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Scarlet Pearl Cruise 3 Days/2 Nights
Ba Trai Dao Islets, Lan Ha Bay, Viet Hai Village, Dark and Bright CaveExcellent Based on 67 reviews
This is the second time on Halong Bay. My parents were very happy. They enjoyed the food and loved...
About Scarlet Pearl Cruise
Elegant and sophisticated, this well-furnished steel ship is truly a dedication to the ultimate luxury in the cruising industry. Sailing solely within Lan Ha Bay, Scarlet Pearl provides a less crowded location and incredibly untouched base compared to the neighboring, touristy world-class wonder of Halong Bay.
The sense of style, quality, and comfort is set impeccably on Scarlet Pearl. The luxurious vessel is well- known for its sophisticated, beautiful design and an impressive selection of premier facilities. The overall style is the ultimate luxury among numerous cruises in the North. From the exquisitely relaxed cabins to the neutral color palette of cream and dark wood brown tone, the impression is subtle elegance over glitz.
23 spacious accommodations, divided into 4 types of cabins, dominate two of five desks on Scarlet Pearl Cruise. Large and lavish, the cabins range from a generous entry-level of 28m2 to the spotlight of the cruise – the one and only Scarlet Pearl cabin with a total area of 150m2. All of them open onto private balconies to take full advantage of the vast vista of the ocean in front of your eyes.
As ultimate luxury is the key principle behind the Scarlet Pearl, once you enter the lobby, you will be overwhelmed by its endless list of first-class facilities. Dining by the sea, treat yourself to fascinating delicacies at Tahiti restaurant, then let the classy Bar Bistro feast you on an extended menu of lavish cocktails, wines, and tonics. Lying on the sundeck to wait for sunrises and sunsets, relax with a Jacuzzi pool or keep your body in shape at a private fitness center, Scarlet Pearl has unlimited facilities to indulge travelers.
The highlight of Scarlet Pearl unquestionably is the unique Pearl Museum right on board. A tranquil sophisticated venue showcases the most fabulous and high-qualified pearls in the area. Get an insight into the tradition of local pearl farming and admire stunning creations that have become a unique and signature gift of the bay. The authentic experience over the bay combines with a unique, complemented service to promise a memorable journey on this catamaran sailboat.
3 things that we love most about Scarlet Pearl Cruise
- Catamaran-style cruise
- Outdoors Jacuzzi
- All rooms with private balcony
Full Itinerary
Arrive at Halong International Cruise Port and embark on Scarlet Pearl Cruise for check-in and have lunch at Tahiti restaurant.
15:0015:00 Visit Sang Cave by kayak or sampan boat through a 70-meter water path. Then, the ship progresses to Ech Lagoon where you can continue to kayak or immerse in the emerald water of the bay.
17:00
Back to the cruise to relax and watch the magnificent sunset from the topdeck. A sunset party and cooking class are carried out on the top deck. Happy Hour starts from 17:30 until 18:30 with the drink promotion Buy one get one free.
19:00A delicious dinner is served.
21:30Participate in various evening activities on the ship or simply chill out at the bars open until late.
Wake up early to attend a Taichi class and breeze the freshest atmosphere in the morning. Then enjoy a light breakfast while admiring the stunning bay views.
9:00The luxury catamaran takes you to Ba Trai Dao - one of the most stunning beaches in Lan Ha Bay. Then, arrive at Cat Ba Island and visit Viet Hai Village by bike or electric car. You have a chance to explore a rainforest tunnel and know about local life. (The trip to Viet Hai Village depends on the weather and might be canceled).
12:00Enjoy lunch on the catamaran. Then, you can go swimming in the remote area or go fishing in the afternoon.
14:30Back to Scarlet Pearl Cruise and relax.
19:00Fine-dining dinner is served in the restaurant.
Start a new day with a Yoga session or photo hunt on the sundeck. Then have a light breakfast before visiting Dark & Bright Cave on a kayak or local bamboo boat.
9:00Return to Scarlet Pearl Cruise for check-out the cabin and savor a brunch. Afterward, the cruise’s Limousine car will drive guests back to Hanoi.
Last updated 11:58 Monday 17 Oct 2022
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- Taxes & Service Charges
- Welcome Cocktail
- Cruise Itinerary and Program
- Entrance and Sightseeing Fees
- In-house English-speaking Tour Guide
- Luxury Cabins and Suites with A/C
- Luxury en-suite Bathroom
- Meals on board during cruise program
- International Breakfast Buffet
- Tai Chi Session
- Cooking Class
- Insurance
- Kayaking
- Transfer from Hanoi to Sun International Port and back (transfer time approximately 3 hours)
- Airfares, and Hotel Accommodation
- Visa to Vietnam
- Beauty Spa Services and Massage
- Beverages and Tobacco
- Tax, tips and other Personal Expenses
- All other services not clearly mentioned above
- Surcharge for New Year, Christmas
- Check in on board: 12:10pm
- Check out: 10:30am
- Return Hanoi: 2:30pm
- The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
- Children from 5-11 will pay extra charge 75% of adult rate.
- Children 12 and above must pay full fare as adult.
- Peak season surcharge: Surcharge $40/adult and $30/child (4 - 11 years old) for Gala dinner applies if guests stay on board on December 24th and/or December 31st 2022, Lunar New Year (21, 22, 23/1/2023)
- Shuttle bus: $30/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Asked by Clay Gill | Mar. 22, 2023 11:54
Hello there, my wife and I are interested in honeymooning to Vietnam but I am having trouble applying for a visa. We would like to reserve a cruise for the 31st of march. I am from Barbados and she is from Germany. Can you inform me of how I can process the visa and how I can reserve a booking ?
Answered by Annie | Mar. 22, 2023 11:55
Dear Clay Gill, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that we do not offer the visa so I would refer you to Ms. Huyen at Sales@vietnamEvisa.com. Please kindly contact her for assistance. For the cruise trip, may I know which cruise you are considering so that I can check the availability and send you our offer accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Nathan Richardson | Mar. 18, 2023 11:13
Hi, we are interested in this cruise on Saturday April 15. Does this pick up, drop off from Hanoi? Does this pick up, drop off from Haiphong? Thank you
Answered by Cindy | Mar. 18, 2023 11:13
Dear Nathan, Thank you for your email! We are so happy to hear from you! Please be advised that the shuttle bus picks up and drops off in Hanoi Old Quarter but if you want to travel from Hai Phong, we can arrange a private car for you. The cost is USD 45/person/private sedan car/way. Please share with us more details about your trip plan for our further assistance. Best regards, Cindy
Asked by Diane Zoratti | Mar. 17, 2023 02:18
I am interested in a 3 day cruise of Halong Bay from Hanoi on October 29.
Answered by Annie | Mar. 17, 2023 02:19
Dear Ms. Diane Zoratti, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. May I know your group size and if you have a fixed budget? For example, do you have preference for budget, mid-range or luxury cruise option? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Theresa CHAN | Mar. 04, 2023 10:56
Hi, I will be travelling with 2 elderly. May I check, 1. Can the balcony be accessible directly from the room? 2. Is the balcony private to the room or share with others? 3. Are the different decks accessible by lift? 4. Can I get the itinerary for a 3D2N cruise? 5. Is it easy for elderly to get onto another small boat when visiting any cave? 6. Are connecting rooms request guarantee? Thank you.
Answered by Annie | Mar. 04, 2023 11:01
Dear Ms. Theresa CHAN, Thank you for your questions. May I reconfirm that you are considering Scarlet Pearl Cruise? If yes, please kindly find our answers to your questions as follow. 1. Can the balcony be accessible directly from the room? => Yes, the balcony is accessible directly from the room. 2. Is the balcony private to the room or share with others? => The balcony is a private one. 3. Are the different decks accessible by lift? => I am sorry that Scarlet Pearl does not offer a lift. 4. Can I get the itinerary for a 3D2N cruise? => Please find the itinerary attached. 5. Is it easy for elderly to get onto another small boat when visiting any cave? => Yes, it is easy to get on/off the small boat. 6. Are connecting rooms request guarantee? => If the connecting rooms are available, we will book it for you and it will be confirmed. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
Asked by Erol | Feb. 20, 2023 09:10
Looking into the Scarlet Pearl cabin to reserve on Scarlet Pearl cruise but the Onyx pearl seems the be the highest option. Please assist
Answered by Melissa | Feb. 20, 2023 09:11
Dear Erol, Thank you for your inquiry and may I know your trip date? We have the following room category for Scarlet Pearl: Silver pearl Golden Pearl Onyx Pearl Presidential suite - this is top level Should you need any further information please do not hesitate to contact us! Melissa
Asked by Ani Denkova | Feb. 18, 2023 10:44
Dear Sir, We are group 8 pax and please give me your best price for 2 days/1 night (21.03 - 22.03 ) and transfer from Hanoi.
Answered by Quan | Feb. 18, 2023 10:45
Dear Ani, Thank you for your email and questions! Regarding your inquiries, Scarlet Pearl cruise is available on March 21st. I will assume you are a group of 8 adults and the cruise is available with 4 Silver Pearl suites for total of 1480 USD excluding transfers. In case there are children included, the price will be lower. The shuttle bus is available round trip Hanoi - Halong for 30 USD/pax and private minivan ( max 8 adults ) is available for 210 USD/ car. Should you need further assistance, please do not hesitate to contact me. Best regards, Quan.
Asked by David Mercer | Feb. 15, 2023 10:36
Hi, are there any one night cruises that start and finish in cat ba island? Thanks
Asked by sachin | Feb. 13, 2023 02:36
Hi We are pack of 6 people, planning for 1N/2D stay in Ha Long Cruise on 18th April to 19th April. Can you give use the best price for 6 persons? How about drinks? do we need to carry from outside or its available there? is it affordable?
Answered by Quan | Feb. 13, 2023 02:36
Dear Sachin, Thank you for your email and sorry for the late reply! As you mentioned you have 6 people, so I suggest you book 3 Silver Pearl for 1110 USD excluding transfer or 3 much bigger rooms Golden Pearl for 1440 USD excluding transfer. The cruise will offer welcome drinks and complimentary water in your room or there are plenty of choices available for a very affordable price. Should you need any further assistance with your booking, please do not hesitate to contact me. Best regards, Quan.
Asked by Alessandro Antonini | Jan. 27, 2023 10:03
Hi We're going to be staying in Halong for a week or so, would we be able to just board the cruise from Halong without getting in the transfer bus from Hanoi?
Answered by Halongbaytours Team | Jan. 27, 2023 10:09
Dear Alessandro Antonini, Thank you for your inquiry. You can surely go directly from Halong to the cruise port without getting on the transfer bus from Hanoi. The address for Scarlet Pearl Cruise is No.03 on the 1st floor at Halong International Port (Sun Harbor), Halong city, Quang Ninh. Please kindly be present at the port no later than 11:30 am for smooth check-in. Regards, Halongbaytours Team.
Asked by Gan Leong | Dec. 31, 2022 11:01
Hi. I am interested in taking the Scarlet Pearl 2D1N package. Would like to find out whether we can bring our 28-inch luggage with us on the shuttle bus?
Answered by Halongbaytours Team | Dec. 31, 2022 11:04
Dear Gan, Thank you for your email. There is no luggage limit on Halong Bay cruises. However, we recommend you leave the bigger bags at your hotel if possible so you don't need to carry heavy and are more comfortable in the bus and cabin. Best regards, Halongbaytours Team
Asked by Nova | Dec. 24, 2022 09:07
I would like to book for feb2022. Does the scarlet pearl cruise itinerary include visit surprise cave?
Asked by Deborah Quinn | Dec. 23, 2022 10:09
We are looking at booking a 2 night Halong Bay cruise on 29 January to 1 February. We would like to then fly to Ho Chi Minh. There are flights to HCM at 12.10 and 14.35. Would we make the 12.10 flight? Thank you
Answered by Mellisa | Dec. 23, 2022 10:10
Dear Deborah, Thank you for your inquiry and we are so happy to hear about your trip plan! Regarding your question: you will only come back to Hanoi at 2:30 pm so none of the flights will work. Please book flight later at 4:30 pm. If you have any other questions please let me know any time! Melissa
Asked by Amelia | Nov. 14, 2022 09:58
How much is the one-way shuttle bus from Hanoi to Halong per pax? Is there a tour guide for the kayaking activity?
Answered by Mina | Nov. 14, 2022 09:58
Dear Amelia, Thank you for contacting us and we are so happy to hear about your trip plan. We have the shuttle bus from Ha Noi to Ha Long, which is cost 15 USD/ 1 pax/ 1 way. The Scarlet Cruise has a tour guide who can help you with kayaking activities. May I know when is your trip date and how many guests are traveling so I can check availability for you? I am looking forward to hearing from you soon. Thank you and have a nice day! Best regards, Ms.Mina
Asked by Julia Zysko | Nov. 08, 2022 05:05
Hi! We are arriving at Noi Bai Airport at 8.30 am. Would it be possible to be picked up from there instead of a hotel in Hanoi and go on the trip the same day?
Answered by Mina | Nov. 08, 2022 05:06
Dear Julia Zysko, Thank you for your email! I hope this mail finds you well. We can arrange a private car to pick you up at Noi Bai airport to Halong Bay and you can go on the cruise on the same day if you can leave the airport no later than 9.30am. May I know how many people are traveling? If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
Asked by Quang Lu | Nov. 02, 2022 02:37
Hi, I'd like the best quote for 4 people on Jan 11, 2022. Thanks, Quang
Answered by Mina | Nov. 02, 2022 02:40
Dear Quang Lu, Thank you for your inquiry and we are very happy to assist you with your Halong bay trip. For the 2D1N trip, the best deal we have on the Scarlet Pearl Cruise cruise is as follows: 01 Silver Pearl room with a balcony - Cost: $380/cabin/2 adults+ $30/1 person/ bus round trip. For the 3D2N trip, the best deal we have is: 01 Silver Pearl room with balcony - Cost: $720/cabin/2 adults+ $30/ 1person/bus round trip. Here is our booking policy: More than 30 days prior to check-in: free of charge, From 30 to 7 days prior to check-in: 10% of total rates, From 6 to 3 days prior to check in: 50% of total rates, Less than 3 days prior to check-in: 100% of total rates, No-Show: 100% of total rates. If you are interested in booking or have other questions, please let me know! Thank you and have a nice day! Best regards, Ms.Mina
Asked by Hemal | Oct. 21, 2022 05:18
Hello. We are 5 of us traveling on Dec 27. We're looking to book 2 rooms in Scarlet Pearl and wanted to know if 5 pax can be accommodated. Also, wanted to know if there are any other offers on the package. Awaiting your revert. Thanks Hemal
Answered by Ellie | Oct. 21, 2022 05:19
Dear Hemal, Thank you for your inquiry and we are happy to hear from you! We can arrange 1 double + 1 triple cabin on Scarlet Pearl for 27th December for you, with program as attached file. Best offer without transfer: 185 USD/person Best offer with Hanoi - Halong Bay - Hanoi included: 210 USD/person I look forward to hearing from you soon! Ellie
Asked by Kohei Rii | Oct. 17, 2022 10:53
Hi! We are going to stay in the Soleil Boutique Hotel Hanoi, which is located near the Old district. Can we get shuttle bus from our hotel? And all the activities and meals are included in the rates, right?
Answered by Halongbaytours Team | Oct. 17, 2022 10:57
Dear Kohei Rii, Thank you for your question. We confirm our shuttle bus can pick you up at Soleil Boutique Hotel Hanoi and activities and meals mentioned in the program are included in the cruise rate. If you need more assistance with your Halong trip, feel free to ask us. Regards, Halongbaytours Team
Asked by Amelia | Oct. 14, 2022 12:01
Do you provide shuttle bus pickup at Bonsella Hotel in Hanoi?
Asked by Ami | Oct. 12, 2022 09:53
Hi, could you let me know what time will we get off the ship and ready to go? We are going to take flight from hay phon after. Thank you!
Answered by Halongbaytours Team | Oct. 12, 2022 09:59
Dear Ms. Ami, Thank you for your question! The disembark time depends on the itinerary of each cruise. For Scarlet Pearl Cruise, you will come back to the harbor at around 11:30 am. It takes you more than 1 hour from Halong International Cruise Port to Hai Phong Airport. Therefore, it is suitable for a domestic flight after 2 pm. I hope this helps. If you need more information, feel free to ask. Regards, Halongbaytours Team
Asked by Emily | Oct. 05, 2022 10:39
Hello, i would like to confirm the transportation from Hanoi to Halong Bay, as per description, this is not covered. What about the return trip from Halong Bay to Hanoi? We have 6 in our group. Many thanks.
Asked by Uwe Moog | Oct. 01, 2022 10:07
Hello, what time would we be back in Hanoi. We want to continue flying to da nanag. Warm greetings from Germany Uwe
Answered by Ellie | Oct. 01, 2022 10:08
Dear Uwe, Thank you for your email! Please kindly find our timing for transfer below: Pick up from Hanoi Old Quarter: 8:15-8:45am. If you stay outside of the Old Quarter we can make some exception such as for Sheraton or Intercontinental Hanoi with pick up time at 8:00am. Drop off after the trip: you will reach Hanoi between 2:30pm-3:00pm. Our bus can only drop off in Hanoi Old Quarter. If you wish to book a flight after the cruise trip please book one after 5:30pm to avoid rushing between places. OR you can fly from Hai Phong which is closer to Halong Bay. We do not offer direct bus to the airport but our van can continue to the airport after dropping off guests in downtown Hanoi. The surcharge for this trip to airport is $10/person and you will reach the airport at 4:00pm. I hope this is helpful for you! Best regards, Ellie
Asked by Renee | Sep. 19, 2022 11:04
Hi, we are looking a doing cruise on Halong Bay in October. We willl be travelling from Danang and would like to know if there is an option to fly to Halong Bay from Danang? Thanks
Answered by Melissa | Sep. 19, 2022 11:01
Dear Renee, Thank you for your inquiry and it's our honor to assist you with your Halong Bay trip. The closest airport to Halong Bay is Hai Phong airport - you can book a flight to Hai Phong from Danang. Then, it takes around 40 minutes and 45 USD by private car to get to Halong Bay. I hope this is helpful for you! If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Robert | Sep. 15, 2022 09:14
Hi, Onyx Pearl rooms also have twin beds, right? We are looking for 3D/2N from 9-11 nov. 22 . Do we have a choice between backboard and starboard side? another question: we don't need a transportation from/to Hanoi. On the day of departure we need a transfer from Vinpearl Spa in Ha Long and on the return journey a transfer to the Wyndham Hotel in Ha Long. What does it cost?
Answered by Melissa | Sep. 12, 2022 10:29
Dear Mr. Robert, Thank you for contacting us with your request. I am sorry that Onyx pearl room is fixed with king size bed so can you change to Golden pearl room for twin bed option? From the pier to Vinpearl Resort Halong or Wyndham Hotel it is only 1-2km, we can help you with a taxi! If you need any further information please let me know! Melissa
Asked by Josh Diekman | Aug. 16, 2022 11:56
Hello Does this booking include transportation to and from a Hanoi hotel JW Marriott in Hanoi? Thank you
Answered by Melissa | Aug. 16, 2022 11:56
Dear Mr. Josh, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. For all our cruises except Paradise Elegance, the bus cost is not included in cabin price. Furthermore we can only pick up and drop off from Hanoi Old Quarter. If you stay in JW Marriot you will need to take a taxi to Hanoi Old Quarter to join the bus. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Josh | Jun. 29, 2022 09:18
Hi, looking to book a cruise for 3 days, 2 nights around December 20 Flexible within a few days before or after, we noticed when looking at booking it says the cruise is available to leave everyday. Please advise what days the cruise leaves for a 2night cruise at that time, or do they leave every day?
Answered by Melissa | Jun. 29, 2022 09:18
Dear Mr. Josh, Thank you for your email and I am glad to hear of your trip to Halong bay! The cruise leaves everyday in December and it's still available the whole month so when you are ready, you can book direct on our website. Best regards, Melissa (Ms.)
Asked by jas | Jun. 21, 2022 11:04
Hi can I check whether it's possible to accommodate 3 adults in one room e.g. the Golden pearl room? We're looking to travel in mid Sept 2022, please advise the estimated prices.
Asked by Papisar Luenam | May. 19, 2022 09:07
When is the pick up time from Hanoi? Will the limousine pick up at hotel or airport wherever the guests stay in Hanoi?
Asked by Michael Ryan | May. 09, 2022 09:24
Hi, Is it possible to book consecutive cruises to have a 6 day four night cruise ? Thank you
Answered by Melissa | May. 09, 2022 09:25
Dear Mr. Michael, Thank you for your email! We can arrange consecutive cruise for you but the activity will be quite repetitive. Do you want to take, for example, 3 different cruises for your trip to experience different routes and services? If you need more information please let me know! Melissa (Ms.)
Asked by sally Morris | May. 07, 2022 09:44
Hi, we are a family of 4 adults and would like to take this trip 11th August. can you provide a quote for transfer 1 way Hanoi to Ha Long and on our return from ha Long to Ninh Binh.
Answered by Melissa | May. 07, 2022 09:44
Dear Ms. Sally, Thank you for your enquiry and we are sorry for the late reply! I understand that you want to consider a trip on Scarlet Pearl: https://www.halongbaytours.com/cruise/scarlet-pearl-cruise.html At the moment we still have available cabin on 11 August. Please find the quotation below: Scarlet Pearl Cruise Date: 11-12 Aug Guests: 04 Cabin: 2 silver pearl cabins Transfer: Hanoi - Halong Bay by bus Halong Bay - Ninh Binh by private car Cost: $860 for 4 persons If you have any questions please do not hesitate to let me know! Best regards, Melissa (Ms.)
Asked by RAJAN MALHOTRA | Apr. 25, 2022 09:59
hello, we r 3 pax and wud like to take a 2 days trip to Halng Bay, starting on the 3rd May and returning on 4th May. We need two cabins, one of which wud be single occupance. Please advise your best rate with itinerary, confirming whether you visit the caves (inside) or not.
Answered by Rosie | Apr. 25, 2022 10:00
Dear Mr. Rajan Malhotra, Thank you very much for your inquiry. On May 3rd the best rate we have is on Ambassador Cruise, premium cabin at USD 295/per cabin x 2 = USD 590 excluding transfers, kayaking and drinks. Would you like to book this, please? We look forward to hearing from you. Best regards, Rosie (Ms.)
Asked by Lauren | Mar. 31, 2022 09:42
Can I please have the updated itinerary for this 1 night cruise, What time would the morning transport pick up from Hoian be if I'm staying in the old quarter? Thanks
Answered by Rosie | Mar. 31, 2022 09:42
Dear Lauren, Thank you very much for contacting us. I have sent you the itinerary of Scarlet Pearl Cruise via mail, please kindly check it. If you take the shuttle bus, it will pick you up in Hanoi Old Quarter area around 8:15-8:45 AM. Should you need further assistance, please feel free to contact us. Best regards, Rosie (Ms.)
Asked by Carolina Minondo (Ms.) | Mar. 24, 2022 04:59
Hello, the cruise looks spectacular and itinerary as well. I was wondering if you could send me the refund policies regarding COVID. Meaning, what happens if at the airport I have a positive result? Could you explain this cancellation policy, please. How much is the updated transportation (both ways) Hanoi-Halong pier? We are 2 people, would like to know the cheapest. At what time is the pick-up? Also, is there a map for the route the cruise takes? What do we need for checkin? Any documents besides our passport? Thank you so much, will be waiting for your response. Carolina (Ms.)
Answered by Jolie | Mar. 24, 2022 05:02
Dear Ms. Carolina Minondo, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. For the cancellation policy, we understand that you may have concerns about change and cancellation because of Covid-situation or local policy. We have implemented a very flexible cancellation policy this year where you can cancel or change free of charge if your travel is affected by Covid-related issues or change in government policy (either from the incoming or outgoing country). In the other cases, find kindly our policy as follows: - More than 30 days: Free of charge - From 30 to 7 days prior to check-in: 10% of total rates - From 6 to 3 days prior to check-in: 50% of total rates. - Less than 3 days prior to check-in: 100% of total rates. - No-Show: Charge 100% of total rates For the transfer, the cruise offers a shuttle bus at US$ 25/person/round trip. The pickup time is around 8:30 - 9:00 AM at your hotel if it locates in Hanoi Old Quarter area. For the tour route, I am sorry that the cruise has not updated its route map yet. I have sent you the detailed itinerary via the mail. I hope it helps. You will need to bring your passport along for check-in. At the moment, they do not need any other documents. If there is any change, we will update you accordingly. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Sandra Erichsen | Feb. 12, 2022 09:42
Hi there, we are hoping to travel from Australia in November 2022. What days of the week does yout 3 day cruise leave? Also we will be travelling with our 3 Adult daughters aged 19, 22 and 25. Can we possibly book 1 cabin for my husband and myself and 1 cabin for my 3 daughters to share. We are happy to pay for a larger cabin if the 3 girls can stay together. Thank you in advance for your assistance. Regards Sandrs
Answered by Jolie | Feb. 12, 2022 09:43
Dear Mrs. Sandra Erichsen, Thank you so much for contacting us! The boat operates a 3-day-2-night excursion every day if they can collect enough passengers to run the tour. You can surely take 1 cabin for 2 of you and the next cabin for your 3 children. They will put an extra bed in the cabin for your children accordingly. I hope my information is helpful or should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by jane | Sep. 17, 2021 04:10
I would like to book for 2022. Does the itinerary include the floating village or pearl farm?
Answered by Cindy | Sep. 17, 2021 04:13
Dear Jane, Thank you for your inquiry! Please be advised that the itinerary of Scarlet Pear neither includes floating village nor pearl farm. The itinerary includes kayaking and swimming. If you want to visit floating village, may I recommend you another cruise such as Paradise Elegance, Ambassador...? Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by Lee | Aug. 22, 2021 03:28
Hi. May I know where is the cruise pier? We'll get there on our own.
Answered by Jolie | Aug. 22, 2021 03:32
Dear Lee, Thank you for contacting us with your question! Scarlet Pearl Cruise is at Halong International Cruise Port (Sungroup Port) in Quang Ninh Province. I hope this helps and please let me know if you need any further information! Best regards, Jolie (Ms.)
Asked by Katherine Gled | Aug. 10, 2021 01:25
I was wondering if you have vegetarian food options on the cruise? Thanks!
Answered by Hana | Aug. 10, 2021 01:25
Dear Katherine Gled, Thank you for your question! Please be advised that the cruise can cater vegetarian food for you so please no worries. Please contact us for more details about your inquiry. Should you have other questions, please feel free to let me know. Best regards, Hana
Asked by Bhabuk Tandukar | Jul. 21, 2021 04:19
If we have a flight out of Hanoi at 410p on the return day, will we get back to Hanoi on time? Thank you.
Answered by Cindy | Jul. 21, 2021 04:22
Dear Bhabuk Tandukar, Thank you for your question! My name is Cindy and I am very happy to assist you with your trip plan. Regarding your question, due to your flight time, you should book a private car to go directly from Halong to Noi Bai airport. You would be at the airport at about 2.30pm and have enough time to catch your flight. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by Luke Cook | Jul. 13, 2021 02:58
Hello We are considering booking the Scarlet Pearl. I couldn't see where it mentioned if all dinner and meals were included in the price. Can you please confirm if this is the case. Thank you
Answered by Cindy | Jul. 13, 2021 03:00
Dear Luke Cook, Thank you for your inquiry! My name is Cindy and I am very happy to assist you with your trip plan. Regarding your question, please be advised that all the meals on board are included in the price so you do not have to pay for that anymore. You just have to pay for personal services such as drinks, massage service. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by ck | Jul. 01, 2021 02:56
Do you provide shuttle bus pickup and drop off at Hilton Garden Inn Hanoi? What would be the cost for two persons?
Answered by Mary | Jul. 01, 2021 02:58
Dear Chow, Thank you for your inquiry. My name is Mary and I am very happy to assist you with your trip plan! Regarding your question, pleas be advised that we do provide shuttle bus pick up and drop off at Hilton Garden Inn Hanoi hotel. It's cost is US$30 per person for round trip Hanoi - Halong - Hanoi by limousine van. I hope my info would be helpful and please contact us for more details of your inquiry.
Asked by JOJO | Jun. 23, 2021 04:36
CAN WE USE FLYCAM OR DRONE WHILE ON BOARD? THANKS
Answered by Cindy | Jun. 23, 2021 04:38
Dear JOJO, Thank you for contacting us! My name is Cindy and I am very happy to assist you with your trip plan! Regarding your question, yes you can use flycam or drone while you are on board. You can ask the staff help you also if needed. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by Ian V | Jun. 14, 2021 10:55
Hello! I'd like to know if the rooms on the cruise ship have a private balcony?
Asked by Gregory Ralph Eayrs | Jun. 08, 2021 04:38
I need only one way transportation from Hanoi to Halong. Please send me the price for one way Private sedan. I will stay in Halong after the trip so no need transfer back.
Answered by Cindy | Jun. 08, 2021 04:41
Dear Mr. Gregory Ralph Eayrs, Thank you for your inquiry. I am Cindy from Halong Bay Tours Department and I am very happy to assist you with your trip plan. For one way private sedan Hanoi - Halong, our price is US$100 including highway fee. Can you please share with me your travel dates for me to check availability? Should you need further assistance, please feel free to let me know. Best regards, Cindy (Ms.)
Asked by Tracy | May. 06, 2021 03:58
Do you have vegetarian food on the cruise? Thanks!
Answered by Cindy | May. 06, 2021 04:04
Dear Ms. Katherine, Thank you for your question. Yes, the boat does offer vegetarian food. We will inform the cruise organizer in advance to prepare it for you thus please no worries. Should you have any further questions, please feel free to ask us! Best regards, Cindy
Asked by Chen | Mar. 30, 2021 04:10
Hello, I just want to know if kayaking is free? If not, how much is it?
Asked by Mike | Mar. 16, 2021 11:51
Hi I am from state. I am plan taking Ha Long Bay cruise tour with my girlfriend from Saigon Vietnam. Can we stay in the same room? Thanks
Answered by Jolie | Mar. 16, 2021 11:55
Dear Mr. Mike, Thank you so much for your questions. Yes, you two can surely stay in the same room, it is totally fine. May I know your travel date and if you are interested in any cruise in order for me to assist you better? Best regards, Jolie (Ms.)
Asked by Ms. Madeleine Wilson | Dec. 15, 2020 03:16
Hi! We will be in Halong Bay before the cruise, is it possible to be picked up in Halong instead of Hanoi? or meet at a location in Halong? Thanks!
Answered by Hana | Dec. 15, 2020 03:21
Dear Ms. Madeleine Wilson, Thank you for contacting us. Please note that our bus does pick up/drop off in Hanoi Old Quarter only. If you are staying in Halong the night before, please take the taxi on your own to cruise port for checking in as following information: Scarlet Pearl Cruise: Halong International Cruise Port (Sun World Port) - No.9 Ha Long Street, Bai Chay, Ha Long, Quang Ninh. Should you need further assistance, please do not hesitate to contact us again. Best regards, Hana (Ms.)
Asked by Tracy | Dec. 11, 2020 11:41
Hello, do all cabins have a bathtub? How much is the one-way transfer from Hanoi to Halong? Thank you
Answered by Mary | Dec. 11, 2020 11:47
Dear Tracy, Thank you for your interest in our service. Kindly note that Silver Pearl Cabins only have a standing shower while the other cabin types have both standing shower & bathtub. Besides, the one-way shuttle bus from Hanoi to Halong cost US$15/person/way. Should further information needed, please feel free to contact us again. Best regards, Mary (Ms.)
Asked by Becky | Dec. 07, 2020 11:56
Hello, I see the Silver for a maximum of 2 adults and 1 kid, but we have 2 kids (7 and 2 y.o), is that possible? Thanks.
Answered by Mary | Dec. 07, 2020 12:02
Dear Becky, Thank you for your interest in our service. About your question, it will be possible for your family to stay in Silver Pearl cabin, no worries. You only need to pay a surcharge for the kid aged 7 and free of charge for the other. May I ask your travel date so I can check the availability and send you the proper quotation, please? Thank you and I look forward to hearing from you soon. Best regards, Mary (Ms.)
67 Customer reviews for Scarlet Pearl Cruise
Excellent
Based on 67 reviews
| Cruise quality |
|
9.6 |
| Food/Drink |
|
9.2 |
| Cabin quality |
|
9.6 |
| Staff quality |
|
9.7 |
| Entertainment |
|
9.1 |
| Outstanding: | 19 |
| Excellent: | 36 |
| Very good: | 12 |
| Mature couples: | 24 |
| Solo travellers: | 3 |
| Family with children: | 10 |
| Groups of friends: | 7 |
| Young couples: | 23 |
Comments are provided by customers who have previously taken this cruise trip
-
liboy Singapore 14-08-2022
Excellent
This is the second time on Halong Bay. My parents were very happy. They enjoyed the food and loved the scenery of the bay. It was a bit crowded but very relaxing and enjoyable throughout the trip. The ship shows some downgrades but it did not affect our trip much. Highly recommended!
Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Chris US 10-08-2022
Outstanding
I traveled on my own and the staff was very caring. Food on the boat was amazing. The guide is very informative and helpful. Thank you! Would come back soon.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Katie Singapore 05-08-2022
Excellent
My boyfriend and I booked 2 nights on Scarlet Pearl cruise. There are many activities but mostly kayaking and swimming. It could be more diversified with hiking to a dry cave or biking somewhere on the island like some other cruises. Anyway, we did enjoy the time very much. The bay is calm and stunning. Food for dinners was outstanding. We especially thank the tour guide who is very attentive and kind. Would recommend this trip!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 9 -
Francois Germany 27-07-2022
Outstanding
Our trip was amazing. Our Onyx cabin was super large and we love to watch the bay from our private terrace. Lan Ha Bay was gorgeous. Thank you for helping us book this trip at last minutes.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Claire Cooper Australia 19-07-2022
Excellent
My family book 2 cabins on Scarlet Pearl. Our kids love kayaking and swimming. We wish we have booked 2 nights. The itinerary is a bit rushed.
Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 8 -
Valentina Italy 12-07-2022
Excellent
Superb! Everything was great. Food was highlight. Thank you!
Cruise quality 9 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10
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