Trip Overview
Duration: 2 Days/1 Night
Departure: Daily
Cruise Line: Peony Cruise
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Peony Cruise Tours

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What our guests say

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Hello Sunny  We appreciate your sympathy and your work to us.  We're back in Brazil, …

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Peony Cruise 2 Days/1 Night

Lan Ha Bay, Cat Ba Island - Show on map
Tai ChiSwimmingSquid Fishing SpaKayakingCooking Class
Prices starting from:
US$165.0 US$150
per person
View price calendar
Summer Promotion - Only $145/person
+39 photos
Built: 2018
20 Cabins
Steel Boat
Lan Ha Bay
Full board included
9.8
Excellent Based on 176 reviews
The cabin was spacious and well-equipped. Andrew was kind and very helpful. The Vietnamese food was great. Kayaking was nice.
Joseph Brayley AU

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-4 Years old Free
05-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Deluxe Balcony Cabin
Deluxe Balcony Cabin
Room with balcony
  • Size: 28sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Premium Balcony Cabin
Premium Balcony Cabin
Room with balcony
  • Size: 28sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Family Deluxe (3 pax)
Family Deluxe (3 pax)
Room with balcony
  • Size: 56sqm
  • Max Adults: 3
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 3
Max children: 0 (up to 12 years of age)
Exclusive Suite
Exclusive Suite
Room with balcony
  • Size: 45sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
Family Deluxe (4 pax)
Family Deluxe (4 pax)
Room with balcony
  • Size: 56sqm
  • Max Adults: 4
  • Bed options: Double Bed or 2 beds
Extra beds available:
Show more
+
Max adults: 4
Max children: 2 (up to 12 years of age)

About Peony Cruise

Launched in late October 2018, Peony cruise promises to be the top choice for travelers who wish to visit Halong Bay. Belonging to the same company as Orchid and Azalea Cruise, Peony is among the most popular cruise in Halong Bay.

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  • Wifi
  • Jacuzzi pool
  • Spa & massage
  • Bar
  • Restaurant

3 things that we love most about Peony Cruise

  • Best mid-range cruise in Lan Ha Bay
  • Short transfer time on limousine bus
  • Great rooms with balcony

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Halong - Lan Ha Bay
Morning

Peony Cruises is set to depart at noon from Lot 34, Tuan Chau Marina, around 3 hours from Hanoi. If you book shuttle bus service, the pickup time is between 8:30 - 9:00am.

Afternoon

Check in and enjoy welcome drink as well as safety instructions. Start cruising and explore Lan Ha Bay. You have lunch while the cruise passes stunning islets and islands. These amazing limestone karst formations rise up out of the sea in an impressive manner. The first stop is Tra Bau Area with the tranquil scenery. You can swim or kayak to discover the bay.

Early evening

Return to boat, you can watch the magnificent sunset over the Gulf of Tonkin. It’s time for Sunset Party. You can order some drinks from the bar to chill at the top deck or book a spa at the reception to refresh your body. There will be a cooking lession with one of the most famous Vietnamese cuisines called spring rolls.

Evening

Deluxe dinner is served. Enjoy delicious local food prepared and served for you by our wonderful onboard catering staff. This is a delightful meal in an intimate romantic setting. Enjoy the landscape of the bay at night up on the top deck. Relax whilst enjoying drinks from the bar. Try your hand at night squid fishing, watching a movie in the restaurant. Overnight on board.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay - Hanoi
Early morning

Wake up early to enjoy the beautiful scenery of Lan Ha Bay at dawn. Have a light breakfast at the restaurant. 

Morning

We access Cat Ba Island and visit Trung Trang Cave - one of the highlights of the island with the stalactites and pristine beauty.

9:30am

At 9:30, visitors check out the cabin and make any incurred payments. You will enjoy a delightful brunch while the ship cruises back. We bid farewell at Tuan Chau Marina, this is the end of the program. We hope you have enjoyed your time with us and wish you a safe onward journey.

  • Meals included: Breakfast
Day 1: Hanoi - Halong - Lan Ha Bay
Morning

Peony Cruise is set to depart at noon from Lot 34, Tuan Chau Marina, around 3 hours from Hanoi. If you book shuttle bus service, the pickup time is between 8:30 - 9:00am.

Afternoon
Check in and enjoy welcome drink as well as safety instructions. Start cruising and explore Lan Ha Bay. You have lunch while the cruise passes stunning islets and islands. These amazing limestone karst formations rise up out of the sea in an impressive manner. The first stop is Tra Bau Area with the tranquil scenery. You can swim or kayak to discover the bay.
Early evening
Return to boat, you can watch the magnificent sunset over the Gulf of Tonkin. It’s time for Sunset Party. You can order some drinks from the bar to chill at the top deck or book a spa at the reception to refresh your body. There will be a cooking lession with one of the most famous Vietnamese cuisines called spring rolls.
Evening
Deluxe dinner is served. Enjoy delicious local food prepared and served for you by our wonderful onboard catering staff. This is a delightful meal in an intimate romantic setting. Enjoy the landscape of the bay at night up on the top deck. Relax whilst enjoying drinks from the bar. Try your hand at night squid fishing, watching a movie in the restaurant. Overnight on board.
  • Meals included: Lunch, Dinner
Day 2: Viet Hai Village - Ba Trai Dao Area
Early morning

Coffee, tea and pastries for light breakfast are served in the dining room with morning view of bay’s landscape, then continue our journey.

Morning

You will be transfered to the day tour cruise to visit the bay to go further than Lan Ha Bay You start the journey to discover Viet Hai village - a peaceful village with extremely beautiful scenery by bike or tram along the trails, through vast rice fields. You stop to rest and visit the old house made from straw, mud, bamboo ... find out the lives of local people.

Afternoon

The cruise takes you to the pristine beach area with fine white sand, you are free to swim or participate in kayaking activity.

Return to Peony Cruises. You will be watching the sunset fall on Ha Long Bay, immersed in soothing or vibrant music, sipping a cocktail.

Evening

Deluxe dinner is served. Enjoy delicious local food prepared and served for you by our wonderful onboard catering staff. This is a delightful meal in an intimate romantic setting. Enjoy the landscape of the bay at night up on the top deck. Relax whilst enjoying drinks from the bar. Try your hand at night squid fishing, watching a movie in the restaurant. Overnight on board.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: Lan Ha Bay - Hanoi
Early morning

Wake up early to enjoy the beautiful scenery of Lan Ha Bay at dawn. Have a light breakfast at the restaurant. 

Morning

We access Cat Ba Island and visit Trung Trang Cave - one of the highlights of the island with the stalactites and pristine beauty.

9:30am

At 9:30, visitors check out the cabin and make any incurred payments. You will enjoy a delightful brunch while the ship cruises back. We bid farewell at Tuan Chau Marina, this is the end of the program. We hope you have enjoyed your time with us and wish you a safe onward journey.

Afternoon

Back to your drop-off point in Old Quarter Center. End of the trip.

  • Meals included: Breakfast
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Booking Policy
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Cruise Policy
  • Check in on board: 12:10pm
  • Check out:  11:35am
  • Return Hanoi: 2:30pm
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 4-11 will pay extra charge 75% of adult rate.
  • Children 12 and above must pay full fare as adult.
  • Peak season surcharge:  Surcharge $50/person for Gala dinner applies if guests stay on board on December 24th and/or December 31st, and Lunar New Year 2025 (28, 29, 30, 31/01/2025)
  • Shuttle bus: $35/person (adults and children round trip). Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
Price Exclusions
  • Transfer from Hanoi to Dinh Vu Port and back (transfer time approximately 2.5 hours)
  • Airfares, and Hotel Accommodation
  • Visa to Vietnam
  • Beauty Spa Services and Massage
  • Beverages and Tobacco
  • Tax, tips and other Personal Expenses
  • All other services not clearly mentioned above
  • Surcharge for New Year, Christmas
Price Inclusions
  • Taxes & Service Charges
  • Welcome Cocktail
  • Cruise Itinerary and Program
  • Entrance and Sightseeing Fees
  • In-house English-speaking Tour Guide
  • Luxury Cabins and Suites with A/C
  • Luxury en-suite Bathroom
  • Meals on board during cruise program
  • Tai Chi Session
  • Cooking Class
  • Insurance
  • Kayaking

Questions & Answers (338)

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Asked by Ally Newman 16 hours, 56 minutes ago

What time does the cruise dock? We need to travel to Sapa following the cruise and ideally want to travel during daylight hours

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Answered by Annie 15 hours, 57 minutes ago

Dear Ally Newman, The cruise will disembark at around 11:30 - 12:00 at Tuan Chau Marina, Halong, Quang Ninh. You can take a bus from Halong to Sapa, or return to Hanoi and take a bus from Hanoi to Sapa. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by christine 2 days, 20 hours ago

Can you get picked up from your hotel in Ninh Binh and then after the cruise get dropped of in Old quater Hanoi?

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Answered by Bonnie 23 hours, 21 minutes ago

Dear Christine, We can help book local bus Ninh Binh - Halong and shuttle bus Halong - Hanoi. The cost is 35 USD/per person/both ways. Should you need more information, please feel free to contact us. Bonnie (Ms.)

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Asked by Paolo 5 days, 6 hours ago

Where the bus pick me in Hanoi? At the hotel or you have to say me where?

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Answered by Bonnie 4 days, 16 hours ago

Dear Paolo Thank you very much for your question. Our shuttle bus will pick up and drop off at hotels in Hanoi Old Quarter. So, if you book it and stay in this area, we will pick you up right from your hotel/accommodation. Should you need any further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by Joanne Patricia Digby-Howard 5 days, 23 hours ago

In the photos you show a jaccuzzi with a pool!!! Is ??there a pool

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Answered by Mary 5 days, 21 hours ago

Dear Joanne, Peony Cruise does have a pool as in the photos. Should you need further information, feel free to contact us. Regards, Mary

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Asked by Phuong Lam 1 week, 1 day ago

Hi, for a 3 person, do you offer 3 beds? Also, do you have price in Dong or in CAD?

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Answered by Mary 1 week ago

Dear Phuong Lam, We can put an extra bed to all cabins on Peony Cruise to accommodate 3 persons. If you prefer to have price in VND or CAD, we can provide you. Please feel free to let us know if you need any further assistance. Best regards, Mary

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Asked by William Johnson 2 weeks, 1 day ago

I am a single traveler looking to book a 2 day 1 night cruise in September. The price per cabin if for 2 people. Is there a single supplement option I can pay that is cheaper, seeing as only 1 person will be eating lunch, dinner and breakfast?

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Answered by Mary 2 weeks, 1 day ago

Dear William Johnson, There are options for a single cabin on our website. Please adjust the number of guests in the room before checking the rate and you will see it. Should you need further assistance, feel free to ask us. Regards, Mary.

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Asked by Joe 2 weeks, 2 days ago

What time does the cruise return to the dock and what time does the shuttle arrive in Hanoi Old Quarter?

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Answered by Mary 2 weeks ago

Dear Joe, The overnight cruises in Halong Bay usually finish at around 10:30 - 11:30 am and the shuttle will return to Hanoi at 2:00 - 3:00 pm depending on each cruise's schedule. Should you need further information, do not hesitate to contact us. Regards, Mary.

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Asked by Ingo Stöckel 2 weeks, 2 days ago

Hi there, on which time we arrive hanoi bck grom the cruise? Our trin goes around 7 pm. Is this possible?

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Answered by Mary 2 weeks ago

Dear Ingo Stöckel, The overnight cruises in Halong Bay usually finish at around 10:30 - 11:30 am and you will be back in Hanoi between 2:00 and 3:00 pm. For Peony, you will return around 2:30 pm and have plenty of time before your train. Regards, Mary.

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Asked by William Johnson 2 weeks, 2 days ago

When taking a 2 night 1 day cruise, on the second day, what time does the cruise end and what time does the shuttle arrive back in Hanoi?

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Answered by Mary 2 weeks, 1 day ago

Dear William Johnson, For Peony Cruise, the tour will end at around 11:30 at Tuan Chau Marina. Shuttle bus will return to Hanoi at around 2:30 pm. Should you need further information, feel free to contact us. Regards, Mary

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Asked by Aine O Neill 2 weeks, 6 days ago

Hello, is there a pick-up service from Ninh Binh? Thank you

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Answered by Bonnie 2 weeks, 6 days ago

Dear Aine O Neill, Our shuttle bus only pick-up from Hanoi Old Quarter but we can also help book local bus pick-up at your accommodation in Ninh Binh. The cost is 18USD for Ninh Binh-Halong and 18 USD for Halong-Hanoi if you also need our shuttle bus after the cruise. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)

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Asked by Ruben 3 weeks ago

Hi, is it possible to book a bus trip just from Halong to Hanoi (not including the way-in Hanoi-Halong)

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Answered by Bonnie 2 weeks, 6 days ago

Dear Ruben, We can help book shuttle bus one way Halong to Hanoi at 18 USD/per person. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)

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Asked by Karina Lo faro 3 weeks ago

Hi I need to book for 4 adults 2 kids, is this 2 rooms both with a rollaway bed? How do I book this option? Also need transfer from Hanoi to cruise then onto Ning binh, is this a possibility I can’t see that option.

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Answered by Bonnie 2 weeks, 6 days ago

Dear Karina, You can book 2 Deluxe Balcony cabins with a sofa bed added in each. The shuttle bus Hanoi-Halong-Ninh Binh can be arranged at 36 USD/per person. We have sent the details to your mail. I look forward to hearing from you soon. Regards, Bonnie
 

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Asked by Jessi Hembrey 3 weeks, 4 days ago

We are wondering if it is possible after the cruise to get a transfer to Hanoi airport. We are hoping to catch a flight to Da Nang after we are done our cruise. Thanks.

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Answered by Annie 3 weeks, 3 days ago

Dear Jessi Hembrey, Thank you for contacting us. If you need to get to the airport, please kindly consider the following options: 

- Shuttle bus Halong - Hanoi & connecting car to the airport: US$ 50 for 2 persons => You will reach the airport at around 15:00 - 15:30
- Private car Halong - Noi Bai Airport (Hanoi): US$ 110 for 2 persons => You will reach the airport at around 14:00 - 14:30

I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

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Asked by Brad Anderson 3 weeks, 4 days ago

Hello, Do you go to any of the islands for hiking or to see wildlife (monkeys)? Also, what is the average alcoholic beverage price on board? Thank you

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Answered by Mary 3 weeks, 3 days ago

Dear Brad Anderson, For both 1 and 2-night programs, you will walk to explore Trung Trang Cave - a small cave with stalactites on Cat Ba Island. Besides, there is not a specific place where you can see monkeys. However, while kayaking around the bay, you may have a chance to see them. We have sent the drink list to your mail. Please check it and let us know if you need further information. Regards, Mary

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Asked by Richard Jimenez 3 weeks, 4 days ago

What is the difference between Premium and Deluxe rooms? I can't tell any by the description on the web.

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Answered by Bonnie 3 weeks, 3 days ago

Dear Richard Jimenez, The Premium cabin is on the upper deck while Deluxe is on the lower deck (1st deck for entry level cabins). The amenities are the same for both cabins. If you have any further questions, please feel free to let me know. Have a great day! Best regards, Bonnie (Ms.)

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Asked by Milou 3 weeks, 5 days ago

my boyfriend and I are thinking of doing the tour with an overnight stay. We are staying in Ha Long, is it possible to be picked up here or not?

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Answered by Mary 3 weeks, 4 days ago

Dear Milou, The bus only picks up and drops off in Hanoi Old Quarter. If you stay in Halong, please kindly take a taxi from your hotel to the cruise port for more convenience. Regards, Mary

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Asked by Allegra 1 month ago

Will there be opportunities to swim while on the Cruise?

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Answered by Bonnie 3 weeks, 4 days ago

Dear Allegra, Peony Cruise have an outdoor child pool and jacuzzi so you can swim there. Should you need any further information, please feel free to contact us. Best regards, Bonnie (Ms.)
 

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Asked by Samantha Benrahhal 1 month ago

Hi, I’m looking to come with my young son for my 50th birthday in October ☺️ I wondered if you would pick up from tam coc and return to Hanoi?

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Answered by Bonnie 1 month ago

Dear Samantha, We do have shuttle bus service: Tam Coc - Halong (local bus) and Halong - Hanoi (limousine bus) for your cruise trip. The cost is 36 USD/per person/both ways. Have a nice day! Best regards, Bonnie (Ms.)

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Asked by castor 1 month ago

We are 3 adult group. if we book, will you provide 2 rooms or a room with 3 single beds

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Answered by Bonnie 1 month ago

Dear Castor, A cabin is normally for 2 guests and if you are 3, you can choose either 1 cabin with an extra bed or 2 separate cabins. The option with extra bed costs less than 2 cabins because the 3rd person will need to pay for a single cabin if taking a separate one. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)

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Asked by Priyank Chanania 1 month ago

Hello. I am looking to book 5 cabin. Can your cruise provide vegetarian Indian food?

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Answered by Bonnie 1 month ago

Dear Priyank Chanania, The cruises have vegetarian food (not exact Indian food) or cater food for guests who have food allergies. You can inform us about your food restrictions upon booking confirmation. Should you need any further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by Michelle Coley 1 month ago

We are looking at booking in Jan 2025 for 3 nights for a family of 4 so will need 2 cabins. Can we include return transfers to Hanoi and it looks like there is a transfer to the boat. What kind of vessel is this on? I get sea sick so am concerned regarding the transfer boat. Thanks

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Answered by Annie 1 month ago

Dear Michelle Coley, Peony cruise offers 2 days 1 night and 3 days 2 nights only so I hope the 3 days 2 nights cruise is okay for you. Please note that the cabin cost does not include a transfer from Hanoi. You will transfer by a shuttle bus and it is US$ 35/person/round trip Hanoi - Halong - Hanoi. From the pier to the big boat, you will use a speedboat and it takes around 15-20 minutes to transfer. However, Halongbay is quite calm so I think it is okay for you. You can also prepare some medicines in advance if needed. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
 

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Asked by Martha N. 1 month, 1 week ago

Hello. I am assuming that this cruise is exclusive of a bus transfer from/to Hanoi. Could you please kindly confirm?

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Answered by Bonnie 1 month ago

Dear Martha, Shuttle bus is not included in the cabin cost of Peony, it is 35 USD/per person/round trip Hanoi-Halong-Hanoi. Should you need any further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by Florian Lorenz 1 month, 1 week ago

Is it possible to participate your journey with a wheelchair?

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Answered by Annie 1 month, 1 week ago

Dear Florian Lorenz, Yes, we have served many guests with a wheelchair. However, please go with a companion to help you to move around better, especially, Peony Cruise does not offer an elevator. Just in case, you can consider some other cruises with an elevator such as Elite of the Seas Cruise, Indochine Premium Cruise, Essence Grand Cruise, Capella Cruise. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by KLARA MIKLIC 1 month, 1 week ago

Hello We would like to book a cruise with you, but I would like to ask two questions 1st: how long is the trip with small boat to Peony? 2nd: Which rooms has alloround windows and bathtub before window

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Answered by Annie 1 month, 1 week ago

Dear Klara Miklic, Thank you for your email. It will take around 2,5 hours to transfer from the pier to the Peony Cruise. All cabins will have cell to floor windows and a bathtub with ocean view, however the Exclusive Suite cabin will have a larger view. Best regards, Annie (Ms)

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Asked by David Bošek 1 month, 2 weeks ago

Hello, Can we do check out at Cat Ba island when we will be at 2day/1night trip? Because we will have accomodation at cat ba island. So it would be best after visiting the trung trang cave.

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Answered by Bonnie 1 month, 2 weeks ago

Dear David, We are glad to hear of your trip plan on Peony Cruise - one of our best-seller cruises. You can surely check-out after Trung Trang Cave visit. You can pack up your luggage and check-out after breakfast, after that you will visit Trung Trang cave and say goodbye at Cat Ba Island without going back to the boat. Should you need further assistance, please feel free to contact us. Best regards, Bonnie (Ms.)

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Asked by Sarra 1 month, 3 weeks ago

Hello can we book a shuttle from VDO airport around 8am Return Ninh ninh? Thank you

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Answered by Bonnie 1 month, 3 weeks ago

Dear Sarra, Thank you very much for contacting us.  We have private car from Van Don Airport but not shuttle bus. Please let us know if you need further assistance. Best regards, Bonnie (Ms.)
 

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Asked by Rachel Carapetis 1 month, 4 weeks ago

Hi We are travelling to Vietnam for our 30th wedding anniversary and considering this cruise. What time does the tour return to land on on day 3 please? We require transfers from Hanoi Old Quarter to the vessel then from the cruise to Tam Coc. Would you please advise the costs for this? Does the cruise cater for vegan diet? Thankyou

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Answered by Mary 1 month, 3 weeks ago

Dear Rachel Carapetis, You will disembark at around 11:00-11:30 am on Day 3. For Peony Cruise, the cost for shuttle bus Hanoi - Halong - Tam Coc is $37/person. All cruises can cater vegan diet, no worries. Should you need further information, feel free to contact us. Regards, Mary

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Asked by Liam Baxendale 2 months ago

Hello. We will be coming to Hanoi by sleeper bus from Sapa, which arrives in Hanoi old quarter at 05:30am on 11th April. Can we be collected from here and taken to the boat?

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Answered by Melissa 2 months ago

Dear Mr. Liam, Thank you for your email and question. We can pick up from any address in Hanoi Old Quarter however pick up is not until 8:15-8:45 am. Should you need any further assistance please do not hesitate to contact us! Melissa 
 

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Asked by Agustin 2 months, 1 week ago

Hello, I want to book but the official Peony site says the cruise is sold out. I don't understand how can I book with you if in their webpage it says soldout

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Answered by Mary 2 months, 1 week ago

Dear Agustin, Thank you for contacting us. Since we are a travel agent, we always need to check the availability at the time of your reservation or we may also have allotments from the cruise organizer in advance. So you are advised to contact us directly to have the best support. Regards, Mary.

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Asked by William Johnson 2 months, 3 weeks ago
My flight to Hanoi arrives in Hanoi at 7:10 am from the United States. Would a transfer be available from the airport in order to join a 1 night 2 day cruise that day?
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Answered by Annie 2 months, 3 weeks ago
Dear William Johnson, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. As long as you can leave the airport by 9:00am, you can make it on time for the cruise on the same day. We offer a private car from Noi Bai airport to Halong at US$ 110 for 2 persons. May I know your travel date and if you are interested in any cruise in order for me to check the availability? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by ariel chen 2 months, 3 weeks ago
Hi, I am planning to book a trip in march. There are some questions I want to confirm 1. The prices of shuttle bus for Hanoi-Halong- Hanoi, pick-up and drop-off locations, pick-up and drop-off times, and luggage size restrictions. 2. Does night squid fishing and kayak include in the price. 3. What's included in the insurance. 4. If our trip have been cancel because of force majeure factor, would I get the full refund?
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Answered by Annie 2 months, 3 weeks ago
Dear Ariel Chen, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Please kindly find my answers to your questions below: (1) The cost for shuttle bus Hanoi - Halong - Hanoi is US$ 35/person/round trip. The pickup/drop-off location is at any hotel that is located in the Old Quarter. The pickup time is 8:15 - 8:45am, the drop-off time is 2:30 - 3:00pm. There is no luggage size restrictions, however, this is just a short trip so we recommend you just bring few luggage for the most convenience. (2) The tour cost includes squid fishing and kayaking. (3) The tour cost does not include personal insurance. You can purchase one yourself if you wish to. (4) In case of force majeure factor that the tour is not able to sailed, which is decided by Halong Bay Board Management, the cancellation policy is as follows: (a) If the tour is cancelled in advance with prior notice, full refund will be made. (b) If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Sunil Idnani 2 months, 3 weeks ago
Hi, How Old is this Cruise Ship ?
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Answered by Halongbaytours Team 2 months, 3 weeks ago
Dear Sunil Idnani, Thank you for contacting us. Peony Cruise was launched in October 2018. If you need more information, please let us know. Regards, Halongbaytours Team
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Asked by Connie 2 months, 3 weeks ago
Hi! does Peony travel to Halong Bay? Only go to Lan Ha Bay?
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Answered by Halongbaytours Team 2 months, 3 weeks ago
Dear Connie, Thank you for your question. Peony Cruise operates on Lan Ha Bay only. All the cruises will only visit one bay on a trip. If you prefer Halong Bay route, you can consider Paradise Elegance, Ambassador, Catherine, Essence Grand, Athena Luxury, Athena Royal, etc. Should you need further information, feel free to contact us. Regards, Halongbaytours Team
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Asked by Trang Huynh 2 months, 3 weeks ago
Hi! is it possible to book shuttle bus Hanoi - Ha long only one way and not round trip? There is only an option for round trip shuttle
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Answered by Cindy 2 months, 3 weeks ago
Dear Trang Huynh, Thank you for your email! We are so happy to hear from you! Yes, we can arrange one way bus Hanoi - Halong for you for USD 35/2 persons. Please share with me your travel dates, group size to check availability and help you to make the arrangements. Best regards, Cindy
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Asked by Lucia Leskovska 2 months, 3 weeks ago
Hi, I am planning to book a trip in January. I've just wanted to double check- just in case the cruise would be cancelled due to bad weather from your side, would I get the full refund? Also please what is the difference between deluxe room and premium deluxe room? Many Thanks
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Answered by Cindy 2 months, 3 weeks ago
Dear Lucia, Thank you for your question! Please see our cancellation due to bad weather below: (1) If the tour is canceled in advance with prior notice, a full refund will be made. (2) If the tour is canceled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). And the difference between a deluxe room and premium deluxe room is only the location. The Deluxe room is on the 1st deck and the premium deluxe room is on the 2nd deck. Other things are the same. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Stephanie Clark 2 months, 3 weeks ago
Hello, we are thinking of booking in December. Are the pool & jacuzzi heated? Thanks
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Answered by Cindy 2 months, 3 weeks ago
Dear Stephanie, Thank you for your email! We are so happy to hear from you! Please be advised that the pool on Peony Cruise is heated in December but as it is an outdoor pool and the weather in December is pretty cold, the water cannot be warm as expected. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Chris 2 months, 3 weeks ago
Can I fly into to Haiphong airport instead of Hanoi? Any pick ups in Haiphong?
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Answered by Lily 2 months, 3 weeks ago
Dear Chris, Thank you very much for contacting us! As per your request, we can provide a private car Hai Phong Airport - Halong for you at USD 45/ car for 2 persons. Please let me know if you want to book this! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Kyla 2 months, 3 weeks ago
Hi, Looking at booking for October 2023. Do you cater for food allergies? I'm allergic to all seafood and another travelling guest is allergic to sesame.
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Answered by Lily 2 months, 3 weeks ago
Dear Kyla, Thank you very much for contacting us! Regarding your question, yes, we can surely note this with the cruise, and they can cater to your food allergies on request, so kindly no worries! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by wengshun 2 months, 3 weeks ago
Is there Christmas surcharge on 23-24 Dec 2023? Also are there any hidden surcharges, for example is there a Halong bay entrance visa tax or something? Thanks!
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Answered by Lily 2 months, 3 weeks ago
Dear Wengshun, Thank you for your question! For Peony Cruise, the Christmas surcharge is only applied if you stay the night on board on December 24th. So as per your trip dates, you will not be charged an extra surcharge! Also, there are no hidden fees. For detailed inclusion and exclusion, please see the Inclusion & Options Section! We look forward to hearing from you! Best regards, Lily
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Asked by David Earvin Dequina 2 months, 3 weeks ago
Hello, we plan on taking the 2-night cruise on Dec 13 and want to ask if you can pick us up to an Airbnb instead of a hotel? Thank you!
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Answered by Lily 2 months, 3 weeks ago
Dear David, Thank you for contacting us! We are very happy to hear from you! Yes, we can surely pick you up at your Airbnb as long as it is in the Hanoi Old Quarter. May I know your Airbnb address, so we advise you better? Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Deborah 2 months, 3 weeks ago
Hi! Would like to enquire on the itinerary for 3D2N as I can only see the 2D1N listed here. I also wanted to check, if we arrive at the pier late, is there a service for us to get to the cruise? Thanks!
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Answered by Lily 2 months, 3 weeks ago
Dear Deborah, Thank you for contacting us! We are very happy to hear from you! Regarding your concern, please see and you can book the 3D2N Peony Cruise via this link: https://www.halongbaytours.com/cruise/peony-cruise/3-days-2-nights.html And if I understand correctly, you will get to the pier by yourself to start the cruise, right? If so, please make sure to be at the cruise pier at 11:30 PM for boarding. If you arrive late, you will need to cover extra speedboat fees to reach the cruise. We look forward to hearing from you! Best regards, Lily
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Asked by Anurag Agarwal 2 months, 3 weeks ago
Hi Team, I am planning for a 2 days/1 night cruise. I need a Pickup from Nam Định and Drop-off at Hanoi Airport. How I can proceed with this?
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Answered by Lily 2 months, 3 weeks ago
Dear Anurag, Thank you for contacting us! If you want a transfer Nam Dinh - Hanoi - Hanoi Airport, you would need a private car transfer as our shuttle bus only picks up and drops off within the Hanoi Old Quarter. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Yovchev 2 months, 3 weeks ago
Hi, I'd look a book a cruise but I am travelling solo and I don't see any good options - I'd have to book a room for double the price, which is not ideal. Are there any other options than the ones listed here?
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Answered by Lily 2 months, 3 weeks ago
Dear Yovchev, Thank you for contacting us! Please be advised that if you travel alone and stay in a cabin, there will be a single supplement applied, thank you for your understanding. Thus, may I suggest you other cruises with lower budgets than Peony Cruise? If so, please also let me know your trip dates (2 days or 3 days) so we can check availability and quote you the best price? We look forward to hearing from you! Best regards, Lily
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Asked by Giulia Rotta 2 months, 3 weeks ago
Hello, I would like to ask if there is any transfer that you can organize from Ninh Binh to the pier on the day of the cruise to be able to board the cruise on time. What would be the price for 2 people? Thank you!
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Answered by Lily 2 months, 3 weeks ago
Dear Giulia, Thank you for your question! Yes, we can surely arrange the transfer for you, so kindly no worries. The limousine bus Ninh Binh - Halong is USD 22/person. Please let us know if you want to book this! Should you need any assistance, please do not hesitate to contact us! Best regards, Lily
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Asked by Erik 2 months, 3 weeks ago
Hi, at what time do we return to Hanoi. Is it possible to reach the airport on time with an international flight leaving at 23:30? (both 2d/3d trip) Erik
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Answered by Cindy 2 months, 3 weeks ago
Dear Erik, Thank you for your email! We are so happy to hear from you! Please be advised that you will be back to Hanoi around 2.30pm so you still have plenty of time for your flight at 23.30, please no worries. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Madison Cooley 2 months, 3 weeks ago
Hi, I am wondering if you do transfers from Hanoi to Halong Bay and then Halong Bay to Ninh Binh after the cruise is finished? If so, how much would this be? Or how much would a one-way transfer from Hanoi to Halong Bay be?
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Answered by Lily 2 months, 3 weeks ago
Dear Madison, Thank you for contacting us! Yes, we do offer transfer from Halong Bay to Ninh Binh, so I would like to suggest you the following transfer option: (1) Hanoi - Halong: shuttle bus USD 35 for 2 people; (2) Halong - Ninh Binh: limousine bus USD 22/person. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Ida Yip 2 months, 3 weeks ago
My plane will land at Hanoi international airport on 29/12/2023 on 08:50. Is it possible to catch the cruise on 29/12? Any shuttle bus can be arranged from the airport to the pier directly? Thank you.
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Answered by Lily 2 months, 3 weeks ago
Dear Ida, Thank you for contacting us! Yes, your flight will still make it on time for the cruise at 11:30 AM in Halong. However, in case it gets delayed, the cruise will have a speedboat to take you to the cruise at an extra cost, thus please also consider booking earlier flights. We do not offer a shuttle bus to the airport, but we can arrange a private car Hanoi Airport - Halong at USD 110/ car/ one way for 2 persons. We look forward to hearing from you! Best regards, Lily
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Asked by kim de chavez 2 months, 3 weeks ago
Hello. Is there an option for guests to hike the titop island to see the view of Halong bay?
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Answered by Lily 2 months, 3 weeks ago
Dear Kim, Thank you for your question and we are very happy to hear from you! Please be advised that Peony Cruise does not visit Titop Island, so please let me know if you would like other cruises that visit this attraction, so we can suggest you other options. We look forward to hearing from you! Best regards, Lily
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Asked by Oscar Wong 2 months, 3 weeks ago
Hello, if i dont want to do Kayaking. Is there any sampan service on your cruise?
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Answered by Lily 2 months, 3 weeks ago
Dear Oscar, Thank you for contacting us and we are very happy to hear from you! Yes, bamboo boat riding is available on Peony Cruise when you visit Dark & Bright Cave, so please no worries. Should you have any questions, please do not hesitate to contact me! Best regards, Lily
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Asked by Kaye Read 2 months, 3 weeks ago
We are looking at booking a 3 day, 2 night cruise in March 2024 for my 60th birthday. I am gluten free; do you offer gluten free meals?
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Answered by Lily 2 months, 3 weeks ago
Dear Kaye, Thank you for contacting us and we are so happy to hear from you! Regarding your question, the cruise can cater to your gluten free food request so please no worries. Should you have any questions, please feel free to contact us! Best regards, Lily
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Asked by Matthew L McDermott 2 months, 3 weeks ago
Hello, I may be doing this trip as a solo traveler, is that allowed? Also, is there any snorkeling during this trip? Thank you. Matt
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Answered by Lily 2 months, 3 weeks ago
Dear Matthew, Thank you so much for contacting us and we are very happy to hear from you! Yes, you can definitely do the cruise as a solo traveler. To check the price rates, you can select the Rooms option as room for 1 adult. And please be advised that we do not offer snorkeling in Halong Bay. Should you have any further questions, please do not hesitate to contact us! I look forward to hearing from you soon! Best regards, Lily
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Asked by Oliver 2 months, 3 weeks ago
Hi there, We are looking at doing a 2 night/ 3 day stay with you in October. Do you offer a transfer to the Hai Phong airport after the cruise, instead of heading back to Hanoi? Thanks, Ollie
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Answered by Lily 2 months, 3 weeks ago
Dear Oliver, Thank you so much for contacting us and we are very happy to hear from you! After the cruise, we can help arrange you a private car to get straight from the cruise pier to Hai Phong Airport, so please no worries. Private car Halong-Hai Phong Airport is at 45 USD/ car for 2 persons or 55 USD/car for 3-4 persons. We look forward to hearing from you soon! Best regards, Lily
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Asked by YK 2 months, 3 weeks ago
Hi, with regards to the shuttle service, are we able to change the return bus to a day other than the check out day of the cruise if we plan on spending extra days in Halong after the cruise? For example, if the cruise ends on July 1st, can we opt to take the return shuttle on July 3rd? Otherwise, can we book the shuttle for only one-way (i.e. Hanoi -> Halong)?
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Answered by Lily 2 months, 3 weeks ago
Dear YK, Thank you for contacting us and we are so happy to hear about your travel plans in Halong! Regarding your inquiry, yes, our bus can pick you up on the later date, please come back to the Cruise pier at around 11:30 AM to wait for the bus. If you need any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Zach 2 months, 3 weeks ago
Hello, do you operate during the Tet holidays? We are planning a trip to Halong and we are hoping to get on a cruise on 9 February 2024. Thank you!
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Answered by Lily 2 months, 3 weeks ago
Dear Zach, Thank you for your inquiry and we are so happy to hear from you! I confirm that we do offer cruises on Tet Holidays with a surcharge. Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by ricc 2 months, 3 weeks ago
what is the COST fo the shuttle bus trasfer from HANOI? peony cruise 3 days. 8 aug 2023 from hanoi to cruise and then from cruise to hanoi (2 ways ticket)
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Answered by Lily 2 months, 3 weeks ago
Dear Ricc, Thank you for your inquiry and we are so happy to hear from you! For Peony Cruise, the shuttle bus Hanoi - Halong - Hanoi costs $35/ person/ round trip. Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Zayne 2 months, 3 weeks ago
Hi, I would like to check if it is possible for a direct pick-up from Noi Bai International Airport to the cruise. If so, by what time should I be arriving at Noi Bai to make it in time for the cruise?
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Answered by Lily 2 months, 3 weeks ago
Dear Zayne, Thank you for your inquiry! Regarding your question, yes, we can help arrange a private car to pick you up directly from the airport. Please make sure to be prepared for the pick-up at around 8:15 - 8:30 am. In case of delay, please schedule a flight before that to avoid rush transfers. Can you please share with us your travel date, the number of people who will travel with you, and your travel plan so we can check availability for you? If you have any further questions, please feel free to contact us! Best regards, Lily
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Asked by Sophie Aballain 2 months, 3 weeks ago
Hi is there an extra cost for a rollaway bed if we choose the deluxe cabin or premium cabin?
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Answered by Lily 2 months, 3 weeks ago
Thank you for your inquiry! Please let us know if you need extra bed for adult or children (younger than 12 or younger than 5) so we can inform you the rate accordingly. Should you have any further questions, please do not hesitate to contact us. Best regards,
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Asked by Pollyane 2 months, 3 weeks ago
Hello. What is the cost for the shuttle bus from Halong Bay to Hanoi? And what time does it arrive at Old Quarter? I have a flight at 18:30
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Answered by Cindy 2 months, 3 weeks ago
Dear Pollyane, Thank you for your email! Please be advised the cost is from USD 15 to 35/person for round trip depending on which cruise you choose. You will be back to Hanoi Old Quarter around 2.30 - 3.00pm so you still have enough time for your flight at 18.30 Please let me know which cruise you like or share with me your details about your trip plan for our further assistance. Best regards, Cindy
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Asked by Clarissa Alano 2 months, 3 weeks ago
Are all activities included - kayaking, bicycle ride, etc?
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Answered by Cindy 2 months, 3 weeks ago
Dear Clarissa, Thank you for your email! We are so happy to hear from you! Yes, all activities included in Peony Cruise - kayaking, bicycle ride, Tai chi, cooking class... You can see the itinerary I have sent to your mail for reference. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by S. Das 2 months, 3 weeks ago
I want to book cruise. Are you helping to send invitation letter for VISA. I am India passport holder. Please advise. Or need some help if i apply E-VISA individually
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Answered by Cindy 2 months, 3 weeks ago
Dear S. Das, Thank you for your email! We are so happy to hear from you! As the visa policy has changed after covid-19, we are not available to arrange visa letter now but you can easily apply for e-Visa via this official website: https://evisa.xuatnhapcanh.gov.vn/trang-chu-ttdt Should you have other queries, please do not hesitate to contact us. Best regards, Cindy
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Asked by Oliver Cox 2 months, 3 weeks ago
Hi! We are looking to book a cruise with you in July and would like to be back at Noi Bai Airport for a flight at 7:20pm. Does this allow enough time and would you be able to help arrange a transfer? Thanks, Ollie.
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Answered by Helen 2 months, 3 weeks ago
Dear Oliver, Thank you for your question. Yes, since the tour ends around 11:00-11:30 am and returning to Hanoi takes 2.5 hours, you can definitely have a domestic flight at 7:20pm. No worries. If you have any questions, Please feel free to let me know. Best regards, Helen
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Asked by Subhajit Paul 2 months, 3 weeks ago
Hi, I will be travelling with my wife and 3+ years old kid and planning for 3days 2 nights cruise. I would like to know, if I book 1 Deluxe Balcony Cabin, then do I need to pay anything extra for my kid? Also from old quarter to Tuan Chau Marina what are the conveyance\transfer options you have and what are their charges.
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Answered by Cindy 2 months, 3 weeks ago
Dear Subhajit, Thank you for your email and question. Please be advised your child will be free of charge as he/she is under 5 years old. For the transfer from Hanoi to Halong/cruise, you can take a shared limousine bus (max 8 guests) for USD 35/person/round trip or a private car at USD 165/round trip Should you have other questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Gabrielle 2 months, 3 weeks ago
Hi, I'm planning to book a 2 night 3 day tour. I was wondering if your cruise provides a quieter more relaxing experience rather than a loud with evening parties vibe. I'm looking to relax on this trip. I am also wondering if you accommodate food restrictions. I do not eat beef or pork.
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Answered by Helen 2 months, 3 weeks ago
Dear Gabrielle, Thank you for your inquiry and we are so happy to hear from you. Since Peony has many children, I would like to recommend you the Nostalgia Cruise - The Queen Suite cabin costs: US$660 for 2 people and US$35/person for shuttle bus round trip. This cruise pays great attention to the quieter and comfort of its passengers. Besides, all cruises can cater to your vegetarian food requirements. You can note with us when you book the tour. I hope this gives you an option to consider and if you have any other questions, please let me know any time! Best regards, Helen
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Asked by Ashleigh 2 months, 3 weeks ago
Does this boat offer Tai Chi class in the mornings?
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Answered by Quan 2 months, 3 weeks ago
Dear Ashleigh, Thank you for your email and questions! I would like to confirm that Tai Chi class is available on board in the morning. Should you need to proceed further with your booking, please kindly let me know. Best regards, Quan.
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Asked by Klara Khanh Amrein 2 months, 3 weeks ago
Hi we're going to arrive in Hai Phong, Cat Bi at about 11:30 o'clock. Could you pick us up with your airport shuttle so we could check in on time? Could we still check in later than 13 o'clock in case our flight is delayed ? Best regards!
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Answered by Annie 2 months, 3 weeks ago
Dear Klara Khanh Amrein, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that almost all of the cruises will depart at around 12:00 and it takes 1 hour from the airport to the cruise pier so I am afraid you cannot make it on time. You can still join the cruise later than others, but you will need to pay for a speedboat to catch the boat, also, miss a part of the trip. Hence, I would suggest you to take the cruise trip on the following day instead. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Alexander Bayerlein 2 months, 3 weeks ago
Hi, we are interested in traveling with you. Is there a possibility to be picked up in Hanoi old town and dropped off in haipong airport after the trip and how much does it cost. best regards Alex
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Answered by Quan 2 months, 3 weeks ago
Dear Alexander, Thank you for contacting us. Regarding your question, you can book our shuttle bus one way from Hanoi to Halong for your cruise and then book a private car from Halong Bay to Hai Phong Airport. Should you need any further assistance with your booking, please do not hesitate to contact us. Best regards, Quan.
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Asked by Naomi Sykes 2 months, 3 weeks ago
Hi! Do you run a laundry service?
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Answered by Melissa 2 months, 3 weeks ago
Dear Naomi, Thank you for contacting us and I am sorry that there is no laundry service on Peony cruise. Should you need further assistance please do not hesitate to contact us! Melissa
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Asked by Jaclyn 2 months, 3 weeks ago
Can you please confirm there is only one Peony boat? We specifically want to book the boat with the jacuzzi and pool on the deck for a 2 night, 3 day cruise.
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Answered by Quan 2 months, 3 weeks ago
Dear Jaclyn, Thank you for your inquiry. Yes there is only one cruise named Peony. If you would like the jacuzzi and pool, you can consider Capella cruise as well with an extra unique Inflatable Waterslide. Should you have any further questions, please do not hesitate to contact me. Best regards, Quan.
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Asked by Nina 2 months, 3 weeks ago
Hello, I'm hoping to book the Peony cruise 3 days/ 2 nights for 4 adults. We would like to be picked up at our hotel in Old Quarter Hanoi. Can we get dropped off at Ninh Binh after the cruise ? If so, how much would that cost per person. Thank you
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Answered by Melissa 2 months, 3 weeks ago
Dear Nina, Thank you for your email and we are happy to hear from you! We can arrange shuttle bus from pier to Ninh Binh for 22USD/guest. The transfer cost in total shall be 38 USD for Hanoi - Halong - Ninh Binh Should you need any further information please do not hesitate to contact us! Melissa
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Asked by Vin Patel 2 months, 3 weeks ago
Hello Do you cater for vegans? Thank you
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Answered by Cindy 2 months, 3 weeks ago
Dear Vin Patel, Thank you for your question. Yes, the cruise can cater to vegans so please no worries. Please let me know details about your request for our further assistance. Best regards, Cindy
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Asked by Katie 2 months, 3 weeks ago
do you provide ground transportation to the cruise port? I would need a pickup from Hanoi hotel to the cruise port. And for returning, I would need drop off at Hanoi airport. Can you provide me a cost for both transfers for 2 adults?
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Answered by Quan 2 months, 3 weeks ago
Dear Katie, Thank you for your question. For your requirements, you can consider the following options: (1) Private car Hanoi - Halong - Hanoi Airport: USD 180 per car; (2) Hanoi - Halong bay by shuttle bus & Halong - Hanoi Airport by private car: USD 140. Should you have any questions, please do not hesitate to contact me. Best regards, Quan.
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Asked by Eunice Ng 2 months, 3 weeks ago
Hi, I'm looking to book a 2d1n cruise on 26th-27th Aug? Can I check if you visit light dark cave and may i know how much is the transfer fee? is it possible to pick up from hotel at hanoi old quarter and drop off at Noi Bai international airport? i'm flying to danang on 27th march so can you advise me the timing pls?
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Eunice Ng, Thank you for your question and I am very glad to assist you with your trip. Yes, Peony Cruise does visit Dark and Light Cave. For the transfer, you can consider the following options: (1) Taking shuttle bus round trip (US$ 70 for 2 persons) and then a private sedan Hanoi center - Noi Bai airport (US$ 20/car) => You can reach the airport at around 3:00 - 3:30 PM; (2) Taking shuttle bus one way Hanoi - Halong (US$ 35 for 2 persons) and then private car Halong - Noi Bai airport (US$ 100) => You can reach the airport at around 2:00 - 2:30 PM. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Ron Savidge 2 months, 3 weeks ago
Hello. What would be the pick up time from Sinfonia del Rey for a Feb 7 cruise? And what time and date would be the drop off back to the hotel after the cruise? Thank you for your help.
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Answered by Annie 2 months, 3 weeks ago
Dear Mr. Ron Savidge, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. If you book the shuttle bus with us, the pickup time is around 8:15 - 8:45 AM and the drop-off time is 2:00 - 2:30 PM the following day at your hotel in Hanoi Old Quarter. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Vivian 2 months, 3 weeks ago
Hi, I was just wondering if all the Deluxe Balcony Cabins come with a bathtub in front of a window that overlooks the bay
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Vivian, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, all Deluxe Balcony cabins on Peony Cruise offer a bathtub with a direct view of the bay. Should you have any further questions, please do not hesitate to contact me! Best regards, Jolie (Ms.)
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Asked by Thao 2 months, 3 weeks ago
I will be traveling with my son who is 1 and half year old. We went to do the 2d1n cruise. Do you offer the bamboo or a small boat ride for those that don't want to/can't kayak but still want to see the view? I can't kayak with my son. He is too young.
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Answered by Cindy 2 months, 3 weeks ago
Dear Thao, Thank you for your email! Yes, the cruise has an option for bamboo boat ride instead of kayaking for sure. Should you need more information, please let me know. Best regards, Cindy
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Asked by wendy 2 months, 3 weeks ago
Hi, my flight wil reach hanoi airport at 1pm on 17 Jan. We will reach ha long bay around 4pm, could we still join this cruise? if yes how do we get there and what will we missed out?
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Answered by Mellisa 2 months, 3 weeks ago
Dear Wendy, Thank you for your email and inquiry! Regarding your question: I am sorry that that time is too late for same day cruising, can you consider next day instead? If you have any other questions please let me know any time! Melissa
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Asked by wonderqueen73@hotmail.com 2 months, 3 weeks ago
Good evening We will be interested in coming on your cruise potential date Sunday 29th October 2023. We will be needing a cabin that fits 3 adults in it. Could you please supply me with price of this many thanks Wendy
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Answered by Cindy 2 months, 3 weeks ago
Dear Wendy. Thank you for your email! We are so happy to hear from you! Our price for Peony cruise is US$270/person + $35/person/bus round trip for the 3 day and 2 night trip. We will arrange a deluxe balcony + an extra bed for 3 adults. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy
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Asked by Laura 2 months, 3 weeks ago
Is it possible to arrange a ride from Tam Coc to the port?
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Answered by Mina 2 months, 3 weeks ago
Dear Laura, Thank you for contacting us. We can arrange a private car (4 seats) from Ninh Binh to Ha Long. It costs $100 per car. May I know which day you want to travel and how many guests are traveling so I can check the availability for you? If you have any questions, please do not hesitate to contact us. Thank you and have a nice day! Ms.Mina
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Asked by Nikhil 2 months, 3 weeks ago
Does the cruise have vegetarian options for meals?
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Answered by Mina 2 months, 3 weeks ago
Dear Nikhil, Thank you for your email. Please be advised that all the cruises can cater to your vegetarian food requirements. May I know which day you want to travel and how many people are traveling so I can check the availability for you? I am looking forward to hearing from you soon and if you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Diana 2 months, 3 weeks ago
Is the family deluxe two rooms connected with one room double bed and one room with two twin beds? Are there three beds total?
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Answered by Lily 2 months, 3 weeks ago
Dear Diana, Thank you for your inquiry and we are so happy to hear from you! Regarding your question, yes, I confirm to you that the Family Deluxe Room is 2 Deluxe connecting cabins, which makes it the most suitable for families. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Elizabeth Grinstin 2 months, 3 weeks ago
Hi, I want to book for 2 adults for February. Is it possible to pay with 2 credit cards? Thanks
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Answered by Mina 2 months, 3 weeks ago
Dear Elizabeth Grinstin, Thank you for your question! Regarding payment, it is possible to pay with 2 credit cards. Could you share with me which day you want to travel so I can assist you further, please? I am looking forward to hearing from you soon. Best regards, Ms.Mina
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Asked by susu 2 months, 3 weeks ago
Hi, in the full itinerary, it says the check out is at 9.30am. However, at the Cruise Policy, it says the check out is 11.30am. Can I confirm the timing please? As need to book a flight out to HCM. thank you
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Answered by Mina 2 months, 3 weeks ago
Dear Susu, Thank you for your inquiry and we are so happy to hear from you! About the check-out time, the cabin check-out process starts at 9:30 am while the cruise sails towards the port and return to Tuan Chau Harbour at around 11:30. The shuttle bus transfer tourists back to Ha Noi at around 14:30. If you need further information please let me know! Thank you and have a nice day! Best regards, Ms.Mina
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Asked by mc 2 months, 3 weeks ago
Can the cruise cater to nut allergies?
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Answered by Chloe 2 months, 3 weeks ago
Dear Ms. Michelle, Thank you for contacting us! I confirm that all cruises can cater to nut allergy. I hope this is helpful for you! Have a nice day! Chloe
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Asked by Emily 2 months, 3 weeks ago
Hi, I would like to book a 2D1N with Peony Cruise. We would like to book the round trip shuttle (we are staying in Old Quarter). 1. Is the pickup at our hotel in Old Quarter or do we have to meet up somewhere for the shuttle? 2. On the return leg we want to be dropped off at Noi Bai International Airport. On the checkout page, there is only the $35/pp Hanoi - Halong - Hanoi option. How do I indicate on the checkout I want to pay the extra $10/pp to extend the shuttle to the airport? Thanks.
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Answered by Mellisa 2 months, 3 weeks ago
Dear Ms. Emily, Thank you for your inquiry and we are so happy to hear from you! I would like to answer your questions. The pick up is from any hotel in Hanoi Old Quarter. On the return we can only bring you back to Hanoi Old Quarter. You can pay 10 USD extra for the extend shuttle to the airport and we will add this to the balance payment. I hope this is helpful for you! If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Kyne Low 2 months, 3 weeks ago
Hi, It is my second time booking through halongbaytours since December 2019 and i am looking to stay at Peony Cruises again this December. I would like to ask if there are any special promotional rates?
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Answered by Annie 2 months, 3 weeks ago
Dear Kyne Low, Thank you so much for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. We still have a very good deal for Peony Cruise which is US$ 320/Deluxe Balcony cabin with US$ 35/person for shuttle bus round trip. Please note that there will be a surcharge of US$50/person for Gala dinner applies if guests stay on board on December 24th and/or December 31st. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Kunal Mahajan 2 months, 3 weeks ago
Is the visa fees also included in the free visa approval letter
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Answered by Ellie 2 months, 3 weeks ago
Dear Kunal, Before Covid the visa on arrival system used to be in place and you could apply online for a visa letter ($25/person) and pay stamping fee ($25/person) at the airport. We have helped with the visa letter so you just need to pay $25/person stamping fee at the airport, therefore saving you on the approval letter fee. After Covid the immigration policy changes and we can only apply for the visa letter if guests book their whole trip in Vietnam with us. As you are only booking the Halong Bay trip so we are not eligible to apply for the visa letter for you. Instead the evisa system is in place and you pay $25/person for evisa fee. It's still the same amount you would pay as before. I hope this information is clear and please let me know if you have any questions! Ellie
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Asked by CC 2 months, 3 weeks ago
Hi! What time is happy hour and what are the deals?
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Answered by Annie 2 months, 3 weeks ago
Dear CC, Thank you for your message. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Happy Hours on Peony Cruise is from 17:30 until dinner, and after dinner to late night. The deal is Buy one get one applied for several drinks. When you are on the boat, the cruise staff will inform you more details about this program. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Ivan 2 months, 3 weeks ago
Hi, for a 2 days 1 night cruise from 23 Dec to 24 Dec, do I have to pay the Christmas surcharge?
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Answered by Melissa 2 months, 3 weeks ago
Dear Mr. Ivan, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. The Christmas surcharge only applies if you take the trip from 24-25 Dec so you will not be charged for the stay on 23rd Dec. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Maria 2 months, 3 weeks ago
Hi, I'm planning to travel to Halong Bay, and I was wondering what time the 2 days and 1 night trip starts and ends. If we take the shuffle bus from Peony cruise , what time the bus will pick us up and what time drops us off in Hanoi Old Quarter? How can we book it? Is there a possibility that instead of drops in the Old Quarter, they leave us at the airport? does it have an added cost? Thanks you so much in advance :)
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Maria, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I would like to answer your questions below: 1. If you book your transfer with us the details will be as follows - the cost is $35/person/round trip for Peony Cruise: Pick up from Hanoi Old Quarter: 8:15-8:45am. If you stay outside of the Old Quarter we can make some exception such as for Sheraton or Intercontinental Hanoi with pick up time at 8:00am. Drop off after the trip: Cruise trip finishes around 11:30-12:00 and you will reach Hanoi between 2:30pm-3:00pm. Our bus can only drop off in Hanoi Old Quarter. If you wish to book a flight after the cruise trip please book one after 5:30pm to avoid rushing between places. OR you can fly from Hai Phong which is closer to Halong Bay. We do not offer direct bus to the airport but our van can continue to the airport after dropping off guests in downtown Hanoi. The surcharge for this trip to airport is $10/person and you will reach the airport at 4:00pm. 2. If you do not book transfer with us, please see the port/pier details and take note of contact person who will meet and greet you at the pier. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Han 2 months, 3 weeks ago
Hello, I have a question about your promotion as below: "Special Expat Deal 2022 - Only $160/person including bus" In terms of this special promotion, which room can you offer to customers for this promotion?
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Answered by Ellie 2 months, 3 weeks ago
Dear Han, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. Please kindly note that this special expat deal is for guests who have a work permit or temporary residence card (TRCs) in Vietnam. Please let me know if you have one of these documents so I can apply the expat rate for you. I look forward to hearing from you! Ellie
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Asked by Alessandro 2 months, 3 weeks ago
Hello, I was considering booking a Premium cabin for 3D2N cruise on August 9th. Before I complete the booking I have a couple of questions: 1) Is there a full refund in case of cruise cancellation due to bad wheater? 2) Is it possible to book only the drop off in Hanoi, we don't need the pick up since we are already in Haipong? Thank you for your time. Sincerely, Alessandro
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Answered by Ellie 2 months, 3 weeks ago
Dear Alessandro, Thank you very much for contacting us and I understand that weather is a cause for concern for visitors to Halong Bay. Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). Please note that the decision to cancel a cruise trip is made solely by Halong Port Authority. I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know! And yes we can arrange transfer one way too. Best regards, Ellie
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Asked by Miguel Angel Garcia Andres 2 months, 3 weeks ago
I want to book a deluxe 1 cabin with balcony 2 nights 3 days from the 5th september. But I want to know if you offer a shuttle service from Hanoi. I see that on web the fare for that is $480 and I just need to know if that include the transfer. If not, How much do you charge for that?
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Answered by Melissa 2 months, 3 weeks ago
Dear Miguel, Thank you for your inquiry! The cost for shuttle bus for Peony Cruise is $35/person/round trip. You can book online after selecting the cabin. If you need further information please let me know! Best regards, Melissa
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Asked by Rhea 2 months, 3 weeks ago
Hi, we are planning a 2D1N on 22 Jul - 23 Jul. What are the prices? Do you offer pick up from Hanoi and drop off to Ninh Binh?
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Answered by Lynn 2 months, 3 weeks ago
Dear Rhea, Thank you for your email and at the moment we still have cabin available on Peony Cruise for 22nd July. We can pick up in Hanoi but our bus does not go to Ninh Binh after that. We can help arrange private car to drop you off there. If you have any other question please let me know! Lynn
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Asked by Ashleigh 2 months, 3 weeks ago
Hello, I'm hoping to book the Peony Cruise 2 days/1-night cruise on 26.12.22 for a family of 5 (2 adults, 3 kids (12, 7, & 8). Do you have a room big enough for all of us or can you provide two interconnecting rooms? If so, which type of room am I best to book to ensure I get rooms side by side. I'm also looking for a hotel pick-up and drop-off from Hanoi. Thanks
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Answered by Jo 2 months, 3 weeks ago
Dear Ashleigh, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I have received your request for a quotation. On Peony cruise we have the family cabin which is double + twin connecting deluxe balcony which is best for your family. Total cost is $760 for your family, including surcharge for an extra bed for your 7 year old child. Pick up and drop off from Hanoi is $35/person my limousine bus. If you have any other questions please let me know any time! Jo (Ms.)
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Asked by Jennifer 2 months, 3 weeks ago
Hi, I'm looking to go on a 2 Day, 1 Night cruise on the 5th of January. Can you please let me know if its available? I am looking to book for 4 ADULTS and am requesting PICK UP from Old Quarter. Can you please send me any necessary information? I look forward to hearing from you soon.
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Jennifer, Thank you for your inquiry and we are happy to hear of your trip to Halong Bay! We are still available on 5th January and the cost is $320/deluxe balcony cabin and shuttle bus $35/person/round trip. Please review the program file as attached. If you have any questions please let us know! Melissa (Ms.)
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Asked by Gladys 2 months, 3 weeks ago
Hi, I would like to enquire on the family deluxe room for 3 people. Is there an extra bed? Also, is the price of 510usd final or there are additional charges? Also, will it be cheaper to go on weekdays?
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Answered by Hallie 2 months, 3 weeks ago
Dear Gladys, Thank you for your inquiry! Yes, the Family Deluxe cabin for 3 people costs: $510/cabin and $35/person for shuttle bus round trip. This cabin is 2 Deluxe connecting cabins. You can also choose a Deluxe Balcony cabin with extra bed costs: $405/cabin and $35/person for shuttle bus round trip May I know what day you would like to join the cruise so I can check the availability for you? I'm looking forward to hearing from you soon Best regards, Hallie
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Asked by Alison 2 months, 3 weeks ago
Hello - can you please tell me if there will be Peony Cruise for 3D/2N in December 2022 and if so what are the leaving dates ? We are family of 5, 2 adults and 3 children although the children are older than 12. We would like family cabin or connecting rooms for 5 people please. All information appreciated. Thank you.
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Alison, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. There is daily departure for Peony 3 day 2 night so may I know what is your travel date, and your children's age too? I already sent you the itinerary for this trip via your mail. If you have any questions please do not hesitate to contact me! Melissa (Ms.)
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Asked by Álvaro Luque Vargas 2 months, 3 weeks ago
Hello, We are planning a 2d1n from 23 to 24 of August. As far as I know, the transfer from Hanoi is included, right? Or we have to add the extra service during the checkout? Thanks!
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Answered by Jo 2 months, 3 weeks ago
Dear Álvaro, Thank you for your email! The cost for transfer for Peony is not yet included and it costs $35/person/round trip. If you wish to book this trip please let me know! Jo (Ms.)
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Asked by Candy 2 months, 3 weeks ago
Hello, if we fly to Cat bai international airport and land at 9am, is that enough time to join the cruise on 14th June? Also, how much will transfer cost? Thanks
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Candy, Thank you for your email. As it takes around 40 min from Cat Bi to the pier you will be fine for the cruise. The transfer cost is $40/car/way. If you have any other questions please let me know! Best regards, Melissa
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Asked by Long 2 months, 3 weeks ago
Hello, I plan to take a flight from Ho Chi Minh to Hai Phong for a 3D2N trip with your cruise. So, I want to ask if there is a free transfer from Hai Phong airport or not. If not, how much does it cost for the transfer?
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Answered by Melissa 2 months, 3 weeks ago
Dear Mr. Long, Thank you for your email and we are happy to hear from you! Please kindly note that all cruises now move to Tuan Chau pier for better amenities. You will need to take a taxi to the pier or we can arrange private car pick up for 900,000/car that take you from the airport to Tuan Chau Pier. If you have any questions please do not hesitate to contact us! Best regards, Melissa
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Asked by Megan 2 months, 3 weeks ago
Hi there, I see from the Q&As that the cruise does not operate daily. May I ask 1) Is the cruise available for 26-27 June? I'm looking at a cabin for 2 persons. 2) Is the shuttle bus transfer able to pick up at Sheraton Hanoi at West Lake? 3) I don't see cooking demonstration/class or taichi class included in the itinerary. Are they not included?
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Megan, Thank you for your email and I confirm that Peony Cruise operates on 26th Jun. The cost is $280/cabin and shuttle bus $35/person/round trip. Please see the file attached for the detailed itinerary I have sent to your mail. If you have any questions, please let me know! Melissa
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Asked by Natasha 2 months, 3 weeks ago
Does this boat have a pool? The Peony Cruise website has photos in the gallery with a pool at the rear of the boat but there is none shown on your photos.
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Natasha, Thank you for your email and questions. Peony Cruise indeed has a pool which we will update the website shortly. The itinerary sent to your email is also the most updated one for both Peony and Orchid Cruise, so you can take a look. Peony Cruise's website is not updated yet. If you need any further information please let me know! Best regards, Melissa (Ms.)
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Asked by TF 2 months, 3 weeks ago
Hi, 1) I saw this Q&A section that your trips are affected by covid. I would like to confirm that you have 2D1N trips organized on 15/6? 2) Also, if I am travelling alone, will the price be cheaper or do I still need to pay the price for 2? 3) As for the Hanoi-Ha Long transfer, is it possible for me to opt for one way Hanoi-Halong? How much will that be? Thank you.
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Answered by Hallie 2 months, 3 weeks ago
Dear Taurus, Thank you for contacting us! As I have checked the Peony cruise is temporarily available on June 15th for one cabin. The Deluxe Balcony cabin costs: $250/cabin and $18/person for one way shuttle bus Hanoi - Halong Total cost: $268 for your booking If you are happy to take this cruise, please kindly let me know so I can send you the link to secure your booking. I'm looking forward to hearing from you soon Best regards, Hallie
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Asked by Ankesh Khandelwal 2 months, 3 weeks ago
Hi, can you help confirm food options for vegetarian/vegan travellers? How do we book that? And what are the options available?
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Answered by Annie 2 months, 3 weeks ago
Dear Mr. Ankesh Khandelwal, Thank you for your email. Yes, all the cruises offer vegan or vegetarian meals on board. You can inform us in advance or once your booking is confirmed, we will double check with you about your diet requirement then. Could you please share with me the number of passengers in your group and your travel date in order for me to check the room availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Catherine ng 2 months, 3 weeks ago
Good afternoon, I would like to know if 22 September 2022 is available for 3 days 2 night cruise for 2 cabins? 1 cabin for 2 adults and 1 year old infant and 1 cabin for 2 adults. Please let me know. Thank you.
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Catherine, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I have received your request for a quotation for Sept 22 trip, however as we just get back from Covid, Peony Cruise does not surely offer 3 day 2 night trip. Can I recommend you other cruises with a definite departure for 3 day 2 night trip? I look forward to hearing back from you so I can send you our best offer. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Michelle Teo 2 months, 3 weeks ago
Hello, I am looking to book the peony cruise 3days/2nights from 18-20th May 2022 for 3 people. I would like to ask the following questions before booking: 1) Can I have the full itinerary for the entire cruise. 2) If I want to include roundtrip transport from Hanoi to Halong Bay, how much is it per pax? And where are the pickup point(s) and what time would it be? 3) What time are we expected to be back at Hanoi on the 20th? As we have an international flight at 5pm to catch on the same day. 4) As there are 3 of us (all adults) that will be going, can I book the normal rooms and request for a rollaway bed for the 3rd person? I notice that there is an option to add rollaway bed. 5) Do you have any ongoing promotions for the booking as well?:) Thank you! I hope to receive your response asap so that I can proceed to book it! Best, Michelle Teo
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Michelle, Thank you for your inquiry and we are happy to hear from you. I would like to answer your questions below. Before that I am sorry to inform you that because of Covid, Peony Cruise currently offers 2 day 1 night trip on Saturday only. For 3 day 2 night cruise please consider other options for your trip date: Heritage Cruise Binh Chuan: https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html It costs US$ 660/Delta Suite cabin with US$ 40/person for shuttle bus round trip. Extra person stay cost $300. This is the best trip as it offers all 3 bays (Halong Bay, Bai Tu Long Bay, Lan Ha Bay) in 1 itinerary. The service is also amazing. Orchid Cruise: https://www.halongbaytours.com/cruise/orchid-cruise.html It costs US$ 550/Suite Balcony cabin with US$ 40/person for shuttle bus round trip. Extra person stay cost $250. This is a boutique cruise with only 14 cabins. Scarlet Pearl Cruise: https://www.halongbaytours.com/cruise/scarlet-pearl-cruise.html It costs US$ 620/silver pearl Balcony cabin with US$ 30/person for shuttle bus round trip. Extra person stay cost $290. This is a modern design cruise boat. The quotes above already include some of the information you need. Pick up time is 8:30-9:00am from hotel in Hanoi and you will be back around 2:30pm. I hope this is helpful! Please let me know if you have any other questions. Best regards, Melissa (Ms.)
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Asked by Keng 2 months, 3 weeks ago
Dear Sir/Mdm Does the cruise include picking us up from our hotel and back to our hotel at the old quarters ?
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Answered by Melissa 2 months, 3 weeks ago
Dear Mr. Keng, Thank you for your email and I am happy to hear from you! The cabin cost of Peony Cruise does not yet include transfer round trip Hanoi - Halong Bay - Hanoi which is $30/person/round trip. This service picks up and drops off from your hotel in Hanoi. If you have any further questions please do not hesitate to contact me! Best regards, Melissa (Ms.)
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Asked by Jessica 2 months, 3 weeks ago
Hi, I am looking to book a 1 night trip on 25th April for 2 people, can you please let me know costs? And can you also let me know how busy it is for that date? Do you need a minimum number of people for the boat to run?
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Answered by Melissa 2 months, 3 weeks ago
Dear Ms. Jessica, Thank you for your email and we are happy to arrange the trip to Halong Bay for you. As Peony Cruise does not yet operate on 25th April, can I recommend you some other options below: Heritage Cruise Binh Chuan: https://www.halongbaytours.com/cruise/heritage-cruise-binh-chuan.html 1 Ocean Suite cabins is available at USD 360/per cabin + shuttle bus USD 40/per person. Orchid Cruise: https://www.halongbaytours.com/cruise/orchid-cruise.html 1 Suite balcony cabins is available at USD 330/per cabin + shuttle bus USD 40/per person Scarlet Pearl Cruise: https://www.halongbaytours.com/cruise/scarlet-pearl-cruise.html 1 Silver Pearl balcony cabins is available at USD 320/per cabin + shuttle bus USD 30/per person I hope you can consider this option and look forward to your reply! Melissa (Ms.)
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Asked by Laura 2 months, 3 weeks ago
hello I am interested in booking the Peony Cruise for 2 nights starting 10/22/22
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Answered by Mary 2 months, 3 weeks ago
Dear Laura, Thank you for your question. The rate for Deluxe Balcony cabin for 2 people on Peony Cruise on 22 Oct 2022 is US$ 560/cabin and US$ 30/person for the shuttle bus round trip. Can you please kindly share with us the number of passengers in your group in order for us to assist you to book the cruise accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Mary (Ms.)
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Asked by Sarah Tan 2 months, 3 weeks ago
Hello, is there a jacuzzi bathtub in the Deluxe Cabin?
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Answered by Mary 2 months, 3 weeks ago
Dear Sarah Tan, Thank you for your question. All cabins on Peony Cruise own a bathtub with a rain shower yet only Exclusive Suite has a jacuzzi tub in the room. I hope this helps. If you have other concerns, feel free to ask us. Best regards, Mary (Ms.)
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Asked by Balza 2 months, 3 weeks ago
Hi, If we land at Hai Phong airport can you pick us up. Is it in the price?
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Answered by Halong Bay Tours Staff 2 months, 3 weeks ago
Dear Mr. Balzar, Thank you for your question. We can arrange private pick up from Hai Phong Airport to one of the cruise piers for sure. May I know whether you will depart from Got Pier or Tuan Chau Pier so we can send you a quote? We look forward to welcoming you to Halong Bay!
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Asked by Sandy Wong 2 months, 3 weeks ago
Hi! We are a family of 2 adults and 2 children age 8 and 10. I would like know what the difference in bed arrangement between the family cabin $490 and the deluxe balcony cabin $630. Thanks!
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Sandy Wong, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. The family suite is connecting deluxe balcony cabin and with extra set up of fruits and flowers. Actually the price $490 is price set for 3 persons only. As your family has 4 member it will cost extra and the cost is $650 for family cabin for 4. Please note that the cabin cost does not include the transfer from/to Hanoi Old Quarter. If you need this service, the extra cost is US$ 30/person/round trip. The bus is Limousine van thus it is very comfortable. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Sondre 2 months, 3 weeks ago
Hi! Your trip looks amazing! We are considering booking your three-days trip (two nights), and have some short questions: 1: We need to be back in Hanoi at 15 pm the last day. Is this possible, and are you able to arrange the travel from Hanoi the first day and to Hanoi the last day for us? And at what price? 2: Are all meals included? And is it a fixed menu or buffet? Hope to hear from you soon! Have a nice day!
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Answered by Cindy 2 months, 3 weeks ago
Dear Sondre, Thank you for your questions. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. Firstly, we can surely arrange transfer Hanoi - Peony cruise - Hanoi for you and its cost is US$ 30/person/round trip. You will return to Hanoi Old Quarter at around 14:00 on the last day. Secondly, please be advised all the meals are included in the price. The meals will be both buffet (lunch) and set menu (dinner). I hope my info would be helpful and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Gabriela Morales 2 months, 3 weeks ago
Hi We're a couple and would like to book this cruise but we also want to take the seaplane. Is it possible to get dropped off at the aviation site once the tour ends?
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Answered by Cindy 2 months, 3 weeks ago
Dear Gabriela Morales, Thank you for your inquiries. Please kindly be advised that Peony Cruise departs from GOT Pier in Hai Phong while seaplane departs from Tuan Chau Marina in Halong, it is around 1-hour driving between the two piers. If you want to take the seaplane you can choose a cruise that departs from Tuan Chau for the most convenience. Or if you still want to take Peony cruise, we can arrange for you a private car to Tuan Chau Marina to take the tour. Please kindly consider it and share with us your decision. Best regards, Cindy (Ms.)
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Asked by ck chow 2 months, 3 weeks ago
Please advise the round trip transport cost for 2 persons from Hilton Garden Inn Hanoi to the boat.
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Answered by Bailey 2 months, 3 weeks ago
Dear Ck Chow, Thank you for your email and for contacting us. My name is Bailey from Halong Bay Tour department and I'm glad to assist you with your trip. Regarding your question, the cost for the shuttle bus round trip from Hilton Garden Inn Hanoi to the boat is USD 30/person. If you would like to use a private transfer, the cost depends on the car (4 or 7 seats) and the duration of your trip (1 or 2 nights) so please let us know more details for better assistance. Should you need further information, please feel free to ask. I am more than happy to assist you. Best regards, Bailey (Ms.)
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Asked by Sandy 2 months, 3 weeks ago
Can you please advise if smoking is allowed on the balcony of your cabin/room? Thank-you
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Sandy, Thank you for your question. Yes, you can smoke on the balcony or on the sundeck of the cruise. If you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Michael L 2 months, 3 weeks ago
Hello, I'm interested in taking the Peony Cruise 2 day / 1 night cruise. I plan on arriving at Hai Phong airport at 9am. Is transportation available from the airport directly to the boat? Also when the cruise finishes, is there transfer available directly to Hanoi Airport, and what time would it arrive at Hanoi airport?
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Answered by Hana 2 months, 3 weeks ago
Dear Mr. Michael, Thank you for contacting us! Please be advised that the shuttle bus is available from Hanoi old quarter only thus we would like to arrange a private car to pick you up from Hai Phong airport and to take you to Hanoi airport after the cruise trip. It costs 35USD/private sedan car from Hai Phong airport to the cruise port and 115USD/private sedan car from the cruise port to Hanoi airport. You can reach Hanoi airport at around 2:30 PM. I hope it helps and please feel free to let me know if you need any further information! Best regards, Hana (Ms.)
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Asked by Penny 2 months, 3 weeks ago
Hi, I am planning to book to go on 3D2N cruise from 2 Feb 2022. Can you advise if free shuttle transfer is included in the price? We are staying at the InterContinental Hanoi Westlake (05 P. Từ Hoa, Quảng An, Tây Hồ, Hà Nội, Vietnam). Also, is there wifi onboard the cruise?
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Answered by Cindy 2 months, 3 weeks ago
Dear Penny, Thank you for your question! Please be advised that shuttle bus is not included in our price. Its cost is US$25 per person for round trip by limousine van and the bus can surely pick you up at the InterContinental Westlake hotel. And yes, wifi is available onboard the cruise but the signal may not be stable when the cruise goes further into the bay. Should you have other questions, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Simonetta 2 months, 3 weeks ago
Hello, We want to book a 3 days-2 nights. Are you picking and dropping us up at Hanoi old city? Or it has an extra cost? Another thing, how big is the boat? How many people fit in?
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Answered by Jolie 2 months, 3 weeks ago
Dear Simonetta, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. Peony Cruise does offer a shuttle bus from/to hotels in Hanoi Old Quarter at US$ 30/person/round trip. Also, the cruise has 20 cabins and it can accommodate around 40 people. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Aravind 2 months, 3 weeks ago
HI, I just made a reservation for Jan 28th 2022 (3 days & 2 nights). I need a pickup from Hanoi (Hotel near Old quarter) and drop off at Hai phone for a 6 pm flight. Can this be arranged and what is the cost? And will I have enough time to take the flight at 6 pm from Hai phong
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Answered by Jolie 2 months, 3 weeks ago
Dear Aravind, Thank you for contacting us! Peony Cruise is at GOT Pier which is quite near to Hai Phong Airport so when the cruise trip finishes, you can just take a taxi for the most convenience. The cruise disembarks at around noon so you will have plenty of time for your flight. For the transfer from Hanoi Old Quarter to the cruise pier, we offer the shuttle bus at US$ 15/person, please confirm to us if you wish to book it in order for us to arrange it accordingly. I hope to hear from you soon and please let me know if you have any further questions! Best regards, Jolie (Ms.)
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Asked by Jojo 2 months, 3 weeks ago
Hi, Are there any discounts if we decide to skip the trip back to Hanoi? We want to take a bus from Ha long to Ninh Binh at the end of the cruise. Thanks
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Answered by Hana 2 months, 3 weeks ago
Dear Gabriela Morales, Thank you for your questions! If you only need the one-way shuttle bus transfer from Hanoi hotel to the cruise ship, the cost is US$ 15/person (instead of US$ 30/person for round trip transfer). May I know your trip date & group size thus I could check the availability and return to you with more details? Kind regards, Jolie (Ms.)
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Asked by Nguyen 2 months, 3 weeks ago
so i was wondering the fare of the shuttle bus, would that take us both there and back from hanoi after the cruise?
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Answered by Jolie 2 months, 3 weeks ago
Dear Nguyen, Thank you for your question! For Peony Cruise, the shuttle bus costs US$ 30/person/round trip. Please note that the pickup and drop-off area is in Hanoi Old Quarter only. Should you have any further inquiries, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Phuong Nguyen 2 months, 3 weeks ago
Our flight leaves Noi-Bai airport at around 5PM for Dong Hoi. (1) What time will the cruise dock, and debark? Will I have enough time for a car transfer from the Ha-Long Bay to the airport?; (2) How much does the transfer cost from Halong Bay's dock to Noi Bai Airport for 6 people.
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Answered by Amber 2 months, 3 weeks ago
Dear Phuong Nguyen, Thank you for your question and I'm glad to assist you with your trip. (1) The Peony cruise disembark around 11:30AM so if you take a private car go direct to the airport you will reach Noi Bai airport around 2:30PM; (2) The cost for private minivan from cruise port to the airport is USD 145 per van. Please feel free to contact me if you have any questions. Best regards, Amber (Ms.)
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Asked by Parash Dodhia 2 months, 3 weeks ago
Hi, I am planning to onboard on cruise during the month of December 2021 with approx 6 audlts and one child. Can you please let me know the charges to and from Hanoi? Further we will need vegetarian food, so could be also checked and let me know whether vegetarian food will be served?
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Answered by Amber 2 months, 3 weeks ago
Dear Mr. Parash Dodhia, Thank you for your email. My name is Amber from Halong Bay Tour department and I'm glad to assist you with your trip. The shuttle bus from/to Hanoi costs 30USD per person round trip. Or if you want a private minivan for your family I would arrange it for you with cost 170USD per car for 2 days tours and 210USD per car for 3 days tour. On boat, they do serve Vegetarian food so kindly no worries. Could you please provide me your travel date and your children's age for the best quote? I am looking forward to hearing from you soon and please feel free to let me know if you have any questions. Best regards, Amber (Ms.)
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Asked by Tammy Tran 2 months, 3 weeks ago
Hello, If I'm traveling with someone that lives in Vietnam, does that person need a passport to board the cruise?
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Answered by Amber 2 months, 3 weeks ago
Dear Tammy Tran, Thank you for your email. My name is Amber from Halong Bay Tour department and I'm glad to assist you with your trip. Please be advised that with overnight cruise all the guests need to bring ID card or passport to register on boat. Should you need further assistance, please feel free to let me know. Best regards, Amber (Ms.)
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Asked by Lieke 2 months, 3 weeks ago
Hello, we would like to book a cruise from 29-30th of December 2019. We want to be picked up in Hanoi on the 29th and drop off at Haiphong airport for a 5pm flight. Can you please inform me on the price for the transfers? Thank you
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Answered by Amber 2 months, 3 weeks ago
Dear Lieke, Thank you for your email. My name is Amber from Halong Bay Tour department and I'm glad to assist you with your trip. As I checked the Peony cruise have one room left on your trip date with offer: 01 Deluxe balcony cabin: 316USD Shuttle bus Hanoi - Halong: 15USD per person Private car GOT - Hai Phong airport: 35USD per car => Total cost: 381USD Should further information needed, please feel free to let me know in advance. Best regards,
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Asked by Julie Goodman 2 months, 3 weeks ago
Hello! We plan to take the Peony on 2/11. Can we take the transfer from Hanoi to the boat and then for the return from ferry to Hai Phong airport? Please let me know what time flight you would recommend out and how to go about booking.
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Julie Goodman, Thank you for your inquiry! Please note that the bus is available from/to Hanoi Old Quarter only. As the cruise pier is at GOT Pier which is quite near to Hai Phong airport, you can simply take a taxi for the most convenience. You will reach the airport at around 12:30 PM thus a domestic flight after 2:00 PM or an international flight after 3:00 PM would be fine. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Jenny Li 2 months, 3 weeks ago
Hello! We'd like to book 2-night cruise with you in January 2024. It looks though there is a benefit saying "Free Visa Approval Letter". What exactly this "free visa approval letter" mean? Can we enter Vietnam with it? Thank you, and look forward to hearing from you soon, Jenny
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Answered by Lisa 2 months, 3 weeks ago
Dear Ms. Jenny, Thank you for contacting us and we are happy to know that you will visit Halong Bay in January. As part of the offer, you will get a free visa letter to enter Vietnam. However, at the airport you will still need to pay $25 stamping fee to the Immigration Office as only the visa letter is free of charge. May I know where you are from as certain nationalities does not need a visa for Vietnam at all. If you have any questions, please let us know! Lisa
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Asked by Nathan 2 months, 3 weeks ago
Hi I am looking at booking the Exclusive Suite on 6 January 2021. But I would like to stay in Ha Long Bay rather than returning back to Hanoi. Is it possible to get off the boat stay in Ha Long Bay on the second day of the cruise? Thank you for your assistance. Looking forward to hearing from you. Nathan
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Answered by Jolie 2 months, 3 weeks ago
Dear Nathan, Thank you for your question. We can surely arrange for you the cruise with a shuttle bus one way from Hanoi, it is US$ 15/person. However, please note that the cruise pier is GOT Pier in Hai Phong and it is around 1-hour drive to Halong. We can arrange for you a private 4-seat car from the cruise pier to Halong at US$ 50/car/way, please let us know if you need this service. Please feel free to let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by tvinh 2 months, 3 weeks ago
I have several questions about the Peony cruise. Does the tour include a visit to any of the cave? We have 6 people in our party and how much would it be to get a private van/suv to travel from hanoi hotel to the pier. For the return trip, how much would it be for a private van/suv to Hanoi airport and what time would we reach the airport?
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Answered by Mary 2 months, 3 weeks ago
Dear Mr. Tvinh, Thank you for your question. Peony Cruise includes the trip to Dark - Bright Cave (underwater cave) and you will visit by a kayak or sampan boat. The cost for a private minivan Hanoi - Hai Phong - Noi Bai airport is 210USD/van. The cruise will disembark around 11:30 AM and you will reach Hanoi airport around 2:00 - 2:30 PM. Please let me know if you have any other inquiries. Best regards, Mary (Ms.)
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Asked by NEHA 2 months, 3 weeks ago
Hi, I am trying to book family deluxe for 3 adults and 1 child 6 years. is the extra bed included in the price. We all are vegetarians so what vegetraian options you would have on board. thanks, neha
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Answered by Jolie 2 months, 3 weeks ago
Dear Neha, Thank you for your interest in our cruise. Please note that Family Deluxe cabin is 2 Deluxe cabins connecting thus it can surely accommodate your family of 4 without an extra bed. May I know your travel date to check the availability and our rate? The cruise can also offer vegetarian meals for you as well thus please no worries. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Alex 2 months, 3 weeks ago
Hi, the itinerary doesn't mention that passengers are going to explore any cave around the bay. I am wondering if the cruise would stop at any island that has small caves?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Alex, Thank you for your question! At the moment, Peony Cruise visits Dark and Light Cave, a beautiful cave that is only accessible by boat or kayak. I have sent the detailed itinerary of the boat as attached, please kindly check it for more information. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Amanda 2 months, 3 weeks ago
Hi, are you able to snorkel during the cruise? Thanks!
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Answered by Hana 2 months, 3 weeks ago
Dear Amanda, Thank you so much for your interest in our service. Please note that snorkeling is not available during the cruise. However, you can swim and kayak as we mentioned in the program. Should you need further assistance, please do not hesitate to contact us. Best regards, Hana (Ms)
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Asked by Apoorva Sharma 2 months, 3 weeks ago
Hi. Could you elaborate on the New Year's / Christmas surcharge? What is the exact amount and how is it charged? Thanks
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Answered by Hana 2 months, 3 weeks ago
Dear Apoorva Sharma, Thank you for your question. If you travel on Peony Cruise on 24th or 31st Dec, there will be a surcharge of 40USD per person for the Christmas and New year celebration. I hope it helps and please let me know if you have any further questions. Best regards, Hana (Ms.)
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Asked by Daniela 2 months, 3 weeks ago
Dear Sir/ Madam We are planning to book this one for 2D/1N on the 27 of March and then on the 28 of March to fly to Da Nang from Hai Phong airport with flight at 13.55. If we have enough time to reach the airport and to take that flight? Thanks in advance!
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Answered by Cindy 2 months, 3 weeks ago
Dear Daniela, Thank you for your request! We now have a very good deal for Peony Cruise which is US$ 220/Deluxe Balcony cabin for 2 persons only. The cruise disembarks around 11:30AM and you can take a taxi quickly to Hai Phong Airport, which takes around 40 minutes so you will have enough time for your flight. Should you need any further information, please feel free to ask us! Best regards, Cindy (Ms.)
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Asked by Penny 2 months, 3 weeks ago
Hi, I am planning to book to go on 3D2N cruise on Jan 2022. Can you advise if free shuttle transfer is included in the price? We are staying in Hai Phong city. Also, is there wifi onboard the cruise?
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Answered by Mary 2 months, 3 weeks ago
Dear Penny, Thank you for your interest in our service. Firstly, I am sorry that the shuttle transfer is not included in the price. It costs US$30/person/round trip. Secondly, wifi is available for all passengers on Peony cruise but is sometimes unstable due to weak signal points across the mountainous bay. Should you have any questions, please do not hesitate to contact me. Best regards, Mary (Ms.)
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Asked by LEE.CH 2 months, 3 weeks ago
Hi! We are 3 adults. I'd like to book this cruse with "Family deluxe". Will we use a rollaway bed? And I see "Family premium deluxe" on other site. If there is this cabin, please let me know differences between two types and prices.
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Answered by Jolie 2 months, 3 weeks ago
Dear Lee, Thank you so much for contacting us and I am very glad to assist you with your trip. I would like to send you some options for 3 adults on Peony Cruise as follows: (1) Deluxe Balcony cabin + extra bed; (2) Family Deluxe cabin: 2 Deluxe cabins connecting, you can choose a double bed or twin beds in each room; (3) Premium Balcony cabin + extra bed: locates on the 2nd floor. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Ms Yap 2 months, 3 weeks ago
Hi, I will be arriving at Noi Bai International airport at 12noon, will i be able to board the cruise at 2-3pm? Thank you.
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Yap, Thank you for your inquiry. As the cruise departs at 12:00PM, I'm sorry that you don't have enough time to take the trip on the same day. You can consider staying in Hanoi for one night and then go for the tour the next day. Should you have any other questions, please feel free to let me know! Best regards, Jolie (Ms.)
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Asked by Jack Dougan 2 months, 3 weeks ago
Hi Jolie, I am looking at going on a 2 days 1 night trip with you on 24th Aug 2023, but were staying in the Movenpick hotel which I believe is 5 mins outside the Old Quarter. Would you still be able to collect us and if so, would there be any extra charge?
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Answered by Jolie 2 months, 3 weeks ago
Dear Jack Dougan, Thank you so much for your question. Yes, the bus can pick you up and drop you off at Movenpick Hotel at no extra charge, please kindly no worries. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Ethan Steinberg 2 months, 3 weeks ago
Hi, we're very interested in this cruise for the first week of December and wondering if it stops at one of the four floating villages in the bay?
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Answered by Jolie 2 months, 3 weeks ago
Dear Ethan Steinberg, Thank you for your concern! Peony Cruise does not visit floating villages but it includes other interesting places namely Trung Trang Cave and Dark and Light Cave. I have sent the cruise's detailed schedule to your email, please help me to check it. If you have any other questions, please feel free to contact us! Best regards, Jolie (Ms.)
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Asked by Harris 2 months, 3 weeks ago
Hi, do you think that we can catch the flight from HPH to Da Nang (DAD) departing at 14:00? Thanks
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Answered by Amber 2 months, 3 weeks ago
Dear Mr. Harris, Thank you so much for contacting us! Peony Cruise disembarks at around 11:30 AM and it takes 45-50 mins to Cat Bi airport by taxi so you will have enough time for the flight at 14:00 to Da Nang. I hope this helps and please let me know if you have any further questions. Best regards, Amber (Ms.)
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Asked by Simona 2 months, 3 weeks ago
Hi, we will Book the luxury Cruise Peony (2 days one night on 27 December) . Is it possible to add the transfer (round trip) from Hanoi to the Halong bay? How much is it?
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Answered by Hana 2 months, 3 weeks ago
Dear Ms. Simona, Thank you for contacting us! Yes, you can surely book the transfer round trip from Hanoi, it costs 30USD per person. Could you provide me with the number of passengers so I can check availability? I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Hana (Ms.)
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Asked by Andrea C Gill 2 months, 3 weeks ago
I am wondering if I can fly to Haiphong (HPH) to get on your cruise. I am aware your transfer is from Hanoi but just want to make sure I can get on a taxi and go to the port from this airport.
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Answered by Cindy 2 months, 3 weeks ago
Dear Ms. Andrea, Thank you for contacting us with your question! You can also fly to Hai Phong airport, from there it is about 30-40 minutes by taxi to Got Pier where you board the cruise. Best regards,
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Asked by Fae 2 months, 3 weeks ago
Hi, Can I check on the food provided onboard. Do you have halal meals? Or can we customised our dietary requirements to vegetarian but seafood is okay and no alcohol in food items?
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Answered by Jolie 2 months, 3 weeks ago
Dear Fae, Thank you so much for contacting us and I am very glad to assist you with your trip. I am sorry that the cruise organizer cannot prepare Halal food. They can prepare vegetarian but seafood and no alcohol in food items for you, I hope it is okay. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Michael Wu 2 months, 3 weeks ago
Hi, If we took this cruise, would it be possible to get back to Hanoi Noi Bai airport in time for a 3:30 pm flight to Kuala Lumpur if we took the regular shuttle?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Michael Wu, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that even if you take a private car, you will reach the airport at around 2:00 - 2:30 PM and I am afraid it is late for your flight. Can you please change to a later flight or take the cruise a day earlier? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards,
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Asked by Carolina Bouza Rodriguez 2 months, 3 weeks ago
Hi, we are considering booking the 3-day cruise. My mum would be joining us but she can't ride a bicycle. I can see by the itinerary that there're activities that involve riding around villages in a bicycle. Is there an option to see the same sights without having to ride a bicycle? Thank you :-) Carolina
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Answered by Amber 2 months, 3 weeks ago
Dear Ms. Carolina, Thank you for your question and I'm glad to assist you with your trip. As the itinerary of Peony cruise 3D2N have activity riding through Viet Hai Village, if your Mom can ride the bike, she can take electric car to see the sights instead of do biking. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Ryan 2 months, 3 weeks ago
Is there wi-fi?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Ryan, Thank you so much for contacting us and I am very glad to assist you with your trip. Yes, the cruise does have wifi, however, the signal is not stable since you are on the bay. I hope you understand this situation! Best regards, Jolie (Ms.)
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Asked by Alvin 2 months, 3 weeks ago
What is the cancellation policy for bad weather or weather that is not suitable for sailing? We would like to arrange a pick up from Hanoi to Halong Bay, how much would it be? We are travelling to Ninh Binh after the cruise, can you arrange the transportation and how much would it be?
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Answered by Amber 2 months, 3 weeks ago
Dear Mr. Alvin, Thank you for your email. Please be advised that at this time, we are offering special deals for expats that are non-refundable and non-cancellation. In case of bad weather: 1/ If the tour is canceled by the Management Board of the bay before your trip date, we will support to amend your trip to a later date. 2/ If the tour is canceled midway through, you will be charged for service already used (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies for each specific case). About the transfer, the cost of a shuttle bus from Hanoi to Got Ferry, Haiphong is 15USD/person/way. After the trip, we also can arrange a private 4-seat car to Ninh Binh at the cost of 110USD per car. May I know your travel date then I can check the availability for you accordingly? Looking forward to hearing from you soon. Best regards, Amber (Ms.)
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Asked by Daniel L 2 months, 3 weeks ago
Hello! I was looking to do 3d/2n on September 21st or 22nd. I was wondering if you offer the round trip shuttle to/from Hyatt Regency West Hanoi? Also would it still be $30/pp? Thank you
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Answered by Ellie 2 months, 3 weeks ago
Dear Mr. Daniel, Thank you for your email and I am sorry that our bus only picks up + drops off in Hanoi Old Quarter. For Peony cruise it costs $35/person/round trip. If you stay at Hyatt Regency West you need to take a taxi to the Old Quarter to join the tour. Best regards, Ellie
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Asked by Prashant 2 months, 3 weeks ago
Hi, is the trip elderly friendly? Are there elevators on the boat?
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Answered by Lily 2 months, 3 weeks ago
Dear Prashant, Thank you so much for contacting us! Peony Cruise is a lovely cruise and also elderly friendly, but it does not have elevators. If you seek a cruise with elevators, please refer to these following cruises: Capella Cruise; Ambassador Cruise; Indochine Cruise; Elite of the Seas. Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Patrick O'Hara 2 months, 3 weeks ago
Hello - We would like to arrange to be driven directly to the airport from Hai Phong, after the cruise. How much would that cost? It is for 2 people. Thank you!
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Answered by Jolie 2 months, 3 weeks ago
Dear Patrick O'Hara, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. We can arrange for you a private car from the cruise pier to Noi Bai Airport (Hanoi) at US$ 110/car/way and you can reach the airport at around 2:00 - 2:30 PM. Please consider and let us know if you wish to take it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Charlotte England 2 months, 3 weeks ago
Do you do a 2 night 3 day option? Many Thanks
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Answered by Jolie 2 months, 3 weeks ago
Dear Charlotte England, Thank you for your question and I am very glad to assist you with your trip. Yes, the cruise does offer 3 days 2 nights trip. May I know your travel date for checking the availability and our best offer? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Maria Soliman 2 months, 3 weeks ago
Do all your rooms include bathtubs?
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Answered by Sunny 2 months, 3 weeks ago
Dear Ms. Maria, Thank you for your inquiry and I am very glad to assist you with your trip. About your question, please kindly note that we offer all cabins with bathtubs. Kindly no worries. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Sunny (Ms)
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Asked by Mandy 2 months, 3 weeks ago
Hi, is the family deluxe 2 interconnecting rooms?
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Answered by Cindy 2 months, 3 weeks ago
Dear Mandy, Thank you for your question. I am very glad to assist you with your trip. Yes, the family deluxe is 2 interconnecting rooms. Please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Cheong Fui Yin 2 months, 3 weeks ago
Is the bicycle ride included in the price?
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Answered by Cindy 2 months, 3 weeks ago
Dear Cheong Fui Yin, Thank you so much for contacting us and I am very glad to assist you with your trip. Yes, the bicycle ride is included in the price already. Please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Ty 2 months, 3 weeks ago
Hi, I'm planning to book a 2D1N on 19Nov, but would like to clarify the below questions before proceed. 1. there is any public transport from Hanoi, or I must book for the bus transfer? 2. How much is I take the private transportation, i.e. taxi? 2 pax. Thank you.
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Answered by Melissa 2 months, 3 weeks ago
Dear Tien Yong, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I would like to answer your questions below: 1. We can arrange shuttle bus Hanoi - Halong - Hanoi. At the moment there is no public transfer that pick up from hotel and go to the pier. 2. Private car is $160 per car round trip, and shuttle bus is $35/personr/round trip. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Merasol Menchavez 2 months, 3 weeks ago
Hi, i am planning to book for two days 1 night halong bay cruise on 25 Feb, however my worries is i might not be able to catch my flight on 26 Feb at 17;50pm flight to Siem reap. Kindly advise if the timing will allow me. Thanks
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Answered by Hana 2 months, 3 weeks ago
Dear Ms. Merasol Menchavez, Thank you for contacting us with your question! As Peony Cruise departs from Hai Phong, only 2 hours by bus from Hanoi, you will get back to Hanoi at 2:00-2:30pm approximately and have enough time for the flight to Siem Reap. At the moment we still have cabin available on 25 Feb- if you wish to book please let us know! Best regards,
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Asked by Cory Allen 2 months, 3 weeks ago
What is the difference between a deluxe cabin and premium cabin?
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Answered by Hana 2 months, 3 weeks ago
Dear Mr. Cory Allen, Thank you for your question. Deluxe cabins on Peony Cruise are located on first level while premium cabin is on second level with better view of the Bay. The room set up is similar. If you have other questions please let me know!
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Asked by Dean Hoffmann 2 months, 3 weeks ago
Hello, I would like to book this cruise 3 days / 2 nights. Day (1) 29 Sept, day (2) 30 Sept & day (3) 1st October. Would we get back to Hanoi airport in plenty of time catch a 4.30PM flight on day 3?
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Answered by Cindy 2 months, 3 weeks ago
Dear Mr. Dean Hoffmann, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. Please be advised that the bus would get back to Hanoi at about 2.00pm and it is 45 minutes from Hanoi city center to Hanoi airport thus it would be okay if your flight is a domestic flight. If it is an international flight, to avoid any risk, you can take a private car to go to the airport directly or if you want to save cost, you can stop at the outside of Hanoi (you might reach there at about 1.30pm) and take a taxi to the airport right after. I hope my info would be helpful and please feel free to let me know if you have any questions. Best regards, Cindy (Ms.)
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Asked by Iasmine Ward 2 months, 3 weeks ago
Hi, I'm looking to book for 2 people on the 13th of March, how much would it cost to arrange a shuttle bus to an from our hostel in Hanoi?
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Answered by Hana 2 months, 3 weeks ago
Dear Ms. Iasmine, Thank you for your question! We offer limousine bus service to and from your hostel in Hanoi and the cost is $30/person/round trip. The journey takes around 2 hours. If you have any questions please let me know!
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Asked by Ernesto 2 months, 3 weeks ago
Hi I'd love to book this tour, what time does it leaves and what dock? My flight is to Hai Phong, and I want to know if I can get it.
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Ernesto, Thank you so much for contacting us with your inquiry and we are happy to hear from you. The cruise will leave around noon at 12:30pm. If you arrive in Hai Phong before 11am you will make it for the same day trip! Best regards,
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Asked by Syafeeq 2 months, 3 weeks ago
hi, do you have any recommendation for transport from Hanoi to the cruise?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Syafeeq, Thank you for your question! We can arrange shuttle bus transfer from Hanoi to the cruise and the cost is $15/way/person or $30/round trip/person. If you wish to book transfer please let us know!
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Asked by kaitlin 2 months, 3 weeks ago
Hi, We are booking a 3 day 2 night and got quoted $520. On their website and on the itinerary stated below it says that we would get picked up by a shuttle. How much would it cost per person for the shuttle service if it isn't included? Also if we wanted to stay an extra day in halong , can we take the shuttle the following day?
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Answered by Hana 2 months, 3 weeks ago
Dear Ms. Kaitlin, Thank you for contacting us with your question! The cost for shuttle bus round trip is $30/person and you can surely take the shuttle back the following day (19 Feb instead of 18 Feb). If you have any questions please let us know!
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Asked by Lee 2 months, 3 weeks ago
Hi, I am traveling to Halong Bay with my partner this November. Does the price include all meals on board?
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Answered by Jolie 2 months, 3 weeks ago
Dear Lee, Thank you for your question and I am very glad to assist you with your trip. Please be advised that the price includes all meals on board. However, please note that drinks are excluded. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Mandy C. 2 months, 3 weeks ago
Hi, I got a quote for a family deluxe room, 3D2N, for 3 adults for $880. Is there a fee for a rollaway bed for the 3rd pax? Also, can you please let me know how much does it cost to hire an electric car on the second day since my friend does not bike?
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Answered by Hana 2 months, 3 weeks ago
Dear Ms. Mandy, Thank you for your questions. The price $880 is for family deluxe room which is connecting cabins and full set-up bed for the third person as well. Please no worries. The electric car costs $5/person. Best regards,
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Asked by Marlene E. 2 months, 3 weeks ago
Hi, I am planning on booking the 2D/1N Cruise on January 10 and was wondering if it's possible to book the shuttle only one-way as we'll fly out of Hai Phong afterwards? Could you also advise what time guests disembark in Cat Hai? Thank you very much!!
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Answered by Jolie 2 months, 3 weeks ago
Dear Ms. Marlene, Thank you for your email and question. You can surely book one way bus from Hanoi to Hai Phong, the cost is $15/person. On second day you will get off the boat around 11:00-11:30am. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Andy 2 months, 3 weeks ago
Hello, I would like to check with you if this cruise available on 6th september? We are staying at hanoi and do you provide a shuttle bus from Hanoi?
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Answered by Jolie 2 months, 3 weeks ago
Dear Mr. Andy, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. However, I am sorry that Peony Cruise will not be launched until October. May I suggest you consider Azalea Cruise as an alternative? (https://www.halongbaytours.com/cruise/azalea-cruise/2-day-1-night.html). This cruise comes from the same company as Peony Cruise. The cost is US$ 328/Deluxe Balcony cabin. Flash Sale Promotion: Free shuttle bus round trip - Non-amendable, non-refundable I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Pamela johnson 2 months, 3 weeks ago
Hello, I would like to book this cruise but we are staying at Moon Bay Ha Long Hotel and if I'm correct your cruise departs from Hai Phong, do you provide a shuttle bus from Ha Long Bay? Many thanks Pam Johnson
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Answered by Hana 2 months, 3 weeks ago
Dear Ms. Pamela Johnson, Thank you for contacting us with your question! I am sorry that at the moment the shuttle bus only departs from Hanoi. You can take a taxi from your hotel in Halong Bay to Hai Phong pier which costs around $40 and transfer time is 1.5-2 hours. If you have any questions please let us know! Best regards, Hana (Ms.)
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Asked by Alice Chen 2 months, 3 weeks ago
Hi, I'm traveling to Halong Bay this November with my husband and 3 year old kid. Will the cruise be running by then? Do I have to pay any surcharge for my child's ticket?
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Answered by Hana 2 months, 3 weeks ago
Dear Ms. Alice, Thank you for your question and we are happy to know you are visiting Halong Bay this coming November! It's one of the best months to visit Halong Bay. Peony cruise will start operating on October 18th this year so you can surely book your November trip on this cruise. According to the cruise policy, children under 4 year old travel free of charge so you just need to pay normal cabin price for 2 adults (no surcharge for 3 year old child). I hope this information is helpful! Please let me know if you have any other questions or need further assistance!
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210 Customer reviews for Peony Cruise

9.8
Excellent
Based on 210 reviews
Score breakdown
Cruise quality
9.5
Food/Drink
9.6
Cabin quality
9.8
Staff quality
9.8
Entertainment
10.1
Traveler rating
  • Outstanding: 74
  • Excellent: 123
  • Very good: 12
  • Terrible: 1
Traveler type
  • Family with children: 22
  • Groups of friends: 32
  • Mature couples: 78
  • Solo travellers: 8
  • Young couples: 70
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
Sort reviews by: Newest
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  • Highest
  • Lowest
Emily Johnson
UK
12-05-2024
Mature couples
Excellent
Very effective staff. Relaxing activities. Comfortable bedroom. Transfer service was smooth. Limousine was comfortable.
Few Vietnamese dishes on the menu. We wanted a more local menu. There should be anti-slip mats in the bathroom.
Cruise quality
9
Staff quality
10
Food/Drink
9.5
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 4
Alejandro García
Spain
10-05-2024
Family with children
Excellent
Peony was the first lovely cruise we stayed on. Full amenities were equipped. Vibrant atmosphere at night. The food was really delicious. The service from the staff was excellent.
The cleanliness of the pool needs to be improved.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 4
Sofia Romano
Italy
07-05-2024
Mature couples
Excellent
We just finished our trip to Lan Ha bay on the Peony cruise. We stayed there for 2 days. We really enjoyed every second of the trip. Especially kayaking. The seats on the kayak were comfortable, perfect for exploring caves and relaxing. Day 2, we started early to go to the cave, but in return, we had more break time. Well organized itinerary. There were many dishes to eat. We recommend you try delicious dishes for dinner. The food was amazing. The vegan menu was also very rich. Attentive and friendly staff.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
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YES 5
Lukas Müller
Germany
04-05-2024
Young couples
Outstanding
Among so many choices of ships on Lan Ha bay, I was lucky to choose the Peony cruise. If someone asked me about this ship, I would recommend it to them. A once in a lifetime trip. Peony was not too big but cozy. The schedule was moderate, stopping at not too crowded places in Lan Ha bay. We had to pay an extra fee for the shuttle service and drinks on board, but everything was worth it and well catered for.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 3
Evelyn Dupont
France
02-05-2024
Mature couples
Excellent
Luckily, we booked accommodation with a panoramic view from our cabin. The diversity of the breakfast menu is quite suitable for picky eaters like me. Rooftop with beautiful landscape view of Halong bay.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 1
Yasmin Ahmed
Iran
30-04-2024
Groups of friends
Excellent
The balcony is secluded a bit, not too noisy for my embarkation on the sunrise and sunsets.
Felt quite rushes on activities in 2 days 1 night itinerary.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 4
Hiroshi Tanaka
Japan
28-04-2024
Young couples
Outstanding
We highly recommend the Peony cruise, especially for couples looking for a romantic trip. My boyfriend and I had a wonderful experience on this cruise. From the cruise booking, we received a dedicated consultation. They helped us book transfers from our hotel to the cruise then to Ninh Binh. I was considering going back there with my family.
We can’t complain about this lovely cruise.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
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YES 3
Paula Garcia
Argentina
25-04-2024
Mature couples
Excellent
We were surprised by the vegetarian menu. All dishes served my taste well.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9.5
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 1
Anders Andersen
Denmark
23-04-2024
Young couples
Excellent
Courteous staff. We really appreciate Mrs. Huong helping us clean our room and keep it neat.
Nothing significant
Cruise quality
10
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 4
Priya Singh
India
20-04-2024
Mature couples
Excellent
We felt at home thanks to the thorough help of the staff who wanted to help with everything.
Hot tub wasn’t very clean. The boat seemed to move slowly most of the time.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 5
View all reviews
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