Genesis Luxury Regal Cruise 3 Days 2 Nights

Dear June, I wish to advise you that we do provide transportation Ninh Binh - Halong - Hanoi at 35USD/person. Regards, Phoebe

Dear Ivy, To answer your questions:

- Cruise Accommodation: For the 3-day, 2-night trip, you will stay on the same cruise ship for the entire duration. However, for excursions and activities, you will transition to a speedboat or day boat to explore the bay.

- Viet Hai Village (Day 2): For the elderly members of your group who may not wish to cycle, we offer an electric car option to explore the village comfortably.

- Activities (Day 3): If you prefer not to participate in kayaking on the third day, you are welcome to remain on the cruise ship to relax and enjoy the scenery of Halong Bay.

- Meeting Point: Since you are arranging your own transportation, please meet us at No. 19 Tuan Chau Marina at 11:30 AM for check-in.

Best regards,
Helen

Dear Erdem Mustafa Bostan, Genesis Cruise is located at No.19, Tuan Chau International Marina, Halong, Quang Ninh Province. You can arrange the transportation by yourself and come between 11:15 and 11:45 am for check in. Regards, Mary

Dear Kevin,

We offer a shuttle service for the Hanoi - Halong - Ninh Binh route at USD 33 per person for the round trip. Regarding the cabin differences, the Junior Family Suite is located on the 1st floor, while the Senior Family Suite is on the 2nd floor. Both categories feature private balconies and air conditioning, and can comfortably accommodate three adults.

Best regards,
Annie (Ms.)

Hi Evan, Yes you can arrange your own transport from Ninh Binh and join the cruise directly at the pier. We also offer shuttle bus service from Ninh Binh to Halong for 18USD/person in case you need our support. Best regards, Melissa

Dear Sushrut Vishwasrao, Could you please clarify how many people are in your group? Regarding your luggage, since this is a short trip, we recommend leaving your larger bags at your hotel in Hanoi and picking them up upon your return. I've emailed the itinerary for your 2-day, 1-night cruise for your reference. Best regards, Annie (Ms.)

Dear Camilla, Genesis Luxury Regal Cruise has fridge in all cabins. Best Regards, Helen

Dear Mr. Florence, The cost for transfer from Hanoi is 15USD/person/oneway or 30USD/person/round trip. Regards, Melissa

Dear Melisa, The cruise organizer can certainly cater to your dietary requirements thus please kindly not worry. Best regards, Annie (Ms.)

Dear Peter, Yes, our cruise is suitable for children. Please check the menus we have sent you via email. Best regards, Helen

Dear Delfina Martignone, I would like to inform you that the 2D1N itinerary for Genesis Luxury Regal Cruise generally includes a visit to the Dark and Bright Cave. However, the itinerary can sometimes vary slightly based on the cruise schedule and weather conditions. I have emailed you the most updated itinerary for your review. Best regards, Tracy

Dear Thomas, Yes, we can definitely arrange an extra bed for your child in the Junior Suite on the Genesis Luxury Regal Cruise. Best regards, Annie (Ms.)

Dear Tiphaine de Geyer, I've sent the detailed itinerary of Genesis Cruise via email for your reference. Regarding the transfer, we offer shuttle bus Hanoi - Halong - Ninh Binh at USD 33/person. Best regards, Annie (Ms.)

Dear Raimondas, Yes, we can confirm that bicycles equipped with a child seat for a 2-year-old will be available for the cycling activity on Cat Ba Island (Day 2) during the Genesis Cruise. Best regards, Helen

Dear Moad, I'm pleased to inform you that we do offer shuttle bus from Hanoi to Halong at $15/ person/One-way or $30/ person/ round trip. You can choose one of these two options when placing your booking with us. Alternatively, you can inform us, and we will gladly make the necessary arrangements for you. Best regards, Lilly

Dear Prem, Yes, kayaking is still allowed in Dark and Bright cave area on Genesis Cruise. Regards, Phoebe

Dear Shannon, The Genesis Luxury Regal Cruise offers three suite types:

• Junior Suite: This is our standard suite, offering comfortable accommodation with essential amenities.
• Executive Suite: This suite provides more space and enhanced amenities compared to the Junior Suite, often including a better view or a slightly larger bathroom.
• Regal Suite: This is our premium suite, offering the most spacious accommodation, luxurious furnishings, and top-tier amenities, often with the best views and additional perks.

Best regards,
Iris (Ms.)

Dear Henrietta Horvath, I wish to advise you that your family can book one room however, it has to be the Regal suite room on Genesis Luxury Cruise which is the biggest cabin on the whole boat. Or you can just book the connecting cabins for better comfortable and best price. We look forward to hearing from you soon. Regards, Phoebe

Dear Chris Bolander, The bus will pick you up at your hotel in the Hanoi Old Quarter area and some hotels nearby this area. If your hotel is too far away you will need to arrange a taxi to close by the area so the bus can pick you up. If you need any further assistance, please feel free to contact us. Best regards, Hallie

Dear Dana, A transfer Hanoi - Halong - Ninh Binh would be a custom arrangement. If you would like to book this route, you can reserve the one-way transfer from Hanoi to Halong on our website. Please include a note in your booking request indicating your need for a transfer to Ninh Binh after your cruise, either by shuttle bus or private car, and we will assist you with the arrangements. Additionally, Genesis Luxury Regal Cruise typically arrives back at port around 11:00 - 11:30 am on the last day of your cruise. Best regards, Tracy

Dear Geary Do, Regarding your request, we can arrange a transfer for you to Gia Luan Pier on Cat Ba Island. This transfer would occur after you check-out from the cruise, typically at around 9:30 - 10:00 am for the Genesis Luxury Regal cruise. Please note there is an additional charge of $15/person for the canoe boat transfer from the main boat to the pier. Best regards, Tracy

Dear Dana, We do offer a round-trip transfer from Hanoi - Halong - Ninh Binh at a cost of $36 per person. Please let us know if you would like to book this service. Regarding the mandatory charge on December 24th, I am afraid this fee is compulsory for all cruises on major holidays. This special event includes not only a festive meal but also unique activities on board for all guests to enjoy. Best regards, Lilly

Dear Jerri, I'm pleased to inform you that the Genesis Luxury Regal Cruise does offer vegetarian meals. Best regards, Lilly

Dear Srishty, We are pleased to confirm that vegetarian food options are indeed available on the Genesis Luxury Regal Cruise. Best regards, Helen

Dear Carina, We do offer a shuttle bus service that can take you from Hanoi to Halong, and then on to Ninh Binh after your cruise. The cost for this service is $35 per person. Best regards, Helen

Dear Nishita, We can absolutely arrange private car from Halong to Cat Bi airport after the trip ends. Regards, Phoebe
 

Dear Melissa, Regarding your questions:

1. To guarantee your family is on the same boat with separate room bookings, you should make sure all bookings are for the Genesis Luxury Regal Cruise on the same trip date and note with us that you are going with each other. 

2. On the Genesis Luxury Regal Cruise, the Junior Suite is typically located on the first floor, while the Senior Suite is located on the second floor.

3. The official website for Genesis Luxury Regal Cruise is: https://genesiscruise.com/. You can find more detailed information there.

Best regards,
Helen

Dear Tammy, The main difference between the Junior Suite and the Senior Suite on the Genesis cruise lies in their location. The Junior Suite is situated on the 1st floor, while the Senior Suite is located on the 2nd floor, offering a nicer view of the surroundings. If you have any more questions or need further assistance, feel free to ask! Best regards, Tracy

Dear Indri Yunita, Genesis Cruise offers a drop-off at Gia Luan Pier in Cat Ba by speedboat at USD 15/person/way, please let us know if you need it. Best regards, Annie (Ms.)

Dear Rachel Reeve, I'm pleased to inform you that all cabins on the Genesis Luxury Regal Cruise have both standing showers and bathtubs. And yes, each cabin has a mini fridge for you. Best regards, Lilly

Dear Clint, We can help to arrange 2 Junior suites connecting on Genesis Cruise for you. So you can take one room with a double bed and another is twin with an extra bed. Or taking one Family Junior suite + one double Junior suite next door each other. Regards, Phoebe

Dear Berghout, The cruise can indeed accommodate your dietary requirements. You can certainly order vegetarian food or only fish in your meals. We look forward to welcoming you aboard. Best regards, Helen

Dear Huyen Bernheisel, The shuttle bus will reach Hanoi Old Quarter around 2:30 - 3:00 PM. If you wish to book a flight after the cruise trip please book one after 5:30pm to avoid rushing between places. If you have any questions, please do not hesitate to contact us. Sincerely, Hazel

Dear BERNICE KELLY, The shuttle bus will reach Hanoi Old Quarter around 2:30 - 3:00 PM. Best regards, Hazel

Dear Vani, I'm pleased to inform you that the Genesis Luxury Regal Cruise does have vegetarian options in the menu. Please inform us via the Special request section while you book your favourite cruise with us so we can note well with the cruise. Should you have any further questions, please do not hesitate to contact us. Best regards, Lilly

Dear Jan Kralicek, I am pleased to inform you that we can arrange transfers for you as requested. The cost for transfer from Uong Bi to the pier is 40$ per car (maximum 2 adults + 1 child). Regarding transfer from Halong to Ninh Binh, we have a shuttle bus 18$ per person or a private transfer 110$ per car (maximum 2 adults + 1 child). Should you have any questions or concerns, please do not hesitate to contact us. Warm regards, Iris

Dear Angela, We do offer transfer service from the cruise pier to Tam Coc, Ninh Binh with shuttle shared bus for 18$/person or private car for 2 people at 110$/car/way. You can expect to arrive in Ninh Binh at around 4:00 - 4:30 pm. Best regards, Tracy.

Dear Tayyibah, After selecting the room type and clicking "book", you can see and book the transfer directly on our website. Otherwise, we can help you book manually if you send us a request via email. Regards, Mary

Dear Taylar Fletcher, We can arrange the transfer upon your request as below:

- Hanoi - Halong by shuttle bus: US$15/person/way
- Drop off after the trip at Gia Luan Pier in Cat Ba Island: US$ 15/person

Regards,

Mary

Dear Amy, The shuttle bus costs: $30/person for round trip Hanoi - Halong - Hanoi. You can book directly on our website after selecting the room type or you can book the cruise and send a request for transfer later so we can assist you further manually. Best regards, Hallie

Dear Joseph Atkinson, Yes, the cruise surely offers a vegan menu, thus please kindly not worry about it. Best regards, Annie (Ms.)

Dear Ridhima Sabharwal, The embarkation time of the boat is scheduled around 11:30 - 12:00 on the first day. The pickup from Hanoi will be range of 8:00 - 8:30 am. Kind regards, Tearis

Dear Hannah, The Genesis Luxury Regal Cruise includes a visit to Tra Bau Floating Village, where you can explore the area by kayaking or taking a sampan boat guided by the locals. We hope this destination creates a memorable touch to your trip. Kind regards, Tearis

Dear Jo, Yes, we can arrange connecting rooms as per your request. If your child is under 5 years old, they can share a bed with adults. Otherwise, we can provide an extra bed for more comfort during the trip, or you can opt for 2 family cabins to accommodate your group better. If you need more information, feel free to ask us. Best regards, Tearis

Dear Hieu Bui, All room types come with a shower and bathtub. The shower is well-equipped with a shield to prevent splashing. If you need more information, feel free to reach out to us. Warm regards, Tearis

Dear Jess Clough, Lunch and dinner on Genesis Luxury Regal Cruise are served as a set menu. Warm regards, Tearis

Dear SK, Vegetarian food is available on board. Should you have any questions, please feel free to contact us. Kind regards, Tearis

Dear Caroline Cross, You can choose 3 single beds in the family suite. Please note the bed choice preference when you make the booking with us. Regards, Mary

Dear Breege Henry, The distance from Ha Giang to Ha Long is quite far. We strongly recommend you take a night bus from Ha Giang to Hanoi, then we will arrange a shuttle bus Hanoi - Halong for you. If you need any further information, please do not hesitate to contact us. Kind regards, Tearis

Dear Lucy, We can arrange the Ninh Binh - Halong - Hanoi transfer for you for 34 USD/person. The restaurant on board is willing to accommodate your special requirements for food, kindly note them when booking so we can prepare it accordingly. Best regards, Tearis

Dear Tin Nwe Win, For Genesis Cruise, we offer shuttle bus Hanoi - Halong & private car Halong - Cat Bi Airport at USD 30/person. Best regards, Annie (Ms.)

Dear Davy Van der Cruyssen, Yes, we do offer shuttle bus Hanoi - Halong - Ninh Binh. For Genesis Cruise, it will be USD 33/person. Best regards, Annie (Ms.)

Dear Rafal Kmiec, We offer shuttle bus from Ninh Binh to Halong at $19/person/way. Should you need more assistance, please feel free to let us know. Regards, Mary

Dear Leanne Finlan, The cruise will start/finish at Lot 19 Tuan Chau Marina, Halong. Best regards, Annie (Ms.)

Dear Mariusz, Yes, we can surely put an extra bed on the Regal Terrace Suite. Best regards, Annie (Ms.)

Dear Phi Nguyen, Please see our quote below:

- USD 240 for a private Dcar limousine from Hanoi to Halong Bay and return
- USD 130 for a private Dcar limousine from Hanoi to Halong + USD 150 for a private Dcar limousine from Halong to Noi Bai airport

Best regards,
Cindy

Dear Anna Cervenkova, Please be advised that Genesis Regal Cruise's lounge is at Block 19 Tuan Chau and you should be there from 11.30am for boarding. Best regards, Cindy

Dear Chris S, Please be advised that Genesis Regal Cruise returns to the pier between 11.00 and 11.30am so I am afraid that it is a bit risky for your flight at 1.05pm. You should find another flight after 2.00pm so make sure you will not miss it. Should you have other questions, please do not hesitate to contact me. Best regards, Cindy

Dear Carmen, The cruise can drop you off at Gia Luan Pier in Cat Ba. It is USD 15/person extra. Please also find the cruise menu and drink list I sent to your email. Best regards, Annie (Ms.)

Dear Carmen, The cruise starts from Tuan Chau Pier thus you can see Halong Bay on the way to the main cruise. Best regards, Annie (Ms.)

Dear Joyce Cheung, Yes, we offer private car Halong - Hai Phong at USD 50/sedan car for 2 persons. Best regards, Annie (Ms.)

Dear Pam Lu, I am sorry that the pickup/drop-off area is in the Old Quarter only. Can you change the first night to a hotel in the Old Quarter as well? Otherwise, you can take a taxi to our office at 72 Hang Trong Street in the morning to join the bus. Best regards, Annie (Ms.)

Dear Thai Cuu, We can arrange the transfer to Noi Bai airport with options below:

- Bus from Halong to Hanoi then transfer to a connecting car to Noi Bai airport, arriving at 3.30pm. Cost USD 50 for 2 persons
- Private car from cruise to Noi Bai airport, arriving by 2.30pm. Cost USD 110 for 2 persons.

Best regards,
Cindy

Dear Oskar Maksymowicz, Yes, we offer shuttle bus Halong - Ninh Binh at USD 19/person. Best regards, Annie (Ms.)

Dear Fe, You will be back to Hanoi at 2:30 - 3:00 pm on Day 2. Regards, Mary

Dear Aditya, We can arrange bus from Ninh Binh and back to Hanoi for you and its price is USD 35/person. There is no limit for luggage so you can bring all with you. Best regards, Cindy

Dear Jenn, Please be advised that the bus will go back to Hanoi around 2.30-3.00pm so you will still have enough time for your flight at 6.00pm. Best regards, Cindy

Dear Julian, Yes, you can go yourself to the cruise port to board the cruise. Best regards, Cindy

Dear Julie, Please be advised that the bus cannot drop off at Hanoi airport but we can arrange a connecting car to pick you up on the way back and go directly to the airport. Doing that you will arrive the airport around 3.00 - 3.30pm. The car's cost is USD 20 on top of the bus fee. Best regards, Cindy

Dear Sophie, Yes, we do offer shuttle bus Ninh Binh - Halong at USD 19/person/way. Best regards, Annie (Ms.)

Dear Alexander Bob, You should book the transfer in advance to make sure there is a seat available. Best regards, Cindy

Dear Julie Barton, Please be advised that the junior suite is located on the lower deck and the senior suite is located on the upper deck with a nicer view. That is the only difference between them. Best Regards, Cindy

Dear Mitali, Please be advised Genesis Regal Cruise only covers Lan Ha Bay, not both bays. Best regards, Cindy

Dear Agata Piatkowska, I am sorry that Genesis Regal Cruise and our other ones are fully booked during your travel period already so if possible, please change to a few days after 5 Jan. Best regards, Cindy

Dear Darsh Doshi, Please kindly note that all the cruise tours start and finish at Halong and the transfer from/to Hanoi is just an optional service. Best regards, Jolie (Ms.)

Dear Ms. Jane, We can surely arrange both cruise and shuttle bus service for you so just please make a reservation on our website then we will confirm it accordingly. Best regards, Cindy

Dear Karen, The Junior Family Suite is on the 1st floor while the Senior Family Suite is on the 2nd floor with a better view. Regards, Mary

Dear Anna, The bus fee from Halong to Hanoi for Genesis Regal Cruise is USD 15 per person. Best regards, Cindy

Dear Christina Nasika, Yes, you will surely have enough time for your flight. If you book the cruise's transfer, you will return to Hanoi center at around 2:30 pm. Then, it takes only 1 more hour to get to the airport. Otherwise, in case you arrange the transfer on your own, the cruise disembarks in Tuan Chau Marina, Halong at around 11:00 - 11:30 am. Best regards, Annie (Ms.)

Dear Divya T, If you are from the airport, we offer a private sedan car at US$ 110/way for 2 persons. Best regards, Annie (Ms.)

Dear Emma Hansen, Yes, you can go yourself to the Genesis Regal cruise lounge at Block 19, Tuan Chau at 11.30am. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear May Kaung Pyae Sone, For Genesis Cruise, the shuttle bus is at an additional cost. It is US$ 30/person round trip Hanoi - Halong - Hanoi. Best regards, Annie (Ms.)

Dear Naod, Both Premium Suite and Regal Terrace Suite are on the second floor, however, Premium Suite is 45sqm and has a balcony only, while Regal Terrace Suite is 55sqm and comes with a terrace. If you have further questions, please do not hesitate to contact me! Best regards, Annie (Ms.)

Dear PC, The cruise cost already includes all activities. For Genesis Cruise, the shuttle bus costs US$ 30/person round trip Hanoi - Halong - Hanoi. If you have other questions, please feel free to contact us! Best regards, Annie (Ms.) 

Dear Ellen S, Please note that all the cruises will leave and return in Halong. If you are staying in Hanoi, we do offer transfer round trip Hanoi - Halong - Hanoi. Best regards, Annie (Ms.)

Dear Dhrv Satasiya, The only difference between the Junior and Senior Suites on Genesis Luxury Regal Cruise is their location. The Junior Suite is on the 1st floor, while the Senior Suite is located on the 2nd floor. If you need more information, please let me know. Warm regards, Tearis

Dear Debby Savegnago, I am sorry we are not familiar with Gate 1 Travel so please check with them about the arrival time.  The cruise departs at 12.00pm from Halong so I hope you will arrive by that time. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Yuvi, The visitation of bioluminescent plankton on Halong is not guaranteed because it depends on naturally unpredictable conditions at the time of your travel. Unfortunately, we don't have any specific information about this. Should you need further assistance, please let us know, Warm regards, Tearis

Dear Erica Bial, Please be advised that the cruise departs at 12.00pm so it is not possible for you to join the cruise on the same day. Please stay in Hai Phong or Halong one night and join the cruise on the next day. Best regards, Cindy

Dear Sian Nem, If you can leave the airport by 9.15am, you are able to make the cruise in time. Best regards, Cindy

Dear Eda, I sent the food, drink and spa menu for your reference. The cruise can cater to food allergies for sure. Best regards, Cindy

Dear Shirley Langley, The boat leaves at 12.00pm and comes back at 11.00am the next day. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Suhana, Please see our bus service cost below:

- USD 15/person for one way bus from Hanoi to Halong or Halong to Hanoi
- USD 19/person for one way bus from Halong to Ninh Binh

Should you have other questions, please let me know.

Best regards,
Cindy

Dear Ms. Claire, From Halong International Cruise port you can take a taxi to the pier where Genesis Cruise docks. It is around 20 minutes/ 250,000VND. Should you have any further queries please do not hesitate to contact us! Best regards, Melissa

Dear Bao, Yes, you can surely stay on the boat and skip activities if you want. Best regards, Cindy

Dear Maria, Yes, of course. You can book the one-way bus transfer from Halong to Hanoi at $15/person/way. Regards, Bonnie

Dear Azadul Shahid, We can arrange a junior suite sides by side for you. Best regards, Cindy

Dear David Gebhardt, If you are staying at Executive Suite or Regal Terrace Suite, an extra bed can be added into the cabin for your family. One kid will share the same bed with parents and one kid will sleep on this extra bed. Best regards, Bonnie (Ms.)

Dear Maeve Fennin, Genesis Regal Cruise departs from and returns to Tuan Chau Port, Halong City. Regards, Mary

Dear Asmita, Please check the food & drink menu of Genesis Regal Cruise I sent to your mail. The vegetarian options are available on the menu as well. Our price for a private transfer is USD 185 for a private MPV from Hanoi - Halong - Hanoi for a 2 day 1 night trip. Or you can consider a luxury minivan for more comfort and its price is USD 210. Best regards, Cindy

Dear Vita Fang, We have sent you the spa menu for your reference. Regards, Mary

Dear Roisin Fahey, I can arrange a bus to pick you up from Ninh Binh to Halong. Its price is USD 19/person. Best regards, Bonnie

Dear Gladys Marinho, The shuttle bus transfer from your hotel in Hanoi Old Quarter to Halong costs US$30/person/round trip. You can request this service after selecting the room type on our website. Regards, Mary

Dear Matheus, For honeymoon, the cruise will have a decorated room such as rose petals or swan towels. I hope it will make it a bit special for you. Best regards, Cindy

Dear Anna, Please be advised that it will be a bit inconvenient for your baby during the activities on the 2nd day. But you will only leave the main boat for about 4 hours from 12.45 to 4.45pm so if you are well prepared for your kid, it will still be okay. The speedboat is safe enough for your baby, please no worries. Best regards, Cindy

Dear Montessa, I would like to advise you that Genesis Cruise do have the connecting Junior suite pair. However, you need to request it upon your booking and wait if we can arrange it with the Cruise team. We look forward to hearing from you soon. Regards, Phoebe

Dear Jade, I would like to advise that Genesis Cruise do offer the kid menu in their meals onboard. However, if you wish to have another option for your child, please help to note with us in the cruise booking, so we can help to see if we can arrange it. Regards, Ellie

Dear Jackie, Thank you for your email. The surcharge will be added to the total payment and not yet included in the cruise cost on our website. Since rooms are running out soon for this period I hope you can consider early reservation. Best regards, Melissa

Dear Ash, I would like to answer your questions below:

- The return shuttle from Hanoi to cruise and back costs USD 30/person
- The cruise will decorate your room to make your honeymoon more memorable :)
- Genesis Regal Cruise will surcharge USD 45/person for gala dinner on 24 Dec

For 24 -26 Dec, we still have a junior suite or a senior suite available so please let me know if you want to book it.

Best regards,
Cindy

Dear Michael Turver, Suites are located on the 1st and 2nd floor. The 1st floor: Junior suite, Executive suite. The 2nd floor: Senior suite, Premium suite, Regal suite. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Harsha Dugar, The cruise charge does not include the shuttle bus Hanoi - Halong and vice versa. The cost varies from $20 to 40/person/round trip depending on each cruise. Regards, Mary

Dear Terence, You can still use the bus Hanoi to Halong and Halong to Hanoi then we will arrange a connecting car to pick you up on the way to go directly to Hanoi airport. You will reach the airport by 3.30pm. The cost for the connecting car is USD 20 for 2 persons. You can note that in the booking then we will arrange it for you. Best regards, Cindy

Dear Sai, Yes, the cruise can cater to pure vegetarian meals (no meat/seafood/egg). The cost is USD 34 per person for shuttle bus Hanoi - Halong - Ninh Binh. If you can bring your luggage to the boat and store it in your cabin. Please be advised the junior suite and senior suite are only different from the location. Junior suite is on the 1st floor and senior suite is on the 2nd floor. The room on the 2nd floor is more quiet with nice view. Best regards, Cindy

Dear Jill, Please be advised the Junior Suite is on the 1st floor deck. Best regards, Cindy

Dear Abin Joy, Please be advised we do not have package for solo travelers, if you take the tour on your own you will need to pay for single supplement to get your own room. Best regards, Cindy

Dear Ben P, If you are already in Halong, you can go yourself to the cruise's port for boarding. I already sent Genesis's food menu and drink list to your mail. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Meme, Please be advised that swimming at the beach is included in the 3 day 2 night package. If you take only 2 day, there is swimming activity on the bay. Thus, you can bring swimsuits for this activity. Best regards, Cindy

Dear Daniel, Since your family has 4 persons, I think you can take 2 junior suites connecting together for the best comfort. Its price is USD 1500 for your family including bus Hanoi - Halong - Hanoi. Can you please let me know if it works for you? Should you have other questions, please do not hesitate to contact me. Best regards, Cindy

Dear Pippa, Please be advised that the shuttle service is not included in the cruise's price so if you do not use the transportation, the price is still the same. Should you have other questions, please feel free to let me know. Best regards, Cindy

Dear Anna, The biking activity is on the second day when you will be transferred to a day boat until the afternoon. You can skip biking and relax on the day boat until they move to the next activity. In case you want to stay on Genesis Cruise, it is alright but the ship will back to the harbor to drop off previous guests and welcome new guests, thus the itinerary and meals will be repeated.

As for the itinerary, you will start from Tuan Chau Port and cross a part of Halong Bay during transferring time from the port to the cruise but mainly explore Lan Ha Bay.
If you have any specific requests, please let us know. We are always here to assist you!

Mary

Dear Nicola, Yes, we can arrange a bus from Hanoi to Halong bay then Halong Bay to Ninh Binh for you and its cost is USD 35/person for that route. For the menu and drink list of Genesis Regal Cruise, please find the attached in the mail we sent you. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

Dear Srikanth, Regarding your request, I would like to bring you our best offer for Genesis Regal Cruise on 28 - 29 Dec for 4 adults + 2 children:
- 02 Junior Suites: USD 360/cabin for 2 adults 
- Child surcharge: USD 270 for a child 6,5 year old, free of charge for a child 4 years old
- Transfer: USD 30/person/bus Hanoi - Halong - Hanoi

Total price: USD 1170

Please consider and let me know if you want to book it. Should you have any questions, please do not hesitate to contact me.

Best regards,
Cindy

Dear Jacqui Thomas, I sent you the drink menu via email. Please check it and let us know if you need further information. Regards, Phoebe

Dear Tim Lev, The activities are optional so you can skip them and stay onboard to relax. Regards, Mary

Dear Naomi, I am glad to inform you that we do provide connecting pair on Genesis Cruise with one pair of Junior suite or one pair of Senior suite. Regards, Phoebe

Dear Sadhbh Keating, I would like to advise you that we have sharing bus from Hanoi - Halong - Ninh Binh which is normally 37usd per person. Regards, Phoebe

Dear Mehul, I would like to advise that cruise team will arrange special birthday treatment complimentary for you if it's falling on the right date of birth of the cruising. Kindly let us know if you need to arrange something more important...so that we can advise accordingly. Best regards, Phoebe

Dear Mr. Sriparna, Thank you for contacting us. The transfer price is 30USD for Ninh Binh - Halong - Hanoi shuttle bus. Best regards, Melissa

Dear Aileen McCarthy, Yes, the cruise does offer gluten free food thus please kindly not worry. Best regards, Annie (Ms.)

Dear Amaia Guridi Bikuña, We can help arrange transfers Hanoi-Halong-Ninh Binh at 35 USD/per person:
- Hanoi to Halong by shuttle bus (limousine bus)
- Halong to Ninh Binh by local bus (limousine bus)

Should you need more information, please do not hesitate to contact us.

Best regards,

Bonnie (Ms.)

Dear Evangelia, In case of bad weather and the tour have to be cancelled, which is decided by the Management Board of Halong Bay, depend on the timing of the cancellation, following policies will be applied:

1/ Before departure from Hanoi to Halong Bay (none of the services has been used): 100% refund. => You can rebook the trip on any other date 
2/ During the trip (some services have been used: transfer, lunch, day trip, hotel in Halong, etc.): used services will be charged, the rest will be refunded.
3/ The trip be cut down from 2 nights to 1 night, tourists will be charged a 2 days/1 night trip, plus other used services, the rest will be refunded.

For the two later options, you can pay for the services you used and book another trip if you wish to. For your anniversary, the cruise will decorate your room to celebrate it. I hope to hear from you soon and please let me know if you have any other inquiries.

Best regards,
Annie (Ms.)

Dear Madison Oboikowitsch, I am sorry that we offer shuttle bus Halong - Hanoi only. If you are staying in Halong, we can arrange you a private car, however, it is just a short distance thus we recommend you take a taxi to save cost. Regards, Annie (Ms.)
 

Dear Shy, We have emailed you the drink list and spa menu of Genesis Cruise. If you need further assistance, feel free to contact us. Best regards, Annie (Ms.)

Dear Tristan, We have sent the drink menu to your mail. Please check it and let us know if you have other questions. Regards, Annie (Ms.)

Dear Fraser Scott, Please kindly find the drink menu of Genesis Cruise sent to your mail. Also, yes, the cruise does offer vegetarian meals thus please kindly not worry about it. Best regards, Annie (Ms.)

Dear Janice Walters, If you do not prefer either swimming or kayaking, you can skip these activities and relax in your cabin or on the cruise. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

Dear Raquel, Shuttle bus is not included in the cabin price, it is 30 USD/per person/round trip. Pick-up and drop-off are at hotels in Hanoi Old Quarter. Best regards, Bonnie (Ms.)