Trip Overview
Duration: 2 Days/1 Night
Departure: Daily
Cruise Line: Alisa Cruise
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Alisa Cruise Tours

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What our guests say

Vera & Paulo Swarowsky

Hello Sunny  We appreciate your sympathy and your work to us.  We're back in Brazil, …

Vera & Paulo Swarowsky ‒ Brazil
Ms. Young

Hello Cindy Thanks for the email. Yes Nhung and I had a very good walking …

Ms. Young ‒ Australia
Timo Teravainen

Hello there! Everything went finally well and I am very satisfied with Glory Cruise and …

Timo Teravainen ‒ France
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Alisa Cruise 2 Days/1 Night

Halong Bay, Surprise Cave, Ti Top Island - Show on map
Tai ChiSwimmingSquid Fishing KayakingCooking ClassClimbing
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+49 photos
Built: 2017
20 Cabins
Steel Boat
Halong Bay
Full board included
9.6
Excellent Based on 55 reviews
The trip with Alisa cruise was very entertaining and relaxing. The view from the balcony in our room was spectacular. …
Sara US

Availability

Cruise Duration:
  • 2 Days/1 Night
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-4 Years old Free
05-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Junior suite
Junior suite
  • Size: 20sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
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+
Max adults: 2
Max children: 1 (up to 12 years of age)
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Senior Suite
Senior Suite
  • Size: 22sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Family Suite
Family Suite
  • Size: 40sqm
  • Max Adults: 4
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 4
Max children: 1 (up to 12 years of age)

About Alisa Cruise

Alisa Cruise is one of the newest cruises in Halong Bay, featuring 20 spacious luxury cabins and suites. The cruise stands out with a cozy design that feature wood work, a crew team that is both professional and hospitable. 

Alisa uses luxury van (Fuso 18 seat Dcar) for its transfer, ensuring maximum comfort for its inhouse guests.

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4 things that we love most about Alisa Cruise

  • Luxury bus transfer from Hanoi (Fuso DCar)
  • Triple and family cabins available
  • Spacious and luxury rooms on board
  • New cruise with great amenities

Cruise itinerary

  • 2 Days/1 Night
Day 1: Hanoi - Halong Bay
Morning

Take shuttle bus (additional charge) or transfer on your own to Tuan Chau Island. The road trip shall take 3 hours.

Afternoon

Check in Alisa Cruise and enjoy welcome drink. Soon after you will be served delicious lunch while enjoying the magnificent beauty of Halong Bay. The cruise will continue passing Tien Ong Cave, Trong Cave, Luon Cave before taking you on a visit of Surprising Cave - the biggest cave with thousands-year-old stalactites and stalagmites. After that, the ship moves to a calm water area for kayaking.

Early evening

Return to Alisa Cruise and relax by enjoying sun set party. Join a cooking class on board and learn how to make a Vietnamese traditional dish.

Evening

Enjoy special dinner at Alisa restaurant. Free activities in the evening: board games, karaoke, squid fishing. Overnight on board.

  • Meals included: Lunch, Dinner
Day 2: Halong Bay - Hanoi
Morning

Early morning Taichi will be organized at 6:15 am. Enjoy more views of the bay before stopping at Ti Top island. You will spend about 1 hour here for hiking and swimming. Later check out and settle bills and enjoy a brunch before disembark at around 11:00 am.

  • Meals included: Breakfast
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Booking policy
  • More than 30 days prior to check-in: free of charge
  • From 30 to 7 days prior to check-in: 10% of total rates
  • From 6 to 3 days prior to check in: 50% of total rates.
  • Less than 3 days prior to check-in: 100% of total rates.
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Cruise policy
  • Check-in:     12.00 am
  • Check-out:  11.00 am
  • Arrival time in Hanoi: 04:30pm
  • Guide:            English Speaking Guide
  • Child under 5 years sharing fully paid cabin with parents: No additional charge, limited to one child per cabin.
  • Child from 5 to 11 sharing fully paid cabin with parents: Charge 75%, limited to one child per cabin
  • Child from 12 and above are charged as adult
  • Shuttle bus : $35/person/round trip, pick up and drop off from hotels in Hanoi Old Quarter only by luxury limousine car (Fuso 18 seat)
  • Peak season surcharge: $35/person on 24 and 31 December
Price Exclusions
  • Transfer from Hanoi to Halong and return by Shuttle Bus (service available - see Cruise policy)
  • Additional drinks
  • Tips and other personal expenses
  • All other services not mentioned above
Price Inclusions
  • Full equipped luxury en-suite cabin with A/C, hot water
  • All meals onboard
  • Complimentary mineral water
  • Complimentary morning tea and coffee
  • Welcome drink
  • Cookery demonstrations
  • Entrance and sightseeing fees
  • Kayaking
  • Fishing equipment
  • English speaking guide

Questions & Answers (68)

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Asked by Sara Dearth 1 month, 2 weeks ago
We are a family of 5, 2 adults and three children and would like to book the 2 nights/ 3 day tour. Is it possible for us all to stay in one room? What time will be be back in Hanoi after the trip. How do we book this please?
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Answered by Phoebe 1 month, 2 weeks ago
Dear Sara, Thank you for sending us your request! According to your group member, I highly recommend you Family Deluxe on Peony Cruise. It can accommodate maximum 5 people and also can arrange one double + one twin connecting door. The cost is from 1,080USD/cabin without transfer. Please have more photos at here: https://www.peonycruises.com/family-deluxe-cabin-with-balcony.html. Kindly advise me the age of your child so that we can give you the correct rate and what time are you traveling. The dropoff time should be 14.30 pm at center of Hanoi. Once you wish to book with us, we will send you the payment link to secure your cabin. Should you have any questions, please do not hesitate to contact us then. Best regards, Phoebe
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Asked by KL 1 month, 2 weeks ago
Hi, i am planning to book a 2D1N cruise stay. my hotel is at hanoi old quarters. do you offer and free shutter bus pick up for 2 pax? thank you.
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Answered by Ellie 1 month, 2 weeks ago
Dear Kaleen, Thank you for your questions! I am sorry that we do not offer a free shuttle bus for Alisa cruise, the cost is $30/person/round trip. If you need further information please let me know! Best regards, Ellie
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Asked by Ariel Ko 1 month, 2 weeks ago
Hello, I would like to climb the Tip Top island, visit the Surprise Cave and Fishing Village. Is it all included in the itinerary? How long will we stay in the fishing village? Do we need to pay extra fee to visit Tip Top island, Surprise Cave and Fishing Village? Thank you.
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Answered by Cindy 1 month, 2 weeks ago
Dear Ariel Ko, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. Please be advised that if you want to do all the mentioned activities, you need to take a 3 day 2 night tour as a 2 day 1 night tour only includes Titop island and Surprise cave. The time at each place is about 30 - 45 minutes. For all of the cruises, the entrance fees are included in the cost already thus you do not need to pay any extra fee for it. I hope my info would be helpful and please let me know if you have any other inquiries. Best regards, Cindy
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Asked by Lily T 1 month, 2 weeks ago
Can i ask what the itinerary is for 3 day 2 night cruise? Is kayaking free? Thank you
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Answered by Mary 1 month, 2 weeks ago
Dear Ms. Lily Tran, Thank you for contacting us! I have sent the cruise itinerary via your email, please help me to check it. Also, yes, kayaking is included in the cost. Should you have any further questions, please feel free to ask us! Best regards, Mary (Ms.)
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Asked by Jenny Su 1 month, 2 weeks ago
Will we visit TI TOP island if join 2D1N tour?
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Answered by Jolie 1 month, 2 weeks ago
Dear Ms. Jenny Su, Thank you for your inquiry. Yes, Alisa does visit Ti Top Island where you can swim or hike to the top to enjoy the beautiful view of the bay. If you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by PRANAV NAIK 1 month, 2 weeks ago
I would like to know that at what time will i reach hanoi from cruise while coming back (2nd day). I have a international flight from hanoi airport at 6pm so on 2nd day will i able to reach airport 4pm. if not airport than atleast can you tell me at what time will i reach hanoi center by your shuttle bus. Thank You
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Answered by Amber 1 month, 2 weeks ago
Dear Pranav Naik, Thank you for your inquiry. Please be advised that the Alisa cruise bus goes the normal way so you will arrive back to Hanoi around 4:00 - 4:30 PM. If you book this cruise after disembarking, you should take a private car and go direct to the airport, or you can choose another cruise which goes on Express way so you can reach the airport in time after the shuttle bus back to Hanoi. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Shawn 1 month, 2 weeks ago
Hi Is it better for us to stay in a hotel in Ha Noi then you pick us up from our hotel then transfer us back to our hotel the next day (after the cruise)? OR stay in a hotel near Ha long Bay? If near Ha Long Bay, which one is closer? There will be three of us. Thank you!
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Answered by Jolie 1 month, 2 weeks ago
Dear Shawn, Thank you for your question. Actually, both of the options are okay thus you can just choose which one you prefer. If you stay in Hanoi, there are more things to do and you can take the shuttle bus round trip at US$ 30/person/round trip from/to your hotel in the Old Quarter. Otherwise, if you stay in Halong, it will be closer. However, please note that the cruise does not offer transfer from Halong thus please kindly take a taxi yourselves to the pier and back to your hotel after the trip ends. You can choose Paradise Suite Hotel which is located in Tuan Chau Maria, where the cruise departs or any other hotels in Halong City, it is not too far. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Alexandra 1 month, 2 weeks ago
Hi! pls explain what does in mean : "The cruise will continue passing Tien Ong Cave, Trong Cave, Luon Cave"? If we could visit each of these place (espevially Luon Cave by kayak) or just going near? Thanks.
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Answered by Mary 1 month, 2 weeks ago
Dear Alexandra, Thank you for your question. Please kindly be noted that Alisa cruise will pass by Cua Van Floating Village, Tien Ong Cave, Trong Cave, Ho dong Tien AND do Kayaking near Luon Cave. Should you need further assistance, please do not hesitate to let me know. I am more than glad to help! Kind regards, Mary (Ms)
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Asked by Angel Yu 1 month, 2 weeks ago
Hi! My boyfriend and I are interested in joining the Alisa Cruise for February 2024. I would like to clarify regarding the transfer from Hanoi to Halong Bay and vice versa. Is it free if we stay in Hanoi old quarter area? And is there a possible for a bad weather condition for February? thank you so much. hope to sail with you soon. Angel:)
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Answered by Jolie 1 month, 2 weeks ago
Dear Angel Yu, Thank you for your questions and I am very glad to assist you with your trip. For Alisa Cruise, the shuttle bus costs US$ 30/person/round trip from/to Hanoi Old Quarter. Normally there is no cancellation due to the weather in February. However, nowadays, the weather is unpredictable thus we cannot make sure of this. We will try to keep you update. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by MRS STARR 1 month, 2 weeks ago
Can we take a 20kg suitcase each on the boat & shuttle bus, we are a party of 2?
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Answered by Cindy 1 month, 2 weeks ago
Dear Mrs. Starr, Thank you for contacting us! Yes, you can bring 20kg suitcases each on the boat and shuttle bus. Kindly share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
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Asked by SOHEEYOO 1 month, 2 weeks ago
Does this cruise have a private balcony?
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Answered by Cindy 1 month, 2 weeks ago
Dear Soheeyoo, Thank you for your question! Please be advised that Alisa cruise's rooms do not have balconies but windows with ocean view only. If you prefer a balcony, please kindly consider Alisa Premier cruise from the same cruise company. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by JINJOO PAIK 1 month, 2 weeks ago
And I wonder if it is rain, is the cruise trip cancelled without refund?
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Answered by Jolie 1 month, 2 weeks ago
Dear Jin Joo Park, Thank you for your question! Please note that the cruise will still operate if it rains. Just in case of a big storm that the cruise cannot sail, please kindly check our policy as follow: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). I hope this helps and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Kamila Kycler 1 month, 2 weeks ago
Hi, I would like to see one of the fishing villages and hike to the viewpoint in the TiTop Island. Will it be possible during 2days/1night cruise?
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Answered by Jolie 1 month, 2 weeks ago
Dear Kamila Kycler, Thank you for your questions and I am very glad to assist you with your trip. I would like to confirm that the 2D1N itinerary of Alisa Cruise includes Titop island only but not fishing villages. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Dhimas Yudha Satria 1 month, 2 weeks ago
Do you only have 2 days 1 night Cruise? Is there any 3 Days 2 Night package?
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Answered by Jolie 1 month, 2 weeks ago
Dear Dhimas Yudha Satria, Thank you for contacting us! Yes, Alisa Cruise is available for 3 days 2 night journey. Can you please kindly share with us your travel date and group size so that I can check the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Elle Gleeson 1 month, 2 weeks ago
Hi! Me and my partner are both Vegan (NO Meat, NO Dairy, NO Egg, NO Seafood) is it possible to get a vegan menu for us onboard with all meals? And will that change the cost as we won't be having any seafood etc. Thank You :) Elle
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Answered by Jolie 1 month, 2 weeks ago
Dear Ms. Elle Gleeson, Thank you for contacting us! Yes, the cruise can surely arrange vegan meals for both of you. Since they will prepare other food for you accordingly thus the cost would be the same. Thank you for your understanding! I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Daniel Zawarczynski 1 month, 2 weeks ago
Hello, we are landing on August 11th at 09.00 at Hanoi international airport. Is it possible for us to arrange a pickup directly at the airport that will bring us straight to Halong bay? Or is it too late to start the 2D/1N tour? Thank you for your response. Best Daniel
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Answered by Cindy 1 month, 2 weeks ago
Dear Daniel Zawarczynski, Thank you for your inquiry and I am very glad to assist you with your trip. Please be advised that if you already had a visa in advance (not visa on arrival) and your flight is not delayed, it is still possible for you to join the cruise on the 11 Apr. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Cathy 1 month, 2 weeks ago
Could you please recommend a 1night 2 day cruise with a visit to Floating Pearl Farm village apart from all the other activities. Does Alisa Cruise make a trip to Surprise Cave?
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Answered by Sunny 1 month, 2 weeks ago
Dear Ms. Cathy, Thank you for your contacting us! About our Alisa cruise, they visit Suprise Cave and TiTip Island thus please consider and return to me if it is alright for you. And at the moment, we do not have any cruise offer Floating Pearl Farm village for 2days 1night cruise option thus I hope you understand this situation. Should you need any further assistance, please do not hesitate to let me know. Thanks and best regards, Sunny (Ms)
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Asked by Hilde Rombouts 1 month, 2 weeks ago
Hey, we already have a reservation on the Alisa for 6 people. Can you please tell me what would be the transfer rate for the 6 of us from hotel Siesta Hanoi to the boat? Thank you
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Answered by Lisa 1 month, 2 weeks ago
Dear Hilde, Thank you for your question. The cost for transfer by Alisa limousine bus is $30/person/round trip. For your group, it may be most saving to book our private car service for $150/private minivan/round trip. If you have any other inquiries please let me know! Lisa (Ms.)
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Asked by mia 1 month, 2 weeks ago
Hello I'm thinking of booking a cabin and i'd like to ask if I could use only one-way trip pick-up (Hanoi to Halong) and how much it would be?
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Answered by Sunny 1 month, 2 weeks ago
Dear Ms. Mia, Thank you for your question and yes you could join one way with our shuttle bus with the cost at US$ 15 per person with pick up within Hanoi Center/ Hanoi Old Quarter area. Thanks and best regards, Sunny (Ms)
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Asked by chris weber 1 month, 2 weeks ago
for four adults does family room still work. Is it two separate rooms and private balcony.
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Answered by Sunny 1 month, 2 weeks ago
Dear Mr. Chris, Thank you for your email and if you are a group of 4 persons, you will need 2 cabins. The family room on Alisa is good for 3 adults only. May I know when would you like to travel and if you prefer to spend 2days 1night or 3days 2nights on board then I could check availability and return to you with more details. I look forward to hear from you, Kind regards, Sunny (Ms)
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Asked by dubois 1 month, 2 weeks ago
good afternoon. could you tell me how many rooms there is in you boat. we might book for 6 people 3 bedrooms 30th of April 1st What would be the transfer rate if: pick up from central Hanoi and for the way back to hanoi we would like to be left at hanoi airport, because we are leaving at 7 pm to hue Thankk you Mr DUBOIS from France Thank you.
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Answered by Sunny 1 month, 2 weeks ago

Dear Mr. Dubois, Thank you for your contacting us and there are 20 cabins on Alisa cruise and at the moment, we are still available on your trip date. For the transfer, I am so sorry as our shuttle bus can not drop you off right at Hanoi airport thus you may need a private car transfer if possible as we only do pickup and drop off within Hanoi Center/ Hanoi Old Quarter area. The cost for one way private car from Halong to Hanoi airport is US $ 100 per private minivan - 16 seats van. Thanks and best regards, Sunny (Ms)

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Asked by Michelle Baker 1 month, 2 weeks ago
when at ti top beach are you able to climb ti top island?
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Answered by Cindy 1 month, 2 weeks ago
Dear Michelle Baker, Thank you for contacting us! Yes, it is possible that you can climb up Titop island's summit. Should other information be needed, please feel free to let me know. Best regards, Cindy
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Asked by Mark Magennis 1 month, 2 weeks ago
Do the rooms have a private balcony?
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Answered by Cindy 1 month, 2 weeks ago
Dear Mark Magennis, Thank you for your email! Please be advised that only Alisa Suite has private balcony. Kindly share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
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Asked by linh 1 month, 2 weeks ago
Hi, I am interest 2d1n in Alisa cruise, but do you have kayaking. how long is the kayaking?
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Answered by Sunny 1 month, 2 weeks ago
Dear Linh, Thank you for your question and Alisa cruise offers kayaking service and the clients will spend around 30 - 40 minutes doing it. Should other information be needed, please feel free to let me know. Kind regards, Sunny (Ms)
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Asked by Ravi Venkatesh 1 month, 2 weeks ago
Hi, We are a family of 6 - 5 adults & 1 child (aged 4 years). Would it be possible to accommodate all of us in a single "family suite connecting rooms" by providing an extra bed for 1 adult? Regards, Ravi
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Answered by Sunny 1 month, 2 weeks ago
Dear Mr. Ravi Venkatesh, Thank you for your question and I am so sorry as it is impossible for all of you to share the 01 Family suite cabin due to the policy of the cruise. Thus in this case, you will need 01 Family suite cabin + 01 Junior suite cabin if possible. I look forward to hear from you, Kind regards, Sunny (Ms)
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Asked by Rayomand Gheesta 1 month, 2 weeks ago
Hi I am coming from India. Will Visa on Arrival be available and if so at what charge ?
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Answered by Lisa 1 month, 2 weeks ago
Dear Mr. Rayomand Gheesta, Thank you for your question. Please be advised that we offer a free visa letter for clients who book Halong Bay tours with us thus you will only need $25/person for the stamping fee. Best regards, Lisa (Ms.)
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Asked by Alice 1 month, 2 weeks ago
Can you help organize a visa for Australian citizen on arrival? What is the procedure?
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Answered by Sunny 1 month, 2 weeks ago
Dear Ms. Alice, Thank you so much for your question and yes, we surely can arrange a visa approval letter - 1 month single entry visa for our clients thus please no worries about it. After we receive your payment for your cruise booking, we will need your detailed information to arrange a visa letter. The processing time will take around 3 - 5 working days. After I receive it, I will send it to you via email then you could print it out and bring it with necessary documents and pay US$ 25 per person in cash to get the stamp at the airport. Kind regards, Sunny (Ms)
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Asked by EY Ko 1 month, 2 weeks ago
Hi. I have some questions before booking. (1) Is there any shuttle bus to Haiphong after the tour? (2) what time do I have to get to the hotel to take the shuttle bus in Hanoi? (3) Do all kinds of rooms have balconies with tables and chairs? Thanks.
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Answered by Cindy 1 month, 2 weeks ago
Dear EY Ko, Thank you for your questions! (1) Please be advised that shuttle bus only picks up and drops off in Hanoi old quarter only; (2) The pickup time is between 8.00 - 8.39 am from the hotel; (3) Please be advised that only Alisa Suite has a balcony. Should further information be needed, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by jeong ji weon 1 month, 2 weeks ago
아고다에서 알리사크루즈 1박2일 예약했는데 셔틀 버스 픽업 호텔 등 제반 사항에 대한 언급이 없습니다. 셔틀버스는 어떻게 이용하고 비용 지불은 어떤 방식으로 하나요?
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Answered by Thuy 1 month, 2 weeks ago
안녕하십니까? 죄송합니다만 저희는 아고다가 아니라서 그 쪽의 버스 픽업 및 지불 방식에 대해 잘 모르겠습니다. 근데 버스 서비스를 이용하고 싶으면 알리사 크루즈쪽에 직접 연락히시면 좋을 것 같습니다. 아니면 저희 웹 사이트에서 투어를 예약하시면 최저의 가격으로 객실 서비스 그리고 픽업 서비스도 다 제공 드리겠습니다. 드른 문의 있으시면 연락부탁 드립니다. 감사합니다!
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Asked by SH LEE 1 month, 2 weeks ago
I wonder that Family Suite is smoking room. I have a child and I want a non-smoking room.
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A
Answered by Hana 1 month, 2 weeks ago
Dear Ms. Lee, Thank you for your question. All our rooms are non-smoking so please no worries. If you have any questions please let me know.
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Asked by Dajung Kim 1 month, 2 weeks ago
Hello, how much is transfer fee from Hai phong hotel (round trip)
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A
Answered by Hana 1 month, 2 weeks ago
Dear Ms. Dajung Kim, Thanks for your question! The cost for one way by private 4 seat car is US$ 70 per way OR US$ 80 per way for 7 seat car from Haiphong to Halong or return trip. Thank you! Kind regards, Hana (Ms)
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Asked by Lena lim 1 month, 2 weeks ago
Hi. How much is the transfer fee from Hanoi and back to Hanoi? Is the price for two person?
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A
Answered by Cindy 1 month, 2 weeks ago
Dear Lena Lim, Thank you for your email! Please be advised that it is $30 per person for shuttle bus round trip Hanoi - Halong for Alisa cruise. The service is by luxury limousine. Kindly share with me more details for our further assistance. Best regards, Cindy (Ms.)
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Asked by gilsu jeong 1 month, 2 weeks ago
My family would like to stay on the Halong bay Alisa cruise. By the way, My daughter is 12 years & 10 months old. Do I have to pay an adult fee? & We would like to sleep in 1 cabin If you do not mind give your reply to my Email please!
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A
Answered by Sunny 1 month, 2 weeks ago
Dear Gilsu Jeong, Thank you so much for contacting us and I am so sorry as due to the children's policy the same cost (as adult cost) will be applied for children at 12 years old. Only children under 11 years old could get the cheaper cost. Thus, your family will need 1 double cabin + 1 extra bed for your stay. Thank you! Should you need any further assistance, please feel free to let me know. It's my pleasure to help! Kind regards, Sunny (Ms)
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Asked by Mark Kim 1 month, 2 weeks ago
We are very interested in staying with Alisa 1N/2D trip. Few questions in advance to make a reservation. 1. What is the difference between Junior & Senior Suite (is it only matter of size and location?) 2. Availability to request for substitute meals (meat instead of sea food for instance) 3. Any smoking area? 4. When can we try Kayaking seems like it is not mentioned on itinerary
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Answered by Lisa 1 month, 2 weeks ago
Dear Mr. Mark, Thank you very much for your question. 1/ The main difference between the junior and senior is the location: junior suite is on first floor and senior suite on the second floor. 2/ We can cater to non-seafood meal request for sure. 3/ You can smoke in the open area designated for smoking on board. 4/ Kayaking is included in the trip cost and part of the itinerary already. If you have any questions please let me know.
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View all answers (63)

55 Customer reviews for Alisa Cruise

9.6
Excellent
Based on 55 reviews
Score breakdown
Cruise quality
9.5
Food/Drink
9.6
Cabin quality
9.6
Staff quality
9.8
Entertainment
9.4
Traveler rating
  • Outstanding: 14
  • Excellent: 39
  • Very good: 2
Traveler type
  • Family with children: 9
  • Groups of friends: 6
  • Mature couples: 19
  • Solo travellers: 2
  • Young couples: 19
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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Sara
US
11-03-2020
Young couples
Outstanding

The trip with Alisa cruise was very entertaining and relaxing. The view from the balcony in our room was spectacular. We enjoyed food very much. Strongly recommended!

Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
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YES 1
Yee Ling
Malaysia
06-03-2020
Family with children
Excellent

3 day 2 night trip was the best choice for this kind of trip. Alisa team did a great job in operating the trip.

- Staff was welcoming and enthusiastic, especially with my little kid.

- Food was various.

- The excursion was great, especially on the second day to Trinh Nu cave, a very pristine area.

The first day's excursion was nice but touristy (Sug Sot, Ti Top). It would be perfect if we can skip the pearl farm shop and spend more time on the beach.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 5
Ahmad
Indonesia
04-03-2020
Young couples
Excellent

The landscapes in Halong Bay were breathtaking. We took 2D1N trip and wished to stay more. Good service from hospitable staff. The local guide Thuy was exceptional. 

We have not noticed that coffee, tea and juice weren't free. Crew should have informed us in advance.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 4
Elias
Belgium
01-03-2020
Mature couples
Outstanding

We will never forget this experience. The ship was nice and cabin was spacious. Food, service, activities.. everything was perfect.

Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 4
Amit
India
28-02-2020
Groups of friends
Excellent

From the very first moment, they welcomed us like family and took care of us well. The food was brilliant. The guide on the excursions to Surprising cave and pearl farm was outstanding.

Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
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YES 4
Jordan
Canada
27-02-2020
Young couples
Excellent

A pleasant trip overall. Kayaking was really fun. The tour to the cave was nice but quite crowded. The staff was excellent (Robert)

Cruise quality
10
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 2
Elvick
Malaysia
24-02-2020
Mature couples
Excellent

Good service. Good food. Good facilities.

Cruise quality
9
Staff quality
9
Food/Drink
10
Entertainment
8
Cabin quality
9
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YES 4
Villum Apoorva
Denmark
23-02-2020
Young couples
Excellent

The trip to Surprise cave and Titop Island was nice. Thuy, our guide was perfect in organizing the tour. She had a good sense of humor as well. All the other staff wasvery kind and courteous. Thank you for a great trip!

Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
10
Cabin quality
10
Show ratings
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YES 1
Mary M
US
19-02-2020
Mature couples
Excellent

- Nice ship with full facilities.

- Staff was accommodating and friendly.

- Activities were fun.

Itinerary was rushed but I guess every boat will be the same.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
Show ratings
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YES 5
Adeline
Sweden
17-02-2020
Young couples
Excellent

The dishes was varied and so delicious. The guide Thuy was very informative and gave us lots of facts about Halong bay.

Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
8
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 4
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