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Heritage Cruise Binh Chuan 2 Days/1 Night
Lan Ha Bay, Dark and Bright Cave
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About Heritage Cruise Binh Chuan
Put into operation in 2019 as a new 5-star cruise, this 4-story work of art reflects the golden time of the Indochine period. Bearing the iconic embarks of the first ship by Bach Thai Buoi, Heritage Binh Chuan promises a luxury stay right above the emerald water of Lan Ha Bay.
Heritage Binh Chuan's built-in 20 boutique cabins, including 6 Delta Suites, 10 Ocean Suites, 2 Captain Suites, and 2 Regal Suites. Despite having a different design, all units are spacious, ranging from 33 to 46 sqm, and clad with high-end amenities.
The design is mainly inspired by the Indochine style but still able to express the tradition and culture of past time. With the intention of maximizing the coverage of natural lights, arched staircases and large windows are used everywhere. The cabins have their own private balconies and a large bathroom with huge glass windows for green Bay vista.
The first two floors of the cruise are distributed for visitors’ cabins - Delta and Captain Suite stand next to the wine cellar on the 1st floor, Ocean and Regal are on the 2nd - while the remaining floors are adorned for dining and entertainment purposes. There is a large sun lounge for multi activities such as morning Vovinam, outdoor cooking class, event parties, afternoon tea, or just simply lying on the benches to admire the stunning Bay.
Moreover, the only seasonal pool of Lan Ha cruise, and one of the largest onboard swimming pools, located on the top floor, will absolutely satisfy the need for a dip. For guests craving Vietnamese local food and international dishes, L’Indochine and Le Tonkin restaurants, a wine cellar, and a lounge bar can serve. Breakfast and lunch will be Asia plus Western buffet, dinner will be of fine dining style, small kids have their own custom-made order menu.
There is also a piano lounge, an art gallery, and a boutique spa for other relaxing experiences. Along with flexible tours and exciting activities, the cruise is on fire to bring an unforgettable cultural experience for every Vietnam traveler.
4 things that we love most about Heritage Cruise Binh Chuan
- Spacious cabins with private balcony
- Swimming pool on sundeck
- Exclusive Arts Gallery
- Free Kayaking
Full Itinerary
You will be greeted at your hotel in the Old Quarter to take the new highway to Tuan Chau Pier (if book our shuttle bus).
AfternoonBoard the Heritage Cruises boat and enjoy a welcome drink as you receive a cruise briefing, safety instructions and check in to your suite. Lunch is served at L’Indochine Restaurant. Later cruise to Da Chong islet, where you can see a heritage lighthouse built by the French more than 100 years ago. After lunch, cruise to Gia Luan Lagoon where limestone karst formations rise out of the sea. This quiet bay is untouched and remote, as not many cruise ships visit. At 15:30 the cruise vessel approaches the Ba Trai Dao beach (or Tra Bau) in Lan Ha Bay, a natural frontier between the provinces of Halong and Haiphong. This secret hideaway has beaches, caves and the spectacular natural beauty of about 400 islands. Guests can try kayaking or simply swim in the clear waters of the bay.
EveningActivities include afternoon tea and the chef will lead a Vietnamese cooking class. Afterwards, a memorable dining experience will be offered at the restaurant, with local food in an intimate and romantic setting. Enjoy evening views of the bay at the bar on the top deck. Try your hand with squid fishing. The bars are open until late.
Start the day with a session of Vovinam on the sundeck. Afterwards, guests will enjoy a light breakfast on board. At 7:15 we shall head off in a bamboo boat to explore the Dark and Bright Cave. Return to the ship for checkout. At 10:00 enjoy brunch while cruising back to harbour.
NoonDeparture to Hanoi for those who have booked our Limousine service.14:00 Approximate time of arrival in Hanoi, and drop-off at your hotel.
Last updated 11:03 Thursday 21 Jul 2022
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- Transfer from Hanoi to Tuan Chau Pier and back (transfer time approximately 2.5 hours)
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- Tax, tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas and Vietnam's Holiday
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals on board during cruise program
- International Breakfast Buffet
- Tai Chi Session
- Cooking Class
- Insurance
- Kayaking
- Check in on board: 12:10pm
- Check out: 10:00am
- Return Hanoi: 2:30pm
- The FOC rate for children under 5 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 5 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 5-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Peak season surcharge: Surcharge $75/adult and $35/child for December 24th, December 31st
- Vietnam Holiday Surchage: $20/adult/night and $15/child/night for travel date on 10th April, 30th April, 1st May (Vietnam's public holiday). Surcharge of $40/person for travel during Lunar New Year (21-25 January 2023)
- Shuttle bus: $40/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Asked by Mia Wang | Aug. 16, 2022 03:51
Hi, How are you? I plan to take a tour in Vietnam in October.In fact, I have booked hotels and flights and found out my Chinese E-passports is not eligible for E-visa. If I book a cruise tour with you, can you help me with a visa approval letter? Thank you very much! Mia
Asked by S Datta | Jul. 18, 2022 09:24
Hi, I'd like to book this cruise for 2days and 1 night (7-8th Aug. 2022). Can you please confirm the price per person? Will the room come with a balcony? Thanks.
Asked by Prachi Sharma | Jul. 14, 2022 09:34
Hi. I wanted to know if you have an availability of two rooms for the 20/21/22 July. Two nights and three days. Thankyou.
Asked by Ian | Jul. 02, 2022 09:28
Hi, where on the ship is the regal suite situated? Is it at the back of the ship? The side or the front?
Asked by Shirin | Jul. 02, 2022 09:25
Hi, my fiancé and I will be on our honeymoon in Vietnam this autumn and in October we are joined by family and friends. We would like to do a 3 day cruise starting October 13th, with 7 people. Preferably one Regal Suite and two other cabins, either Delta or Ocean with an extra bed in one of them. Is this a possibility? How much would it cost? Are there other cruises with a similar itinerary that you can recommend? Thank you in advance :)
Answered by Melissa | Jul. 02, 2022 09:26
Dear Ms. Shirin, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay as well as your special event! Heritage is definitely a great option to consider although you may want to consider Stellar of the Seas - our most popular cruise as well: https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html I would like to send you the price option for both of these for you to consider: Heritage Cruise 3 day 2 night - Cabin: 1 regal suite + 2 delta suite + 1 extra bed . Total cost: 3200 USD Special offer early bird - 5% ~ $160 Cost after discount: 3040 USD Stellar of the Seas (https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html) Cabin: 1 executive cabin + 2 junior suite + 1 extra bed. Total cost: 3250 USD. Special offer early discount $50. Cost after discount: 3200 USD For transfer: - Bus by Heritage Cruise: 40$/person/round trip - Bus by Stellar of the Seas: 20$/person/round trip - Private van round trip: $215. Please take your time going over the information and let me know if you have any questions! Best regards, Melissa
Asked by Varsha | Jun. 21, 2022 11:06
Hello, I plan to fly out of Noi Bai International Airport (Hanoi) at 1545 after the 2D/1N cruise. If I get a private car to go directly to the airport will I make my flight on time?
Asked by Samantha Owen | Jun. 16, 2022 08:53
Please can you confirm which pier this cruise departs from and arrives at? On the website it appears in a list of cruises departing Hai Phong, yet when I read the description it says it leaves from Tuan Chau pier which doesn't seem to be in Hai Phong? Thank you.
Answered by Jo | Jun. 16, 2022 08:54
Dear Ms. Samantha, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. As of Jun 2022 all cruises have moved its operation to Tuan Chau Pier for better facilities in welcoming guests. For the Got pier in Hai Phong it often experiences traffic jam especially during summer which was an inconvenience for many guests. If you have any other questions please let me know any time! Jo (Ms.)
Asked by Estela Lim | Jun. 04, 2022 10:42
We are a group of 4 who wants to join your Halong Bay 3D2N cruise in the first week of October 2022. Please indicate date available for 2 rooms and the price for each pax. We would also like to be picked up in our Hanoi hotel to the pier and back after the cruise. Does your meal included in the cruise?
Answered by Melissa | Jun. 04, 2022 10:42
Dear Ms. Estela, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. We are still available for any departure date in October so once we know of your specific date I can inform you the availability of cabin type. The cost for transfer round trip is $40/person/round trip and we can pick up from any hotel in Hanoi Old Quarter. All meals are included. The only exclusions are drinks. Please let me know if you have any further questions and I look forward to hearing from you soon! Best regards, Melissa
Asked by Ritu | May. 28, 2022 09:43
Hello. I am looking to book the cruise for the 9th of June. Total no of pax is 3. Can you give me your best price for 3 passengers? Also is the price inclusive of the price for the cruise. If I wanted a transfer from the pier to the Hanoi international airport, could that be arranged? How much would thay cost ?
Answered by Melissa | May. 28, 2022 09:43
Dear Mr. Ritu, Thank you for contacting us and we are happy to hear from you! We can arrange 1 delta suite + 1 extra bed for you on 9th Jun. The cost is $522 for this cabin. For transfer the options are: - Hanoi - Halong Bay - Hanoi by bus: $40/person. Total: $120 for 3 persons - Hanoi - Halong Bay - Hanoi - Hanoi Airport by bus: $155 for 3 persons - Hanoi - Halong Bay - Hanoi Airport by private car: $180 for 3 persons If you need further information please let us know! I look forward to hearing from you soon! Best regards, Melissa (Ms.)
Asked by Werner | May. 25, 2022 09:24
Hi, does the itinerary include a chance to hike to a viewpoint/summit of an island, so that I can take pictures also from a higher level lookout point?
Answered by Melissa | May. 25, 2022 09:27
Dear Mr. Wener, Thank you for your email and question. Heritage Binh Chuan Cruise does not include a hike to the top of the island. If you prefer to include a trek/hike to view point, it is better to consider Halong Bay route. Two of the best cruises operating on Halong Bay are Ambassador Cruise: https://www.halongbaytours.com/cruise/president-cruise.html or Paradise Elegance Cruise: https://www.halongbaytours.com/cruise/paradise-luxury-elegance.html I hope you can consider them. If you have any questions please let me know! Best regards, Melissa (Ms.)
Asked by Anca | May. 20, 2022 08:52
Dear, I am interested in itinerary 2 days/ 1 night . We are two persons. Is not very clear for me what are exactly the outdoor activities that we will be doing (example: bamboo boat, caves, cycling, hiking..etc) are any of these activities part of the tour? I am also interested in a bus transfer from Hanoi to the cruise and back to Hanoi. How much it will costs for two people and where will be the pick up in Hanoi take place (hotel?)? Thank you!
Answered by Melissa | May. 20, 2022 08:52
Dear Anca, Thank you for your email and we are happy to hear from you! I have sent you the detailed itinerary attached for Heritage Cruise 2 day 1 night trip via email. We offer shuttle bus round trip and the cost is $40/person - with pick up and drop off at your hotel. Have you decided on your trip date yet? I look forward to hearing from you soon! Melissa (Ms.)
Asked by Ingri Seth | May. 17, 2022 08:28
Hi! We are looking to book your cruise in the start of July, but have heard that typhoons and bad weather can occur in this season. Will we get a full refund if the trip is cancelled due to bad weather conditions? Thank you in advance, Best regards
Answered by Melissa | May. 17, 2022 08:28
Dear Ms. Ingri Seth, Thank you so much for contacting us and we are happy to hear from you! Late July - August we may have some typhoons and if you travel at the start of July you should be fine! Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know! Best regards, Melissa
Asked by Kristina Quintal | May. 16, 2022 09:42
Hello, I am wanting to book the Heritage Cruise for next April 2023, for Sunday 2nd. We want to do the 3 day, 2 night cruise with cycling etc. Is this a day the cruise departs, or are there set days already planned? It comes up with availability, but it does for every day of the week? Is there set sailing days I should plan around instead? Thank you in advance, Kristina :)
Answered by Melissa | May. 16, 2022 09:42
Dear Ms. Kristina, Thank you for your email and we are happy to hear from you! Heritage Cruise departs daily so please do not worry. May I know how many people will travel, please? For early booking we are also offering 5% off so the saving is quite a lot! When you are ready to book please let me know so I can assist you! Melissa (Ms.)
Answered by Melissa | May. 16, 2022 09:43
Dear Ms. Kristina, Thank you for your email and we are happy to hear from you! Heritage Cruise departs daily so please do not worry. May I know how many people will travel, please? For early booking we are also offering 5% off so the saving is quite a lot! When you are ready to book please let me know so I can assist you! Melissa (Ms.)
Asked by Narendra Hutomo | May. 12, 2022 09:09
Hi there. I plan to book the Delta Suite for 2D1N sometime in mid-August 2022 for my honeymoon with my soon-to-be wife. 1. May I ask what makes someone eligible for the "Exclusive Expat Offer - Only $135/person"? Plus if I'm eligible and I plan to take on that offer, what is excluded from this offer? Will the room I pay for also have a balcony as well as a bathtub? 2. So the price would be $270/2 pax + $40 for round trip transport = $310 right? Looking forward to hearing from you.
Answered by Melissa | May. 12, 2022 09:10
Dear Narendra, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. Please kindly note that this special expat deal is for guests who have a work permit or temporary residence card (TRCs) in Vietnam. Please let me know if you have one of these documents so I can apply the expat rate for you. If not we have many other special deal. Can you let me know the trip date, and how many persons are traveling so I can send you our deals? Best regards, Melissa
Asked by Greg | May. 07, 2022 09:40
Hello, is there any space for 3 people today to go on this cruise thank you,
Answered by Melissa | May. 07, 2022 09:40
Dear Mr. Greg, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I have received your request for a quotation, and wonder when is your trip date? I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Marilyne Boyer | May. 05, 2022 09:12
Hi, I would like to book a 4D/3N trip in june for 2 people, could you let me know if this is available? thanks
Answered by Melissa | May. 05, 2022 09:13
Dear Ms. Marilyne Boyer, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. We are available on Heritage Cruise / Captain cabin for 7-9 June only. The 4 day 3 night has not yet resumed. I wonder if you can consider this trip date and if so, may I know how many persons are travelling so I can send you best trip quotation? I look forward to hearing from you! Best regards, Melissa (Ms.)
Asked by Jihee Kim | May. 03, 2022 10:00
Hello, We(2 adults) are thinking of making a reservation for the Delta Room from June 13th to 14th. The price of $350 is very attractive for us! But it says that the transfer fee is not included. How much does it cost to transfer fee from Hanoi Old Quarter to Cruise, and from Cruise to Hanoi Hotel?
Asked by Zac | Apr. 23, 2022 03:37
Hi, would like to check if the cruise is scheduled for departure on 4th June 2022 for 3D2N ? and how much would be the transfer from Hanoi to Ha Long?
Answered by Rosie | Apr. 23, 2022 03:37
Dear Zac, Thank you very much for contacting us. We are happy to assist you with your Halong Bay trip! We are pleased to advise that Heritage Cruise Binh Chuan is now available on 04Jun for 3D2N trip. Delta Suite cabin costs USD 660/cabin for 2 persons + shuttle bus transfer round trip costs USD 40/per person. May we have the number of guests and cabins you need for booking assistance please? We look forward to hearing from you soon. Best regards, Rosie (Ms.)
Asked by Hallie Huffaker | Apr. 22, 2022 08:58
Hello! Do you help with organizing the transfer / what do most people do for the transfer?
Answered by Cindy | Apr. 22, 2022 08:59
Dear Hallie Huffaker, Thank you for your email! We are so happy to hear about your trip to Halong Bay! Please be advised we can help arrange transfer for you and it can be by sharing shuttle bus or private car. Most people book shuttle bus for the transfer. Can you please let me know your travel date and how many people are travelling for me to check the availability accordingly? Should you have any questions, please do not hesitate to contact me. It's my pleasure to help you. Best regards, Cindy (Ms.)
Asked by DLo | Apr. 21, 2022 11:03
Hi, I would like to book two rooms -- one Ocean Suite, and connected to the Regal Suite. We have two adults and three children, and one of the children is 4 years old. I understand that he will be considered FOC. Can you send me a quote for this? Thank you! (Departure 1 June 2022).
Answered by Melissa | Apr. 21, 2022 11:04
Dear Ms. Lo, Thank you for your reply. Please find the cruise quotation below: Heritage Cruise Binh Chuan Date: 1-3 June Guests: 02 adults + 2 children + 1 FOC child (younger than 5) Cabin: 1 ocean suite double with balcony connecting with 1 regal suite Transfer: pick up and drop off by shuttle bus Cost: $1870 for your family If you want to book this trip please let me know! Should you need any further assistance from us, please do not hesitate to ask in advance. Many thanks with best regards, Melissa (Ms.)
Asked by Hong | Apr. 08, 2022 10:26
Hello there, are there non-seafood dishes available? My partner is not able to eat seafood.
Answered by Lisa | Apr. 08, 2022 10:27
Dear Ms. Hong, Thank you for your email and we are happy to assist you with your trip to Halong Bay! Heritage Cruise Binh Chuan is known for its food service, and the cruise can surely prepare alternatives for your partner. Non-seafood meals are available for sure. Have you had a trip date in mind yet? Please let me know if you have any questions! Best regards, Lisa (Ms.)
Answered by Mary | Apr. 01, 2022 11:59
Dear Sasha, Thank you for your question. Kindly be noticed that snorkeling is not available in Halong Bay. Some activities you can try when booking a cruise trip include kayaking, swimming, or hiking to the mountain. Should you need further information, feel free to get back to us. It's our pleasure to help. Regards, Mary (Ms.)
Asked by Michelle Loh | Mar. 28, 2022 09:47
Noted only an itinerary listed for 2 days…may I know what would be the itinerary for 3 days? What would be different for the additional 1 day? Thanks!
Answered by Rosie | Mar. 28, 2022 09:52
Dear Michelle, Thank you very much for contacting us. I have already sent you the 3 day - 2 night itinerary of Heritage Cruise Binh Chuan via email. This itinerary brings guests further to the bay so you could discover more and enjoy the quieter area. Do you have a preferred travel date and number of cabins you need so we could check the cruise availability for you? We look forward to hearing from you soon. Thank you. Best regards, Rosie (Ms.)
Asked by Elvin | Mar. 24, 2022 04:51
HI, can you please provide a quote for 3D/2N cruise for 3 persons in 1 Ocean suite cabin on June 9, 2022? thanks
Answered by Rosie | Mar. 24, 2022 04:53
Dear Elvin, Thank you very much for your interest in our service. We are pleased to advise that Heritage Binh Chuan Cruise has the Ocean Suite cabin available at USD 870/03 persons (a double bed + 1 extra bed) excluding bus (Dcar Limousine bus surcharge: USD 35/per person). I hope this works for you. Should you have any other questions, feel free to get back to us. We look forward to hearing from you soon. Best regards, Rosie (Ms.)
Asked by Kerrie | Mar. 24, 2022 10:46
I have 2 questions What is the weather like at the end of September. As my husband is not a fit man he would not be able to kayak so would there be another option for us as we are both seniors. Looking at arrival to your cruise on 30/09/2022.
Answered by Lisa | Mar. 24, 2022 10:46
Dear Mrs. Kerrie Mclean, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. The end of September is a good time to visit Halong Bay as the weather will be milder than the summer month and still sunny enough for you to enjoy the Bay. Heritage Cruise Binh Chuan is definitely a good choice for seniors because of its decoration and services. There is an art gallery, a wine cellar on the first floor, a beautiful library on the second floor, and a swimming pool on sundeck. If you do not feel like kayaking, you can still enjoy lazing on the beach, or staying on the sundeck with a tea or cocktail. I hope this is helpful for you. If you have any questions please let me know and I would be happy to answer! Best regards,
Asked by Archenita Ferlito | Feb. 11, 2022 10:45
Hello, I would like to book a double bed cabin for 3 adults please. I have a husband and a girlfriend and do not wish to sleep separately for a 3day cruise. Please assist.
Answered by Jolie | Feb. 11, 2022 10:46
Dear Mrs. Archenita Ferlito, Thank you so much for contacting us! Three of you can surely stay in one cabin on Heritage Binh Chuan Cruise. We will arrange one extra bed in the cabin for your group. Can you please kindly share with me more about your travel plan in order for me to assist you better? I hope to hear from you soon and should any further assistance be needed, please do not hesitate to ask us! Best regards, Jolie (Ms.)
Asked by Grace Herman | Nov. 04, 2021 09:13
Hi, do you have 1 single cabin room? How much it cost? Is it possible to fit 3 person in 1 room? Im planning to go there with my husband and my mother, if i book regal suite, where is the extra bed will be placed? is it possible to put it somewhere so me and my husband still have some privacy from my mother? thank you
Answered by Jolie | Nov. 04, 2021 09:22
Dear Ms. Grace Herman, Thank you so much for contacting us! Yes, you can surely take one room for 3 persons, however, it is quite difficult to have privacy as you are staying in one room. Hence, I would suggest you take 1 Ocean Suite single cabin with 1 Regal Suite cabin. The two cabins are connecting thus I believe it fits your family the best. May I ask for your travel date in order for me to send you our quotation accordingly? I hope to hear from you soon and should any further assistance be needed, please do not hesitate to contact us! Best regards, Jolie (Ms.)
Asked by Loic Potin | Aug. 11, 2021 02:37
Hello, I'm interested for your 2 days cruise but I need to take my flight back at Hanoi Airport (international flight) at 18:15. Do you think I could be on time to take my flight by returning from your cruise? Thank you in advance for your answer... Kind regards, Loic
Answered by Cindy | Aug. 11, 2021 02:42
Dear Loic Potin, Thank you for your inquiy! My name is Cindy and I am very happy to assist you with your trip plan! Regarding your questions, please be advised that you would be back to Hanoi at about 2.30pm and from Hanoi to Hanoi airport is only 30 minutes so you would still have enough time to catch your flight at 18.15, please no worries. Please contact us for us to help you to arrange the tour. Best regards, Cindy (Ms.)
Asked by Yuki | Jul. 21, 2021 11:12
May I ask the address of the cruise? Is it possible for us to go to the port by ourselves?
Answered by Mary | Jul. 21, 2021 11:16
Dear Yuki, Thank you for your question. Please update the latest address of Heritage Binh Chuan Cruise as followed: Lux Cruises, Lot 28 Tuan Chau Marina, Halong, Quang Ninh Province. You can surely arrange the vehicle by yourselves. Please make sure you are ready at the port no later than 11:30 am on your travel date. If you need more information, feel free to ask us. Regards, Mary (Ms.)
Asked by Shannon Williamson | Jul. 07, 2021 11:32
Hello, is it possible for 3 of us to stay in one cabin? We just see the suggestion of 2 separate cabins for 3 adults. Thanks!
Answered by Mary | Jul. 07, 2021 11:37
Dear Shannon Williamson, Thank you for your interest in our service. If three of you want to share one cabin, the third person has to sleep on an extra bed and will be charged 50% of a cabin. Please consider and let us know if you have other concerns. Regards, Mary (Ms.)
Asked by Arianne Daly | Jun. 30, 2021 10:53
Do you have a different menu for a 3-year-old kid or we need to prepare it by ourselves? Thanks.
Asked by Nicky | Jun. 24, 2021 10:16
Hi, we'd like to book the transfer service but haven't booked any hotel yet. Is it okay if we inform you of the hotel address later? Thanks!
Answered by Jolie | Jun. 24, 2021 10:24
Dear Nicky, Thank you for your questions and yes, you can surely let us know your hotel address later. However, please note that the shuttle bus pickup area is in Hanoi Old Quarter only thus please book a hotel in this area. Also, please kindly inform us at least 3 days in advance of your travel date for the best arrangement. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Alison | Jun. 15, 2021 09:55
Does the cruise have a bathtub in each cabin? Thanks!
Answered by Mary | Jun. 15, 2021 09:58
Dear Alison, Thank you for your question. Kindly be noticed that all cabins on Heritage Binh Chuan Cruise have a bathtub, and the Regal Cabin also includes a jacuzzi for relaxation. If you have further questions, don't hesitate to contact us. Regards, Mary (Ms.)
Asked by Alicia | Jun. 10, 2021 10:38
Hello, will we walk or hike to Dark and Bright Cave? I have a weak knee and wonder if I can make the tour to the cave.
Answered by Mary | Jun. 10, 2021 10:39
Dear Alicia, Thank you for contacting us. Please note that Dark - Bright Cave is underground caves and you just visit by a kayak or sampan boat and will see a beautiful lagoon after passing through. You definitely can make the trip, no worries. Should you need more information, feel free to ask us. Best regards, Mary (Ms.)
Asked by Angela | Jun. 03, 2021 02:37
What time is pick up in Hanoi? Also, if I book a flight from Haiphong to HCMC - what is a suitable departure time to consider. I presume there is transport to the airport after the cruise.
Answered by Cindy | Jun. 03, 2021 02:40
Dear Angela, Thank you so much for your question. My name is Cindy from Halongbaytours department and I am very happy to assist you with your trip. Please be advised that the pick up time is at around 8.45-9.25 AM from 198 Tran Quang Khai, Hoan Kiem, Ha Noi. The cruise finishes at abotu 11.30 - 12.00 and it is only about 45 minutes by car from GOT pier (where the Heritage Cruise Binh Chuan docks, so you can book the flight back to HCMC from Hai Phong after 2.00pm.
Asked by Jeff W | May. 22, 2021 12:22
Hello, Is it possible to be picked up in Hanoi (via shuttle bus) and dropped off at Haiphong Airport? Thank you!
Answered by Hana | May. 22, 2021 12:24
Dear Mr. Jeff W, Thank you for your questions. Yes, you can take the shuttle bus one way from Hanoi to the cruise pier and after the cruise trip finishes, you can simply take a taxi to Hai Phong Airport for the most convenience. It is around 40-minute driving by car. If you need any further information, please feel free to ask us! Best regards, Hana (Ms.)
Asked by Ling | Mar. 17, 2021 03:11
Hi, do you have vegetarian food options on the boat? Thank you!
Answered by Cindy | Mar. 17, 2021 03:17
Dear Ling, Thank you so much for your question. Yes, the boat can surely prepare the vegetarian food if you require thus please kindly no worries about that. May I know your trip date and group size in order for me to check the cruise availability accordingly? Looking forward to hearing from you soon! Best regards, Cindy
Asked by Maria Gomez | Jan. 04, 2021 04:20
Hi. We are thinking of booking Heritage Cruise Binh Chuan and I would like to know if there is a bathroom/toilet in each cabin please?
Asked by Sarah | Dec. 17, 2020 10:41
hi team, I am looking at booking this cruise on 23 January - 24 January. I am also looking at a flight out of Hanoi at 5:40pm on the 24th of January. Will I be able to make it to my flight after this cruise?
Answered by Mary | Dec. 17, 2020 10:51
Dear Sarah, Thank you for your question. The cruise trip finishes at around 11:30 am on 24 Jan. If you use our bus transfer, you will be back to Hanoi Old Quarter at around 2:30 pm, and it takes you around 50 minutes from there to Hanoi Airport. Thus, you still have plenty of time for your flight. Otherwise, since the nearest airport to the cruise port is Cat Bi airport (Haiphong), you can consider to book the flight from here, a one-way bus transfer from Hanoi, and take a taxi after the cruise to save time. I hope this helps. Should you need more information, please do not hesitate to ask us. Best regards, Mary (Ms.)
Asked by Kim | Dec. 15, 2020 03:27
Hello, may I ask what food you serve on this cruise? As my parents are a bit picky. Thanks a lot!
Answered by Mary | Dec. 15, 2020 03:33
Dear Kim, Thank you for your interest in our service. Heritage Binh Chuan Cruise serves Asian combined with Western food and the menu is created to match the taste of almost all customers, please no worries. If your parents have any special food requirements or allergies, please tell us in advance so the cruise can serve you better during your trip. Should you need further information, please feel free to ask us. Best regards, Mary (Ms.)
Asked by carmel norris | Dec. 11, 2020 11:15
hello does the tour include kayaking through or under the caves? regards Carmel
Answered by Mary | Dec. 11, 2020 11:29
Dear Carmel Norris, Thank you for your email. You will have time kayaking in an untouched area on the first day and go on a bamboo boat (rowed by a local person) through the Dark-Bright Cave on the second day. Should you need further information, please do not hesitate to contact us. Best regards, Mary (Ms.)
Asked by Chen | Dec. 07, 2020 10:36
Hi Team, I see that the departure port is Got Pier, but I don’t find it on the map. May I know where is this Got Pier?
Answered by Jolie | Dec. 07, 2020 10:41
Dear Mr. Chen, Thank you for contacting us with your question. GOT Pier is located in Cat Hai Island, Hai Phong Town. Please follow this link for the maps of the pier: https://goo.gl/maps/d6Bfws2E3iDb2kFM8. I hope this helps and please let me know if you have any other questions. Best regards, Jolie (Ms.)
Asked by Fiona | Dec. 02, 2020 03:20
Hi, I am interested in 2 days/1 night Heritage cruise. Is it possible to arrange the transfer from Ninh Ninh instead of Hanoi. Maybe I would go to Hanoi after the cruise. How much would the transfer be? Kind Regards, Fiona.
Answered by Mary | Dec. 02, 2020 03:29
Dear Fiona, Thank you for contacting us. Heritage Binh Chuan Cruise does offer the shuttle bus, but from Hanoi only. Thus, if you would like to be picked up from Ninh Binh, we can arrange a private car for you, and the cost is US$ 90/4-seat car/way. After the cruise, you can book the shuttle bus with the cost of US15/person/way back to Hanoi. Should you need further assistance, please feel free to contact us. Thank you! Best regards, Mary (Ms.)
Asked by Sarah | Dec. 01, 2020 09:37
Hi, Does the cruise run on December 24th? We are thinking of booking for 2. What would be the cost? Any surcharge for Christmas Eve?
Answered by Cindy | Dec. 01, 2020 09:38
Dear Sarah, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip plan. Regarding your preference for Heritage Cruise Binh Chuan, I am glad to inform you that this cruise is available on 24th Dec and its cost is US$310 for a Delta Suite cabin for 2 persons including bus from/to Hanoi. If you do not take the transfer, the cost is only US$260 for 2 persons. And the surcharge for Christmas Eve is US$15 per person. Do you want to confirm this? Should you have any further questions, please do not hesitate to contact me. Hope to hear from you soon! Best regards, Cindy (Ms.)
Asked by Jenny | Nov. 27, 2020 05:15
Is it possible to book one-way transfer from Hanoi to the pier? I only find the round trip choice. Please let me know. Thank you!
Answered by Jolie | Nov. 27, 2020 05:24
Dear Ms. Jenny, Thank you so much for your email! You can surely book the shuttle bus one way, it costs US$ 15/person/way from Hanoi Old Quarter to the cruise pier. If you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by Luke Davies | Nov. 26, 2020 01:47
Hi there, I'd like to book a 2days/1night trip sometimes from 26-30/10/2021 for 2 people. Can you please send me a detailed itinerary and the cost of the trip? Thank you!
Answered by Bailey | Nov. 26, 2020 01:50
Dear Mr. Luke Davies, Thank you for contacting us with your request! I have already sent you a detailed itinerary and cost of this trip for 2 persons, please help me to check your email. Once you decide your travel date, please let me know as soon as possible to check the cruise's availability accordingly. I hope to hear from you soon and should you need any further information, please feel free to let us know! Best regards, Bailey (Ms.)
Asked by Chen | Nov. 25, 2020 09:09
Hi, I would like to know at what time the tour returns to Hanoi and if it is possible to be dropped off at the airport?
Answered by Jolie | Nov. 25, 2020 09:13
Dear Mr. Chen, Thank you for your questions. The shuttle bus will take you back to Hanoi at around 2:30 PM, however, I am sorry that the drop-off area is in Hanoi Old Quarter. If you need to get to the airport, you can simply take a taxi there. I hope this helps and please let me know if you need any further assistance. Best regards, Jolie (Ms.)
Asked by Chris | Nov. 24, 2020 05:14
Hello, I'm looking to book a 2D1N trip of 2 rooms for 4 people. Do I have to pay extra for kayaking and boat ride on the itinerary?
Answered by Hana | Nov. 24, 2020 05:16
Dear Mr. Chris, Thank you for contacting us! Please note that kayaking and the itinerary are already included in the price and you do not need to pay extra cost for these services. May I know your travel date in order to check the cruise availability accordingly? I hope to hear from you soon and please let me know if you need any further assistance. Best regards, Hana (Ms.)
Asked by David | Nov. 23, 2020 03:34
Hi, we are a family of parents and 2 children aged 6 and 8. Is that possible to stay in the Delta Cabin? Thank you so much!
Answered by Mary | Nov. 23, 2020 03:40
Dear David, Thank you for your interest in our service. Your family will surely fit the Delta Cabin, no worries. Your 6-year-old child will share the same bed with parents and the other child will sleep on an extra bed for the best comfort. Should you have any other questions, please do not hesitate to contact us. Best regards, Mary (Ms.)
Asked by OS KIRAN | Nov. 23, 2020 01:50
We are pure vegetarians and do not eat any sea food or meat, will we have good vegetable spread for meals and breakfast
Answered by Amber | Nov. 23, 2020 01:52
Dear OS Kiran, Thank you for your questions. Heritage Cruise Binh Chuan and all the other cruises do offer vegetarian food so please kindly no worries. Please kindly inform us of your food request when you book the cruise. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
105 Customer reviews for Heritage Cruise Binh Chuan
Excellent
Based on 105 reviews
| Cruise quality |
|
9.7 |
| Food/Drink |
|
9.5 |
| Cabin quality |
|
9.8 |
| Staff quality |
|
9.7 |
| Entertainment |
|
9.5 |
| Outstanding: | 53 |
| Excellent: | 43 |
| Very good: | 6 |
| Good: | 3 |
| Mature couples: | 28 |
| Solo travellers: | 7 |
| Family with children: | 21 |
| Groups of friends: | 17 |
| Young couples: | 32 |
Comments are provided by customers who have previously taken this cruise trip
-
Elizabeth UK 18-07-2022
Excellent
The scenery is really charming. My husband and I booked the Regal Suite which is very large and well-equipped. The terrace is spacious, too. We love sitting there and sipping a glass of wine. We chose Heritage for our honeymoon and the staff made us surprised with nice room decorations. Kayaking on the calm and clean bay is very relaxing. Would love to come back to this place.
Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Akshat Singapores 11-07-2022
Very good
My family booked a 2 night trip. The food was okay. Service needs to be improved. The staff did not tell us the drink they gave on the day trip will be charged. We expected more with our money spent for this trip.
Cruise quality 9 Food/Drink 7 Cabin quality 9 Staff quality 7 Entertainment 9 -
Jenny Pham US 05-07-2022
Good
The service could be better. The ship is aged now, not as the original photos. There are many stains from the windows, some mould in our shower. Chairs on sundeck needs refurbished.
Cruise quality 7 Food/Drink 7 Cabin quality 7 Staff quality 8 Entertainment 7 -
Margaret Brown Australia 02-07-2022
Excellent
Love the cruise. The journey is interesting with kayaking, swimming and boat riding. There is a small pool on the deck for your kids. We tried spa on board and it was good. Food was yummy.
Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Cynthia US 27-06-2022
Outstanding
Nice cruise, beautiful landscape of Lan Ha bay. Staff is friendly and kind. Our kids love cooking class and squid fishing. Highly recommended!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Susan Ling UK 24-06-2022
Very good
Unique design and luxurious amenities. We booked Delta Suite on the first deck. The cabin is spacious and the balcony is lovely. The food is so so. Some dishes in buffet lunch on the first day was a bit cold. We love the set menu more.
Cruise quality 9 Food/Drink 7 Cabin quality 9 Staff quality 9 Entertainment 9
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