1. Home
  2. Mid-Range Cruises 32 Cruises
  3. Sena Cruise
  4. Sena Cruise 3 Days/2 Nights
Trip Overview
Duration: 3 Days/2 Nights
Departure: Daily
Cruise Line: Sena Cruise
Save to Wishlist
359 people saved this
Best Price Guarantee
Search cruise
  • All durations
  • Full day
  • 2 days / 1 night
  • 3 days / 2 nights
  • All trip types
  • Luxury Cruises
  • Mid-Range Cruises
  • Budget Cruises
  • Family Cruises
  • Honeymoon Cruises
  • Best Cruises
  • New Cruises
  • Small Boat Cruises
  • Cruises with Hai Phong departure
  • Bai Tu Long Bay Cruises
  • Lan Ha Bay Cruises
  • Cat Ba Island Cruises
  • All prices
  • 50 - 100 USD
  • 100 - 250 USD
  • 250 - 400 USD
  • 400 + USD
Expand map

Sena Cruise Tours

2DAY
Sena Cruise 2 days
$140/pp
3DAY
Sena Cruise 3 days
$260/pp

My viewed cruises

Sena Cruise
Sena Cruise
Why book with us?

There are at least 6 reasons why you should book Halong Bay cruise and tour on our website.

Learn more
  • Best Price Guaranteed Enjoy our lowest rate you can find online.
  • No booking fee Save 4% total value. All taxes and service charges included
  • Verified cruise reviews Real sharing from real travelers.
  • Easy change/cancellation Minimal fee for change/ Cancellation with great flexibility.
  • Special promotions and deals We have what others have not.
  • Cruise quality guaranteed We only select the best cruises for your best experience!
VIEW MORE
FAQs
VIEW MORE

What our guests say

Vera & Paulo Swarowsky

Hello Sunny  We appreciate your sympathy and your work to us.  We're back in Brazil, …

Vera & Paulo Swarowsky ‒ Brazil
Ms. Young

Hello Cindy Thanks for the email. Yes Nhung and I had a very good walking …

Ms. Young ‒ Australia
Timo Teravainen

Hello there! Everything went finally well and I am very satisfied with Glory Cruise and …

Timo Teravainen ‒ France
Vincenzo Cafiero

Dear Linh, It has been nice receiving your mail and I thank you very much …

Vincenzo Cafiero ‒ Italy
SEE ALL TESTIMONIALS

Sena Cruise 3 Days/2 Nights

Halong Bay, Lan Ha Bay, Viet Hai Village, Dark and Bright Cave - Show on map
Tai ChiSwimmingSquid Fishing SpaKayakingFishing VillageCyclingCooking Class
Prices starting from:
US$297.0 US$270
per person
View price calendar
+38 photos
Built: 2019
16 Cabins
Steel Boat
Lan Ha Bay
Full board included
9.8
Excellent Based on 111 reviews
Colonial-style ship. The cabin was comfortable. We booked 1 night which was a bit rushed. The food was average but …
— Andrea US

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-3 Years old Free
04-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
Best Price Guaranteed
Halong Bay Tours Price Guarantee
You’re getting the lowest possible price.
We guarantee
Room Types Max Rates (per room)
Balcony Deluxe
Balcony Deluxe
Room with balcony
  • Size: 25sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Balcony Executive
Balcony Executive
Room with balcony
  • Size: 25sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Terrace Suite Balcony
Terrace Suite Balcony
Room with balcony
  • Size: 40sqm
  • Max Adults: 3
  • Bed options: Double Bed or 2 beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 3
Max children: 0 (up to 12 years of age)

About Sena Cruise

Sena cruise goes above and beyond in providing world-class services in a traditional Oriental atmosphere. Meanwhile, the crew always goes out of its way to cater to guests. Best yet, the ship provides it all at a bang-for-your-buck price.

Sena cruise offers big-ship amenities in an ample space. 16 cabins and suites boast an exquisite décor with bright colors and hi-end wooden furnishings. All units feature a private balcony or a terrace with fantastic views of the bay.

A broad range of superior services and facilities add to the cruise’s laid-back luxury. While dining options vary at the beautifully-designed restaurant & bar, guests can indulge in plenty of massage and spa treatments in the cruise spa. What’s more, a large sundeck well-appointed with lounge chairs drags passengers to soak up the sunset and savor drinks.

Sena cruise specializes in leisure trips to Lan Ha Bay. Tourists will get to see many renowned attractions like Dark & Bright cave, Cai Beo fishing village, and Trung Trang cave. All shore excursions are complete with enjoyable activities such as biking, fishing, swimming, and kayaking.

Read more
  • Wifi
  • Spa & massage
  • Bar
  • Restaurant

3 things that we love most about Sena Cruise

  • Unique itinerary to Viet Hai Village
  • Boarding from Tuan Chau Harbour with better facility
  • Connecting cabins available

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Halong Bay - Lan Ha Bay
Afternoon

Arrive at Tuan Chau Harbour at noon. Embark on Sena cruise, enjoy welcome drink, and listen to the cruise briefing. After check-in in the cabin, guests are served with a delicious lunch at 13:00 pm while the cruise sails through breathtaking scenery namely Finger Islet, Candle Islet, and many other limestone towers. Sena cruise reaches Three Peach area for kayaking (if weather permits) or Dark & Bright cave where guests can enjoy a bamboo boat trip or swim in the emerald waters. Back to the cruise at around 17:00 and join a cooking class & Happy Hours.

Evening

Savor a deluxe dinner and take your leisure time to partake in various onboard entertainment programs such as squid fishing, spa services, and watching movies. Stay overnight on the cruise.

  • Meals included: Lunch, Dinner
Day 2: Halong Bay - Hanoi
Morning

Wake up early (6:00 am) to attend the Tai Chi session on the sundeck. After that, savor a light breakfast with tea & coffee. At 8:15 am, Sena Cruise takes tourists to visit Frog Pond area for kayaking and swimming. Back to the boat for checkout. At 10:00 am, enjoy brunch while the cruise navigates back to the harbor.

Noon

Disembark the cruise and say farewell to the crew. Return to Hanoi at around 16:00 pm.

  • Meals included: Breakfast, Brunch
Day 1: Hanoi - Halong Bay - Dark & Bright Cave
Afternoon

Arrive at Tuan Chau Harbour at noon. Embark on Sena cruise, enjoy welcome drink, and listen to the cruise briefing. After check-in in the cabin, guests are served with a delicious lunch at 13:00 pm while the cruise sails through breathtaking scenery namely Finger Islet, Candle Islet, and many other limestone towers. Sena cruise reaches Three Peach area for kayaking (if weather permits) or Dark & Bright cave where guests can enjoy a bamboo boat trip or swim in the emerald waters. Back to the cruise at around 17:00 and join a cooking class & Happy Hour. 

Evening

Enjoy dinner on the top deck and several onboard activities like spa treatments, squid fishing,... Stay overnight on board.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay
Morning

Attend a tai chi class on the sundeck at 6:00 am. Have a light breakfast at 6:30 am. Then, get on a day boat to go further to Lan Ha Bay. The first stop is Viet Hai Village on Cat Ba Island. You can visit the peaceful village along the trails by a bike or an electric car, stop at a traditional local house and learn about the daily life.

Afternoon

Savor lunch onboard. Then the cruise takes you to the pristine beach for swimming or simply sunbathing and relaxing. Late afternoon, go back to Sena Cruise, enjoy Happy Hour on the sundeck and watch the stunning sunset on the bay.

Evening

Have dinner at around 19:00 pm. Guests can take a rest in the room or join some evening activities. Stay overnight on board.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: Halong Bay - Hanoi
Morning

Wake up early (6:00 am) to attend the Tai Chi session on the sundeck. After that, savor a light breakfast with tea & coffee. At 8:15 am, Sena Cruise takes tourists to visit Frog Pond area for kayaking and swimming. Back to the boat for checkout. At 10:00 am, enjoy brunch while the cruise navigates back to the harbor.

Noon

Disembark the cruise and transfer back to Hanoi.

  • Meals included: Breakfast, Brunch
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
View on map
Download

Cruise inclusions & options

Cruise Policy
  • Check in on board: 12:00 PM
  • Check out:  11:30 AM
  • Return Hanoi: 4:30 PM
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 4-under 11 will pay extra charge 75% of adult rate.
  • Children from 11 and above must pay full fare as adult.
  • Peak season surcharge: Surcharge $40/adult and $30/child for cruise tours on Christmas (24/12), New Year (31/12). Surcharge $30/adult and $15/child per night for Tet Holiday (28, 29, 30, 31/01/2025)
Booking policy
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.
Exclusions
  • Drinks and gratuities and personal expenses.
  • VAT.
  • Transfer services (Hanoi – Ha Long – Hanoi).
  • Peak season surcharge
  • The increase of entrance fee which can be applied in 2022 according to Lan Ha Bay Management.
Inclusions
  • English speaking guide.
  • Entrance fees and sightseeing tickets.
  • Accomodation in air-conditioned cabin.
  • All meals on board (Breakfast, Lunch, Dinner).
  • Kayaking.
  • Wi-Fi on shuttle bus and waiting office.
  • Tea ceremony.
  • Welcome drinks, cold handkerchief.
  • Taichi class.
  • Insurance

Questions & Answers (138)

Ask a question
Contact Information
Your name *
Your email *
Your phone (optional)
Your content
No more than 2,000 characters, please.
Looking for more info? Send your question to us and our staff will answer it here as soon as possible.
?
Asked by Sobong 2 months, 2 weeks ago

Hi, I'm just wondering if squid fishing is also included in the fee. And how can I book a shuttle for 2 peson? (from Hanoi to habour, round trip). Many thanks,

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Lilly 2 months, 2 weeks ago

Dear Sobong, I am pleased to inform you that squid fishing is included in the fee. About the shuttle, we can arrange a transfer service for you from Hanoi-Ha Long-Ha Noi. We have two options for you:

1. Shuttle bus round trip Ha Noi - Ha Long - Ha Noi transfer cost $25 per person.
2. Private sedan car transfers Ha Noi - Ha Long - Ha Noi cost $195 per car max for 2 adults and 1 child.

Should you have any further questions, please do not hesitate to contact us.

Best regards,  

Lilly

0
?
Asked by linda 3 months ago

Hi, we will have 2 large suitcases, 23kg in weight, 77cm high, 52.5cm wide, and 29cm deep in size. Are we okay to bring this on board?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Tearis 3 months ago

Dear Linda, There are no luggage restrictions on board, so you can feel free to bring your belongings with you. If you need more information, please da not hesitate to let us know. Warm regards, Tearis

1
?
Asked by Mark Fabian 3 months ago

Is it possible to get dropped to Ninh Bin after the cruise?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Tearis 3 months ago

Dear Mark Fabian, We can surely arrange the dropoff at Ninh Binh for you by either shuttle bus (19 USD/person) or private car (110 USD/2 people). Please make sure to note your transfer request when booking with us so our team can arrange it accordingly. Kind regards, Tearis

0
?
Asked by Marta Hernandez 3 months, 2 weeks ago

Hi. I plan to book a 1N/2D cruise for the 18th of July. I'll be staying over in Ninh Binh the night before, and I saw that someone else got a confirmation that a shuttle bus was available for an earlier date. I was wondering when and where the shuttle bus would pick us up. Also, when should I request this additional service? Kind regards.

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Tearis 3 months, 1 week ago

Dear Marta Hernandez, We can arrange your pickup from Ninh Binh to the cruise pier by shuttle bus for 19 USD/person or by private car (110 USD/2 people). Our vehicle can pick you up from accommodations around Hoa Lu, Trang An, Tam Coc, and some nearby places as long as it is not too far from the city center. Kind regards, Tearis

0
?
Asked by Angela 3 months, 3 weeks ago

How long does it take from the Ha Long Bay to Hanoi Airport? I need to know this for my flight booking.

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Tearis 3 months, 3 weeks ago

Dear Angela, With the shuttle transfer, you will arrive at Noi Bai Airport around 15:30. Alternatively, the private direct transfer from Halong will bring you there around 14:30. Hope this information helps you plan your flight wisely. Should you have any questions, please do not hesitate to contact us. Best regards, Tearis

0
?
Asked by Graham 4 months, 3 weeks ago

Can you arrange transport from Han Long to Hanoi airport. How long does it take

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Tearis 4 months, 3 weeks ago

Dear Graham, We wish to advise you about the Halong - Hanoi Airport with 2 options available below:
- Shuttle bus + a connecting car in the middle way: 23 USD/person
- Private car take you directly to the airport: 110 USD. 

This quotation is applicable for 2 guests. In case your group is larger than that, an extra fee may be applied.

Kind regards, 
Tearis

0
?
Asked by Vishal Thakur 5 months ago

I'd like to know if you can arrange transport to Tam Coc, Ninh Binh at the end of the tour, and how much would that cost.

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 5 months ago

Dear Visha Thakur, Yes, we can arrange transport to Tam Coc after the cruise, its price is USD 19/person by shared limousine bus. Best regards, Cindy

1
?
Asked by Sharmila M Dias 5 months, 2 weeks ago

My friend ears anything but I am vegan- can you cater for a vegan diet? Di you provide adult life jackets as my friend cannot swim? Are double kayaks an option? Thanks

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 5 months, 2 weeks ago

Dear Shamila M Dias, I would like to clear your concerns below:

- Yes, the cruise can cater for vegan diet 
- Yes, life jackets are available on the cruise
- Double kayak is an option

Should you have other questions, please do not hesitate to contact me.

Best regards,
Cindy

0
?
Asked by KM 6 months, 1 week ago

Hello, is it possible for 3 adults to share in terrace suit balcony (3 single beds)? Thank you.

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 6 months ago

Dear KM, Yes, 3 adults can share in a terrace suite balcony with 3 single beds. Best regards, Cindy

0
?
Asked by Anisse Hamma 6 months, 1 week ago

Hi, Do you provide life jackets for kids ?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 6 months, 1 week ago

Dear Anisse Hamma, The cruise provides life jackets for kids, no worries. Regards, Mary

0
?
Asked by Thomas Robert Plaskitt 6 months, 2 weeks ago

Hello. Me and my partner both don't like seafood - would the evening meals be able to not include fish?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 6 months, 2 weeks ago

Dear Thomas Robert Plaskitt, The cruise can certainly accommodate your food request. Please note it to your booking and we will inform the cruise organizer for you. Regards, Mary

0
?
Asked by Shelley Bailey 7 months, 1 week ago

If I am coming from nihn nihn, what is the best way to get there. And what time do we need to arrive ? Can we then book a transfer back to Hanoi?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 7 months, 1 week ago

Dear Shelley Bailey, We can arrange bus from Ninh Binh to Halong which costs USD 19/per person. We can also arrange bus from Halong to Hanoi which is USD 15/person. Should you have other questions, please feel free to contact us. Best regards, Cindy

0
?
Asked by Megan 8 months ago

What is the bus station we would be alighting from?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 8 months ago

Dear Megan, If you book our transfer service, the shuttle bus will pick you up directly at your hotel if it is located in the Old Quarter, and then take you to the cruise pier. Best regards, Annie (Ms.)

0
?
Asked by Mary 8 months ago

Is there free shuttle service to and from Hanoi?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 8 months ago

Dear Mary, I am sorry Sena Cruise does not offer free shuttle service to/from Hanoi. Its price is USD 25 per person for round trip. Best regards, Cindy

0
?
Asked by Beth Addey 9 months, 1 week ago

Hi, my friend and I are looking to book onto a cruise in the next week. Is it possible to have vegan meals on this ship? Thank you 😊

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 9 months ago

Dear Beth Addey, Yes you can request vegan meals on the cruise. Should you need more information, feel free to contact us. Regards, Mary

0
?
Asked by Ys 9 months, 1 week ago

Hi, my flight will depart at 6PM at Noi Bai international airport, so ideally looking to reach at the airport at 4PM. Do you think I can make it in time after the 2D1N cruise end?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 9 months, 1 week ago

Dear Ys, Yes, after the cruise ends, we can arrange a bus from Halong to Hanoi then arrange a connecting car to pick you up on the way near the city center to go directly to the airport and you will reach there about 3.30pm for you to make your flight in time. Best regards, Cindy

0
?
Asked by Irena 9 months, 1 week ago

Dear Sena team, we have a flight home from Hanoi International Airport at 18:20 on the day of return, will we be able to make this?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 9 months, 1 week ago

Dear Irena, Please be advised we are Halong Bay Tours, a travel agent of Sena Cruise, not the cruise organizer. As the cruise finishes at 11.30am and you will be back to Hanoi around 3.00pm, it will be enough time for you to make the cruise at 18.20. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

0
?
Asked by Deb Pasley 9 months, 2 weeks ago

We are going on Sena Cruise on 3rd Dec. We need a transfer from the cruise to Nimh Binh on the 4th Dec when we finish the cruise. What or who do you recommend please?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 9 months, 2 weeks ago

Dear Deb Pasley, We can arrange a bus from Halong to Ninh Binh for you and its price is USD 19 per person. Best regards, Cindy

0
?
Asked by Kris 10 months ago

Dear Sena Team, We would like to stay at your beautiful boat for 2 nights. As we have a train from Hanoi at 15:30 on the day of return, will we be able to make this?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 10 months ago

Dear Kris, Our bus will arrive in Hanoi around 2.30 - 3.00pm so I think you will be able to make the train at 15.30. We can drop you off at the train station. Regards, Cindy
 

0
?
Asked by Suraj Kumar Behura 11 months ago

Hello.. Just wanted to ask can this cruise drop us off at Cat ba instead of tuan Chau after completing the trip?

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 11 months ago

Dear Suraj, Yes, Sena Cruise can drop you off at Gia Luan pier then you take a taxi/bus to Cat Ba town on your own. Should you have other questions, please do not hesitate to contact me. Best regards, Cindy

2
?
Asked by Raymond 11 months, 3 weeks ago

What is the water temperature in end December? Will the activity change if too cold?

3 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Phoebe 11 months, 3 weeks ago

Dear Raymond, Thank you for reaching out to us! I would like to advise you that winter weather in December is falling around 10 - 15 Celsius degree. However, all the activities is going to be as normal as usual. Should you have any questions, please do not hesitate to contact us. Phoebe

4
?
Asked by Ed Bull 1 year ago

I am curious if there a way to not return to Hanoi - We would like to travel to Ninh Binh instead after completing our tour.

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Phoebe 1 year ago

Dear Ed, I would like to advise you that we have sharing bus Hanoi - Halong - Ninh Binh service which is normally 37usd per person. If you wish to use it, please add it to your reservation with us. Phoebe

2
?
Asked by Jonathan 1 year ago

I'm interested in the Terrace Suite Balcony but I need to know, is there privacy for the bathroom?

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year ago

Dear Jonathan, Yes, the bathroom is totally private thus please kindly not worry. Best regards, Annie (Ms.)

2
?
Asked by Melissa Saito 1 year, 1 month ago

What is the difference between the balcony deluxe and balcony executive room? Are you send me a sample menu? Is there a special menu for someone who does eat seafood?

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 1 month ago

Dear Melissa Saito, For Sena Cruise, Deluxe Balcony cabin is located on the first floor while Executive Balcony cabin is on the second floor. I am sorry the cruise does not offer a specific menu without seafood. They will just replace seafood (if any) with another option for you. Best regards, Annie (Ms.)

2
?
Asked by Luis 1 year, 1 month ago

Dear staff, Do you include transport from Hanoi to Halong Bay? If it does not, is there a way to arrange for this?

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 1 month ago

Dear Luis, For Sena Cruise, we offer shuttle bus Hanoi - Halong - Hanoi at US$ 25/person. Regards, Annie (Ms.)

3
?
Asked by juay 1 year, 2 months ago

Is it possible to stay with only 1 person?

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 2 months ago

Dear Juay, Thank you for your email. Yes, you can surely book 1 cabin for 1 person. Should you need more information, feel free to contact us. Regards, Annie (Ms.)

2
?
Asked by Phuong Lam 1 year, 2 months ago

hi, i we book for 3 person, do you offer 3 beds? also do you offer bus from Halong Bay to Sapa? thanks

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Bonnie 1 year, 2 months ago

Dear Phuong Lam, Some cabin types on Sena Cruise can be set up with an extra bed for your group of 3. As for the transfer from Halong to Sapa, we can help book shuttle bus Halong-Hanoi then Hanoi-Sapa as there's no direct bus Halong to Sapa. Please feel free to let us know if you need any further assistance. Best regards, Bonnie (Ms.)

2
?
Asked by Nathan Bulley 1 year, 2 months ago

Do you include the option of a drop-off in Ninh Binh instead of back to Hanoi? If so, does this cost the same amount?

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Bonnie 1 year, 2 months ago

Dear Nathan, Thank you very much for contacting us. We can help book local bus for Halong - Ninh Binh after the cruise at 18 USD/oneway.  Please feel free to let us know if you need our further assistance. We are more than glad to help! Bonnie (Ms.)

3
?
Asked by Barbara Stephens 1 year, 2 months ago

I am considering your 3days 2 nights cruise as part of our Vietnamese holiday in November. I see from previous questions that you return to Hanoi around 3:00 in the afternoon when the cruise is finished. Where does the shuttle drop you off? Is it possible to get dropped off at the airport for a late afternoon flight? Thank you

2 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 2 months ago

Dear Barbara Stephens, The bus will drop you off in the Old Quarter at around 15:00 - 15:30 and it normally takes around 1 hour to get to the airport, thus may I double check if your flight is after 16:30 for domestic ones, or after 17:30 for international one? In case it is earlier, please consider taking a private transfer from the hotel to the airport. Best regards, Annie (Ms.)

2
?
Asked by Nadeem 1 year, 2 months ago

Hi, can we take two suitcase in the pickup bus and then in the cruise? Thanks

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 2 months ago

Dear Nadeem, It is okay to bring 2 suitcases during the trip. Should you need further information, please let me know. Best regards, Annie (Ms.)

0
?
Asked by Becca Townsend 1 year, 3 months ago

Hello do you still offer a return shuttle bus from Hanoi to the boat and back? How long would this take? What time would we need to be ready to return after a one nights cruise? Thank you

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 3 months ago

Dear Becca Townsend, Yes, we do offer shuttle bus Hanoi - Halong - Hanoi at US$ 25/person/round trip. The journey will take around 2,5 - 3 hours. The cruise will disembark at around 11:30 - 12:00 and you will return to Hanoi at around 15:00. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

0
?
Asked by Julia Noorduyn 1 year, 3 months ago

Hi, We booked a cruise with sene cruises and we are wondering if you have lifevests for toddlers (1 and 3year old)? Thank you.

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 3 months ago

Dear Julia Noorduyn, Yes, the cruise does offer life vests for children, however, they have one size only so you can bring your own life vest for your children if you want. Best regards, Annie (Ms.)

0
?
Asked by Angela 1 year, 3 months ago

Is the shower in the bathroom covered or is it viewable from the bed? From the pictures, it seems that there is only a clear glass door from the bedroom.

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 3 months ago

Dear Angela, Thank you for contacting us. The rooms do have a curtain to cover the bathroom, no worries. Should you have further concerns, please let us know. Best regards, Annie (Ms.)

1
?
Asked by Jun 1 year, 4 months ago

Hi, Is it okay to pickup at Hanoi and dropoff at Ninh Bihn?

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Quan 1 year, 4 months ago

Dear Jun,

Thank you for contacting us! I would like to inform you that we have the shuttle bus Hanoi - Halong - Ninh BInh available for 35 USD/ person. Our shuttle bus will pick you up directly at your hotel in Hanoi (inside the Old Quarter area) and drop you off directly at your provided hotel in Ninh Binh city. Should you need any further assistance, please do not hesitate to contact us.

Best regards,

Quan

0
?
Asked by Rachel Carapetis 1 year, 4 months ago

Good morning. We are considering your 3 day cruise and would like to know if you cater for vegan vegetarian as I don’t eat eggs, meat,chicken or seafood? Also do you offer transfer from Hanoi to the cruise then on disembarking, from the cruise terminal to Tam Coc please for 2 adults ? Thanks Rachel

0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 1 year, 4 months ago

Dear Rachel Carapetis, Thank you for contacting us. All cruises can serve vegetarian meals for you, no worries. For any dietary, feel free to inform us when you make the booking for the best preparation.
As for the transfer with Sena Cruise, the bus from Hanoi - Halong costs $13/person/way and from Halong to Tam Coc costs $19/person/way. Should you need further information, please let us know. Regards, Mary

-2
?
Asked by Hammad Shaikh 1 year, 4 months ago
Hi, (1) Is there a WhatsApp chat with executive?; (2) Is it possible to get picked from Hanoi and dropped off in Ninh Binh (just wanted to know if you have shuttle service to Ninh Binh)?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Lily 1 year, 4 months ago
Dear Hammad, Thank you for contacting us! We are very happy to hear from you! (1) Yes, you can surely contact us via WhatsApp: + 84 865 006 003. (2) As per your request, we can arrange the following shuttle bus transfers for you: Hanoi - Halong: USD 12.5/ person & Halong - Ninh Binh: USD 22/ person. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
0
?
Asked by Megha Thuluthiyil Manoj 1 year, 4 months ago
My friend and I are planning to visit Ha Long Bay this December. We saw this summer discount; can we have the discount that if we book now? Many thanks, Megha & Ritwik
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Lily 1 year, 4 months ago
Dear Megha, Thank you for your questions! We are very happy to hear from you! Please be advised that The summer discount is only applied if your trip dates are within the promotion period. Thus, as your trip is in December, the discount is not applied. Should you have any questions, please do not hesitate to contact us!   We look forward to hearing from you! Best regards, Lily
0
?
Asked by Tory Glover 1 year, 4 months ago
Hello, we are looking at the Sena Cruise for 2D1N on the 19th October for 2 adults in a twin room. Could you please advise if this is available? Also, what is the cost for return transfer from Hanoi Old Quarter, and how long is the trip from Hanoi to the port? Thanks so much.
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 1 year, 4 months ago
Dear Tory, Thank you for your question! We are so happy to hear from you! As I have checked, Sena Cruise is still available for 19 - 20 Oct. Its price is USD 320 for a deluxe balcony with twin beds and USD 25/person/bus round trip from Hanoi Old Quarter. The bus takes 2,5 - 3 hours from Hanoi to Halong's port. Looking forward to hearing from you! Best regards, Cindy
0
?
Asked by Oscar Wong 1 year, 4 months ago
Hello, if i dont want to do Kayaking. Is there any sampan service on your cruise?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Lily 1 year, 4 months ago
Dear Oscar, Thank you for your question and we are very happy to hear from you! Yes, bamboo boat riding is available as an alternative to kayaking when you visit Dark & Bright Cave. Should you have any other questions, please do not hesitate to contact me! Best regards, Lily
0
?
Asked by Tanvi Kadwe 1 year, 4 months ago
Hello, Greetings! I saw an offer going on for summer saying 135$ per person for booking this cruise. How do I activate this offer before payment? Please let me know. Thank you, regards. Tanvi
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 1 year, 4 months ago
Dear Tanvi, Thank you for your email! Regarding your interest in the promotion of Sena Cruise, please let me know your travel date to check availability then I can book manually for you. Best regards, Cindy
0
?
Asked by Pollyane 1 year, 4 months ago
Hello. What is the cost for the shuttle bus from Halong Bay to Hanoi? And what time does it arrive at Old Quarter? I have a flight at 18:30
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 1 year, 4 months ago
Dear Pollyane, Thank you for your question! Please be advised the cost is from USD 15 to 35/person for round trip depending on which cruise you choose. You will be back to Hanoi Old Quarter around 2.30 - 3.00pm so you still have enough time for your flight at 18.30. Please share with me your details about your trip plan for our further assistance. Best regards, Cindy
0
?
Asked by Ash 1 year, 4 months ago
Hello! if there is bad weather/rain, would the cruise be cancelled? also what would the refund policy include? i am worried if the cruise suddenly gets cancelled due to bad weather we might be stranded with no accommodations for the night?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 1 year, 4 months ago
Dear Ash, Thank you for your question. Please kindly find our cancellation policy in case the tour is cancelled due to bad weather conditions as below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy
0
?
Asked by Edmundo Dantes 1 year, 4 months ago
Is smoking allowed anywhere on the boat?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Halongbaytours Team 1 year, 4 months ago
Dear Edmundo Dantes, Thank you for contacting us. All rooms on Halong Bay Cruise are non-smoking rooms. However, you can smoke in some designated areas outdoors such as on the balcony or the terrace sundeck. For further information needed, do not hesitate to contact us. Regards, Halongbaytours Team
0
?
Asked by Prateek Samar 1 year, 4 months ago
We wish to take the cruise for 1 night (25th July checkin & 26 July checkout) with 2 Adults & 1 Child (12 Yrs). What all options are available & do share the pricing please. We are pure vegetarians (No Egg), so what all food options are available?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Quan 1 year, 4 months ago
Dear Prateek, Thank you for your questions! Please kindly consider all available options and price below for Sena Cruise with 2 adults and 1 child (12y/o): Balcony Deluxe for 570 USD excluding transfers; Balcony Executive for 620 USD excluding transfers. Shuttle bus is available round trip for 25 USD/pax. Vegetarian meals will be available upon request in advance so no worries if you are pure vegetarians. Should you need any further assistance with your booking, please do not hesitate to contact me. Best regards, Quan.
0
?
Asked by Chang 1 year, 4 months ago
Hi, if I travel alone, do i need to pay the single supplement fee?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Quan 1 year, 4 months ago
Dear Chang, Thank you for your questions! As you travel alone, you will be charged as 1 adult in the room you intend to book and there is no supplement fee. Should you need any further assistance with your booking, please do not hesitate to contact me. Best regards, Quan.
0
?
Asked by Michael 1 year, 4 months ago
I have a flight to catch at 16.40. Do you drop off at airport.
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Quan 1 year, 4 months ago
Dear Michael, Thank you for your email and questions. For your requirements, you can consider the following options: 1. Private car Halong - Hanoi Airport for 110 USD per car. 2. Hanoi - Halong - Hanoi by shuttle bus and then take taxi to the airport. However, since your flight is quite early, it is best we drop off at mid-point then you take a taxi to the airport. It usually takes 40 minutes from Hanoi to Noi Bai Airport and 3 hours from Halong to Hanoi Airport, so please plan accordingly and let me know. Best regards, Quan.
0
?
Asked by Karen McAllion 1 year, 4 months ago
Hi there, we have booked the shuttle bus back to Hanoi after the 2 day cruise. Can you tell me what time we will be back in Hanoi approximately please?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Halongbaytours Team 1 year, 4 months ago
Dear Karen McAllion, Thank you for your email. For Sena Cruise, you will be back in Hanoi at around 3:30-4:00 pm. Should you need further information, feel free to contact us. Regards, Halongbaytours Team
0
?
Asked by Jeremy 1 year, 4 months ago
Hi, do you have availability for 3D2N cruise between 29.12.2022 to 31.12.2022?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mellisa 1 year, 4 months ago
Dear Mr. Jeremy, Thank you for your email and booking. I am sorry that Sena Cruise is fully booked on your trip date already. We are available on either 25 Dec can you consider changing your trip date? If you can not change your trip date can we recommend you other available options please? I look forward to hearing from you! Melissa
0
?
Asked by Luis Santos 1 year, 4 months ago
Hi, is there aany special programme for NYE?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 1 year, 4 months ago
Dear Luis, Thank you for contacting us! Please be advised both Genesis Regal and Sena Cruise will have gala dinner to celebrate NYE on 31 Dec with a mandatory surcharge ($30/person for Genesis and $30/person for Sena). Should you have any questions, please do not hesitate to contact us. Best regards, Cindy
0
?
Asked by harshal sevak 1 year, 4 months ago
Hi Need to have vegetarian indian food. kindly share available menu. 2d/ 1 n
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Chloe 1 year, 4 months ago
Dear Harshal, Thank you for your email and question! I confirm all cruises can prepare vegetarian menu. I hope this is helpful for you! Have a nice day! Chloe
0
?
Asked by Christine Taylor 1 year, 4 months ago
Hi, can you advise if there is a luggage size/weight limit allowed on board the Sena Cruise ship? If you transfer to the ship by separate boat from the harbour, is there also a limit on luggage size/weight allowed on the transfer boat? Thanks!
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Ellie 1 year, 4 months ago
Dear Christine, Thank you for your email and there is no luggage limit for Sena Cruise. However, for your convenience, it is best to leave the bigger one at the reception at pier. If you need any further assistance please let me know! Ellie
0
?
Asked by Samantha Roberts 1 year, 4 months ago
Hi. I am interested in booking a 2 day cruise in Halong bay. It would be a be 1 adult and 2 children (6 years and 8 years). Would a balcony room with one rollaway bed be suitable for us? Thanks
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 4 months ago
Dear Ms. Samantha Roberts, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. May I know if you are interested in any boat and your travel date in order for us to assist you better? Yes, your family of 3 can surely stay in one room. You can share the bed or book an extra bed at an extra cost for more convenience. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
0
?
Asked by Rachel 1 year, 4 months ago
Hi there, may I check how much extra to add on for the round trip transfer from Hanoi? Thanks
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Jo 1 year, 4 months ago
Dear Rachel, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. The cost is $25/person for Sena bus round trip. Jo (Ms.)
0
?
Asked by Mark 1 year, 4 months ago
We have two adults, a 2 year old a 5 year old and a 0 year old (newborn). Would either of your rooms accommodate us? We are happy to share beds and would possible just need a roolaway bed and crib added. Whats the cost of this leaving Weds 3rd August for one night two days?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Hallie 1 year, 4 months ago
Dear Mark, Thank you for your inquiry! For Sena cruise if you have 3 kids, I suggest you should take the Suite Terrace cabin. It costs: $635/cabin for 2 adults and 3 kids with a baby cot and 1 extra bed for the kid Thus please kindly consider and advise us if you would like to take this cabin so I can send you the link to secure your booking. I'm looking forward to hearing from you soon Best regards, Hallie
0
?
Asked by Harry Jones 1 year, 4 months ago
If we do not need the free transfer as we will head tonCat Ba after the cruise does the price come down? Thanks Harry
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Melissa 1 year, 4 months ago
Dear Mr. Harry, Thanks for your email and we are happy to hear from you! Please kindly note that the cabin rate does not yet include transfer round trip so if you do not take transfer, you just need to pay for cabin rate. I look forward to hearing from you soon! Please let me know if you have any questions! Best regards, Melissa
0
?
Asked by SUMIT DATTA 1 year, 4 months ago
We are 3 people (one 15-year child), want to book on 31st July, 1 night trip for a normal double room with an extra bed instead of a family room, is it possible?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Cindy 1 year, 4 months ago
Dear SUMIT DATTA, Thank you for your question! Yes, we can arrange a cabin with a double bed + an extra bed for your family so please no worries. Looking forward to hearing from you. Best regards, Cindy (Ms.)
0
?
Asked by FEDERICO 1 year, 4 months ago
hi, i need to know cancellation policy. Thank you.
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Annie 1 year, 4 months ago
Dear Mr. Federico, Thank you for your message. Please kindly find our cancellation policy as below: - More than 30 days prior to check-in: Free of charge - From 30 to 7 days prior to check-in: 10% of total rates - From 6 to 3 days prior to check in: 50% of total rates. - Less than 3 days prior to check-in: 100% of total rates. - No-Show: Charge 100% of total rates May I know which cruise you are considering, your travel date and the number of passengers in your group in order for me to assist you better? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
0
?
Asked by Rafael Schleder 1 year, 4 months ago
My group has 3 adults and in the photos it showed a room with 3 single beds. I would be interested in that, but it is not showing up on the booking page. Is it possible to get that room?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Sally 1 year, 4 months ago
Dear Rafael Scheder, Thank you for your email! We are so happy to hear of your trip to Halong Bay! Yes, Sena does have a room with 3 single beds so we can arrange that room for you. Can you please let me know your travel date to check availability? Best regards, Sally (Ms.)
0
?
Asked by Christine Taylor 1 year, 4 months ago
Hi, what time does the cruise return to Tuan Chau harbour please? How long will a private car transfer take to Hai Phong airport? Thankyou
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Melissa 1 year, 4 months ago
Dear Ms. Christine Taylor, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. With Sena Cruise you will return to Harbour at 11:30am. If you book a private transfer to Hai Phong airport, it will take around 45 minutes. I hope this information is helpful, and I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Melissa (Ms.)
0
?
Asked by Jenny Mitchell 1 year, 4 months ago
Hello team. Is there a biking tour on Sena Cruise?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Jolie 1 year, 4 months ago
Dear Jenny Mitchell, Thank you for your question. Sena Cruise does not include a biking tour in the program. You have a chance to swim and kayak in the untouched area and visit some fishing rafts of the fisherman on the bay. If you need further information, feel free to ask us. Regards, Jolie (Ms.)
0
?
Asked by Mia 1 year, 4 months ago
Hello, is there a cabin for 3 or 4 adults on the cruise? Tks!
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 1 year, 4 months ago
Dear Mia, Thank you for contacting us. Sena Cruise has Deluxe connecting cabins on the lower deck or Terrace Suite cabin triple on the upper deck for 3 - 4 adults. If you are planning your upcoming trip, feel free to get back to us with more details so we can support you better. Regards, Mary (Ms.)
0
?
Asked by Archana 1 year, 4 months ago
Hi, do you guys serve vegetarian food on Sena? Thanks.
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 1 year, 4 months ago
Dear Archana, Thank you for your question. Sena Cruise serves vegetarian food for you. If you have any other special food requests, feel free to inform us in advance so we can ask the cruise organizer to prepare proper meals for you. Regards, Mary (Ms.)
0
?
Asked by Lim Jie Yi 1 year, 4 months ago
Hello, is kayaking included in the cruise fare? Thanks.
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 1 year, 4 months ago
Dear Lim Jie Yi, Thank you for your question. The cruise fare includes a 1 - 2 night program with kayaking or sampan boat, luxury cabin, entrance fees, and meals. Other expenses like beverages (except for a bottle of water set up in the cabin), massage, shuttle bus, hotel, airfares are not included. Hope this useful for you. Feel free to contact us again if need help. Regards, Mary (Ms.)
0
?
Asked by Jessica 1 year, 4 months ago
Hi, I wonder if it is possible to be picked up in Halong instead of Hanoi? We will be in Halong before the trip. Thank you!
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Jolie 1 year, 4 months ago
Dear Ms. Jessica, Thank you so much for contacting us! I'm sorry that Sena cruise only offers a transfer from Hanoi. If you are staying in Halong, you can simply take a taxi to the cruise pier at Tuan Chau International Cruise Port, Halong. I hope this helps and please let us know if you need any further information. Best regards, Jolie (Ms.)
0
?
Asked by Eric Jones 1 year, 4 months ago
Is wifi available onboard?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Hana 1 year, 4 months ago
Dear Mr. Eric Jones Thank you for your inquiry. Wifi is available, however, please note that the signal may not be stable when the cruise sails to the mountainous area. Thank you for your understanding! If you have any further questions, please feel free to contact us! Best regards, Hana (Ms.)
0
?
Asked by Sarah 1 year, 4 months ago
Hello, my kids (3 and 7 years old) are a bit picky. Can we choose what they eat on board, please? Thanks a lot!
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 1 year, 4 months ago
Dear Sarah, Thank you for contacting us. Kindly note that the cruise will serve dishes for kids, or if they have any allergies or special requests, please inform us in advance so we can ask the cruise organizer for you. If you need more assistance, feel free to contact us. Regards, Mary (Ms.)
0
?
Asked by Marjon 1 year, 4 months ago
Hello, may I choose one-way bus as we will be at the pier by ourselves? Thank you!
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Mary 1 year, 4 months ago
Dear Marjon, Thank you for contacting us. You can surely book one way for the bus. The cost is US$15/person/way and the drop-off point will be in Hanoi Old Quarter. Should you need more information, feel free to contact us again. Regards, Mary (Ms.)
0
?
Asked by Nicky 1 year, 4 months ago
Hello, is there a transfer from Hai Phong Airport? Thanks!
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Jolie 1 year, 4 months ago
Dear Nicky, Thank you for your inquiry. We do offer private pick up from Hai Phong Airport to the cruise pier. It costs US$ 45/sedan car for 2 persons. Please kindly let us know if you wish to book it. I hope this helps and should you need any further information, please feel free to let us know! Best regards, Jolie (Ms.)
0
?
Asked by Andrea 1 year, 4 months ago
Hello, can you please provide the address of the cruise pier? Also can we go to the port ourselves?
0 Answers (1) Reply
Your Reply
No more than 2,000 characters, please.
A
Answered by Hana 1 year, 4 months ago
Dear Andrea, Thank you for contacting us! Sena Cruise pier is at Tuan Chau Marina and you can surely get there yourselves. Should you have any further questions, please feel free to ask us! Best regards, Hana (Ms.)
0
View all answers (133)

120 Customer reviews for Sena Cruise

9.8
Excellent
Based on 120 reviews
Score breakdown
Cruise quality
9.5
Food/Drink
9.5
Cabin quality
9.7
Staff quality
10.0
Entertainment
10.3
Traveler rating
  • Outstanding: 35
  • Excellent: 82
  • Very good: 2
  • Terrible: 1
Traveler type
  • Family with children: 8
  • Groups of friends: 22
  • Mature couples: 43
  • Solo travellers: 10
  • Young couples: 37
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
Sort reviews by: Newest
  • Newest
  • Highest
  • Lowest
Juan Ramirez
Mexico
16-05-2024
Young couples
Excellent
Tours are available in 2-day or 3-day packages, and we strongly recommend opting for the 3-day package to fully enjoy your time and relax. The views are stunning from the window and balcony. The staff are versatile and handle multiple roles at the same time. Their efforts are much appreciated.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
10
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 4
Maximilian Bauer
Germany
10-05-2024
Young couples
Excellent
Overall, it was a relaxing holiday. The boat was always kept in top condition, and the staff were consistently welcoming and smiling. The meals were delicious.
Be prepared for significantly higher drink prices on the boat.
Cruise quality
9
Staff quality
9
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 9
Lucia Lopez
Spain
02-05-2024
Mature couples
Excellent
The ship was well maintained and well-equipped. We booked a cabin on the upper deck. There were adequate amenities for our comfort and convenience. The staff was well-trained and warm. They took care of us during meal, excursions, and any time we needed. In short, well worth our money. Thank you.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 3
Mia Russell
US
21-04-2024
Mature couples
Excellent
I contacted Hallie via email to book and pay the deposit. She kindly came to our hotel to collect the remaining balance on the day of our trip. The cruise was lovely, the service was excellent, and meals were delicious. A special thanks to Luong for all his help - he will be missed.
Cruise quality
9
Staff quality
9.5
Food/Drink
9
Entertainment
9
Cabin quality
9.5
Show ratings
Did you find this review helpful?
YES 6
David O'Brien
Ireland
15-04-2024
Mature couples
Excellent
The whole experience from booking to returning Hanoi and writing this review, was fantastic!!! We had Helen answer all our questions. The whole activity ran smoothly. It's said Sunday is such a talented man that he did everything. Talking to us. Took us to the sights. Served us meals.
Cruise quality
8
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 7
Emi Nakamura
Japan
09-04-2024
Young couples
Excellent
The scenery was stunning and the boat was fantastic. Our guy Sunday did everything to ensure our trip as smooth as possible. I will always cherish my time with him. Looking forward to coming back.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 7
Sarah de Boer
Netherlands
01-04-2024
Mature couples
Excellent
We were on Sena for 2 nights. The activities were diverse and interesting. We had lots of fun kayaking and swimming in the bay. The staff was friendly and very accommodating. The ship itself was lovely and ideal size. Special thanks to Luong for the best service. Surely recommend my friends!
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9.5
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 6
Li Wei
China
23-03-2024
Groups of friends
Excellent
2 days 1 night on Sena Cruise was unforgettable. The booking process was quick. Halongbaytours team was very supportive and informative. Pickup at the hotel was smooth. The welcome onboard was great. Nothing was too much trouble. Food, cabin, activities, view were excellent. Can't wait to come back here.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 5
Olivia Wright
US
14-03-2024
Young couples
Excellent
It was a small ship, ideal for couples and those who love privacy. The location was magnificent. We were well taken care of by the staff onboard. Sunday was the best guide. Thank you.
Cruise quality
9.5
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 3
Sean Kelly
Ireland
01-03-2024
Young couples
Excellent
We booked the Sena cruise through HalongBayTours and really enjoyed it. In just 2 days, we explored Lan Ha Bay, doing many activities. We appreciated Lan Ha because it was less crowded. The scenery was breathtaking. Food was delicious, and activities were well-planned. Kent was our tour leader, extremely helpful (from pick-up, drop-off, Tai Chi session, to karaoke time). He was always diligent in meeting our requests so we could fully relax. Overall, it was a fantastic trip. We highly recommend exploring Ha Long and Lan Ha Bays on this boat.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9.5
Show ratings
Did you find this review helpful?
YES 6
View all reviews
You may also like

La Pandora Cruise 3 Days/2 Nights

9.4 Excellent | 125 reviews
La Pandora Cruise
Address: Tuan Chau Harbor, Halong, Quang Ninh
Prices start from: US$140 / pax
Book now

Paradise Sails 3 Days/2 Nights

9.7 Excellent | 161 reviews
Paradise Sails
Address: Tuan Chau Marina
Prices start from: US$125 / pax
Book now

V'Spirit Cruises 3 Days/2 Nights

9.3 Excellent | 152 reviews
V'Spirit Cruises
Address: Tuan Chau Wharf, Tuan Chau Island, Halong, Vietnam
Prices start from: US$140 / pax
Book now

Rosy Cruise 3 Days/2 Nights

9.5 Excellent | 160 reviews
Rosy Cruise
Address: Tuan Chau, Quang Ninh
Prices start from: US$145 / pax
Book now