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Signature Cruise
Departure Port: Halong International Cruise PortExcellent Based on 277 reviews
My friends and I booked 2 nights. It was a great time. The service was exceptional. The Senior Sui...
About Signature Cruise
For its size, Signature Cruise has a surprising small number of cabins thus boasts the among the largest cabin sizes among all cruises in Halong Bay. Each cabin is decorated with luxurious interior, and equipped with modern amenities such as working desk, safety box, private jacuzzi and flat screen TV.
There are 4 kinds of cabins on Signature Cruise: Junior Suite, Senior Suite, Elite Family Suites and Exclusive Family Suite.
Signature are rated 5 stars not only based on its cabin's size and quality, but also its public space and onboard services. It is not overstated to claim that Signature Cruise looks like a floating palace, with inner interior and design theme exactly the same to a royal construction under elegant white color.
At present, Signature Cruise offers both fixed itineraries and customized tour that match the requirement of its customers, but with limited duration of 2 days or 3 days. Various attractions are on the program of the cruise, like Titop Island, Surprise Cave, Cua Van Floating Village where passengers can participate in wide range of joyful activities such as squid fishing, swimming, kayaking and snorkeling.
4 things that we love most about Signature Cruise
- Largest cabin size among all cruises in Bai Tu Long Bay
- Private Jacuzzi in all cabins
- Family cabin can accommodate up to 4 persons
- 2 day and 3 day programs available
Full Itinerary
Our shuttle bus will pick you up from your hotel and take you to Halong International Cruise Port on a 3 hour ride (not included in cabin cost), then you will be transferred into small tender boat to Signature Cruise. When you get on board, welcome drinks are served while our crew member complete the safety procedure and check you into your cabin.
Afternoon:Back to the boat to wait for the sun setting while Happy Hour buy 2 drinks get 1 free is ready at the bar. For those who love Vietnamese food and desire to learn how to make some simple dishes, a Vietnamese cooking class is available right before the dinner.
Set menu dinner with a wide range of Vietnamese and international food will be served at 19:30. Time after the meal is free for you, when you might relax on the top deck with drink from our outdoor bar, try a massage at our spa or participate in the squid fishing.
Wake up early to hunt the dawn on the bay while trying Taichi session on the sundeck. A light breakfast is served in the restaurant at 7:15am before you visit Thien Canh Son Cave.
Back to the vessel and prepare for check-out from 9:30 am. Enjoy a brunch while the cruise goes back to the harbor. Disembark at Halong International Cruise Port at around 10:45 am.
Last updated 15:06 Wednesday 28 Dec 2022
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- Welcome Drink
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Meals as in program
- Insurance and Service Charges.
- Transfer round trip Hanoi - Halong - Hanoi (Shuttle bus and private transfer available)
- Airfares, Car Transfers and Hotels
- Beauty Spa Services and Massage
- Beverages
- Tips and Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year and Christmas
- Check in: 12:15pm
- Check out: 11:00am
- Arrival in Hanoi: 16:30pm
- Free of charge for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults (No extra Mattress)
- The Child Rate for children from 5 to below 12 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults: 75% Adult rate (No extra Mattress)
- Two children below 12 years sharing private cabin get 25% discount from adult cabin rate.
- Peak season surcharge: Surcharge of $45 per person applies if guests stay overnight on December 24th and/or December 31st, and/or Lunar New Year 2024 (9, 10, 11, 12/2/2024)
- Shuttle bus: $30/adult and $20/child under 12 round trip. Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
Asked by h | Sep. 23, 2023 09:23
Hello, I have some queries about pricing, itinerary, and available dates. May I know if there is a WhatsApp number I may contact? Thank you.
Asked by Shan S | Sep. 12, 2023 09:06
Hi, If I am arriving at Hanoi at 9am, can I still catch the shuttle for the cruise on the same day?
Answered by Sunny | Sep. 12, 2023 09:07
Dear Shan S, Thank you for your question! I am so sorry as it is impossible for you to join the shuttle bus on the same day thus, please consider taking a private car transfer to join the cruise/ or spending the 1st day at hotel in Hanoi and start your cruise trip in the next morning. Thank you! Kind regards, Sunny (Ms)
Asked by Beatriz Gutierrez | Sep. 12, 2023 08:59
Hi, we will love to take this cruise for 2 days and 1 night. My question is the following: we have tickets from Halong to HCMC at 2:30pm. Do you know how much will cost a seaplane to Hanoi? So, we can get on time on our flight. Thanks! Betty
Answered by Cindy | Sep. 12, 2023 09:00
Dear Beatriz Gutierrez, Thank you for your question! Please be advised that the boat will return back to pier at about 11.30am thus you must take a seaplane at 12.30pm if you want to catch your flight at 2.30pm. However, the price is quite costly, US$385 per person. I hope my info would be helpful. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by Ramesan Kotheri | Sep. 09, 2023 09:11
Hi, I am planning to visit with my wife and daughter aged 13 yrs. Can we share a single cabin without any extra bed (for 2-day Halong Bay tour in Signature cruise)? If so how much will the transfer from Hanoi Old Quarter cost?
Answered by Sunny | Sep. 09, 2023 09:12
Dear Mr. Ramesan Kotheri, Thank you so much for your contacting us and due to the cruise policy, your children will need to pay as an adult cost and need to stay at an extra bed - not sharing the same beds with parents. The discount for children only applies for kid under 11 years old. Thank you! Our cost for shuttle bus transfer is US$ 30 per person for a round trip transfer. Thank you! Please let me know if you wish to book or if you have any further questions. It's my pleasure to help! Kind regards, Sunny (Ms)
Asked by Kathleen Chaudhari | Sep. 09, 2023 08:59
We are 2 families (4 adults and 5 children) planning to stay in Halong Bay for 2 days, 1 night. Would it be possible to book 3 junior suites with this many people? The children ages are 5, 7, 8, 9, and 11.
Answered by Sunny | Sep. 09, 2023 09:01
Dear Ms. Kathleen, Thank you for your question! I can arrange 03 Junior suite cabins cost US$ 360 * 2 cabins for 4 adults + US$ 270 for 2 kids aged 9 and 11. Other kids aged 5, 7 and 8, if they stay at an extra bed, the cost is US$ 135 per kid. In case they stay at the same bed with parents or other kids, the cost is US$ 90 per kid. And private minivan transfer cost US $ 160 for round trip transfer with pick up and drop off right at your hotel in Hanoi. Thus, please consider and return to me with your recommendation. Thank you so much! Kind regards, Sunny (Ms)
Asked by SK | Sep. 05, 2023 08:21
hi - Can I get a pick up from Tam Coc and drop at Haiphong airport after a 2D1N cruise?
Answered by Lily | Sep. 05, 2023 08:22
Dear SK, Thank you for your question! Yes, we can surely arrange transfer Tam Coc (Ninh Binh) - Halong - Hai Phong Airport for you as follows: (1) Limousine bus Ninh Binh - Halong: USD 22/ person. (2) Private car Halong - Hai Phong Airport: 40 USD/ car for 2 persons. Please let me know if you want to book this! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Rachel | Jul. 25, 2023 08:27
I tried to book senior suite yesterday for signature cruise. On the payment confirmation page it navigates to Blue Dragon Tours screen. Is it authenticated and genuine?
Answered by Halong Bay Tours | Jul. 25, 2023 08:30
Dear Rachel, Thank you for your question and Blue Dragon Tours is our mother company and please kindly follow this link for your reference about us: https://www.halongbaytours.com/page/about-us.html .Thank you! Kind regards, Halong Bay Tours Team
Asked by JULIA | Jul. 25, 2023 08:23
Hello! May I ask you of what I should do with my suitcase when I get on board? Is it possible to bring my luggage? Is there any limit of weight? Thanks, best regards.
Asked by julia | Jul. 22, 2023 08:32
Hi there. Nice to get to know you. I am interested in your cruise but I have got several questions. (1) As a female traveler alone, is it safe to stay alone in a room with a balcony? (2) Also, I will bring my personal computer so I am searching for rooms which have safety boxes covering Macbook Air Pro. The in-room-safety box is big enough for keeping it? (3) Oh, and one more thing. Every room has a bath tub & work desk or not? Thanks, best regards.
Answered by Cindy | Jul. 22, 2023 08:32
Dear Julia, Thank you for your questions! I am glad to assist you in arranging a Halong bay trip for you! As per your questions, I would like to answer you as follows: (1) Yes, it is still safe for a female stay alone in a room with balcony on board as no one can come into your room through the balcony; (2) There is safety box in room, but it cannot cover MacBook Air Pro. You should ask the reception help to keep it; (3) Yes, all the cabins have a bathtub and work desk. Kindly let me know more details for our further assistance. Best regards, Cindy (Ms.)
Asked by Meenu | Jul. 22, 2023 08:28
Hello Signature Cruise - we are considering the 2n/3D cruise on December 12th and have a few questions - We are a family of 4 - 3 adults and 1 child (aged 11). (1) What room would you recommend, we would prefer a balcony? (2) Does the cruise include Bai Tu Long Bay? (3) Could you also let us know how old your boat is and how many people does it accommodate?
Answered by Sunny | Jul. 22, 2023 08:30
Dear Meenu, Thank you for your inquiries and it's nice to hear from you. (1) Please be advised that our family suite cabin is not available for your trip dates thus you will need 2 cabins. If you prefer to have balcony cabins, please consider the Senior suite cabin. (2) Our Signature cruise will be cruising on Bai Tu Long Bay. (3) This boat operated in 2013 with a maximum of 22 passengers on board. Thanks for your kind notice and understanding! Kind regards, Sunny (Ms)
Asked by Rachel | Jul. 19, 2023 08:40
Hi, I would like to book signature cruise for my family. is it ok to book 2D1N trip with kids 2 to 3 yrs of age?
Asked by Cindy | Jul. 19, 2023 08:37
HI, We are a family of 4px interested to visit 2 days 1 night on 7th Oct 23. We will stay in the Hanoi Old Quarter area. Is there available connecting cabin with a balcony? Does it include shuttle bus service? Thank you.
Answered by Jolie | Jul. 19, 2023 08:38
Dear Ms. Cindy, Thank you for your questions! Regarding your preference on Signature cruise, I can arrange an Elite Family Suite for your family of 4 persons and it is still available at the moment. Kindly note Signature cruise does not include shuttle bus in the price. Its rate is US$30/person for a round trip Hanoi - Halong - Hanoi. Should you have other questions, please feel free to let me know. Best regards, Jolie (Ms.)
Asked by felysia | Jul. 12, 2023 02:44
Hello Signature Cruise, do you have any honeymoon packages? I'm really glad if you could send me the details of honeymoon package. thank you
Answered by Sunny | Jul. 12, 2023 02:45
Dear Ms. Felysia, Thank you so much for your contacting us and we can surely arrange a cabin with honeymoon set up thus please let me know your travel date and if you wish to spend 2days 1night or 3dayd 2nights on board? I look forward to hear from you, Kind regards, Sunny (Ms)
Asked by Melvin | Jul. 12, 2023 02:08
Hi Sir, just to check with you: (1) Shuttle bus pickup location to Halong Bay; (2) Time of pickup
Answered by Jolie | Jul. 12, 2023 02:09
Dear Melvin, Thank you so much for contacting us! The shuttle bus of Signature Cruise costs US$ 30/person/round trip. The pickup time is between 8:00 - 8:30 AM at your hotel in Hanoi Old Quarter area. If you have any further question, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Paul | Jul. 12, 2023 01:58
Hi we are looking to come in Sep 2023 and we are a family of 5, with 3 children under 10, it says in your Elite Family Suite there is a pull out bed. With this arrangement will it take 5 people? Look forward to your reply Thanks Paul
Answered by Cindy | Jul. 12, 2023 01:59
Dear Paul, Thank you for contacting us! Regarding your sharing, it is possible that your family can share an Elite Family Suite cabin on Signature as the boat can put an extra bed in the cabin. Please advise me your exact travel date as well as how many days you would like to do the cruise for me to check and bring you proper quotation. Look forward to hearing from you soon. Best regards, Cindy (Ms.)
Asked by Serene Wong | Jul. 08, 2023 10:18
Dear Sir, We are 3 adults and 2 children (age 2.5yr & 1yr). We are considering to take 2 senior suites or the elite family suites. can you advise? Does the elite family suite have 2 bathrooms? Does the cruise go to Ti Top Island? Thank you.
Answered by Sunny | Jul. 08, 2023 10:19
Dear Serene Wong, Thank you so much for contacting us and may I know about your trip date thus I could check availability and return to you with more details. Thank you! By the way, I am so sorry as this cruise does not visit TiTop Island. Thank you! Kind regards, Sunny (Ms)
Asked by Luke | Jul. 08, 2023 10:17
When booking a private van to Halong bay; would it be possible for the van to drop us off at Haiphong airport upon our return?
Asked by Christine McCurdy | Jul. 07, 2023 11:05
Hi, just wondering if the Kayaking excursion includes a guide? Many Thanks Christine
Asked by David | Jul. 07, 2023 11:03
Hello, could you please confirm at what time we can expect to be at the Hon Gai Pier (off the boat - ready to take a car), as we need to organize our transfer back to the Hanoi Airport. Thank you very much.
Asked by Shirley | Jul. 04, 2023 01:56
Hi, I'm thinking of booking 3d2n on 14 Dec. May I know if you cover Bai Tu Long Bay and Halong bay or just Bai Tu Long Bay? Is the tai chi class and kayaking inclusive?
Answered by Cindy | Jul. 04, 2023 01:57
Dear Shirley, thank you for contacting us! Please be advised that Signature cruise covers Bai Tu Long Bay only. Regarding your 2nd question, Tai chi and kayaking are included. Thank you and should you be ready to book, please let me know for our next assistance. Best regards, Cindy (Ms.)
Asked by Hang Ngo | Jul. 04, 2023 01:53
Hi, I have a family of 4: 2 adults and 2 kids (5 and 3 years). I would like to book the balcony room. We will need a rollaway bed. Will that cost extra? We are planning to go at the end of December. I am worried that we will get wet kayaking since it will be cold. Will we have other choices like using row boats? Thank you, Hang Ngo
Answered by Cindy | Jul. 04, 2023 01:53
Dear Ms. Hang Ngo, Thank you so much for your question and the extra charge will be added for an extra bed. Please be kindly note that the kayaking option for Signature cruise is not included. Thus, the extra charge at US$ 10 per person will be added. In case you prefer to use a bamboo boat, it is free of charge. Thanks for your kind notice and understanding! Kind regards, Cindy (Ms)
Asked by Julie Beauchamp | Jul. 04, 2023 01:50
Hi, is the breakfast included on day 2 morning on a one-night cruise? Thank you, Julie
Asked by Lorraine | Jun. 30, 2023 10:28
I just went over the itinerary and its not very detailed as the other cruise line. I would like to know if we get to stop by known islands and go swimming.
Answered by Cindy | Jun. 30, 2023 10:28
Dear Lorraine, Thank you for your contacting us! Please be advised that the Signature cruise goes to Bai Tu Long bay which is very quiet while many other cruises go to Halong bay. And for the route in Bai Tu Long bay, the boat can just visit Vung Vieng floating village and Thien Canh Son cave. There is no swimming or Titop island visiting. If you like to stop at the island for swimming, please consider other cruise like Paradise, Indochina Sails. Kindly share with me more details about your inquiry thus I can help you for further assistance. Best regards, Cindy (Ms.)
Asked by Laura Watkin | Jun. 30, 2023 10:24
Hi there, three of us are hoping to book 2 rooms for August 5th for 1 night, apart from the transfer are there any other hidden/extra costs? For example is kayaking, tai chi and the cooking class included in the price? Thanks Laura
Answered by Cindy | Jun. 30, 2023 10:25
Dear Laura Watkin, Thank you for contacting us and I am very glad to assist you with your trip. Please be advised that tai chi and cooking class are included. Transfer, kayaking, drinks, massage are not included in the price. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
Asked by Marian | Jun. 30, 2023 10:22
I plan a trip with your cruise. (1) Do you provide transfers from Hotels in the old quarter In Hanoi when I book your cruise by Agoda or another web page ?; (2) Do you serve some drinks (water) for dinner and lunch (without fee) ?
Answered by Jolie | Jun. 30, 2023 10:23
Dear Marian, Thank you for your inquiries and I am very glad to assist you with your trip. (1) Please note that we are a travel agent as well, not the cruise organizer. If you book the cruise through Agoda, please kindly contact them to arrange the transfer for you. (2) Also, the cruise does offer mineral water, you can order and pay for it when you check out. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Lalit Kumar Singh | Jun. 06, 2023 08:34
I don't eat non veg food so just wanted to know if vegetarian option available on the cruise ?
Answered by Jolie | Jun. 06, 2023 08:35
Dear Mr. Lalit Kumar Singh, Thank you for your question. My name is Jolie from Halong Bay Tours department, and I am very glad to assist you with your trip. Yes, the cruise can surely prepare vegetarian meals for you thus please no worry about it. Should you need any further information, please feel free to let us know! Best regards, Jolie (Ms.)
Asked by sooshuen | Jun. 06, 2023 08:31
we have 5 adult, is it possible we book 1 elite family suite and add one extra bed on that? if we book 2 rooms, is there a connecting for us?
Answered by Sunny | Jun. 06, 2023 08:32
Dear Sooshuen, Thank you for your inquiry. I am very glad to assist you with your trip. As far as I know you are interested in our Signature cruise and if you are a group of 5 persons, you will need an extra bed for the last person to join Elite Family cabin. This kind of cabin consists of 02 double beds. If you book 2 normal cabins, I am so sorry as there are no connecting cabins available on Signature cruise OR Signature Royal cruise. Thus, we could only arrange 02 next door cabins for you for this case. I hope you understand this situation. Should you need further assistance, please do not hesitate to let me know. I am more than glad to help! I look forward to hearing from you, Kind regards, Sunny (Ms)
Asked by John Bromwich | Mar. 28, 2023 01:40
Can you tell the difference between the Signature and the Signature Royal please.
Answered by Melissa | Mar. 28, 2023 01:41
Dear John, Thank you for your email! Signature Royal Cruise is a 16 cabin boat and newer than Signature Cruise. However both cruises share similar itinerary and quality. Should you need any further assistance please do not hesitate to contact me! Melissa
Asked by Iniyaa Cheran | Oct. 28, 2022 10:42
Hi, the description of the cruise says that there are private jacuzzis. Can you please confirm this? And are there jacuzzis in every cabin? Thanks.
Asked by Mary Russell | Sep. 17, 2021 04:25
Do you offer drinks packages on your cruises and if so, how much are they? Thank you.
Answered by Jolie | Sep. 17, 2021 05:08
Dear Ms. Mary Russell, Thank you for your question. I am sorry that we do not offer a drink package with the cruise. You can order and pay for it directly on the cruise. I have sent the menu to your email, please help me to check it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Teresa Cardoso | Jun. 30, 2021 10:18
Hello, How much it will cost a round trip transfers, from Hanoi - Old Quarter for December 2021? Thank you in advance Teresa
Answered by Jolie | Jun. 30, 2021 10:28
Dear Ms. Teresa Cardoso, Thank you for your question and the cost for shuttle bus transfer round trip is US$ 30 per person with pick up and drop off within Hanoi Old Quarter area. However please be noted that, as the bus belongs to the cruise company thus it should be booked together with the cruise. Thanks for your kind notice and understanding. Should you need further assistance, please do not hesitate to contact us. I am more than glad to help! Kind regards, Jolie (Ms.)
Asked by Huy Tran | Jun. 08, 2021 09:54
If I book 1 room 1 adult, am I sharing the room with a stranger?
Answered by Alice | Jun. 08, 2021 09:59
Dear Mr. Huy Tran, Thank you for your question. Please be advised that if you book a single room, the cost is based on 1 adult, thus you will have your own room and do not have to share with anyone, no worries. If you have other concerns, please let us know. Thank you. Regards, Alice (Ms.)
Asked by Pookie Banerjee | Jan. 22, 2021 03:57
Hi, what do you mean by Free Visa Approval Letter? Does this mean, you guys will take care of Visa as well. I am from India. Thanks
Answered by Ms Cindy | Jan. 22, 2021 03:59
Dear Pookie Banerjee, Thank you for your email! I am Cindy and I am very happy to assist you with your trip plan! Please be advised that we offer Free visa approved letter for guests to take a visa on arrival by air plane. Using our visa letter you do not have to apply for visa in your country and you can just pay US$25 per person at the airport to get the visa. However, since our borders are closing, we can not prepare the letter for you until our country opens again. Please keep in touch and contact us again when everything returns to normal after this pandemic's over. Best regards, Cindy (Ms.)
Asked by Ling | Dec. 15, 2020 03:32
Hi, can i check what time will the boat return to Hon Gai harbour?
Asked by Thoufiq | Jul. 23, 2018 05:01
Hi. Will there be pick up from Noi Bai International Airport to the cruise?
Answered by Hana | Jul. 23, 2018 05:01
Dear Mr. Thoufiq, Thank you for contacting us with your request. I am sorry that the shuttle bus only picks up in Hanoi Old Quarter. If you want to travel direct from the airport to the pier, you can book private transfer service instead. Can you please share with me your trip date so we can check availability? We wish you a nice day! Hana (Ms.)
Answered by Thoufiq | Jul. 24, 2018 02:30
Our date will be on 14th September. We planning to book a 2 days 1 night trip for the cruise.
Answered by Hana | Jul. 24, 2018 02:50
Thank you for getting back to me! At the moment we still have junior suite cabin available on your trip date and the cost is $280 excluding transfer. If you are arriving by air, I suggest you to take flight that arrives in Hanoi no later than 7:30am so as to be on time for the cruise. We can arrange a private transfer direct from the airport to the pier and the cost is $120/car. If you have other questions please let me know!
Asked by INES SIERES | Nov. 29, 2017 11:12
What’s the difference between Signature and Signature Royal? Thank you:)
Answered by Cindy | Nov. 29, 2017 11:13
Dear Ines Sieres, Thank you for your email! Please be advised that Signature Royal cabins are bigger and newer than Signature cruise. That's why Signature Royal's price is a bit higher. The two cruises follow the exact same itinerary. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by Guido | Aug. 17, 2017 10:08
Hi, we are considering to book for 1 night/2 days (Saturday/Sunday). On Sunday we will have our flight back at 20:30 from Hanoi Int. airport. Is there enough time to be able to reach airport on second day? thanks
Answered by Lisa | Aug. 17, 2017 10:09
Dear Mr. Guido, Thank you very much for your question. You will surely have enough time to transfer to the airport as you reach Hanoi around 4:30pm and it takes about 30-40 minutes to get to the airport only. Best regards, Lisa (Ms.)
Answered by guido | Aug. 17, 2017 10:14
last question: one of us is allergic to fish and seafood. Is possible to have some alternative food that is not fish or seafood? thanks
Asked by Lacey | Jul. 28, 2017 10:46
Hi there, Just wondering is the Kayak ban still in place? or is kayaking now allowed on the bay again?
Asked by Newman Wong | Apr. 10, 2017 11:47
Hi, I would like to know if you have spa & massage service on board the cruise. What is the rate for the massage? Thanks Regards, Newman
Asked by Wookyung Joo | Mar. 17, 2017 11:30
Hello there! I'm planning to travel the Hanoi at the Vietnam and during the traveling, Im planning to visit the Halong bay and i wanna enjoy your cruise package. But we are currently 5 people to travel, and i've seen that the biggest room is maximum 4 adults + 1 child. Is there any bigger room at your cruise or can I use the room "Elite Family Suite"? Please answer my question and give me feedback. thanks!
Answered by Cindy | Mar. 17, 2017 11:31
Dear Wookyung Joo, Thank you for your question! For Signature Cruise, it is possible for 5 adults to take a Family Suite cabin + 1 extra bed. Either this or you can take 2 junior suites side by side with an extra bed which will be more cost saving for you. Best regards,
Asked by Franklin Percy | Feb. 16, 2017 02:20
Looking of going on this cruise in March. Does the price include complimentary bottled water?
Asked by Daniel Pettersson | Oct. 02, 2016 06:57
Hello there Signature me and two of my friends are going to vietnamn in november and are considering to take a cruise with you, just have a couple of question : Were do you book the shuttlebus or private car? and i can see that the shuttlebus costs 30 dollars per person hanoi-halong-hanoi, but whats does the private car cost the same route ? And as i said, we are looking to go on a cruise in late of november, should we book as soon as possible or is that something we can wait with for some time ? /// D
Answered by Cindy | Oct. 02, 2016 11:24
Dear Mr. Daniel, Thank you very much for contacting us! For your information, private car costs $110/car if you take 2 day trip or $130/car if you take 3 day trip. As November is our peak season and over half of the date are fully booked already, I strongly recommend you to consider booking in advance. Otherwise the cruise may get fully booked quickly. Have a great day!
Asked by Wonju Sung | Sep. 27, 2016 01:56
Hi, I am planning to book 2 cabins or Elite Family room for 1 night 2 days cruise. But, I wonder Elite Family room has 2 double beds that is 2 rooms(connecting 2 rooms) or only 1 room.
Asked by Aman Bhalla | Sep. 13, 2016 03:42
Hi, I am planning to book 2 cabins for 30th dec for 1 night 2 days cruise, we would be travelling with one infant, and we are a vegetarian family we just would like to know 2 things. 1) Would there be vegetarian food available? (what cuisine?) 2) How much will a round transfer cost us in a private car?
Answered by Cindy | Sep. 14, 2016 12:45
Dear Aman Bhalla, Thank you for contacting us! I am glad to assist you in arranging a trip to Halong bay in December with Signature cruise. Regarding your question, please no worries that the boat can arrange vegetarian food for you. If you are strict vegetarians (do not eat even seafood, egg, milk) the boat will prepare some dishes with vegetable, mushroom... for you. For the transfer cost, it is US$120 for round trip private 7 seat car for your family. I hope my info would help and kind advise me your room type preference (Junior or Senior) once you are ready to book. At this time being, both Junior and Senior are available on your trip date. Best regards,
Asked by Tankeshwar Acharya | Aug. 27, 2016 06:41
Hello I am travelling to Hanoi for a conference trip in Sept. I will have free time on 26th of Sept and i am planning to visit Halong Bay. Is there package for single traveler?
Answered by Cindy | Sep. 04, 2016 05:54
Dear Tankeshwar, Thank you for contacting us! As you are solo travel, you can take a single cabin on boat and surely we can organize a trip for you. If yes, the cost is US$236/Junior single cabin and US$30/person for round trip shuttle bus. I hope my info would help and look forward to hearing your advice for our next arrangement. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by SANDY | Aug. 16, 2016 12:09
Hi, I am planning to book with signature cruise in October and the charge quoted at USD320 for two. Could you please advise is this inclusive of the free shuttle service from the hotel I am staying? Another question, your itinerary for Day 2, what is the departure time from the cruise or shall I say what time are we arriving the pier?
Asked by Peter | Aug. 04, 2016 03:54
Hello, My wife and I are thinking of taking your 2 day 1 night cruise around the 11th of October. We saw photos of the bay from a lookout on the land. Is there a chance to see the bay from there or is there no time after the transfer shuttle arrives or before it leaves the next day?
Asked by Danielle Ramsay | Aug. 02, 2016 04:39
Hello, We are a family of four (2 adults, 6yr old & 4 yr old) travelling in September. Which room would you recommend? Also my 6yr old has a peanut allergy and cannot eat peanuts or anything cooked in peanut oil. Would you be able to cater for her? Many thanks, Danielle
Answered by Sunny | Aug. 03, 2016 10:08
Dear Danielle, Your family can take either the exclusive or the elite family suite, both will be spacious enough to accommodate your family! About your requirement for food, please no worries as we can offer your daughter with peanut-free menu. Actually peanut oil is not popular in Vietnam. If you have any question please let me know!
Asked by chew | Jul. 25, 2016 02:03
Hi. We are 2 families, each family with 2 adult and 2 children (aged 6-11). Are we able to fit in two Junior or Senior Suites? How much would it cost for a 3D 2N cruise travelling on 27 Nov?
Answered by Sunny | Jul. 25, 2016 10:23
Dear Chew, As you are 2 families with 2 children/ each thus I am afraid that 4 of you can not stay within 01 cabin even for Junior or Senior suite cabin thus you may need to go with 03 cabins for 2 families ( 2 kids - stay at a twin cabin) another 2 kids will share the same beds with parents to save cost. Your cabin cost will charge as 75% based on parents' cabin. An alternative is to take 2 family suites - which will be easier for you to attend to your children. If you have any questions please let me know!
Asked by leonie smith-gee | Jul. 23, 2016 01:22
Is there balcony rooms and is smoking allowed
Answered by Sunny | Jul. 27, 2016 12:24
Dear Leonie, Thank you for contacting us! Signature Cruise's senior suite and family suite are both equipped with private balcony. All cabins are non-smoking but you can smoke while at your balcony or on sundeck (not inside the cabin). I hope that helps!
Asked by Manoela Zambroni | Jul. 21, 2016 07:08
Hello, i would like to know how much is charged for the transfer from Hanoi to the departure point for the adventure! And can we pay in dollar, with credit card or only vietnan cash? Thanks!
Answered by Cindy | Jul. 22, 2016 10:47
Dear Manoela, Many thanks for writing to us. The cost for transfer by shuttle bus is $15/person/way or $30/person/round trip. The bus can only pick up and drop off from hotels inside Hanoi Old Quarter. You can pay a deposit by credit card and the rest can be in whichever currency you prefer (USD or VND). Best regards,
Asked by Jari | Jul. 16, 2016 05:07
We plan to have a 3 days Cruise 9-11.4.2017. We plan to take a flight from Hanoi at 17:55 after the Cruise (11.4) . Would that work?
Answered by Cindy | Jul. 17, 2016 01:15
Dear Jari, Thank you very much for contacting us. If you decide to take the flight at 17:55, you may need to take a private transfer straight back to the airport instead of taking the shuttle bus as the bus gets back to Hanoi around 5:00pm and it is late for your flight. Best regards,
Asked by LINA | Jul. 14, 2016 01:35
we are 4 people, planning book 2 room for 29 JULY. How muh is the charge for hanoi round trip shuttle bus?
Answered by Sunny | Jul. 14, 2016 09:41
Dear Lina, Thank you for your contacting us and our shuttle bus cost for Signature cruise is US $ 30 per person for a round trip transfer Hanoi hotel - Halong - Hanoi hotel. However as you are a group of 4, you can get a free upgrade to private car round trip - which offers more comfort and flexibility. If you have any questions please let me know!
Asked by Rosaline | Jul. 13, 2016 10:33
I am heading to Vietnam over the course of Lunar new year and wonder if this cruise will be running then?
Asked by seralee | Jul. 11, 2016 02:12
hello again thanks for your last reply and I'm also wondering if early bird discount deal is better for us. We are considering 2 junior suite ($480/early bird discounts) and exclusive family suite as you recommended. So, I want to know how much is the single surchange if we use junior suite as a single person. Thanks for your help in advance.
Answered by Sunny | Jul. 11, 2016 04:17
Dear Seralee, Thanks for your email and single cabin cost is quite high compare with double or twin share cabin. Please let me know your travel date and if you wish to go for 1 night or 2 nights then I could return to you with the exact cost or try to make the best offer. You can also email us: info@halongbaytours.com for more detailed quotation. Thank you!
Asked by Virginia | Jul. 11, 2016 01:53
Hi, how do I book the shuttle bus from Hanoi to Halong Bay, if that's not included in the price?
Answered by Sunny | Jul. 11, 2016 04:11
Dear Virginia, Thank you for sending your question and yes, we can arrange shuttle bus transfer for you with cost US $ 30 per person. You can select the transfer service in the Booking form - we have both shuttle bus and private car option available.
Asked by wendy naumovski | Jul. 11, 2016 11:11
How much are your transfers from Hanoi Hotel return and can you arrange this for us. looking at doing a cruise in October 2016Thank you
Answered by Sunny | Jul. 11, 2016 04:13
Dear Wendy Naumovski, Thank you for contacting us and we can arrange your transfer together with your Halong Bay cruise trip. Our shuttle bus cost is US $ 30 per person for a round trip transfer Hanoi hotel - Halong - Hanoi hotel. We have also sent you an email with details on transfer and booking the cruise. If you do not yet receive it please let me know! Best regards,
Asked by seralee | Jul. 10, 2016 05:55
we are 3 people (all adults) in total. Do we need to book 2 rooms? or is there any way that we can stay in one room?
Asked by Nicole | Jul. 08, 2016 12:37
hello, we have 9 people in total being 4 adults and 5 young adults, we would like to have 3 of the young adults in one room. We will need 4 rooms in total. can you please advise how to do this.
Answered by Cindy | Jul. 08, 2016 12:38
Dear Nicole, Thanks for your question! Signature has a family room that can house 3 adults. For your group I suggest you take 3 junior suites (for 6 persons) and 1 family suite (for 3 persons). You can contact us directly: info@halongbaytours.com so we can give you the best rate for your group.
Asked by Michelle | Jul. 07, 2016 02:14
We are a group of 5 adults travelling to Halong in June next year, may we know if there is any room that can afford our group? Does signature offer private charter?
Answered by Cindy | Jul. 07, 2016 05:27
Hi Julie, Thank you for your question! As your group has 5 adults, I suggest you take either a family suite + a junior suite, or 2 junior suites with extra bed. The maximum capacity a cabin on Signature can hold is 4 adults only. For your information, Signature Cruise is available for charter but with 12 cabins, the cruise may be a bit too much for your group. I suggest you consider Legend Halong Cruise 3 cabins, Amira Cruise 3 cabins, or Valentine Cruise 5 cabins, which are closer match. Best regards,
277 Customer reviews for Signature Cruise
Excellent
Based on 277 reviews
| Cruise quality |
|
9.6 |
| Food/Drink |
|
9.3 |
| Cabin quality |
|
9.3 |
| Staff quality |
|
9.6 |
| Entertainment |
|
9.3 |
| Outstanding: | 66 |
| Excellent: | 162 |
| Very good: | 44 |
| Good: | 2 |
| Average: | 2 |
| Terrible: | 1 |
| Mature couples: | 75 |
| Solo travellers: | 24 |
| Family with children: | 45 |
| Groups of friends: | 39 |
| Young couples: | 94 |
Comments are provided by customers who have previously taken this cruise trip
-
Tracy Simpson UK 19-09-2023
Outstanding
My friends and I booked 2 nights. It was a great time. The service was exceptional. The Senior Suite was nice and the balcony was lovely. Food and drinks were tasty. The bay was majestic and charming. Excursions to the cave and fishing village were nice. The big plus was the team. Everyone was friendly and kind! Highly recommend!Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Ankit India 29-08-2023
Terrible
The ship was old but clean. The staff was friendly. More variety of food could be better.
Cruise quality 89 Food/Drink 9 Cabin quality 9 Staff quality 10 Entertainment 10 -
STEPHEN Australia 11-08-2023
Excellent
Signature Cruise followed an off the beaten track route so we enjoyed the view and the attractions very much. However, you can see rubbish and plastic sometimes. Anyway, the crew member did a great job and we would recommend this cruise. Thank you!Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Patricia Australia 05-08-2023
Excellent
We felt very relaxed from start to finish. The bay was beautiful and tranquil. We visited a floating village by kayak and explored a small cave. A very enjoyable trip!Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Josefine Germany 20-07-2023
Very good
Food was okay. Jacuzzi in the room did not work. The excursions were a bit short. I would love to kayak more.Cruise quality 9 Food/Drink 8 Cabin quality 8 Staff quality 9 Entertainment 8 -
Oliver Canada 13-07-2023
Outstanding
Enjoyed kayaking and the short trip to the cave. The bay was magnificent. The ship was elegant and clean. Friendly staff.Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10
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