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Capella Cruise
Departure Port: No. 27, Tuan Chau, Halong, Quang NinhExcellent Based on 33 reviews
Just wanted to send you a quick note thanking you for booking us on the Capella 3 day/2 night tour...
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About Capella Cruise
Debuting in 2020, Capella is an all-suite vessel that creates a brand-new standard of cruising in Halong and Lan Ha Bay. Indochina culture is an unlimited source of inspiration for architects and designers to create such a beautiful vessel. The retro style harmonizes with state-of-art amenities to craft an exclusive experience which exceeds any of your expectations. If you're looking for the ultimate luxury journey at sea, look no further than Capella Cruise.
Being the sonata of beauty and ultimate luxury on Halong Bay, Capella Cruise is a blend of excellent accommodation, fascinating amenities, and a dedicated crew. In a 6-desk luxurious vessel, it features 30 luxurious and airy suites with some of the largest entry-level ones in the bay. All offer an ocean-view bathtub, floor-to-ceiling windows, bonus private terrace with elegant outdoor furniture.
Indochina styled design with elaborately beautiful interior mix together to create a sophisticated ambiance that effortlessly captivates people's hearts. Set privacy and service quality as the highest priorities, Capella features private corners for you to unwind and relax. Spirit of the Sea Lounge, located on the 4th floor with indoor and outdoor space, is the hallmark of the cruise. Here you can find your own corner inside or outside the lounge. It’s the typical place to gather with your friends before or after dinner, where you can slowly sip your favorite cocktails while listening to some classical music. No matter how long you stay, onboard activities are practically limitless. A swimming pool, karaoke room, poker club, fitness center, and indulgent spa are designed to satisfy guests at any age.
6 things that we love most about Capella Cruise
- Aesthetic Indochina architecture
- Elegant retro wooden interior
- Great itinerary with many activities
- Largest entry-level suites
- All cabins with private balcony and ocean-view bathtub
- Professional and attentive crew
Full Itinerary
From 11:450 – 12:00, Capella gives you a warm welcome at Tuan Chau Marina. After the check-in session, you move to the cruise by boat. The very first experience on Capella Cruise is a delightful buffet lunch at the fine dining restaurant - Harmony of the Sea (featuring a separate menu for vegetarians and special diets).
AfternoonIn the afternoon, Capella anchors for outdoor activities on the Ao Ech. Numerous entertaining facilities are available, listed as seasonal swimming pool, jacuzzi, floating ocean pool, inflatable water slide, kayak. Alternatively, you can bask in the warm sunlight on the Ocean Sky sundeck or relax at the mini-golf course. At dusk, you are invited to join Sunset Happy hours at the Spirit of the Sea Lounge and the sundeck area. You will be feasted on freshly prepared canapés with some complimentary exotic drinks while waiting for the dark orange sunset.
EveningAfter a half day full of amazing activities, the Harmony of the Sea Restaurant with the sophisticated chefs waits to indulge you in a delightful fusion feast of seafood and 5-star dishes. After dinner, you can take part in funny onboard activities such as casino games at the Cigar & Poker room; boarding games at the Spirit of the Sea Lounge. For those who seek a local-like experience, night squid fishing is a great option to experience. After getting enough recreational activities onboard, you spend a peaceful night in the delighted cabin of Capella.
Taking Tai-chi exercise at Ocean Sky Sundeck is a great way to start a brand-new day. After enjoying the superb breakfast at the private restaurant, you will take on an excursion to uncover the Dark & Bright Cave on traditional rowing bamboo boats. After getting enough of water-based activities, you come back to Capella Cruise. Within 1 leisure hour, you feel free to sunbathe or join in different recreational activities.
The cabin check-out process starts at 9:30 while Capella sails towards the port. You will enjoy an appetizing buffet brunch at the restaurant after checking out. After the Capella crew say farewell, you will come back to Tuan Chau Marina by boat. The journey finishes at 11:00.
Last updated 09:57 Thursday 13 Oct 2022
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
- Check in on board: 12:10pm
- Check out: 10:30am
- Return Hanoi: 2:30pm
- The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 5-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Christmas + New Year surcharge: Surcharge $75 per person for Gala dinner applies if guests stay on board on 24/12, 25/12 and/or 31/12/2022, 01/01/2023, 02/01/2023
- Lunar New Year Surcharge: Surcharge 30% of booking for stay from 20 Jan to 28 Jan 2023
- Holiday Surcharge: Surcharge 15% of booking for stay from 29 April to 2 May
- Shuttle bus: $35/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- Transfer from Hanoi to Tuan Chau Pier and back (transfer time approximately 3 hours)
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- Tax, tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals on board during cruise program
- International Breakfast Buffet
- Tai Chi Session
- Cooking Class
- Insurance
- Kayaking
Asked by L | Mar. 31, 2023 02:07
Hi We wanted to do three day two night cruise leaving on 21 April - is the Capella cruise operating that date and is there availability? How long is the kayaking activity? Thank you
Answered by Jennie | Mar. 31, 2023 02:08
Dear L, Thank you for your email and question! However, as I have checked, the Capella Cruise is fully booked on 21 April. Instead on 22 April the Harmony Suite is available for a 3 days 2 nights trip. Please advise me if you have a flexible plan and still want to stay on the Capella Cruise and can take the trip 1 day later. If it is inconvenient for you to change the date, may I suggest another option for you as an alternative? Please kindly consider Heritage Binh Chuan Cruise: https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html The Delta suite costs USD 820/ cabin for 2 adults (excluding transfer) For the kayaking activity, the length of time will be around 30 minutes to about 1 hour, depending on your preference. I hope these alternatives work for you. Please advise me how many passengers are in your group so I can arrange accordingly Best regards, Jennie
Asked by Jane | Mar. 11, 2023 11:14
Hello, i get sea sickness. Is the bay very calm? What level is best for sea sickness? Is there a price menu for beverages?
Answered by Cindy | Mar. 11, 2023 11:15
Dear Jane, Thank you for your email! We are so happy to hear from you! Yes, the bay is very calm so please do not worry about sea sickness. You can take the room in the main deck if you are worried about it but for me, it is not much different. I already sent the drink menu to your email. Should you have any questions, please do not hesitate to contact me. Best regards, Cindy
Asked by Mia | Mar. 07, 2023 08:41
Hi There, we are looking to come in around middle of May 2023 is the boat booked out at this time or very quiet? Also, how do we book the shuttle transfers of round trip $35 per person, do we add this to our booking with you? Thankyou.
Answered by Helen | Mar. 07, 2023 08:42
Dear Mia, Thank you for your inquiries Please be advised Capella and other cruises are being booked quite a lot around mid-May as summer is time of vacation for local people. If possible, please avoid the weekend as it will be very crowded. You can book round trip transfers when booking your cruise, no worries. If you have any other questions, feel free to let me know anytime! Best regards Helen
Asked by Rebecca Housam | Mar. 02, 2023 11:14
Hello, do you have any availability for 8&9th April on the Capella Cruise please? We would like to do 2 nights 3 days if possible please? Thank you
Answered by Annie | Mar. 02, 2023 11:18
Dear Ms. Rebecca Housam, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that Capella Cruise will be under renovation from 4-18 April so may I suggest to you other boats? Please kindly consider other following boats: Stellar of the Seas (https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html) - The Junior Suite costs: US$890 for 2 persons and US$35/person for shuttle bus round trip. Heritage Cruise Binh Chuan (https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html) - The Delta Suite cabin costs: US$820 for 2 people and US$35/person for shuttle bus round trip. Orchid Classic cruise (https://www.halongbaytours.com/cruise/orchid-cruise.html) - The Suite Balcony cabin costs: US$750 for 2 people and US$40/person for shuttle bus round trip. Scarlet Pearl Cruise (https://www.halongbaytours.com/cruise/nostalgia-cruise.html) - The Silver Pearl cabin costs: US$680 for 2 people and US$30/person for shuttle bus round trip. Genesis Regal Cruise (https://www.halongbaytours.com/cruise/genesis-luxury-regal-cruise.html) - Cost: US$590/junior suite for 2 persons and US$30/person/bus round trip. May I know the number of passengers in your group? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Rita | Feb. 23, 2023 02:36
Hi Sir, I am interested in Capella Cruise, but wonder if we have 4 audlt and 2 kids (one is 10y and the other is 6y), can we still book the family suite or we should book 2 rooms separately? How the child cost? Thank you!
Answered by Cindy | Feb. 23, 2023 02:38
Dear Rita, Thank you for your email! We are so happy to hear from you! For 4 adults + 2 children you can take a harmony family suite with 1 double bed + 3 single beds but I think 2 separate rooms will be more spacious for you. Can you please let me know your travel dates to bring you our best quote accordingly? Best regards, Cindy
Asked by Michaela Jaskova | Feb. 16, 2023 10:24
Hi, we want to book Capella for one night 14.3. We are 2 adults and 2 kids. Is it ok to book Sky cabin (regular not the family type). The younger kid sleep with us and older on rollaway bed. What is the price? Is the pool heated? Thank you.
Answered by Annie | Feb. 16, 2023 10:25
Dear Michaela Jaskova, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, the pool on Capella Cruise is a heated one. May I know your children's age so that I can send you the cost accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Kimberly Serventi | Feb. 09, 2023 11:39
Hello. What days does the Capella cruise sail for the 3day/2night cruises? Looking to sail on November 17-19,2023. Do any of the cruises leave on a Friday?
Asked by Vanessa | Feb. 09, 2023 11:23
Hi. How much is the transfer from/to Hanói for this Capella cruise for 4 people? I would like to know the price for prívate transfer and also the shared shuttle price. Thanks
Answered by Annie | Feb. 09, 2023 11:25
Dear Ms. Vanessa, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. We offer the transfer for Capella Cruise as followed: Shuttle bus - US$ 35/person/round trip. Private MPV car - US$ 180 for 2 days 1 night trip round trip. Private minivan car: US$ 210 for 2 days 1 night trip round trip (Please book the minivan car if you have many luggage with you). I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Jenny | Feb. 08, 2023 03:04
Hi, can I please ask if the Capella cruise comes with the free 60 minute foot/body massage? Because in the exclusions list it also says no massage. Thank you, Jenny
Answered by Cindy | Feb. 08, 2023 03:05
Dear Jenny, Thank you for your email! We are so happy to hear from you! Please be advised that the free 60 minute massage is our own offer for the treatments at Orient Spa Hanoi, not onboard. And it is not applied for the early bird deal of USD 380/cabin. If you book at a normal rate, we will offer you the massage and send you a voucher along. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
Asked by emma | Feb. 07, 2023 03:58
Hi, my friends have booked the capella 3 day 2 night cruise departing 27th March 2023. If i want to join the same day but for only the 2 day 1 night tour will we be on the same boat/trip?
Asked by Jen Wu | Jan. 12, 2023 11:49
Hi, I would like to book the 2D/1N tour. If we want to go HAN Airport directly on last day can you arrangement? Thanks
Answered by Melissa | Jan. 12, 2023 11:51
Dear Jen, Thank you for your inquiry and we are so happy to hear about your trip plan! Regarding your question: we can arrange one way private car to drop you off at Hanoi airport for 95 USD. If you have any other questions please let me know any time! Melissa
Asked by Moh | Jan. 06, 2023 01:57
Hello there Are there any vaccine and/or RAT test for covid requirements for this cruise ? Thanks Mo
Answered by Halongbaytours Team | Jan. 06, 2023 01:58
Dear Moh, Thank you for reaching out to us! Vietnam is the one in most destinations which is safe for traveling and we don't have to process Covid test anymore before getting on board. Hope the information helps. Should you need further assistance, please feel free to contact us. Best regards, Halongbaytours Team
Asked by lopa | Jan. 05, 2023 10:06
Hi there, we were planning a trip from the 22nd to 24th of January 2023 1) Will everything be open during this CNY period 2) Can we book transfers from Hanoi with you. Thanks
Answered by Cindy | Jan. 05, 2023 10:09
Dear Lopa, Thank you for contacting us and we hope this mail finds you well! During the Lunar New Year, the cruises and hotels are still open but many shops and restaurants will close from 21 to 24 Jan. Capella cruise is available for 22 - 24 Jan but the cruise will add 10% extra charge for the TET. The cost is US$720/oasis suite cabin for 2 persons + $72/surcharge for TET for 2 persons + $35/person/limousine bus round trip from hotel in Hanoi Old Quarter. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
Asked by jasmin | Jan. 02, 2023 10:01
Hello, Could you please let me know if the Sky Family suite is included in the promotion for $199 for 3 days/2nights. We would like to book the 18th-21st of April. Kind regards
Asked by maria | Dec. 29, 2022 04:43
Hi. Do you have 2 nights 3 day cruises for the 3rd week of April 2023. Any town excursions or hire a private one? Do you have pick up at the airport in Hanoi? Thanks.
Answered by Melissa | Dec. 29, 2022 04:44
Dear Maria, Thank you for your inquiry and we are so happy to hear about your trip plan! Regarding your question: we have daily departure cruise and we can help you select the best one based on your preferences. If you have any other questions please let me know any time! Melissa
Asked by My Hoang | Dec. 28, 2022 10:15
Hi, I was wondering if there is a way to book a transfer from Hanoi with you to get to the cruise?
Asked by zoe | Dec. 20, 2022 09:20
hello, im looking to book the capella cruise on the 10/3/23 and would like to know if transfers are included from hanoi? thanks
Asked by Taranpreet Kaur | Dec. 16, 2022 01:51
Are rooms available for 30 december?
Asked by ankit gupta | Dec. 10, 2022 09:21
Hey there, Can we get our own liquor and hookah (sheesha) inside the cruise ? and at what tie is the bus pick up from the old quarters?
Answered by Mina | Dec. 10, 2022 09:22
Dear Ankit Gupta, Thank you for contacting us and we are so happy to hear from you. It is possible if you use liquor and hookah (sheesha) inside the room, but if you use it during mealtime, it will be charged as corkage fee. Pick-up time in Old Quater is from 8:15 am-8:45 am. May I know which day you want to travel and how many guests are traveling so I can check the availability for you? I am looking forward to hearing from you and if you have any questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by Rick F Matarrese | Dec. 02, 2022 02:47
Will the inflatable slide and on-board swimming pool be open in early February. I am not sure what you mean by "seasonal"
Answered by Mina | Dec. 02, 2022 02:48
Dear Rick F Matarrese, Thank you for your email. The inflatable slide and onboard swimming pool will be open every day on Capella cruise so please don't worry about that. We use "seasonal" swimming to define that you can use swimming pool in 4 seasons ( in case of cold weather, you can also use the pool with warm water). If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by Anshu | Nov. 25, 2022 11:22
is capella cruise , sky suite with terrace available on 29th Dec ?
Asked by Fergus Cairns | Nov. 18, 2022 09:16
Dear Capella, You mention that you pick up from Hanoi old quarter. It transfer from Hanoi included and if not, how much do you care. We will be at LeaH Silk Hotel, is this on your route? Fergus
Answered by Mina | Nov. 18, 2022 09:16
Dear Fergus Cairns, Thank you for your email and we are so happy to hear from you. Leah Silk Hotel is located in Old Quater Area, so our bus driver can come directly to your hotel to pick you up. May I know which day you want to travel and how many guests are traveling so I can check the availability for you? If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by ADRIAN T | Nov. 11, 2022 03:01
Hi, I want to book the Sky Family Suite for a 2d/1 night cruise on Dec 22 for 3 adults and child (8yrs old). Can 1 Sky Family Suite accommodate all of us? When I book, 2 rooms are given to me even if the description for the suite says "4 persons". Thanks a lot!
Answered by Mina | Nov. 11, 2022 03:09
Dear Adrian T, Thank you for your email and we are so happy to hear about your trip plan! The Sky Family Suite is able to accommodate 4 adults. So 1 Sky Family Suite Room can accommodate all of you. If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by Donnie Banez | Oct. 25, 2022 10:38
Hi there. I want to book 2 different rooms for total of 4 people. The booking does not seem to allow it. Do I need to do 2 separate bookings, 1 for each room type?
Asked by Joseph Chandler | Oct. 21, 2022 05:13
Hi! We are a group of 5 adults and were wondering if there were any options for us the weekend of January 20th, 2023.
Asked by Reanetta | Oct. 19, 2022 12:07
Hi there! I have children age 3 and 4. Are they allowed on the boat? We’ve been to Cat Ba before and there was cycling in another tour. Does this include cycling? If yes, are the children allowed to ride with us one one bicycle. Else is it only trekking at Cat Ba for the 3d 2n?
Answered by Ellie | Oct. 19, 2022 12:08
Dear Reanetta, Thank you for your email and we are happy to hear from you! I have sent the full program for Capella Cruise to your mail. The bicycle ride is part of the trip. Furthermore, your children are more than welcome on board. If you need further information please let me know! Ellie
Asked by Xavier Muntaner | Oct. 08, 2022 09:39
Good morning, Is the transfer from Hanoi included in the Early Bird deal 180$/person? Thank you in advance
Asked by Kim P | Oct. 07, 2022 08:53
Hello Would it be possible to fit 5 adults into a Sky Family Suite? If so, what would be the approximate cost? Thank you
Answered by Cindy | Oct. 07, 2022 08:54
Dear Kim, Thank you for your email! Please be advised a Sky Family Suite is for max 4 adults only. For 5 adults, please consider the Harmony Family Suite and the cost is US$930 for 5 persons excluding transfer. Can you please let me know your exact travel date to check the availability? Best regards, Cindy
Asked by Leon | Oct. 06, 2022 10:01
Hello! Do you have any luggage requirements for the transfer service to and fro HLB? I will have 2 small sized luggage and 1 big sized luggage. I am worried the van will not be able to fit the luggage. Thanks!
Asked by Sathya Subramanian | Sep. 22, 2022 02:28
Hi, We are a family of 2 adults and 1 child (6 years old) looking to travel on the 2 days 1 night schedule. I have a couple of questions: 1) Will there be opportunities to snorkel in your trip schedule 2) Will we have any vegetarian options on deck Thanks!
Answered by Mary | Sep. 15, 2022 09:32
Dear Mr. Sathya Subramanian, Thank you for contacting us. For your questions, kindly be noticed that most cruise includes kayaking or a sampan boat trip (rowed by a local) only. Snorkeling in Halong Bay is usually organized by a separate tour operator and not added to a cruise trip. For the food requirement, all cruises serve vegetarian food. Kindly inform us in advance so they can prepare proper meals for you. If you need more information, feel free to ask us. Regards, Mary (Ms.)
Asked by Kristine Bustos | Sep. 17, 2022 09:35
Can I get picked up from Hanoi airport for the capella cruise? Only thing is we land at 1030 am
Answered by Melissa | Sep. 17, 2022 09:38
Dear Kristine, Thank you for your inquiry and we are so happy to hear from you! If you arrive at Hanoi Airport at 10:30am it will be too late for same day cruising. Can you consider traveling the next day? I hope this is helpful for you! If you have any other questions please let me know any time! Melissa (Ms.)
Asked by PN | Sep. 16, 2022 10:56
Hi, Do you pick up from "EMERALD WATERS HOTEL & SPA, HANOI ?" Please let me know, Thank you
Asked by Ben | Sep. 13, 2022 05:27
Hi there, I am looking to 3D2N cruise on 12th Sept. Can you arrange to pick up from Ha Noi airport?
Answered by Ellie | Sep. 13, 2022 05:28
Dear Mr. Ben, Thank you for your email and we can arrange private pick up from Hanoi Airport - the cost is 110 USD for one-way transfer Hanoi Airport - Halong Pier for a private car that can sit 2-3 passengers. If you have any other question please let me know! Best regards, Ellie
Asked by Charmaine | Sep. 08, 2022 03:36
Hi we are planning to take the 3D2N cruise on 8 Dec and will be coming from Ninh Binh, does Capella Cruise have shuttle services to pick up from there? And if so, how much will this be.
Answered by Mary | Sep. 08, 2022 03:38
Dear Charmaine, I hope this email finds you well. For your concern, I am sorry that our shuttle bus does not pick up from Ninh Binh, only from Hanoi. However, we can arrange a private car to pick you up from Ninh Binh at the cost of $110/car. I hope this works. Feel free to contact us if you need more information. Best regards, Mary
Asked by Tara Ald | Sep. 08, 2022 03:24
Can 4 adults stay in the Sky Family Suite?
Asked by Yee Chao | Sep. 07, 2022 11:27
Hello, may I ask is there room service if we get hungry in the middle of the night?
Asked by Tetsu Kikuchi | Sep. 05, 2022 01:46
Hello, I am considering Capella Cruise for the 2 night cruise from Monday Oct.10. What does the Visa Approval Letter mean? I am Japanese, so I don't need a visa to enter Vietnam, but my girlfriend is a Chinese national with permanent residency in Japan. I understand that she needs a visa to enter Vietnam, but what does the Visa Approval Letter do for her?
Answered by Melissa | Sep. 05, 2022 01:47
Dear Mr. Tetsu, Thank you for sending us your question. I would like to answer your questions below: - As Japanese you do not need a visa if you stay in Vietnam less than 15 days - If you girlfriend has normal Chinese passport (not epassport) - please apply online for evisa: https://evisa.xuatnhapcanh.gov.vn/web/guest/khai-thi-thuc-dien-tu/cap-thi-thuc-dien-tu Before Covid the visa on arrival system used to be in place and you could apply online for a visa letter ($25/person) and pay stamping fee ($25/person) at the airport. We have helped with the visa letter so you just need to pay $25/person stamping fee at the airport, therefore saving you on the approval letter fee. After Covid the immigration policy changes and we can only apply for the visa letter if guests book their whole trip in Vietnam with us. As you are only booking the Halong Bay trip so we are not eligible to apply for the visa letter for you. Instead the evisa system is in place and you pay $25/person for evisa fee. It's still the same amount you would pay as before. I hope this information is clear and please let me know if you have any questions! Melissa (Ms.)
Asked by Andy (Card) TAN | Aug. 29, 2022 10:04
We wish to enquire: (a) If Capella does 3D2Ns cruise on 20Sep 2022? (b) Does the bus pick up from Hilton Garden Inn Hanoi? Thanks
Answered by Melissa | Aug. 29, 2022 10:05
Dear Mr. Andy, Thank you for your email and question! As the latest update Capella Cruise is fully booked on 20th Sep and they can only receive 3 day 2 night booking for 25-27 Sep. Can you consider another option? I look forward to hearing from you! Melissa
Asked by yuliana | Aug. 11, 2022 09:51
hi, i see there is a room with 1 double with 3 single beds, the room has 1 bathroom or 2 bathrooms ? do you have 3 days and 2 nights option ? is it available on 26th of december. we are 2 adults and 3 kids. thank you
Asked by amy | Aug. 03, 2022 09:44
Does kayaking and squit fishing activity included In tour price?
Answered by Melissa | Aug. 03, 2022 09:45
Dear Ms. Amy, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I confirm that kayaking and squid fishing are included in cruise price already. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Samantha Thomas | Jul. 27, 2022 10:10
Hi could you please let me know an option for a 3 day 2 night cruise in late September. Thank you.
Answered by Melissa | Jul. 27, 2022 10:11
Dear Samantha, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I already sent you the program for Capella Cruise 3 day 2 night via mail. Have you decided your trip date yet? If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Diem Tran | Jul. 23, 2022 08:48
Hi There, I would like to book a 2D1N on 1/2/2022. I saw that you have one room with capacity of 4 pax in one room for ~$820. but when I tried to proceed, it allowed me to enter only 2 pax. how does it work? Do I need to pay extra for 2 people? thank you
Asked by Chermaine Tan | Jul. 19, 2022 11:12
Hi there! I'm interested to book for 3 days 2 nights with Capella. Is this an option by any chance? There is only one option to book at the moment and it's for one night only. Thank you.
Asked by minsoo | Jun. 07, 2022 08:55
Oasis Suite have valcony right? 22.08.11~22.08.12 2Adult Oasis Suite possible??
Asked by Nat | Jun. 06, 2022 11:03
Hi there, does this cruise include any hiking? Thank you!
Answered by Melissa | Jun. 06, 2022 11:06
Dear Nat, Thank you for your email. Capella Cruise does not include hiking in its program. You will go to the Dark & Bright Cave - an underwater cave that you will go through by a kayak or sampan boat. Besides, you can swim or try some water activities from the cruise such as Oasis pool and jacuzzi; floating ocean pool, or an inflatable water slide. I would like to send you the detailed itinerary via email. Should you need further assistance, kindly contact us again. Best regards, Melissa (Ms.)
Asked by Sanjay | Jun. 02, 2022 09:25
Hello Team, What is the difference between Oasis Suite and Harmony Suite? Also, Do we have a pickup and drop facility from Hanoi.
Answered by Katie | Jun. 02, 2022 09:25
Dear Mr. Sanjay, Thank you for your email and we are happy to hear from you! The Oasis and Harmony suite have the same size and set up but they are on different floors hence different prices. We offer round trip shuttle bus service for $35/person. If you need further information please let us know! Best regards, Katie (Ms.)
Asked by Pragyan | May. 27, 2022 09:25
In ur ha li g bay cruise can we go kayaking in ur boats, I’ve seen pics on ur website of people kayaking . Thanks
Answered by Melissa | May. 27, 2022 09:26
Dear Pragyan, Thank you for your inquiry! All our cruise programs include kayaking but some of them charge extra for this service. For Capella Cruise, kayaking is included in the room rate. May I know how many persons will travel and your trips date please so I can advise you better? I look forward to hearing from you! Melissa
Asked by Michelle | May. 19, 2022 05:08
Hello. Does the cruise provide a kid's menu? Is the pool suitable for kids?
Answered by Mary | May. 19, 2022 05:13
Dear Michelle, Thank you for contacting us and we are happy to assist you with your trip to Halong bay. Capella Cruise does provide a menu for kids. Kindly inform us when you make the booking so the cruise can prepare a proper meal for them. The heated Oasis Jacuzzi pool is suitable for kids. There is also a fun waterslide on the boat that your kids will definitely like. If you need further information, do not hesitate to ask. Regards, Mary (Ms.)
33 Customer reviews for Capella Cruise
Excellent
Based on 33 reviews
| Cruise quality |
|
10.0 |
| Food/Drink |
|
9.7 |
| Cabin quality |
|
10.0 |
| Staff quality |
|
9.9 |
| Entertainment |
|
9.7 |
| Outstanding: | 21 |
| Excellent: | 11 |
| Very good: | 1 |
| Mature couples: | 5 |
| Solo travellers: | 2 |
| Family with children: | 6 |
| Groups of friends: | 5 |
| Young couples: | 15 |
Comments are provided by customers who have previously taken this cruise trip
-
Ms. Doreen US 08-03-2023
Outstanding
Just wanted to send you a quick note thanking you for booking us on the Capella 3 day/2 night tour of Halong Bay. Sorry I was not able to do this right away, our cruise was from March 8-10, with the round trip transport from Hanoi.We thought the Capella cruise was wonderful! Their staff, top to bottom, is just top-notch--very friendly and so knowledgeable. Their excursions are thoughtfully planned out, leaving the boat earlier in the morning than some, but then arriving at the destination ahead of the crowds so there is a little bit of time to enjoy the village or the cave without the distraction of too many other visitors. Their cruise manager, Tom, and our tour guide to the village of Viet Hue on Cat Ba Island, Gia, were just wonderful. Not only were they very helpful, but they told us so much about what we were seeing, and also informative about the local economy, tourism, history, etc. And Tom "Cruise" is also very funny! The room accommodations were superb, very spacious and comfortable, the boat is fairly new. The food was excellent, with many Vietnamese specialties like lotus stem salad, all very well prepared and displayed.We highly recommend this cruise ship to anyone wanting to enjoy Haong Bay. I also recommend doing the three day, two night option because going to the traditional village on Cat Ba Island was one of the best excursions we have had in Vietnam.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Tammy Nguyen Australia 07-07-2022
Excellent
Chung toi da co mot ki nghi rat thu vi. Tau moi va hien dai. Bon tre nha toi rat thich be suc va cau truot nuoc. San golf mini kha thu vi. Do an ngon nhung nen co nhieu mon hon cho tre con. Noi chung chuyen di rat dang tien. Thank you!
Cruise quality 10 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 10 -
Michael US 04-07-2022
Excellent
New ship. Hospitable crew. The trip to Dark and Bright Cave was nice but it would be best if we could kayak. Bamboo boat was nice but a bit boring.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Tobias UK 25-06-2022
Excellent
My friends and I booked Sky family suite which is very spacious and well furnished. The balcony overlooking the bay is excellent. We have a small party together. The tour is very relaxing but has no shortage of activities. Highly recommended.
Cruise quality 10 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 10 -
Gerrit US 23-06-2022
Outstanding
Nothing to complain about Capella. The ship is new and modern. Every corner is clean. We recommend everyone to book 2 nights. Our 1-night trip is fast.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Hellen Maxwell Australia 16-06-2022
Very good
More kayaking activity on the second day, please. Other things are great.
Cruise quality 10 Food/Drink 8 Cabin quality 9 Staff quality 10 Entertainment 7
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