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What Our Guests Say
Syrena Cruise 3 Days/2 Nights
Halong Bay, Ti Top Island, Surprise Cave, Dark and Bright Cave, Ba Trai Dao Islets, Luon Cave, Lan Ha BayExcellent Based on 77 reviews
We had a great time! food, excursion was very nice. Cooking class was fun and interesting! ...
About Syrena Cruise
With 17 cabin and maximum capacity of 34 passengers, Syrena cruise features a harmonious blend of Vietnamese tradition and modern day luxury.
Syrena Cruise offers a multitude of choice regarding facilities and amenities on board. There are two room types: Syrena Suites and Syrena Deluxe cabins. Suite cabin is limitted in number and has open balcony while deluxe cabin is more cost saving while one can still enjoy as many comfort and luxury as the other.
Besides, you are given chances to taste both authentic Vietnamese foods and international cuisines at Syrena’s Lotus Restaurant; and take part in Happy Hour time at Sunset Bar. Other activities on board include: foot massage; swimming, snorkeling and kayaking served by a professional team of staffs.
Currently, Syrena cruise offers both 2 day and 3 day itinerary with daily departure.
3 things that we love most about Syrena Cruise
- Boutique design and service
- All-buffet meals
- Cabins with balcony available
Full Itinerary
Get up with a cup of coffee or tea while contemplating the stunning view of the sun rising over the bay. After breakfast time, transfer to small rowing boats and start kayaking further into Lan Ha Bay. Arrive in Dark and Bright cave area and kayak around for 45 minutes. Then, come back to the day boat by noon and have lunch.
AfternoonSail to Ba Trai Dao Area. You have a chance to sunbathe and swim at one of the most beautiful beaches in Lan Ha Bay. Later, day boat proceeds to Halong Pearl Farm and stops by there for a visit. Here you can watch the process of growing pearl oysters and how the locals collect them. Return to Syrena Cruise at around 15:30 and join other onboard activities such as Happy Hour, Cooking class, watching sunset, etc.
EveningEnjoy deluxe buffet dinner in the dining room. Then light the night up with a wide range of team building activities.
Last updated 15:49 Wednesday 05 Apr 2023
Important Notes
- PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
- Trip cancellation due to bad weather in Halong Bay:
- The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy (Read more about cancellation due to bad weather).
Cruise Inclusions & Options
- English Speaking Guide on board
- Entrance and Sightseeing fees
- Luxury Cruise through Halong Bay
-
2 mineral water bottles per cabin
-
All meals on board
-
Kayak or bamboo boat in Luon Cave
-
Welcome drink
- Service charge
- Insurance on board & service charge
- Transportation Hanoi- Halong- Hanoi by shuttle bus
- Beverages, Tips, and Personal Expenses
- All other services not clearly mentioned above
- Other insurance
- Check in: 12:30 pm
- Check out: 10:45 am
- Return to Hanoi: 3:00 pm
- Children less than 5 years of age travel free of charge, sharing a room with parent/s. Limitted to one child per cabin.
- Children from 5 to 11 years of age are charged 75%, sharing a room with parent/s.
- The rate for children applicable for one child sharing a twin or double cabin with two adults on mattress.
- Children older than 12 are charged adult price
- Peak season surcharge: Surcharge 15% of room rate if guests stay on board on 28/4- 2/5/2024, 2-4 September (3 nights), December 24th and/or December 31st and during Lunar New Year (9, 10, 11, 12/2/2024).
- More than 30 days prior to check-in: free of charge
- From 30 to 7 days prior to check-in: 10% of total rates
- From 6 to 3 days prior to check in: 50% of total rates
- Less than 3 days prior to check-in: 100% of total rates
- No-Show: 100% of total rates.
- Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.
Asked by clement | Sep. 13, 2023 10:09
Hello, how much would be the shuttle to hanoi? not round trip, only one way Halong bay to Hanoi at the end of the cruise for 2 poeple. thank you
Answered by Lily | Sep. 13, 2023 10:10
Dear Clement, Thank you for your question! We are very happy to hear from you! For Syrena Cruise, please be advised that the shuttle bus one way Halong - Hanoi is USD 25 for 2 people. May I also know your trip dates so we can check availability for you? Should you have any questions, please do not hesitate to contact us! Best regards, Lily
Asked by Jan Riedl | Jun. 16, 2023 12:00
Hello, I am about to book your cruise for 4 people and I am curious about the transfer. Is it mandatory, or can we get to the departure point by ourselves? And maybe use the shuttle only on the way back from Halong to Hanoi? Kind Regards
Answered by Lily | Jun. 16, 2023 03:59
Dear Jan, Thank you for your questions! Regarding your inquiry, the transfer service is optional and you can definitely get to the pier by yourselves. As the cruise will embark at around 11:30 AM, please make sure to arrive at the pier at around 11:00 -11:15 AM to meet the itinerary. Please also share with us your travel dates and whether your group has any children so we can check availability for you. Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
Asked by SHINMINKYUNG | Jun. 06, 2023 08:15
Hanoi hibiscus hotel, Is it possible to pick up the shuttle?
Asked by Julin | Jun. 06, 2023 08:12
I would like to know the price for 3 persons to be accommodated in a single deluxe cabin for 2 days/1 night on 19th October 2023. Kindly mention the inclusions and exclusions.
Answered by Cindy | Jun. 06, 2023 08:13
Dear Julin, Thank you for your questions! Our cost is US$448 for 1 Deluxe cabin + extra mattress for 3 persons and US$25/person for shuttle bus round trip. Inclusions: Deluxe cabin with A/C and en-suite Bathrooms; Round trip shuttle bus; All meals on board; Complimentary bottled water in the cabin; Welcome drink; Entrance and sightseeing fees; Local rowing boat; Taichi morning & Cooking demonstration, Happy Hour; Squid Fishing & movie show; English speaking guide. Should you have any questions, please do not hesitate to contact me. Best regards, Cindy (Ms.)
Asked by Danial | May. 05, 2022 09:08
may I know for the toilet will there be bidet?
Answered by Rosie | May. 05, 2022 09:09
Dear Danial, Thank you for sharing with us your concern. There are bidets in almost all luxury cruises in Halong Bay including Syrena Cruise. May we have your preferred travel date, itinerary and number of guests so we can help you book? We look forward to hearing from you soon. Best regards, Rosie (Ms.)
Asked by Jackie | Jun. 28, 2021 11:19
6 of us will be arriving in Haiphong on 4/8. Are we far from the board port? Can we take a taxi there or do you provide shuttle pickup?
Answered by Mary | Jun. 28, 2021 11:25
Dear Jackie, Thank you for contacting us. It takes you around 1 hour from Haiphong to Halong on the highway by car. As our shuttle bus does not pick up in Haiphong, thus you may take a taxi or book a private car in advance for more convenience. The cost for a private 16-seat van for your group is US$65/car/way. If you need further assistance, we are happy to help. Regards, Mary (Ms.)
Asked by Nicole Atkinson | Jun. 09, 2021 02:34
How much is the extra excursions like the kayaking etc? How much is your private car round trip for 4 in July?
Answered by Mary | Jun. 09, 2021 02:38
Dear Nicole Atkinson, Thank you for your question. Kindly be noticed that the kayaking and entrance fees are included in the cruise fare. The private car for 4 people costs US$155/car/round trip from Hanoi Center. Should you need further information, feel free to contact us. Best regards, Mary (Ms.)
Asked by Daniel O' Brien | Feb. 02, 2021 04:41
Hi, We are interested in a 3D/2N cruise. We have a flight on the final day from Hanoi to Singapore at 4.20pm. Will we have enough time to get from Ha Long Bay to the airport that day?
Answered by Cindy | Feb. 02, 2021 04:44
Halong Bay Tours
Asked by Dennis Hesketh | Jan. 13, 2021 02:16
Hi. What time does the shuttle arrive back in Hanoi please?
Answered by Cindy | Jan. 13, 2021 02:17
Dear Dennis Hesketh, Thank you very much for your question! I am Cindy and I am very happy to assist you with your trip plan! In regard to your question, with Syrena Cruise, the shuttle bus will arrive back in Hanoi around 15.00 via the expressway. I hope my info would be helpful and please let me know if you have other questions. Best regards, Cindy (Ms.)
Asked by KwangSoo Yoo | Aug. 04, 2016 02:54
Hello, I'm planning a travel(2d, 1n) with my family. (Nov 11, 2016) We're 2 adults, 14, 13, 11 years. Can you give me suggestions, including Shuttle bus fare and total cost ? Thanks..
Answered by Sunny | Aug. 04, 2016 03:40
Dear Soo, Thank you so much for contacting us and as you are a family of 5 thus you will need 2 cabins with an extra bed. According to the cruise policy, your kids at 14 & 13 years old will need to pay as an adult cost and your kid at 11 will stay at an extra bed: charge 75% base on an adult cost. For the transfer round trip, you can either take the shuttle bus, or we can arrange you a private transfer round trip which will be more saving for you! Best regards,
Asked by Suhyeon Ham | Jul. 26, 2016 09:40
HI!:) How much the cost round trip for Hanoi to Halonbay for 4 peoples?
Answered by Sunny | Jul. 27, 2016 12:29
Dear Suhyeon, Thank you for your question. The cost for shuttle bus service of Syrena Cruise is $40/person/round trip. As you are group of 4, we can arrange a private car for you for just $120 - it's more saving than taking the shuttle bus. Best regards,
77 Customer reviews for Syrena Cruise
Excellent
Based on 77 reviews
| Cruise quality |
|
9.0 |
| Food/Drink |
|
9.3 |
| Cabin quality |
|
9.1 |
| Staff quality |
|
9.5 |
| Entertainment |
|
9.2 |
| Outstanding: | 9 |
| Excellent: | 55 |
| Very good: | 13 |
| Mature couples: | 30 |
| Solo travellers: | 4 |
| Family with children: | 11 |
| Groups of friends: | 14 |
| Young couples: | 18 |
Comments are provided by customers who have previously taken this cruise trip
-
Gilmore Portugal 15-07-2020
Excellent
We had a great time! food, excursion was very nice. Cooking class was fun and interesting!
Cruise quality 8 Food/Drink 10 Cabin quality 9 Staff quality 10 Entertainment 9 -
Bianca Mexico 08-06-2020
Very good
We had a great time on Syrena Cruise. You guys are very friendly and enthusiastic (both agency and crew members). Halong is very unique and stunning.
Cruise quality 8 Food/Drink 9 Cabin quality 9 Staff quality 9 Entertainment 9 -
Fiona USA 13-03-2020
Excellent
We took this cruise for 1 night and really enjoyed it. The boat was clean and the top deck was gorgeous and perfect for relaxing. The entire crew were friendly and attentive. The excursions was quite interesting and well planned. If you are planning to visit Halong, I would highly recommend this cruise company!
Cruise quality 10 Food/Drink 9 Cabin quality 9 Staff quality 10 Entertainment 10 -
Laura S Spain 09-03-2020
Excellent
This cruise was very lovely and made us feel relaxed. The staff were amazing, so hospitable and caring. The package included many activities like kayaking, visit a cave and an island, tai chi class, cooking demonstration.The transfer from Hanoi was well organised and comfortable. Thank you for a memorable trip!
Cruise quality 9 Food/Drink 9 Cabin quality 9 Staff quality 10 Entertainment 10 -
Simon Parker Australia 07-03-2020
Outstanding
This was surely the highlight of our trip! Spectacular view, excellent service, friendly people and great food! Would highly recommend!
Cruise quality 10 Food/Drink 10 Cabin quality 10 Staff quality 10 Entertainment 10 -
Gabriela Lopez Argentina 03-03-2020
Excellent
Our family had a nice stay on Syrena Cruise. Halong Bay was absolutely stunning with many great activities. We really loved the cave visit and our children especially enjoyed kayaking, the water was emerald and calm. Cooking class was fun as well.
The only negative thing was that Halong Bay was quite crowded with many boats and tourists.Cruise quality 8 Food/Drink 9 Cabin quality 9 Staff quality 9 Entertainment 10
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