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Heritage Cruise Binh Chuan 3 Days/2 Nights
Lan Ha Bay, Ho Ba Ham Islets, Viet Hai Village, Dark and Bright Cave, Ba Trai Dao IsletsExcellent Based on 151 reviews
The staff and Miss Tran – the manage were amazing! We had the best time - Thank you! ...
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About Heritage Cruise Binh Chuan
Put into operation in 2019 as a new 5-star cruise, this 4-story work of art reflects the golden time of the Indochine period. Bearing the iconic embarks of the first ship by Bach Thai Buoi, Heritage Binh Chuan promises a luxury stay right above the emerald water of Lan Ha Bay.
Heritage Binh Chuan's built-in 20 boutique cabins, including 6 Delta Suites, 10 Ocean Suites, 2 Captain Suites, and 2 Regal Suites. Despite having a different design, all units are spacious, ranging from 33 to 46 sqm, and clad with high-end amenities.
The design is mainly inspired by the Indochine style but still able to express the tradition and culture of past time. With the intention of maximizing the coverage of natural lights, arched staircases and large windows are used everywhere. The cabins have their own private balconies and a large bathroom with huge glass windows for green Bay vista.
The first two floors of the cruise are distributed for visitors’ cabins - Delta and Captain Suite stand next to the wine cellar on the 1st floor, Ocean and Regal are on the 2nd - while the remaining floors are adorned for dining and entertainment purposes. There is a large sun lounge for multi activities such as morning Vovinam, outdoor cooking class, event parties, afternoon tea, or just simply lying on the benches to admire the stunning Bay.
Moreover, the only seasonal pool of Lan Ha cruise, and one of the largest onboard swimming pools, located on the top floor, will absolutely satisfy the need for a dip. For guests craving Vietnamese local food and international dishes, L’Indochine and Le Tonkin restaurants, a wine cellar, and a lounge bar can serve. Breakfast and lunch will be Asia plus Western buffet, dinner will be of fine dining style, small kids have their own custom-made order menu.
There is also a piano lounge, an art gallery, and a boutique spa for other relaxing experiences. Along with flexible tours and exciting activities, the cruise is on fire to bring an unforgettable cultural experience for every Vietnam traveler.
4 things that we love most about Heritage Cruise Binh Chuan
- Spacious cabins with private balcony
- Swimming pool on sundeck
- Exclusive Arts Gallery
- Free Kayaking
Full Itinerary
For guests booking our bus transfer service, pick-up will be at your hotel; drop-off at Tuan Chau Pier, Halong. Crossing the expressway, you will have the chance to witness the longest cross-ocean bridge in Southeast Asia.
AfternoonCheck in on Heritage Cruise at 12.30 and enjoy welcome tea while receiving safety instruction information. The cruise will then pass the Da Chong islet where the ancient French lighthouse still resides. After lunch, the vessel will anchor at Gia Luan Lagoon, where rock formations take place and tourist routes vanish. Then, all approach Ba Trai Dao Beach (or Tra Bau), the natural border between Halong Bay and Hai Phong. There are over 400 islets with a long coastline and many magnificent limestone caves hidden behind the emerald water. Kayaking and swimming are the most awaited activities. Afternoon rounds off with a relaxing time in public areas. Cocktails are served on the sun deck.
EveningTea party, massage, and cooking class on deck, followed by a dinner at the luxury restaurant. Enjoy an evening view at the La Piscine bar or try night squid fishing.
Rise up for a Vovinam class, following is a light breakfast. Visit Viet Hai village by speed boat. Strolling around the area by bicycle or electric bus to explore the life of locals and enjoy an exotic lunch in a village deep inside the jungle. Transfer back to the ship to cruise to Lan Ha Bay.
AfternoonCruise to Ba Ham Lake for bamboo boating and kayaking (If weather permits) or visit Ba Trai Dao Beach for swimming and sunbathing. After 5 hours of nature discovery, back to the vessel to rest. A cooking class is displayed on the deck for anyone interested.
EveningEnjoy a fine dining experience in a romantic setting. Move to the night bar or have your hand on squid fishing.
Vovinam class to start the day. After a tea, coffee, and pastries, boat to Dark and Bright Cave. Check out from 9.00 to 9.30. Have a light brunch during waiting time transferring to Tuan Chau Pier. Return to Hanoi by our limousine service (only available for guests booking the transfer service).
AfternoonAfter about 2 hours of travel, back to your home/hotel.
Last updated 15:48 Thursday 21 Jul 2022
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- Transfer from Hanoi to Tuan Chau Pier and back (transfer time approximately 2.5 hours)
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- Tax, tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas and Vietnam's Holiday
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals on board during cruise program
- International Breakfast Buffet
- Tai Chi Session
- Cooking Class
- Insurance
- Kayaking
- Check in on board: 12:10pm
- Check out: 10:00am
- Return Hanoi: 2:30pm
- The FOC rate for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 5 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 5-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Peak season surcharge: Surcharge $75/adult and $35/child for December 24th, December 31st
- Vietnam Holiday Surchage: Surcharge of $40/adult and $35/child for travel during Lunar New Year (9,10,11,12/2/2024)
- Shuttle bus: $40/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Asked by Jean M | Sep. 07, 2023 05:13
Hello! I was wondering if I can be picked up from my hotel located in Old Quarter but dropped off at the airport after the cruise? Can you elaborate on the price as well please. Thank you! how much is the cost for transportation from Halong Bay back to the airport?
Answered by Lily | Sep. 07, 2023 05:13
Dear Jean, Thank you so much for contacting us! Regarding the transfer, you can book the shuttle bus Hanoi - Halong - Hanoi at USD 25/ person: Pick-up: the bus will pick you up at hotels in the Hanoi Old Quarter. Drop-off: after the cruise, you will still join the bus to Hanoi and get off at a midpoint in Hanoi (Aeon Mall Long Bien), then our private car will take you to the Hanoi Airport at an extra charge of USD 10/ person. You will reach the airport at around 3.30 pm. May I also know your trip dates and how many people will travel so we can check availability for you? We look forward to hearing from you! Best regards, Lily
Asked by Meghan B | Sep. 05, 2023 08:24
We are looking to visit HaLong Bay next year for 2 day 1 night visit, however after our trip we do not want to return to Hanoi but want to continue our journey to Nimh Binh do you offer one way service on the shuttle Bus?
Answered by Lily | Sep. 05, 2023 08:25
Dear Meghan, Thank you for contacting us and we are very happy to hear from you! Yes, we can surely arrange you the following transfer options: (1) Hanoi - Halong shuttle bus: USD 12.5/ person. (2) Halong - Ninh Binh limousine bus: USD 22/ person. Please also share with us your trip dates and how many people will travel so we can check availability for you! We look forward to hearing from you! Best regards, Lily
Asked by Bomb S | Aug. 28, 2023 04:23
Hi, we plan to visit Vietnam in December and interested in doing a 2D1N with your cruise. A few quick questions 1. 25-26 Dec, would be good time to do? Would there be a big traffic from Hanoi to Halong? (Given it's right after Xmas) 2. For extra shuttle service, I understand it's 25USD round trup, does the bus go on expressway? and 3years old ride for free? 3. Would it possible to arrange private car service from Hanoi to the pier (2 adults + 1 kid) and how much would that cost round trip?
Answered by Lily | Aug. 28, 2023 04:27
Dear Bomb S, Thank you for contacting us! We are very happy to hear about your travel plan in Halong Bay! I would like to answer your question below: (1) December is a good time to travel to Halong Bay with a low chance of rain. The weather is cold so please bring enough warm clothes. Please be advised that traffic conditions will not be affected after Christmas, so kindly no worries. (2) The shuttle bus goes on the expressway, and it takes about 2.5 hours to get from Hanoi to Halong. And yes, I confirm that the shuttle bus round trip Hanoi - Halong - Hanoi is USD 25/person. (3) Yes, we can surely arrange you a private sedan car Hanoi - Halong - Hanoi at USD 165/ car. Please let me know which transfer option you prefer! Should you have any questions, please do not hesitate to contact us! We look forward to hearing from you! Best regards, Lily
Asked by Kim | Aug. 03, 2023 08:25
Hello, I am currently trying to find the most suitable Halong Bay 2 or 3-day cruise for my November stay in Vietnam. (1) But as I will be travelling solo, I would need a single cabin - that comes with extra costs, correct? (2) Do you have any solo guests on each cruise as well or are there mostly couples and families so I would feel awkward among them being there solo?
Answered by Lily | Aug. 03, 2023 08:29
Dear Kim, Thank you for contacting us and we are very happy to hear from you! (1) Yes, if you travel alone and stay in a cabin, there will be a single supplement applied. May I know your trip dates (2 or 3-day) so we can check availability and the price for you accordingly? (2) Most travelers are couples and families, but there are solo travelers as well. Traveling alone is also getting popular too, so please no worries. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Answered by Lily | Aug. 02, 2023 08:54
Dear John, Thank you for contacting us and we are very happy to hear from you! Yes, we provide the shuttle bus round trip Hanoi - Halong - Hanoi at USD 25/ person. The bus will pick up and drop off at your hotel in the Hanoi Old Quarter. Thus, if you stay outside this area, please come to our office at 72 Hang Trong for the pick-up. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Tomasz | Jun. 26, 2023 09:32
Hello, we would like to spend one night on board with you and go to Cat Ba Town after the cruise. Is it possible?
Answered by Lily | Jun. 26, 2023 10:33
Dear Tomasz, Thank you for contacting us and we are so happy to hear from you! Yes, you can do a 2 days 1 night cruise and after finishing the cruise, we can help you with arranging a transfer to Cat Ba as well as hotel booking. We look forward to hearing from you! Best regards, Lily
Asked by Gaurav Mangla | Jun. 13, 2023 09:01
(1) Does the cruise stop at Ba Trai Dao beaches? (2) Some other cruises also include another Cat Ba Island cave or another large cave in the 2D1N itinerary, apart from Dark & Bright cave? Can interested passengers do another cave as an optional activity sometime during the cruise? (3) There is a very significant price difference between the prices at the cruise website and here? How is that managed? Do we get some guarantee that the cruise ship honors all the offers/inclusions mentioned on this portal?
Answered by Rosie | Jun. 13, 2023 09:02
Dear Gaurav, Thank you for sending us the questions. (1) Depending on the weather on your travel date, you will visit either Ba Trai Dao or Tra Bau. Tra Bau is also a beautiful area for kayaking and swimming. (2) Normally, the cruise visits Viet Hai Village which belongs to Cat Ba Island on their 3-day-2-night excursion. I am sorry that the cruises sailing to Lan Ha Bay only offer Dark and Bright Cave without any other caves on their itinerary. (3) For the price, we are the key partner of many cruise operators thus they always offer us a better deal for sure. We offer the same trip as on the cruise organizer's website thus the services included are similar. I hope my info would be helpful or should you need any further information, please do not hesitate to contact me! Best regards, Rosie (Ms.)
Asked by Audrey | Jun. 01, 2023 08:28
Hello, I’m interested in doing a 3D2N cruise but I am flying in from Ho Chi Minh City. Should I fly into Hanoi Airport or Van Dan Airport? Can you arrange for a transfer from either one? What time flights should I booked? thank you/ Audrey
Answered by Melissa | Jun. 01, 2023 08:26
Dear Audrey, Thank you for your questions and we are happy to hear from you! You can fly to Hanoi Airport and the distance is 3 hours. I suggest you arrive at the airport before 7:30am, just in case there is flight delay. You can also fly to Van Don and the distance is 40 minutes. In this case please book a flight to arrive before 10:00 am just in case there is flight delay. If you need any further information, please let me know! Best regards, Melissa
Asked by evan chomer | Jun. 01, 2023 08:25
Hi would you be able to let us know how much it would cost to get a limosine transfer from hanio hotel and then drop off at hanoi airport after the cruise
Answered by Lily | Jun. 01, 2023 08:24
Dear Evan, Thank you for your inquiry! A shuttle bus only picks up and drops off in the Hanoi Old Quarter. However, we can help arrange you a private car to take you directly to the airport after the cruise. Can you please share with us the time your flight departs so we can provide the most suitable suggestion? If you have any further questions, please do not hesitate to contact us. Best regards, Lily
Asked by Abhishek Narula | May. 18, 2023 02:13
Hi I am booking your cruise from 8th July 2023 to 9th July 2023. Its our first wedding anniversary. Do you have any special arrangements for that? Like cake wine decorated bed/suite and bathtub. Also what's the mode of travel from Aira Boutique hotel and back to Hanoi Airport from Cruise. Please explain in detail. How to reach, when to reach, when to leave hotel and everything.
Answered by Cindy | May. 18, 2023 02:14
Dear Abhishek, Thank you for your inquiry! Yes, Heritage Cruise Binh Chuan does offer special arrangements for wedding anniversary (bed decor, cake and follower set up). Regarding your question about transportation, I suggest the following way to travel: (1) Aira Boutique Hotel - Halong: Sharing shuttle bus - pick up between 8.15 - 8.45am. Cost USD 35 for 2 persons. (2) Halong - Hanoi Airport: Sharing bus Halong - Hanoi + a private car picking up on the way to the airport. Cost USD 35 + USD 20 = USD 50 for 2 persons Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
Asked by Thuy | Apr. 11, 2023 11:56
Hello, I am interested in this 3 days, 2 nights Heritage cruise this coming May. However, we have 5 adults and would like a third bed in the regal suite that is connected to the ocean suite. Please let me know if this is OK and how do we book this cruise. Do we put a deposit and then pay at a later date. How much does it costs for transportation back to Hanoi after the cruise. Thank you!
Answered by Cindy | Apr. 11, 2023 11:58
Dear Ms. Thuy, Thank you for your email! We are so happy to hear from you! I can arrange an extra bed in the regal suite so please find my best offer below: Heritage Cruise Binh Chuan - Date: May - Guest: 5 adults - Cabin: 1 regal + 1 extra bed connected to 1 ocean suite - Transfer: bus one way Halong to Hanoi. Cost: 2110 + USD 20x5 = USD 2210. To confirm the booking, we need to collect a deposit of USD 1000 and you can pay the rest later. Can you please let me know your travel date to check availability and send you the invoice accordingly? Best regards, Cindy
Asked by Max Power | Mar. 30, 2023 03:56
Hi, Can I book 1 room for 3 adults? Is there enough room for an adult on a rollaway bed? And how do we book the extra bed? Thanks
Answered by Jennie | Mar. 30, 2023 03:57
Dear Max, Thank you for your email! Regarding your question, we can set up an extra bed in a room for you to accommodate 3 adults. Can you provide us your departure date so I can check the availability and then arrange your booking accordingly? Should you need further assistance please let me know Best regards, Jennie
Asked by Merriel | Mar. 13, 2023 11:35
Hi, may I know what is the suite included on Welcome Back Promo of Heritage Cruise Binh Chuan?
Answered by Cindy | Mar. 13, 2023 11:36
Dear Merriel, Thank you for your email! We are so happy to hear from you! Please be advised the welcome back promotion of Heritage Cruise Binh Chuan is for delta suite. If you take a higher level room, there will be a surcharge. Can you please let me know more information about your trip plan for our further assistance? Best regards, Cindy
Asked by KM | Mar. 09, 2023 10:11
I need 1 way transfer from Hanoi to Halong Bay. How much does it cost?
Answered by Halongbaytours Team | Mar. 09, 2023 10:15
Dear KM, Thank you for sending us your question. If you go with Heritage Cruise Binh Chuan, the one-way transfer from Hanoi to Halong Bay is US$20 per person. The price may change if you book another cruise. For further information needed, don't hesitate to contact us. Regards, Halongbaytours Team.
Asked by Lak Tang | Mar. 07, 2023 08:55
1. Do you provide airport pick up? 2. If you do, when is the latest arrival time at the airport in order to make it to the ship before it departs? We are wondering if we have to arrive a day earlier.
Answered by Annie | Mar. 07, 2023 08:57
Dear Lak Tang, Thank you for your question. Yes, we do offer private cars from the airport to Halong Bay. If you can leave the airport before 9:00 AM you will make it on time. If possible, we would suggest you to arrive one day earlier as if your flight is delayed and you are late, it will take an extra cost for you to hire a speedboat to catch the cruise. Also, you can save on the private car cost since we offer shuttle bus from the center at a more reasonable price. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Van | Mar. 01, 2023 09:34
Hello! I am interested in booking a Regal Suite 3D2N for my Honeymoon in July. I am wondering if there is anything special we can do or add on to make our cruise more enjoyable. Thank you
Answered by Annie | Mar. 01, 2023 09:36
Dear Van, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. May I reconfirm that you are considering Heritage Cruise? For your honeymoon, the cruise organizer will decorate your room, offer you a cake with flowers to celebrate it. We hope you will enjoy it. May I know your travel date so that I can check the room availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Oonagh | Feb. 03, 2023 02:19
Hi, Can I bring my 7month old on the boat? Do you provide cots? thanks
Asked by Marlene | Feb. 02, 2023 04:54
How are your cancellation refund for bad weather please?
Answered by Melissa | Feb. 02, 2023 04:54
Dear Marlene, Thank you very much for contacting us and I understand that weather is a cause for concern for visitors to Halong Bay. Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). Please note that the decision to cancel a cruise trip is made solely by Halong Port Authority. I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know! Best regards, Melissa
Asked by Albert | Feb. 01, 2023 10:17
Hi ! As my partner is vegetarian, do you offer vegetarian meals on board throughout the entire stay ? Thanks !
Asked by Jose Reyes | Jan. 12, 2023 12:02
Hi we are planning to book 2 nights/3 days Which Hanoi hotels do you offer transportation to Halong Bay? Most probably we will book Melia
Asked by Mikayla Hunt | Jan. 11, 2023 03:02
Hey! We are looking for a 2 night cruise starting Jan 31. I noticed the weather may be a tad on the chilly side. Is the pool heated and open year round? And is there a hot tub? Thank you! Mikayla
Answered by Halongbaytours Team | Jan. 11, 2023 03:04
Dear Mikayla Hunt, Thank you for your question. The pool on Heritage Binh Chuan Cruise is heated and can be used all year round. All suites on the cruise have a hot tub as well. If you need more information, feel free to contact us. Best regards, Halongbaytours Team
Asked by Patrick Gordan | Dec. 28, 2022 10:09
We would like to book the Heritage Bins Chuan from 9 Jan to 10 Jan for 4 adults in an Ocean Suite and Regal Suite. We are arriving at Cat Bi on 9 Jan on VJ 722 at 10:35. Is there enough time for a transfer? What happens if the flight is delayed?
Answered by Melissa | Dec. 28, 2022 10:10
Dear Patrick, Thank you for your email and I confirm that we still have cabins on Heritage Cruise for your trip date. There is enough time for transfer as it takes only 40 minutes to get from one place to another. In case the flight is very delayed you may have to pay for a private canoe service to get to pier, the cost is 200-250 USD for this service. If you need any further information please let me know! Melissa
Asked by Helen | Dec. 01, 2022 10:13
Hi, do you see Halong Bay as well as Lan Ha Bay? Or is the trip mostly in Lan Ha Bay? If so, could you recommend another, similar luxury cruise which is mainly in Ha Long Bay, rather than Lan Ha? Thank you!
Answered by Mina | Dec. 01, 2022 10:15
Dear Helen, Thank you very much for your inquiry. Yes, Heritage Cruise Binh Chuan trip is mostly in Lan Ha Bay. For a similar luxury cruise which is mainly in Ha Long Bay, you can consider Ambassador Cruise (https://www.halongbaytours.com/cruise/president-cruise/2-day-1-night.html) or Paradise Elegance (https://www.halongbaytours.com/cruise/paradise-luxury-elegance/2-day-1-night.html). May I know which date you want to travel and how many guests are traveling so I can check the availability for you? If you have any questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by Anh | Nov. 17, 2022 12:07
According to Heritage's official website, the regal suite can be connected with an ocean suite. How can I book these 2 suites and make sure they can be connected for my family? Thank you!
Answered by Mina | Nov. 17, 2022 12:09
Dear Mr/Ms.Anh, Thank you for your inquiry. We are so happy to assist you with your Halong Bay trip. If you want to book Regal Suite connects with Ocean Suite, please let us know which day you want to travel so we can check the availability for you. And, may I know how many people are traveling? If you need any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by Susan Eschete | Nov. 15, 2022 09:49
We are interested in a 3 day/ 2 night trip departing Feb. 12, 2023. (1.) Is it possible to arrange a pick up at our hotel, and after the cruise be dropped off at the Hanoi airport? (2.) If this is possible, what time would we arrive at the airport on Tues, Feb. 14 2023?
Answered by Mina | Nov. 15, 2022 09:52
Dear Susan Eschete, Thank you for contacting us and we are so happy to hear about your trip plans. Regarding transport, we can arrange shuttle bus to pick you up from your hotel to Ha Long if your hotel is located in Old Quater Area. After the cruise, we do not offer a direct bus to Ha Noi airport but our bus can continue to the airport after dropping off guests in downtown Hanoi. The extra cost for the bus to the airport is $10/ person. You will reach the airport at around 3:45 pm. If you book a flight after the cruise trip, please book one after 5:30 pm to avoid rushing between places If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by Taylor | Nov. 14, 2022 09:23
Hello! My husband and I are wanting to come on a 2 or 3 night cruise with you all Mid to late June. What is the weather typically like? will we be ok with rain?
Answered by Halongbaytours Team | Nov. 14, 2022 09:47
Dear Ms. Taylor, Thank you for contacting us and we hope this mail finds you well. The weather in Halong in June is hot and humid since it is summer. Although there will be a higher chance of rain showers and storms, rain often comes in the late afternoon in a short burst and storms may last for only 1-2 days. If you want better weather, October to December or March to May is an ideal time. Otherwise, June is best for a nice beach vacation with ideal water temperature, blue sky, and sunshine. Just make sure you check the weather forecast frequently and have a careful trip plan, it will be alright. I hope this helps. If you need further information, feel free to ask us. Regards, Halongbay tours team.
Asked by Shane Gan | Oct. 07, 2022 08:49
What time do you arrive back at the Port after the cruise? I plan to take the train aback to Hanoi which leaves at 1.50pm for the experience. Is this possible?
Answered by Jolie | Oct. 07, 2022 08:51
Dear Mr. Shane Gan, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. The cruise will return to the pier at around 11:00 - 11:30. However, as far as I know, there is no train from Halong to Hanoi so please kindly double check the information carefully. At the moment, there is only the train from Hai Phong to Hanoi but they do not depart everyday due to low occupancy. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Alex Montiel | Sep. 26, 2022 09:19
Hi! I'm planning a 2D/1N trip check in on 27/11/22. I just want to confirm which Entrance fees are included with Heritage Cruise Binh Chuan, like which specific places.
Asked by Mia Wang | Aug. 16, 2022 03:51
Hi, How are you? I plan to take a tour in Vietnam in October.In fact, I have booked hotels and flights and found out my Chinese E-passports is not eligible for E-visa. If I book a cruise tour with you, can you help me with a visa approval letter? Thank you very much! Mia
Asked by S Datta | Jul. 18, 2022 09:24
Hi, I'd like to book this cruise for 2days and 1 night (7-8th Aug. 2022). Can you please confirm the price per person? Will the room come with a balcony? Thanks.
Asked by Prachi Sharma | Jul. 14, 2022 09:34
Hi. I wanted to know if you have an availability of two rooms for the 20/21/22 July. Two nights and three days. Thankyou.
Asked by Ian | Jul. 02, 2022 09:28
Hi, where on the ship is the regal suite situated? Is it at the back of the ship? The side or the front?
Asked by Shirin | Jul. 02, 2022 09:25
Hi, my fiancé and I will be on our honeymoon in Vietnam this autumn and in October we are joined by family and friends. We would like to do a 3 day cruise starting October 13th, with 7 people. Preferably one Regal Suite and two other cabins, either Delta or Ocean with an extra bed in one of them. Is this a possibility? How much would it cost? Are there other cruises with a similar itinerary that you can recommend? Thank you in advance :)
Answered by Melissa | Jul. 02, 2022 09:26
Dear Ms. Shirin, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay as well as your special event! Heritage is definitely a great option to consider although you may want to consider Stellar of the Seas - our most popular cruise as well: https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html I would like to send you the price option for both of these for you to consider: Heritage Cruise 3 day 2 night - Cabin: 1 regal suite + 2 delta suite + 1 extra bed . Total cost: 3200 USD Special offer early bird - 5% ~ $160 Cost after discount: 3040 USD Stellar of the Seas (https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html) Cabin: 1 executive cabin + 2 junior suite + 1 extra bed. Total cost: 3250 USD. Special offer early discount $50. Cost after discount: 3200 USD For transfer: - Bus by Heritage Cruise: 40$/person/round trip - Bus by Stellar of the Seas: 20$/person/round trip - Private van round trip: $215. Please take your time going over the information and let me know if you have any questions! Best regards, Melissa
Asked by Varsha | Jun. 21, 2022 11:06
Hello, I plan to fly out of Noi Bai International Airport (Hanoi) at 1545 after the 2D/1N cruise. If I get a private car to go directly to the airport will I make my flight on time?
Asked by Samantha Owen | Jun. 16, 2022 08:53
Please can you confirm which pier this cruise departs from and arrives at? On the website it appears in a list of cruises departing Hai Phong, yet when I read the description it says it leaves from Tuan Chau pier which doesn't seem to be in Hai Phong? Thank you.
Answered by Jo | Jun. 16, 2022 08:54
Dear Ms. Samantha, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. As of Jun 2022 all cruises have moved its operation to Tuan Chau Pier for better facilities in welcoming guests. For the Got pier in Hai Phong it often experiences traffic jam especially during summer which was an inconvenience for many guests. If you have any other questions please let me know any time! Jo (Ms.)
Asked by Estela Lim | Jun. 04, 2022 10:42
We are a group of 4 who wants to join your Halong Bay 3D2N cruise in the first week of October 2022. Please indicate date available for 2 rooms and the price for each pax. We would also like to be picked up in our Hanoi hotel to the pier and back after the cruise. Does your meal included in the cruise?
Answered by Melissa | Jun. 04, 2022 10:42
Dear Ms. Estela, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. We are still available for any departure date in October so once we know of your specific date I can inform you the availability of cabin type. The cost for transfer round trip is $40/person/round trip and we can pick up from any hotel in Hanoi Old Quarter. All meals are included. The only exclusions are drinks. Please let me know if you have any further questions and I look forward to hearing from you soon! Best regards, Melissa
Asked by Ritu | May. 28, 2022 09:43
Hello. I am looking to book the cruise for the 9th of June. Total no of pax is 3. Can you give me your best price for 3 passengers? Also is the price inclusive of the price for the cruise. If I wanted a transfer from the pier to the Hanoi international airport, could that be arranged? How much would thay cost ?
Answered by Melissa | May. 28, 2022 09:43
Dear Mr. Ritu, Thank you for contacting us and we are happy to hear from you! We can arrange 1 delta suite + 1 extra bed for you on 9th Jun. The cost is $522 for this cabin. For transfer the options are: - Hanoi - Halong Bay - Hanoi by bus: $40/person. Total: $120 for 3 persons - Hanoi - Halong Bay - Hanoi - Hanoi Airport by bus: $155 for 3 persons - Hanoi - Halong Bay - Hanoi Airport by private car: $180 for 3 persons If you need further information please let us know! I look forward to hearing from you soon! Best regards, Melissa (Ms.)
Asked by Werner | May. 25, 2022 09:24
Hi, does the itinerary include a chance to hike to a viewpoint/summit of an island, so that I can take pictures also from a higher level lookout point?
Answered by Melissa | May. 25, 2022 09:27
Dear Mr. Wener, Thank you for your email and question. Heritage Binh Chuan Cruise does not include a hike to the top of the island. If you prefer to include a trek/hike to view point, it is better to consider Halong Bay route. Two of the best cruises operating on Halong Bay are Ambassador Cruise: https://www.halongbaytours.com/cruise/president-cruise.html or Paradise Elegance Cruise: https://www.halongbaytours.com/cruise/paradise-luxury-elegance.html I hope you can consider them. If you have any questions please let me know! Best regards, Melissa (Ms.)
Asked by Anca | May. 20, 2022 08:52
Dear, I am interested in itinerary 2 days/ 1 night . We are two persons. Is not very clear for me what are exactly the outdoor activities that we will be doing (example: bamboo boat, caves, cycling, hiking..etc) are any of these activities part of the tour? I am also interested in a bus transfer from Hanoi to the cruise and back to Hanoi. How much it will costs for two people and where will be the pick up in Hanoi take place (hotel?)? Thank you!
Answered by Melissa | May. 20, 2022 08:52
Dear Anca, Thank you for your email and we are happy to hear from you! I have sent you the detailed itinerary attached for Heritage Cruise 2 day 1 night trip via email. We offer shuttle bus round trip and the cost is $40/person - with pick up and drop off at your hotel. Have you decided on your trip date yet? I look forward to hearing from you soon! Melissa (Ms.)
Asked by Ingri Seth | May. 17, 2022 08:28
Hi! We are looking to book your cruise in the start of July, but have heard that typhoons and bad weather can occur in this season. Will we get a full refund if the trip is cancelled due to bad weather conditions? Thank you in advance, Best regards
Answered by Melissa | May. 17, 2022 08:28
Dear Ms. Ingri Seth, Thank you so much for contacting us and we are happy to hear from you! Late July - August we may have some typhoons and if you travel at the start of July you should be fine! Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know! Best regards, Melissa
Asked by Kristina Quintal | May. 16, 2022 09:42
Hello, I am wanting to book the Heritage Cruise for next April 2023, for Sunday 2nd. We want to do the 3 day, 2 night cruise with cycling etc. Is this a day the cruise departs, or are there set days already planned? It comes up with availability, but it does for every day of the week? Is there set sailing days I should plan around instead? Thank you in advance, Kristina :)
Answered by Melissa | May. 16, 2022 09:42
Dear Ms. Kristina, Thank you for your email and we are happy to hear from you! Heritage Cruise departs daily so please do not worry. May I know how many people will travel, please? For early booking we are also offering 5% off so the saving is quite a lot! When you are ready to book please let me know so I can assist you! Melissa (Ms.)
Answered by Melissa | May. 16, 2022 09:43
Dear Ms. Kristina, Thank you for your email and we are happy to hear from you! Heritage Cruise departs daily so please do not worry. May I know how many people will travel, please? For early booking we are also offering 5% off so the saving is quite a lot! When you are ready to book please let me know so I can assist you! Melissa (Ms.)
Asked by Narendra Hutomo | May. 12, 2022 09:09
Hi there. I plan to book the Delta Suite for 2D1N sometime in mid-August 2022 for my honeymoon with my soon-to-be wife. 1. May I ask what makes someone eligible for the "Exclusive Expat Offer - Only $135/person"? Plus if I'm eligible and I plan to take on that offer, what is excluded from this offer? Will the room I pay for also have a balcony as well as a bathtub? 2. So the price would be $270/2 pax + $40 for round trip transport = $310 right? Looking forward to hearing from you.
Answered by Melissa | May. 12, 2022 09:10
Dear Narendra, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. Please kindly note that this special expat deal is for guests who have a work permit or temporary residence card (TRCs) in Vietnam. Please let me know if you have one of these documents so I can apply the expat rate for you. If not we have many other special deal. Can you let me know the trip date, and how many persons are traveling so I can send you our deals? Best regards, Melissa
Asked by Greg | May. 07, 2022 09:40
Hello, is there any space for 3 people today to go on this cruise thank you,
Answered by Melissa | May. 07, 2022 09:40
Dear Mr. Greg, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I have received your request for a quotation, and wonder when is your trip date? I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Marilyne Boyer | May. 05, 2022 09:12
Hi, I would like to book a 4D/3N trip in june for 2 people, could you let me know if this is available? thanks
Answered by Melissa | May. 05, 2022 09:13
Dear Ms. Marilyne Boyer, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. We are available on Heritage Cruise / Captain cabin for 7-9 June only. The 4 day 3 night has not yet resumed. I wonder if you can consider this trip date and if so, may I know how many persons are travelling so I can send you best trip quotation? I look forward to hearing from you! Best regards, Melissa (Ms.)
Asked by Jihee Kim | May. 03, 2022 10:00
Hello, We(2 adults) are thinking of making a reservation for the Delta Room from June 13th to 14th. The price of $350 is very attractive for us! But it says that the transfer fee is not included. How much does it cost to transfer fee from Hanoi Old Quarter to Cruise, and from Cruise to Hanoi Hotel?
Asked by Zac | Apr. 23, 2022 03:37
Hi, would like to check if the cruise is scheduled for departure on 4th June 2022 for 3D2N ? and how much would be the transfer from Hanoi to Ha Long?
Answered by Rosie | Apr. 23, 2022 03:37
Dear Zac, Thank you very much for contacting us. We are happy to assist you with your Halong Bay trip! We are pleased to advise that Heritage Cruise Binh Chuan is now available on 04Jun for 3D2N trip. Delta Suite cabin costs USD 660/cabin for 2 persons + shuttle bus transfer round trip costs USD 40/per person. May we have the number of guests and cabins you need for booking assistance please? We look forward to hearing from you soon. Best regards, Rosie (Ms.)
Asked by Hallie Huffaker | Apr. 22, 2022 08:58
Hello! Do you help with organizing the transfer / what do most people do for the transfer?
Answered by Cindy | Apr. 22, 2022 08:59
Dear Hallie Huffaker, Thank you for your email! We are so happy to hear about your trip to Halong Bay! Please be advised we can help arrange transfer for you and it can be by sharing shuttle bus or private car. Most people book shuttle bus for the transfer. Can you please let me know your travel date and how many people are travelling for me to check the availability accordingly? Should you have any questions, please do not hesitate to contact me. It's my pleasure to help you. Best regards, Cindy (Ms.)
Asked by DLo | Apr. 21, 2022 11:03
Hi, I would like to book two rooms -- one Ocean Suite, and connected to the Regal Suite. We have two adults and three children, and one of the children is 4 years old. I understand that he will be considered FOC. Can you send me a quote for this? Thank you! (Departure 1 June 2022).
Answered by Melissa | Apr. 21, 2022 11:04
Dear Ms. Lo, Thank you for your reply. Please find the cruise quotation below: Heritage Cruise Binh Chuan Date: 1-3 June Guests: 02 adults + 2 children + 1 FOC child (younger than 5) Cabin: 1 ocean suite double with balcony connecting with 1 regal suite Transfer: pick up and drop off by shuttle bus Cost: $1870 for your family If you want to book this trip please let me know! Should you need any further assistance from us, please do not hesitate to ask in advance. Many thanks with best regards, Melissa (Ms.)
Asked by Hong | Apr. 08, 2022 10:26
Hello there, are there non-seafood dishes available? My partner is not able to eat seafood.
Answered by Lisa | Apr. 08, 2022 10:27
Dear Ms. Hong, Thank you for your email and we are happy to assist you with your trip to Halong Bay! Heritage Cruise Binh Chuan is known for its food service, and the cruise can surely prepare alternatives for your partner. Non-seafood meals are available for sure. Have you had a trip date in mind yet? Please let me know if you have any questions! Best regards, Lisa (Ms.)
Answered by Mary | Apr. 01, 2022 11:59
Dear Sasha, Thank you for your question. Kindly be noticed that snorkeling is not available in Halong Bay. Some activities you can try when booking a cruise trip include kayaking, swimming, or hiking to the mountain. Should you need further information, feel free to get back to us. It's our pleasure to help. Regards, Mary (Ms.)
Asked by Michelle Loh | Mar. 28, 2022 09:47
Noted only an itinerary listed for 2 days…may I know what would be the itinerary for 3 days? What would be different for the additional 1 day? Thanks!
Answered by Rosie | Mar. 28, 2022 09:52
Dear Michelle, Thank you very much for contacting us. I have already sent you the 3 day - 2 night itinerary of Heritage Cruise Binh Chuan via email. This itinerary brings guests further to the bay so you could discover more and enjoy the quieter area. Do you have a preferred travel date and number of cabins you need so we could check the cruise availability for you? We look forward to hearing from you soon. Thank you. Best regards, Rosie (Ms.)
Asked by Elvin | Mar. 24, 2022 04:51
HI, can you please provide a quote for 3D/2N cruise for 3 persons in 1 Ocean suite cabin on June 9, 2022? thanks
Answered by Rosie | Mar. 24, 2022 04:53
Dear Elvin, Thank you very much for your interest in our service. We are pleased to advise that Heritage Binh Chuan Cruise has the Ocean Suite cabin available at USD 870/03 persons (a double bed + 1 extra bed) excluding bus (Dcar Limousine bus surcharge: USD 35/per person). I hope this works for you. Should you have any other questions, feel free to get back to us. We look forward to hearing from you soon. Best regards, Rosie (Ms.)
Asked by Kerrie | Mar. 24, 2022 10:46
I have 2 questions What is the weather like at the end of September. As my husband is not a fit man he would not be able to kayak so would there be another option for us as we are both seniors. Looking at arrival to your cruise on 30/09/2022.
Answered by Lisa | Mar. 24, 2022 10:46
Dear Mrs. Kerrie Mclean, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. The end of September is a good time to visit Halong Bay as the weather will be milder than the summer month and still sunny enough for you to enjoy the Bay. Heritage Cruise Binh Chuan is definitely a good choice for seniors because of its decoration and services. There is an art gallery, a wine cellar on the first floor, a beautiful library on the second floor, and a swimming pool on sundeck. If you do not feel like kayaking, you can still enjoy lazing on the beach, or staying on the sundeck with a tea or cocktail. I hope this is helpful for you. If you have any questions please let me know and I would be happy to answer! Best regards,
Asked by Archenita Ferlito | Feb. 11, 2022 10:45
Hello, I would like to book a double bed cabin for 3 adults please. I have a husband and a girlfriend and do not wish to sleep separately for a 3day cruise. Please assist.
Answered by Jolie | Feb. 11, 2022 10:46
Dear Mrs. Archenita Ferlito, Thank you so much for contacting us! Three of you can surely stay in one cabin on Heritage Binh Chuan Cruise. We will arrange one extra bed in the cabin for your group. Can you please kindly share with me more about your travel plan in order for me to assist you better? I hope to hear from you soon and should any further assistance be needed, please do not hesitate to ask us! Best regards, Jolie (Ms.)
Asked by Grace Herman | Nov. 04, 2021 09:13
Hi, do you have 1 single cabin room? How much it cost? Is it possible to fit 3 person in 1 room? Im planning to go there with my husband and my mother, if i book regal suite, where is the extra bed will be placed? is it possible to put it somewhere so me and my husband still have some privacy from my mother? thank you
Answered by Jolie | Nov. 04, 2021 09:22
Dear Ms. Grace Herman, Thank you so much for contacting us! Yes, you can surely take one room for 3 persons, however, it is quite difficult to have privacy as you are staying in one room. Hence, I would suggest you take 1 Ocean Suite single cabin with 1 Regal Suite cabin. The two cabins are connecting thus I believe it fits your family the best. May I ask for your travel date in order for me to send you our quotation accordingly? I hope to hear from you soon and should any further assistance be needed, please do not hesitate to contact us! Best regards, Jolie (Ms.)
Asked by Loic Potin | Aug. 11, 2021 02:37
Hello, I'm interested for your 2 days cruise but I need to take my flight back at Hanoi Airport (international flight) at 18:15. Do you think I could be on time to take my flight by returning from your cruise? Thank you in advance for your answer... Kind regards, Loic
Answered by Cindy | Aug. 11, 2021 02:42
Dear Loic Potin, Thank you for your inquiy! My name is Cindy and I am very happy to assist you with your trip plan! Regarding your questions, please be advised that you would be back to Hanoi at about 2.30pm and from Hanoi to Hanoi airport is only 30 minutes so you would still have enough time to catch your flight at 18.15, please no worries. Please contact us for us to help you to arrange the tour. Best regards, Cindy (Ms.)
Asked by Yuki | Jul. 21, 2021 11:12
May I ask the address of the cruise? Is it possible for us to go to the port by ourselves?
Answered by Mary | Jul. 21, 2021 11:16
Dear Yuki, Thank you for your question. Please update the latest address of Heritage Binh Chuan Cruise as followed: Lux Cruises, Lot 28 Tuan Chau Marina, Halong, Quang Ninh Province. You can surely arrange the vehicle by yourselves. Please make sure you are ready at the port no later than 11:30 am on your travel date. If you need more information, feel free to ask us. Regards, Mary (Ms.)
Asked by Shannon Williamson | Jul. 07, 2021 11:32
Hello, is it possible for 3 of us to stay in one cabin? We just see the suggestion of 2 separate cabins for 3 adults. Thanks!
Answered by Mary | Jul. 07, 2021 11:37
Dear Shannon Williamson, Thank you for your interest in our service. If three of you want to share one cabin, the third person has to sleep on an extra bed and will be charged 50% of a cabin. Please consider and let us know if you have other concerns. Regards, Mary (Ms.)
Asked by Arianne Daly | Jun. 30, 2021 10:53
Do you have a different menu for a 3-year-old kid or we need to prepare it by ourselves? Thanks.
Asked by Nicky | Jun. 24, 2021 10:16
Hi, we'd like to book the transfer service but haven't booked any hotel yet. Is it okay if we inform you of the hotel address later? Thanks!
Answered by Jolie | Jun. 24, 2021 10:24
Dear Nicky, Thank you for your questions and yes, you can surely let us know your hotel address later. However, please note that the shuttle bus pickup area is in Hanoi Old Quarter only thus please book a hotel in this area. Also, please kindly inform us at least 3 days in advance of your travel date for the best arrangement. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Alison | Jun. 15, 2021 09:55
Does the cruise have a bathtub in each cabin? Thanks!
Answered by Mary | Jun. 15, 2021 09:58
Dear Alison, Thank you for your question. Kindly be noticed that all cabins on Heritage Binh Chuan Cruise have a bathtub, and the Regal Cabin also includes a jacuzzi for relaxation. If you have further questions, don't hesitate to contact us. Regards, Mary (Ms.)
Asked by Alicia | Jun. 10, 2021 10:38
Hello, will we walk or hike to Dark and Bright Cave? I have a weak knee and wonder if I can make the tour to the cave.
Answered by Mary | Jun. 10, 2021 10:39
Dear Alicia, Thank you for contacting us. Please note that Dark - Bright Cave is underground caves and you just visit by a kayak or sampan boat and will see a beautiful lagoon after passing through. You definitely can make the trip, no worries. Should you need more information, feel free to ask us. Best regards, Mary (Ms.)
Asked by Angela | Jun. 03, 2021 02:37
What time is pick up in Hanoi? Also, if I book a flight from Haiphong to HCMC - what is a suitable departure time to consider. I presume there is transport to the airport after the cruise.
Answered by Cindy | Jun. 03, 2021 02:40
Dear Angela, Thank you so much for your question. My name is Cindy from Halongbaytours department and I am very happy to assist you with your trip. Please be advised that the pick up time is at around 8.45-9.25 AM from 198 Tran Quang Khai, Hoan Kiem, Ha Noi. The cruise finishes at abotu 11.30 - 12.00 and it is only about 45 minutes by car from GOT pier (where the Heritage Cruise Binh Chuan docks, so you can book the flight back to HCMC from Hai Phong after 2.00pm.
Asked by Jeff W | May. 22, 2021 12:22
Hello, Is it possible to be picked up in Hanoi (via shuttle bus) and dropped off at Haiphong Airport? Thank you!
Answered by Hana | May. 22, 2021 12:24
Dear Mr. Jeff W, Thank you for your questions. Yes, you can take the shuttle bus one way from Hanoi to the cruise pier and after the cruise trip finishes, you can simply take a taxi to Hai Phong Airport for the most convenience. It is around 40-minute driving by car. If you need any further information, please feel free to ask us! Best regards, Hana (Ms.)
Asked by Ling | Mar. 17, 2021 03:11
Hi, do you have vegetarian food options on the boat? Thank you!
Answered by Cindy | Mar. 17, 2021 03:17
Dear Ling, Thank you so much for your question. Yes, the boat can surely prepare the vegetarian food if you require thus please kindly no worries about that. May I know your trip date and group size in order for me to check the cruise availability accordingly? Looking forward to hearing from you soon! Best regards, Cindy
Asked by Maria Gomez | Jan. 04, 2021 04:20
Hi. We are thinking of booking Heritage Cruise Binh Chuan and I would like to know if there is a bathroom/toilet in each cabin please?
Asked by Sarah | Dec. 17, 2020 10:41
hi team, I am looking at booking this cruise on 23 January - 24 January. I am also looking at a flight out of Hanoi at 5:40pm on the 24th of January. Will I be able to make it to my flight after this cruise?
Answered by Mary | Dec. 17, 2020 10:51
Dear Sarah, Thank you for your question. The cruise trip finishes at around 11:30 am on 24 Jan. If you use our bus transfer, you will be back to Hanoi Old Quarter at around 2:30 pm, and it takes you around 50 minutes from there to Hanoi Airport. Thus, you still have plenty of time for your flight. Otherwise, since the nearest airport to the cruise port is Cat Bi airport (Haiphong), you can consider to book the flight from here, a one-way bus transfer from Hanoi, and take a taxi after the cruise to save time. I hope this helps. Should you need more information, please do not hesitate to ask us. Best regards, Mary (Ms.)
Asked by Kim | Dec. 15, 2020 03:27
Hello, may I ask what food you serve on this cruise? As my parents are a bit picky. Thanks a lot!
Answered by Mary | Dec. 15, 2020 03:33
Dear Kim, Thank you for your interest in our service. Heritage Binh Chuan Cruise serves Asian combined with Western food and the menu is created to match the taste of almost all customers, please no worries. If your parents have any special food requirements or allergies, please tell us in advance so the cruise can serve you better during your trip. Should you need further information, please feel free to ask us. Best regards, Mary (Ms.)
Asked by carmel norris | Dec. 11, 2020 11:15
hello does the tour include kayaking through or under the caves? regards Carmel
Answered by Mary | Dec. 11, 2020 11:29
Dear Carmel Norris, Thank you for your email. You will have time kayaking in an untouched area on the first day and go on a bamboo boat (rowed by a local person) through the Dark-Bright Cave on the second day. Should you need further information, please do not hesitate to contact us. Best regards, Mary (Ms.)
Asked by Chen | Dec. 07, 2020 10:36
Hi Team, I see that the departure port is Got Pier, but I don’t find it on the map. May I know where is this Got Pier?
Answered by Jolie | Dec. 07, 2020 10:41
Dear Mr. Chen, Thank you for contacting us with your question. GOT Pier is located in Cat Hai Island, Hai Phong Town. Please follow this link for the maps of the pier: https://goo.gl/maps/d6Bfws2E3iDb2kFM8. I hope this helps and please let me know if you have any other questions. Best regards, Jolie (Ms.)
Asked by Fiona | Dec. 02, 2020 03:20
Hi, I am interested in 2 days/1 night Heritage cruise. Is it possible to arrange the transfer from Ninh Ninh instead of Hanoi. Maybe I would go to Hanoi after the cruise. How much would the transfer be? Kind Regards, Fiona.
Answered by Mary | Dec. 02, 2020 03:29
Dear Fiona, Thank you for contacting us. Heritage Binh Chuan Cruise does offer the shuttle bus, but from Hanoi only. Thus, if you would like to be picked up from Ninh Binh, we can arrange a private car for you, and the cost is US$ 90/4-seat car/way. After the cruise, you can book the shuttle bus with the cost of US15/person/way back to Hanoi. Should you need further assistance, please feel free to contact us. Thank you! Best regards, Mary (Ms.)
Asked by Sarah | Dec. 01, 2020 09:37
Hi, Does the cruise run on December 24th? We are thinking of booking for 2. What would be the cost? Any surcharge for Christmas Eve?
Answered by Cindy | Dec. 01, 2020 09:38
Dear Sarah, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip plan. Regarding your preference for Heritage Cruise Binh Chuan, I am glad to inform you that this cruise is available on 24th Dec and its cost is US$310 for a Delta Suite cabin for 2 persons including bus from/to Hanoi. If you do not take the transfer, the cost is only US$260 for 2 persons. And the surcharge for Christmas Eve is US$15 per person. Do you want to confirm this? Should you have any further questions, please do not hesitate to contact me. Hope to hear from you soon! Best regards, Cindy (Ms.)
Asked by Jenny | Nov. 27, 2020 05:15
Is it possible to book one-way transfer from Hanoi to the pier? I only find the round trip choice. Please let me know. Thank you!
Answered by Jolie | Nov. 27, 2020 05:24
Dear Ms. Jenny, Thank you so much for your email! You can surely book the shuttle bus one way, it costs US$ 15/person/way from Hanoi Old Quarter to the cruise pier. If you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Luke Davies | Nov. 26, 2020 01:47
Hi there, I'd like to book a 2days/1night trip sometimes from 26-30/10/2021 for 2 people. Can you please send me a detailed itinerary and the cost of the trip? Thank you!
Answered by Bailey | Nov. 26, 2020 01:50
Dear Mr. Luke Davies, Thank you for contacting us with your request! I have already sent you a detailed itinerary and cost of this trip for 2 persons, please help me to check your email. Once you decide your travel date, please let me know as soon as possible to check the cruise's availability accordingly. I hope to hear from you soon and should you need any further information, please feel free to let us know! Best regards, Bailey (Ms.)
Asked by Chen | Nov. 25, 2020 09:09
Hi, I would like to know at what time the tour returns to Hanoi and if it is possible to be dropped off at the airport?
Answered by Jolie | Nov. 25, 2020 09:13
Dear Mr. Chen, Thank you for your questions. The shuttle bus will take you back to Hanoi at around 2:30 PM, however, I am sorry that the drop-off area is in Hanoi Old Quarter. If you need to get to the airport, you can simply take a taxi there. I hope this helps and please let me know if you need any further assistance. Best regards, Jolie (Ms.)
Asked by Chris | Nov. 24, 2020 05:14
Hello, I'm looking to book a 2D1N trip of 2 rooms for 4 people. Do I have to pay extra for kayaking and boat ride on the itinerary?
Answered by Hana | Nov. 24, 2020 05:16
Dear Mr. Chris, Thank you for contacting us! Please note that kayaking and the itinerary are already included in the price and you do not need to pay extra cost for these services. May I know your travel date in order to check the cruise availability accordingly? I hope to hear from you soon and please let me know if you need any further assistance. Best regards, Hana (Ms.)
Asked by David | Nov. 23, 2020 03:34
Hi, we are a family of parents and 2 children aged 6 and 8. Is that possible to stay in the Delta Cabin? Thank you so much!
Answered by Mary | Nov. 23, 2020 03:40
Dear David, Thank you for your interest in our service. Your family will surely fit the Delta Cabin, no worries. Your 6-year-old child will share the same bed with parents and the other child will sleep on an extra bed for the best comfort. Should you have any other questions, please do not hesitate to contact us. Best regards, Mary (Ms.)
Asked by OS KIRAN | Nov. 23, 2020 01:50
We are pure vegetarians and do not eat any sea food or meat, will we have good vegetable spread for meals and breakfast
Answered by Amber | Nov. 23, 2020 01:52
Dear OS Kiran, Thank you for your questions. Heritage Cruise Binh Chuan and all the other cruises do offer vegetarian food so please kindly no worries. Please kindly inform us of your food request when you book the cruise. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
151 Customer reviews for Heritage Cruise Binh Chuan
Excellent
Based on 151 reviews
| Cruise quality |
|
9.7 |
| Food/Drink |
|
9.6 |
| Cabin quality |
|
9.7 |
| Staff quality |
|
9.8 |
| Entertainment |
|
9.5 |
| Outstanding: | 69 |
| Excellent: | 72 |
| Very good: | 7 |
| Good: | 3 |
| Mature couples: | 37 |
| Solo travellers: | 11 |
| Family with children: | 32 |
| Groups of friends: | 27 |
| Young couples: | 44 |
Comments are provided by customers who have previously taken this cruise trip
-
Short Hannah Patricia Singapore 23-06-2023
Excellent
The staff and Miss Tran – the manage were amazing! We had the best time - Thank you!
Cruise quality 10 Food/Drink 10 Cabin quality 9 Staff quality 10 Entertainment 10 -
Trent Gordon DavidSon Australia 21-06-2023
Outstanding
The room got so beautiful views thanks to big windows, and everything was really convenient and modern. We also very enjoyed the cuisines, really unique and we loved the way the staff served the food - fast and professional. Especially enjoyed a visit to ba trai dao beach, we went swimming and watched such pretty scenery. So far, this is one of my best trips ever. Thank you all very much!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
DolPhin US 19-06-2023
Excellent
Food was amazing + lovely staff (especially Teddy and the beverage manager) - THANK YOU!
I hope the pool were larger because so many people liked swimming, and the view was spectacular!Cruise quality 10 Food/Drink 10 Cabin quality 9 Staff quality 9 Entertainment 10 -
Tschanz Urs Singapore 17-06-2023
Outstanding
We have an excellent journey! Everything was perfect and everyone was lovely, very friendly and ready to help! Thank you so much, Heritage!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
James Mount UK 14-06-2023
Excellent
We really enjoyed the experiences and the views. Not many activities for large group on board but activities off deck were awesome. Kayaking was fun and Ba Trai Dao Beach was so beautiful.
Cruise quality 9 Food/Drink 9 Cabin quality 9 Staff quality 9 Entertainment 10 -
Joanne Moree DeMichele Germany 13-06-2023
Excellent
Definitely recommend to all we know, everything was great!
The chef catered to vegans really well, delicious and good variety! Food was fresh and really meets my taste!
2n1d was quite short, hope to have had more time exploring the everything, and longer time for kayaking as well!Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9
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