengwan, I am sorry that we do not offer a transfer from Halong. As it is just a short distance, you can take a taxi for the most convenience. Best regards, Annie (Ms.)

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Asked by Wendy Baugh 5 months, 1 week ago

Is the price the same if we are coming from the cruise port?

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Answered by Annie 5 months, 1 week ago

Dear Wendy Baugh, Yes, we offer shuttle bus free of charge, thus the cost is the same if you take it or not. Should you have other questions, please do not hesitate to contact me! Best regards, Annie (Ms.)

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Asked by Asif Saleh 5 months, 1 week ago

Can you pick us up from hotel at Halong bay in the morning for free? The hotel at halong will not incur more than 30 minutes to reach the Halong harbour. We'll check out from Hotel at Halong, so wi have to travel with luggages. Will you allow us with luggages?

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Answered by Mary 5 months, 1 week ago

Dear Asif Saleh, You can travel with your luggage. However, please note that the shuttle bus does not pick up from Halong city. Please take a taxi to the port if you join the cruise. I appreciate your understanding. Regards, Mary

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Asked by Ramyata 5 months, 1 week ago

Hi, can you arrange a pick up and drop for Grand Vista in Ba Dinh region? If yes, what time?

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Answered by Cindy 5 months, 1 week ago

Dear Ramyata, Yes, JadeSails Cruise's bus can pick up and drop off at Grand Vista hotel. The pick up time is between 6.30-7.00am. Best regards, Cindy

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Asked by Ed 5 months, 1 week ago

Can you pick up from the Westlake Intercontinental Hotel?

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Answered by Cindy 5 months, 1 week ago

Dear Ed, Yes, JadeSails Cruise's bus can pick you up from Westlake Intercontinental Hotel but with a surcharge of USD 3 per guest per way. Should you have other questions, please let me know. Best regards, Cindy

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Asked by Linda Abu Lashin 5 months, 4 weeks ago

Do you offer vegetarian of vegan menu please?

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Answered by Tearis 5 months, 4 weeks ago

Dear Linda Abu Lashin, The cruise serves vegetarian meals, so no worries. Regards, Tearis

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Asked by William Urbizu 6 months ago

My wife, daughter and I are staying at the Pan Pacific Hotel in the Ba Dinh District. Can we be picked up in the morning at the hotel and taken to the cruise in Halong Bay on Sunday, January 5th and returned in the early evening on the same day to the hotel as we have to pick up our luggage and go to the airport for a flight to the USA at 11:45 p.m. ?

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Answered by Cindy 5 months, 4 weeks ago

Dear William, Yes, the JadeSails bus can pick up and drop off at Pan Pacific hotel. Best regards, Cindy

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Asked by Ho Wen Chi 6 months, 2 weeks ago

Do you have Airport transfer? We will arriving at the airport at 8.30am.

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Answered by Cindy 6 months, 2 weeks ago

Dear Ho Wen Chi, As per your arrival time, I am afraid that you cannot join the cruise on the same day of your arrival so please stay in Hanoi the night before then join the cruise on the next day. If you need more information, feel free to contact us. Best regards, Cindy

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Asked by Zac 6 months, 3 weeks ago

Hi, we will be staying at Hanoi Old Quarter. Do you do pick ups & return from there? Thanks

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Answered by Mary 6 months, 3 weeks ago

Dear Zac, Yes the bus picks up and drops off at Hanoi Old Quarter Area. If you need more information, feel free to contact us. Regards, Mary

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Asked by Ian smith 7 months ago

We will be staying in Halong bay at Delasea, how much with pick up from here?

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Answered by Cindy 7 months ago

Dear Ian Smith, Our cost for a private car to pick you up from Delasea is USD 22 per way. Or you can ask the hotel staff to help call a taxi instead. Best regards, Cindy

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Asked by Alex Hagan 7 months, 1 week ago

Is it possible to bring luggage?

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Answered by Quan 7 months, 1 week ago

Dear Alex, I would like to inform you that you can bring luggages onboard and store it at the reception. Best regards, Quan

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Asked by Marnie 7 months, 1 week ago

How many people on the boat?

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Answered by Cindy 7 months, 1 week ago

Dear Marnie, Please be advised JadeSails Cruise can accommodate up to 99 guests. Best regards, Cindy

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Asked by gunjan nagpal 7 months, 2 weeks ago

hi, we are a group of 4. one person is gluten free (wheat sensitive) and one is indian vegetarian. Could you kindly let me know your buffet menu or accommodate my guests' preferences.

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Answered by Cindy 7 months, 2 weeks ago

Dear Gunjan Nagpal, Please be advised JadeSails Cruise accommodates buffet lunch. I have sent the menu to you for your reference. Best regards, Cindy

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Asked by Hema S 7 months, 4 weeks ago

I’m a vegetarian- no meat, no fish, no egg, Are there good varieties of food available. Does this cruise pass by Dinh huong island and Ga Choi island ?

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Answered by Ellie 7 months, 3 weeks ago

Dear Hema, I would like to advise that Jadesails cruise offers vegetarian onboard and upon your request, we can cater you alternative meals. I sent you the detailed itinerary via email for your reference, If you have any further questions, please do not hesitate to contact us. Ellie

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Asked by Sunny Lee 8 months, 1 week ago

Hello. How much is the cabin price that I can wash or rest after a jacuzzi or sea swim? Is there a separate fee for kayaking? I have a round trip from Hanoi, so can't I go back to Hanoi the next day after the cruise? If there is an additional fee, how much is it? Please check if I can use a one-way, nine-seater limousine that goes back to Hanoi.

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Answered by Bonnie 8 months, 1 week ago

Dear Sunny Lee, I am sorry Amethyst and JadeSails do not have cabins. The only day cruise has cabin for day use is Ambassador Day Cruise. Should you need more assistance, feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by Hughes Knight 8 months, 2 weeks ago

How many cabins, and how much to charter the whole houseboat from 9-10 Nov 2024 and host birthday party

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Answered by Phoebe 8 months, 2 weeks ago

Dear Mr Hughes, I would like to advise you that Jadesails is the day boat so it does not include cabins to use. Should you need more assistance, feel free to contact us. Phoebe

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Asked by Ramya Manjunath 8 months, 3 weeks ago

Hi, Will there be vegetarian food available for lunch? And will you have pickup from Tay Ho area? Thanks Ramya

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Answered by Cindy 8 months, 3 weeks ago

Dear Ramya Manjunath, Yes, vegetarian food is available for lunch on Jade Sails cruise. The bus can pick you up at some hotels from Tay Ho area such as Intercontinental Westlake, Sheraton hotel... with extra charge. Best regards, Cindy

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Asked by Vijay G 9 months ago

Hello, Will you pick us up from Amira Hotel Hanoi & Skybar? Thanks, Vijay

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Answered by Bonnie 9 months ago

Dear Vijay G, The shuttle bus of JadeSails can pick up and drop off from Amira Hotel Hanoi & Skybar. Should you need further assistance, please feel free to contact us. Best regards, Bonnie

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Asked by Chica 9 months ago

Hi I’m an experienced kayaker and want to spend as much time on the water as possible. How much time is allocated for this activity & is it possible to extend it? Also, is it possible to source a single person sea kayak (sit in) to paddle. I can't tell what kayaks you use as a standard. Thanks

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Answered by Phoebe 9 months ago

Dear Winnie, Regarding your concern, I can assume that you are kayaker lover and wish to spend as long as time to enjoy and explore Halong bay. However, with the duration of day cruise, we cannot extend the time for you to do the activity even you wish to pay extra. Only overnight cruise can make it happened for those with a whole extra days, we can extend the time for you to enjoy it. We also do not provide a journey with only kayaking activity in Halong bay, always have additional activities besides kayak following with cruise's time on and off board. I hope you can understand. Should you have any further questions, please do not hesitate to contact us. Phoebe

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Asked by Adan Sandoval 9 months ago

is pick up at the Peridot Hotel available?

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Answered by Mary 9 months ago

Dear Adan Sandoval, Both Peridot Grand Luxury Boutique Hotel (33 Duong Thanh Street) and Peridot Gallery Classic Boutique Hotel (52 Bat Su Street) are in Hanoi Old Quarter so the bus can surely pick you up there. Regards, Mary

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Asked by K M Challinor 9 months, 1 week ago

Hello, is the hotel pick up an extra cost? We will be at Hanoi Secret Garden. If so where is the departure point we should get to? Also, for returning, we will be catching the 10pm train to Sapa so I'm wondering what time and where we will arrive back to Hanoi. The information on the web seems to be different and I am wondering in reality what is the return time generally? Thank you. Karen

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Answered by Bonnie 9 months, 1 week ago

Dear K M Challinor, Thank you very much for contacting us. Shuttle bus can pick-up and drop off at Hanoi Secret Garden (182 Hang Bong Street). It is included in the price of JadeSails. I have emailed you the itinerary in detail for your reference. Best regards, Bonnie (Ms.)

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Asked by Luca Palmonari 9 months, 1 week ago

My hotel is Classyc Hotel placed in 09 P. Hàng Thùng, Lý Thái Tổ, Hoàn Kiếm, Hà Nội: is this place available for pick up service?

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Answered by Bonnie 9 months, 1 week ago

Dear Luca Palmonari, Shuttle bus can pick up and drop off at  Classyc Hotel located at 09 P. Hàng Thùng. Should you need further information, feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by Maru 9 months, 2 weeks ago

My accomodation is at 20 P. Tống Duy Tân, Hàng Bông, Hoàn Kiếm, Hà Nội Is this place available for pick up service ?

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Answered by Annie 9 months, 2 weeks ago

Dear Maru, Yes, the cruise can surely pick you up from this address. Should you need further information, feel free to contact us. Regards, Annie (Ms.)

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Asked by Nik 9 months, 3 weeks ago

Hi, how many pax are there on each cruise?

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Answered by Annie 9 months, 3 weeks ago

Dear Nik, Jade Sails Cruise can accommodate a maximum of 99 passengers. The actual number of passengers is different everyday depending on the number of guests booked. Should you have further questions, please do not hesitate to contact me! Best regards, Annie (Ms.)

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Asked by Low 10 months ago

Hi, i interest on day tour, but can i skip the Luon Cave boat activity and just stay at cruise?

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Answered by Annie 10 months ago

Dear Low, Yes, you can surely skip any activity that you are not keen on and stay on the boat. Should you need further information, please let us know! Best regards, Annie (Ms.)

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Asked by Brittney Cooper 11 months, 4 weeks ago

Is it possible to pick up in Hanoi Old Quarter and drop off in Ninh Binh in the evening?

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Answered by Annie 11 months, 3 weeks ago

Dear Brittney Cooper, We offer a shuttle bus Hanoi - Halong, however, from Halong to Ninh Binh in the evening we have the option for private car only. It is US$ 100/sedan car for 2 persons, please kindly consider it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Samuel 1 year ago

May I know if I'm staying at grand vista, will you guys pick me up at my hotel?

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Answered by Bonnie 11 months, 3 weeks ago

Dear Samuel, Shuttle bus only pick-up and drop-off in Hanoi Old Quarter so if you stay at Grand Vista which is not in this area, you can take a taxi to the cruise office to get picked up. We will send you the address and details upon booking confirmation. Should you need further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by 구수석 1 year ago

We hope to have a yacht tour on the same day on May 3rd (Friday) 2024. We have 4 adults Our accommodation is "Somerset Grand Hanoi Served" located in Hanoi It's Residences" and I'd like to know if you're coming to our hotel for pick-up in the morning. Or if there is a building name that gathers for pickup, I would like to know the exact name and time of the building.

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Answered by Annie 1 year ago

Dear Sir/Madam, Thank you for your question. For Jade Sails Cruise, the bus can pick you up at your hotel from 7:00 - 7:15 am. Please kindly consider and let us know if you want to book it. Best regards, Annie (Ms.)

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Asked by Vivekan 1 year, 1 month ago

Hi there. I am already in Halong Bay. So I do not need Hanoi transfer. What is the price per person without transfer, for 4 adults? For March 27. Thank you!

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Answered by Melissa 1 year, 1 month ago

Dear Vivekan,

Thank you for your email. Please note that Jade Sails offer free transfer round trip so I cannot offer any discount in case you take this trip. Can you consider option that have discount for guests not using transfer below:

(1) Ambassador Cruise: https://www.halongbaytours.com/day-cruise/ambassador-day-cruise.html
(2) La Casta Daily: https://www.halongbaytours.com/day-cruise/la-casta-daily-cruise.html

I look forward to hearing from you!

Melissa 
 

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