Trip Overview
Duration: 3 Days/2 Nights
Departure: Daily
Cruise Line: Capella Cruise
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Capella Cruise Tours

2DAY
3DAY

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Capella Cruise 3 Days/2 Nights

Lan Ha Bay, Dark and Bright Cave - Show on map
SwimmingSquid Fishing SpaKayaking
Prices starting from:
US$412.5 US$375
per person
View price calendar
+28 photos
Built: 2020
30 Cabins
Steel Boat
Lan Ha Bay
Full board included
9.8
Excellent Based on 142 reviews
We booked 2 nights and 3 days on Capella Cruise.
John US

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-4 Years old Free
05-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Oasis Suite
Oasis Suite
Room with balcony
  • Size: 32sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
Choose dates to show prices
Harmony Suite
Harmony Suite
Room with balcony
  • Size: 32sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
Sky Suite
Sky Suite
Room with balcony
  • Size: 32sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
Sky Family Suite (4 pax)
Sky Family Suite (4 pax)
  • Size: 43sqm
  • Max Adults: 4
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 4
Max children: 0 (up to 12 years of age)
La Suite De Capella
La Suite De Capella
Room with balcony
  • Size: 57sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Sky Terrace Suite
Sky Terrace Suite
Room with balcony
  • Size: 45sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Harmony Family Suite (5 pax)
Harmony Family Suite (5 pax)
Room with balcony
  • Size: 48 sqm
  • Max Adults: 5
  • Bed options: 1 king-size bed & 3 single beds
Extra beds available:
Show more
Max adults: 5
Max children: 0 (up to 12 years of age)

About Capella Cruise

Debuting in 2020, Capella is an all-suite vessel that creates a brand-new standard of cruising in Halong and Lan Ha Bay. Indochina culture is an unlimited source of inspiration for architects and designers to create such a beautiful vessel. The retro style harmonizes with state-of-art amenities to craft an exclusive experience which exceeds any of your expectations. If you're looking for the ultimate luxury journey at sea, look no further than Capella Cruise.

Being the sonata of beauty and ultimate luxury on Halong Bay, Capella Cruise is a blend of excellent accommodation, fascinating amenities, and a dedicated crew. In a 6-desk luxurious vessel, it features 30 luxurious and airy suites with some of the largest entry-level ones in the bay. All offer an ocean-view bathtub, floor-to-ceiling windows, bonus private terrace with elegant outdoor furniture.

Indochina styled design with elaborately beautiful interior mix together to create a sophisticated ambiance that effortlessly captivates people's hearts. Set privacy and service quality as the highest priorities, Capella features private corners for you to unwind and relax. Spirit of the Sea Lounge, located on the 4th floor with indoor and outdoor space, is the hallmark of the cruise. Here you can find your own corner inside or outside the lounge. It’s the typical place to gather with your friends before or after dinner, where you can slowly sip your favorite cocktails while listening to some classical music. No matter how long you stay, onboard activities are practically limitless. A swimming pool, karaoke room, poker club, fitness center, and indulgent spa are designed to satisfy guests at any age.

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  • Outdoor pool
  • Wifi
  • Karaoke
  • Mini-golf course
  • Cigar & poker club
  • Lounge
  • Elevator
  • Fitness room
  • Spa & massage
  • Bar
  • Restaurant
  • Waterslide

6 things that we love most about Capella Cruise

  • Aesthetic Indochina architecture
  • Elegant retro wooden interior
  • Great itinerary with many activities
  • Largest entry-level suites
  • All cabins with private balcony and ocean-view bathtub
  • Professional and attentive crew

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Halong Bay - Lan Ha Bay - Frog Pond
Noon

From 11:450 – 12:00, Capella Cruises gives you a warm welcome at Tuan Chau Marina. After the check-in session, you move to the cruise by boat. The very first experience on Capella Cruise is a delightful buffet lunch at the fine dining restaurant - Harmony of the Sea (featuring a separate menu for vegetarians and special diets).

Afternoon

In the afternoon, Capella anchors for outdoor activities on the Ao Ech. Numerous entertaining facilities are available, listed as seasonal swimming pool, jacuzzi, floating ocean pool, inflatable water slide, kayak. Alternatively, you can bask in the warm sunlight on the Ocean Sky sundeck or relax at the mini-golf course. At dusk, you are invited to join Sunset Happy hours at the Spirit of the Sea Lounge and the sundeck area. You will be feasted on freshly prepared canapés with some complimentary exotic drinks while waiting for the dark orange sunset.

Evening

After a half day full of amazing activities, the Harmony of the Sea Restaurant with the sophisticated chefs waits to indulge you in a delightful fusion feast of seafood and 5-star dishes. After dinner, you can take part in funny onboard activities such as casino games at the Cigar & Poker room; boarding games at the Spirit of the Sea Lounge. For those who seek a local-like experience, night squid fishing is a great option to experience. After getting enough recreational activities onboard, you spend a peaceful night in the delighted cabin of Capella.

  • Meals included: Lunch, Dinner
Day 2: Dark & Bright cave - Lan Ha Bay
Morning

Taking Tai-chi exercise at Ocean Sky Sundeck is a great way to start a brand-new day. After enjoying the superb breakfast at the private restaurant, you will take on an excursion to uncover the Dark & Bright Cave on traditional rowing bamboo boats. After getting enough of water-based activities, you come back to Capella Cruise. Within 1 leisure hour, you feel free to sunbathe or join in different recreational activities.

The cabin check-out process starts at 9:30 while Capella sails towards the port. You will enjoy an appetizing buffet brunch at the restaurant after checking out. After the Capella crew say farewell, you will come back to Tuan Chau Marina by boat. The journey finishes at 11:00.

  • Meals included: Breakfast, Brunch
Day 1: Halong Bay - Lan Ha Bay - Frog Pond
Noon

From 11:45am – 12:00pm, Capella gives you a warm welcome at Tuan Chau Marina. After the check-in session, you move to the cruise by boat. The very first experience on Capella Cruise is a delightful buffet lunch at the fine dining restaurant - Harmony of the Sea (featuring a separate menu for vegetarians and special diets). 

Afternoon

In the afternoon, Capella anchors for outdoor activities on the Ao Ech. Numerous entertaining facilities are available, listed as seasonal swimming pool, jacuzzi, floating ocean pool, inflatable water slide, kayak. Alternatively, you can bask in the warm sunlight on the Ocean Sky sundeck or relax at the mini-golf course. At dusk, you are invited to join Sunset Happy hours at the Spirit of the Sea Lounge and the sundeck area. You will be feasted on freshly prepared canapés while waiting for the dark orange sunset.

Evening

After a half day full of amazing activities, the Harmony of the Sea Restaurant with the sophisticated chefs waits to indulge you in a delightful fusion feast of seafood and 5-star dishes. After dinner, you can take part in funny onboard activities such as casino games at the Cigar & Poker room; boarding games at the Spirit of the Sea Lounge. For those who seek a local-like experience, night squid fishing is a great option to experience. After getting enough recreational activities onboard, you spend a peaceful night in the delighted cabin of Capella.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay- Viet Hai Village - Ba Trai Dao Beach
Morning

Wake up early to enjoy the sunrise and join the Tai Chi session to refresh your body and mind. Light breakfast with nutritious options is waiting for you in the dining area before the speed boat picks you up to proceed to Viet Hai Pier at around 8:00. Visit Viet Hai Village on a bicycle or electric car. You have a chance to mingle with locals, watch a beautiful cave and lagoo, visit an ancient house, and try fish massage here. Later, continue to access the Ba Trai Dao Beach area where you can unwind on the pristine sandy beach or immerse in the crystal water of the bay.

Afternoon

Back to Capella Cruise. Lunch is served in the Harmony of the Sea Restaurant at around 13:00 pm. Later, enjoy a Vietnamese tea ceremony to understand about Vietnamese culture and tradition. Happy Hour - Buy 2 get 1 drink free is still available at the Spirit of the Sea Lounge or on the sundeck. If you haven't tried the cooking class on the first day, don't miss it at 18:00-18:45.

Evening

Fine dining meal is served in Harmony Restaurant. Free time with a bunch of evening activities such as poker, squid fishing, boarding game, etc. Overnight on board.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: Dark & Bright cave - Lan Ha Bay
Morning

Taking Tai-chi exercise at Ocean Sky Sundeck is a great way to start a brand-new day. After enjoying the superb breakfast at the private restaurant, you will take on an excursion to uncover the Dark & Bright Cave on traditional rowing bamboo boats. After getting enough of water-based activities, you come back to Capella Cruise. Within 1 leisure hour, you feel free to sunbathe or join in different recreational activities.

Noon

The cabin check-out process starts at 9:30 while Capella sails towards the port. You will enjoy an appetizing buffet brunch at the restaurant after checking out. After the Capella crew say farewell, you will come back to Tuan Chau Marina by boat. The journey finishes at 11:00.

  • Meals included: Lunch, Dinner
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Booking policy
  • More than 30 days prior to check-in: free of charge
  • From 30 to 7 days prior to check-in: 20% of total rates
  • From 6 to 3 days prior to check in: 50% of total rates.
  • Less than 3 days prior to check-in: 100% of total rates.
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Cruising Policy
  • Check in on board: 12:10pm
  • Check out:  10:30am
  • Return Hanoi: 2:30pm
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 5-11 will pay extra charge 75% of adult rate.
  • Children 12 and above must pay full fare as adult.
  • Holiday Surcharge: Surcharge 15% of booking for stay from 28, 29, 30 April and 01 Sep 2024
  • Christmas + New Year Eve + New Year: Surcharge $85 per person for Gala dinner applies if guests stay on board on 24/12, 25/12, 31/12/2024, and 01/01/2025
  • Lunar New Year Surcharge: Surcharge 20% of booking for during Tet holiday 2025 (28 Jan - 3 Feb 2025)
  • Shuttle bus:  $35/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
Price Exclusions
  • Transfer from Hanoi to Tuan Chau Pier and back (transfer time approximately 3 hours)
  • Airfares, and Hotel Accommodation
  • Visa to Vietnam
  • Beauty Spa Services and Massage
  • Beverages and Tobacco
  • Tax, tips and other Personal Expenses
  • All other services not clearly mentioned above
  • Surcharge for New Year, Christmas
Price Inclusions
  • Taxes & Service Charges
  • Welcome Cocktail
  • Cruise Itinerary and Program
  • Entrance and Sightseeing Fees
  • In-house English-speaking Tour Guide
  • Luxury Cabins and Suites with A/C
  • Luxury en-suite Bathroom
  • Meals on board during cruise program
  • Tai Chi Session
  • Cooking Class
  • Insurance
  • Kayaking

Questions & Answers (190)

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Asked by Kim Shah 1 day, 16 hours ago

Hi! I’m planning to book 3N1D with 2 adults & 1 child (11 years old) on 10th of August. Which room type should I book & how much for the whole cruise including shuttle bus from Hà Nội (round trip). Thank you

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Answered by Annie 1 day, 2 hours ago

Dear Kim Shah, For your family of 3 people, you can consider an Oasis Suite cabin with an extra bed. It costs US$ 1050/cabin with US$ 35/person for shuttle bus round trip => Total cost: US$ 1155. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Dana 3 days, 2 hours ago

Hello - we have two boys who are very fussy with food. What kind of childrens food do you have? Do you have fries at dinner time? Thankyou.

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Answered by Annie 1 day, 9 hours ago

Dear Dana, Yes, the cruise may prepare fries or pasta for the children. Should you have further concerns, feel free to ask us. Best regards, Annie (Ms.)

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Asked by Andrew 3 days, 10 hours ago

What is the average age for guests?

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Answered by Mary 3 days, 5 hours ago

Dear Andrew, Halong cruises welcome guests of all ages. So you may meet passengers of different ages on your trip. Should you need further information, feel free to contact us. Regards, Mary.

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Asked by Sook 1 week, 2 days ago

하노이에서 하롱까지 픽업이 가능한가요? 픽업시 추가되는 금액은 얼마인가요?

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Answered by Bonnie 1 week, 1 day ago

Dear Mr./Mrs. Sook, For Capella Cruise, shuttle bus oneway Hanoi-Halong costs 18 USD/per person. Pick-up from Hanoi Old Quarter area. Should you need further information, please feel free to ask. Best regards, Bonnie (Ms.)
 

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Asked by Ri Dominello 1 week, 6 days ago

Hello, take how long is to get to Halong bay from Hanoi by the bus? And we have plan to go to cruise in June for 3D2N and is that still okay for the weather over there for that month? Thank you

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Answered by Bonnie 1 week, 5 days ago

Dear Ri Dominello, It takes about 2.5hours via expressway from Hanoi to Halong. The weather these days is good for sailing and all cruises are going on as planned. The weather is quite unpredictable this year. However, I can tell you from the last few years that the cruises are not cancelled often due to weather conditions. 
In the worst case, cancellation by the cruise for reasons related to a situation of force majeure, such as government restriction or regulation, health, natural disasters, acts of God, etc., customers will be refunded the amount depending on circumstances. If the tour has yet to take place, a full refund will be made. If the tour is ongoing, partial refund will be made. No refunds or exchanges can be made while the tour is ongoing and the customer decides to opt out. If you do not use any of the service, no compensation will be given for the unused portion of the tour.

Best regards,

Bonnie (Ms.)

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Asked by Bronte Mcintyre 2 weeks, 4 days ago

Hello, Does your kayaking activity include tours into the surrounding caves or just leisure around the boat? Many thanks!

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Answered by Annie 2 weeks, 1 day ago

Dear Bronte Mcintyre, For Capella Cruise, you will kayak around the boat. The itinerary includes kayaking at Ao Ech Area and a sampan boat rowed by a local at Dark-Bright Cave. Regards, Annie (Ms.)
 

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Asked by Jennifer 3 weeks ago

Hello, We want to book from 2.4. on for 2 nights and would come with 3 kids (7-Years old, 6-years old and one baby of 10 months) is the family suite with a connecting room so actually two rooms ? Or what would you suggest ? And do you have a kids play room or kids club as I found on some other cruises ?

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Answered by Annie 3 weeks ago

Dear Jennifer,

Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip.

I am sorry that your travel date is the peak season and at the moment, we are available for the following cruise options only:

(1) Essence Grand Cruise: https://www.halongbaytours.com/cruise/la-siesta-superyacht.html.
It is US$ 2320 for 2 Executive Suite with US$ 35/person for shuttle bus round trip.

(2) Indochine Premium Cruise: https://www.halongbaytours.com/cruise/indochine-premium-cruise.html.
The cruise is available for 2 Suite cabin at US$ 1900 with US$ 35/person for shuttle bus round trip.

Can you please consider and let me know your idea on this? I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)
 

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Asked by Daniel 3 weeks, 2 days ago

Is pickup from our Hanoi hotel included?

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Answered by Mary 3 weeks, 1 day ago

Dear Danie, Thank you for contacting us. The transfer is not included in the room rate. The shuttle bus service costs $35/person/round trip and $18/person/way. The pick-up location is your hotel in Hanoi Old Quarter area. Should you need further assistance, feel free to get back to us. Regards, Mary

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Asked by Charlie 3 weeks, 4 days ago

To whom who concern I try to set a group of 5 people to go on the 3 dat 2 night cruise My question is 1 - tren tau an toi ( dinner ) do an gi? 2- neu 3 Nagy 2 dem thi Minh se duoc that Quan o dau ? 3- Di hiking Bao hang Dong ( cave ) nao khg? 4- Nuoc ( water ) moi Ngay duoc may bottle Cho moi Nguoi va neu muon them nuoc uong thi Phai mua hay tren se Cho them? Please give us some answer Thank you so much 2-

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Answered by Mary 3 weeks, 3 days ago

Dear Charlie, Thank you for your questions. Please find our answers below:

1- Dinners are set menus with both seafood and non-seafood dishes cooked in local or fusion style.

2- The 2-night itinerary includes trips to Frog Lagoon, Viet Hai Village, Ba Trai Dao Beach, and Dark-Bright Cave.

3- There is no hiking activity in the program of Capella. You will kayak or take a sampan boat through the Dark - Bright Cave.

4- You will have one bottle of water per person for each night. If you want more drinks, you can purchase it from the bar.

Hope this helps. Please let me know if you have any other inquiries.

Best regards,
Mary
 

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Asked by ASHLEIGH ANSIEWIC 4 weeks, 1 day ago

HELLO, WE ARE TRAVELLING FOR A 1 NIGHT CRUISE ON APRIL 4. WE ARE 3 ADULTS (PARENTS AND NANNY) AND 3 CHILDREN (5, 5, 2) IS IT POSSIBLE TO GET INTERCONNECTING ROOMS? 1 ROO WITH KING BED, 1 ROOM WITH 3 SINGLES?

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Answered by Mary 4 weeks ago

Dear Ashleigh Ansiewic, Thank you for contacting us. You can consider Harmony Family Suite which includes 1 king-size bed and 3 single beds. Otherwise, you can choose 2 Oasis Suites interconnected with 1 extra bed or 2 Harmony Suites interconnected with 1 extra bed. Should you need further information, please feel free to ask. Regards, Mary

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Asked by Tracy 1 month, 2 weeks ago
We are a family of 5 (2 adults, 3 kids Ages: 10, 8, 2). Can we share one room - sky family suite? We would like to go March 25, 2024 for 2 days 1 night.
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Answered by Annie 1 month, 2 weeks ago
Dear Tracy, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that Sky Family Suite is booked out already, can you please consider 2 Harmony Suite. connecting instead? It costs US$ 920 for 2 cabins with US$ 35/person for shuttle bus round trip. As the cruise has very few cabins left, please kindly consider and let me know soon if you want to book it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Pamela Pham 1 month, 2 weeks ago
I am planning to do 2 nights. Did you have room with 3 single beds?
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Answered by Cindy 1 month, 2 weeks ago
Dear Pamela, Thank you for your email! We are so happy to hear from you! You can take an Oasis Suite cabin with 2 single beds + 1 extra bed for 3 persons. May I know which is your travel date? Best regards, Cindy
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Asked by Andrea Free 1 month, 2 weeks ago
Hello, can you please send me a quote for the Cappella cruise for 3days and 2 nights for 3people all adults for 29th March please. If you can give room options of 2rooms - 1 adult in one room and /adults in the other room and an option to have 3 adults on one room. I am looking at booking over next few days. Thank you Andrea
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Answered by Annie 1 month, 2 weeks ago
Dear Andrea Free, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Please kindly find our offer for Capella Cruise as follows: (1) Oasis Suite cabin for 1 person: US$ 720. (2) Oasis Suite cabin for 2 persons: US$ 840. (3) Oasis Suite cabin & extra bed for 3 persons: US$ 1155. Please kindly consider and let me know if you need any further information. I hope to hear from you soon! Best regards, Annie (Ms.)
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Asked by Jessica Pok 1 month, 2 weeks ago
Hi, like to check on the USD195 per pax promo, can we choose the room and cruise we want for this offer? If we have 3 pax, is it we just need to pay USD195x3?
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Answered by Cindy 1 month, 2 weeks ago
Dear Jessica, Thank you for your email! We are so happy to hear from you! Please be advised that the promotion of USD 195/person is valid until 31 Dec 2023 only so may I know your travel date to check the availability and bring you the best offer? Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Nia 1 month, 2 weeks ago
Hi, I am planning to go with my family (total 5 adults) on Monday, 17 Jun to Tuesday, 18 Jun, may I get the price for: 2 Ocean Suites (2x2 pax + 1 add. pax) OR 1 Sky Family Suite (4 pax + 1 add. pax)? And the return transfer to Hanoi for 5 of us. On the other hand, may I also know the detail of the itinerary in first day afternoon? Which bay, beach, caves we will be visiting (the name would be great!) Thanks before!
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Answered by Annie 1 month, 2 weeks ago
Dear Nia, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. If your family has 4 people, you can consider Harmony Family Suite for 5 people for Sky Family Suite for 4 people only. Please kindly find our offer as follows: 02 Oasis Suite & extra bed: US$ 950. Harmony Family Suite: US$ 870. Shuttle bus Hanoi - Halong - Hanoi: US$ 35/person. For the itinerary, I have just sent the detailed itinerary to your mail. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Hannah 1 month, 2 weeks ago
Hi! We are a family of 4 who would like to book a cruise. We are 2 adults and 2 children, aged 1 and 3. It says that children under 4 are for free but when I add them to the booking the price increases. How can I make a booking with the correct price? Kind regards, Hannah
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Answered by Cindy 1 month, 2 weeks ago
Dear Hannah, Thank you for your email! We are so happy to hear from you! Please be advised that the cruise only offers free of charge for one child under 4 years old. The 2nd child under 4 years old will be charged subject to each cruise. Can you please let me know your travel date to check the availability and bring you the best offer? Best regards Cindy
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Asked by R.Kondo 1 month, 2 weeks ago
Hi We want to use the shuttle bus Hanoi - Halong one way, and private car Halong - Noi Bai airport directly. 2 adults 2 kids 10&8 yrs How much is it?
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Answered by Cindy 1 month, 2 weeks ago
Dear R. Kondo, Thank you for your email! We are so happy to hear from you! Our price for shuttle bus Hanoi - Halong one way + a private car Halong - Noi Bai airport directly is USD 185 for your family. Can you please share with us more details about your trip for me to better assist? Looking forward to hearing from you! Cindy
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Asked by Kartik Nadiger 1 month, 2 weeks ago
Hi, I have a family of 3, 2 adults and 1 baby (1 year old), I want to book an Oasis room; the max occupancy is listed as 2 adults, I wasn't sure if the baby is allowed in Oasis room or not, can I book an oasis room, or do I need to choose a different room?
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Answered by Lily 1 month, 2 weeks ago
Dear Kartik, Thank you for your question! Yes, Oasis Room can surely accommodate your family - 2 adults & 1 baby, so kindly no worries! Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Blaise 1 month, 2 weeks ago
Hi, could you please advise if there will be any changes or additional attractions for the cruise during the night 31 December / 1 January to celebrate new year? Kind regards, Blaise
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Answered by Lily 1 month, 2 weeks ago
Dear Blaise, Thank you for contacting us! We are very happy to hear from you! Please be advised that if you take a 2D1N on Dec 31 and Jan 1, the surcharge for New Year is applied at USD 75/ person for a gala dinner. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Vedant Chanani 1 month, 2 weeks ago
Hi, I am planning to do the 2n3d tour starting 8 Dec. However, I have a flight to catch to Da Nang at 4pm on 10 Dec. Is it possible for me to catch the flight if I book the 2n3d package?
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Answered by Lily 1 month, 2 weeks ago
Dear Vedant, Thank you for contacting us! We are very happy to hear from you! After the cruise on 10 Dec, we can surely arrange a private car for you to get directly from Halong to the Hanoi Airport. The transfer Halong - Hanoi Airport is USD 110/ car/ one way for 2 persons. You will reach the airport at around 3:00 PM and have enough time for your flight, so kindly no worries! We look forward to hearing from you! Best regards, Lily
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Asked by Ben 1 month, 2 weeks ago
Hello, we have 4 adults and 3 children (4,5 and 7years). Is there still enough room available for the planned 3-day and 2-night trip on Oct 2 or Oct 4? Is it free for children under 5 years old?
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Answered by Cindy 1 month, 2 weeks ago
Dear Ben, Thank you for your question! We are so happy to hear from you! As I have checked, we still have 2 sky suites on Capella Cruise for 3 days 2 nights from 2-4 October. The 4-year-old child will be free of charge. The 5 years old child shares a bed with parents and will pay 50% of one adult's rate and the 7 years old child can take an extra bed and pay 75% of one adult's rate. So please see the price below: USD 790/sky suite for 2 adults x 2 cabins; USD 195/child 5 years old; USD 295/child 7 years old => Total cost: USD 2070 excluding transfers. For transfer, you can take a private limousine round trip for USD 250 for your group. Should you have any questions, please do not hesitate to contact me. Best regards, Cindy
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Asked by Viraj 1 month, 2 weeks ago
Hi, 2 questions please: (1) we are pure vegetarian, is vegetarian food available? (2) The battery-operated car to visit the village includes any charges?
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Answered by Lily 1 month, 2 weeks ago
Dear Viraj, Thank you for your questions! We are very happy to hear from you! (1) Please be advised that all cruises can cater to vegetarian meals on request. (2) Biking and electric cars are both included in the price, so please no worries! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by SEUNGOUK CHOI 1 month, 2 weeks ago
Hello. As I know, this ship has harmony family suite room. Then if request extra bed, 5 adults and 1 child can use this room together. However, in your list, there is no this kind of room. How can I make a reservation for this type's room?
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Answered by Lily 1 month, 2 weeks ago
Dear Seungouk, Thank you for contacting us and we are very happy to hear from you! Yes, the Harmony Family Suite can accommodate your group so please no worries. May I know your trip dates so we can check availability and proceed with the reservation for you? We look forward to hearing from you! Best regards, Lily
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Asked by Ilana 1 month, 2 weeks ago
Hi, me and my husband are interested in 2d1n trip. Can we bring our luggage with us? (One big suitcase and one trolley suitcase)
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Answered by Lily 1 month, 2 weeks ago
Dear Ilana, Thank you for contacting us! It is advisable to travel light and you can leave your luggage at your hotel for comfort. But if you want, you can surely travel with your luggage, so kindly no worries! We look forward to hearing from you! Best regards, Lily
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Asked by Tony Nichol 1 month, 2 weeks ago
Hi, can you tell us if the price includes transfers? If not, what's the best option of getting to the boat from Hanoi.
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Answered by Lily 1 month, 2 weeks ago
Dear Tony, Thank you for contacting us! Please be advised that the shuttle bus round trip Hanoi - Halong - Hanoi is USD 35/ person. This is the most common way to get from Hanoi to Halong, so please consider and let us know if you want to book this. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Holly Witterstaetter 1 month, 2 weeks ago
Hello. We are a family of 6- 2 adults and 4 children. How to we arrange for connecting rooms? We plan to cruise 13/10 3d2n.
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Answered by Lily 1 month, 2 weeks ago
Dear Holly, Thank you for your questions! We are very happy to hear from you! We can surely help arrange connecting rooms for your family. May I know the kids' ages, so we can check availability and quote you the best price? We look forward to hearing from you! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Glen Ellis 1 month, 2 weeks ago
Hi Team, My wife and I are looking to do a Ha Long Bay cruise with our 2 children (ages 8 and 10) in January. (1) Is it possible to book a cabin for 4 people?; (2) My eldest son is Celiac and requires a strict Gluten Free diet. Is there food available for my son during the tour? Thank you.
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Answered by Lily 1 month, 2 weeks ago
Dear Glen, Thank you for contacting us! We are very happy to hear from you! (1) Capella Cruise has the Sky Family Suite that can surely accommodate your family of 4 people. (2) And the cruise can also cater to your son's food restrictions on request, we will note it with them, so kindly no worries! Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Nate Nguyen 1 month, 2 weeks ago
We are booked to stay with you December 27th-28th. Will the pool, jacuzzi, and water slide be open these dates?
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Answered by Lily 1 month, 2 weeks ago
Dear Nate Nguyen, Thank you for your question and we are very happy to hear from you! Yes, all the facilities you mentioned are available on Capella Cruise, so kindly no worries. Please be noted that the Oasis pool and jacuzzi is heated in winter, but the waterslide is not really suitable in cold weather. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Su Yi Xiang 1 month, 2 weeks ago
Hello, I am visiting hanoi on 26 August 2023 and will stay in Hanoi old quarter from 26th-28th, planning to go Halong Bay on 28th till 29th. May I know if Capella Cruise provide transportation from Hanoi Old Quarter to Halong Bay? Or We need to go there on our own?
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Answered by Lily 1 month, 2 weeks ago
Dear Su Yi Xiang, Thank you for contacting us! Regarding transportation, we do offer a shuttle bus round trip Hanoi - Halong - Hanoi at $35/ person. The bus will pick up and drop off at your hotel in the Hanoi Old Quarter. May I also know how many people will travel so we can check availability for you? Should you have any questions, please let me know at any time! Best regards, Lily
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Asked by Aaron T 1 month, 2 weeks ago
On Viet Hai Village, we are given option to explore the island on Bicycle and electric car. Will we be operating the buggy ourselves or will be by the staff ?
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Answered by Lily 1 month, 2 weeks ago
Dear Aaron, Thank you so much for contacting us and we are very happy to hear from you! Regarding your question, the cruise team will arrange electric cars for you on request, so please no worries! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by WESLEY IVAN HORSKINS 1 month, 2 weeks ago
We are a family of five [15, 12, 11 year old children] can we get a family room of four with a roll away bed for the 11 year old child? If so, are we charged more?
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Answered by Lily 1 month, 2 weeks ago
Dear Wesley, Thank you for contacting us and we are very happy to hear from you! Regarding your request, Capella has connecting cabins and family rooms that can accommodate your family, so please no worries. The price will include a surcharge for an extra bed, your 11-year-old kid will pay an extra charge 75% of adult rate. Please also share with us your trip dates so we can check availability and provide the best options for you! We look forward to hearing from you soon! Best regards, Lily
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Asked by Nicole Ridder 1 month, 2 weeks ago
Hello! Does the 3 day, 2 night tour stop at Titop Island? I'm having a hard time finding a tour that includes the panorama view from Titop Island as well as includes a visit to Viet Hai village on Cat Ba Island.
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Answered by Lily 1 month, 2 weeks ago
Dear Nicole, Thank you for your questions and we are so happy to hear from you! I confirm that the 3 days 2 nights itinerary of Capella Cruise visits Viet Hai Village but does not stop at Titop Island. Please see the attached itinerary I have sent to your mail for more information. And we're sorry but there are no cruises that visit both Titop Island and Viet Hai Village. Please let me know if you want to book this cruise and may I also know your trip dates and how many people will travel so we can check availability for you? I look forward to hearing from you soon! Best regards, Lily
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Asked by Alexis 1 month, 2 weeks ago
Hello! I am a solo traveler and I am looking to come on this cruise around August 16th. The price/per person is higher when booking for 1 person (which is fine) but I want to make sure there won't be any other solo supplemental fees when I arrive? I also wanted to know if this cruise is solo traveler friendly. Thanks!
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Answered by Lily 1 month, 2 weeks ago
Dear Alexis, Thank you so much for contacting us and we are very happy to hear from you. There won't be any other solo supplement fees and Capella Cruise is solo traveler friendly, so please no worries. Please let me know if you have any further questions! We look forward to hearing from you soon! Best regards, Lily
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Asked by Anh Vo 1 month, 2 weeks ago
Hi, we have 6 people in our group, 4 adults and 2 kids age 5. The two kids need to stay with 2 adults (so either 1 big room of 4 or 2 connecting room with a double bed in each room). The other 2 adults need 2 single bed in one room. Please let me know what options are available for Capella for 2 days 1 night for July 15 (Saturday night on the boat). If Capella isn't available, can you recommend some other tours?
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Answered by Annie 1 month, 2 weeks ago
Dear Anh Vo, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Please kindly find our offer for Capella Cruise as follows: Harmony Family (for 4 persons): US$ 700/cabin. Oasis Suite Twin (for 2 persons): US$ 360/cabin. Transfer: US$ 35/person for shuttle bus round trip. => Total cost: US$ 1270. Can you please consider and let me know if you want to go ahead with it? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Dane 1 month, 2 weeks ago
Hi, do you offer wifi on board and is it included in the price?
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Answered by Lily 1 month, 2 weeks ago
Dear Dane, Thank you for your inquiry! Yes, Capella Cruise does offer free wifi on board, but please be noted that the connection might be unstable due to the geography of Halong Bay when traveling. Should you have any questions, please do not hesitate to contact us. Best regards, Lily
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Asked by Seung Ah 1 month, 2 weeks ago
We plan to arrive at the Haiphong airport in the morning at around 10am. Is shuttle bus pickup from there to the port available? If so how much is it?
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Answered by Cindy 1 month, 2 weeks ago
Dear Seung, Thank you for your inquiry! We are so happy to hear from you! Please be advised the shuttle bus cannot pick you up from Hai Phong airport but we can arrange a private car which costs USD 45 for 2 persons. Can you please let me know if you want to book it? Best regards, Cindy
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Asked by Huang CK 1 month, 2 weeks ago
Hello, I'm interested in booking the Sky Family Suite (4 pax), but we are a group of 4 adults and 1 child. Will there be additional charges for the child?
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Answered by Lily 1 month, 2 weeks ago
Dear Huang, Thank you for your inquiry! Regarding your question, can you let me know your kid's age so that I can send you the cost accordingly? I look forward to hearing from you soon and please let me know if you have any further questions. Best regards, Lily
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Asked by Rowan Powell-Corbett 1 month, 2 weeks ago
Hi, Is it possible to accommodate 5 passengers in a Sky Family Suite - we are 2 adults, 3 children. The youngest child is 4 and would be able to sleep in a crib which I understand can be provided?
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Answered by Cindy 1 month, 2 weeks ago
Dear Rowan, Thank you for your inquiry! Yes, your family can share a Sky Family Suite with 1 double bed + 2 single beds but I am afraid that the 4-year-old child cannot fit the crib anymore. Can he/she share a bed with you? Please share with me more details about your trip plan for me to better assist you. Best regards, Cindy
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Asked by L 1 month, 2 weeks ago
Hi We wanted to do three day two night cruise leaving on 21 April - is the Capella cruise operating that date and is there availability? How long is the kayaking activity? Thank you
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Answered by Jennie 1 month, 2 weeks ago
Dear L, Thank you for your email and question! However, as I have checked, the Capella Cruise is fully booked on 21 April. Instead on 22 April the Harmony Suite is available for a 3 days 2 nights trip. Please advise me if you have a flexible plan and still want to stay on the Capella Cruise and can take the trip 1 day later. If it is inconvenient for you to change the date, may I suggest another option for you as an alternative? Please kindly consider Heritage Binh Chuan Cruise: https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html The Delta suite costs USD 820/ cabin for 2 adults (excluding transfer) For the kayaking activity, the length of time will be around 30 minutes to about 1 hour, depending on your preference. I hope these alternatives work for you. Please advise me how many passengers are in your group so I can arrange accordingly Best regards, Jennie
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Asked by Jane 1 month, 2 weeks ago
Hello, i get sea sickness. Is the bay very calm? What level is best for sea sickness? Is there a price menu for beverages?
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Answered by Cindy 1 month, 2 weeks ago
Dear Jane, Thank you for your email! We are so happy to hear from you! Yes, the bay is very calm so please do not worry about sea sickness. You can take the room in the main deck if you are worried about it but for me, it is not much different. I already sent the drink menu to your email. Should you have any questions, please do not hesitate to contact me. Best regards, Cindy
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Asked by Mia 1 month, 2 weeks ago
Hi There, we are looking to come in around middle of May 2023 is the boat booked out at this time or very quiet? Also, how do we book the shuttle transfers of round trip $35 per person, do we add this to our booking with you? Thankyou.
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Answered by Helen 1 month, 2 weeks ago
Dear Mia, Thank you for your inquiries Please be advised Capella and other cruises are being booked quite a lot around mid-May as summer is time of vacation for local people. If possible, please avoid the weekend as it will be very crowded. You can book round trip transfers when booking your cruise, no worries. If you have any other questions, feel free to let me know anytime! Best regards Helen
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Asked by Rebecca Housam 1 month, 2 weeks ago
Hello, do you have any availability for 8&9th April on the Capella Cruise please? We would like to do 2 nights 3 days if possible please? Thank you
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Answered by Annie 1 month, 2 weeks ago
Dear Ms. Rebecca Housam, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that Capella Cruise will be under renovation from 4-18 April so may I suggest to you other boats? Please kindly consider other following boats: Stellar of the Seas (https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html) - The Junior Suite costs: US$890 for 2 persons and US$35/person for shuttle bus round trip. Heritage Cruise Binh Chuan (https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html) - The Delta Suite cabin costs: US$820 for 2 people and US$35/person for shuttle bus round trip. Orchid Classic cruise (https://www.halongbaytours.com/cruise/orchid-cruise.html) - The Suite Balcony cabin costs: US$750 for 2 people and US$40/person for shuttle bus round trip. Scarlet Pearl Cruise (https://www.halongbaytours.com/cruise/nostalgia-cruise.html) - The Silver Pearl cabin costs: US$680 for 2 people and US$30/person for shuttle bus round trip. Genesis Regal Cruise (https://www.halongbaytours.com/cruise/genesis-luxury-regal-cruise.html) - Cost: US$590/junior suite for 2 persons and US$30/person/bus round trip. May I know the number of passengers in your group? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Rita 1 month, 2 weeks ago
Hi Sir, I am interested in Capella Cruise, but wonder if we have 4 audlt and 2 kids (one is 10y and the other is 6y), can we still book the family suite or we should book 2 rooms separately? How the child cost? Thank you!
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Answered by Cindy 1 month, 2 weeks ago
Dear Rita, Thank you for your email! We are so happy to hear from you! For 4 adults + 2 children you can take a harmony family suite with 1 double bed + 3 single beds but I think 2 separate rooms will be more spacious for you. Can you please let me know your travel dates to bring you our best quote accordingly? Best regards, Cindy
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Asked by Shivansh 1 month, 2 weeks ago
Does Oasis room has private balcony?
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Answered by Hallie 1 month, 2 weeks ago
Dear Shivansh, Thank you for your email! Yes, the Oasis cabin has a private balcony and bathtub. If you need any further information, please do not hesitate to contact us. Best Regards, Hallie
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Asked by Michaela Jaskova 1 month, 2 weeks ago
Hi, we want to book Capella for one night 14.3. We are 2 adults and 2 kids. Is it ok to book Sky cabin (regular not the family type). The younger kid sleep with us and older on rollaway bed. What is the price? Is the pool heated? Thank you.
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Answered by Annie 1 month, 2 weeks ago
Dear Michaela Jaskova, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, the pool on Capella Cruise is a heated one. May I know your children's age so that I can send you the cost accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Kimberly Serventi 1 month, 2 weeks ago
Hello. What days does the Capella cruise sail for the 3day/2night cruises? Looking to sail on November 17-19,2023. Do any of the cruises leave on a Friday?
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Answered by Melissa 1 month, 2 weeks ago
Dear Kimberly, Thank you for your inquiry and I confirm that Capella Cruise has a daily departure. Should you need any further information please do not hesitate to contact us! Melissa
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Asked by Vanessa 1 month, 2 weeks ago
Hi. How much is the transfer from/to Hanói for this Capella cruise for 4 people? I would like to know the price for prívate transfer and also the shared shuttle price. Thanks
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Answered by Annie 1 month, 2 weeks ago
Dear Ms. Vanessa, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. We offer the transfer for Capella Cruise as followed: Shuttle bus - US$ 35/person/round trip. Private MPV car - US$ 180 for 2 days 1 night trip round trip. Private minivan car: US$ 210 for 2 days 1 night trip round trip (Please book the minivan car if you have many luggage with you). I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Jenny 1 month, 2 weeks ago
Hi, can I please ask if the Capella cruise comes with the free 60 minute foot/body massage? Because in the exclusions list it also says no massage. Thank you, Jenny
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Answered by Cindy 1 month, 2 weeks ago
Dear Jenny, Thank you for your email! We are so happy to hear from you! Please be advised that the free 60 minute massage is our own offer for the treatments at Orient Spa Hanoi, not onboard. And it is not applied for the early bird deal of USD 380/cabin. If you book at a normal rate, we will offer you the massage and send you a voucher along. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by emma 1 month, 2 weeks ago
Hi, my friends have booked the capella 3 day 2 night cruise departing 27th March 2023. If i want to join the same day but for only the 2 day 1 night tour will we be on the same boat/trip?
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Answered by Melissa 1 month, 2 weeks ago
Dear Ms. Emma, Thank you for your email! There is only 1 vessel of Capella so yes you will be joining the same cruise as theirs. They program will be longer by 1 day however. If you need any further information please let me know. Melissa
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Asked by Jen Wu 1 month, 2 weeks ago
Hi, I would like to book the 2D/1N tour. If we want to go HAN Airport directly on last day can you arrangement? Thanks
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Answered by Melissa 1 month, 2 weeks ago
Dear Jen, Thank you for your inquiry and we are so happy to hear about your trip plan! Regarding your question: we can arrange one way private car to drop you off at Hanoi airport for 95 USD. If you have any other questions please let me know any time! Melissa
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Asked by lopa 1 month, 2 weeks ago
Hi there, we were planning a trip from the 22nd to 24th of January 2023 1) Will everything be open during this CNY period 2) Can we book transfers from Hanoi with you. Thanks
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Answered by Cindy 1 month, 2 weeks ago
Dear Lopa, Thank you for contacting us and we hope this mail finds you well! During the Lunar New Year, the cruises and hotels are still open but many shops and restaurants will close from 21 to 24 Jan. Capella cruise is available for 22 - 24 Jan but the cruise will add 10% extra charge for the TET. The cost is US$720/oasis suite cabin for 2 persons + $72/surcharge for TET for 2 persons + $35/person/limousine bus round trip from hotel in Hanoi Old Quarter. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by jasmin 1 month, 2 weeks ago
Hello, Could you please let me know if the Sky Family suite is included in the promotion for $199 for 3 days/2nights. We would like to book the 18th-21st of April. Kind regards
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Answered by Melissa 1 month, 2 weeks ago
Dear Jasmin, Thank you for your email! I am sorry that Capella is available from 19th April onward only. May I know how many guests will travel please? I look forward to hearing from you! Melissa
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Asked by maria 1 month, 2 weeks ago
Hi. Do you have 2 nights 3 day cruises for the 3rd week of April 2023. Any town excursions or hire a private one? Do you have pick up at the airport in Hanoi? Thanks.
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Answered by Melissa 1 month, 2 weeks ago
Dear Maria, Thank you for your inquiry and we are so happy to hear about your trip plan! Regarding your question: we have daily departure cruise and we can help you select the best one based on your preferences. If you have any other questions please let me know any time! Melissa
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Asked by Moh 1 month, 2 weeks ago
Hello there Are there any vaccine and/or RAT test for covid requirements for this cruise ? Thanks Mo
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Answered by Halongbaytours Team 1 month, 2 weeks ago
Dear Moh, Thank you for reaching out to us! Vietnam is the one in most destinations which is safe for traveling and we don't have to process Covid test anymore before getting on board. Hope the information helps. Should you need further assistance, please feel free to contact us. Best regards, Halongbaytours Team
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Asked by My Hoang 1 month, 2 weeks ago
Hi, I was wondering if there is a way to book a transfer from Hanoi with you to get to the cruise?
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Answered by Melissa 1 month, 2 weeks ago
Dear Ms. My, Thank you for contacting us with your request. You can book a cruise on our website and the transfer can be booked after you select room type. If you need any further assistance please do not hesitate to contact us! Melissa
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Asked by zoe 1 month, 2 weeks ago
hello, im looking to book the capella cruise on the 10/3/23 and would like to know if transfers are included from hanoi? thanks
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Answered by Mellisa 1 month, 2 weeks ago
Dear Zoe, Thank you for your inquiry. The cost for transfer is not included for Capella cruise, it costs 35 USD/person/round trip. If you need further information please let me know! Melissa
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Asked by Taranpreet Kaur 1 month, 2 weeks ago
Are rooms available for 30 december?
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Answered by Cindy 1 month, 2 weeks ago
Dear Taranpreet, Thank you for your email! I am sorry that Capella is booked out for 30 Dec. May I recommend another cruise for you? How many people are traveling with you? Looking forward to hearing from you soon! Best regards, Cindy
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Asked by Shan 1 month, 2 weeks ago
Hi, do you have an elevator in this cruise?
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Answered by Halongbaytours Team 1 month, 2 weeks ago
Dear Shan, Thank you for contacting us. Yes, Capella Cruise has an elevator onboard. Should you need more information, feel free to contact us again. Regards, Halongbaytours Team
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Asked by ankit gupta 1 month, 2 weeks ago
Hey there, Can we get our own liquor and hookah (sheesha) inside the cruise ? and at what tie is the bus pick up from the old quarters?
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Answered by Mina 1 month, 2 weeks ago
Dear Ankit Gupta, Thank you for contacting us and we are so happy to hear from you. It is possible if you use liquor and hookah (sheesha) inside the room, but if you use it during mealtime, it will be charged as corkage fee. Pick-up time in Old Quater is from 8:15 am-8:45 am. May I know which day you want to travel and how many guests are traveling so I can check the availability for you? I am looking forward to hearing from you and if you have any questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Rick F Matarrese 1 month, 2 weeks ago
Will the inflatable slide and on-board swimming pool be open in early February. I am not sure what you mean by "seasonal"
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Answered by Mina 1 month, 2 weeks ago
Dear Rick F Matarrese, Thank you for your email. The inflatable slide and onboard swimming pool will be open every day on Capella cruise so please don't worry about that. We use "seasonal" swimming to define that you can use swimming pool in 4 seasons ( in case of cold weather, you can also use the pool with warm water). If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Anshu 1 month, 2 weeks ago
is capella cruise , sky suite with terrace available on 29th Dec ?
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Answered by Ellie 1 month, 2 weeks ago
Dear Anshu, Thank you for your email! I am sorry that Capella is fully booked on 29 Dec already, Can we recommend you other options please? I look forward to hearing from you! Ellie
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Asked by Fergus Cairns 1 month, 2 weeks ago
Dear Capella, You mention that you pick up from Hanoi old quarter. It transfer from Hanoi included and if not, how much do you care. We will be at LeaH Silk Hotel, is this on your route? Fergus
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Answered by Mina 1 month, 2 weeks ago
Dear Fergus Cairns, Thank you for your email and we are so happy to hear from you. Leah Silk Hotel is located in Old Quater Area, so our bus driver can come directly to your hotel to pick you up. May I know which day you want to travel and how many guests are traveling so I can check the availability for you? If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by ADRIAN T 1 month, 2 weeks ago
Hi, I want to book the Sky Family Suite for a 2d/1 night cruise on Dec 22 for 3 adults and child (8yrs old). Can 1 Sky Family Suite accommodate all of us? When I book, 2 rooms are given to me even if the description for the suite says "4 persons". Thanks a lot!
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Answered by Mina 1 month, 2 weeks ago
Dear Adrian T, Thank you for your email and we are so happy to hear about your trip plan! The Sky Family Suite is able to accommodate 4 adults. So 1 Sky Family Suite Room can accommodate all of you. If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Donnie Banez 1 month, 2 weeks ago
Hi there. I want to book 2 different rooms for total of 4 people. The booking does not seem to allow it. Do I need to do 2 separate bookings, 1 for each room type?
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Answered by Cindy 1 month, 2 weeks ago
Dear Donnie, Thank you for your inquiry! We are so happy to hear about your Halong trip! Can you please let me know which type of room you like to book and your travel date then I will book it manually for you? Best regards, Cindy
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Asked by Reanetta 1 month, 2 weeks ago
Hi there! I have children age 3 and 4. Are they allowed on the boat? We’ve been to Cat Ba before and there was cycling in another tour. Does this include cycling? If yes, are the children allowed to ride with us one one bicycle. Else is it only trekking at Cat Ba for the 3d 2n?
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Answered by Ellie 1 month, 2 weeks ago
Dear Reanetta, Thank you for your email and we are happy to hear from you! I have sent the full program for Capella Cruise to your mail. The bicycle ride is part of the trip. Furthermore, your children are more than welcome on board. If you need further information please let me know! Ellie
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Asked by Joseph Chandler 1 month, 2 weeks ago
Hi! We are a group of 5 adults and were wondering if there were any options for us the weekend of January 20th, 2023.
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Answered by Cindy 1 month, 2 weeks ago
Dear Joseph, Thank you for your email! We can surely arrange a cruise for your group for 20th Jan 2023. Can you please let me know which cruise you would like to book to bring you the final quote? Best regards, Cindy
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Asked by us 1 month, 2 weeks ago
can u pick us up from the hanoi airport?
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Answered by Ellie 1 month, 2 weeks ago
Dear Sir/Madam, Thank you for contacting us. I am sorry that our bus has fixed itinerary Hanoi Old Quarter - Halong - Hanoi Old Quarter. If you need we can arrange private pick up service for you. Please let me know if you have any questions. Ellie
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Asked by Xavier Muntaner 1 month, 2 weeks ago
Good morning, Is the transfer from Hanoi included in the Early Bird deal 180$/person? Thank you in advance
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Answered by Ellie 1 month, 2 weeks ago
Dear Xavier, Thank you for your email. I am sorry that the transfer cost is not included in the early bird price. The cost is 35 USD/person/round trip. If you need further information please let me know! Ellie
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Asked by Leon 1 month, 2 weeks ago
Hello! Do you have any luggage requirements for the transfer service to and fro HLB? I will have 2 small sized luggage and 1 big sized luggage. I am worried the van will not be able to fit the luggage. Thanks!
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Answered by Mellisa 1 month, 2 weeks ago
Dear Leon, Thank you for your email and we do not have any luggage restrictions for our cruise. Our vehicle can allow the luggage as described. If you need further assistance please let us know! Melissa
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Asked by Kim P 1 month, 2 weeks ago
Hello Would it be possible to fit 5 adults into a Sky Family Suite? If so, what would be the approximate cost? Thank you
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Answered by Cindy 1 month, 2 weeks ago
Dear Kim, Thank you for your email! Please be advised a Sky Family Suite is for max 4 adults only. For 5 adults, please consider the Harmony Family Suite and the cost is US$930 for 5 persons excluding transfer. Can you please let me know your exact travel date to check the availability? Best regards, Cindy
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Asked by Ole 1 month, 2 weeks ago
Hi, We are planning a cruise on 7-9 Dec, and have a few questions before booking: (1) How can we get to Hanoi Airport on the 9th, and when will we arrive at the airport? (2) What is the sea temperature at this time? (3) What is the price for a glass of average wine, a beer and a drink on the boat? Thank you and regards, Ole
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Answered by Melissa 1 month, 2 weeks ago
Dear Ole, Thank you for your inquiry and we are so happy to hear from you! I would like to answer your questions as follows: (1) Drop off after the trip: you will reach Hanoi between 2:30-3:00 pm. Our bus can only drop off in Hanoi Old Quarter. If you wish to book a flight after the cruise trip, please book one after 5:30 pm to avoid rushing between places. OR you can fly from Hai Phong which is closer to Halong Bay; (2) It is normally cool but not cold at this time of the year; (3) The cost for wine is between $4-7 depending on what you take. Drink is $2.5-3.5. I hope this is helpful for you! If you have any other questions, please let me know any time! Melissa (Ms.)
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Asked by Kristine Bustos 1 month, 2 weeks ago
Can I get picked up from Hanoi airport for the capella cruise? Only thing is we land at 1030 am
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Answered by Melissa 1 month, 2 weeks ago
Dear Kristine, Thank you for your inquiry and we are so happy to hear from you! If you arrive at Hanoi Airport at 10:30am it will be too late for same day cruising. Can you consider traveling the next day? I hope this is helpful for you! If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by PN 1 month, 2 weeks ago
Hi, Do you pick up from "EMERALD WATERS HOTEL & SPA, HANOI ?" Please let me know, Thank you
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Answered by Melissa 1 month, 2 weeks ago
Dear Mr. PN, Thank you for sending us your question. We confirm that we can pick you up from Emerald Water Hotel and Spa. If you need any further information please feel free to contact us! Regards, Melissa
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Asked by Sathya Subramanian 1 month, 2 weeks ago
Hi, We are a family of 2 adults and 1 child (6 years old) looking to travel on the 2 days 1 night schedule. I have a couple of questions: 1) Will there be opportunities to snorkel in your trip schedule 2) Will we have any vegetarian options on deck Thanks!
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Answered by Mary 1 month, 2 weeks ago
Dear Mr. Sathya Subramanian, Thank you for contacting us. For your questions, kindly be noticed that most cruise includes kayaking or a sampan boat trip (rowed by a local) only. Snorkeling in Halong Bay is usually organized by a separate tour operator and not added to a cruise trip. For the food requirement, all cruises serve vegetarian food. Kindly inform us in advance so they can prepare proper meals for you. If you need more information, feel free to ask us. Regards, Mary (Ms.)
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Asked by Ben 1 month, 2 weeks ago
Hi there, I am looking to 3D2N cruise on 12th Sept. Can you arrange to pick up from Ha Noi airport?
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Answered by Ellie 1 month, 2 weeks ago
Dear Mr. Ben, Thank you for your email and we can arrange private pick up from Hanoi Airport - the cost is 110 USD for one-way transfer Hanoi Airport - Halong Pier for a private car that can sit 2-3 passengers. If you have any other question please let me know! Best regards, Ellie
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Asked by Charmaine 1 month, 2 weeks ago
Hi we are planning to take the 3D2N cruise on 8 Dec and will be coming from Ninh Binh, does Capella Cruise have shuttle services to pick up from there? And if so, how much will this be.
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Answered by Mary 1 month, 2 weeks ago
Dear Charmaine, I hope this email finds you well. For your concern, I am sorry that our shuttle bus does not pick up from Ninh Binh, only from Hanoi. However, we can arrange a private car to pick you up from Ninh Binh at the cost of $110/car. I hope this works. Feel free to contact us if you need more information. Best regards, Mary
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Asked by Tara Ald 1 month, 2 weeks ago
Can 4 adults stay in the Sky Family Suite?
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Answered by Ellie 1 month, 2 weeks ago
Dear Ms. Tara, Thank you for your email. I confirm that 4 adults can stay in the Sky Family Suite. If you need further information, please let me know! Regards, Ellie
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Asked by Yee Chao 1 month, 2 weeks ago
Hello, may I ask is there room service if we get hungry in the middle of the night?
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Answered by Ellie 1 month, 2 weeks ago
Dear Ms. Yee Chao, Thank you for your email and question! There is room service on any cruises that service food and drinks for sure. If you need any further information please let me know! Ellie
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Asked by Tetsu Kikuchi 1 month, 2 weeks ago
Hello, I am considering Capella Cruise for the 2 night cruise from Monday Oct.10. What does the Visa Approval Letter mean? I am Japanese, so I don't need a visa to enter Vietnam, but my girlfriend is a Chinese national with permanent residency in Japan. I understand that she needs a visa to enter Vietnam, but what does the Visa Approval Letter do for her?
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Answered by Melissa 1 month, 2 weeks ago
Dear Mr. Tetsu, Thank you for sending us your question. I would like to answer your questions below: - As Japanese you do not need a visa if you stay in Vietnam less than 15 days - If you girlfriend has normal Chinese passport (not epassport) - please apply online for evisa: https://evisa.xuatnhapcanh.gov.vn/web/guest/khai-thi-thuc-dien-tu/cap-thi-thuc-dien-tu Before Covid the visa on arrival system used to be in place and you could apply online for a visa letter ($25/person) and pay stamping fee ($25/person) at the airport. We have helped with the visa letter so you just need to pay $25/person stamping fee at the airport, therefore saving you on the approval letter fee. After Covid the immigration policy changes and we can only apply for the visa letter if guests book their whole trip in Vietnam with us. As you are only booking the Halong Bay trip so we are not eligible to apply for the visa letter for you. Instead the evisa system is in place and you pay $25/person for evisa fee. It's still the same amount you would pay as before. I hope this information is clear and please let me know if you have any questions! Melissa (Ms.)
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Asked by Andy (Card) TAN 1 month, 2 weeks ago
We wish to enquire: (a) If Capella does 3D2Ns cruise on 20Sep 2022? (b) Does the bus pick up from Hilton Garden Inn Hanoi? Thanks
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Answered by Melissa 1 month, 2 weeks ago
Dear Mr. Andy, Thank you for your email and question! As the latest update Capella Cruise is fully booked on 20th Sep and they can only receive 3 day 2 night booking for 25-27 Sep. Can you consider another option? I look forward to hearing from you! Melissa
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Asked by Yuko 1 month, 2 weeks ago
Hi, I am planning to book 1D2N plan and also the shuttle service from Hanoi. Which hotels can your shuttle pick up? Thank you
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Answered by Jolie 1 month, 2 weeks ago
Dear Yuko, Thank you for your inquiry. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. The shuttle bus can pick you up at any hotel as long as it is located in the Old Quarter area, so you can just book a hotel in this area. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by yuliana 1 month, 2 weeks ago
hi, i see there is a room with 1 double with 3 single beds, the room has 1 bathroom or 2 bathrooms ? do you have 3 days and 2 nights option ? is it available on 26th of december. we are 2 adults and 3 kids. thank you
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Answered by Melissa 1 month, 2 weeks ago
Dear Yuliana, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. May I know your children's age so I can send you the details? If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by amy 1 month, 2 weeks ago
Does kayaking and squit fishing activity included In tour price?
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Answered by Melissa 1 month, 2 weeks ago
Dear Ms. Amy, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I confirm that kayaking and squid fishing are included in cruise price already. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Samantha Thomas 1 month, 2 weeks ago
Hi could you please let me know an option for a 3 day 2 night cruise in late September. Thank you.
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Answered by Melissa 1 month, 2 weeks ago
Dear Samantha, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I already sent you the program for Capella Cruise 3 day 2 night via mail. Have you decided your trip date yet? If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Diem Tran 1 month, 2 weeks ago
Hi There, I would like to book a 2D1N on 1/2/2022. I saw that you have one room with capacity of 4 pax in one room for ~$820. but when I tried to proceed, it allowed me to enter only 2 pax. how does it work? Do I need to pay extra for 2 people? thank you
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Answered by Melissa 1 month, 2 weeks ago
Dear Ms. Diem Tran, Thank you for your email and we can arrange connecting cabin for your trip. Can you please let me know if you prefer 2nd Jan or 1st Feb so I can send you the details? I look forward to hearing from you! Melissa
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Asked by Chermaine Tan 1 month, 2 weeks ago
Hi there! I'm interested to book for 3 days 2 nights with Capella. Is this an option by any chance? There is only one option to book at the moment and it's for one night only. Thank you.
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Answered by Mia 1 month, 2 weeks ago
Dear Chermaine, Thank you for your email and Capella Cruise still offers 3 day 2 night but not on regular basis so can you let me know your trip date and I will check availability? I look forward to hearing from you! Mia (Ms.)
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Asked by Sukhi 1 month, 2 weeks ago
Hi, do you only offer one night stays? A
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Answered by Ellie 1 month, 2 weeks ago
Dear Sukhi, Thank you for your email and Capella Cruise has 3 day 2 night option as well! May I know when is your trip date and how many persons will travel so I can check availability for you? I look forward to hearing from you soon! Ellie
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Asked by minsoo 1 month, 2 weeks ago
Oasis Suite have balcony right? And 23.08.11~23.08.12: 2 Adults Oasis Suite, is it possible??
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Answered by Melissa 1 month, 2 weeks ago
Dear Ms. Minsoo, Thank you for your email! I confirm that Capella cruise's oasis suite has a balcony. We still have cabins available for 2 persons on 11 August, if you wish to book this trip please let me know! Best regards, Melisas (Ms.)
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Asked by Nat 1 month, 2 weeks ago
Hi there, does this cruise include any hiking? Thank you!
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Answered by Melissa 1 month, 2 weeks ago
Dear Nat, Thank you for your email. Capella Cruise does not include hiking in its program. You will go to the Dark & Bright Cave - an underwater cave that you will go through by a kayak or sampan boat. Besides, you can swim or try some water activities from the cruise such as Oasis pool and jacuzzi; floating ocean pool, or an inflatable water slide. I would like to send you the detailed itinerary via email. Should you need further assistance, kindly contact us again. Best regards, Melissa (Ms.)
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Asked by Sanjay 1 month, 2 weeks ago
Hello Team, What is the difference between Oasis Suite and Harmony Suite? Also, Do we have a pickup and drop facility from Hanoi.
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Answered by Katie 1 month, 2 weeks ago
Dear Mr. Sanjay, Thank you for your email and we are happy to hear from you! The Oasis and Harmony suite have the same size and set up but they are on different floors hence different prices. We offer round trip shuttle bus service for $35/person. If you need further information please let us know! Best regards, Katie (Ms.)
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Asked by Pragyan 1 month, 2 weeks ago
In ur ha li g bay cruise can we go kayaking in ur boats, I’ve seen pics on ur website of people kayaking . Thanks
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Answered by Melissa 1 month, 2 weeks ago
Dear Pragyan, Thank you for your inquiry! All our cruise programs include kayaking but some of them charge extra for this service. For Capella Cruise, kayaking is included in the room rate. May I know how many persons will travel and your trips date please so I can advise you better? I look forward to hearing from you! Melissa
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Asked by Michelle 1 month, 2 weeks ago
Hello. Does the cruise provide a kid's menu? Is the pool suitable for kids?
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Answered by Mary 1 month, 2 weeks ago
Dear Michelle, Thank you for contacting us and we are happy to assist you with your trip to Halong bay. Capella Cruise does provide a menu for kids. Kindly inform us when you make the booking so the cruise can prepare a proper meal for them. The heated Oasis Jacuzzi pool is suitable for kids. There is also a fun waterslide on the boat that your kids will definitely like. If you need further information, do not hesitate to ask. Regards, Mary (Ms.)
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Asked by Hock Chuan Lim 1 month, 2 weeks ago
Hi, I want to book 2 family sky suites on 1 Dec. Is it possible to arrange transport from Hanoi for 4 adults and 4 kids? And on 2 Dec, transport to Hanoi airport? Thanks.
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Answered by Cindy 1 month, 2 weeks ago
Dear Hock Chuan Lim, Thank you for your questions! We are so happy to hear from you! Please be advised that there is only 1 sky family suite on Capella Cruise, and it has been booked out for 1 Dec already. Can you please take 2 sets of oasis suites connecting instead? Also, can you please let me know the children's age so I can advise you the best transfer options? Best regards, Cindy
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Asked by Anne Ostroff 1 month, 2 weeks ago
Hi, we need to cabins next to each other. One of them Sky Terrace. What do you have that's next to it?
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Answered by Lily 1 month, 2 weeks ago
Dear Anne, Thank you so much for contacting us and we are very happy to hear from you! Sky Terrace is located on the 3rd floor of the cruise and next to it, there are options of Sky Suite and Sky Family Suite. May I please know how many people will travel so I can provide you with the most suitable advice accordingly? I look forward to hearing from you! Best regards, Lily
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Asked by Bee L 1 month, 2 weeks ago
Hi team, I'd like to book for 3 adults on Capella 3D2N any day between 11-19 August. Could you please advise us the best price? Kind regards
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Answered by Cindy 1 month, 2 weeks ago
Dear Bee L, Thank you for your question. Please see the quote for the cruise as follows: Capella Cruise: USD 990 for 1 oasis suite + 1 extra bed for 3 persons + USD 35/person/bus round trip. Availability: 14-16 or 15-17 August. Should you have other questions, please do not hesitate to contact me. Best regards, Cindy
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146 Customer reviews for Capella Cruise

9.8
Excellent
Based on 146 reviews
Score breakdown
Cruise quality
9.8
Food/Drink
9.7
Cabin quality
9.9
Staff quality
9.9
Entertainment
9.7
Traveler rating
  • Outstanding: 72
  • Excellent: 73
  • Very good: 1
Traveler type
  • Family with children: 25
  • Groups of friends: 21
  • Mature couples: 38
  • Solo travellers: 8
  • Young couples: 54
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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Ruy Rondain
Philippines
12-04-2024
Young couples
Outstanding
Well-organized tour. My wife and I stayed in the Oasis Suite. The cabin was nice and clean. The trip to Viet Hai Village was interesting. Our tour guide was helpful and attentive. Recommended.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
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YES 2
Rechael
Canada
11-04-2024
Young couples
Excellent
We were grateful for the kindness of the crew - Chris, Tom, David, who took care of us at every step on the cruise. Certainly, we will come back with our parents.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
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YES 5
Emma Johansson
Sweden
10-04-2024
Family with children
Excellent
We were so excited about the water activities in Halong bay such as kayaking, swimming, and Jacuzzi onboard. Our kids were overwhelmed by the diversity of marine life under the Halong sea such as colorful fish, jellyfish, and even vivid coral reefs. Kayaking is a must-try experience when you come to Halong Bay.
Cruise quality
10
Staff quality
10
Food/Drink
9
Entertainment
10
Cabin quality
10
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YES 2
Gabriel Silva
Brazil
09-04-2024
Mature couples
Outstanding
An unforgettable 3 days 2 nights journey in Halong Bay. The service was exceptional. The restaurant menu is so diverse that we didn’t get hungry during the trip. The seafood dishes were all fresh and delicious. The restaurant served both buffet meals and fine dining. We met our tour guide - Mr Cuong, who instructed and explained the itinerary well. In case we had any questions, he answered thoroughly.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 3
John
US
08-04-2024
Groups of friends
Outstanding

We booked 2 nights and 3 days on Capella Cruise.

My friends and I stayed in 2 Oasis Suites next door. The cabins were clean and well-equipped. The view The balcony was lovely. The food was amazing with a beautiful presentation. The activities were abundant with modern facilities and exciting excursions. We enjoyed the whole time. Thank you very much.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 2
Rebecca Hastings
Canada
07-04-2024
Young couples
Excellent
The cabin was superb. The butler Ginn was outstanding. He took care of us and was always available when we needed him.
The cruise moored at a place for a long time. We expect more cruising time around the bay
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
8
Cabin quality
10
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YES 1
Raymond
UK
06-04-2024
Mature couples
Outstanding
The trip was faultless. Pick up at the hotel was quick. The welcome was nice with a drink and briefing. Lunch was fabulous. All the activities were well organized. Love the pool and the waterslide. The trip to Viet Hai Village was peaceful and interesting. Highly recommend everyone.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 3
Ethan Metzler
Canada
05-04-2024
Young couples
Outstanding
My wife and I chose 2 nights on Capella Cruise. The service was top-notch. We were well treated with plenty of flavorful dishes. The staff was attentive and very kind. Water activities were excellent. The slide was a plus.
Wifi was weak.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 1
Guan Shiue
Taiwan
02-04-2024
Groups of friends
Outstanding
Lan Ha Bay was charming. We wish we had booked 2 nights to enjoy more kayaking and visit more attractions of the bay. The boat itself was exceptional with modern facilities, nice decor, comfortable cabin. The chef was so talented with the best food. The tour guide kept us updated with the program and managed the excursions well. Overall we had a memorable trip. Thank you!
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 4
Leanne
Ireland
31-03-2024
Young couples
Outstanding
The trip with Capella Cruise exceeded our expectations. We got an excellent room with a stunning view of the bay. The staff, especially Gin, did a good job. Gin was knowledgeable and was a great host. The food was outstanding. Facilities onboard were diverse and of good quality. The trip to the cave and the island were fantastic. Thank you very much!
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 1
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