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What Our Guests Say
Excellent Based on 78 reviews
We had 1 night on Alisa Premier. Everyone on board took care of us very well. Food was okay. The t...
About Alisa Premier
With 22 well decorated cabins on board, Alisa Premier seeks to bring guests memorable experience in the beautiful setting of Halong Bay, one of the world's new 7 wonders. All cabins are tastefully furnished and can house up to 3 persons. Especially the cabins on second floor offer balcony with bird eye view of the Bay.
4 things that we love most about Alisa Premier
- New luxury cruise
- Room is spacious
- Triple cabin and family connecting cabin available
- Perfect choice for honeymooners
Full Itinerary
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- Full equipped luxury en-suite cabin with A/C, hot water
- All meals onboard
- Complimentary mineral water
- Complimentary morning tea and coffee
- Welcome drink
- Cookery demonstrations
- Entrance and sightseeing fees
- Kayaking
- Fishing equipment
- English speaking guide
- Transfer from Hanoi to Halong and return by Shuttle Bus (service available - see Cruise policy)
- Additional drinks
- Tips and other personal expenses
- All other services not mentioned above
- Check-in: 12.00 am
- Check-out: 11.00 am
- Arrival time in Hanoi: 04:30pm
- Guide: English Speaking Guide
- Child under 5 years sharing fully paid cabin with parents: No additional charge, limited to one child per cabin.
- Child from 5 to 11 sharing fully paid cabin with parents: Charge 75%, limited to one child per cabin
- Child from 12 and above are charged as adult
- Shuttle bus: $35/person/round trip, pick up and drop off from hotels in Hanoi Old Quarter only by luxury limousine car
- Peak season surcharge: $35/person on 24 and 31 December
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates.
- Less than 3 days prior to check-in: 100% of total rates.
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Asked by James Gilchrist | Jul. 14, 2023 08:19
Hi, We are currently booking a holiday in Hanoi, and are looking at staying in the old quarter. I understand that you are able to arrange a shuttle service to and from the ship? Kind Regards, James Gilchrist
Answered by Jolie | Jul. 14, 2023 08:20
Dear Mr. James Gilchrist, Thank you for your question and I am very glad to assist you with your trip. The shuttle bus transfer is US$ 30/person round trip from/to your hotels in Hanoi Old Quarter area. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
Asked by Ashley | Jun. 27, 2023 10:56
Hi, is there free transport provided from Hanoi hotel to the cruise? Is there a free cancellation policy?
Answered by Melissa | Jun. 27, 2023 10:56
Dear Ms. Ashley, Thank you for your inquiry and we are so happy to hear from you! I would like to answer your questions as follows: (1) At the moment, Shuttle bus round trip Hanoi - Halong - Hanoi costs $30/ person ; (2) You can cancel free of charge up to 30 days before departure date. After that it will be a 10% cancellation fee if you cancel 7 days before the trip date. Please refer to the section “Inclusions & Options” on our website for further information. If you have any other questions please let me know any time! Melissa (Ms.)
Asked by Melodie | May. 31, 2023 04:20
What is the itinerary for a 3 day/2 night cruise? Thank you.
Answered by Quan | May. 31, 2023 04:19
Dear Melodie, Thank you for your questions! I would like to provide you with some information regarding the cruise itinerary for 3 days and 2 nights. The cruise will sail through Halong bay and make a brief stop at Pearl Farmhouse and then fully stop at Sung Sot cave for your kayaking trip. For the second day, you will be able to visit Ti Top Island and maze caves throughout the day. Cooking class, happy hour sunset party, after dinner, etc. will be distributed throughout the trip. Finally you will come back to Tuan Chau port at noon on the last day. Looking forward to hearing from you. Best regards, Quan.
Asked by James Gilchrist | Oct. 18, 2021 10:35
Hi, We are currently booking a holiday in Hanoi, and are looking at staying in the old quarter. I understand that you are able to arrange a shuttle service to and from the ship? The dates we are looking at for a 2day/ 1 night cruise would be the 14th/15th of December 2021. Could you please let me know what our options are, and how much they would cost? Thank you. Kind Regards, James Gilchrist
Answered by Jolie | Oct. 18, 2021 10:47
Dear Mr. James Gilchrist, Thank you for contacting us! Our offer for Alisa Premier Cruise is US$ 400/Junior Suite cabin for 2 persons and US$ 30/person for shuttle bus round trip from/to your hotels in Hanoi Old Quarter area. Please kindly consider and let me know if you wish to go ahead and book it. Best regards, Jolie (Ms.)
Asked by Henrik | Sep. 01, 2021 09:58
Hi, I want to ask if you provide wifi onboard?
Answered by Jolie | Sep. 01, 2021 10:03
Dear Mr. Henrik, Thank you for your inquiry and yes, wifi is available onboard. However, as this is a mountainous area, the signals may be unstable sometimes. We hope you understand the situation! If you need any further information, please feel free to contact me! Best regards, Jolie (Ms.)
Asked by Nathan | Aug. 05, 2021 05:39
Hello! May I know how to get on this boat? We'll be staying in Hanoi.
Answered by Hana | Aug. 05, 2021 05:44
Dear Mr. Nathan, Thank you for your question! If you are staying in Hanoi, we offer the shuttle bus at US$ 30/person or a private sedan car at US$ 140/car/round trip for 2 persons for 2 days 1 night. May I know your trip date, group size then I could check availability and return to you with more information? Should you need further assistance from our side, please do not hesitate to contact us. Kind regards, Hana (Ms.)
Asked by Susan | Jul. 23, 2021 04:44
Hello, may I ask what time the bus arrives in Hanoi the next day?
Asked by Brenda Rice | Jul. 16, 2021 11:11
Can you tell me the itinerary for the 2 night cruise as I cannot see it on my computer on your website.
Answered by Amber | Jul. 16, 2021 11:16
Dear Brenda Rice, Thank you for contacting us. Please be noticed that the cruise currently operates 2 days/1 night only. I've sent you the 3 days/2 night itinerary via email yet it is subject to change later. Please get back to us when you have a specific travel plan so we can assist you better. Regards, Amber (Ms.)
Asked by Shauna Jackson | Jun. 30, 2021 10:58
Does this cruise (2 night) go to Bai Tu Long Bay?
Answered by Jolie | Jun. 30, 2021 11:01
Dear Ms. Shauna Jackson, Thank you for your contacting us however I am so sorry as Alisa Premier cruise does not sail on Bai Tu Long Bay. The boat visits Halong Bay which offers many famous tourist spots such as Surprise Cave and Ti Top Island. Should you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
Asked by neena | Jun. 04, 2021 08:52
Hi, I want to know if the senior suite has a private balcony in each room??
Answered by Cindy | Jun. 04, 2021 09:04
Dear Neena, Thank you so much for contacting us! Yes, the Senior Suite cabin does come with a private balcony where you can enjoy the gorgeous view of the bay. Should you need any further information, please feel free to let us know! Best regards, Cindy (Ms.)
Asked by Lily T | Mar. 29, 2021 11:12
Can I ask what the itinerary is for 3 day 2 night cruise? Is kayaking free? Thank you
Answered by Mary | Mar. 29, 2021 11:17
Dear Ms. Lily Tran, Thank you for contacting us! Yes, kayaking is included already. I have sent you a detailed itinerary via email, can you please help me to check it? Should you need any further information, please feel free to let us know! Best regards, Mary (Ms.)
Asked by Liew LL | Dec. 23, 2020 02:24
Can transportation be provided from Hanoi to Halong for a group of 6?
Answered by Hana | Dec. 23, 2020 02:28
Dear Liew LL, Thank you for your questions! Yes, we can surely arrange the transfer for your group of 6. You can choose the Limousine bus which costs US$ 30/person/round trip or taking a private minivan at US$ 170/car/round trip for more privacy. I hope this helps and please let me know if you have any further questions. Best regards, Hana (Ms.)
Asked by JH Kim | Dec. 10, 2020 04:43
Hello, we plan to have a trip and we are total 5 adults. So, we look for 1 room for 3 person and 1 room for 2 person. Is it available in your cruise ? Thank you in advance for your information
Answered by Mary | Dec. 10, 2020 04:48
Dear JH Kim, Thank you for your email. Alisa Premier Cruise does have cabins for 2 and 3 people. Could you please kindly share with us your travel date so that I can check the availability for you accordingly? (Kindly note only 1-night tour is available at this time) I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Mary (Ms.)
Answered by Jolie | Dec. 03, 2020 08:56
Dear Azura, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that the cruise cannot prepare Halal food, can they arrange vegetarian meals for you instead? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
78 Customer reviews for Alisa Premier
Excellent
Based on 78 reviews
| Cruise quality |
|
9.6 |
| Food/Drink |
|
9.6 |
| Cabin quality |
|
9.7 |
| Staff quality |
|
9.9 |
| Entertainment |
|
9.5 |
| Outstanding: | 23 |
| Excellent: | 54 |
| Very good: | 1 |
| Mature couples: | 31 |
| Solo travellers: | 4 |
| Family with children: | 7 |
| Groups of friends: | 11 |
| Young couples: | 25 |
Comments are provided by customers who have previously taken this cruise trip
-
Margaret Brown US 24-06-2022
Excellent
We had 1 night on Alisa Premier. Everyone on board took care of us very well. Food was okay. The trip to the cave and island was nice.
Cruise quality 9 Food/Drink 8 Cabin quality 9 Staff quality 10 Entertainment 10 -
Derek US 15-06-2022
Excellent
Halong Bay was stunning. The cave was large and outstanding. We had a great time. Thank you.
Cruise quality 8 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Xavia India 10-06-2022
Outstanding
The crew members are very kind and outgoing. The tour guide is informative and always willing to help. Food was nice.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Tri Nguyen Vietnam 01-06-2022
Excellent
Chat luong dich vu on. Phong tien nghi va sach se. Be boi tren tau khuat tam nhin. Do an ngon. Nhan vien lich su va than thien.
Cruise quality 8 Food/Drink 10 Cabin quality 9 Staff quality 10 Entertainment 10 -
Heather US 24-05-2022
Excellent
Our group has 3 adults and we booked a triple cabin. View from the cabin was nice. The bed was very comfy and we had all needed amenities. Food was normal but quickly served and the service was caring and attentive.
Cruise quality 10 Food/Drink 9 Cabin quality 10 Staff quality 10 Entertainment 9 -
Jeffrey Johnston US 19-05-2022
Outstanding
We booked a Senior cabin. It was nice and spacious. We enjoyed the food very much and the staff went out of their way to make us enjoy every activity on and off the boat. Thank you very much.
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10
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