JadeSails Cruise

Address: Tuan Chau Harbor, Halong, Quang Ninh Departure: Daily departure

OVERVIEW
ITINERARY DETAILS
INCLUSIONS
Q&A (0)
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About JadeSails Cruise

Designed in the exquisite sailboat style, JadeSails is a luxury cruise that visitors will not regret for a day tour in Halong - Lan Ha Bay.

The contemporary elegance is reflected through the open design with a range of luxurious furniture and modern amenities, inviting you both to indulge in extraordinary nature and experience outstanding comfort. There are 2 restaurants, a lounge bar & cafe, a swimming pool, bar, spa, gym on JadeSails to meet your leisure and recreation needs. If admiring Halong - Lan Ha Bay from the full-length glass windows from the dining area is not enough, laying back on a comfy sunbed on the sundeck with a glass of iced cocktails on hand is unbeatable.

JadeSails not only brings top-notch facilities but also satisfies you with caring service. Every single request is paid attention to, from your food diet to a well-arranged limousine transfer or a special event celebration. Just raise your needs and the dedicated and professional team is always willing to support you.

Last but not least, the well-selected itinerary on JadeSails is something you do not need to worry about. The 8-hour cruise includes the untouched route from Halong to Lan Ha Bay where you can witness the small and giant limestone rocks, swim in the crystal water, kayak through the pristine cave, or watch the fishing boats on the bay. That is not to mention a cooking class and sunset party onboard which will make your journey even more enjoyable and memorable.

4 reasons to choose JadeSails Cruise

Contemporary luxury design
Pool bar and large sundeck
Visit untouched parts of Lan Ha Bay
Kayaking through Dark-Bright Cave

Full itinerary

Day tour itinerary

7:00

Our shuttle bus picks you up at your hotel (if you use our transfer, the pickup location is 2 km from Hoan Kiem Lake). Start a 2.5-hour drive via the expressway to Tuan Chau Marina.

9:30

Arrive at Tuan Chau. Welcome onboard! While you sip a fresh welcome drink, the cruise team has a briefing and safety instructions before you start a 7.5-hour journey on Lan Ha Bay.

11:30

A hearty buffet lunch is served with a bunch of Vietnamese food, Western food, and local seafood.

13:00

JadeSails Cruise drops the anchor at Dark-Bright Cave, one of the most untouched and beautiful areas in Lan Ha Bay. The sampan rowing boats take you through the cave, witness the million-year-old stalactites, and enjoy the tranquility in the lagoon.

14:30

The cruise progresses to Frog Pond area in Lan Ha Bay for kayaking and swimming.

15:45

Back to the cruise. Watch the cooking demonstration by a talented chef and learn how to make the most traditional dish in Vietnam - Spring Rolls.

16:30

Sunset Party is ready on sundeck. You can unwind on the sun loungers, order some beers, make friends with other passengers, or simply admire the magnificent sunset. Jacuzzi pool or spa is another idea to relax while the cruise sails back to Tuan Chau.

17:20 - 17:30

Disembark on Tuan Chau Marina. Get on bus back to Hanoi.

19:30

The bus drops you off at your hotel. Trip ends.

Note: shuttle bus service, if booked, will pick up guests at 7:30am.

Meals included: Lunch

Cruise inclusions & options

Cruising Policy

Check in on board: 9:30 AM
Check out: 5:30 PM
Return Hanoi: 7:30 PM
The FOC rate for only 01 children under 4 years old.
Children from 4 - 9 will pay an extra 75% of adult rate.
Children aged 10 and above must pay full fare as an adult.
Peak season surcharge: Surcharge 20% per person applies for travel date on Lunar New Year (9, 10, 11/2/2024).

Price Exclusions

Taxes
Holiday surcharge
Sightseeing fees
Other beverages, tips and personal expenses
All other services not mentioned clearly in the program

Price Inclusions

Shuttle bus Hanoi - Halong - Hanoi.
7.5 hours cruise
All entrance fees for sightseeing indicated
Vietnamese fusion lunch
Sunset party and 2 bottles of mineral water on limousine
Kayaking or local rowing boat, life jacket and waterproof bag
English speaking guide

Questions & Answers (150)

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Asked by Homar Zamuner 3 days, 18 hours ago

Good morning, I'm interested in booking the JadeSail Cruise day cruise for August 7th. From what I read, I'm not sure if the included shuttle service is from my hotel (La Mejor Indochine, Old Quarter Hanoi) or from a location 2.5 km from Hoan Kiem Lake... Thanks Homar

1 Answers (1) Reply

Answered by Tracy 3 days, 4 hours ago

Dear Homar Zamuner, The shuttle service is available for hotels within the Hanoi Old Quarter, so we can surely pick you up directly from La Mejor Indochine Hotel at 58-62 Dao Duy Tu Street, if you book the transfer with us. Kind regards, Tracy.

Asked by John LE 4 days, 8 hours ago

Hi Mr/Miss . I have 4 people .we would like to join 1 day tour on your ship Ha Lanbay . If we stay at Onsen Yoko hotel , your company could pick up us at the hotel ? And then after finish trip you could give us go back to Silk path boutique hotel in Ha Noi . Thanks for your support. Have a great day .

0 Answers (1) Reply

Answered by Lilly 3 days, 22 hours ago

Dear John LE, I regret to inform you that our shuttle bus service only offers pickups within the Hanoi Old Quarter area. Since your hotel is located outside this zone and closer to the Tuan Chau harbor, taking a taxi would be the most convenient option for your pickup. On a more positive note, I'm pleased to confirm that our bus can drop you off at Silk Path Boutique Hotel Hanoi. Best regards, Lilly

Asked by Rashida Aghayeva 5 days, 10 hours ago

Hello. We are staying at Legend hotel Hanoi, we are 5 people, I need to know if you can take us from hotel. I want to book for tomorrow 9.7.2025

0 Answers (1) Reply

Answered by Lilly 5 days ago

Dear Rashida Aghayeva, I'm delighted to inform you that upon checking our system, JadeSails Cruise is still available for your group, and our shuttle bus can come and pick you up at your hotel - The Legend Hotel Hanoi. I have emailed you our detailed offer. Please consider and let me know if you want to proceed with the booking. Best regards, Lilly

Asked by Catherine 1 week, 2 days ago

Do you pick up at JM Marvel Hotel & Spa in Hanoi?

0 Answers (1) Reply

Answered by Tracy 1 week, 2 days ago

Dear Catherine, I'm pleased to inform you that we offer transfers from any hotel within the Hanoi Old Quarter so we can pick you up directly from JM Marvel Hotel & Spa. Best regards, Tracy.

Asked by Kristina 3 weeks ago

Hello ! I want to book JadeSails cruise. Can you tell me if it’s possible for me and my friend to meet the group at Tuan Chau ? We want to stay at Halong before the cruise for a day. Can we join the group in Halong and after cruise is over back with everybody to Hanoi ?

0 Answers (1) Reply

Answered by Annie 2 weeks, 6 days ago

Dear Kristina, Yes, you can surely join the tour from Tuan Chau and take the bus back to Hanoi. Best regards, Annie (Ms.)

Asked by Lisa 3 weeks, 6 days ago

If I’m already in Cat Ba, where do we meet. Is this tour just for those travelling from Hanoi?

0 Answers (1) Reply

Answered by Lilly 3 weeks, 5 days ago

Dear Lisa, I'm pleased to clarify your question that you can join our trip from Cat Ba. You can come to Tuan Chau Harbor, Halong, Quang Ninh after booking with us to join the cruise. Or we can arrange a transfer from Cat Ba to the JadeSails Pier for you if you wish. Warm regards, Lilly

Asked by Mark 1 month ago

Can I disembark the cruise today and take tomorrow or day after tomorrow free shuttle bus (as it has been included in the cruise package) to Hanoi?

0 Answers (1) Reply

Answered by Lilly 1 month ago

Dear Mark, Regarding your question, I am pleased to confirm that you can disembark from the cruise today and still take our complimentary shuttle bus back to Hanoi either tomorrow or the day after tomorrow. Please note that our shuttle bus can only pick up guests from the cruise lounge. Therefore, you will need to return to the cruise lounge on the day you wish to travel back to Hanoi. Should you have any further questions, please do not hesitate to contact us. Best regards, Lilly

Asked by Christian Dang 1 month, 1 week ago

Does your transfer pick us up from Fraser Suites in Hanoi? Thank you

1 Answers (1) Reply

Answered by Lilly 1 month, 1 week ago

Dear Christian Dang, I am pleased to inform you that our shuttle bus can come and pick you up at Fraser Suites Hanoi. Kind regards, Lilly

Asked by Phil 1 month, 2 weeks ago

Hello, is it possible to skip the activities like caves and kayaking and just stay on the boat, relax and enjoy the views?

1 Answers (1) Reply

Answered by Lilly 1 month, 2 weeks ago

Dear Phil, I'm pleased to inform you that you can choose to skip the cruise activities and just stay on the cruise for sightseeing. Best regards, Lilly

Asked by Ulrike Ganz 1 month, 2 weeks ago

I´ve read somewhere that from the harbor to the ship there will be a speedboat transfer. Is this true?

0 Answers (1) Reply

Answered by Lilly 1 month, 2 weeks ago

Dear Ulrike Ganz, Regarding your inquiry, yes, that is correct. The JadeSails Cruise does utilize a speedboat for transferring our guests from the harbor to the main cruise vessel. This procedure ensures a swift and convenient boarding experience for everyone. Should you have any further questions, please do not hesitate to contact us. Best regards, Lilly

Asked by Jerry 1 month, 2 weeks ago

Hello, is it possible to pay an extra and benefit from a round-trip private transfer from Hanoi for 3 pax instead of the bus ? thank you

0 Answers (1) Reply

Answered by Iris 1 month, 2 weeks ago

Dear Jerry, I am pleased to inform you that we can arrange a private transfer for your group of three people. The cost for a round-trip private transfer is $180 per car. Sincerely yours, Iris

Asked by Bala 2 months, 2 weeks ago

Do you offer kayaking as part of the cruise?

0 Answers (1) Reply

Answered by Lilly 2 months, 2 weeks ago

Dear Bala, I am pleased to inform you that the JadeSails Cruise does offer kayaking as part of the cruise. You will kayak through Dark-Bright Cave. Warm regards, Lilly

Asked by Avika 2 months, 3 weeks ago

Does the service pick us up from Sheraton Hanoi West?

0 Answers (1) Reply

Answered by Lilly 2 months, 2 weeks ago

Dear Avika, I am pleased to inform you that our shuttle bus can come pick you up at Sheraton Hanoi West. Our bus will pick you up between 6:30 - 7:00am so please help us to wait inside the hotel lobby and be ready by that time for a smooth ride. Best regards, Lilly

Asked by Márton Horváth 2 months, 3 weeks ago

We are travelling with backpack and suitcase. Is there an option to store our belongings during the cruise? Thank you in advance.

0 Answers (1) Reply

Answered by Iris 2 months, 3 weeks ago

Dear Márton Horváth, Thank you for contacting us! The cruise can help you keep your backpack and suitcase. You can bring your luggage along with you onboard. Should you have any questions, please do not hesitate to contact us. Sincerely, Iris

Asked by Lucien 2 months, 3 weeks ago

Can you pick us at our hotel in the morning , your bus at Acoustic hotel and spa ?

0 Answers (1) Reply

Answered by Iris 2 months, 3 weeks ago

Dear Lucien, I am pleased to answer your consideration that our car can pick you up directly at your hotel from 8:00 to 8:30 AM. Should you need any further assistance, please do not hesitate to contact us. Sincerely yours, Iris

Asked by ankur bhatia 2 months, 3 weeks ago

We are vegan do you have sufficient options for food

0 Answers (1) Reply

Answered by Mary 2 months, 3 weeks ago

Dear Ankur Bhatia, All cruises serve vegan meals and ensure sufficient food for you as all other guests, no worries. Should you need more information, feel free to contact us. Regards, Mary

Asked by Danielle 2 months, 4 weeks ago

Hi, is it possible to book without the shuttle? As in we provide our own transport to and from? Thanks

0 Answers (1) Reply

Answered by Tearis 2 months, 4 weeks ago

Dear Danielle, The round-trip shuttle bus service on Jadesails Cruise is offered complimentary, so it’s entirely up to you if you would like to use it or not. Kind regards, Tearis

Asked by David Yoon 3 months, 2 weeks ago

Hello. 1) Whether shuttle from/to Hanoi, is it possible to book just 1-way-trip which is from Hanoi to Ha Long only. after finishing the Cruise tour we'd like to go our hotel in Ha Long. 2) can we book May 4th trip 3 person? (1 adult, 2 elementary school students.)

0 Answers (1) Reply

Answered by Tearis 3 months, 2 weeks ago

Dear David Yoon, Please be advised that the shuttle bus is only available for transfer between Hanoi Center and the cruise pier. Therefore, we can not arrange your dropoff at hotels in Halong as per your request. We offer a complimentary shuttle bus, you are welcome to use a one-way transfer. We are pleased to inform you that Jadesails Cruise still has vacancies for your group on 4th May. Please kindly provide the exact ages of the elementary school students so we can offer the correct quotation. Kind regards, Tearis

Asked by YOON DONGWON 3 months, 2 weeks ago

How much if I want to take 1-way-trip? meaning I only take bus from Hanoi to HaLong, then after finish the cruise tour I take a taxi and go to my hotel in HaLong. whether charge can be discounted or whether can you drop me off at my hotel in Halong about 10 minutes apart from the boat marina(Oakwood HaLong)

0 Answers (1) Reply

Answered by Tearis 3 months, 2 weeks ago

Dear YOON DONGWON, Please be advised that the shuttle bus is only available for transfer between Hanoi Center and the cruise pier. Therefore, we can not arrange your dropoff at hotels in Halong. We offer the complimentary shuttle bus Hanoi - Halong - Hanoi, thus please let us know if you would like to take advantage of this service. If you have any further questions, please do not hesitate to contact us. Kind regards, Tearis

Asked by Mansi Gogia 3 months, 2 weeks ago

Is hotel pickup included in this price?

0 Answers (1) Reply

Answered by Mary 3 months, 2 weeks ago

Dear Mansi Gogia, Round-trip transfer from Hanoi Center by shuttle bus is included. If you have any questions, please feel free to contact us. Kind regards, Mary

Asked by seokmin 3 months, 3 weeks ago

FOR the JadeSails Cruise tour. i received confirmation that the shuttle bus can pick me up from the Grand Plaza Hotel Hanoi at around 6:30 AM.However, I noticed in the "Special Notes" section on your website that the shuttle service is limited to hotels within the Hanoi Old Quarter area. Since the Grand Plaza Hotel Hanoi is outside this area, I would like to reconfirm whether the pickup is still possible.

0 Answers (1) Reply

Answered by Tearis 3 months, 3 weeks ago

Dear Seokmin, Normally, the shuttle bus service is only available around Hanoi Old Quarter. However, Jadesails is a large and highly popular cruise company, so their buses can cover nearby areas as long as they are not too far from the city center. They will arrange suitable vehicles to make sure that guests from the same area travel together. We believe this should not cause any misunderstanding for you when booking. If you would like to proceed with Jadesails Cruise, please kindly let us know. Best regards, Tearis

Asked by Smitha Dawson 3 months, 3 weeks ago

Hello, does the price include pick up in the Old quarter in Hanoi? We are interested in the day cruise on Jade Sails. Does this day trip go to Cat Ba, or Lan Ha only? We would like to definitely go to Lan Ha, because we hear that Halong Bay is a bit crowded. Thank you.

0 Answers (1) Reply

Answered by Tearis 3 months, 3 weeks ago

Dear Smitha Dawson, Jadesails offers a complimentary roundtrip transfer by shuttle bus, and we would be happy to add this service to your booking if you would like to take advantage of it. Please note that the Jadesails itinerary covers Lan Ha Bay only, a destination renowned for its untouched beauty and fewer crowds. Hope this option can meet the expectations that you are looking for. Best regards, Tearis

Asked by Amanda Nguyen 3 months, 3 weeks ago

Hi there, I have a 2 year old child with me, will this tour accomodate younger children?

0 Answers (1) Reply

Answered by Tearis 3 months, 3 weeks ago

Dear Amanda Nguyen, Your 2-year-old child is more than welcome on board! We will be happy to inform the cruise operator, and they will arrange suitable meals accordingly. As per our children’s policy, one child under 4 years old can join free of charge. Kind regards, Tearis

Asked by Emmy Daniels 3 months, 3 weeks ago

I am getting an overnight bus from Ha Giang that gets to halong bay at 5am. What can I do before embarking if I book

0 Answers (1) Reply

Answered by Tearis 3 months, 3 weeks ago

Dear Emmy Daniels, If you arrive in Halong Bay at 5:00 am, you will have several options to pass the time before embarking on your cruise.: have a sip at a café, take a walk along the Bai Chay area to enjoy the sunrise and fresh morning air, or book a hostel for a few hours to rest after your long journey. Kind regards, Tearis

Asked by seokmin 3 months, 4 weeks ago

Can your shuttle service pick me up from my hotel Grand Plaza Hotel Hanoi" 117 Tran Duy Hung, Cau Giay

0 Answers (1) Reply

Answered by Tearis 3 months, 4 weeks ago

Dear Seokmin, The shuttle bus service can pick you up directly from the Grand Plaze Hotel Hanoi around 6:30 am. Best regards, Tearis

Asked by Roxy 3 months, 4 weeks ago

Will the shuttle bus pick up from Intercontinental Hotel West Lake ?

0 Answers (1) Reply

Answered by Tearis 3 months, 4 weeks ago

Dear Roxy, Intercontinental Hotel West Lake works fine for the shuttle bus route. Best regards, Tearis

Asked by TANISHA JAIN 4 months, 2 weeks ago

will shuttle bus pick from my hotel which is Lotus Boutique Hotel 2 Ng. Hội Vũ, Hàng Bông, Hoàn Kiếm, Hà Nội, Vietnam ??

0 Answers (1) Reply

Answered by Cindy 4 months, 2 weeks ago

Dear Tanisha Jain, Yes, the bus can pick you up from Lotus Boutique Hotel 2 Ng. Hội Vũ, Hàng Bông. The pick up time is between 7.00 - 7.20am. Please make a booking on our website for us to confirm it. Best regards, Cindy

Asked by Steve 5 months ago

Hi, is it possible to get a shuttle bus to drop us off at ninh binh instead of returning to hanoi?

0 Answers (1) Reply

Answered by Cindy 5 months ago

Dear Steve, I am sorry the bus cannot drop you off at Ninh Binh so you will need a private car instead. We can arrange a car for you and its price is USD 100 for 2 persons. Best regards, Cindy

Asked by Kate 5 months, 1 week ago

Hi, is there enough time to do this cruise and then be back in Hanoi to catch the o'night train to Da nanag which departs at 20:55?

0 Answers (1) Reply

Answered by Cindy 5 months, 1 week ago

Dear Kate, You will be back to Hanoi around 7.45pm so you will have enough time for your train to Danang. The bus can drop you off at the train station. Best regards, Cindy

Asked by Rebecca 5 months, 2 weeks ago

Hello, is it possible to skip the activities like caves and kayaking and just stay on the boat, relax and enjoy the views?

0 Answers (1) Reply

Answered by Cindy 5 months, 1 week ago

Dear Rebecca, Yes, you can skip all the activities and just stay on the boat, relax and enjoy the views. Should you have other questions, please feel free to let me know. Best regards, Cindy

Asked by Amanda 5 months, 3 weeks ago

Hello Do you cater for gluten free food? Is it possibile to send a copy of the menu please?

0 Answers (1) Reply

Answered by Cindy 5 months, 3 weeks ago

Dear Amanda, The cruise can cater to gluten free food on your request. I emailed you the copy of JadeSails Cruise menu for your reference. Best regards, Cindy

Asked by Anoshka Pande 5 months, 3 weeks ago

Hi there, what about if we want to get picked up from hanoi but want to stay back at ha long- will you be able to store our luggage during the day cruise time?

0 Answers (1) Reply

Answered by Cindy 5 months, 3 weeks ago

Dear Anoshka Pande, If you do not go back to Hanoi you can bring all your luggage with you and leave it on the boat during the day cruise time. Best regards, Cindy

Asked by Shao Wang 6 months ago

If we book this tour, would you be able to pick up a party of 6 from our Airbnb at 19 Phố Gia Ngư, Hoàn Kiếm, Hà Nội?

0 Answers (1) Reply

Answered by Annie 5 months, 4 weeks ago

Dear Shao Wang, Yes, we can surely pick you up at 19 Gia Ngu Street. Best regards, Annie (Ms.)

Asked by Peter Truman 6 months ago

Is there a reduction in price to join direct at Marina? We plan 2 places on Monday 21 April 2025

0 Answers (1) Reply

Answered by Annie 6 months ago

Dear Peter Truman, I am sorry that the shuttle bus is offered free of charge, thus the cost is the same whether you take it or not. Best regards, Annie (Ms.)

Asked by Adhar Narain 6 months, 1 week ago

Hi, I am travelling with my wife who is 20 weeks pregnant. Is she permitted to board the day cruise, the doctor has allowed us already.

0 Answers (1) Reply

Answered by Annie 6 months, 1 week ago

Dear Adhar Narain, Yes, your wife can surely join the trip, please kindly not worry. We will note with the cruise organizer to take more care of her accordingly. Best regards, Annie (Ms.)

Asked by Bunnie 6 months, 2 weeks ago

could we get on boat from Hai phong

0 Answers (1) Reply

Answered by Cindy 6 months, 1 week ago

Dear Bunnie, From Hai Phong, you can take a cab to Tuan Chau to get on boat. Should you have other questions, please feel free to contact us. Best regards, Cindy

Asked by Shannon B 6 months, 2 weeks ago

Will the JadeCruise shuttle pick us up at the Dolce by Wyndham Hanoi Golden Lake?

0 Answers (1) Reply

Answered by Cindy 6 months, 2 weeks ago

Dear Shannon B, JadeSails Cruise shuttle can pick you up at the Dolce by Wyndham Hanoi Golden Lake between 6.40 - 6.50am. Best regards, Cindy

Asked by Mudit Saxena 6 months, 4 weeks ago

Hi, I see only 1 day package. Do you also operate 2days/1night package?

0 Answers (1) Reply

Answered by Cindy 6 months, 4 weeks ago

Dear Mudit Saxena, Please be advised JadeSails is a day cruise only. For a 2 day 1 night cruise, please have a look other options on our website (https://www.halongbaytours.com/itineraries/2-day-1-night.html). Best regards, Cindy

Asked by Aayush Mehta 7 months ago

Hi, we want to book this day cruise for 2nd January 2025. Just wanted to check if pick up would be arranged from Hotel Nostalgia Hanoi and if it would be a Limo service and what would be the pick up time. Thank you :)

0 Answers (1) Reply

Answered by Susan 7 months ago

Dear Aayush Mehta, The shuttle bus can pick you up from Hotel Nostalgia Hanoi between 7:00-7:30am but you should get ready at 7:00am for a smooth ride. This is the limousine bus so no worries. Best regards, Susan

Asked by Stephanie 7 months ago

Can you pick up from an Airbnb at 39C Phố Hai Bà Trưng, Hoàn Kiếm, Hà Nội, Vietnam?

0 Answers (1) Reply

Answered by Cindy 7 months ago

Dear Stephanie, Yes, the bus can pick you up at your Airbnb at 39C Phố Hai Bà Trưng. Best regards, Cindy

Asked by MICHAEL MANCUSO 7 months, 1 week ago

Can the shuttle pick me up and drop me off at the Q Hotel on December 28, 2024 for the cruise?

0 Answers (1) Reply

Answered by Cindy 7 months, 1 week ago

Dear Michael Mancuso, May I know your hotel address is at 87 P. Nguyễn Trường Tộ, Nguyễn Trung Trực right? If so, the bus can pick up and drop off there for the cruise. Best regards, Cindy

Asked by Hung 7 months, 2 weeks ago

Hi there, we are staying in Hanoi old quarter in Peridot Grand Luxury Hotel. I understand that you provide pickup and drop off. What time would pick up be? Around 7:30h?

0 Answers (1) Reply

Answered by Tearis 7 months, 2 weeks ago

Dear Hung, Our shuttle bus will pick you up from Peridot Grand Luxury Hotel around 7:00 a.m. Kind regards, Tearis

Asked by Saengwan 7 months, 2 weeks ago

Hello, We are staying at Vinpreal Ha Long. Do you provide pick up services from the hotel for day trips? Thank you

0 Answers (1) Reply

Answered by Annie 7 months, 2 weeks ago

Dear Saengwan, I am sorry that we do not offer a transfer from Halong. As it is just a short distance, you can take a taxi for the most convenience. Best regards, Annie (Ms.)

Asked by Wendy Baugh 7 months, 3 weeks ago

Is the price the same if we are coming from the cruise port?

0 Answers (1) Reply

Answered by Annie 7 months, 3 weeks ago

Dear Wendy Baugh, Yes, we offer shuttle bus free of charge, thus the cost is the same if you take it or not. Should you have other questions, please do not hesitate to contact me! Best regards, Annie (Ms.)

Asked by Asif Saleh 7 months, 3 weeks ago

Can you pick us up from hotel at Halong bay in the morning for free? The hotel at halong will not incur more than 30 minutes to reach the Halong harbour. We'll check out from Hotel at Halong, so wi have to travel with luggages. Will you allow us with luggages?

0 Answers (1) Reply

Answered by Mary 7 months, 3 weeks ago

Dear Asif Saleh, You can travel with your luggage. However, please note that the shuttle bus does not pick up from Halong city. Please take a taxi to the port if you join the cruise. I appreciate your understanding. Regards, Mary

Asked by Ramyata 7 months, 3 weeks ago

Hi, can you arrange a pick up and drop for Grand Vista in Ba Dinh region? If yes, what time?

0 Answers (1) Reply

Answered by Cindy 7 months, 3 weeks ago

Dear Ramyata, Yes, JadeSails Cruise's bus can pick up and drop off at Grand Vista hotel. The pick up time is between 6.30-7.00am. Best regards, Cindy

Asked by Ed 7 months, 3 weeks ago

Can you pick up from the Westlake Intercontinental Hotel?

0 Answers (1) Reply

Answered by Cindy 7 months, 3 weeks ago

Dear Ed, Yes, JadeSails Cruise's bus can pick you up from Westlake Intercontinental Hotel but with a surcharge of USD 3 per guest per way. Should you have other questions, please let me know. Best regards, Cindy

Asked by William Urbizu 8 months, 1 week ago

My wife, daughter and I are staying at the Pan Pacific Hotel in the Ba Dinh District. Can we be picked up in the morning at the hotel and taken to the cruise in Halong Bay on Sunday, January 5th and returned in the early evening on the same day to the hotel as we have to pick up our luggage and go to the airport for a flight to the USA at 11:45 p.m. ?

0 Answers (1) Reply

Answered by Cindy 8 months, 1 week ago

Dear William, Yes, the JadeSails bus can pick up and drop off at Pan Pacific hotel. Best regards, Cindy

Asked by Ho Wen Chi 9 months ago

Do you have Airport transfer? We will arriving at the airport at 8.30am.

0 Answers (1) Reply

Answered by Cindy 9 months ago

Dear Ho Wen Chi, As per your arrival time, I am afraid that you cannot join the cruise on the same day of your arrival so please stay in Hanoi the night before then join the cruise on the next day. If you need more information, feel free to contact us. Best regards, Cindy

Asked by Zac 9 months, 1 week ago

Hi, we will be staying at Hanoi Old Quarter. Do you do pick ups & return from there? Thanks

0 Answers (1) Reply

Answered by Mary 9 months, 1 week ago

Dear Zac, Yes the bus picks up and drops off at Hanoi Old Quarter Area. If you need more information, feel free to contact us. Regards, Mary

Asked by Ian smith 9 months, 2 weeks ago

We will be staying in Halong bay at Delasea, how much with pick up from here?

0 Answers (1) Reply

Answered by Cindy 9 months, 2 weeks ago

Dear Ian Smith, Our cost for a private car to pick you up from Delasea is USD 22 per way. Or you can ask the hotel staff to help call a taxi instead. Best regards, Cindy

Asked by gunjan nagpal 10 months ago

hi, we are a group of 4. one person is gluten free (wheat sensitive) and one is indian vegetarian. Could you kindly let me know your buffet menu or accommodate my guests' preferences.

1 Answers (1) Reply

Answered by Cindy 10 months ago

Dear Gunjan Nagpal, Please be advised JadeSails Cruise accommodates buffet lunch. I have sent the menu to you for your reference. Best regards, Cindy

Asked by Hema S 10 months, 1 week ago

I’m a vegetarian- no meat, no fish, no egg, Are there good varieties of food available. Does this cruise pass by Dinh huong island and Ga Choi island ?

1 Answers (1) Reply

Answered by Ellie 10 months, 1 week ago

Dear Hema, I would like to advise that Jadesails cruise offers vegetarian onboard and upon your request, we can cater you alternative meals. I sent you the detailed itinerary via email for your reference, If you have any further questions, please do not hesitate to contact us. Ellie

Asked by Sunny Lee 10 months, 3 weeks ago

Hello. How much is the cabin price that I can wash or rest after a jacuzzi or sea swim? Is there a separate fee for kayaking? I have a round trip from Hanoi, so can't I go back to Hanoi the next day after the cruise? If there is an additional fee, how much is it? Please check if I can use a one-way, nine-seater limousine that goes back to Hanoi.

1 Answers (1) Reply

Answered by Bonnie 10 months, 3 weeks ago

Dear Sunny Lee, I am sorry Amethyst and JadeSails do not have cabins. The only day cruise has cabin for day use is Ambassador Day Cruise. Should you need more assistance, feel free to contact us. Best regards, Bonnie (Ms.)

Asked by Hughes Knight 10 months, 4 weeks ago

How many cabins, and how much to charter the whole houseboat from 9-10 Nov 2024 and host birthday party

1 Answers (1) Reply

Answered by Phoebe 10 months, 4 weeks ago

Dear Mr Hughes, I would like to advise you that Jadesails is the day boat so it does not include cabins to use. Should you need more assistance, feel free to contact us. Phoebe

Asked by Ramya Manjunath 11 months, 1 week ago

Hi, Will there be vegetarian food available for lunch? And will you have pickup from Tay Ho area? Thanks Ramya

1 Answers (1) Reply

Answered by Cindy 11 months, 1 week ago

Dear Ramya Manjunath, Yes, vegetarian food is available for lunch on Jade Sails cruise. The bus can pick you up at some hotels from Tay Ho area such as Intercontinental Westlake, Sheraton hotel... with extra charge. Best regards, Cindy

Asked by Vijay G 11 months, 2 weeks ago

Hello, Will you pick us up from Amira Hotel Hanoi & Skybar? Thanks, Vijay

1 Answers (1) Reply

Answered by Bonnie 11 months, 1 week ago

Dear Vijay G, The shuttle bus of JadeSails can pick up and drop off from Amira Hotel Hanoi & Skybar. Should you need further assistance, please feel free to contact us. Best regards, Bonnie

Asked by Chica 11 months, 2 weeks ago

Hi I’m an experienced kayaker and want to spend as much time on the water as possible. How much time is allocated for this activity & is it possible to extend it? Also, is it possible to source a single person sea kayak (sit in) to paddle. I can't tell what kayaks you use as a standard. Thanks

1 Answers (1) Reply

Answered by Phoebe 11 months, 2 weeks ago

Dear Winnie, Regarding your concern, I can assume that you are kayaker lover and wish to spend as long as time to enjoy and explore Halong bay. However, with the duration of day cruise, we cannot extend the time for you to do the activity even you wish to pay extra. Only overnight cruise can make it happened for those with a whole extra days, we can extend the time for you to enjoy it. We also do not provide a journey with only kayaking activity in Halong bay, always have additional activities besides kayak following with cruise's time on and off board. I hope you can understand. Should you have any further questions, please do not hesitate to contact us. Phoebe

Asked by Adan Sandoval 11 months, 2 weeks ago

is pick up at the Peridot Hotel available?

1 Answers (1) Reply

Answered by Mary 11 months, 2 weeks ago

Dear Adan Sandoval, Both Peridot Grand Luxury Boutique Hotel (33 Duong Thanh Street) and Peridot Gallery Classic Boutique Hotel (52 Bat Su Street) are in Hanoi Old Quarter so the bus can surely pick you up there. Regards, Mary

Asked by K M Challinor 11 months, 3 weeks ago

Hello, is the hotel pick up an extra cost? We will be at Hanoi Secret Garden. If so where is the departure point we should get to? Also, for returning, we will be catching the 10pm train to Sapa so I'm wondering what time and where we will arrive back to Hanoi. The information on the web seems to be different and I am wondering in reality what is the return time generally? Thank you. Karen

0 Answers (1) Reply

Answered by Bonnie 11 months, 3 weeks ago

Dear K M Challinor, Thank you very much for contacting us. Shuttle bus can pick-up and drop off at Hanoi Secret Garden (182 Hang Bong Street). It is included in the price of JadeSails. I have emailed you the itinerary in detail for your reference. Best regards, Bonnie (Ms.)

Asked by Luca Palmonari 11 months, 3 weeks ago

My hotel is Classyc Hotel placed in 09 P. Hàng Thùng, Lý Thái Tổ, Hoàn Kiếm, Hà Nội: is this place available for pick up service?

0 Answers (1) Reply

Answered by Bonnie 11 months, 3 weeks ago

Dear Luca Palmonari, Shuttle bus can pick up and drop off at Classyc Hotel located at 09 P. Hàng Thùng. Should you need further information, feel free to contact us. Best regards, Bonnie (Ms.)

Asked by Maru 1 year ago

My accomodation is at 20 P. Tống Duy Tân, Hàng Bông, Hoàn Kiếm, Hà Nội Is this place available for pick up service ?

0 Answers (1) Reply

Answered by Annie 1 year ago

Dear Maru, Yes, the cruise can surely pick you up from this address. Should you need further information, feel free to contact us. Regards, Annie (Ms.)

Asked by Nik 1 year ago

Hi, how many pax are there on each cruise?

0 Answers (1) Reply

Answered by Annie 1 year ago

Dear Nik, Jade Sails Cruise can accommodate a maximum of 99 passengers. The actual number of passengers is different everyday depending on the number of guests booked. Should you have further questions, please do not hesitate to contact me! Best regards, Annie (Ms.)

Asked by Low 1 year ago

Hi, i interest on day tour, but can i skip the Luon Cave boat activity and just stay at cruise?

0 Answers (1) Reply

Answered by Annie 1 year ago

Dear Low, Yes, you can surely skip any activity that you are not keen on and stay on the boat. Should you need further information, please let us know! Best regards, Annie (Ms.)

Asked by Brittney Cooper 1 year, 2 months ago

Is it possible to pick up in Hanoi Old Quarter and drop off in Ninh Binh in the evening?

0 Answers (1) Reply

Answered by Annie 1 year, 2 months ago

Dear Brittney Cooper, We offer a shuttle bus Hanoi - Halong, however, from Halong to Ninh Binh in the evening we have the option for private car only. It is US$ 100/sedan car for 2 persons, please kindly consider it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Asked by Samuel 1 year, 2 months ago

May I know if I'm staying at grand vista, will you guys pick me up at my hotel?

0 Answers (1) Reply

Answered by Bonnie 1 year, 2 months ago

Dear Samuel, Shuttle bus only pick-up and drop-off in Hanoi Old Quarter so if you stay at Grand Vista which is not in this area, you can take a taxi to the cruise office to get picked up. We will send you the address and details upon booking confirmation. Should you need further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

Asked by 구수석 1 year, 3 months ago

We hope to have a yacht tour on the same day on May 3rd (Friday) 2024. We have 4 adults Our accommodation is "Somerset Grand Hanoi Served" located in Hanoi It's Residences" and I'd like to know if you're coming to our hotel for pick-up in the morning. Or if there is a building name that gathers for pickup, I would like to know the exact name and time of the building.

0 Answers (1) Reply

Answered by Annie 1 year, 3 months ago

Dear Sir/Madam, Thank you for your question. For Jade Sails Cruise, the bus can pick you up at your hotel from 7:00 - 7:15 am. Please kindly consider and let us know if you want to book it. Best regards, Annie (Ms.)

Asked by Vivekan 1 year, 3 months ago

Hi there. I am already in Halong Bay. So I do not need Hanoi transfer. What is the price per person without transfer, for 4 adults? For March 27. Thank you!

0 Answers (1) Reply

Answered by Melissa 1 year, 3 months ago

Dear Vivekan,

Thank you for your email. Please note that Jade Sails offer free transfer round trip so I cannot offer any discount in case you take this trip. Can you consider option that have discount for guests not using transfer below:

(1) Ambassador Cruise: https://www.halongbaytours.com/day-cruise/ambassador-day-cruise.html
(2) La Casta Daily: https://www.halongbaytours.com/day-cruise/la-casta-daily-cruise.html

I look forward to hearing from you!

Melissa

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