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Trip Overview
Duration: 3 Days/2 Nights
Departure: Daily
Cruise Line: Stellar of the Seas Cruise
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Stellar of the Seas Cruise Tours

2DAY
Stellar of the Seas Cruise 2 days
$265/pp
3DAY
Stellar of the Seas Cruise 3 days
$485/pp

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Stellar of the Seas Cruise 3 Days/2 Nights

Lan Ha Bay, Ba Trai Dao Islets, Dark and Bright Cave, Viet Hai Village - Show on map
Tai ChiSwimmingSquid Fishing SpaKayakingCooking Class
Prices starting from:
US$583.0 US$530
per person
View price calendar
+50 photos
Built: 2018
22 Cabins
Steel Boat
Lan Ha Bay
Full board included
9.8
Excellent Based on 309 reviews
1 night on Stellar of the Seas exceeded our expectations. We were picked up from Hanoi, welcomed at the port, …
— Maria Loizou Greece

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-3 Years old Free
04-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Junior Suite
Junior Suite
Room with balcony
  • Size: 28sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
Choose dates to show prices
Senior suite
Senior suite
Room with balcony
  • Size: 30sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Executive Suite
Executive Suite
Room with balcony
  • Size: 32sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)

About Stellar of the Seas Cruise

Peaceful, luxurious, and sophisticated, Stellar of the Seas Cruise crew always works carefully to create an authentic experience on your special visit to Halong. With an aesthetic design and luxurious vibe, it combines 22 elegant and spacious cabins on 1st and 2nd decks. Each cabin comes with a private balcony or large sun terrace and a bathtub.

A luxurious restaurant, a panoramic bar, a wine and cigars cellar and a mini golf club are just some highlights among numerous amenities. Set on the 3rd deck, the Stellar of the Seas dining restaurant has a capacity of up to 60 seats, both indoors and outdoors. With a romantic style, it offers a 5-star cuisine excursion on your plate.

Separated from the restaurant, the panoramic bar provides a cluster of fine wines and non-alcoholic drinks. What could be better than a little corner of intimacy where you can enjoy peaceful moments and take slow conversations with your beloveds and friends. Sipping a stunning cocktail in the fresh air, looking over the seasonal swimming pool and the emerald sea is the best way to enjoy the leisure hours on the ship.

Apart from the spectacular itinerary, Stellar of the Seas always makes service a top priority with a professional crew who guarantees your stay memorable and unique.

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  • Outdoor pool
  • Wifi
  • Mini-golf course
  • Fitness room
  • Wine & cigar cellar
  • Bar
  • Restaurant
  • Spa & massage

4 things that we love most about Stellar of the Seas Cruise

  • Ultra-luxury cruise
  • Short transfer time from Hanoi (only 2.5 hours)
  • Mini-golf course on board available
  • Triple and family cabin available

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Halong Bay – Lan Ha Bay
8:10

Our shuttle bus picks you up in Hanoi Old Quarter Area (extra charge). The journey takes about 2-2.5 hours via new expressway.

Noon

Arrive at Tuan Chau marina. Embark on the cruise. You will be welcomed with complimentary drink and introduced a cruise briefing, safety instruction by the captain. Time for check in procedures and refreshment. The cruise sets sail while you are served a hearty lunch.

Afternoon

Join us for a typical lunch in the luxury dining room with indoor or outdoor dining area. Check into your cabin. Time to refresh and unwind and continue cruising through Con Vit islet, Thumb islet and Gia Luan habour where belonged to Cat Ba area. Enjoy the stunning view of the Bay and its dramatic limestone islets while we sail towards Dark & Bright Cave (Hang Sang & Toi). You can choose to explore the cave yourself on kayak or on local bamboo boat rowed by the locals. Heading back toward the sleeping area.

Early Evening

Return to the cruise to admire magnificent sunset on the sundeck while enjoying a Sunset party. You can choose to socialize with other groups of tourists or simply watch the sunset and unwind in the seasonal swimming pool or in our golf course.

Evening

Enjoy a well-rounded BBQ dinner outside the swimming pool area with fresh food. Indulge yourself with a wide selection of cocktails in the panoramic bar or participate in onboard activities including games, movies, mini-golf, and squid fishing. Massage services are also available. Overnight on board.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay - Hanoi
Early Morning

Early-birds are welcomed to attend Tai Chi demonstration on the sundeck which helps to focus the mind, condition of the body and full charge your energy.

Morning

You will be served with a light breakfast at the restaurant. Then experience kayking at Ao Ech Area for around 1 hour.

Mid-morning

9:30 am - Time for checking out.

Noon

Vietnamese cuisines lunch is served at 10:00am. Then, return to the shore and disembark the cruise. Our transfer vehicle drives you back to Hanoi. Arrive at your hotel at around 15:30.

Day 1: Hanoi - Halong Bay – Lan Ha Bay
Morning
Our shuttle bus picks you up in Hanoi Old Quarter Area (extra charge). The journey takes about 2.5 hours via new expressway. 
Noon

Arrive at Tuan Chau marina. Embark on the cruise. You will be welcomed with complimentary drink and introduced a cruise briefing, safety instruction by the captain. Time for check in procedures and refreshment. The cruise sets sail while you are served a hearty lunch.

Afternoon

Join us for a typical lunch in the luxury dining room with indoor or outdoor dining area. Check into your cabin. Time to refresh and unwind and continue cruising through Con Vit islet, Thumb islet and Gia Luan habour where belonged to Cat Ba area. Enjoy the stunning view of the Bay and its dramatic limestone islets while we sail towards Dark & Bright Cave (Hang Sang & Toi). You can choose to explore the cave yourself on kayak or on local bamboo boat rowed by the locals. Heading back toward the sleeping area.

Early Evening

Return to the cruise to admire magnificent sunset on the sundeck while enjoying a Sunset party. You can choose to socialize with other groups of tourists or simply watch the sunset and unwind in the seasonal swimming pool or in our golf course.

Evening
Enjoy a well-rounded BBQ dinner outside the swimming pool area with fresh food. Indulge yourself with a wide selection of cocktails in the panoramic bar or participate in onboard activities including games, movies, mini-golf, and squid fishing. Massage services are also available. Overnight on board.
  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay Exploration
Early morning

Early risers are welcomed to attend a Tai Chi session on the sundeck which helps to full charge your energy for the new day. In addition, the best place to practice this is amongst the limestone peaks and islands.

Morning

Joining light breakfast in a panorama view of the world heritage site. After breakfast, enjoy kayaking at Ao Ech Area. Return to the cruise and have brunch at 10:00 am. Then, enjoy your time for relaxing before getting on the speed boat to explore some unique areas where the main boat cannot go through.

Afternoon

Transfer to the speed boat heading to Viet Hai Village on Cat Ba Island. Take an electric car to enjoy gorgeous sceneries along village roads and go through rainforests. Back to the day boat to continue cruising further in Lan Ha Bay. The second stop is a floating farm where you will kayak to discover the limestone mountains in the surroundings. Then the cruise proceeds to the natural beach for sunbathing and swimming.

Early Evening

Back to the Stellar of the seas cruises for sleeping area. You will have time to freshen up, play some games or relax your body with massage services.

Evening

A different dinner menu is ready to be served. Indulge yourself with a wide selection of cocktails in the panoramic bar or participate in onboard activities including squid fishing, watching movies in the restaurant. Massage services are also available. Overnight on board.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: Lan Ha Bay - Hanoi
Early morning

Early-birds are welcomed to attend Tai Chi demonstration on the sundeck which helps to focus the mind, condition of the body and full charge your energy.

Morning
You will be served with a light breakfast at the restaurant. Then experience kayking at Ao Ech Area for around 1 hour.
Mid-morning

9:30am - Time for checking out.

Late morning

Vietnamese cuisines lunch is served at 10:00am. Then - Return to the shore and disembark the cruise. Our transfer vehicle drives you back to Hanoi. Arrive at your hotel at around 15:30.

  • Meals included: Breakfast
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Booking Policy
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Cruise Policy
  • Check in on board: 12:10pm
  • Check out:  11:35am
  • Return Hanoi: 2:30pm
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 4 to 11 year old will pay extra charge of 75% adult rate.
  • Children 12 and above must pay full fare as adult.
  • Shuttle bus:  $35/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
  • Peak Season Surcharge:  Surcharge 20% cruise rate for Lunar New Year (28, 29, 30/01/2025) (3 nights)
Price Exclusions
  • Transfer from Hanoi to Tuan Chau Pier and back (transfer time approximately 2.5 hours)
  • Airfares, and Hotel Accommodation
  • Visa to Vietnam
  • Beauty Spa Services and Massage
  • Beverages and Tobacco
  • Tax, tips and other Personal Expenses
  • All other services not clearly mentioned above
  • Surcharge for New Year, Christmas
Price Inclusions
  • Full equipped luxury en-suite cabin with multi A/C, marble bathroom, and finest bathroom amenities
  • All meals on board
  • Tender/speedboat transfer
  • Welcome drink
  • Live Music
  • Free laundry (4 items/room/night)
  • Unlimited drinks during lunch and dinner such as bottled water, soft drinks, fruit juice, cocktails, mocktails, beer, tea, coffee
  • All rooms with a private balcony, full ocean view
  • Cookery demonstration
  • Entrance and sightseeing fees
  • Taichi, games, gym, swimming pool and library
  • Kayak or bamboo boat
  • Internet wifi in the cabin, Satellite - HD LED Tivi
  • Fishing and golf equipment
  • English speaking guide
  • Free Flycam photography
  • Free snacks served 24/7
  • Fireworks show every Saturday night and charter groups
  • On board insurance

Questions & Answers (374)

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Asked by LV 1 month, 2 weeks ago

Hello, I am traveling alone. Do you have cabins for 1? Looking to do a 2 days tour in November. Thank you.

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Answered by Phoebe 1 month, 2 weeks ago

Dear Lv, We do have single Junior suite room available on Stellar of the Sea Cruise. Please let me know if you have other inquiry. Phoebe

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Asked by Thi nguyen 1 month, 3 weeks ago

I like to book the executive suit for 3 adults . Can I request 1 bed to room? what is the total fee for 1 night , 2 days ( estimated check in June 20; 2025). Thanks

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Answered by Hallie 1 month, 3 weeks ago

Dear Thi Nguyen, The Executive cabin with 1 extra bed costs: $1225/cabin including shuttle bus round trip. Please let me know if you would like to take this cabin so I can send you a link to secure your booking accordingly. Best regards, Hallie

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Asked by Paulina Zmigrodzka 2 months, 3 weeks ago

Hi! Does it include transfer to and from Hanoi ? And where will you be picked up? it s from any hotel in the Old Quater area?

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Answered by Tearis 2 months, 3 weeks ago

Dear Paulina Zmigrodzka, The Stellar of the Seas cruise provides a complimentary round-trip transfer by shuttle bus. The vehicle can pick you up directly from the hotels around Hanoi Old Quarter and nearby areas as long as they are not too far away from the city center. If you need more information, feel free to ask us. Best regards, Tearis

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Asked by Karen Hovanessian 2 months, 3 weeks ago

Can 3 people share 1 cabin?

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Answered by Helen 2 months, 3 weeks ago

Dear Karen, Yes, it is possible for three people to share one cabin, and we can arrange for an extra bed to be added to the room. Best regards, Helen

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Asked by Katie 2 months, 4 weeks ago

Can you send the food menu for the cruise please? Also, what time do we disembark the cruise the following day? And what port does the cruise dock at?

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Answered by Tearis 2 months, 3 weeks ago

Dear Katie, I have sent the menu for your reference. You can expect to return to the cruise pier around 12:00 on the last day of the cruise. The cruise docks at Tuan Chau Marina. Kind regards, Tearis

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Asked by Adriana 3 months ago

Is there a hot tub on board?

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Answered by Tearis 3 months ago

Dear Adriana, A hot tub is included in each room to keep a relaxing experience for your trip. Best regards, Tearis

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Asked by Jess 3 months, 2 weeks ago

I am interested in booking the 3 day cruise. We are a family of 4, 3 adult & 1 teenage 15. We interest in the junior suite. On Day 1 are you able to pick up in the Ha Long Bay hotel to the cruise ship and drop off on the last day back to Hanoi hotel ?

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Answered by Tearis 3 months, 2 weeks ago

Dear Jess, For the transfer from Halong hotel to the pier, we can arrange a private transfer for you (extra fee). However, if your hotel is nearby, we highly recommend taking a taxi for greater convenience. On the way back to Hanoi, we are pleased to offer you a free shuttle service. Kind regards, Tearis

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Asked by Jerri 3 months, 4 weeks ago

Hello I am interested in the 3 days cruise. We are family of 5. 2 adults and 3 children ages 10, 8 and 1. We only want one cabin. The baby can sleep on double bed and we would be happy with 2 roll away beds. Would that be ok?

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Answered by Annie 3 months, 4 weeks ago

Dear Jerri, I am sorry that one cabin is available for one extra bed only thus please consider 2 connecting cabins. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Regina V. 4 months ago

Will we visit (or be able to see) the floating fishing villages? Also, will there be an opportunity to swim during the cruise? And will the water generally be warm enough to swim in early March?

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Answered by Cindy 4 months ago

Dear Regina, Please be advised there is no floating village including in the itinerary of Stellar of the Seas. You can swim during the cruise but the water in early March is still a bit cold. I am not sure if you are able to swim. Should you have other questions, please let me know. Best regards, Cindy

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Asked by Lexie 4 months ago

I hats the best time of the year to go on cruising in Vietnam ?

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Answered by Cindy 4 months ago

Dear Lexie, Regarding your question about the best time to go cruising in Vietnam, it will be March, April, October and November. Best regards, Cindy

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Asked by Jutta Werner-Tipo 5 months ago

Hallo, ich möchte eine Kabine mit 3 Einzelbetten für drei Frauen buchen. Voraussichtlich vom 27.03./28.03.2025. Können Sie mir die Preise nennen? Liebe Grüße Jutta

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Answered by Cindy 5 months ago

Dear Jutta Werner-Tipo, The price for 3 adults in 1 Junior Suite (2 single beds + 1 extra bed) is USD 840/cabin including free bus Hanoi - Halong - Hanoi. Please let me know if you want to book it. Best regards, Cindy

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Asked by Jose 5 months, 3 weeks ago

Hello, we want to book your 2 day/ 1 night cruise. Will be arriving at 7am, 20th February, 2025 on Celebrity Soltice cruise ship. Please advise if it is possible? How do we arrive at departure port? Is the cruise on the Stellar of the Seas? What is the itinerary (your web site shows start in Hanoi). Our cruise departs 21 February at 2pm. Can we make it back in time? Sorry for all the questions, just trying to understand before booking! Thank you.

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Answered by Annie 5 months, 3 weeks ago

Dear Jose, Stellar of the Seas Cruise departs at 11:30 AM and returns the same time the following day. Celebrity Solstice cruise ship normally docks at Halong International Cruise Port, which is around 20-minute drive to Tuan Chau Pier where Stellar of the Seas Cruise departs, thus it should be fine. You can simply take a taxi, or we offer a private car at USD 25/way/sedan car for 2 persons. Best regards, Annie (Ms.)

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Asked by Sankalp Abhishek 5 months, 3 weeks ago

We are a family of 5 ( 4 Adults+1 Child(11yrs) )..We will require 2 cabins to be accommodated..is it possible.. So will there be any other hidden charges for extra bed , other than the Booking charge for details which shows for the cruise after I put my details as 5 of us. ?

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Answered by Annie 5 months, 3 weeks ago

Dear Sankalp Abhishek, For your family of 4 adults & 1 child booking 2 cabins, we will put an extra bed in the cabin for you. Best regards, Annie (Ms.)

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Asked by Gili Sabban 7 months ago

Hi, Can you please elaborate how is the cruise mainly in the night when all are sleeping? is the sea calm?

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Answered by Cindy 7 months ago

Dear Gili Sabban, Please be advised that all the cruises anchor at night and the sea is very calm. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by Bob Jain 8 months ago

You have any option to have a larger area/suite for 4 adults or alternatively we need to have cabins close by for travel on Feb 7th 2025

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Answered by Cindy 8 months ago

Dear Bob, For 4 persons, you can take 2 adjoining junior suites with a double bed/2 single beds in each cabin. Its price is USD 1200 for 4 persons including bus Hanoi - Halong - Hanoi for 1 night trip from Feb 7. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by June 8 months ago

Booking for 3 adults to stay in 1 cabin but system shows 2 cabins even though I select 1 room. Pls advise how to proceed in de booking. I booking for my 3 sons above 17 years old

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Answered by Cindy 8 months ago

Dear June, To book a room for 3 persons, I can help you to book manually so you can share with me your travel date to check availability and bring you the price. Looking forward to hearing from you. Best regards, Cindy

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Asked by Vipin Ragi 8 months, 1 week ago

Hello I am planning my trip for December (from India) and am willing to know the food/drinks menu. Do you have any option for Indian or other meals on board? As I am flying with my parents and they have specific food choices.

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Answered by Cindy 8 months, 1 week ago

Dear Vipin Ragi, I sent the food menu of Stellar of the Seas for your reference. And please be advised that the cruise can cater to your food requirements so you can also let us know which food you do not eat then the boat will prepare alternative food options for your family. Best regards, Cindy

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Asked by John Dessingy 8 months, 3 weeks ago

Interested in Stellar of the sea or Capella cruise Night of November 10. Can you tell me what time we would need to board and what time we would disembark on the 11Th. Thank you

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Answered by Cindy 8 months, 3 weeks ago

Dear John Dessingy, Please be advised you need to check in at 11.30 - 11.45am and you will disembark at 11.00am on the next day. Best regards, Cindy

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Asked by Matt Thomas 8 months, 3 weeks ago

What time does the cruise depart? We plan on staying the day before in Ninh Bin

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Answered by Mary 8 months, 3 weeks ago

Dear Matt Thomas, Stellar of the Seas Cruise departs at around 12:00pm from Tuan Chau Pier and you should be ready between 11:15 - 11:45 for the luggage check-in. Regards, Mary

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Asked by Smit 9 months, 2 weeks ago

Hi. We will arrive at Hanoi airport around 07:00 AM. Does pickup and transfer to cruise happen from airport? If yes, does the timing match?

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Answered by Cindy 9 months, 2 weeks ago

Dear Smit, We can arrange a private car to pick you up from the airport to Halong. Doing that you will arrive in Halong at around 10.30am. Its price is USD 110 for the private car for 2 persons. Should you have other questions, please feel free to contact us. Best regards, Cindy

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Asked by Monica 9 months, 3 weeks ago

Hi, are people allowed to smoke cigarettes on their balcony? I don’t like the smell so if so are there any rooms where you wouldn’t have to smell the smoke when you go to your own balcony? Also can you please send me the menu?

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Answered by Quan 9 months, 2 weeks ago

Dear Monica, I would like to inform you that unfortunately all of our cruises allow their guests to smoke outside the room, in the balcony area. It is an open area so the smell probably will not linger. Best regards, Quan

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Asked by shayna 10 months ago

Do you offer any rooms that comfortably fit 3 adults?

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Answered by Cindy 10 months ago

Dear Shayna, A rollaway bed is always available for any room so you can choose any room type to fit 3 adults. Should you need more information, please do not hesitate to contact us. Best regards, Cindy

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Asked by Julien 10 months ago

Hi, we are considering booking a Stellar of the Sea Cruise in October. Do you offer transport from Nim Binh to the Cruise and transport from the Cruise to Hanoi Airport? Many thanks in advance

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Answered by Melissa 10 months ago

Dear Mr. Julien, At the moment we offer complimentary bus service for Stellar of the Seas but to and from Hanoi Old Quarter only. For your travel arrangement, you can either:
- Book a private sedan car Ninh Binh - Halong- Hanoi Airport and the cost is 220USD
- Book a shuttle bus Ninh Binh - Halong for 15USD/person, and take a car transfer from Hanoi Old Quarter to the airport (after returning from the cruise) for 20USD, total incurring cost is 50USD -> this is in case you want to save cost and have free time.

Best regards,

Melissa

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Asked by wj 10 months, 1 week ago

we are considering a 2 days trip with the cruse. is there any shuttle bus from and back to Hanoi and if so how much?

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Answered by Cindy 10 months, 1 week ago

Dear WJ, Please be advised that we are offering a free bus for Stellar of the Seas until the end of 2024. Best regards, Cindy

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Asked by Kevin Matthews 10 months, 1 week ago

Considering booking a trip on Stellar of the Seas - are you able to send a copy of food menu and drinks list with prices … thanks

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Answered by Mary 10 months, 1 week ago

Dear Kevin Mathews, We have emailed you the food menu and drink list for Stellar of the Seas Cruise. Should you have other questions, please do not hesitate to contact us. Best regards, Mary

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Asked by Maggie N 10 months, 2 weeks ago

For Jan 4, 2025, 2 days/1 night. We are a family of 4 (two kids, age 4 and 8). Can you accommodate? We don't see rooms for 4 people.

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Answered by Cindy 10 months, 2 weeks ago

Dear Maggie, Yes, a junior suite can accommodate your family of 4. The 4 years old kid will share a bed with parents and the 8 years old kid will have an extra bed. Its price is USD 975 for a junior suite + extra bed for your family including bus round trip. Otherwise, you can consider a Sky Family Suite on Capella Cruise. Its price is USD 920 for 4 persons + USD 35/person/bus round trip. Should you have other questions, please feel free to contact me. Best regards, Cindy

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Asked by Graham Townson 10 months, 4 weeks ago

Hello, I am considering a 3 day/2 night cruise with Stellar of the Seas. Can you please email the drinks menu and prices. Kind regards Graham

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Answered by Quan 10 months, 3 weeks ago

Dear Graham, Please help us to find the drink menu sent to your email. Regards, Quan

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Asked by Kirsty 10 months, 4 weeks ago

Can I please get the drink list of this cruise Capella and elite of the seas?

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Answered by Bonnie 10 months, 4 weeks ago

Dear Kirsty, I sent the drink lists for these cruises to your mail. If you need any further assistance, please let me know. Best regards, Bonnie

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Asked by Andrew Scheiber 11 months ago

I will be planning to go on your boat on the 14th of October… Will it still include free shuttle bus? I want to be picked up at the JW Marriott but then dropped off at HAN airport after the cruise… is that possible?

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Answered by Bonnie 11 months ago

Dear Andrew Scheiber, We still offer free shuttle bus round trip Hanoi - Halong - Hanoi for travelling in October. However, shuttle bus can only pick-up and drop-off in Hanoi Old Quarter area thus if you stay outside, you can take a taxi to our office in Hanoi Old Quarter to get picked up. Or we can also help you arrange private car at extra cost for JW Marriott pick-up and Hanoi Airport drop-off. We look forward to hearing from you soon. Best regards, Bonnie (Ms.)

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Asked by Filip 11 months, 3 weeks ago

Hi there, apart from the size, is there any other difference between Junior and Senior suite? Also, are you able to share all the menus/price lists (additional food, drinks, wines, etc.) that are available on board? Thanks, Filip

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Answered by Annie 11 months, 3 weeks ago

Dear Filip, The Junior Suite cabin is located on the first floor while Senior Suite cabin is on the second floor. Also, please kindly find the drink list and spa we have sent to your mail. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Anna Müller 1 year ago

Is it possible to be dropped off at Cat Bi Airport after the cruise? 

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Answered by Mary 1 year ago

Dear Anna Müller, If you book our bus, it only drops off at Hanoi Center. We offer a private car Halong - Cat Bi Airport at $45/car for 2 persons. Please let us know if you want to book it. Regards, Mary

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Asked by Ashani Chawda 1 year, 1 month ago

Hi, do we have to pay separately for mini golf and spa/massage or does it come with the package? Thanks!

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Answered by Mary 1 year, 1 month ago

Dear Ashani Chawda, Mini golf is included in the package while spa/massage is not. Both need to be reserved in advance. Should you need further information, feel free to contact us. Regards, Mary  

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Asked by Michael Petch 1 year, 1 month ago

hi, do you have a vegan menu and if you do what does it contain please? thank you

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Answered by Annie 1 year, 1 month ago

Dear Michael Petch, All the cruises can serve a vegetarian menu onboard. For Stellar of the seas, please help me to find the vegetarian menu we already sent to your mail. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Fiona Kennedy 1 year, 1 month ago

When the cruise is over I’d like to go to the airport- is there any way to do this ?

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Answered by Bonnie 1 year, 1 month ago

Dear Fiona,

Thank you very much for your email. We can help you arrange transfer to the airport after the cruise trip either: (1) by shuttle bus Halong-Hanoi Old Quarter then extended ride to the airport, you will reach the airport by 3:30pm-4:00pm. The extended ride is at 10USD/per person extra from the shuttle bus; or (2) by private car from Halong to Hanoi Airport, you will go directly to the airport without being back to Hanoi downtown, you will reach the airport by 2:30pm for your flight; it costs 120 USD/oneway sedan car for 2 guests. Should you need further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by Jamie Walker 1 year, 2 months ago

Is there a menu-price list for drinks and/or cigars?

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Answered by Mary 1 year, 1 month ago

Dear Jamie Walker, We have sent the drink list of Stellar of the Seas Cruise to your mail. Please check it and let us know if you need further assistance. Regards, Mary

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Asked by Tony Tran 1 year, 2 months ago

We are looking to book a 2 night 3 day tour starting Sunday, November 17, 2024 for our anniversary. We are also arriving to Hanoi airport that day and need transportation. We also need transportation to our hotel in Hanoi once the tour is finished. Please let me know of the total in USD. I am looking to book the senior or executive suite. Thank you

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Answered by Annie 1 year, 2 months ago

Dear Tony Tran, If you are arriving from the airport, we offer a private sedan car to Halong at US$ 110/way. Please note that you will need to leave the airport by 9:00am to make it on time. After the cruise trip ends, we offer you free shuttle bus back to Hanoi. For the cabin cost, it is US$ 1160/Senior Suite cabin or US$ 1430/Executive Suite cabin for 3 days 2 nights trip. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)
 

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Asked by Jamie Muir 1 year, 2 months ago

I'm flying to Haiphong and was wondering where best to stay for a night each side of the 2 day cruise option and if you would be able to arrange transfer from hotel. Thankyou

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Answered by Annie 1 year, 2 months ago

Dear Jamie Muir, Please note that if you can leave the airport by 10:30am, you can take the cruise trip on the same day. Otherwise, you can consider staying in Hai Phong for 1 night and I would suggest you some hotels namely Sheraton Hai Phong, Melia Vinpearl Hai Phong, Mercure Hai Phong, Somerset Central TD Hai Phong, etc. We offer a private sedan car from hotels in Hai Phong or Cat Bi Airport to the cruise pier at US$ 45/way for sedan car for 2 persons. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)
 

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Asked by Sydney 1 year, 2 months ago

Hello! We are trying to book a 3D2N cruise for 3 adults beginning May 15th, 2024. Are there any junior suites with connecting rooms or extra beds and how much would this be with transfer from Hanoi? Thank you!

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Answered by Annie 1 year, 2 months ago

Dera Sydney,

Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Please kindly find our offer as follows:

1 Junior Suite & extra bed: US$ 1360 
or 2 Junior Suite connecting: US$ 1600
Transfer: Free shuttle bus Hanoi - Halong - Hanoi

Please let me know if you want to proceed further.

Best regards,
Annie (Ms.)
 

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Asked by Shelly Murnies 1 year, 3 months ago

Hello there ! I have contact one of your host but hasn’t reply back, as last our email , but anyway ! We got our ticket book to arrive Hanoi on the 9 of may and we like to book to room for our family trip ! Also we like to know if we arrange to pick us up at our hotel or we can get to the destination ourselves? Also I like to request one room can you be able to decorate as a honeymoon room for us , thank you very much ! Looking forward to hear from you soon ! 🙏 have a great day ! Shelly !

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Answered by Annie 1 year, 3 months ago

Dear Shelly Murnies, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Our offer for Stellar of the Seas Cruise at the moment is US$ 530/Junior Suite cabin including shuttle bus and we can surely set up one honeymoon room for you. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
 

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Asked by Sharad 1 year, 3 months ago

Hey, we are 3 people trying to book a tour on your cruise. Is it possible that we can get a single executive suite for our trip ?

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Answered by Melissa 1 year, 3 months ago

Dear Sharad, Thank you for contacting us. You can either book 1 double + 1 single executive suite, OR 1 double executive suite + extra bed. Should you need more information please let me know! Melissa 

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Asked by Jayne Copeland 1 year, 3 months ago

Ii am looking at 4 junior suites with balcony On the 18th February 2025 for 2 nights 3 days How much is the in Australian money please

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Answered by Annie 1 year, 3 months ago

Dear Jayne Copeland, Thank you for contacting us. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Our offer for Stellar of the Seas Cruise is US$ 1070 (~AU$ 1630) for 1 Junior Suite cabin, 2 persons and US$ 10/person (~AU$ 15) for shuttle bus round trip. I am glad to offer you US$ 10/cabin discount, please consider and let me know if you want to book it? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
 

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Asked by Charlotte 1 year, 3 months ago
Is it possible to book a transfer to Ninh Bin from Halong Bay instead of returning to Hanoi?
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Answered by Cindy 1 year, 3 months ago
Dear Charlotte, Thank you for your email! We are so happy to hear from you! Yes, we can arrange a transfer from Halong Bay to Ninh Binh but that service is not included in the price. It is USD 20/person for one way bus or USD 95 for a private sedan for 2 persons. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Matias Torres 1 year, 3 months ago
Hello I want to book 2D1N on feb 14 for two persons. Is the shuffle from Hanoi to the cruise is included?
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Answered by Mary 1 year, 3 months ago
Dear Matias Torres, Thank you for your question. The hot deal with free shuttle bus transfer is applied in 2024. Thus it is included if you travel on Stellar of the Seas on Feb 14. Regards, Mary
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Asked by James Lucas 1 year, 3 months ago
Hi, I was wondering if there is a cost associated with extra food ordered (i.e not the main meals on the itinerary) or if this is included in the price
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Answered by Annie 1 year, 3 months ago
Dear James Lucas, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that the cruise organizer only serves meals as per their menu, I hope it is not a problem for you. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Lien 1 year, 3 months ago
Hi, we'd like to book 2D/1N for 6 pax on 6/2/2024 (2 adults + our 4 children 17y-23y). Apart from booking 3 separate rooms, do you have any family rooms or connecting rooms on offer? Thank you.
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Answered by Cindy 1 year, 3 months ago
Dear Ms. Lien, Thank you for your email! We are so happy to hear from you! We can arrange a set of 2 junior suites connecting + 1 junior suite next door for your family. The cost is USD 530 x 3 = USD 1590 and free bus transfer Hanoi - Halong - Hanoi. Do you want to go ahead to book now? Should you have other questions, please let me know. Best regards, Cindy
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Asked by Chris 1 year, 3 months ago
Is it possible to join the boat for a 3D2N cruise any day or is it alternating. I am looking to join on the December 11th 2023.
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Answered by Annie 1 year, 3 months ago
Dear Mr. Chris, Thank you for your question and inquiry. The cruises operate a 3 days 2 nights trip everyday. May I know the number of passengers in your group so that I can check the availability and send you the offer accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Sav 1 year, 3 months ago
Do you offer vegetarian food?
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Answered by Cindy 1 year, 3 months ago
Dear Sav, Thank you for your question. The boat offers vegetarian food for sure. Should you have other questions, please do not hesitate to contact us. Should you have other questions, please let us know. Best regards, Cindy
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Asked by Chris 1 year, 3 months ago
Hello, I'm Celiac (severe gluten allergie) as well as allergic to shrimp and pork. Do you have gluten free food and is your kitchen celiac safe? Best regards Chris
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Answered by Cindy 1 year, 3 months ago
Dear Chris, Thank you for your question. Please be advised that all the cruises can accommodate your food requirements (gluten free food, allergic to shrimp and pork) so please no worries. Can you please let me know more details about your trip plan for me to better assist you? Best regards, Cindy
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Asked by Sonia 1 year, 3 months ago
Hi Team, We are planning to book Steller of the Seas for the month of November for 2D/1N for the group of 4 Adults and 3 Children. Children Age is 2 years( 2 kids) 7 years( 1 kid). I've few questions to ask before booking: 1) Do you have any option for connection rooms? 2) We are planning to travel directly to Da Nang next. So can you arrange the travel for the same. We dont want to travel back to Hanoi. What are the options to travel to Da nang from cruise?
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Answered by Lily 1 year, 3 months ago
Dear Sonia, Thank you so much for contacting us! We are very happy to hear from you! (1) Yes, Stellar of the Seas has connecting rooms with extra beds that can accommodate your group. (2) To get to Da Nang, you can take a flight from Hanoi Airport or from Cat Bi Airport (Hai Phong) which is closer to Halong. We can also arrange the transfer to the airport for you, so kindly no worries. May I know your specific trip dates so we can check availability and advise you with more detailed information? We look forward to hearing from you! Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Kristine Clausen 1 year, 3 months ago
Hi, Me and my family wants to book this cruise. Our youngest is 3 years old. What is it like to have her on a kayak? Looking forward
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Answered by Lily 1 year, 3 months ago
Dear Kristine, Thank you for your question! Please be advised that your kid can kayak with parents, or she does not have to take part in all activities if she is too small. The cruise has life jackets for kids as well, so kindly no worries. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Sabecca H 1 year, 3 months ago
Hello, I would love to visit sometime the first week of January and book the Presidential Suite for 2 days & 1 Night Cruise. Would you recommend booking in January? How will the weather be?
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Answered by Cindy 1 year, 3 months ago
Dear Sabecca, Thank you for your question! We are so happy to hear from you! Please be advised the weather in January will be pretty cold so you cannot swim that time but you can still do other activities and enjoy the cruise. Our price for the Presidential Suite on Stellar of the Seas cruise is USD 1700 for 2 persons for 2 days/1 night and you will be offered a free private car round trip. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Chris 1 year, 3 months ago
Hello, Can we book one-way transport from Hanoi to Stellar of the Seas Cruise? There are 2 of us. By the way, we are going to Cat Ba Island after the cruise. Do you have any suggestions?
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Answered by Lily 1 year, 3 months ago
Dear Chris, Thank you for your questions! Regarding the transportation, yes, you can surely book a one-way shuttle bus Hanoi - Halong at $25 for 2 persons. Please be noted that Stellar of the Seas Cruise also visits some attractions in Cat Ba Island already. Thus, if you want to go to Cat Ba Island after the cruise, you should visit other attractions such as Monkey Island, Cai Beo Fishing Village, Quan Y Cave,... After the cruise, the bus can drop you off at Gia Luan Pier (Cat Ba Island) and from here, you can take a taxi to your accommodation in Cat Ba at ease. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Jason Euler 1 year, 3 months ago
Can we have a private shuttle pick up 2 people in Hanoi Old Quarter? How much does that cost and what time would you pick us up? After the cruise we need a private shuttle to the Hanoi airport. How much does that cost and when would we arrive at the Hanoi airport? Thanks!
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Answered by Lily 1 year, 3 months ago
Dear Jason, Thank you for contacting us and we are very happy to hear from you! Regarding your inquiries, please see the answers as follows: (1) Hanoi - Halong: shuttle bus; pick-up at 8:15 - 8:45am; $25 for 2 persons. (2) Halong - Hanoi Airport: private car (as our bus can only drop off in the Hanoi Old Quarter); arrive at the airport at around 2:30pm; $110/ car Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Jukka Kapanen 1 year, 3 months ago
Hello, we are interested to book Stellar of the seas for 3 days 2 nights from 10th of July 2023 for 2 adults. Junior Suite Room. We would also need transfer from Cat Bi airport.
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Answered by Cindy 1 year, 3 months ago
Dear Jukka, Thank you for your question! We are so happy to hear from you! Regarding your interest in Stellar of the Seas cruise, I would like to bring you a quote below: (1) Date: 10 - 12 July; (2) Guest: 2 adults; (3) Cabin: 1 junior suite; (4) Transfer: private car Cat Bi airport - Halong; (5) Cost: USD 890 + USD 45 = USD 935. Please let me know if you want to confirm the booking? Best regards, Cindy
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Asked by Gui Enriquez 1 year, 3 months ago
Hello, Does your 3 day / 2 night itinerary for the cruise have any change in ships on the second day where you have to leave the mother ship and move to a "day" ship to complete the itinerary? (there are some cruises that do this)
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Answered by Lily 1 year, 3 months ago
Dear Gui, Thank you for contacting us! With regard to your question, the answer is yes, the Stellar of the Seas Cruise has a ship change on the second day. According to the itinerary, on the second day, you will be transferred to a day boat to visit Viet Hai Village after finishing lunch. In the early evening of the same day, you will come back to the main cruise and continue the journey in Lan Ha Bay. If you have any further questions, please do not hesitate to contact us. Best regards, Lily
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Asked by Jorinde 1 year, 3 months ago
Hello, we'd like to book a 3N2D on August 13th. We're with 2 adults and 3 children, age 10, 8 and 4. What would the charges be? Our daughter who is 4 can sleep in a crib. We'd like just one cabin please as we don't want to leave our children alone. Thank you very much in advance. Best wishes, Jorinde Buskermolen
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Answered by Cindy 1 year, 3 months ago
Dear Jorinde, Thank you for your inquiry! We are so happy to hear from you! Regarding your sharing, it is very cramped if you stay in one cabin so your family can take 2 interconnecting cabins + 1 crib. I hope it is fine with you. The cost is USD 1780 for your family for 3D2N including a bus round trip. Can you please let me know if you want to book now or if you have any other questions? Best regards, Cindy
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Asked by David Tran 1 year, 3 months ago
Hello, I have just booked a 2 night 3 day tour with Stellar of the Seas in June. Can you let me know if the shuttle bus can drop us off at Hai Phong airport? If so, what time should we book our flights to Da Nang from Hai Phong to be safe?
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Answered by Cindy 1 year, 3 months ago
Dear Mr. David, Thank you for your email! Please be advised the shuttle bus cannot drop you off at Hai Phong airport but we can arrange a private car for you and the extra charge is USD 30 for 2 persons. It takes only 45 minutes from Halong to Hai Phong so you will be there by 12.45pm. You should book a flight at around 2.00pm. Please let me know if you want us to arrange the car for you. Best regards, Cindy
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Asked by Jennifer 1 year, 3 months ago
Hello, my family is interested in the 3D2N Stellar of the Seas Cruise on the 25th Jan 2024. How much would this be for 5 adults? We were considering booking 2 executive suites, including an extra roll-out bed in 1 room.
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Answered by Annie 1 year, 3 months ago
Dear Ms. Jennifer, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Please find our offer for Stellar of the Seas Cruise on your travel date as follows: Executive Suite cabin for 2 persons: US$ 1530. Extra bed: US$ 680. Transfer: US$ 25/person for shuttle bus Hanoi - Halong - Hanoi. Can you please consider it? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Taylor 1 year, 3 months ago
Hello, We have 5 adults in our party. I'd like to inquire how much it would cost for two connecting suites not on the first floor for 2D/1N. Do all of the suites have a balcony with ocean view? Also, 3 adults from our party will be flying into Hanoi international the morning of departure. How much would it cost to book private transportation from the airport to the bay? The other 2 adults can meet at the predetermined shuttle location (please provide price for roundtrip transportation as well).
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Answered by Cindy 1 year, 3 months ago
Dear Taylor, Thank you for your question. Yes, all the rooms on the Stellar of the Seas have a balcony with ocean view. Regarding your sharing, please see our quote below: USD 1330 for 2 senior connecting suites + an extra bed (on the 2nd floor) - USD 120 for a private car Hanoi airport - Halong for 3 persons - USD 35 for one way bus Hanoi - Halong for 2 persons - USD 80 for one way bus Halong - Hanoi for 5 persons => Total cost: USD 1570 for 5 persons including transfers. Can you please let me know if you want to book this and share with me your travel date to check availability? Best regards, Cindy
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Asked by Anirv Dedhia 1 year, 3 months ago
Hi, We are a group of 4 adults, landing in Hanoi on the 24th of May, 2023 at 07:35. Is it possible to get picked from the airport and taken to Tuan Chau Marina? Please suggest options to do a cruise on for 2D/1N from the 24th May to 25th May, 2023.
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Answered by Cindy 1 year, 3 months ago
Dear Anirv, Thank you for your email! We can arrange the pick up from Hanoi airport to Tuan Chau Marina for you for sure. I would like to bring you some options. 1/ Stellar of the Seas (https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html) - The Junior Suite costs: USD 490 for 2 persons. 2/ Heritage Cruise Binh Chuan (https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html) - Cost: USD 360/delta suite for 2 persons. 3/ Orchid Cruise (https://www.halongbaytours.com/cruise/orchid-cruise.html) - Promotion: USD 330/suite balcony cabin for 2 persons. 4/ Ambassador Cruise (https://www.halongbaytours.com/cruise/president-cruise.html) - Cost: USD 360/deluxe balcony cabin for 2 persons. 5/ Capella Cruise (https://www.halongbaytours.com/cruise/capella-cruise/2-day-1-night.html) - Special early bird booking and cost for oasis suite is USD 360/cabin. 6/ Genesis Regal Cruise (https://www.halongbaytours.com/cruise/genesis-luxury-regal-cruise.html) - Cost: USD 340/junior suite for 2 persons. Transfer costs USD 200 for a private MPV Hanoi airport - Halong - Hanoi hotel. I hope this gives you some options to consider and if you have any other questions please let me know any time! Best regards, Cindy
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Asked by John Fung 1 year, 3 months ago
Hello, do I have to bring some water along or it’s unlimited? Since me and my partner drinks lots of water so just want to ask. Thank you
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Answered by Cindy 1 year, 3 months ago
Dear John, Thank you for reaching out! Stellar of the Seas includes unlimited water so you can ask the staff if you want to have more water. Should you have other questions, please let me know. Best regards, Cindy
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Asked by Yen Yee Loo 1 year, 3 months ago
We are interested to book Stellar for 3 days 2 nights from 11 Dec 2023. 2 adults + 1 child 10 years old. Executive Room. We need transfer from Hanoi hotel. Pls advise the list of Hanoi Hotel that Stellar provides transfer and cost for transfer
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Answered by Annie 1 year, 3 months ago
Dear Yen Yee Loo, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. The shuttle bus of Stellar of the Seas Cruise costs US$ 35/person/round trip and the bus will pick you up at any hotel that is located in the Old Quarter. If you need our suggestions for the hotel, may I know which hotel star you are looking for? Also, our offer for Stellar of the Seas Cruise is US$ 1960/Executive Suite for your family, please let me know once you are ready to book it so that I can assist you further. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Indira 1 year, 3 months ago
I would like to book a 3 day 2 night cruise for two people. WHat is the difference between the Orchid and Stellar of the sea? We would like a balcony with a great view and tub.
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Answered by Cindy 1 year, 3 months ago
Dear Indira, Thank you for your email! We are so happy to hear from you! All the rooms on both Orchid and Stellar have private balcony and bathtub. However, Orchid cruise has boutique style with only 14 cabins. Rooms on Orchid Classic are bigger. Meanwhile, Stellar of the Seas has modern style with 22 cabins. Besides, this cruise has more facilities such as large pool, mini golf course, wine cellar. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Jothi 1 year, 3 months ago
Hi I would yo know if u can arrange for hotel pick up & drop off aft Halong bay cruise What time will pick up & drop off be & how much will it cost Also I am looking at August to come to Hanoi Will the weather be very rainy or extremely hot Kindly advise Tks Jothi
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Answered by Annie 1 year, 3 months ago
Dear Jothi, Thank you for your question. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, we do offer the shuttle bus Hanoi Old Quarter - Halong - Hanoi Old Quarter. As each cruise may be a little bit different, may I know which cruise you are considering so that I can send you further information accordingly? In August, the temperature is starting to fall to around 25 - 32°C. Also, you may witness some rains during this month. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Nică Lenuța 1 year, 3 months ago
If I book Stellar of the Seas cruise/4adults,1 children 6 years,can transfer us from hotel and back from Hai Phong ????
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Answered by Cindy 1 year, 3 months ago
Dear Nică, Thank you for your email! We are so happy to hear from you! We can arrange a private van from/to your Hai Phong for USD 70/way. Please share with us more details about your booking for our further assistance. Best regards Cindy
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Asked by Nway 1 year, 3 months ago
Hi, I am looking to book a crude trip for me and my parents. Do you pick up from local Ha long bay hotels? Thanks
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Answered by Annie 1 year, 3 months ago
Dear Nway, Thank you for your question. I am sorry that we do not offer pickup at hotels in Halong, however, it is just a short distance so you can simply take a taxi for the most convenience. May I know your travel date and which cruises you are considering in order for me to check the availability? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by fusun khan 1 year, 3 months ago
I want to book the stellar of the seas cruise for 2 days and 1 night for 2nd (overnight) and 3rd May. I have a couple of questions: 1) What is the difference between the senior suit and junior suite? What would be the price for both? 2) On the way back to Hanoi we want to travel back to Hanoi by train on our own. Is there an option to only pay for the journey from Hanoi to Halong Bay? 3) We are likely not going to stay in the old quarter. We know that the shuttle bus will only pick us from the old quarter. If we can get to the old quarter on our own will the bus still pick us up from a location?
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Answered by Jennie 1 year, 3 months ago
Dear Fusun, Thank you for your email and questions. Please find my answers for your questions as followed. 1. The Junior cabin is located on the ground level while the Senior Suite is on the second floor which offers a better view and its cabin size is a bit larger too. 2. The Junior Suite costs US$ 490 for 2 adults (2days/1night) and The Senior Suite costs US$ 580 for 2 adults (2 days/1 night). 3. We can arrange a one way shuttle bus from HaNoi - HaLong for you. 4. If you are not staying at the Old Quater, you can come to our office at 72 Hang Trong at 8:15 a.m for your pick up. If you have any further questions, please let me know. Best Regards, Jennie
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Asked by MUTSUO OISHI 1 year, 3 months ago
please teach me to possible or not to pick up from Hanoi international airport and drop off the capella hotel of Hanoi! if possible teach me the cost
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Answered by Annie 1 year, 3 months ago
Dear Mr. Mutsuo Oishi, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. If you are coming from the airport, we have 2 following options: - Taking a taxi to our office in Hanoi and then take the shuttle bus to Halong and back - Taking a private car from Noi Bai Airport to Halong and then the shuttle bus back to Hanoi May I know what time your flight arrives so that I can suggest you better? Also, which cruise you are considering and your group size so that I can send you the cost? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Nancy brocker 1 year, 3 months ago
Hi Looking for a cruise mid march.for 1 adult I will already be in ha long bay at a hotel. Do you provide hotel pick up
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Answered by Julie 1 year, 3 months ago
Dear Nancy, Thank you for your inquiry and we are so happy to hear about your trip plan! I have received your request for a quotation, and wonder which type of cruise and you are interested in (budget, mid-range or luxury)? We have many different cruises with different costs so it is helpful to know your budget range? Since you are already in Halong, it will be more convenient for you to take a taxi to the Cruise. The hotel reception can help you arrange this service better. I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Best regards, Julie.
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Asked by lilia 1 year, 3 months ago
Hi there, We are planning a trip to Vietnam and we want go on the 2 day cruise on the Sterlar by the sea. Could you tell me when is the best month. We enjoy hot weather and want to be able to swim on the bay. Is August a good time?
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Answered by Melissa 1 year, 3 months ago
Dear Lilia, Thank you for your email! The best month to take Stellar of the Seas would be May and June as the weather is very warm but not scorchingly hot. Should you need any further information please let me know! Melissa
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Asked by Leslie 1 year, 3 months ago
Who makes the arrangements to have our party of 5 picked up at our hotel in Hanoi then returned a day later back to our hotel? Do we have to make the arrangements or do you the cruise company? And how much is it on March 5,2023 Thanks, Leslie
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Answered by Cindy 1 year, 3 months ago
Dear Leslie, Thank you for your email! We can arrange both cruise and transfer for you. May I know if you want to book the cruise and transfer now or you already booked the cruise and need to book transfer? Best regards, Cindy
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Asked by henry 1 year, 3 months ago
Hi, I was looking to book stellar 2night 3 days for 2x (executive suite) for 4 people. 1 room requires extra bed and other room doesnt. Dates: anything before Feb 22nd Can you confirm you have availability for 2 rooms executive on this day for Stellar of the seas
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Answered by Melissa 1 year, 3 months ago
Dear Henry, Thank you for your email! I am sorry that we do not have enough executive cabin for your trip date, we only have 1 executive cabin left for 11 Feb only. Can you consider other room types? I look forward to hearing from you! Melissa
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Asked by Lan Nguyen 1 year, 3 months ago
Hi, I am interested in booking this tour. I want to know which airport I fly into. And would you be able to pick me up from the airport? Can I please have the tour departure time/schedule so I can book my flight accordingly? Thank you
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Answered by Cindy 1 year, 3 months ago
Dear Ms. Lan Nguyen, Thank you for your email! We are so happy to hear from you! If your flight is international, you can fly to Hanoi airport (arrival time should not be later than 9am) or if it is a domestic flight, you can fly to Hai Phong airport which is closer than Hanoi airport. We can arrange a private car to pick you up from the airport. The cruise starts at 12.00pm. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Amy Wu 1 year, 3 months ago
Hi, we are a family of 4 (2 adults, 2 kids age 10 and 11). We are interested in booking either 2D1N or 3D2N on the cruise, travel dates either 2/20/23, or 2/23/23 or 2/24/23. By any chance we can all stay in one room with 2 beds that will fit 4 people? Which boat and cabin will be mor suitable? We are interested in Orchid classic or Stellar of the sea. (Or if you have other suggestions?) What are the price for each option ? Thank you!
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Answered by Cindy 1 year, 3 months ago
Dear Amy Wu, Thank you for your inquiry! You can take 2 connecting rooms with 1 double bed + 2 single beds for your family. For Orchid Classic: USD 840 for 2D1N or USD 1500 for 3D2N for 2 suite balcony connecting. For Stellar of the Seas: USD 980 for 2D1N or USD 1780 for 3D2N for 2 junior suite connecting. The provided quotes do not include transfer, which is $35/person/limousine bus round trip. Should you have any questions, please feel free to let me know. Best regards, Cindy
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Asked by Jona Lee 1 year, 3 months ago
Hi, planning to book for a tour on Mar.1. May I know what is the pick-up time in Hanoi coz our flight will be arriving ar 7:40am on mar.1. Will we be able to catch up the bus service? Thanks!
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Answered by Cindy 1 year, 3 months ago
Dear Jona, Thank you for your email! Please be advised the bus leaves at around 8.30 am so I think it is not possible for you to take the bus from the city center. You should take a private car to go directly to Halong upon your arrival at the airport. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Sunghye 1 year, 3 months ago
Hi, i am interested in 3xsenior cabin on 2nd deck for 2N3D cruise for Stella of the Seas. Could u advise what’s the price for the private car transfer from hotel at old quarter? We are 6 adults + 2 babies
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Answered by Melissa 1 year, 3 months ago
Dear Sunghye, Thank you for your inquiry! The cost for a private van 3 day 2 night is 210 USD. Since Stellar of the Seas is a very popular cruise I suggest you consider booking early for it. Should you need further information, feel free to contact us. Regards, Melissa
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Asked by Christine 1 year, 3 months ago
Hello team - l have a question about the Stellar of the Seas 2D/1N cruise. What are the charges for pick up and drop off to Hanoi? Thanks.
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Answered by Melissa 1 year, 3 months ago
Dear Christine, Thank you for sending us your question! The cost for transfer for Stellar of the Seas is 35 USD/guest /round trip by limousine bus. If you need any further information please do not hesitate to contact us! Melissa
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Asked by April 1 year, 3 months ago
Hello. Do you have a family room with balcony for 5 adults? How much would it cause? If none, can 3 adults be accommodated in 1 room?
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Answered by Melissa 1 year, 3 months ago
Dear April, Thank you for your inquiry. Regarding your question: we can arrange 1 extra bed in the cabin so 3 guests can share 1 cabin. And two cabins can be connected as well so your family of 5 can be together. If you have any other questions please let me know any time! Melissa
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Asked by SJ 1 year, 3 months ago
Hi! I'm looking for a 5 star cruise for 3 adults on January 22. Stellar of the Seas or Elite of the Seas. (could be other). Please send me info. Thank you!
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Answered by Melissa 1 year, 3 months ago
Dear SJ, Thank you for your inquiry and I confirm that Elite of the Seas is available on your requested dates. May I know if you want to take 1 cabin or 2 cabins so I can send you the price details? I look forward to hearing from you! Melissa
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Asked by Priya 1 year, 3 months ago
Please let me know the best rate for 8th Jan 2023 for 2 pax for Stellar of the Seas and Scarlet Pearl
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Answered by Cindy 1 year, 3 months ago
Dear Priya, Thank you for your email! Please see the price for both cruises followed: 01/ Stellar of the Seas: US$490 for 1 junior suite + $35/person/bus round trip. 02/ Scarlet Pearl: US$360 for 1 silver pearl including bus round trip. The prices are for two people. Should you have any questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Niral Patel 1 year, 3 months ago
Hello - Need some help in deciding on which Cruise to book for 3 days / 2 nights at Halong Bay on Feb 24, 2023. We have finalized below 2 cruise lines but need help deciding between below 2 of them, 1) Orchid Classic Cruise 2) Stellar of the Seas Cruise Can you please help us deciding which is better in terms of privacy, food, room quality, places to visit? Thank you in advance. Niral
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Answered by Mellisa 1 year, 3 months ago
Dear Ms. Niral, Thank you for contacting us and we are happy to hear from you. Orchid Classic has only 14 cabins versus 22 cabins on Stellar of the Seas and they have different styling so it is up to your taste. We have had guests who took both and prefer Stellar of the Seas, but as you can see the price is quite high as well. If you need any further information please let us know. Melissa
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Asked by Andy_J 1 year, 3 months ago
Can you confirm the price difference for persons without the residence card / work permit? Also is there a surcharge for stay on the 26th December?
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Answered by Cindy 1 year, 3 months ago
Dear Andy, Thank you for your email! I am sorry that Stellar of the Seas is fully booked on 26 Dec and some days around until 31 Dec so can you consider another cruise? We have Orchid Classic Cruise (https://www.halongbaytours.com/cruise/orchid-cruise.html) available with 1 suite balcony cabin and the cost is US$420 for 2 persons + $40/person/bus round trip. As from now until 2 Jan is the holiday season, we have very limited options available so I hope to hear from you soon. Best regards, Cindy
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Asked by Steve Lu 1 year, 3 months ago
I am aware of the Steela of the sea crise doen't include the transportation from Ha Noi, and each 35US$ for the round trip by shuttle bus, is this shuttle bus a big bus ? how many passagers? and do they come to hotel(Lotte hotel in Ha Noi) to pick up?
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Answered by Mellisa 1 year, 3 months ago
Dear Mr. Steve, Thank you for your inquiry and we are so happy to assist you! Regarding the transportation for Stellar of the Seas cruise, it is a limousine bus shared between 7 guests and only picks up guests from Hanoi Old Quarter Area. Since Lotte Hotel is not located in this area, please take a taxi to our office at 72 Hang Trong Street to get picked up. If you have any other questions please let me know any time! Melissa
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Asked by Charlie cooper 1 year, 3 months ago
hi, I am looking to book the 3 day 2 night cruise. I will be in ha long before the cruise starts. where does the cruise leave from? and what time will I need to be at the cruise on day 1? is it easy access from the main land in ha long.
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Answered by Halongbaytours Team 1 year, 3 months ago
Dear Charlie cooper, Thank you for your email. The cruise departs from Block 24, Tuan Chau Marina, Halong City. The departure time is around 12:00 and passengers need to the at the cruise port no later than 11:30 am for luggage check-in. It is very easy to access from Halong City. You can ask your hotel to call you a taxi to come to the port. Should you need further information, feel free to contact us. Regards, Halongbaytours Team
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Asked by Alexander Muls 1 year, 3 months ago
Hi, I booked a night on the cruise on 17/12-18/12. Could you let me know when we would be back in Hanoi city on the 18th? Thank you!
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Answered by Mellisa 1 year, 3 months ago
Dear Alexander, Thank you for your email! You will be back to Hanoi around 2:30pm on the last day of the trip. If you need further information please let me know! Melissa
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Asked by P Singh 1 year, 3 months ago
Hello, we are travelling as a group and some of would like to do the 1 night / 2 day cruise and others the 2 night / 3 day cruise - is this possible to do together with the same start date of the cruise (20 December)?
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Answered by Mina 1 year, 3 months ago
Dear P Singh, Thank you for your email and we are so happy to hear from you. Yes, your group can do 2D1N trip and 3D2N trip together on the same date with Stellar of the Seas Cruise. If you have any questions, pleasse do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Mr.Lee 1 year, 3 months ago
Hello. I want to ask you about special deal ($175/per 1 person) and the room type. It say that this special deal is applied for who has working visa in Vietnam or temporary resident card in Vietnam. If 2 people want to purchase the special deal, both of them must have working visa or resident card? What if only 1 person has working visa and the other doesn't have working visa? We can't buy the special deal? Also, I want to know the type of the special deal room.
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Answered by Julie 1 year, 3 months ago
Dear Mr.Lee, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay! Yes, this special expat deal is for guests who have a temporary residence card (TRCs) in Vietnam. If one of you has TRCs, we will apply for this promotion. The other one will go with the original price. And this price applies for all types of rooms starting from $175/person for the Junior Suite cabin. If you would like to have a higher room please let us know. If you need any further information, please do not hesitate to contact us! Best regards, Julie.
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Asked by LEEGEONHO 1 year, 3 months ago
We intend to visit in March 2023. I wonder if it is suitable not to swim in March when using a cruise. Is the pool heated? And in the case of buses provided in downtown Hanoi, is it included or costs extra? I look forward to your answers to the above questions. have a good day.
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Answered by Mina 1 year, 3 months ago
Dear Leegeonho, Thank you for contacting us. The weather in March is quite cold for swimming in the bay instead, you can use the heated pool on the cruise. Bus from Ha Noi - Ha Long is not included in the room price. Our shuttle bus ticket costs $35/1 pax/2 ways. If you want to book the bus, please let us know when you book Ha Long bay trip. If you have any questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Haris 1 year, 3 months ago
Hello is end of December good time to go to Halong Bay? What is the average weather?
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Answered by Mellisa 1 year, 3 months ago
Dear Haris, Thank you for your email. Halong Bay weather in late December has light rain but infrequent so you can still enjoy kayaking but swimming can be too cold. I wonder which type of cruise you are interested in (budget, mid-range or luxury) and how many guests are traveling so I can send you the best offer. If you have any other questions please let me know any time! Look forward to hearing back from you soon. Regards, Melissa
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Asked by Rachel 1 year, 3 months ago
Hi, I would like to check if early Jan is a suitable time to onboard visit Halong bay? Will the view be very cloudy? Are we able to kayak / swim in the cold weather?
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Answered by Ellie 1 year, 3 months ago
Dear Rachel, Thank you for your email! It really depends but we have a warm winter this year and still like summer here even though it's November already. I hope January will not be too cold but if you are not used to this weather I think it's not suitable for swimming. Kayaking is still doable however. If you need further information please let me know! Ellie
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Asked by Nikhil 1 year, 3 months ago
Hi, I'm planning for a 3D/2N trip. Have a few questions: (1) Do you have vegetarian options for meals? ; (2) What time does the cruise begin? (Pickup from the port) ; (3) For this - Would you be able to provide pickup from Ninh Binh. How much would that cost?
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Answered by Mina 1 year, 3 months ago
Dear Nikhil, Please be advised that all the cruises can cater to your vegetarian food requirements. Stellar of the Seas Cruise trip starts at 11:30 AM at the wharf of block 24, Tuan Chau Marina. We can arrange a private car (4 seats) to pick you up from Ninh Binh to Ha Long. The car costs 100 USD/1 way. I am looking forward to hearing from you soon and if you have any further questions, please do not hesitate to contact us. Best regards, Ms. Mina
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Asked by Greg Wyllie 1 year, 3 months ago
Please provide total cost in AUD Halong Bay Stellar Of Seas , Executive Suite for 29th November 2022, thanks
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Answered by Ellie 1 year, 3 months ago
Dear Greg, Thank you for your email! I am sorry that the executive cabin on Stellar of the Seas is fully booked on 29th November. Can you change to 27 November instead to book this cabin? The cost is 680 USD for 2 day 1 night + 35 USD/person for bus round trip. We do not have reliable exchange rate between USD and AUD so you can perhaps check with your bank website for this. Best regards, Ellie
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Asked by wen 1 year, 3 months ago
Hello I would like to know availability for a 3D2N cruise on Stellar, checking in on 20th Nov and check out on 22th Nov. Please if possible, could you quote in USD and in VND. Please could you advise the disembarking time and the travelling option to Cat Bi Airport, i have a flight to HCMC at HPH at around 1.45pm, will it be in time? Lastly, please could you confirm there is a functioning Satellite TV in the cabin. What sort of sport channels are available? Many thanks, and hear from you soon.
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Answered by Ellie 1 year, 3 months ago
Dear Wen, Thank you for your email and I would like to follow up on your request below: Stellar of the Seas: we have Senior Suite available. The cost is 23,760,000 VND excluding transfer Scarlet Pearl: we have Silver Pearl available. The cost is 16,560,000 VND You will be alright for the flight departing at 1:45pm. Direct transfer will take you there at 12:30pm. The cost is 45 USD for this service. Best regards, Ellie
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Asked by Anu 1 year, 3 months ago
Hello. Does this tour include Pearl Farm visit?
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Answered by Mina 1 year, 3 months ago
Dear Anu, Thank you for contacting us! We are so happy to hear about your trip plan! The Stellar of the Seas Cruise itinerary does not include a Pearl Farm visit. You will visit Dark-Bright Cave and untouched areas of Lan Ha Bay with kayaking or swimming activities. If you have any further questions, please do not hesitate to contact us! Best regards, Ms.Mina
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Asked by Ritika 1 year, 3 months ago
I am interested in booking a 3 days 2 nights trip on the cruise. Is it possible to arrange a private car to pick us up from our hotel in Hanoi instead of a shuttle bus. We'll pay any extra cost. Also, at the end of the trip, I am planning to go to Ninh Binh instead. Is it possible to arrange a car from drop-off to Ninh Binh. We'll pay for any extra cost. If so, can you let me know the cost of both pick up and drop off? Thank you.
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Answered by Ellie 1 year, 3 months ago
Dear Ritika, Thank you for contacting us with your email. We can arrange a private car for Hanoi - Halong - Ninh Binh; the cost is 190 USD for this route. If you need further information, please let us know! Ellie
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Asked by Erika Lopes 1 year, 3 months ago
Am I able to book to book 2 cruises back to back to have a total of 4 or 5 days onboard? If I book the exact same room, can we stay on the boat the day one cruise ends and the next start? Thank you kindly :)
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Answered by Cindy 1 year, 3 months ago
Dear Erika, Thank you for contacting us! We are so happy to hear about your trip plan! Regarding your interest in Stellar of the Seas Cruise, I can arrange a 4D3N or 5D4N trip for you and you can surely stay in the room and the boat without any moving. Can you please let me know your travel date as well as how many people are traveling to bring our best offer? Look forward to hearing from you! Cindy
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Asked by David 1 year, 3 months ago
What is the main difference between Stellar and Elite vessels for 2d/1night in Lan Ha bay
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Answered by Ellie 1 year, 3 months ago
Dear Mr. David, Thank you for your email! Both cruises belong to the same company and offer the same itinerary. The major differences are the number of cabin (Stellar has fewer cabin than Elite) and the cost (Stellar is less expensive than Elite). If you need further information please let me know! Ellie
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Asked by Wendy 1 year, 3 months ago
Do you have a room that accommodates 3 adults? For a 2 day/1 night cruise what activities are included at no extra price? Is the transfer from hanoi included in the price? When was the ship built? Thank you
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Answered by Mellisa 1 year, 3 months ago
Dear Wendy, Thank you for your inquiry! Most of our cruises can accommodate 3 guests in 1 cabin by placing an extra bed. Can you share with me your trip date so I can advise you the price, please? I look forward to hearing from you! Melissa
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Asked by Kimchi 1 year, 3 months ago
Do you provide transfer from La Sinfonia del Rey Hotel and Spa?
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Answered by Chloe 1 year, 3 months ago
Dear Ms. Kim Chi, Thank you for your email and question! The cost for transfer is not included in the price for Stellar of the Seas cruise and costs 35 USD/person/round trip from Hanoi. We can pick up from La Sinfonia del Rey for sure. I hope this is helpful for you! Have a nice day! Chloe
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Asked by Jenny Park 1 year, 3 months ago
Hi, I am interested to in 3D2N for 2 pax, travelling 6 to 8 Dec. Can quote your best offer pls, thanks!
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Answered by Mellisa 1 year, 3 months ago
Dear Ms. Jenny, Thank you for your inquiry! Our best offer for Stellar of the Seas is 820 USD for Junior Suite cabin and transfer costs 35 USD/person/round trip. If you need any further information please do not hesitate to contact us! Melissa
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Asked by Daniel 1 year, 3 months ago
Hi! I am intending to travel on 15 Dec 22. Can I check if the package includes other food onboard the cruise other than the main meal? Can I also confirm that for the attractions and activities such as squid fishing etc will be covered?
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Answered by Ellie 1 year, 3 months ago
Dear Daniel, Thank you for your email. The cruise meals included are: Lunch and dinner on the first day, Breakfast and brunch on the second day All activities are included as well and you just need to pay for your transfer and drinks. Best regards, Ellie
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Asked by Song Yukyung 1 year, 3 months ago
What does "Including transfer" mean? Including transportation between Hanoi and Cruise check in point round trip?
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Answered by Halongbaytours Team 1 year, 3 months ago
Dear Ms. Song, Thank you for your email! That is correct, the transfer refer to bus service from Hanoi to Halong Bay and back. If you need further information, feel free to contact us again. Best regards, Halongbaytours Team
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Asked by Len 1 year, 3 months ago
Is December 26-31 a good day to travel in halong bay, is it rainy?
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Answered by Ellie 1 year, 3 months ago
Dear Len, Thank you for your email! December is a bit cold but still a good time to visit Halong Bay due to the festive season. If you are used to cold weather you will find it just chilly (average temp between 15 and 22 degree celsius). Best regards, Ellie
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Asked by Max 1 year, 3 months ago
Hi, I need to book Stellar of the seas for 8 people with 2days/1night option. Few doubts I had : (1) We have a flight from HCMC to Hanoi early morning on 2nd Dec which will land at 7.25 am. Can you arrange pickup from there? And our drop will be at Airbnb in the Old Quarter. (2) Some of us are vegetarian so veg food will be available? (3) Will there be an open bar available? Thank you!
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Answered by Cindy 1 year, 3 months ago
Dear Max, Thank you for your email! We are so happy to hear of your trip to Halong in December! I would like to answer your questions as follows: (1) We can arrange a private van to pick you up at the airport to Halong and drop off in Hanoi Old Quarter on the next day with cost US$260 for 8 persons; (2) Yes, vegetarian food is available on board; (3) Yes, the cruise does have a bar on board. Should you have any further questions, please do not hesitate to contact me. Best regards, Cindy
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Asked by Anita Mishra 1 year, 3 months ago
Hi , We are coming in mid Oct and would like to experience the Halong Bay in your cruise. We wanted to understand whether Oct is a good time to visit and how the weather will be during that time. Do you experience rains or foggy weather in Oct. Please let us know ifs this a verified website and trustworthy to make reservations online.
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Answered by Melissa 1 year, 3 months ago
Dear Anita, Thank you for your email. I am glad to assist you. October and November are the best months to visit Halong Bay. The sky is clear and cool weather. May I know your trip date so I can check availability for you? And how many persons will travel, please? I look forward to hearing from you! Melissa
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Asked by Vitus Holmes 1 year, 3 months ago
Hello, we are 4 men coming from Denmark, expecting to come sometime in the last week of November, we would like 2 senior rooms, with 2 pp pr room. We were wondering the price including pickup at our Airbnb in Hanoi Best regards Vitus
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Answered by Cindy 1 year, 3 months ago
Dear Mr. Vitus, Thank you for your question and I am happy to assist you with Halong Bay trip. Please find our answers below: - We still have available cabin on Stellar of the Seas for last week of November but I suggest you book early as this cruise is very popular so it can become fully booked fast - The price does not include transfer which is $35/person/round trip I hope this helps. If you need more information, feel free to ask us. Cindy (Ms.)
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Asked by Natasha Chan 1 year, 3 months ago
hi, i want to book the executive suite on the 13th of Decemeber for the 3 Day/ 2 night tour, however we have 3 adults. is it possible to stay all in the same room with an extra bed ? if so, how much would it cost . also want to have private car. thankyou
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Answered by Ellie 1 year, 3 months ago
Dear Ms. Natasha, Thank you for your email and we can surely arrange 1 extra bed inside the cabin. However Executive cabin is available on 12 Dec only (13 Dec it is fully booked). Can you please let me know if you can change your trip date? I look forward to hearing from you! Ellie
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Asked by lee jaeheun 1 year, 3 months ago
I found $550 deal for 2 adults and 2 days tour. But, we are 3 adults, so I want to know whether we could use extra bed. If it is possible, how much should I pay for it let me know how to pay the additional cost. (including round shuttle from/to Hanoi)
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Answered by Ellie 1 year, 3 months ago
Dear Lee Jaehun, Thank you for your email and we can arrange extra bed for third person who stays. The additional cost is $275 for the accommodation, food, activities, service and $35 bus. Total added cost is $310. Best regards, Ellie
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Asked by Avs 1 year, 3 months ago
Hello, Can I bring my luggage to the cruise?
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Answered by Ellie 1 year, 3 months ago
Dear Ava, Thank you for your email! There is no restrictions on luggage brought with you however with the moving on and off the boat it may cause some inconvenience for you. If possible it is best to leave the bigger suitcase at your hotel in Hanoi. Best regards, Ellie
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Asked by Swati Singh 1 year, 3 months ago
Hi team, we are traveling from Da Nang to either Hanoi, will we be picked up from the airport? If yes, around what time?
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Answered by Ellie 1 year, 3 months ago
Dear Swati, Thank you for your email and please kindly note we do not have direct bus from airport to Halong Bay. We can however arrange private pick up for $120/car. For you to be ontime for the cruise please arrive before 8:00am in Hanoi or 10:00am in Hai Phong. The route Hai Phong- Halong is only 40 minutes and costs $45/car. Best regards, Ellie
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Asked by Tee Dee 1 year, 3 months ago
I’m interested in booking the Executive Suite for my honeymoon - does the upgraded room come with any perks? Complimentary Massages? Included Drinks? Extras? Thank you
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Answered by Melissa 1 year, 3 months ago
Dear Tee Dee, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I have received your question and I am sorry that there is no extra benefit for the executive suite. However we can request the cruise to set up your private dinner inside the cabin if you prefer. Do you have a trip date yet as this cruise is most often fully booked? I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Seema Ahmed 1 year, 3 months ago
Hi, I am a travel agent from india, and would like to book my clients for the balcony room for 4 Oct. Please advise me best possible rates and whether the same is commissionable to us. they are 1 couple with 2 chd - 7 yrs and 13 yrs... how can they be accommodated? they are pure vegetarians. Can you arrange veg food? Does the cruise cost include transfers from Hanoi city/Airport?
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Answered by Mia 1 year, 3 months ago
Dear Seema, Thank you for your inquiry and we are so happy to hear from you. It is best to arrange connecting cabin for your clients. The cost is $460/junior suite, non-commissionable. Total cost is $920 however we can offer a $25 on this for you as this is our first contact. Kindly note transfer cost is not yet included. I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Mia (Ms.)
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Asked by Jacqueline 1 year, 3 months ago
Hi, I am trying to book the Stellar of the Sea Cruise, and I would like to know if I were to book a private MPV for 4 pax, will it be a 2-way trip at $180? will the pick up be at my hotel?
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Answered by Melissa 1 year, 3 months ago
Dear Ms. Jacqueline, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I confirm that the price $180 is for round trip, with pick up and drop off from Hanoi. The vehicle is exclusive for your use. Best regards, Melissa
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Answered by Melissa 1 year, 3 months ago
Dear Ms. Jacqueline, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I confirm that the price $180 is for round trip, with pick up and drop off from Hanoi. The vehicle is exclusive for your use. Best regards, Melissa
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Asked by Tung Nguyen 1 year, 3 months ago
Hi Stellar Cruise, I booked a trip with you in October. Is it possible to fly my drone from the ship to take videos and photography?
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Answered by Cindy 1 year, 3 months ago
Dear Mr. Tung, Thank you for your question! And Yes, you can fly your drone from the ship for sure. Should you have any questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by TH 1 year, 3 months ago
Hi, are you able to arrange transportation to Ninh Binh after disembarking at end of cruise?
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Answered by Ellie 1 year, 3 months ago
Dear Mr. Chen, Thank you for your email and question. We can arrange private drop off in Ninh Binh and the cost is $102-125 per car depending on how many persons will travel. If you need further information please let me know! Best regards, Ellie
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Asked by AJ 1 year, 3 months ago
Hello, very interested in the cruise. How much do we spend kayaking?
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Answered by Cindy 1 year, 3 months ago
Dear AJ, Thank you for your email! We are so happy to hear of your Halong Bay Trip! Please be advised kayaking is included in the tour price on Stellar of the Seas cruise. It takes place in about 45 minutes. Can you please let me know which cruise you want to book and your travel date? I also need your number of persons traveling? Looking forward to hearing from you! Cindy (Ms.)
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Asked by Jay 1 year, 3 months ago
Hi, my flight is landing in Hanoi at 8.30am, given that there is no delay, possible to arrange another private transfer just in case there are delays?
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Answered by Melissa 1 year, 3 months ago
Dear Mr. Jay, Thank you for your email and I am happy to hear from you! I do not recommend you to travel the same day as in case of flight delay you will risk losing a big amount of money due to no-show. With luggage collection and immigration it may take 1 hour before you can get out of the airport. If you can travel the next day it would be better. If you need further information please let me know! Melissa (Ms.)
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Asked by Diya 1 year, 3 months ago
We are flying to Hanoi on 7th june from India. Can we directly reach the cruise part from airport? Our flight will land at 7:45am. pls let us know the timing & if this is feasible
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Answered by Melissa 1 year, 3 months ago
Dear Diya, Thank you for contacting us with your inquiry. If there is no flight delay you can surely make it on time for the cruise. If you book a private car you will reach the pier after 3 hour travel time. Most cruise leave around noon so as long as you are out of the airport by 8:30am you should be fine. If you have any questions please feel free to contact us! Melissa
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Asked by Rahul Modi 1 year, 3 months ago
Hello, I am interested in travelling next month for 1N, from 23rd-24th June 2022. Please share best rates, including transfers from Hanoi for 2 adults.
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Answered by Melissa 1 year, 3 months ago
Dear Mr. Rahul, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. The junior suite cabin costs $460 and shuttle bus costs $20/person. Total cost is $500 for 2 persons including transfer from Hanoi. This is one of the most luxurious cruises in Halong Bay and I am sure you will have a good time. If you need further information please let me know! Best regards, Melissa
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Asked by Lee Palfreyman 1 year, 3 months ago
Hi does the 2 night 3 day cruise have a different itinerary to the 1 night cruise or do you just go to the same places twice?
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Answered by Cindy 1 year, 3 months ago
Dear Lee Palfreyman, Thank you for your email! I have sent the itinerary of the 3 day 2 night trip of Stellar of the Seas to your email for your reference. Can you please let me know your travel dates as well as how many persons will be traveling for me to check the availability and bring you our quote? Look forward to hearing from you Best regards, Cindy (Ms.)
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Asked by Maria 1 year, 3 months ago
Hello!! I would like to book 3 days/2 nights from Monday, June 20 to Wednesday, June 23. Would it be possible? I would also like to know what happens if the boat does not leave due to bad weather. Is the money returned? And, is the weather usually good in June? Thank you very much for your help!!! Best regards, Maria (Spain)
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Answered by Melissa 1 year, 3 months ago
Dear Ms. Maria, Thank you for your email and we are happy to hear from you! June is a good month to travel as it's not rainy yet. May I know how many persons will travel please? I understand that weather is a cause for concern for visitors to Halong Bay. Please see our policy on cancellation due to bad weather below: 1/ If the tour is canceled in advance with prior notice, full refund will be made. 2/ If the tour is canceled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in a specific case). I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know! Best regards, Melissa (Ms.)
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Asked by Mohan reddy 1 year, 3 months ago
Hey , I want to join your cruise along with me for 2night 3 days , we are from India and plz advise me Where to reach , Hanoi or Ho Chi Minh city ? And what is the price for 2 night / 3 days junior suite for 2 members ?
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Answered by Melissa 1 year, 3 months ago
Dear Mr. Mohan, Thank you for contacting us with your request. You can fly to Hanoi and take a shuttle bus (2.5 hours) to join the cruise trip. Can you please let me know your trip date so I can check availability for you? I look forward to hearing from you! Melissa (Ms.)
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Asked by Chun Shong Frick 1 year, 3 months ago
Hello, my husband an I are planning our honeymoon and we are interestet for the 3D/2N on the Stellar of the Seas - is it available an friday 22nd of july to sundauy 24th of july 2022? Thank you very much, best regards Chun Shong Frick
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Answered by Hallie 1 year, 3 months ago
Dear Chun Shong Frick, Thank you for contacting us! I'm so happy to hear about your plan to Halong Bay. As I have checked, the Stellar of the Sea is temporarily available for 1 Senior Suite cabin for 3 days 2 nights on Friday of July 22th. The Senior Suite cabin costs: $990/cabin and $20/person for shuttle bus round trip Total cost: $1030 The cruise organizer can also decorate your cabin for your honeymoon trip. Thus, if you are happy to take this cabin, please kindly let us know so I can send you the deposit payment link to secure your reservation. I'm looking forward to hearing from you soon Best regards, Hallie
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Asked by Hong 1 year, 3 months ago
Hello there, My boyfriend and I will be planning on booking with Stellar of the Seas on Nov 17th. How does the transfer work? We will be in Ha Long Bay at the Wyndham Legend Hotel on Nov 16. Are you able to help with this transfer? Also, when coming back, we are staying at an Airbnb in Hanoi, could you help transfer to Hanoi? How much will it cost?
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Answered by Sally 1 year, 3 months ago
Dear Mr. Hong, Thank you for your email! We are so happy to hear of your Halong Bay trip! Please be advised that the shuttle bus only picks up and drops off in Hanoi Old Quarter so from Wyndham Legend Hotel, you please take a taxi to the cruise terminal. It is about 20 minutes by taxi. For the way back Halong - Hanoi, the bus can drop you off at your AirBnB if it is in the old quarter. The transfer costs US$10/person by bus for one way. Should you have other questions, please do not hesitate to contact us. Best regards, Sally (Ms.)
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Asked by Riya Jain 1 year, 3 months ago
I want to book this cruise for my parents, however, they have strict dietary restrictions due to their religion, they only eat Jain food (vegetarians who don't eat meat, eggs, or any underground vegetables) and therefore will require their food to be cooked separately. Would the cruise be able to meet their need?
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Answered by Melissa 1 year, 3 months ago
Dear Riya, Thank you for your email and we are happy to hear from you! The cruise can prepare Jain food for your parents. May I know your trip date so I can check availability and send you quotation? I look forward to hearing from you soon! Melissa (Ms.)
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Asked by Koh 1 year, 3 months ago
Hello, I'm looking to do a 2D1N from 2-3 June, is the date available? And can it be 3 pax in 1 room? Also, want to check if there is pickup from Old Quarter area? Thank you!
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Answered by Melissa 1 year, 3 months ago
Dear Mr. Koh, Thank you for your email and we are happy to hear from you! Both Indochine and Stellar of the Seas are available on your trip date and so are many of our other cruises. We can arrange 3 persons in 1 cabin for any of the cruise too so if you have a preference please let us know! I look forward to hearing from you soon! Melissa (Ms.)
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Asked by Joyce 1 year, 3 months ago
Hello! We are interested in doing the 3D/2N cruise from 25-27 June. Is it possible to only book the transfer from Hanoi to Tuan Chau Pier? Also, around what time would the cruise be back at the pier on the 27th? We are planning to directly travel to Ninh Binh afterwards. Finally, we would love to hear more about the possibilities of eating vegetarian on board.
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Answered by Sally 1 year, 3 months ago
Dear Ms. Joyce, Thank you for your email! We are so happy to hear of your Halong Bay trip in June! We can arrange only one way bus from Hanoi to Tuan Chau pier for you at a cost of US$20 for 2 persons. The cruise will finish at about 11.30 on the 27th. The boat can cater for vegetarian food so please no worries. On 25 June, we still have availability on Stellar of the Seas Cruise and its price is US$790 for a Junior Suite cabin for 2 persons. Please let me know if you wish to book now. Should you have any further questions, please do not hesitate to contact me. Best regards, Sally (Ms.)
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Asked by Anish 1 year, 3 months ago
Hi, We are planning a 2D/1N cruise, check-in on 7th July and check-out on 8th July. We will be in Ha Long Bay. We are two families and the wives are Pure vegetarians (eggs ok). Can you please advise if you have good vegetarian selection on board?
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Answered by Rosie 1 year, 3 months ago
Dear Anish, Thank you very much for contacting us. We are happy to assist you with Halong Bay trip! We are pleased to advise that Stellar of the Seas is temporarily available on your travel date Jul 7th. Stellar of the Seas offers vegetarian options for guests who are vegetarian or allergic to any kind of food. You can see the vegetarian menu on the cruise that we have sent you via email. May we have number of guests and cabins you need for further assistance? Should you need further information, please do not hesitate to contact us. Best regards, Rosie (Ms.)
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Asked by DR. RATHINDRA KUMAR SARMA 1 year, 3 months ago
hi we are a group of THREE adults like to stay in a single. Is it possible? what will be price for junior suite? thanks.
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Answered by Sally 1 year, 3 months ago
Dear Mr. Sarma, Thank you for contacting us with your request! We can arrange 1 room + 1 extra bed for you, so may I know when is your trip date so I can check availability for you? I look forward to hearing from you! Sally (Ms.)
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Asked by Gab 1 year, 3 months ago
Hello Im planning to go with my wife next 4th May and I would like to know the availability and the price including transportation from Hanoi. Regards!!
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Answered by Melissa 1 year, 3 months ago
Dear Mr. Gab, Thank you for your inquiry and we are happy to hear from you! I am glad to inform you Stellar of the Seas is still available on your trip date (4-5 May 2022). The cost is $460/junior suite and shuttle bus $20/person/round trip. If you wish to book this cruise please let me know! Best regards, Melissa
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Asked by Lee Geun Hwa 1 year, 3 months ago
Hi dear. Is this expat deal eligible person from Singapore on 1st May?
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Answered by Jolie 1 year, 3 months ago
Dear Lee Geun Hwa, Thank you for your question. Our expat deal is for people who living and working in Vietnam thus to be eligible for this exception deal, you need a valid residence card or work permit in Vietnam. Can you please reconfirm with us? Also, may I know your group size and which cruise you are interested in so that I can check the availability and send you our offer accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Ryan 1 year, 3 months ago
Hi is there any availability for 1 person for 3D/2N, departing from April 29th? Thanks!
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Answered by Melissa 1 year, 3 months ago
Dear Mr. Ryan, Thank you for your inquiry! I am sorry that we do not have any 3 day 2 night cruise available for 29th April. Can you consider moving your trip to 28-30th April instead so I can send you some options? I look forward to hearing from you! Best regards, Melissa (Ms.)
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Asked by Thuy Anh 1 year, 3 months ago
Hiya! We are looking to book a room but can I just know what the itinerary is?
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Answered by Linh 1 year, 3 months ago
Dear Chi Thuy Anh, Thank you for contacting us! I have sent Stellar of the Seas detailed itinerary to your mail. If you have any questions about this trip please let us know anytime! Linh (Ms.)
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Asked by Melanie M 1 year, 3 months ago
Hello interested in the 18 April 2 day cruise. does your transfer only go back to Hanoi, or can you take it to Noi Bai Aiport (flight departs 17:30)
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Answered by Jolie 1 year, 3 months ago
Dear Ms. Melanie M, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that the Stellar of the Seas Cruise is not available on Apr 18, may I ask if you can change your trip to Apr 17 instead? Our offer is US$ 460/Junior Suite cabin with US$ 20/person for shuttle bus round trip from/to Hanoi. Otherwise, if you stick to Apr 18, may I suggest to you Heritage Cruise Binh Chuan Cat Ba: https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan/2-day-1-night.html? It costs US$ 300/Delta Suite cabin with US$ 20/person/shuttle bus one way. If you take the shuttle bus round trip, you will return to Hanoi center at around 2:30 PM and it would take around 1 hour to get to the airport. May I double-check if your flight is domestic or international? In case you need to be at the airport earlier, we can arrange for you a private sedan car from the cruise pier straight to the airport. It costs US$ 80/car/way and you can be at the airport at around 2:30 PM. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Anna 1 year, 3 months ago
Hi, do you serve vegan food? I have a severe allergy to gluten that I will get sick right after. Can you prepare my food separately? Thanks a lot!
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Answered by Jolie 1 year, 3 months ago
Dear Anna, Thank you for your question. Stellar of the Seas cruise does serve vegan food. For any allergies, we will send the note to the chef in advance of your trip and they will make sure to prepare safe and good food for you, no worries. Should you need further assistance, don't hesitate to contact us again. Regards, Jolie (Ms.)
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Asked by Maria 1 year, 3 months ago
Hello, may I ask if there is much difference between cabins on the first and second floor? Thanks!
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Answered by Mary 1 year, 3 months ago
Dear Maria, Thank you for your interest in Stellar of the Seas Cruise. As you may realize that the Senior Cabin on the 2nd deck is a bit bigger than the Junior one on the 1st deck. Besides, it would be easier and nicer to watch the bay from a higher position. However, the furniture and amenities in both cabins are the same. Should you need further assistance, feel free to contact us. Regards, Mary (Ms.)
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Asked by Kwak Yongho 1 year, 3 months ago
I want to check Special Expat Deal 2021. Special Expat Deal 2021 has any differences with other program??
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Answered by Jolie 1 year, 3 months ago
Dear Kwak Yongho, Thank you so much for contacting us! Our ex-pat deal offers a similar itinerary, inclusions, and exclusions as the normal deal, the only difference is that this offer is non-cancellation, non-refundable and full payment is required at the booking date. Can you please kindly share with us your travel date and your group size in order for me to check the cruise availability accordingly? I hope to hear from you soon and should you have any other inquiries, please feel free to contact me! Best regards, Jolie (Ms.)
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Asked by KIM 1 year, 3 months ago
Hello, I would like to know the price is including Hanoi pick up/drop or should pay round trip fare. Thank you,
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Answered by Hana 1 year, 3 months ago
Dear Mr. Kim, Thank you so much for your question! Stellar of the Seas Cruise now offers the expat deal with free shuttle bus Hanoi - Halong - Hanoi so you do not have to pay for that service. Can you please share with me more details about your trip for me to better assist? Should you have any further questions, please do not hesitate to contact me. Best regards, Jolie (Ms.)
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Asked by David Reid 1 year, 3 months ago
Hello, i am looking at doing a cruise for 2 nights and 3 days. Day 1 is Hanoi - Ha Long Bay Day 2 is Ha Long Bay to Hanoi Where is the 3rd day??
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Answered by Jolie 1 year, 3 months ago
Dear Mr. David Reid, Thank you so much for your inquiry. I have just sent the detailed itinerary to your email, please help me to check it for more information. Can you please kindly share with me your travel date to check the availability accordingly? Looking forward to hearing from you soon! Best regards, Jolie (Ms.)
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Asked by Kathrina Molera 1 year, 3 months ago
Hi, I would like to get a quote for Stellar of the Seas on April 7-9 (3D2N) Itinerary for 2 persons. How much is Junior and Senior suite for comparison? Appreciate your prompt response and hope you can email me details. Thank you!
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Answered by Amber 1 year, 3 months ago
Dear Ms. Kathrina, Thank you for your email and I'm glad to hear that your friend recommend us to you. Please give our best regard to them. As I checked the Stellar of the Sea cruise have available only Senior Suite cabin on 7th April for 3 days tour. It cost: US $800 for 2 persons Shuttle bus round trip: US $40 per person => Total cost: US $880 The cost for Junior Suite cabin is US $760 for 2 people included shuttle bus round trip but it is currently not available on your trip date. If you have a different budget than above, you also can consider the Genesis cruise which is 5 star cruise with a similar itinerary to Stellar of the Sea cruise: https://www.halongbaytours.com/cruise/genesis-luxury-regal-cruise.html The price for Genesis cruise for 3 days tour as below: >>>Junior Suite cabin: US $700 for 2 people with free shuttle bus round trip. >>>Senior Suite cabin: US $750 for 2 people with free shuttle bus round trip. I would like to send you the itineraries for both of these cruise in the attachment by email. Please do not hesitate to ask me at anytime if you need further assistance.
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Asked by rituparna nandi 1 year, 3 months ago
Hi! we are a group of 5 adults. looking forward to book 2 rooms. on 11th April, 2020 for 2 days 1 night program. what will be the charge for the extra bed in Junior suite
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Answered by Bailey 1 year, 3 months ago
Dear Rituparna Nandi, Thank you for your email. My name is Bailey from Halong Bay Tour department and I'm glad to assist you with your trip. Regarding your request, I would like to send you the quotation as below: Stellar of The Seas Cruise: https://www.halongbaytours.com/cruise/stellar-of-the-seas-cruise.html 01 Junior Suite Balcony for 2 adults: US$460 01 Junior Suite balcony + extra bed for 3 adults: US$690. Shuttle bus round trip US$40/person. Please consider and let me know if you have any questions. I am looking forward to hearing from you Best regards, Bailey
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Asked by Davs 1 year, 3 months ago
Hi there, Just wanted to clarify something, the price show is inclusive of meals and the price is for per pax or 2 pax? Also do you have any package for honeymooners?
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Answered by Mary 1 year, 3 months ago
Dear Davs, Thank you for contacting us. The price shown on our website included all meals onboard and is calculated based on the information you provide (You can select 1 room for 1 pax or 2 pax). If you travel on your honeymoon, we can inform the cruise operation to arrange the celebration upon your request (surcharge added). Should you need further assistance, please feel free to contact us again. Thank you! Best regards, Mary (Ms.)
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Asked by Gabriela Morales 1 year, 3 months ago
Hi We're a couple and would like to book for 3 days/2 nights but we also want to take the Hai Au tour. Is is possible to get dropped off at the aviation site once the tour ends? Also, Can we choose a shuttle bus time to return to Hanoi?
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Answered by Ms Bailey 1 year, 3 months ago
Dear Gabriela Morales, Thank you for your email! My name is Bailey from Halong Bay Tour department and I'm glad to assist you with your trip. Regarding your question, if you book Hai Au tour they can pick you up by electric car from Stellar of The Seas Cruise to Hai Au check in counter. Furthermore, the shuttle bus back to Hanoi after the trip at 11:30AM and only have one time, if you do Scenic tour by seaplane, after that you will arrange transfer back by yourself or I can arrange private car for you. Please discuss with your partner and let me know your final decision for your trip so I can arrange everything for you. I am looking forward to hearing from you soon. Best regards, Bailey (Ms.)
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Asked by Rohit Bihani 1 year, 3 months ago
I wish to take a 2 day, 1 night cruise in Halong Bay starting April 12th 2022. Q1) I will be flying from Da Nang and wish to come into Hai Phong. Is it safe to connect with the cruiseline if I land in Hai Phong by 9.30am? Q2) We are 2 adults and 1 child of 13 years age. Can we take a junior suite? Q3) Is Stellar of the Seas the best line compared to other cruise lines?
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Answered by Mary 1 year, 3 months ago
Dear Mr. Rohit Bihani, Thank you so much for your interest in our cruise. Please kindly find my answers to your questions as follows: 1. From Hai Phong airport to Halong take more than 1-hour drive so if your flight is on time, you will surely have enough time for the tour. We offer a private transfer at 50USD from Hai Phong to Halong, please kindly let us know if you need this service. 2. The Junior Suite cabin can accommodate your family of 3 people and your child of 13 years old will be charged as the price. 3. Yes, Stealer of the Seas is one of our best-sellers at the moment thanks to its luxury design and excellent services. I hope the above clarifies your inquries and please do not hesitate to contact me if you need further information. Best regards, Mary (Ms.)
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Asked by Vaibhav 1 year, 3 months ago
Hi Team, I would like to book for 2D1N package for 22nd March 2021 , its reads Free Visa Letter , Free 60Min Massage but in the Price inclusion tab do not have Visa letter and Massage Cost in it. Please suggest
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Answered by Ms Lisa 1 year, 3 months ago
Dear Mr. Vaibhav, Thank you for your inquiry. The policy option is year-round while our promotion is seasonal and on a limited basis. Please rest assured that our program for visa and spa (service is in Hanoi only) still applies for the month of March. If you have any other questions please let me know! Lisa (Ms.)
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Asked by Leona Oldfield 1 year, 3 months ago
Hello I am looking at booking 2 rooms for 16/08/2022 for a 1night/2day cruise. Could you please tell me how much this would cost in Australian Dollars? Also is this available? Regards Leona Perth- Western Australia
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Answered by Hana 1 year, 3 months ago
Dear Ms. Leona Oldfield, Thank you for contacting us! Stellar of the Seas Cruise is available on your travel date. Our offer is US$ 460/Junior Suite cabin for 2 persons so it is US$ 920 (~AU$ 1250) for 2 cabins, 4 persons. In case you need the shuttle bus round trip from Hanoi, it is US$ 20/person (~AU$ 27/person). Please kindly let us know if you wish to go ahead with the booking. Looking forward to hearing from you soon! Best regards, Hana (Ms.)
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Asked by Karly Krause 1 year, 3 months ago
Hi, I am looking to book a 3 day 2 night cruise in July 2021. Is transfer from hotel to the boat included in the price? Thanks!
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Answered by Mary 1 year, 3 months ago
Dear Ms. Karly Krause, Thank you for your questions! Please note that the transfer is not included in the price. It is US$ 40/person/round trip from hotels in Hanoi Old Quarter. Should you have any further questions, please feel free to ask us! Best regards, Mary (Ms.)
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Asked by Lyn 1 year, 3 months ago
I am looking at travelling for a 1 night/2 day cruise in mid April this year. Is the weather usually favourable at this time?
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Answered by Hana 1 year, 3 months ago
Dear Ms. Lyn, Thank you so much for your questions. Yes, April is comfortable and nice for every activity so it's really a good idea to travel to Halong Bay this time. As the Stellar of the Seas cruise is our best-seller and it's fully booked quickly, it would be great if you can share with me your travel date so I can check the cruise availability for you accordingly? I am looking forward to hearing from you soon and please feel free to contact me if you have any inquiries. Best regards, Hana(Ms.)
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Asked by malpani 1 year, 3 months ago
we are vegetarians no seafood 3 adults 2 nights 3days pick up from hainoi marriott drop off sheraton hanoi do you provide wit all of the above?
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Answered by Jolie 1 year, 3 months ago
Dear Malpani, Thank you for your email. Please note that all of the cruises can prepare vegetarian meals thus please kindly no worries about that. For the bus transfer, I am sorry that at this time Stellar of the Seas bus picks all the guests up at one meeting point which is 10 Phan Chu Trinh, Hoan Kiem only. Thus, please kindly take a taxi from your hotel to the meeting point to get picked up. Otherwise, you can also consider a private car which can pick you up from Marriott hotel and drop you off at Sheraton Hanoi Hotel. The cost is US$ 180/MPV car/round trip for 3 adults. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by haesong park 1 year, 3 months ago
I was booking 3 days / 2 night program, and I paid just deposit, So I wonder where and how to pay the rest of the money. Please tell me. Thanks!
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Answered by Cindy 1 year, 3 months ago
Dear Haesong Park, Thank you for your inquiry and booking with us! I have checked and seen your booking already. Closer to your travel date we would contact you to collect the remaining balance so please no worries. You can pay the balance by card or in cash. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Adam 1 year, 3 months ago
Hello, I want to book Stellar of the Seas Cruise for 3 day course. But we are 3 adults. What is the size of extra rollaway bed? Is it suitable for adult?
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Answered by Amber 1 year, 3 months ago
Dear Mr. Adam, Thank you for your email. Please be noticed that the extra bed size of Stellar of the Seas cruise is 1.8m x 1m and it's suitable for an adult so three of you can stay together. Could you provide me your travel date so I can check availability for you? I am looking to hear from you and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Jeong 1 year, 3 months ago
Hi. I'm confused. It says "Transfer from Hanoi to Dinh Vu Port and back (transfer time approximately 2.5 hours)" is in exclusion. But still, a full Itinerary says there is a limousine bus pickup from Hanoi. So... do you mean we have to pay for the limousine bus? If so, how much would it be? Thanks
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Answered by Ms Bailey 1 year, 3 months ago
Dear Jeong, Thank you for your inquiry. My name is Bailey from Halong Bay Tour department and I'm glad to assist you with your trip. Please be advised that when you book the Stellar of the Seas cruise the cost is exclusions transfer round trip from Hanoi to Tuan Chau Marina (not Dinh Vu port as you mentioned). May I know which date are you looking for the tour and the number of passengers as well? So I can check availability and quote the best rate for you. I am looking forward to hearing from you soon and please let me know if you have any questions. Best regards, Bailey (Ms.)
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Asked by Jennifer 1 year, 3 months ago
Hello, We only want a 1-way transfer from Hanoi to the port to dock the boat, is this possible? I only see a round-trip option. Please let me know.
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Answered by Hana 1 year, 3 months ago
Dear Ms. Jennifer, Thank you for your your question. The cost for shuttle bus round trip of Stellar of the sea cruise is 35USD per person but if you just need one way transfer only, it costs 20USD per person. Could you provide me your travel date and number of guests so I can check availability for you? I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Hana (Ms.)
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Asked by Mr. hwang 1 year, 3 months ago
Hi. sir. where do we get the ha long vay trip bus? is it come to our hotel directly? i wasn't determine our hotel, yet
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Answered by Jolie 1 year, 3 months ago
Dear Mr. Hwang, Thank you so much for contacting us! Please kindly inform us if you wish to book the transfer as well. The shuttle bus will pick you up from your hotel in Hanoi Old Quarter and you can let us know the address once you book it. I hope this helps and if you have any other questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Phoebe 1 year, 3 months ago
Hi there, i am considering for the 2D1N trip. and i will leave from Hanoi Noi-bai airport on the 2nd day (my flight is at 18:10). Will it be okay for me to take shuttle back to old town and go to airport? or should i go directly to airport when returning to shore?
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Answered by Jolie 1 year, 3 months ago
Dear Phoebe, Thank you for your inquiries and I am very glad to assist you with your trip. Please kindly consider 2 options for the transfer as follows: (1) Shuttle bus round trip at US$ 35/person/round trip => Total cost is US$ 70, You will return to Hanoi Old Quarter at around 2:30 - 3:00 PM and you can take a taxi to the airport yourselves. It will take an extra hour transfer; (2) Shuttle bus one way Hanoi - Halong at US$ 35 for 2 persons + Private car Halong - Noi Bai at US$ 100 => Total cost is US$ 135, You can reach the airport at around 2:30 - 3:00 PM. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Adina 1 year, 3 months ago
Hi we would be flying from Hoi An to Haiphong airport. How can we reach the cruise and whether you are offering pick up from the airport? Also we are a family of 4 (two adults and two children of 7 and 9), I would like to book a cabin, is there an extra charge for the children? thank you
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Answered by Jolie 1 year, 3 months ago
Dear Adina, Thank you for your question and I am very glad to assist you with your trip. Yes, we do offer a private 7-seater car from Hai Phong Airport to Halong Bay, it costs US$ 55/way and the journey takes around 1 hour thus you should leave the airport by 10:30 AM. I am sorry that one cabin cannot accommodate your family of 4, can you please consider taking 2 rooms instead? We will arrange the rooms connecting for you. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by CHRIS Dyason 1 year, 3 months ago
Hi there, can you arrange for transport from HN-HL-HN? What is the charge?
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Answered by Cindy 1 year, 3 months ago
Dear Mr. Chris Dyason, Thank you for your inquiry. For Stellar of the Seas Cruise, the shuttle bus costs US$ 20/person/round trip. The pickup/drop-off area is any hotel in Hanoi Old Quarter. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Emiko Harada 1 year, 3 months ago
Hello I am looking at booking 1 room for 1/May/2022 for 2night/3day cruise. Q1) Could you please tell me how much for executive suites? Q2) Is it possible to book only one way transfer from Hanoi to Halong bay? If so, how much? Q3) Is it possible to arrange private transfer from Halong to Hai Phone airport? If so, how much? Best regards, Emiko
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Answered by Jolie 1 year, 3 months ago
Dear Ms. Emiko Harada, Thank you so much for contacting us! Our offer for the Executive Suite is US$ 1150/cabin for 2 persons. We can also arrange the transfer as per your request. It is US$ 10/person for the shuttle bus one-way Hanoi - Halong Bay and US$ 45/car/way for the private sedan car from Halong Bay to Cat Bi Airport (Hai Phong). Please kindly consider and let me know if you wish to book it. Looking forward to hearing from you soon! Best regards, Jolie (Ms.)
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Asked by Serena Punch 1 year, 3 months ago
Hi, We are looking to make a reservation in October for 2 days & 1 Night. I was wondering if there is a Pick up & Drop back to Hanoi as part of the Cruise ? Thanks Serena
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Answered by Mary 1 year, 3 months ago
Dear Serena Punch, Thank you for your interest in our service. The cruise cost currently includes the pick-up and drop-off from Hanoi center to the cruise. Feel free to get back to us with more details of your trip so we can assist you better. Looking forward to hearing from you. Regards. Mary (Ms.)
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Asked by Erica Gong 1 year, 3 months ago
Hi there, I just wondering that junior suites also offers the shower with a bathtub? I found several photos of Stella's junior suite room with a tub on other booking sites. If they offer that option, then I'll be happy to make a quick reservation.
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Answered by Jolie 1 year, 3 months ago
Dear Ms. Erica Gong, Thank you for your question! Yes, Junior Suite cabin on Stellar of the Seas Cruise does offer a bathtub. May I know your travel date and the number of cabins you need in order for me to assist you to book the cruise accordingly? Thank you and I look forward to hearing from you soon! Best regards, Jolie (Ms.)
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Asked by Debbie Curley 1 year, 3 months ago
We would like to join your 3 day/2 night cruise on 21st August 2023 as part of our honeymoon. We will be flying into Hai Phong airport and will stay one night and was wondering where you would suggest would be the best area to book a one night stay before the cruise the next day. I look forward to hearing from you. Kind regards
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Answered by Amber 1 year, 3 months ago
Dear Debbie, Thank you for your inquiry and I'm glad to assist you with your trip. Please kindly note that the Stellar of the Seas cruise departs from Tuan Chau harbor so if you fly to Hai Phong airport you will take the car to a hotel near Tuan Chau for 1 night then the next day go to cruise pier. Since the bus just picks up and drops off at the hotel in Hanoi Old Quarter, you will manage transport from your hotel to the harbor by yourself. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Nick 1 year, 3 months ago
Hi there, we are a family of 3 (2 adults and 1 child - 7 years old). I am interested in the SENIOR SUITE 2-night cruise in January 2024. What dates do you plan on departing for this cruise next January? We are planning on 1/1/2023 (new years day) at this stage. What bedding arrangement is there in a SENIOR SUITE for 2 adults and 1 child? Thanks!
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Answered by Amber 1 year, 3 months ago
Dear Nick, Thank you for your question and I'm glad to assist you with your trip. In January, you can travel on any dates you prefer; and on New Year Day sounds great. The bedding arrangement in the Senior Suite for 2 adults + 1 child is: 1 Double bed + 1 extra bed ; and your child will be charged 75% as adults' price. I hope to hear from you soon and please let me know if you have any other inquiries! Best regards, Amber (Ms)
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Asked by Abdallah Hussein 1 year, 3 months ago
I am looking to take a 3 day, 2 night cruise in halong bay alone starting may 4th. I will be coming from hoi an. Is it advisable to fly to Hai Phong or to Hanoi airports? There is a flight that lands in Hai Phong at 10AM
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Answered by Hana 1 year, 3 months ago
Dear Mr. Abdallah Hussein, Thank you for contacting us with your inquiry! You can take the flight that lands in Hai Phong at 10:00am, from there it is about 45 minutes drive to Tuan Chau pier where Stellar of the Seas depart from. However, I just want to caution you of potential flight delays and you may miss the trip. It is best that you arrive in Hanoi the day before and take the shuttle the next morning. Best regards,
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Asked by Trang Do 1 year, 3 months ago
Hi there, I would like to know which of your cruise that offer cave dining? We are planning to travel in Aug 2023. Thanks, Trang
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Answered by Cindy 1 year, 3 months ago
Dear Trang Do, Thank you for your question! Please be advised no cruises can offer cave dining recently due to the ban of Halong Bay Management board. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy (Ms.)
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Asked by Ann Yonce 1 year, 3 months ago
Hi, I would like to book a 3 day-2 night cruise for December 21-23, 2023 on the Stellar of the Seas Cruise ship. Our group consists of 6 adults and 2 kids (ages 10 & 14). (1) Would it be better for us to book 3 rooms or 4 rooms? (2) Also, we would like to arrange for free Visas for our group through your company. We are traveling from the US. Thank you for your help with this. I look forward to hearing from you.
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Answered by Cindy 1 year, 3 months ago
Dear Mrs. Ann Yonce, Thank you for your question and I am very glad to assist you with your trip. (1) Please be advised that the child 10 years old would be charged 75% of one adult and the child 14 years old would be charged as adults thus the price is the same if you take 3 rooms or 4 rooms. I suggest you take 4 rooms for the most comfort; (2) For the visa, we can arrange a free visa letter for your group once your booking is confirmed. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Nancy 1 year, 3 months ago
Does the 2D1N include the Hang Sung Sot Cave? Thank you.
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Answered by Jolie 1 year, 3 months ago
Dear Nancy, Thank you for your question. I am sorry that Stellar of the Seas does not visit Sung Sot Cave. I would like to send you the detailed itinerary of the cruise as attached, please kindly check it for more information. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Francois 1 year, 3 months ago
Good morning, Is there a price list for the beverage ? Since it is not included, it would be good to know how much this extra would cost. Thank you
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Answered by Jolie 1 year, 3 months ago
Dear Francois, Thank you for your interest in our service. I've sent the drink list of Stellar of the Seas Cruise to your email. Kindly check and let me know if you have further questions. Best regards, Jolie (Ms.)
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Asked by Mrs kennard 1 year, 3 months ago
hi..... would like to book a cruise for3 day 2 nights around Sunday the 14/04/19 (14th April 2019) we are a family of 4 adults ( mum, dad and 2 tenagers age 15, 16) and 2 children age 7, 9 (total 6 people). I would like to book 2 junior suites next to each other with one double bed cabin other cabin with 2 larger beds. please confirm your actual departure date for this cruise,we would like a pick up from Hanoi hotel for all 6 family members .. and how long does it take to get from end of cruise arrival dock/marina to nearest airport being 'Hai Phong? as I want to get a connecting flight at 1 pm. thank you.
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Answered by Hana 1 year, 3 months ago
Dear Mrs. Kennard, Thank you for your email and question! For your family, I recommend you to take 3 cabins in total as the price will be the same as 2 cabins plus 2 extra mattress. The cruise departs from Tuan Chau Pier and it takes around 45 minutes to get to Hai Phong Airport from there. I wonder if you can take a later flight? If you need to take flight at 1:00pm then it's a good idea to consider other cruises that depart from Hai Phong (and takes 20-30 minutes to get to Hai Phong Airport instead). For example you can consider Orchid Cruise: https://www.halongbaytours.com/cruise/orchid-cruise.html or Peony Cruise: https://www.halongbaytours.com/cruise/peony-cruise.html I hope this is helpful for you and please let me know if you have any questions! Best regards,
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Asked by Christine Howarth 1 year, 3 months ago
Hello, Is it possible to book one-way transport from Hanoi to Stellar of the Seas Cruise? We do not have time to travel back to Hanoi after the cruise. Thank you.
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Answered by Hana 1 year, 3 months ago
Dear Ms. Christine Howarth, Thank you for your question! Yes, we can surely arrange a one-way transfer from Hanoi to the cruise and the cost is $15/person. Best regards, Hana (Ms.)
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Asked by Nick 1 year, 3 months ago
Your boat looks amazing. Do you permit passenger to fly drones from onboard?
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Answered by Hana 1 year, 3 months ago
Dear Mr. Nick, Thank you for your inquiry! At the moment, there is no problem with bringing and flying drones from onboard Stellar of the Seas Cruise. If you have any questions please let me know! Hana (Ms.)
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Asked by Serge Dukhno 1 year, 3 months ago
Hi there, do your rates includes transfer from Hanoi to Tuan Chau marina? Thank you
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Answered by Sunny 1 year, 3 months ago
Dear Mr. Serge Dukhno, Thank you for your question! The cabin rate does not yet include transfer from Hanoi to Tuan Chau Marina. The cost is $35/person/round trip by luxury limousine. If you have any other questions please let me know!
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Asked by Pia Martyn 1 year, 3 months ago
Hi I am looking at booking the new Stellar of the Seas 3 day/ 2 night cruise departing on Dec 1st 2023 for our honeymoon, I see that there is free cancelation until 1st Nov but was wondering when the full payment is required and if a deposit needs to be made, do we pay prior or on arrival to the boat? I really look forward to hearing from you and hope to sail with you soon. Regards Pia
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Answered by Jolie 1 year, 3 months ago
Dear Pia Martyn, thank you for your question and I am very glad to assist you with your trip. If you wish to go ahead with us, we would collect a deposit payment of around 30% total cost to secure your booking. The remaining balance would be collected in cash once you arrive in Hanoi. Our staff will come to your hotel the day before your trip and collect this amount. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Carmen 1 year, 3 months ago
Hello, what's the max occupancy for a room can 2 adults and 3 kids fit in one room? thanks
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Answered by Hana 1 year, 3 months ago
Dear Ms. Carmen, Thank you for your question about Stellar of the Seas Cruise. For your family I suggest you book 2 junior suite and we can arrange them next door for you for convenience. Please note each cabin can only have maximum 3 adults, or 2 adults and 1 child. Best regards,
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Asked by Bianca P 1 year, 3 months ago
Hi, is the Stellar of the Seas a family friendly cruise? We are planning a trip with 2 children of 3 and 6. Would that mean an extra bed in the room?
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Answered by Sunny 1 year, 3 months ago
Dear Bianca P, Thank you for contacting us and I am very glad to assist you with your trip. As far as I know you are interested in our Stellar of the Seas cruise and this cruise is alright for families with children. Because you are a family of 4, thus the kid at 3 will share the same bed with your parents and the other will stay in an extra bed (single bed) due to the cruise policy. I look forward to hearing from you soon! Kind regards, Sunny (Ms)
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Asked by Bhavya Bansal 1 year, 3 months ago
Hello. I am planning to book tour in March first week. But I am worried about the food there. Me and my partner are vegan. (1) So do you have any such options on the cruise all the time? (2) Also, how often does this happen that people book tours with you for Stellar of the Seas, and on the day of the tour, they are shifted to another cruise citing various reasons?
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Answered by Cindy 1 year, 3 months ago
Dear Bhavya Bansal, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. (1) Please be advised the boat can offer food for vegan thus kindly no worries. (2) Kindly note that when we confirm to book Stellar of the Seas for you, we will book the exact one. The percentage we send you to another boat is very small and it is due to a very unexpected problem. We will inform you in advance and get your approval before doing that. And to compensate for the change, the boat will normally find a similar or a higher standard one for you thus kindly no worries.I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Byungho Kim 1 year, 3 months ago
Hi there. How many adult can this cabin accomodate? Website says 2 adult, but one of the comment says ‘this cruise allows to accomodate 3’.
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Answered by Hana 1 year, 3 months ago
Dear Mr. Kim Byungho, Thank you for your question. The cruise cabin normally allows 2 adults for maximum comfort but we can put extra mattress for the 3rd adult. However the space can be a bit cramped. Do you have a trip date already so we can check availability for you? Best regards,
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Asked by Lucy 1 year, 3 months ago
If you are unable to do the bicycle ride to the village, is there another option? How good is the road to the village? Thanks, Lucy.
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Answered by Cindy 1 year, 3 months ago
Dear Lucy, Thank you for contacting us and I am very glad to assist you with your trip. Please be advised that electric cars are available at the village, thus if you cannot ride a bicycle, you can choose to go by electric car at an extra charge. Please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Iseon 1 year, 3 months ago
Hi id like to make a resevation for 7 during lunar new year holiday. I can see that you have a room for family so i wonder how many rooms i should reserve. Ah we are 2 family with adult children.
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Answered by Lisa 1 year, 3 months ago
Dear Iseon, Thank you very much for contacting us with your request! As Stellar of the Seas allow 3 persons to share 1 room you can book 3 cabins with an extra mattress. The cost is $190/adult. For children may I know the age of the children so I can inform you the best rate for your group? Best regards, Lisa
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Asked by Matthew Parcel 1 year, 3 months ago
Hello we are thinking of coming in June, could you send us a price list for food/drink and also are we able to take luggage onboard? we will be travelling with 2 suitcases and a smaller cabin case as well each.
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Answered by Cindy 1 year, 3 months ago
Dear Mr. Matthew Parcel, Thank you for your email! We are so happy to hear from you about your upcoming Halong Bay cruise! Regarding your question, I have sent you the drink list with the price of Stellar of the Seas cruise via mail. Please note food is included in the price already. You can bring luggage with you on board and leave it in your room. Should you need any further information, please do not hesitate to contact us. Best regards, Cindy (Ms.)
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Asked by Kate 1 year, 3 months ago
Hi there my Husband and I want to book a 3 day 2 night cruise on the Stellar of the Seas as part of our honey moon on 9 November 2018. Will the cruise be ready by then? And if it's not and we have already paid, can we either transfer to another cruise or get a refund? Thanks
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Answered by Hana 1 year, 3 months ago
Dear Ms. Kate, Thank you for your question! We are happy to learn that you are interested in Stellar of the Seas as it is a brand new cruise with a lot of things to offer. The cruise will start sailing from early October so you can book for your trip in November for sure. We already receive advanced bookings for October and the cruise will surely ready by then. If you need further assistance please let me know! Best regards, Hana (Ms.)
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Asked by Ernestine 1 year, 3 months ago
Hi There, i was wondering if the cruise looks like the pictures? I can't seem to find any other pictures apart from this website or reviews?
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Answered by Jolie 1 year, 3 months ago
Dear Ernestine, Thank you for your email and question Please note that Stellar of the Seas has not launched yet thus at the moment there are not many images, all of them are just in rendering form. The cruise is officially launched on October 1st 2018 and we will update more images of the cruise at that time. Should you have any further question, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Tyson 1 year, 3 months ago
Hi, I like to make a reservation October 17-18/5 room (10 person/2day 1 night), can I make the reservation now? Does the above website quote rate already include the grand opening 25%?
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Answered by Hana 1 year, 3 months ago
Dear Mr. Tyson, Thank you very much for contacting us with your request and we are happy to arrange the trip on Stellar of the Seas cruise for you. The price as shown on our website is already the grand opening offer for period from October to December 2018. Please note this price does not yet include transfer from Hanoi to Hai Phong which costs $30/person by limousine bus or you can also arrange your private transfer. Besides Stellar of the Seas we also have many luxury cruise deals with free transfer offer from Hanoi, so if you have some other preference please let me know and we are happy to offer the best possible rate for your group! Best regards, Hana (Ms.)
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Asked by chae inhyeong 1 year, 3 months ago
hi i'd like to make a reservation august 2th-3th / 2room( 4person/ 2day 1night). can i make a reservation?
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Answered by Sunny 1 year, 3 months ago
Dear Mr. Chae Inhyeong, Thank you for your email. As far as I know you are interested in our Stellar of the Seas Cruise this August, however I am so sorry as this cruise will start operating this October thus I am wonder if I could find another cruise for you instead? For example you can consider other new cruise such as Perla Dawn or Ginger Cruise: https://www.halongbaytours.com/cruise/ginger-cruise.html Should you need any further assistance, please do not hesitate to let me know. It's my pleasure to help! I look forward to hear from you, Kind regards, Sunny (Ms)
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Asked by Jeff W 1 year, 3 months ago
Hello. Is it possible to be picked up in Hanoi and returned to Haiphong airport? Thank you.
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Answered by Cindy 1 year, 3 months ago
Dear Jeff W, Thank you so much for contacting us! My name is Cindy from Halongbaytours.com and I am very glad to assist you with your trip! Yes, you can take the shuttle bus one way from Hanoi to the cruise pier. Since Stellar of the Seas cruise disembarks at Tuan Chau, Halong you can take a taxi to Hai Phong or we can help you arrange a private 4-seater car to Hai Phong Airport at cost US$ 60/car/way. (The cruise shuttle bus is only available from Hanoi to the cruise pier and back) Should you need any further information, please do not hesitate to contact us! Best regards, Cindy (Ms.)
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Answered by Cindy 1 year, 3 months ago
Dear Jeff W, Thank you so much for contacting us! My name is Cindy from Halongbaytours.com and I am very glad to assist you with your trip! Yes, you can take the shuttle bus one way from Hanoi to the cruise pier. Since Stellar of the Seas cruise disembarks at Tuan Chau, Halong you can take a taxi to Hai Phong or we can help you arrange a private 4-seater car to Hai Phong Airport at cost US$ 60/car/way. (The cruise shuttle bus is only available from Hanoi to the cruise pier and back) Should you need any further information, please do not hesitate to contact us! Best regards, Cindy (Ms.)
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Asked by Paulo Kortazar 1 year, 3 months ago
Hi, does the regular booking include transfers from Hanoi? In case it does not, how much would it cost to be transferred from a hotel in Hanoi to the ship?
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Answered by Lily 1 year, 3 months ago
Dear Paulo, Thank you for your question. Please be advised that for Stellar of the Seas Cruise, the transfer shuttle bus round trip Hanoi - Halong - Hanoi is USD 25/person. May I also know your trip dates and how many people will travel so we can check availability for you? We look forward to hearing from you soon! Best regards, Lily
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Asked by Elvin 1 year, 3 months ago
Hi can you please provide quote for 3 persons in 1 senior suite cabin for 3D/2N on June 9, 2022? thanks
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Answered by Rosie 1 year, 3 months ago
Dear Elvin, Thank you very much for contacting us. We are pleased to advise that Stellar of the Seas is available on Jun 09, 2022 at USD 1485/01 Senior Suite cabin/ 03 persons (1 double bed + extra bed) including bus. May we have your preferred cruise for further assistance? We look forward to hearing from you soon. Best regards, Rosie (Ms.)
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Asked by Bee L 1 year, 3 months ago
Hi team, I'm looking to book for 3 adults on Stellar for 3D2N in August or in October - (1) when would you recommend is the best time to visit Halong Bay?; (2) Would the summer promotion apply? Kind regards
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Answered by Lily 1 year, 3 months ago
Dear Bee, Thank you for your questions and we are very happy to hear from you! (1) Both August and October are great times to visit Halong Bay. The weather in October is cooler and more pleasant, but the destination tends to be more crowded; (2) Please be advised that the Summer Promotion period is from 03 May 2023 until 30 Sep 2023. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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312 Customer reviews for Stellar of the Seas Cruise

9.8
Excellent
Based on 312 reviews
Score breakdown
Cruise quality
9.8
Food/Drink
9.7
Cabin quality
9.9
Staff quality
10.0
Entertainment
9.7
Traveler rating
  • Outstanding: 151
  • Excellent: 156
  • Very good: 4
  • Good: 1
Traveler type
  • Family with children: 27
  • Groups of friends: 41
  • Mature couples: 125
  • Solo travellers: 9
  • Young couples: 110
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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Kirill Volkov
Russia
30-04-2025
Mature couples
Excellent
Food was more than enough and amazing. We never felt hungry. The room was spacious and with all amenities needed. The excursions were interesting. Pool was nice and clean. Our butter Sofia went above and beyond. Everyone was super friendly and made us feel at home. Thank you for such an amazing time! Will recommend!
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
Show ratings
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YES 4
Tan Wei Liang
Singapore
24-04-2025
Young couples
Excellent
The cruise was truly as the reviews. The cleanliness was excellent. The staff was thoughtful and enthusiastic. The room was stunning and comfortable. Food was delicious and staff tried their best to accommodate our diets. We did enjoy the trip very much. Thank you.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
Show ratings
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YES 3
Ryan
US
19-04-2025
Family with children
Excellent
The scenery was fantastic. The staff was very friendly and helpful. Thank you for the help when my mother was ill.
Maybe some drinks should be included in the meals.
Cruise quality
9.5
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
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YES 1
Maria Loizou
Greece
15-04-2025
Mature couples
Excellent

1 night on Stellar of the Seas exceeded our expectations. We were picked up from Hanoi, welcomed at the port, escorted to the boat, always taken care of by the team. Boo was the best of the best. Food and room were excellent. Wish we had booked 2 nights.

Cruise quality
9.5
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
Show ratings
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YES 1
Keomany Souvannalat
Laos
10-04-2025
Young couples
Outstanding
Cant fault anything of this cruise. Great facilities. 5-star service. Wonderful hospitality and friendliness. Not too crowded. Perfect atmosphere. Will come back!
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 2
Stefan Ristevski
North Macedonia
07-04-2025
Mature couples
Excellent
Exceptional cruise! The ship is beautiful with modern amenities. The staff is always attentive and welcoming. Would definitely recommend!
Cruise quality
10
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
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YES 3
Lee Hyun-woo
South Korea
02-04-2025
Young couples
Excellent
The trip is faultless. Wonderful view. Super clean boat. Modern facilities. Comfortable room. Thoughtful and hospitable staff. Exciting activities. Don’t hesitate to book it!
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9.5
Cabin quality
10
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YES 4
Kelsey Caldwell
US
26-03-2025
Family with children
Outstanding
Nothing to dislike about Stellar. The service was unbeatable. Helen and others made our trip really memorable. My family highly appreciated her attentiveness and knowledge. See you guys again soon.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 2
Jack Thompson
AU
22-03-2025
Young couples
Excellent
Staff was the best. Room and boat were clean and well equipped. The pool was nice. Drinks and food were all delicious.
Great if provide more food options
Cruise quality
10
Staff quality
9.5
Food/Drink
9
Entertainment
9.5
Cabin quality
10
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YES 4
Jean Dupont
France
19-03-2025
Young couples
Excellent
The vessel is stunning and very luxurious. We booked the senior suite on the upper deck. The bed was comfortable. View was amazing. Balcony and tub were the highlights. We spent much time relaxing onboard instead of joining all the excursions. Food was superb and they served great options for my seafood allergies. A special thanks to all the team who went the extra mile for the best service. Cant wait to come back here.
Cruise quality
9.5
Staff quality
10
Food/Drink
10
Entertainment
9.5
Cabin quality
10
Show ratings
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YES 3
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FAQs

How many cabins are there on Stellar of the Seas?

There are 22 cabins on Stellar of the Seas. All cabins boast a private balcony, ensuite bathroom with bathtub, full-length glass windows and modern amenities such as Multi Air conditioning, satellite - HD LED TV, Safety box, minibar, finest bathroom amenities, wireless Internet, umbrellas, etc.

There are 4 cabin types on Stellar of the Seas:

  • Junior Suite (28 sqm): 1st deck, double or twin bed
  • Senior Suite (30 sqm): 2nd deck, double or twin bed
  • Executive Suite (32 sqm): 2nd deck, back of the vessel, double bed
  • President Suite (60 sqm): 3rd deck, back of the vessel, double bed, private sun terrace

Except for the most luxurious and largest cabin (President Suite), other room types are not much different in size and amenities. However, cabins on a higher level or at the back of the cruise will provide a better view or a panoramic view of Halong Bay that you will never regret.

What services or facilities are free of charge onboard?

The cruise price includes accommodation, all meals onboard, entrance and sightseeing tickets, an in-house English-speaking tour guide, kayaking, welcome drink, and drinking water set up in the room (one bottle per guest per day). Other beverages such as wine, cocktails, beer, juice,... and spa & massage services are charged upon usage.

As for facilities on Stellar of the Seas, you can feel free to use the 4-season swimming pool on the third deck, the mini-golf course, fitness room, fishing equipment for night squid fishing, board games, etc.

Which locations does the bus pick up guests?

The shuttle bus for Stellar of the Seas only picks up at your hotel or locations in Hanoi Old Quarter Area (Hoan Kiem district). If you are coming from Hanoi Airport (Noi Bai) or you do not stay in Hanoi Old Quarter, you can come to our office (Blue Dragon Tours) at 72 Hang Trong Street to get picked up.

The pickup time is between 8:15 - 8:45 am at your hotel lobby. If you are staying in an Airbnb or homestay in a small alley that the bus cannot access, the driver will contact reception and they will escort you to the bus. Please be ready at the pickup time for a smooth pickup.

Where is the cruise port? What time do I have to be there if I go to the port by myself?

Stellar of the Seas cruise departs from Tuan Chau Marina in Halong City, Quang Ninh. It is around 2.5 hours from Hanoi center, more than 1 hour from Cat Bi Airport in Hai Phong, and almost 1 hour from Van Don Airport in Quang Ninh by car.

The embark time is around 12:00 pm so you need to be present at the cruise port at Block 24, Tuan Chau Marina no later than 11:30 am for check-in. In case you cannot arrive at the cruise port in time, there will be a surcharge for a speed boat to pick you up from the port. Kindly inform the cruise operator as soon as possible for support.

Is there a floating village included in the program?

No. Not a floating fishing village but a local village on Cat Ba Island will be included in the 2-night program on Stellar of the Seas.

For 2 day-1 night itineraries, travelers will swim or kayak in a natural lagoon in Lan Ha Bay and visit Dark-Bright Cave by kayak or local sampan boat. For 3 day-2 night itineraries, a day boat will pick you up for the outdoor excursions on Cat Ba Island and further part of Lan Ha bay on Day 2. Visitors can cycle around Viet Hai Village - a traditional village with rustic paths and stunning views of dense jungles and mountains.

 

Which one is better, Stellar of the Seas or Elite of the Seas?

Stellar of the Seas and Elite of the Seas are sister cruises of Aclass Group - a reputable cruise company in Halong Bay. While Stellar was launched earlier in 2018 with fewer cabins (22 cabins), the sister Elite came up in 2022 with a larger capacity (35 cabins) and upgraded facilities such as an elevator and sauna. However, guests can experience varied facilities on both cruises such as an outdoor pool, mini golf, poker club, wine & cigar cellar, spa, restaurant, bar, and fitness room.

Besides, all cabins on both cruises have a private balcony with an ensuite bathroom and tub. You will savor delightful meals with plenty of local and international dishes. For itinerary, both Stellar and Elite sail to Lan Ha Bay with thrilling spots such as Dark-Bright Cave, Ao Ech Area, etc.

In short, there is not much difference in cruise facilities and service quality that both cruises offer. If you prefer a smaller ship for more privacy, Stellar of the Seas is definitely the one. If you want to experience a newer cruise and do not hesitate to a bigger crowd, go ahead with Elite of the Seas. The choice is yours.

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